Counter folks for check in were very friendly and showed true Aloha spirit.We missed flight and they arranged a" standby" flight status, next day, at no additional charge.There were 84 empty seats so downside nil
Kudos to both those gals
Entertainment options were many,easy to use screens and I thoroughly enjoyed them
Punctual-Left early/arrived early
Ticket prices reasonable
Flight attendants not particularly friendly
Dinner was wretched - free! You get what you pay for
Seats small, space cramped but that's the norm for these flights
Our seats were VERY noisey! So loud, I had hard time hearing music with my headphones! Seat location key.I don't fly much and I was standby
My connecting flight was way late, but the plane was held for me and a few others in Denver. Because it was the last flight of the evening I don't know what I would have done if left at the airport indefinitely. I am grateful the plane was held. And regret any inconvenience this may have caused others.
AA changed my flight plans which resulted in a 4.5 hour layover in Philly. The gates were filthy, there is not much selection for in-flight food and nothing for entertainment. I couldn't even find an outlet that worked at the gate.
The flight attendants on flight 833 from PDX to Honolulu were memorable. They genuinely looked as if they were happy to be there and enjoyed serving us. They went above and beyond to make sure we were all comfortable and made many rounds to ask if anyone needed more water, food, pens to fill out the customs forms, etc.
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