I made it home with my luggage.
Absolutely chaos boarding, seats way to close together in both width and length. They had open seats with more room, told me I couldn’t move seats but let others. Each leg of the flight the pilots landed like the plane fell out of the sky! The crew was yet again nowhere to be found during the flight. They do offer food for sale during the flight but it’s at outrageous Icelandic prices!! Never again!!!
It was a smooth flight and the crew were quite attentive.
I didn't like the confusion of boarding. We stood in a long line for quite a while before boarding began. There were three other lines going to other destinations, which made it confusing and packed with people. Check in was a little stressful as well. Due to a belt malfunction, we had to wait in line for a long time without any information. Once we were able to check our bags, my husband's bag was declined. We had to wait in another line before finally getting the go ahead to go to customs. For the amount of money I paid, I thought a snack would have been provided.
Tried to reschedule flight just a few days later because of a friend's wedding. It would have cost more in fees to reschedule the flight than it cost in the first place, and THEN I would have had to pay for an entirely new flight. JustFly was absolutely awful to work with and showed neither remorse nor compassion.
Really? Not even a snack on a 6 hour flight?
After a long journey overall, it was nice to have an easy plane ride to Iceland!
Absolutely nice friendly and professional crew. Congrats! Nice food, rich and healthy Right in time despite few delay at departure
Just a need to improve entertainment facilities (digital screen, Wi-Fi. ..)
The hostesses were very kind and nice
Short, lots of leg space
Crew was welcoming
Space between the seats was too small.
Nice food Right in time Police and customs formalities easy
Poor comfort in business class No entertainment at all
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