Alaska Airlines, Hawaiian Airlines and Korean Air have all waived their change and cancellation fees on flights from Portland to Hawaii. Confirm policies on booking site.
|Flights to Honolulu||5h 47m|
The cheapest ticket to Hawaii from Portland found in the last 72 hours was $102 one-way, and $154 round-trip. The most popular route is from Portland to Honolulu, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $86.
Alaska Airlines flies most frequently to Honolulu from Portland. In general, China Airlines, Fiji Airways and Hawaiian Airlines fly the most to Hawaii.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Portland to Hawaii.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight from Portland to Hawaii is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly from Portland to Hawaii with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying from Portland to Hawaii up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Read more about Alaska Airlines
Pros: Alaska crew is so much better than the others. We will always fly with Alaska Airlines whenever possible!
Pros: Crew was friendly and efficient. A plus
Cons: Having a pilot there on time. Having the yellow back support for the plane so we could exit the plane from the front.
Pros: Fast, efficient, comfortable.
Cons: Flight was delayed 2 hours because of something in the laboratory and they didn’t tell us until 20 minutes after we were supposed to board. Crew did not care about the inconvenience one bit.
Pros: The crew was efficient. No one on the flight had any apparent issues with the mask mandates. It was a very pleasant flight.
Cons: All-in-all, things were great!
Pros: Really friendly crew. Smooth flight very positive experience. 10/10
Pros: The crew was courteous.
Cons: Our first flight had to be repaired. We were transferred to another flight. The second flight also needed repairs and was delayed. Total delays were 1.5 hours.
Cons: Variety in snacks
Pros: Accommodated to an earlier flight without questions asked.
Cons: Always been a delight!
Pros: Great crew on the flight. Good entertainment options and food.
Cons: The air wasn’t really working on the flight and it was veyy try hot outside
Pros: The crew was amazing but I have to say the seats were very tiny and very uncomfortable.
Cons: The crew was amazing but I have to say the seats were very tiny and very uncomfortable.I guess just start with you would have to give a little bit more room on your seats the seats itself and of course around the seats so we can at least be able to stretch our legs and our backs
Cons: Seems like the complete lack of beverages due to covid is a little overkill. Most of the items were single serving anyway so doing away with them doesnt feel like mitigating anything more than an additional expense for the company. Not a huge deal though in light of the other losses the industry is reeling from while trying to adjust
Cons: Flight was delayed by an hour
Pros: Nothing this trip :(
Cons: Some assistance finding lodging and a voucher for lodging and food at the very least
Pros: Super comfortable seats, crew was amazing very tentative.
Pros: The crew was great!
Cons: food choices.
Pros: Its a short trip, no doing for food or entertainment
Cons: Its seems like the Alaska desk is far away/walking & the staff is fine its just that there always seem to be a sense of urgency - getting people through the lines. That is partly due though to employees be very thorough with each customer.
Pros: Flight was on a VA aircraft - more comfortable interior and seats than typical Alaska. Bathrooms nice. Crew excellent as usual.
Pros: After the purchase, Alaska is using Virgin planes, which are very nice - comfy, well appointed, and with the fun lighting.
Cons: This is the second time in 3 flights with Alaska that they’ve bumped my seat at boarding time from a nice aisle near the front to a window near the restrooms. I’d gladly have volunteered if asked, but they didn’t ask. This most recent flight, the beverage service was extremely slow - it took nearly an hour for them to get down to my relocated seat. By then, it was nearly time to land, so I barely had time to finish. I’ve noticed the cups are smaller now as well. I usually fly rather than drive for the holidays, I think I’m done with flying.
Pros: There was one crew member who was super nice and had a smile who kept going around asking if anyone would like refills or anything. Also, I like that there were charging ports... even if I didn’t use them. And there was plenty of leg room. Lastly, there was a flamboyant crew member who was really nice as well. I liked him a lot.
Cons: There was this one older stewardess with short blonde hair who had an attitude the whole time. While she was trying to do drink orders a man had spilled his drink so he asked her for a napkin. She rolled her eyes and gave it to him. I was in an isle seat and I got hit in the back with the cart and all she said was “get out of my way I’m coming through” and it actually really hurt. I got bumped by her another three times. And by no other crew member was I hit on my side. Maybe she was just having a bad day..... or maybe she didn’t like her job.... but it definitely showed.
Pros: Very friendly professional crew. Crew members recognized our 50th wedding anniversary vacation with a complimentary tablet for entertainment plus wine and champagne!!!
Pros: Seats were very comfy from PDX to Ontario. Liked the fig bars. Good selection of beverages. Friendly crew. Smooth landing.
Cons: Soooo disappointed that you needed to pay for the internet on the smaller planes while on the larger one it was included in the price for us lowly Economy flyers. The flight from SEA to PDX was tight with the smaller seats. My husband is a big man and if he had not been sitting next to me and been a man I did not know it would have been VERY uncomfortable. The flight from PDX to ONT was better with the seats but again we had no way to charge our devices and were asked to pay for the WiFi. Really??? In this day when EVERYONE uses them you are going to punish economy??? If you offer WiFi on the big ALaska planes then it should be offered on all of them. Not sure how hard it would be to wire in charge ports but someone should be working on that.
Pros: Consistently beat the “your bags at luggage claim within 20 minutes of arrival” goal. Bravo Alaska
Pros: all processes were smooth, boarding, luggage
Cons: Delta has better movie selection and that’s not good .
Pros: The crew were very friendly and did a super job. It was frustrating that there was no WiFi on the flight. Especially since it was advertised that it would be available. The fact that the entertainment device cost $10 extra was ridiculous! Otherwise, the flight was fine.
Pros: Professional staff. Very friendly. Flight on time and arrived early.
Cons: Tiny seats. Extra cramped. Very uncomfortable for 5 hour flight. Not even enough room to work on 13" laptop. Wanted extra $80 for 4" extra legroom. Seems steep for not really much difference. Airlines getting too cheap and cramming people in. Had to lean against window just to keep from bumping person next to me.
Pros: Courtesy crew. Easy to work with. And always get you there.
Pros: Great flight staff, great boarding organization, comfortable flight. Awesome that gogoinflight is offered free.
Pros: The only perk was the complementary drink while flying.
Cons: Basically everything. This was for a connecting flight. We had to go through customs and security twice at the Portland airport because the employees gave us wrong information. They offered us a shuttle to our gate since we were running late, and then the shuttle dropped us off on the completely opposite end of the airport. We literally had to sprint across the airport with 15 minutes until our plane left, and go through security our second time where the employees were rude and not even slightly helpful. While on the plane the crew was less than friendly and short with passengers. After we landed, someone from our group was also missing their bag and was informed it was left behind in Oregon and wasn't even loaded onto the plane. Seriously the worst airport, worst crew, and worst flying experience I've ever had.
Cons: my original ticket had a tsa pre-check on it,when i tried to go thru security it would not read so i was told to go back to the counter to have it reprinted,mind you the lines to go thru screening were hundreds of people long that morning,so i did. the reprinted ticket did not have the tsa precheck on it but the ticketperson said it would be fine if i just showed the original. not what happened,i was sent all the way back to the end of general boarding and consequently nearly missed my flight. also there was zero air in the aircraft,it was stifling hot,smelly and miserable.and once again zero ackowledgement of any mvp gold statis of any kind. im starting to wonder whats the point anymore? you used to be alot more ......nice,i guess. and honestly how many very old wrinkled up senior citizens do you guys hire? i dont feel like most of the crew would really be able to handle any type of crisis if there was one. sorry ,i used to be very happy with you and now have been taking Delta more often.
Pros: Great food options..excellent service, even a free Mai Tai!
Cons: Seat sizes are small but not too bad. If a 1st class upgrade was available, I would've done it!
Cons: A woman thought she had my seat. She said "I am 29A" and so I quickly got the steward so we could resolve the complication. It turned out she read 29A on her itinerary only it was for an earlier leg of the trip. Instead of understanding her accidental oversight, the steward said to us both, "you have 29C and you 29A whats the problem?" I understand he was busy, only 2 passengers booked for the same seat would cause a problem on a full flight. He should have understood her accidental self-seat assignment change because she read the seat from the earlier flight. She and I weren't trying to have issues, we just wanted to sort out what we thought was an overlap in seat assignments.
Pros: The hand held pc's loaded with movies was very cool. The crew was exceptional The sequence of the meal service was very good
Cons: The first class seats were not very comfortable, have traveled on various competitors in first and these seat were the first to cause me shoulder and neck discomfort (note this is the first time that Ive traveled in first on AS) The lunch main meal meat were over done, my wife had the chicken and I the pork both were dry as a desert.
Pros: We didn't crash.
Cons: Cheap seats, food, everything we mediocre...
Pros: The check-in was easy.
Cons: Flight was delayed from GEG -> PDX Before departure, the pilot announced that the flight would be "very bumpy" and so they weren't going to have drink service at all and the flight attendants would stay seated for the duration of the flight. This made me very nervous for the whole flight. However, it was hardly bumpy at all. I arrived tired from getting all worked up over nothing. On the way back to Spokane, the pilot announced before departure that the takeoff and landing would be bumpy, but once we got up to altitude it would be smooth. The reality was totally the opposite. During takeoff it was quite smooth, but then there was so much turbulence at cruising altitude that the pilot came on to say they were cancelling the beverage service halfway through for safety reasons. And then it smoothed out before landing. I thought it was a bad experience on both counts. Why even bother making a prediction about flight conditions if they are so changeable? It only sets people's expectations and then they are disappointed or unsettled.
Pros: While flying to Portland from Maui, our next flight was cancelled. No one notified us of this while on the plane or as we exited the plane. My mom found out while I was in the bathroom. She talked to the person at the gate we had just arrived at. She told us we were rerouted to a better flight and told us to go to a specific gate. When we arrived at the gate, Rainy (your employee) explained the situation again calmly, printed our boarding passes, told us we had an hour to catch a bite and worked on seating us together on the plane (I am traveling with a child). When we came back to the gate to board, she had taken care of our seating issue and was very nice. If you are going to cancel a flight on a customer, this is exactly how it should be handled. Better flight, better time, calm and helpful staff. This was the most enjoyable flight of our trip. Nice size plane and great staff. Just maybe need to notify the on board stewardess, she doesn't need to project or yell to be heard for the courtesy of those who have been traveling all night.
Cons: Knowing that we got very little rest on the overnight flight, I was looking forward to a good nap on this flight. I was getting it until the airline assistant decided to have a very loud, very long conversation with a passenger. I could barely hear the passenger, but the employee was speaking as if on stage at an ampitheater! I know where she use to work, how she became a stewardess, how many cities she has worked from, how many days she has off, and again how many cities she has been to, AT VERY LOUD LEVELS!
Pros: You know, the plane was crowded, it was a puddle jumper, but I was seated with another woman of a certain age who was so in sync with my joys, concerns for our world, fears for our kids, grands and greats, but hopeful that all will turn out. We were so immersed in our conversation the trip felt like 5 minutes long. Neither of us were skinny miniies and cramped in those 'child-sized' seats made no difference, we so enjoyed our visit. When disembarking, there was a male attendant who said, and I paraphrase: This plane has exits both in front and in the back, you may choose whichever one you choose, but if exiting from the rear door, please be careful (and in light of our destination, I must caution you to DUCK.' Well, Eugene, OR? Ensued chuckles, Go Ducks! and much tittering. I complimented him on his sense of humor and myself said "Alaska Rocks!". Just sayin.... Lynne Ledingham, Alaska flight 2081G
Pros: Luckily the flight is a short flight.
Cons: No plane available for the scheduled flight. Had to bring one from the hangar. Seems they can anticipate these issues in advance a little better and be more efficient in resolving them as this is what they do on a daily basis. Once plane available, no crew was available. What happened to our original crew? Attendants @ the desk would mumble "updates" in the overhead phone which were inaudible, prompting passengers to constantly approach the desk to ask about flight status. The whole process seemed unprofessional.
Pros: Best staff, rivals Hawaiian. Arrived 7 min early.
Pros: On time boarding, on time departure, frequent updates by captain during flight.
Cons: No "back of seat" TV's. You were given the option to rent a tablrt for the flight but even when doing that, they reclaim it 30-45 minutes before the end of the flight. On a cross-country, non-stop long flight it would be nice to have the TV's at all seats. Also, with the rented tablet, I was unable to track where we were or follow our progress (as we can with the in-seat TV's). Lastly, on a long-flight, they should have been better stocked. During their second trip to offer food for purchase they were sold out of many items - very limited options at that point.
Pros: Terrible that I had to carry my carry on down the stairs to plane, lucky it wasn't raining, & then up a flight of stairs to plane with a torn rotator cuff. I felt like I was flying in the 70's. Coming back, a bald headed attendant was very rude. I did not get any refreshments on the way to Portland which they said was a rough ride but ride was smooth. That was ok, that didn't matter if our safety was involved. Also $25 for one bag is a lot to carry hair spray or a few things you can't carry on.
Cons: I did like the refreshments served on the way back from Portland to Reno. That was nice. A different attendant served us & he was very nice.
Pros: This is the 8th flight I've had with Alaska and I only have one complaint to be honest.
Cons: Both of my flights stated we would board by a certain time but instead we boarded ten minutes before our departure time. This in turn made us late.
Pros: The flight to Seattle was seriously delayed but I was able to make my connecting flight to DC.
Cons: The crew was not very good at updating the worried customers about their connecting flight status considering that there was a 55 minute delay. I was the last person to board and I made it to the gate in the nick of time. It was really stressful. On my way to PDX I used SW and I had a connecting flight in Denver. However the pilot was very good about giving us an update and assuring that we will get there on time. I felt reassured that SW cared for its passengers and was trying to alleviate our stress.
Cons: It was not clear on what luggage was allowed until after I paid then I found out that luggage was extra for each suitcase. This should be Honest policy where you show innocent people that the luggage is not included and not wait until after they pay
Pros: Friendly service. Someone answers the phone. People available in the airport to talk to. Great flight attendants, frequently checking on you. Love the tablets for movies etc to pass the time.
Cons: Seat space larger than most, but still tight.
Pros: The crew was kind and friendly
Cons: Cushions could have been better. Butt got sore
Pros: Reasonably priced
Cons: More cushioned seats
Pros: The views from the plane
Cons: A bit more room
Pros: The crew was very lovely in flight, the ground crew in Portland did as well as they could under the circumstances
Cons: I arrived an hour before my flight- after boarding began they closed the doors to reboot the engines and try and "fix" a problem with the landing gear. The flight kept being delayed with no explanation of whether or not it would even fly. We were told missed connections would be dealt with but they weren't. It ended up two hours late, had I known I would have gone to eat somewhere and avoided the terrible egg mushroom thing served on the flight. After landing , many were left with no idea how to get to their destinations and no recourse. The crew was great in the flight, though. Whoever maintains your aircraft should make sure problematic aircraft not be used to transport tens of thousands of your dollars. Very disappointing, considering this was my first flight with Hawaiian, I had heard they were the best. Noteworthy though, that my trip TO Portland with your airline was top notch. The return, however , leaves me with a bad taste and I don't think I will choose it again
Pros: The crew was great. I have sensitive ears, so sitting beside the loud engine is not something that I liked. I was uncomfortable, until I moved.
Cons: having some ear plugs
Pros: Crew was good, seats were decent.
Cons: The seats and the flight entertainment.
Pros: The gate attendant switched me to an earlier flight. Made my night much better.
Pros: Staff were friendly.
Pros: I loved the headrests that could bend so it cushioned your head while you were sleeping. I also loved the tablet/ phone holder on the bs k of the seat.
Cons: The breakfast sandwich wasn’t the best.
Cons: I really have no complaints. Airplane seats are never all that comfortable, but short flight, so these were okay.
Pros: Barely had any interaction with the crew. They greeted me when I came on board but that's about it. Not much can happen on a 45 minute flight. I had a good aisle seat; thank you Orbits.
Cons: This plane was very basic; no technology and the tray table was TINY; not easy to put ANYTHING on. Useless! It got the job done. No sooner were we up in the air then we landed.
Pros: Crew was very good. Long flights get boring. But that’s not the airlines fault.
Pros: Cleanliness of the aircraft and friendliness of crew.
Cons: Entertainment is not free, and you have to have your own device. The food was a very small snack for the length of the flight.
Pros: It’s wonderful to fly like our grandparents did with the style & comfort along with the service they enjoyed!! I cannot think of any other airline that serves a meal and on going snacks. I feel I got first class service (which I cannot afford) for a coach rate! Stepping onto the plane you get a sense of the islands. I’d recommend this airline to anyone!!
Cons: Being a 6 ft woman, leg room is important for me, which I had, but the seat where a bit close together.
Pros: The crew was great. Super apologetic for the terrible delay
Cons: Flight was delayed 5 hours and 2 of those hours we spent on the plane before they deplaned us because they couldn't hold us any longer. One day of my 4 day vacation was completely ruined
Pros: Fast boarding
Cons: No entertainment
Pros: We upgraded our seating for roomier and it was fabulous ...
Cons: The WiFi did not work and a snack instead of a meal and having a six hour flight with NO entertainment was not cool in my book
Pros: Boarding was great, seats were not too cramped, flight was very smooth.
Cons: Hawaiian Air changed our seat assignments which I did not find out about until checking in for our flight the night before. My wife and I were 20 rows apart and we were moved from aisle seats to window seats. Flight was fully booked so no way to change. The aircraft did not change, so I am unsure why seat assignments changed.
Pros: Fast boarding and fast disembarking.
Cons: No issues
Pros: Everything was fine in general.
Cons: Turbulance but pilot did not addeess it by saying he would change altitude to avoid it.
Pros: Very hospitable service from the flight crew!!!
Cons: The seats were very close together for people that at over 6 ft. I do feel like the seats we chose were switched because we selected outside seating and were placed inside the rows.. Not very comfortable
Pros: Nothing they did not help and would not print my boarding pass
Cons: I was carrying on a bag and was unable to board due to their rules.
Cons: flight left late and onboard service was quite poor, including the so called meal of a mushy chicken parts sandwich. Also Hawaiian no longer responds when you push the service button. Unlikely I would fly Hawaiian again.
Pros: Smooth flight from LAX to Lihue.
Cons: There was no counter help or service on layover at Lihue; first time there. No leg room with Silver (raft or?) under seat.
Pros: Fantastic in comparison to the many I have flown. Service was great, up graded economic seats had plenty of room and were fairly comfortable. Nice big plane. I did feel swished in like a sardine.
Pros: Everyone was smiling and full of aloha spirit as always which is why i LOVE flying w Hawaiian!
Cons: Except this time... only time this has happened. Went to get boarding pass- had a small rolling suitcase (bought specifically for carry on and have used for last two years flying 6+ times per year) and a shoulder bag/purse. A woman flagged me down a so walked by saying my rolling case was too large an too heavy. I said “oh no i use this everytime i fly. It’s specifcally for carry on. Also it’s not even full so there’s no way it’s too heavy” also how would she know by looking how much it weights? In short she got very angry at me and said i have no choice but to check it. Then went over to counter and the lady said “you don’t need to check this is the correct size” she was very nice and i explained what happened. I’m just telling you this as maybe some of the newer employees are taking their jobs too seriously. Aloha!
Pros: Larger seats. Snacks
Cons: Check in was a pain but we survived.
Cons: need to pay for each movie not one fee as on many other airlines or free on Alaska airlines food was awful croissant was dry as a desert wind not a single free beer or wine and i paid for the extra leg room
Pros: Crew was nice, we had free breakfast (yogurt, grapes, granola, and bread), and seats were comfortable.
Cons: The movies they provided on the screen you had to pay $8 each to watch.
Pros: Not that much, your airline is going to a place that is limited in air travel competition.
Cons: The food is terrible, the buying options for food is dreadful. The seats have no USB to charge a device (the most important feature to me. And every airline is required to have its customers fill out that form to come into Hawaii - BUY A PACK OF PENS!!!!! It's not my responsibility to have a pen - totally annoyed about this one small amenity not being offered. Also I'm sick of hearing your plug for a credit card.
Pros: People were nice and accommodating.
Cons: Seats were worn out and uncomfortable. Entertainment was expensive.
Pros: The staff was very friendly
Pros: Service of all staff is the best and friendliest of any American carrier, period.
Pros: I love the comfort of the Airbus. It is much better than the old HA planes the last time I flew Hawaiian.
Cons: I think the movie prices are way too much. A lot of airlines offer free entertainment.
Cons: Awful to be delayed and stuck at the airport for over 12 hours for anytime especially on a holiday. I was and am livid!
Pros: On schedule
Pros: The flight was short and sweet, really only have good things to say!
Pros: Breakfast, juice, smooth flight
Pros: Staff very friendly, quick flight but still gave us juice and a map of destination island. Nice touch
Pros: No food or entertainment options available, but you do get a beverage of juice or water. The flight is very quick (under 1 hour) so it's nothing fancy.
Cons: Our flight did not leave til 8, boarding was from 7:15-7:40, we arrive a little late, 7:19, but still makable and they would not let us put our bags on the plane. Where is this policy made clear for people? As far as we knew we still had 20 minutes. Our options were we could pay 700+ dollars per person to reroute our plane, or we could go to Hawaii without our stuff, which was just not within reason obviously.
Cons: Once we got to the airport we lost all assigned seating. Not good.
Pros: The flight was on time and the trip was smooth
Cons: Food-poor. A plastic bag handed in your lap with 1/2 turkey on white and 1/2 Egg salad sandwich on stale wheat bread! It's so far from the service Hawaiian used to provide that it ruins the reputation more than helps it. Why bother? It's obvious that it's only a half hearted attempt at best. Asked for a better seat n got the seat next to the restroom. It was literally 5 1/2 hours on a flying toilet with people constantly in and out the whole trip. I should at least been warned.
Pros: There was one male worker who tried to bring me extra coleslaw cause he saw the other flight attendants not offer me anything instead of a meat centered meal. I appreciated that but didn't catch his name.
Cons: The workers were so rude - especially a woman named Mi. they had no vegetarian options on the plane for food and basically laughed at me when I asked for it. They had no free entertainment at all not even a movie for everyone on the main monitors. They asked for volunteers to check their bags and I volunteered and when I made a connecting flight to Kauai (final stop Oahu which is a 35 min flight) I tried to switch my flight to an earlier one because I realized That I had a four hour layover before my 35 min flight -_- and they said that I would have been able to but since I checked my carry on I couldn't. And they said it was because my bag would get there much later than me - which I was upset about but understood. Fast forward 4 1/2 hours later and I land on Oahu. My bag is sitting at the terminal because it came over on a plane that got there before me. Totally unhappy - I fly to California and back almost every month and I've never had an experience like this
Cons: Airline, scheduling, additional fees. Missed connection, communication system was not checked before departure causing a 2 hour ground delay.
Pros: The crew was upbeat and friendly. Quickly gave out the drinks, cleaned up the cabin quickly, and handed out a map of the island. All done with smiles and island charm.
Cons: Somehow I was not assigned the seat I choose. The flight attendant offered for me to speak with an agent but I stayed in the newly assigned middle seat.
Pros: Great crew. Friendly and efficient. Always on time and organized.
Cons: Choice of movies. Too old.
Pros: Free food
Cons: All good
Pros: On time!
Pros: Enthusiastic and honest/informative pilot
Pros: Friendly crew
Cons: More cushion in exit row seats.
Pros: Crew was great, comfort+ definitely has more leg room.
Cons: Beer not guaranteed on flight for Delta comfort plus.
Pros: Seat was average
Pros: Exit row.
Pros: Crew and service was amazing
Cons: Paid $28 for internet and it didn’t work
Pros: Crew AND passengers were great, polite & calm. Seats are kinda squashy, tight. Food was yummy.
Cons: Don't think you could make general seats more roomy for average sized people? Luggage bins were squashy too.
Pros: Good services in anticipating our next leg
Cons: On time flight
Pros: Pilot explained the flight path and landmarks along the way. Crew was friendly to us and welcomed our baby onboard before many other pax boarded.
Cons: Seats were narrow and I’m not a big guy. 6’0”. 185.
Cons: Seats hardly recline. Very difficult to sleep in this red eye flight.
Pros: Seats were comfortable but crowded. Was nice to have the built in screen for entertainment.
Cons: Did not like being bumped to a flight with a five hour layover in SLC. Travel day was already very long. We booked the flight originally based on the shorter layover of an hour and a half. Seemed very inconsiderate.
Pros: Flight attendants thank SkyMiles members by name at some point during the trip, very friendly.
Pros: Every seat had an entertainment screen, with a variety games, movies, or flight information available.
Cons: The flight arrived 20 minutes early (win), but we then proceeded to have to wait about 15 minutes to pull into the gate because the previous plane handing left yet.
Pros: Fantastic crew!
Pros: great trip and crew
Cons: Being on time
Pros: Direct flight on time
Cons: All good
Pros: The pilot, Mr. Howes, I believe, came out and personally thanked everyone for flying Delta. It was a nice touch to see the actual pilot that was flying and me home and that he shared his gratitude. Go DELTA!!
Pros: Movies selection were good, snacks were pretty good
Cons: Why make someone pay for an upgraded seat that doesn’t recline? Terrible. Also delayed the flight by an hour, no explanation, and no idea if connections would be made or not. Had to run to my connection and they almost didn’t let me on. Smh
Pros: Delta worked with us on rebooking a flight after we messed up. Onboard the staff was incredibly friendly and the free snack selection was decent (even gluten free treats). Boarding was an orderly process.
Pros: Excellent Service.
Pros: I like everything!! From now on I'm going to travel with Aeromexico Very comfortable great service friendly.
Cons: Everything was great!
Cons: I will make it my sole purpose to let everyone I know and review this on every site. Kayak messed up our flights so badly and then would not fix them. I spent 4 hours being bounced between airlines and travel sites just to be screwed with for a mistake Kayak made and would not fix. Worst company ever!
Pros: ATL based crew was great. Exit row extra room as promised
Cons: Cheese snack purchased was not up to par. Grapes soft, almonds mealy and cheese dried out. Disappointing. New faster Wi-Fi was intermittent at best. Down for long stretches.
Pros: Got to fly on the a brand new 737-900 and had plenty of room to fit my laptop so I could work. Friendly crew, didn't feel like a farm animal being herded on to a transport to be taken to slaughter like I do on other airlines.
Cons: In flight WiFi was inoperable for most of the flight making it hard to work.
Pros: It got me there in one piece. USB ports, entertainment system a good distraction.
Cons: Terrible food, aisles too tight, seats not very comfortable. 777’s are very noisy. Visas on arrival a ridiculous disaster- 100’s of people standing in lines for over an hour while 3 people slowly stamp your passport. Know that is not the airline’s fault!
Cons: Gate attendant was extraordinarily rude
Pros: Crew were good, flight on time, free drinks
Cons: TSA Pre-check info not loaded on flight from LAX to PDX.
Cons: Although I understand the needed delay, it would have been nice to have been served ice water in the hot cabin, instead of a small cup of tepid water.
Cons: Condition of the airplane
Pros: Getting to the correct destination.
Cons: The fact that the lack of knowledge regarding international travel visas by the counter staff and supervisor meant that two days of the vacation were lost. Upon arrival in China the 144 hour travel visa was granted with no problem within minutes, but the U.S. staff was completely befuddled by the possibility. The interrogation was completely stressful and resulted in a reschedule of the original flight and during the second attempt at flying even an email from the U.S. consulate with a link to the Shanghai/Chinese government immigration site was deemed "not official enough". i will be expecting proper compensation. I was once given an $850 travel voucher for voluntarily giving up my seat, and was flown first class to Hawaii, given 4 star accomodation and then flown first class on to China within 48 hours. This was an involuntary bump from our chosen flight time, all because of a lack of knowledge about current visa regulations and international law on the part of the check in staff. We have been loyal Delta users for over 15 years, and this was the biggest blunder ever. Also humiliating and extremely frustrating, stressful and a big problem with fulfilling our travel plans between son and father.
Pros: Smooth flight; informative crew
Pros: The crew and the flight were all very pleasant. Highly recommended.
Cons: Unfortunately the trip was marred by being stuck on the tarmac for the better part of an hour while we waited for out gate. Even when it became available however, we were forced to wait while ATC sent every other plain taxiing through our route which was clearly visible from our vantage point. Not an issue with Delta per se but nonetheless it left us all exhausted and frustrated.
Pros: Professional and efficient
Cons: I am 5'3". My feet never touch the floor, which is quite uncomfortable after about an hour.
Pros: Crew was wonderful
Cons: Nothing- good flight, I couldn't sleep but that wasn't your fault
Cons: Flight was delayed due to late arrival of plane. Crew was not courteous and rushed people to board
Pros: Delta has a good business product. The entertainment system was good. The food was good.
Cons: The business class crew struck me as distracted and putout to be there.
Cons: Snacks if possible
Cons: I chose my seats when I purchased tickets thru Expedia. Then for some reason Delta wouldn't allow me to keep my seats and I had to have them assigned at boarding. Why? What causes this? I was stuck in the back of the small jet from Minneapolis to Cwa when there were a few open seats in the middle. Disappointed. I won't be choosing Delta in the future!
Pros: I trusted Delta to take of my clients; Delta usually did. Rather, the employees of Delta did. Now when I travel, I prefer Delta (when they aren't too much more economically). Let me change that to I used to prefer Delta, because the times, they are achanging. My home airport is Atlanta, I'm usually traveling to Seattle or Portland; Delta is king in those routes. There's more flight time options, and the entertainment available is better.
Cons: Here's where the picky comes in. I downloaded the 'Go Go" wifi app beforehand. When I tried to connect I received a message that it wasn't available on my routes. Why couldn't they tell me that it might not work on my routes before they took my money? Further, why wasn't it available? It's not like I was going on a multi city/country trip, this was Atlanta to Portland non-stop. Then there's the 'Premier Seating". I opted for it on my outbound flight and received TSA Pre Check. I didn't buy the seating coming back; I did not receive TSA Pre Check. Coincidence? My fare was more than Alaska Airlines was offering it for, I paid for the wifi that didn't work, and in order to avoid the back of the plane, you must pay. So, I guess I'll be going to Alaska Airlines. They don't have as many flights, but I don't feel dinged for more money every time I turn around.
Pros: Long flight but smooth despite delays
Cons: Delayed by 2.5 hours.
Pros: Flight was ontime taking off and arriving and was a smooth flight. Security and gate area at PDX was very easy to navigate and not too crowded.
Cons: Seats are very tight pitch, uncomfortable. No amenities were provided. Also, I prefer Southwest-style boarding (no assigned seats).
Pros: When flying using the big carriers, Delta is becoming our go to airline for timeliness and comfort.
Cons: Flight was delayed due to weather. That is understandable. However the crew was not helpful in sharing any information with customers about changes to connecting flights. Much time was wasted and I had to reschedule my flight. The staff members that booked my hotel and my new flight were short and brief and not very helpful or accommodating or informative. Overall I didn’t not feel like a welcomed guest and I do not feel enough compensation was offered for such an inconvenience. Not being able to have my bag overnight was a hassle. I had no clean clothes and had to throw out my contacts because I had no solution. I also couldn’t use the meal voucher they gave me because everywhere in the airport was closed by that time. No stipend was given for toiletries or food delivery. Very unimpressed.
Pros: Amazing crew. Departed and arrived on time.
Pros: Enough leg and seat space for coach. Timely, easy boarding, clean airplane.
Cons: Entertainment screens (though good selection for iPhone entertainment) , ability to charge phone.
Pros: Smooth ride, great crew, free flight entertainment with screen built into each seat.
Pros: Very accommodating crew as we were traveling with my elderly grandmother.
Cons: Nothing really
Cons: Decaf tea
Pros: Leg room
Cons: Plane was late for takeoff and we arrived 30 minutes after scheduled time. They didn’t announce a delay or apologize.
Pros: Flight was mostly smooth.
Cons: Flight crew announcements were too loud and too frequent. Landing at PHL was unusually rough.
Pros: Being relatively on-time was nice for a change.
Cons: Seats are tight / uncomfortable. Crew could be better at spotting intoxicated passengers and not continuing to serve them.
Pros: Like the multiple USB charging outlets and the mobile device holder on the backrest
Pros: Crew were good
Cons: Way late. This flight has been over 45 minutes late 1/4 of the time in the last 60 days. Today was the 1 in 3 days.
Pros: Crew seemed friendly and considerate
Cons: Flight from SLT was delayed by weather, so our flight left almost one hour late.
Pros: The crew did a great job.
Cons: Seating is very uncomfortable.
Cons: Flight had a/c that didn’t cool - everyone was incredibly hot and complaining. Flight delayed for an hour and a half with no reason.
Pros: amazing seat and awesome crew couldn't ask for more
Pros: The seat was cormfortable and the entertainment was dope!
Cons: Communication. The pilot did not say when he was landing and considering it was a rough landing it would have been helpful to say. He said we shall be landing like 40minutes before Then quiet
Cons: Bigger seat
Pros: The most cramped seats ever
Pros: The free movie
Cons: Had to take shuttle to other side of airport which took over an hour. Very very poor experience. Also, Seats had no room pull down table.
Pros: The flight crew was terrific, and the pilot provided good information on the cause of the delay, and expected deoarture and arrival.
Cons: We were 80 minutes late leaving Portland. Fortunately I did not have a connecting flight and the late arrival was a nuisance and not a problem.
Pros: Landed safely and on time. Crew was nice.
Cons: Cramped. Older plane missing USB plugs. Entertainment requires an app. Bathroom door still has ashtray. Should have been cheaper for what I got which was a regular ticket for a 5'8" 160lb person.
Pros: Everything was ok.
Cons: very little service
Pros: Seats were comfortable, but stiff
Cons: Plane was way too hot inside and no eye masks or earplugs were handed out afaik. There was no beverage service, but this may have been due to turbulence.
Pros: Just about everything was wonderful. Flight crew was great, infotainment centers are always a plus, and the seats are better than I remember (don’t get excited, slightly).
Cons: This was considered an international flight, as we discovered when we were directed to the international terminal. It was also a 6 hour flight so... where was the food?! We could pay upwards of $10 for 3-4 options, none of which were 100% kid friendly. What’s up with that?
Pros: Crew is very nice, we were on time and baggage didn't get lost for once.
Cons: Seats are simply too tight, not enough space for carry-on, and boarding procedures are a joke.
Pros: The crew was nice and so was the American Airlines customer service office in Phoenix
Cons: I didn’t like the male and female check in people in Portland. They sat there and watched me for an hour not telling me I could not use cash to check in my luggage at the gate after they told me it was double the amount to check it in at the gate. The sight u use on the boarding pass u download on the phone is not clear. It says baggage fee +$25.00. I thought it was 25.00 till the women in Phoenix showed me the + sign. She said “it is confusing”. I did not buy the ticket because it was for an unexpected funeral of my sister. My other sister did so I didn’t see all the stuff from Travelocity. After telling me it would be $50.00 the check in male and female at the gate saw me sitting there for an hour and never told me I couldn’t pay cash. By the time it was boarding time if a nice woman did not offer to use her credit card and I have her the $50 cash I would have missed my flight. The manager at the gate in Portland even told me I would miss my flight. The two check in staff at the gate said “well we didn’t know you only had cash” and they weren’t even concerned that I was going to miss my flight. It would of been nice of them to tell me this when I sat there for an hour after they told me They we’re doubling the price. I would of had time to go back through security, only pay $25.00 and the other nice passenger would have not had to use her credit card. Very rude and poor service especially after a sad occasion of burying your sister!
Cons: Seats are really uncomfortable. My lower back hurt by arrival time.
Pros: Quick boarding
Cons: Flight attendant was very brash. Guy next to me smelled like an ashtray which made everything worse.
Cons: Flights from PDX to BOS cancelled. Rerouted to PHX. All flights out of BOS, DC, Philly cancelled. I missed my Habitat for Humanity trip, not getting any refunds on flights or hotels. Out thousands and no one is helping me.
Pros: A nice uneventful trip
Pros: TSA PRE√ went fast and easy.
Cons: Seats are miserable to try to sleep on an overnighter.
Pros: Flight was one time. Flight crew was also polite and attentive.
Cons: Plane was more cramped than the flight to Portland, even though both planes were 737's.
Cons: Not enough food to feed all passengers and the service was very slow.
Pros: Nice flight once we finally boarded!
Cons: Flight was late causing me to run for my connecting international flight in LAX.
Pros: Entertainment Captain Food
Pros: Nice clean plane prompt w drinks and food great attendants
Cons: Nothing. All was excellent
Pros: I liked the inflight entertainment.
Cons: The flight attendants going down the middle aisle and bumping me as I had an aisle seat.
Pros: Entertainment and meals
Cons: Crew could of been friendlier
Pros: Once in the air things went well.
Cons: We spent more time on the tarmac than in the air. The plane was unusually noisy on landing. There was little room
Pros: The movies were great. Staff wonderful, accommodating.
Cons: I absolutely hated the flight from pdx to Minnesota. Plane felt unsafe, smelly & generally scary.
Pros: Very efficient crew. Pleasant enough
Cons: Bumpy flight, obviously not something that could be helped (tho the pilot came on and said he was hoping to find a smoother altitude, greatly appreciate him trying!)
Cons: Holding pattern over Dallas for 45 minutes.
Pros: Great entertainment my second leg with personal TVs and great selection of movies and games. Also got great exit row seating for no additional price!
Pros: Ticket agents at all airports were helpful and very considerate.
Cons: We were not able to print our boarding passes the day before as expected per the website and purchase docs for the tickets, despite providing passport numbers (several times) and Global Entry registrations. Had to go to a ticket desk at first departure and third departure points to have them printed, with no explanations given. Also not allowed to choose our seats for the third leg. Food was barely edible. Paid extra for roomier seats on one leg, making it more comfortable, but were extremely tight on another leg which had many empty seats scattered throughout the cabin. Cabin attendants seemed more interested in pushing items that generated revenue than providing the ones that came with the ticket (which is never cheap to begin with).
Cons: Due to mechanical issues our 8am flight kept getting delayed in 30 minute increments until around 9:45 when the front desk attendants told us the necessary part had to be driven from Seattle and wouldn't be available until noon, and that their was no certainty the part would work, and that we should make other arrangements. So we did, but their earliest we could get us into Chicago was 9:30pm (original arrival was 2pm). We booked the arrangements only to find out that our original flight took off at 10:55 and American didn't even attempt to contact us. The cherry on top was that our flight (which was indirect through SFO) got delayed and we're now going to miss our connection in SFO. So currently looking at 10:30pm arrival in Chicago.
Cons: They wouldn't allow me to check my bag at the main gate so I had to go through security and check it at the boarding gate. Souvenirs were confiscated because the bag couldn't be check sooner. Then they tagged my bag with the wrong name and destination. It was 48 hours later before I got my bag.
Pros: The crew is caring and attentive. AA is upgrading all their planes and the individual monitors so you can watch and/or listen to any entertainment you wants. Plane left on time and arrive early, making transfer less stressful.
Pros: Very comfortable. Crew was excellent
Cons: Doggie relief area was absolutely gross. I saw atleast 3 other people who refused to also use it.
Cons: Airlines are definitely putting profits above passenger safety!! How could they fully book a plane during the COVID pandemic?? Shame on you!!
Cons: Have the middle seats vacant. Doesn’t make sense to hound people about social distancing and masks and then have a full plane.
Cons: United really seems to have issues with their planes. Problems on Wednesday then again today. On Wednesday we boarded late and pushed people’s flights back because the cleaners didn’t show up at boarding time and at landing time we had to go back up when the prior flight was still on the runway.
Pros: The crew were pretty good. The entertainment system and selection of movies were superb. Even though they were the same plane/airline this plane offered more leg room than our previous flight.
Cons: Limited choice from the beverage cart. Our group just doesn’t care for Coke products. But that seems more like a preference issue, so take it for what it’s worth.
Pros: Seat was terrible. Crew excellent
Cons: Don't overbook flight. No inflight media service, no free wifi - These should come with ticket price
Pros: Crew was pleasant and kind
Cons: Sitting next to the back bathroom, getting bumped by other travelers and the food carts, and the turbulence.
Cons: Awful flight attendants. They all hate their jobs.
Pros: The pasta dinner in economy was quite good even by airline food standards. Flight attendants very good, very positive attitudes, which always makes for a better flight experience.
Cons: The United boarding system sucks.....unless you have $$$$.
Pros: On time. Overall everything went well.
Cons: No food and no entertainment for a 4 hours flight. With the high price ticket I bought, I think that’s really unfair.
Pros: The service was excellent! The crew was happy and accommodating.
Pros: I liked that it was a short flight and that the over-head bins were big enough for my backpack.
Cons: I didn't like that my friends, who bought their tickets at the same time I did, with their own cards and checked in at the same time as me, didn't get a seat number. I had one assigned when my ticket printed out, after I checked in at the airport after they did. They had to wait until boarding was almost complete before they were afforded a seat. Seemed really strange. With United already having a bad name from recent stories on the news, it made us worry. Don't like worrying when it has anything to do with an airplane.
Pros: Orderly on time
Pros: The agent in San Francisco was awesome and even went out of her way to bump me to a better seat. Leaving Portland was easy, crew were super organized!
Cons: No entertainment systems were working at all. Leaving San Francisco to kahului we had so many unruly young adults that were just out if control. They kept switching seats, spilling alcohol all over me and my stuff and the flight crew could not care less. We even had an older Asian flight attendant on flight 1749 that was just overwhelmed for the job. She would hand the person on the isle a handful of pretzels and say 'here, pass these out'. The other flight crew members made it worse by treating her poorly. You could tell they didn't like her and were agitated by her. Instead if being polite and educating, they were exasperated and impatient. Overall was super disappointed. I have flown United so many times back home to Maui and was always so please and excited to brag about how great United was. Not this time. Thanks for reading.
Pros: Crew, and service
Cons: Being stuck 2 times first day o USA in Chicago ( plane late missing my connection ) and horribly late from Denver to Frankfurt! 6hours stuck and rebooking my pick up!!!! His cost me money!
Pros: I'm sure this flight would have been fine if it wasn't missed due to previous maintenance delays on my first flight causing a catastrophic snowball to my entire trip.
Pros: The crew was competent and the flight was easy.
Cons: I wish they'd waited until everyone got on board to announce that we would need the United app to watch movies during. E flight. They did the announcement too early and about a third of the plane missed it.
Pros: Both our flight where on time and smooth as can be. Stuff was super friendly.
Cons: Nothen bad to say...
Pros: It was an ok flight i guess but there was no good free in flight entertainment.
Cons: Many things. Starting from the online/mobile check in process via United airlines. I was not given any other option but to check in through the United website. On that website I was not allowed to check in for my Lufthansa flights and i was stuck with seats I did not want in my 2 long intercontinental flights. This has happened before. Lufthansa has no option to check in online if my first flight leg is united. This is a very big drawback and also the reason I would not prefer to fly Lufthansa again. United is bringing the quality down.
Pros: Friendliness of staff
Cons: I booked the flights for both my sister and I and we were never put in seats next to each other
Pros: The crew in air Canada is awesome! They were really great and friendly. I'm impressed with their impeccable service even if it was a short flight to Vancouver.
Cons: Flight was delayed.
Pros: PenAir computer systems were down in Denver, so flight was about 30 minutes late. Crew was good tho.
Pros: Got everything we needed.
Cons: No complaints.
Pros: The plane was loaded efficiently The flight took off right on time We arrived even ahead of schedule The attendants were all friendly
Pros: Arriving to my destination is what I liked about this experience.
Cons: The flight crew was rude, walking through the aisle acting bossy, not courteous. I've flown united in the past and not had issues but on both united flights this trip, highly disappointed in the experience. The commercial ads blasting in my face without the option to turn down the volume is insulting.
Pros: The plane was new and clean
Cons: The new seats where not very comfortable one crew member was very nice the other two were curt when dealing with the passengers or moving the cart up and down the isle.
Cons: I had a seat that had a monitor that was steaming code in front of me for 6 hours. It couldn't even be turned off. The only thing the crew offered was a piece of cardboard to cover it up. "If you download the United app you can pay to stream movies." I hate United and I don't use that word often. I would much rather give praises than complaints. Pay extra for food, entertainment, emergency isle seats... not that the tickets didn't already cost me a fortune. Crew even gave me grief about hanging up my suit!?! I flew to Thailand recently for less than flying to Texas, and everything was included, comfortable, and FRIENDLY. NOT UNITED.
Pros: Everything went well, from boarding quickly to landing ahead of schedule.
Cons: A mother with 2 fussy babies somehow sat next to me and they were extremely bothersome. Nothing was done to accommodate the crying babies, and we all know how annoying that is.
Pros: I don't like it
Cons: It was the worst flight I ever had in my life, first of all our flight from phenx( arezoina) to New York beget canceled and the company put us in a very bad hot for one night,then they changed our plane to Philadelphia which our flight from there to newhampshire got had be late for more than 3 hours. You are the worst company in this world.
Cons: Flight came in super late and missed the layover.
Cons: They oversold the flight and made me check my bag as a result when I told them I needed to remove the fragile object I was carrying they told me I should have thought of that before buying a cheaper ticket and refused to let me remove the object because the flight needed to take off. When my object came back shattered they informed me they don't cover fragile objects and I should have known that when checking my bag.
Cons: Ended up the flight was delayed so united helped me change my flights
Pros: Very spacious, nice crew. Speedy boarding.
Cons: Didn't get a snack. Wifi was down so couldn't get entertainment on flights.
Pros: Flight left and arrived on time
Cons: Was assigned a middle seat. Tried to change it, but was not willing to pay $75 to do so.
Cons: Landed 15 minutes early, waited for the gate open , then ended up 10 minutes late in a different gate further away from my next gate that we had a short connect time to . It's obvious that United spends all its money on frequent fliers so the rest of us are left to fend for ourselves .
Pros: Got on the plane fast.
Cons: The crew was noticeably rude to both passengers as well as to other crew members. They made it obvious that they didn't want to be there and were less than accommodating when the overhead bins ran out of space.
Cons: Being packed into the seats like sardines, not nearly enough leg room and even when reclined the chair sits too up right. When the seat in front of me leans back, I can't even lay my head down on the tray table because the space is too small for me to bend forward. So I'm forced to sit up right on two long flights, the first didn't even have in-flight entertainment. I can't imagine someone bigger than me (5'4" 150 lbs) being able to even reach the floor if something was dropped.
Pros: Plan left early and landed ahead of schedule
Cons: Crowded flight
Cons: First when seated there was no room for even my purse in the overhead storage. I had to hold everything in my lap. My ticket seats were separated when I was sure I booked the seats together. The blanket given to my seat was in package but was used and very vile smelling. The flight attendant was very rude, had an attitude when I asked for a drink after I wasn't offered one. When landing and I was asleep, flight attendant hit my head to wake me up to adjust my seat to the correct position rather then in a polite way. Also luggage was not with the rest of the planes luggage and on a differnt carousel. I travel often and are use to glitches, but when cleanliness and attitude come into the picture those are things that can be controlled. I wish to no longer travel with United again.
Pros: Nice service , flight was on time and ahead of schedule.
Cons: Didn't like being delayed for almost 5 hours before we took off other then that it was your average flight
Cons: The seats are so narrow in coach that the man with broad shoulders that sat next to me could not help being in my seat. I needed to be able to sleep, since it was an overnight flight. This was not possible.
Pros: Very unhappy employees. I work at Nordstrom so maybe my expectations are a bit high when it comes to customer service, but if I owned united airlines I would be ashamed of the way United employees treat people. I paid an extra 300 than I had to to get to Hartford Connecticut at the time I chose when purchasing the ticket. Every plane was delayed. EVERY FLIGHT by at least an hour. I missed my connections and was rebooked twice. the average joe customer service lines were ridiculous with the separate priority line having first dibs. The first customer service man I met with was helpful and kind. With the exception of that man and one flight attendant on my trip back to Portland, every employee was indifferent, condescending and in some cases, actually mean. I say that seriously! (I can't believe it either). I am not a difficult person to get along with and I never showed upset despite the many mishaps I encountered on this trip. Customer service is so important and could have made up for the obvious poor planning and lack of communication by which united airlines functions. Unfortunately, I would rather fly any other airline if given the choice after this trip. Even spirit (and let me tell you, I've only flown spirit once and there is a good reason for that). So disappointing. I am upset over my experience and again, will avoid this airline at all costs in the future whenever possible.
Pros: Not much positive on this flight other than I was headed home. I had a decent seat but I had to pay extra for it.
Cons: This review is for another flight that paid for the same day as this flight from LA to Lihue. The actual flight for this review is a different flight that I paid to get my friend on so could get home. He pretty much had an equally bad experience. The following is my review from my flight from San Diego to Lihue, through San Fransisco. I paid for both flights but wasn't offered the opportunity to submit a review for the flight I was on so I'm taking this opportunity now to do so. I was on a flight home after losing one of my best friends. The flight attendant was extremely rude, making me feel like she was going out of her way to get me a drink of water and never returned to offer food after they missed me when they went down the isle. The gentleman attending to the first class passengers was beyond rude to anyone attempting to use the lavatory near the first class section as if people were supposed to know that it was only available to first class passengers. I was never offered food and myself and other passengers repeatedly ignored by our flight attendant. The entire flight was freezing cold and the air blowing so loud that I couldn't hear any volume on the movie player I was watching, making that nearly impossible as well. I landed at my destination feeling cold and hungry with a pretty bad taste in my mouth towards United Airlines. I don't normally fly United but due to the untimely hospitalization of one of my best friends and having to fly on such short notice, it was all that was available. I used to be a united mileage member but my points expired and became useless to me, living in Hawaii with very few flights in and out of the state several years ago. They seem to have added flights since then but other airlines have won my loyalty since then. I was hoping for a better experience as I remember having better experiences flying United. After this recent experience, I'm not sure that I will be flying United again, especially given the price of fares and what you get for what you pay. You'd think the staff would be more welcoming knowing that people pay so much to fly and then pay for everything else once on the plane. (A comfortable seat, food, drink, etc).
Pros: No delays.
Cons: No complaints.
Cons: I would like to see free movies added to the flight like American Airlines have.
Cons: My flight got canceled down, had to rent a car, my flight on the way back "accidentally" got cancelled by staff, and had to deal with a delayed flight and running through the airport to catch my connection. Didn't get my bags back until the next day, and overall spent a lot of time fixing problems...
Airlines flying from Portland to Hawaii have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Portland to Hawaii
Masks required on board, masks provided on flights from Portland to Hawaii
Social distancing seating
Middle seats unavailable to book on flights from Portland to Hawaii
Testing for antibodies, testing for symptoms for flights from Portland to Hawaii
Waiving of change fees. Search flexible flights from Portland to Hawaii