I need it a wheelchair which was provided right away was a great experience whit Austrian Airlines .
Hospitality and service of the staff were excellent. Food was good. The seat was not as comfortable as the other Airlines that I have experience with.
I was in the premier economy and enjoyed the room and the comfort. Although I will say that it would take a real expert to make the location of the place to plug in headsets and chargers more difficult. With all of the room available it makes no sense to bury those connections and to make it so difficult to use them. The couple in front of me needed to use the cell phone light in order to see where to plug in a charger. The seats are comfortable and the food was good.
No way to add a bag without getting in line at the counter, which took at least half an hour. No WiFi.
One thing I really liked about Austrian Airlines was that the flight attendants were very kind, and the in-flight entertainment offered many choices. One thing that could be improved is the meal service, since only a vegetarian option was offered — it would be better to have at least two choices
Landing was a little hard. Food was not great My prior review was for the flight to nyc too
My luggage was lost and I did not receive any compensation
It was very good, ,especially the working people in the plane, they are so polite.,thank you
The problem is with Kayak and Underpricer. You overcharged me for a change fee and for seats that I did not get. You owe me $600
Very bad experience with them and they canceled my flight three hours ahead and they just don’t care
Horrible. Nothing was provided. They pushed us off on to Lufthansa who wasn’t willing to offer us anything as it was not their fault.
I like to do online-check-ins. With this flight it was not possible because it reported (data entry error). I double checked everything and changed how my name is represented, but I could never get passed the error. The customer service could not help me. Had to leave earlier to the airport. A long line of people were waiting to check in. There were only 3 check-in counters for more than 100 people waiting. Instead of opening more, they closed one of the counters. I got assigned a seat almost all the way in the back in the middle. A lady at the gate was able to assign a seat with more leg room at an isle. I liked the offer of snacks and drinks during the flight. A nice touch.
The service was impeccable both ways. I’m very happy to have had the opportunity to fly Swiss Air.
Best service we’ve ever experienced! Special thanks to the crew member who took care of us throughout the journey. It was truly a once-in-a-lifetime experience. We love Swiss Air!
The flight was very nice but the food selection for the people in the last rows was limited to vegetarian meals only. I think vegetarian meal should not be offered as a main selection.
0lane 2qs on tim3. Very bad food. No free wifi, only for texts. Entertainment poor and hard to access.
The crew was very friendly and nice! Very smooth flight.
seats are too tight and uncomfortable everything else went well.
Everything from the price to online checkin and the flight being on time to the crew and food was very good. The comfort level is fine--the seats are very close to each other in Economy. But I guess you get what you pay for.
They went out of their way. It was very clean and friendly.
Very good. As expected. Have used their service several times. Highly recommend
Tv didn’t work and left the gate late but everything else was perfect.
Service and food were very good, I liked it a lot. I liked the little gifts we all got , but I don’t think I’d fly on Turkish airlines to go to New York from Istanbul or from New York to Instanbul anymore. Flight is way too long.
Great service. Seat was a bit small but it was fine. Food was great
Could have been better. Bag rechecking could have been eliminated. Gate location and direction need to be clearly stated.
Older plane with finicky seats. Crew often seem to focus on "pet" clients and over extend services to some over others. I get less attention since I'm not a regular business class client. Regardless, I've paid the money and would expect equal attention.
Be honest of what you sell: This was sold as Business Class on all three legs, while the JetBlue plane didn't even have business class seats, and wanted $164 for extra legroom seats.
On Turkish it is all about the food and the service. I am overwhelmed with the quality and variety of the dining service offered on business class. I prefer the updated A350 to the older B777 cabin layout, but both are comfortable. Flights left and arrived on time with updates from the captain. I will definitely fly with them again.
Requested food options were always finished. Supplied food items were good but of course not the desired choices.
Very bad experience with turkish airline tk 0001. Very uncomfortable seats and food ran out and crew was not helpful
