stood in line to check in luggage for nearly an hour. very poor service and not excusable
Same as the previous flight as far as comfort and food. Entertainment didn’t have a watchable screen so everything would need to be watched on your own device in which they didn’t have a charging port that accommodated my iPhone. Seats were very uncomfortable. Staff was very friendly.
Do not book it’s a scam! They stole $1200 from me
Flight got delayed; had to go through security three times.
A lot things happened in this trip.The fly should be less stress.
Some of the Air hostesses are not that friendly. Need improvement
We had a great flight just wished they had a tv so we can see a movie that would of made my trip excellent.
horrible service, food was an embarrassment, no charging for cellphones, stay away
I would like a glass of wine or some kind of alcoholic drink.
Very long delay but we just made the connection. The requested wheel chairs were not there so I had to assist/carry BOTH of my parents to the gate while carrying their bags so we could make the connection. The plane had no entertainment system and NO WIFI, legroom zero. Restrooms on ALL of flights were dirty and one restroom did not even work properly. I was surprised to see COPA like this since my flight with them in 2013 was incredible, the seats were amazing and the food options were spectacular. Of course, I see this kind of service on many airlines now, with services and hospitality at an all time low. The worse part of the trip was seeing my 90 year old parents go through hell on these flights and having to try and rush to a gate to make the next flight. Never again
Like the fact that the boarding was expedited. But the delay and chaos around the onboarding was not appreciated.
Seats are complete BS for 10 hrs. The guy at counter canceled our return flight from europe. Lufthansa on the way back made United look like a trailer park gathering. If given the opportunity, I will never fly united again. Lufthansa seats werent much better to be fair but the service was a 10 out of 10. Incant express how difficult umited made my trip.
It was a great experience to fly with ANA, the sit is very comfortable.
The flight crew were very helpful. The seats were very close together. There was barely room to sit without touching the person next to you.
I’m an EP on AA every year for more than a decade but this was a very pleasant and surprising experience. Clean and sizable plane for HOU to CHI. 5 row first class. And excellent food in first class the steak option was really good. Your flight attendants even better. Seat 5A
Gluten free snack options and meals that offer both gluten free and dairy free.
Not a bad flight but a long delay boarding and taking off due to the pilot not arriving on time.
I would have preferred a flight voucher and to hop on a different flight. Delayed over 6 hours.
I so appreciate the crew members on each flight of United. They are outstanding.
Very modern plane. Good seat spacing. Meals were good. Screens had tons of movies and worked
