It seems like most of the time theres no room for my allowed carry on bag. People are putting their things in the overhead compartment that belong under the seat in front of them. Getting tired of that!
Flight boarded super late. Missed our departure window. Stuck on the runway for over an hour.
Worst travel day of my life. First bumped from our 7am flight—that we booked to ensure enough time to get to Chicago and get ready to go to a concert. Ended up on a flight 5hours later only to arrive in Chicago and spend 2 hours sitting in the tarmac. Missed the concert ($650 in tickets) and was too late to cancel the hotel ($500). I did receive a $200 voucher for the next Alaska ticket—soooo generous 👎. Would LOVE if Alaska reimbursed the $1000+that I am out!
Clean plane, friendly crew, on time and relatively easy boarding. We did have to switch departure gates in Portland, but got enough notice that it wasn't a big hassle. Only wish Alaska offered more flights from Kansas City.
The aircraft pumps heat into the cabin in warm weather. High, prolonged discomfort. Not okay to put customers through that. Time to upgrade their fleet.
I would love it if Alaska Airlines brought back the complimentary beverage service on short flights
the flight was fine, But I paid extra for an Aisle seat both planes and did not get what I paid for when you pay an extra almost $80 and do not get the desired seats it was frustrating I don't fly much because of my legs need more room. thank you for your attention to this
Our seat assignments were mysteriously changed such that our boarding was delayed when they tried to fix it, but to no avail. It took more than 15 min. before we sat down. Then the catering delayed our plane for 35 min.
The flight was delayed by over an hour with no explanation.
Alaska is a great airline, consistent, on time and friendly employees
We got stuck on the tarmac taxiing after landing early so we didn’t get off the plane until an hour later than we thought we would
Bus to plane was delayed for no apparent reason and our luggage was still on the belt when they shut it off. Took about 20 minutes to turn it back on to get our luggage.
I haven’t flown economy in over 20 years but it was not bad. Room by my feet for my bag and seat was roomy enough. Surprised in a good way.
Second flight in a row where the entertainment system is broken. 5 hour long flight with no entertainment and flight attendants did not seem interested in resolving the matter. Very shocked to be treated this poorly considering I paid for a first class experience and have Diamond Medallion status.
The service from the flight attendants were of supreme quality. They greeted and treated everyone with a wide smile. This is totally absent nowadays. Kudos to them!!!!
Bathrooms dirty sinks clogged. No one seemed to clean them. Plane very old
My seat had no padding, it was literally plywood with a plastic cover. I could not change seats on my 10 hour flight. My excitement for this trip helped me deal with the pain.
The flight was great. The crew were a little terse about the size of my bag. It fit fine.
The flights were on time- Great service Would have liked more options for food choices.
The brakes on the A220 are sensitive and uncomfortably grabby
Despite having numerous passengers held up by American Airlines delays. Qantas (an AA partner) closed boarding with 0 flexibility
Boarding , crew and meals were all amazing. Couldn't wish for a better LOOONG flight from Dallas to Sydney .
Boarding was effortless, the food was outstanding, the seats in Premium Economy were extremely comfortable, and the staff and crew were excellent.
PREMIUM ECONOMY - excellent !Brilliant new plane. Excellent tv catalogue. Good food. Good communication and service from all friend Australian crew. Good communication from captain. Best travel experience in years.
I couldn't hear all of the announcements. It was nice when they put them on the screen.
I liked boarding the plane. The staff were rude, the food was appalling and the chairs the most uncomfortable I have ever experienced
One of the best Qantas business flights I've had. Quality product
Loved the staff. The economy seats could have been bigger.
The food was terrible. And the flight attendants were very rude. One flight attendant wouldn’t help a passenger lift their carry-on. Another flight attendant wouldn’t give a man an extra blanket. And they walked by not even looking at the passengers to see if they needed a glass of water.
I was in premium economy. My seat didn’t recline much - it was broken. My phone charger didn’t work.
the whole trip was smooth, and as comfortable as flying is these days. flight crew was friendly and very courteous and helpful.
Yet another flight in which beverage and snack service was skipped. Other that that, firmly mediocre. Landed early, to gate late due to congestion at the gates. Airline's fault or airports fault: unknown.
The flights were on time which was great give. It was holiday travel season and there’d been some weather issues. The only complaint and this is every time with United is the terrible seat design. The head rest is not built for comfort and having my neck bent forward for a cross country trip reminded me while I try not to take United flights as a rule.
This was a very average flight. The seat was out of alignment so more uncomfortable than usual. The cabin felt not well maintained. But I safely got where I needed to go.
We had a 90 minute delay due to equipment failure that was detected just before we took off. United rebooked my connecting flight.
Dinner was okay but the breakfast was not eatable on the flight San Francisco to Zurich.
This was a Lufthansa flight. Disappointing main meal. Very rough over Canada and arrival at FRA. IFE was almost unusable.
Poor seating comfort, seat cushion too thin, very uncomfortable. My luggage didi not make the flight due to equipment change. At least. United had it delivered the next day. I was without my toilet items for one day.
Flight cancelled because of the grounded 737s. United was good about it and got us onto a later Alaska Airlines flight to Oakland (not San Francisco as originally intended). Had to go through security again and my wife dropped her MacBook Pro, which broke, a $2,500 whoopsie. But we made it home.
I liked being upgraded to first class. The flight was a redeye, so I did sleep most of it.
It was pretty straight forward, no glitches or hidden costs
The whole plane smelled and felt old. The seats were very uncomfortable. Multiple delays. Extra fees.
For goodness sake, board from the back of the plane to the front and assign overhead space. It would fix everything. Seriously.
Aircraft had technical issues. After 3 hours of trying to resolve, flight was cancelled. Was booked on a flight leaving 12 hours after intended departure. Now on 4 flights instead of 2 and a day late to my destination.
PDX staff was great and we arrived on time in YVR.
Horrible I had a health emergency and couldn’t go Air Canada refused to allow me to reschedule
Really poor travel experience. My first flight was cancelled, which cut my international trip short and threw off my schedule. I will not be flying Air Canada again if I can so help it. The crew and in-flight experience was pleasant and enjoyable but the consistent delays and cancellations are not worth it.
Economy middle seat was so narrow that I could not sit back comfortably with passengers on either side of me. Over the 9-hour flight, with my body slightly twisted most of that time, my previously-healthy left knee became very painful, even though I got up to walk multiple times. The knee is still painful 3 weeks later. Otherwise, it was a nice flight, but I was crippled over my entire vacation.
The staff were condescending and withheld at times. There were times when they appeared to be more concerned with socializing with each other than appearing professional. I know it must be a hard job, but being chatty and handsy with each other in the public view only to be condescending to customers isn’t a good look.
No entertainment what’s so ever so you may want to prepare yourself. Our flight was delayed.
