Daily cleaning, installation of cabin HEPA filters on flights from Providence to Arizona
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 7h 30m
The cheapest ticket to Arizona from Providence found in the last 72 hours was $100 one-way, and $219 round-trip. The most popular route is from Providence to Phoenix, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $94.
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With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
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B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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Scores according to KAYAK customer reviews
Pros: "Crew great....moved passengers around near us for Covid related separation."
Cons: "Cramped.....too many seats in too small of a plane....I'm 6ft / 190 lbs"
Pros: "Crew was nice and friendly"
Cons: "The economy seats in an A321 are uncomfortable and there is very limited legroom."
Cons: "All went great. Another excellently run Delta flight."
Pros: "Very attentive and engaging crew."
Cons: "really nothing!"
Cons: "Broken plane. Why not take better care?"
Cons: "The flight was delayed by six hours, for no other reason than the airline itself, not the weather. Change of planes, emergency landing back at Atlanta, changed to another plane, no flight crew for over an hour, then to top it off, the final landing was the hardest I’ve experienced."
Pros: "Delta never ceases to amaze me. The flight was perfect!"
Cons: "There’s nothing I can think of."
Pros: "Thankfully I had an Aisle Seat so I could move around a bit. Every seat was taken and it was like a sardine can."
Cons: "Very little leg room and of course as soon as we were in the Air the person in front of me reclined his seat all the way back so the Monitor was only a few inches from my face. This was my single major complaint. The food was not great but typical of an American Carrier. The foreign airlines do better on food. The last time I went to Europe I took WOW, the cheapest budget Airline and the leg room was MUCH better. You would think Delta could do better."
Cons: "The Wi-Fi cut out a bit"
Pros: "Liked the food, the crew were cheerful and helpful. Service was great."
Cons: "KLM staff at the AMS airport were not helpful. She insisted that our luggage weigh exactly 23kg. At 23.7, she had us go back to take things out with only 45 minutes to boarding. She was rude and unprofessional. Taking off and landing was a little rough. Entertainment on the plane was limited and a little outdated."
Cons: "Seats very tight!"
Pros: "The bag service"
Cons: "The flight delays"
Pros: "I like the efficiency of the boarding process & the courtesy of the crew."
Cons: "Small overhead bins. No entertainment facilities on the seats. Although I wasn't expecting a movie for an hour-and-a-half flight, at least the airplane should have amenities to provide music so that passengers bringing their own headphones can listen to some music."
Pros: "My travel was booked by a third party, so they selected a flight with a 37 minute layover. We left LAX ~30+ minutes late, so I less than 5. minutes to make my connection. I'm pretty sure the connecting flight waited for us to make it and the crew on the LAX flight tried to expedite those with VERY short connection off the plane as quickly as possible."
Cons: "SHORT connection times and unspecified delay made for a stressful flight."
Pros: "Traveling with a 4 year old isn’t always easy. Delta’s flight attendants and the captains controlling the plane were excellent! Safe flight. And the entertainment that is provided for the customers is fun and relaxing. Makes a 4.5 hour flight go by quick. Thank you delta, I will be flying with you in the future"
Pros: "How professional everyone was"
Cons: "Everything was good"
Pros: "Attentive, respectful and nice crew, swift take off and landing and awesome views"
Cons: "Nothing. Everything went well"
Pros: "Crew were very friendly specially with my 6yrs old daughter"
Cons: "7 hours delayed. Poor front desk worker, nice flight attendants!"
Pros: "Good snack selection, plane departed on time, no issues."
Pros: "Gal at the gate was most helpful. She corrected my boarding pass to zone 1 and put us in exit row. I have sat there before but it was really roomy although the seat seemed less comfy."
Cons: "Plane was much smaller than what I usually fly to Hawaii but the roomy exit seat made up for that. Downside was the screen was small so hard to see."
Pros: "They offered some snacks"
Cons: "I didn’t like the fact that they had no backup pilots for the plane. We waited 12 hours!!!!!! For a flight"
Pros: "Friendly service, comfortable seat, on time, no issues."
Cons: "The bulkhead sears had no electrical outlet"
Pros: "Everything was fine other then seating assignment"
Cons: "I was traveling with wife but was not able to seat with her. I was stuck in the middle of 2 of the worlds biggest plus sized people. Armrest was a constant struggle. Willing to pay more next time to avoid hassle."
Pros: "Comfortable seats"
Pros: "The flight was good. It crashed zero times. I was pleased not to check my carry-on bags. They were attentive in calling for wheelchair assistance for me."
Cons: "Seats are consistently too small."
Cons: "To be clear, I do not have an issue with overweight people. That being said, I was put in an extremely uncomforatable position on this flight. My seatmate was a woman who easily weighed 400 pounds without the slightest exageration and was 5'7 at best. She carried all of her weight in her midsection and behind, which was truly uncomforatable for us both. As she attempted to squeeze into the aisle seat it became apparent that with the armrest down it was not going to happen. She raised the armrest and finally maneuvered into her seat and part of mine also. Not only was her bottom in my seat but her stomach was resting on my entire right leg. It felt like a toddler was sitting on my lap. This was beyond uncomfortable and embarrassing for us both as it was clear that she knew how intrusive this was and kept apologizing. My leg went to sleep after about 15 minutes so I asked to be let out. I approached the flight attendent and requested that my seat be changed to which she responded that the flight was full. I know it wasn't because I could see an empty seat about four rows in front of me. Finally I sat back down but every 15 minutes or so she would get uncomforatable and get up to stretch. The first time it was a welcomed break, until she came back and flopped in her seat with so much force that it felt like someone had ran and jumped in my lap. This occurred 4 or 5 times during the flight. I am not sure what the policy is for obese passengers, but it should be relooked. As a passenger I should not be put in a position to address another passengers weight. I also should not have to pay for a seat and only get to use 2/3 of it. Lastly, no one should ever be allowed to put their body parts on top of another persons lap and that be considered ok."
Pros: "Boarding was good, crew was friendly and we were on time."
Pros: "The staff was incredible the plane was great. right on time"
Pros: "Besides the 30 minute delay, the flight itself was painless. Avoided the traffic jam of having to drive through Hurricane traffic."
Cons: "Delay caused me late for work."
Cons: "No entertainment"
Cons: "My flight got cancelled without letting me know in advance I was in the airport and spent me hours to switch a flight I ended up arriving at a different airport and need to spend more money for über"
Pros: "My flight was delayed 40 minutes in Detroit after a 3 hour lay over we boarded the plane. Then 45 minutes into the flight they said the landing gear light came on and they would be going back to change plans. My mother with Lymes disease was waiting 3 hours in Providence supposed to arrive a 11:50 instead 2:50am we were so tired missed a day of vacation."
Pros: "The stewards/stewardess were very helpful. The trip was very pleasant."
Cons: "Great customer service from all staff. Mannerisms, snacks, and safety precautions."
Pros: "We flew first class for the first time. Now I don't think I'll fly any other way!"
Cons: "I was sitting in the middle seat between two very big (fat) people and it was uncomfortable."
Pros: "Both check in and gate agents were friendly and helpful."
Cons: "The boarding process seems to have some hiccups...like everyone crowding the gate and the wrong people boarding at the different boarding times. This all began when airlines charged for baggage and carry on became the only way to travel without excess fees. There is not enough overhead storage for everyone to carry-on so let's go back to no fees for baggage. The boarding process will become smooth again."
Pros: "Friendly staff. On time departure and arrival."
Cons: "See above airport connection disaster...."
Cons: "I purchased my tickets about 5 weeks before my trip and got to the airport 2 hrs prior. I recieved no seat assignment, just a boarding pass that said request seat. So I requested a seat. Then the people were rude and told me to come back, so I did about 45 min later and asked again, they were rude again and said come back later. The third time I got s seat assigned but again, they were very rude. Won't fly delta again."
Cons: "No entertainment - just a long boring flight. Should have some sort of entertainment for the longer flights."
Pros: "The prompt transfer"
Cons: "My one piece of hard shell luggage has a special, difficult way of latching. As long as nobody opens it, it stays fine for shipping. The problem is your greedy Chinese luggage handling thieves who work for your airlines in Chinese airports. Whenever they can steal from luggage, they always try to steal from passengers, particularly American. I have had multiple experiences with theft from Chinese airports. I have been to China and back to the USA five times. Many times, items have disappeared from my suitcases in Chinese airports. That is why I decided not to move to China to live but instead move to Indonesia. However, if I fly any plane that transfers my luggage in China, I can usually expect to have my luggage robbed. Although this time, nothing was missing from my luggage, that fact that your people had to wrap my suitcase in plastic (because they did not know the secret for relatching it) and resend it a day later, that is proof that one of your airport personnel opened it to see what he could steal and then got caught because he could not close it again. I am really really really tired of you Chinese thieves. I blame all of you because you are all a product of Mao Tse Tung’s godless atheistic evil society. The Chinese have proven to me again and again that they cannot be trusted. A Kong Chinese official even stole my Ohio driver’s license when I transferred through that airport on a previous trip to Jakarta. I understand your problem. If you fire all dishonest luggage department workers, you will not have any workers remaining. That is why you will always rank as a third world backward primitive society even though you buy expensive airplanes that you don’t build and dress your people up like professionals which they aren’t. AS LONG AS Chinese airport luggage people are dishonest and cannot be trusted, your entire airline is a failure. That is not prejudice against Chinese people. I know some honest good ones. They are all Christians, the kind of good people the corrupt Chinese government hates. An atheistic country is an evil country. Do not expect to be respected by honest people. You people clearly do not deserve it. You are still in the stone age when it comes to professionalism which requires total honesty, a quality which your luggage handlers consider to be dispensable. Such cave men they are!"
Pros: "Organized and smooth"
Cons: "Wifi didn't work."
Pros: "Seats in Delta Comfort section were quite nice. Flight attendants were extremely nice, attentive and helpful. The sandwich I purchased was tasty and a pretty good value for airline/airport food."
Cons: "Same as above"
Pros: "First flight was not sold out which allowed me to change seats"
Pros: "While the process was confusing, the staff were quite pleasant and actually seemed to enjoy their job."
Cons: "The boarding process is very confusing. There are so many different boarding priorities and programs, it is difficult to know where you are in the boarding process. Even if you have a ticket labeled as Group 1, you may still be one of the last boarded because of all the different programs that have priority over you. Would be better to limit the advance boarding to people who need extra help and a single program. This leads to the question, why are there so many different programs? Wouldn't it be easier to have a single loyalty program? If you don't qualify for advance boarding because you did not purchase a first class seat, or you haven't reached the advance boarding requirements, you don't qualify. Let's start thinking about the customer again, and less on the profit margin. How would one of your executives feel if they had a boarding Group 2 and 85% of the plane was already boarded by the time your group was called, thereby limiting the space for your correct size carry-on? One more thing that would be beneficial, enforce the size limit for carry-on luggage. I have been to airports that limit the size with a box on the x-ray machine so you can not even get an oversized piece of luggage through security. Just one idea for the industry."
Cons: "On time"
Cons: "Super uncomfortable seating, WiFi/entertainment did not work. Given 1/2 of a drink. Which would have been ok if the price of the flight had been really low, but in fact the flight wasn’t that much less than the other airlines."
Pros: "The little charging thing where you can plug in your charger."
Cons: "The seats, flight attendants attitude, and cleanliness."
Pros: "Crew was grumpy"
Cons: "Could have been on time"
Pros: "The crew were super nice!"
Cons: "Weather delays! Seemed like all of the other airlines cancelled flight and/or were flying and my flight got pushed back our after hour after from leaving at 8:05 til 1:30. Would have been since to just come to the airport later vs having to wait there"
Cons: "Sun country is awesome"
Cons: "Why did I get charged to being a carryon? And why only going flying INTO Phoenix on my return trip but not intially flying OUT of Phoenix? I’m angry at the unexpected charge. Not ok."
Pros: "We were just happy we got to go without much delay due to weather"
Cons: "I didn't know about the availability of the online wi-fi until just before we landed. That could be disclosed better?"
Cons: "Flight was delayed and we sat on the plane for an hour before take off"
Cons: "I sat in row 26 A. The window noise at times was deafening. I felt verycrowded"
Cons: "Very cramped"
Cons: "We sat at the gate and waited for 25 and counting while we wait for someone to let us out of the plane. What kind of Mickey Mouse airline is this."
Cons: "No snacks unless you purchase them. No entertainment"
Cons: "Cramped seating"
Cons: "System failure and was not expecting a sun country subsidiary."
Cons: "Late boarding, seat trading."
Cons: "To crowded and cramped . No complimentary snacks."
Pros: "Competitive price."
Cons: "Seats were so cramped, knees hit seat in front of me, no wiggle room at all."
Pros: "Nickle and dimed. Never again, ended up costing more than delta, minus the perks. And clearly the staff hates their jobs as well."
Cons: "Everything, aside from arriving safely. Not flying sun country again"
Pros: "Actually on time"
Cons: "No internet"
Pros: "Wheelchair assistance"
Pros: "Missed my friends wedding"
Cons: "I will never fly with them again"
Cons: "Seats were tight, couldn’t get legs under seat in front of me without lifting up arm rest."
Pros: "Suncountry now how's the new customer fot life. At every turn was one more outstanding customer service person. Incredible thank you so much for the clean planes wonderful counter and courtesy help was great"
Cons: "No email was sent to me inviting me to check in. Sun country site was down on 9/10 and 9/11, so I could not checkin online."
Pros: "Using local brewery beers and snacks. Seems to have a little more comfortable coach class than many."
Cons: "Seat room, seat room, seat room"
Cons: "absolutely zero complaints!"
Pros: "Not a full flight. Plenty of room."
Cons: "Two hour delay due to mechanical problems."
Pros: "comfortable and seems a bit more clean?"
Pros: "Nice smooth flight. Loved the TSA precheck."
Cons: "Flight attendants seemed a bit tired and not too interested in their jobs today. Check in agent was nice and helpful."
Pros: "Attendance were helpful with elderly parents."
Pros: "Not happy i paid $25 to check my bag and it could Have been free at gate. Otherwise every thing was fine"
Cons: "Had a good trip and appreciate Sun Country--especially the terminals!"
Pros: "The flight went very well, boarding was very easy. Going threw the security was the best I've ever encountered. enjoyed the beverage but due to gluten free diet I chose not to order any food."
Cons: "There was nothing that I didn't like."
Pros: "Friendly staff"
Pros: "Wasn't crowded, had room, nice people"
Cons: "Item from my luggage was missing"
Pros: "Speedy boarding"
Cons: "Wish the entertainment was in the seat or complementary."
Pros: "The people who handled the wheelchairs in both Minneapolis and Phoenix were top notch. In fact, I'd rate them the highest of all such employees of all the airlines I've ever traveled on!!!"
Cons: "I completely offended by the attitude of one of the flight attendants. As I am disabled, I choose the restroom that is closest to me for my use. I was seated in row 5, just behind First Class. In fact, I tried to upgrade to First Class when I checked in, but it was full. So when the seatbelt sign went off, I went through 1st Class to the restroom by the cockpit. I didn't take my cane. I have neuropathy in my feet and legs up to my hips, and given that I can easily lose my balance, I am much safer on airplanes when I hold onto the seats as I pass by. As it happens, the restroom was occupied and I had to stand in the area at the front of the plane that the flight attendants typically occupy. The snippy attendant saw me standing there and immediately walked in front of me to get her microphone and loudly announced to the entire airplane that NO ONE was allowed to use that restroom except First Class and people who arrived by wheelchair. I arrived by wheelchair. I have some real ethical issues with her behavior. First of all, I was embarrassed by her remarks. Secondly, one bathroom for 12 people and one bathroom for the 100-200 others that were on that flight is unconscionable!!!!!!!!!!!! There are two things that in my humble opinion can never be denied any human being are water under any circumstances and the right to a speedy and safe trip to the bathroom. I was deeply offended by her remarks and by her timing in giving the remarks. I told her that I had arrived by wheelchair, and would be leaving by one as I am disabled. She shined me on. Her behavior was rude and uncalled for. I will never fly Sun Country again, and she is the reason. Additionally, I will not fly with a company who operates under such an unethical agenda. Everyone has the right to a speedy trip to the bathroom. The plane was loaded with elderly "Snow Birds." The elderly are notorious for having special bathroom needs whether or not they are in first class or arrived by wheelchair. I think this airline is blatantly discriminatory."
Pros: "Flight attendants made you feel like a customer and not a stranger asking for a favor."
Cons: "Looking forward to wifi and or entertainment options"
Pros: "Very nice humble rews, comfort sits, boarding timely and $"
Cons: "I was blockaded from access to the bathroom(s). The first class dragon forbade access to anyone but 1st class and the rear bathrooms were blockaded bt workers handing out drinks. Very tough on us 75+ crowd.We don't get much time from urge to crisis."
Cons: "My son and I were a little cramped by the seating."
Pros: "It was comfortable and the staff was helpful and polite"
Cons: "Just the turbulence"
Pros: "Enough room in seat"
Pros: "They don't nickel and dime you. Very pleasant staff."
Cons: "there was no wifi"
Pros: "Short TSA line Quick boarding and de-boarding"
Cons: "The whole airport shuffle"
Pros: "Prompt boarding and good directions from the crew"
Cons: "AA cancelled the Dallas flight before this one so they could fill up our flight. This does not seem very considerate of our health during a Pandemic especially with their messaging about social distancing. They also did a very poor job of keeping people patient in the deplaning process. They should have better messaging and a very non threatening way of encouraging passengers to be patient and courteous. Maybe they good offer each passenger a choice some type of goodie like a mint or a chocolate that says "please enjoy this while you wait for others to exit the plane"."
Pros: "Excellent crew staff helping elderly handicapped man. Thank you from Team Trump."
Cons: "Snack would have been nice. Haven’t eaten since 6am before we left providence"
Cons: "Crew was not attentive. Temperature was cold."
Pros: "Airlines have no respect for customers anymore, planes are big buses with uncomfortable seating and little more. They nickel and dime you and punish you when you don't want to leave your salary with them."
Cons: "Get rid of the caste system you have imposed and all the fees you want to charge for everything. More room for real people, not seating for leprechauns. Better boarding procedures. Pretty much everything could be better but they have no interest in making it better just charg as much as they can."
Pros: "Flight on time"
Pros: "Customer service was excellent, flight was on time."
Cons: "Nothing for this flight."
Pros: "Crew was great."
Cons: "Between mechanical, weather, lightning, fueling/routing delays; I have been pushed back at least 4 hours from my original arrival time at my final destination."
Cons: "Communication among crew members was terrible. We had to ride a crowded shuttle over to the plane only to be told we could not get off because the crew was running late. The crew shows up and begins their pre-flight preparations, but we then could not get off the shuttle because of broken air system"
Cons: "Flight delayed over 2 1/2 hrs causing missed meetings"
Cons: "I was forced to check my bag bc the plane was “full” but when I got on there were more than 5 completely empty overhead bins. So now I’m waiting in baggage claim, after an already delayed flight, when there was absolutely plenty of room on board for my bag (which was of acceptable size)."
Cons: "Multiple delays with no updates."
Pros: "They have Wow Bao in the airport."
Cons: "Being allowed to fly on the plane."
Cons: "Delayed more than 2 hours"
Pros: "Crew was great"
Cons: "Delayed rerouted delayed again horrible airline this is why I stopped flying American"
Pros: "We didn’t die"
Cons: "Flight delayed due to fog in Flagstaff. Circled Flagstaff airport for 15 minutes trying to figure out how to land. Might have been better to delay until it cleared up."
Cons: "New York to Fresno Glight delayed 2 hours."
Pros: "The staff on board were excellent, very professional and efficient. Despite the fact we left an hour late, we arrived nearly on time, so kudos to the pilots!"
Cons: "We were delayed but didn’t get any updates from AA staff about new boarding times or gates. The WiFi onboard did not work; we could could connect to it but kept getting “Network Not Available” messages."
Pros: "The flight attendant was very nice and tried to make our long delay tolerable"
Cons: "Why do you board a flight when the airport has grounded takeoffs? Just to meet some stupid metric for on-time departures, you make 100 people sit in the plane for 2 hrs, when you could have just let them wait to board. Misery."
Pros: "Flight attendant was great, plane was comfortable and clean"
Cons: "No WiFi, it was delayed, bags came off a different belt so we didn’t find them for 30 minutes... but at least we found them"
Pros: "Crew was very friendly."
Cons: "Seatbelt was far too short for someone plus sized."
Pros: "The flight was on time. The crew was friendly."
Cons: "Too little legroom."
Pros: "The entertainment selection was nice."
Cons: "The seats were uncomfortable."
Cons: "Overhead bins were full before my seat, so bag had to go in one behind me and it was a disaster trying to get it when it was time to get off the plane"
Pros: "No problems, arrived early"
Pros: "Niçoise salad was great. Had plenty of room in priority with pillow/blanket/headphones etc provided"
Pros: "the Bowing 787 was wonderful"
Cons: "flight had been delay and delay. we are very disappoint because we always think we are fly with British airway, we even went to check in counter of British airway but find out America airline are the solo airline.you guys can't advertized like that."
Pros: "very nice crew"
Cons: "small jetcraft"
Cons: "Was unable to get our bags for over 45min following the flight, due to the fact that there was no one working at any of the counters."
Pros: "No breakfast"
Pros: "Delayed for 2 and a half hours"
Pros: "Very courteous crew.pilot was amazing!! Landed in tough wind"
Pros: "Had no problems. Everything went smoothly thank God."
Pros: "boarding process"
Cons: "seats feel crowded. the actual seat is very uncomfortable, they lack padding."
Cons: "The limitation on available hardware that is compatible with the GoGo app prevented us from enjoying the available entertainment."
Cons: "Horrible - Flight was diverted to IAD for no legitimate reason. Rebooked out of DCA with no travel vouchers. Most likely never booking with American Airlines again."
Cons: "Two hours late due to not having adequate equipment"
Pros: "Flight departed on time.our trip out there was disappointing , causing us to get there very late costing us money."
Cons: "Airline did not notify us that as of 10-15-16 the Samsung Note 7 phone could not be bought on the plane. Because my sister Phillip Mae had a meeting at 10am in Greensboro, N.C. she was forced to give her phone to American Airline."
Pros: "Everything.,Avianca crew was really great and helpful."
Cons: "The food was cold ,if not great service."
Pros: "My 17 year old daughter flew American Airlines to attend a wedding. She recently had spinal surgery and is not able to lift more than 5lbs. After being assured by the airline that staff would help her with her carryon luggage, she was abandoned and ignored by both flight attendants. Each flight attendant referred het to the next, so she is walking back and forth tor their amusement. Tears rolling down her face, finally an elderly passenger helped her. Then the staff gave her attitude the entire flight. She may appear healthy, but she was cut from her neck to her waist and had two rods inserted along with bone grafts. I just cannot believe how awful she was treated."
Cons: "The customer service was terroble. My daughter was humiliated."
Pros: "Options for entertainment. Seats felt larger. Plenty of storage space for carry-on luggage."
Cons: "Cancelled flight last minute and I was put on another flight hours later; with a 1.5 hour delay too; no credit or voucher provided"
Pros: "No issues. The whole trip went well."
Cons: "The little lady sitting next to me took my seat but it just let her have the window seat because she could not speak english"
Pros: "Treated like a person not a ticket"
Pros: "No complaints"
Cons: "It's was good"
Pros: "Was delayed over 3 hours"
Cons: "Delayed over 3 hours"
Pros: "Easy and efficient boarding"
Cons: "Delayed flight No food/drink service offered"
Cons: "My son and I were scheduled to leave Providence to Philadelphia on Monday at 6:05. Flight went through a series of delays until we were finally informed that our flight would not make the flight departing Philly to SF. Rather than fly to Philly during the DNC, we decided to SPEND ANOTHER NIGHT IN PROVIDENCE and take the flight out the next day. This part of the trip caused me to lose a day of work and spend more money on a hotel and meals. This was very poor planning on your part since there were flights flying in and out of both places, but your company was short one aircraft that would have gotten my son and I home on time!!! This was my last flight on American Airlines and I will be sure to spread the word to my friends and family that you have become too unreliable!!"
Pros: "The plane broke in D.C. I had to rent a car to finish the last leg of my trip. They probably won't reimbursement me for either. I try never to book with AA, but it was last minute and I didn't have a choice."
Cons: "Stop saying sorry and just be better."
Pros: "20 minute flight"
Cons: "Flight attendant was a bit rude"
Cons: "Seats were uncomfortable"
Cons: "Three hour delay"
Cons: "Quick and easy. Great crew."
Pros: "NOTHING!! I had to book them another flight thru another airline, because they had a delayed stating weather issues when it was nice and sunny so they couldn't make it on time. I will never trust United Airlines not for myself or any on my family members, nobody period!"
Pros: "Didn’t make this flight."
Cons: "Didn’t make this flight."
Cons: "Single-handedly some of the most uncomfortable seats I’ve ever sat in. I’m not sure if there’s any cushion but my rear end was killing me after 2 1/2 hours."
Cons: "Flight delayed over 2 hours & little done to compensate travelers. No in-seat entertainment on a 2.5+ hour flight. I expect this from a budget airline, not United."
Cons: "Small old plane without any entertainment."
Cons: "Flight delayed missed connecting flight. Second flight delayed missed connecting flight. Overnight in airport expected unless united pays for hotel. Absolutely miserable. Paid 430$ one way for a 25 hour flight. Will never fly United again."
Cons: "entertainment was intermittent"
Cons: "Ride was bumpy"
Pros: "Absolutely nothing."
Cons: "Getting in so late the rental car offices were closed"
Pros: "Great staff and breakfast was very refreshing. Will definitely fly with United again."
Cons: "Pretty good. I'd fly united agsin."
Pros: "Nothing, the fact that they were my membership partner for milege"
Cons: "Food was bad, boarding process sucks , seat sucks for first class, no free wifi , old dated devices , was not offer personal device on first class, crew seem mad all the time"
Pros: "The flight attendant was very nice. She tried to let one particular person off plane first so that he could run to catch his connecting flight"
Cons: "The gate people were horrible at explaining the delays and then trying to set up alternatives. Quick tip: offering "free water" when your flight is delayed 1.5hrs so several people will miss their flights is not enough."
Pros: "At least we didn't crash and die"
Cons: "I've flown with United before, and I've only had nothing but trouble. Decided to give them one last try, since their flights were a few bucks cheaper. Big mistake. They canceled my return flight last minute, and scheduled a new one over 24 hours later. Thus causing me to have to book a hotel last minute, as well as now being AWOL, since my Leave paperwork only lasted until my return date. Had to explain to the chief why I won't be at formation. I'm saving myself the trouble and never flying united again, even if I have to spend more money. United isn't even reimbursing me for the hotel. They basically told me to go f**k myself and file a complaint. They can eat a d**k."
Pros: "I MISSED IT BECAUSE UNITED DELAYED MY FLIGHT"
Cons: "UNITED DELAYED MY FLIGHT TO SAN FRANCISCO SO I HAVE NO IDEA."
Cons: "The flight was delayed by 2 hours causing me to miss my connecting flight to Indianapolis. Went to the service desk to re-book, and nothing could be done to get me out in time. Customer service was not great. I was flying to see my daughter graduate, and the only time they could get me out was when the graduation started. No hotel vouchers were given for the delay either, so the airport bench ended up being the bed. So I ended up being stranded in Newark for an additional 8 hours to just miss her graduation."
Pros: "good entertainment through the united app"
Cons: "Plane seating was tight"
Pros: "I received an unexpected free upgrade to first class. Two thumbs up!"
Cons: "No complaints. Every aspect of the flight met or exceeded my expectations."
Pros: "Being up in the sky so cool."
Cons: "One hour delay, no microphone to hear what the desk staff was actually announcing, desk staff were also completely unprofessional. Made my connecting flight by less than a minute thanks to SPRINTING through the airport because of the delay - a less able bodied person would not have made it. Overall ridiculous and dissappointing"
Cons: "The fligjht diidnt happen. I double booked the flight. But when I tried to adjust it I wasn't allowed to without crazy fees. This was after an agent told me that he would wave the fee. Their not on the same page and they do not honor what you're told."
Cons: "It was cancelled in the early AM, due to equipment failure"
Pros: "They were kind enough to hold the flight as it was the only one today to Tucson!!"
Pros: "My son was under 18 and was flying alone. He missed flight because boarding was complete and he was 5 min late. His next flight was delayed and he didn't get back to Tucson untill 9 p.m. I, parent did not get to escort child to the gate because my pass did not have fast pass stamp. Very poor experience and airport staff was not helpful."
Pros: "The crew were nice and even if they were stressed didn't show it one bit."
Cons: "With a flight based out of Denver, I'd have expected you to be a LITTLE more prepared for the inclement weather, and not be delayed over 12 hours with thousands of other people."
Pros: "Nice comfortable flight slept through the flight"
Cons: "The delay of the flight"
Pros: "Crew professional, a little bag of snacks and one cup of beverage so nothing outstanding, but then again nothing substandard than anyone else does nowadays. This flight arrived and departed right on time, as all of United flights did for me and right near Thanksgiving travel time too."
Pros: "Early arrivals"
Cons: "On the express smaller planes you have to gate check your rollarboard suitcase which is fine but if your in first class they dont have a separate tag from economy class so i got my bag last even tho i was in first."
Pros: "Econ Plus was nice. Flight was fine."
Cons: "GA called for all "people with disabilities" to board first. How about simply asking for people who need a little extra time...PWD's is a bit of a label that doesn't work for me. While we were boarding the white female FA made a snide comment that maybe passengers should not bring more than one bag. She was also rude to the other FA."
Pros: "Nothing flight got canceled and they couldn't even get me out the same day .. Due to there Maintnence issue most horrible expierence"
Cons: "Everything ruined my boyfriends bday with there Maintnence problem"
Cons: "A baggage cart rammed the plane, which damaged something which could not be repaired there at the gate. New, delayed, flight had smaller capacity than the original flight, and I was bumped off the flight. Did not get to my destination until 24 hours later."
Pros: "The only thing that was enjoyable was the economy plus seat that I was in."
Cons: "On the flight from Tucson to Houston we experienced United's personal entertainment where you could use your iPad to watch movies. On the reverse flight, this flight that I'm reviewing, this amenity was not offered. As far as boring goes, the TSA in Houston was rude in the boarding sign said pre-boarding only so we were waiting and I almost missed the flight because the sign never changed."
Cons: "The wifi onboard was broken. There were no t.v. sets to watch."
Pros: "They have a snack and a drink on such a short flight."
Cons: "No leg room or entertainment. Receiving baggage after the flight took 15 min (carry-on baggage)"
Cons: "Flight delayed and I had to literally run to the next flight"
Pros: "Everything! My grandparents needed special assistance with wheelchair and the crew was very helpful!"
Pros: "Crew was friendly and got us to our destination safely."
Cons: "Flight was delayed and boarding gate changed."
Pros: "The flight crew was very friendly and polite. Brought the drink cart around a couple times to make sure everyone was satisfied beverage wise."
Cons: "With it being a smaller plane there wasn't a whole lot of room for a 6'3" guy to sit comfortably for a long stretch. Although understandable for the size of plane it was my only dislike of the flight so overall a very good job."
Pros: "Very smooth from boarding to landing"
Pros: "Communication between crew and passengers"
Pros: "I like how I made it to my destination even after a huge blizzard in Denver."
Cons: "We were really delayed while on the air plane and the seats were not as comfortable as before. I understand that the delay is not the crews fault but actually DIA, but it was my least favorite part of the trip because it made me late to an appointment in Tucson."
Cons: "Flight was delayed multiple timess"
Cons: "Boarding could be better. It’s could be organized."
Cons: "Good service"
Pros: "Nothing really."
Cons: "Drinks and snacks."
Cons: "Free pretzels or cookies"
Cons: "Bathroom was beyond tiny"
Cons: "Have passengers with no carry on off the plane first."
Pros: "Arrived 30 min early"
Pros: "Now sitting on a taxiway for the last 45 minutes and counting. Frontier appears to have no idea when a gate will open."
Cons: "Frontier is unprepared to deal with these challenges. Steps could have been take to alert travelers of delays"
Pros: "Easy check in"
Pros: "I was able to get from point a to point b with no issues"
Cons: "The landing was horrible"
Pros: "Polite employees from Frontier, courteous and helpful. Knowledgeable, too."
Cons: "What happened to, snacks & soda on flights? Everything is *for purchase *.other airlines done have sales people on board, credit card, for purchase snacks ~ silly!"
Cons: "My seat was not worth an extra $50. Sat next to a lady with a stinky dog in her lap that was probably a little too big for lap."
Pros: "Quick boarding, and fair service"
Cons: "Nothing super fantastic to say, but also no real complaints!"
Cons: "I can't believe you have to pay $40 for carryon!!!"
Pros: "Timely as expected"
Pros: "I sat in row 3 and had a lot of leg room. I am 6' 2" and usually have 0 leg room in most coach seating."
Cons: "There were no free snacks/soft drinks available."
Cons: "No emailed itinerary or checkin notification - I blame Kayak for this (it seems to happen whenever I book through Kayak) and will no longer book flights through Kayak. Frontier sucks, but you already know that going in so you get what you expect."
Pros: "I got to phoenix safe."
Cons: "The lady next to me. She was snoring."
Pros: "Pleasant & helpful service."
Cons: "Crowded seating."
Pros: "Friendliness and helpfulNess of gate attendent."
Cons: "Lost luggage"
Pros: "Seating is not guaranteed (may possibly break up party) unless given additional money at check-in. Charges for bags, and the website is very glitchy (be aware a glitch I encountered charged me $50 for ONE bag, I had to call the airline to pay by phone to correct it). The airline call center is international and the staff are very difficult to understand."
Pros: "Attendants at the boarding site in Phoenix are great!"
Cons: "Frontier charges you for EVERYTHING. You can't even have a free carry-on or beverage on the plane. I won't be flying with them again."
Pros: "Friendliness of my Mothers assistance with her wheelchair."
Cons: "The delays were ridiculous."
Pros: "That they waited for a plane to get in and take the passengers who were already booked. Between the holidays and bad weather, it was the right thing to do."
Cons: "The two costs; one for checked luggage, one for carry-on"
Pros: "No problems"
Pros: "No wifi made the trip unbearable."
Cons: "all of it."
Cons: "Was late going and coming back"
Cons: "It was 20 min late."
Pros: "Fly delay 3 hrs. Waiting 4 pilot . they make us wait inside plain no air conditiloner. Super hot"
Cons: "No room, very uncomfortable"
Cons: "Exorbitant bag fees and crappy airplane."
Pros: "Check in process was easy and agent very accommodating."
Cons: "Already mentioned above"
Cons: "Passenger should have one carry-on for free"
Pros: "The airline niceled and dimes you to death. My luggage charges were almost as much as the airfare. I will never ever fly Frontier again. The trip sucked!"
Cons: "Pay for my hand luggage that was notting for $40.00"
Pros: "It got me to PDX. That's a good thing."
Cons: "No intertainment, you had to buy anything you wanted. NO freebies."
Pros: "Good service"
Pros: "Easy to check in. Everyone very helpful and friendly."
Cons: "No criticisms"
Cons: "not able to take the carry on into the plane and paying 40$ to check it in."
Pros: "All good."
Airlines flying from Providence to Arizona have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Providence to Arizona
Masks required on board, masks provided on flights from Providence to Arizona
Social distancing seating
Middle seats unavailable to book on flights from Providence to Arizona
Testing for antibodies, testing for symptoms for flights from Providence to Arizona
Waiving of change fees. Search flexible flights from Providence to Arizona