The people working the gate. I had trouble getting through with the SAME BAG I had traveled with on the incoming flight with Spirit. And when I tried to talk to the lady she was rude. I then had to leave the line and go try my bag in their tester thing. And when the handle caught she told me to pay the $100 for my bag. A fellow passenger helped me get the handle tucked into fit. And the lady begrudgingly let me pass after waiting in line again. Just bad customer service by a company that wants to extort every dime for services.
Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)
This airline charges for everything, the seats are uncomfortable, the tray tables were tiny and dirty, the flight attendants have no idea what is going on, they push the spirit credit card (about a 15 minute pitch over the intercom), we had a five hour layover when other flights were available, and it was only a few dollars cheaper than other airlines. I will never fly with Spirit again.
I am not one for heights but since I have started this job, it's more beneficial for me to fly from place to place and this was the first airline that I didn't feel like I had to hold on at take off and I didn't slide forward in my seat at landing! Thank you
Having to pay for both bags. I understand I had to pay to put underneath (which was cheaper than if I was going to carry on plane with me), However, a pocketbook shouldn't really be considered a carry on.
I like that they got me from one place to another.
They have new pre-reclined seats that basically hit curve in the middle. These are either made for a specific height or weren't tested. They make it so you have to sit hunched back the whole flight (I'm 5 10). If you have good posture, this airline is not for you.
They flight was so delayed that they almost made people miss weddings and funerals! The staff was so rude, they were unwilling to help make other accomodations, the seats don't recline and of course the terrible waste of money for carry on luggage! I will never fly with this airline again!!Awful, simply unexcusable!
We’re not the seller.
At KAYAK we don’t set the prices, so it’s not possible for us to guarantee what other companies are selling.
We compile tonnes of data for you
Our service lets you quickly and easily compare results from hundreds of travel sites at once. In this sense, KAYAK is a search engine and we can't guarantee prices we find.
Why aren’t prices accurate 100% of the time?
Prices on airline seats, hotel rooms and car rentals can change frequently. Several people may also be trying to buy the same travel option simultaneously. As a result, you may find, on occasion, that certain prices are no longer available.
If you have more questions or if you have a bad price to report to us, please send us an
and someone from our team will get back to you promptly.
The fares displayed in KAYAK ads found on other sites include all taxes and fees for economy class travel and were found
by KAYAK users in the last 72 hours. Seats are limited and may not be available on all flights and days.
Fares are subject to change and may not be available on all flights or dates of travel. Some carriers charge
additional fees for extra checked bags. Please check the carriers' sites.
Hacker Fares sell tickets to/from a destination via different airlines and are subject to the booking
requirements and terms of each. Any changes made to one of your tickets will not necessarily afford
rights to change the other ticket. Fares change frequently and are subject to availability.
International travel may require proof of return flight.