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There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 7h 26m.
In the past 3 days, the cheapest round-trip tickets were found on United Airlines ($363)
When flying out of Puerto Vallarta you will be using Puerto Vallarta Ordaz, often referred to as Puerto Vallarta Airport. You will be landing at Spokane, also known as Spokane Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Puerto Vallarta to Spokane.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Spokane from Puerto Vallarta is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Spokane with an airline and back to Puerto Vallarta with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Spokane from Puerto Vallarta up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "My flight from Seattle to spokane was cancelled and then reinstalled but I had no boarding pass and had to get the ticket at the main desk before catching my connection. By the time I got through the line the flight was already gone"
Pros: "Everything was smoothe from the time I got to the airport from check in to boarding. Flight was short and pilot warned us about a possible bit of rough air before we ever took off."
Cons: "Seats are getting smaller and smaller while prices are growing exponentially. These seats are even smaller than United flights, and they had next to no padding."
Cons: "Great short flight."
Pros: "Fast and very friendly staff."
Pros: "Gate attended kept us posted on what was going on when our flight was delayed. So wasn't left wondering what was going on"
Pros: "Fly Alaska for the best servicethey upgraded us to first class because of my husband's military service"
Cons: "they upgraded us to first class because of my husband's military service"
Pros: "Small airplane"
Cons: "No food"
Pros: "Everything went perfectly. Great price."
Pros: "Comfortable seats and decent legroom in Economy. Very friendly staff on flight."
Pros: "Nice crew."
Cons: "The usual horizon air standard flight."
Pros: "I like that you have purchase options however I should have more options for food."
Pros: "Crew was great"
Cons: "Boarding the plane was unorganized chaos"
Pros: "We needed to switch our two flights from different times and from having a layover to a direct flight and they were willing to do so without charging additional fees. Great customer service."
Cons: "Crew at the gate were extremely rushed and not always professional when giving directions to passengers."
Pros: "Nice and short!"
Cons: "Delay there and back"
Pros: "How friendly the team was."
Cons: "The cost of the food."
Pros: "My favorite airline by far! On time, great crew, great flight"
Pros: "This was the last leg of a 34 hour journey home from Indonesia for two of my adult children and myself. From the luggage check in counter to the flight attendants, everyone was friendly and helpful. I was a very pleasant experience. Thank you!"
Pros: "Great experience over all. From the time i booked my flight to the point i landed. Thank you. I will fly more often with alaska"
Cons: "No food was served."
Pros: "Nothing got seat by the toilet"
Cons: "Everything stressed"
Pros: "The crew is always really nice on Alaska"
Cons: "The plane was really small. There is no entertainment, but the flight was only 50 minutes so it doesn't matter."
Pros: "The crew and cleanliness was great!"
Cons: "No usb sockets to charge my phone"
Pros: "Flew First Class. Service, food, comfort, top notch. Would definitely pay for this again."
Cons: "Wireless did not work on any devices. For first class I would have expected more. No TV's on the seats is very outdated, highly recommend adopting Virgin America's technology model in the merger."
Pros: "I liked the quick check in."
Cons: "I didn't like being charged extra fees for our check in luggage. I paid an additional $100 for our round trip."
Pros: "I ENJOY MY FLY AND FLY ATTENDANTS VERY NICE THANK YOU I AM HAPPY TO HAVE THE EXPERIENCE OF A NICE FLY"
Pros: "Staff was friendly not to helpful"
Cons: "I wish staff would allow moms flying with small children to get their check at the gate items first before single traveling adults. So moms don't have small children wondering around the Tarmac while the mom trying to watch them and fight through a crowd to get car seats and bags."
Pros: "Actually wasn't feeling very well this flight but the lovely ladies of Alaska took wonderful care of me and make me feel like I was going to be OK the flight was smooth always a pleasure :)"
Cons: "Fellow passenger that would not shut up"
Pros: "Very smooth process."
Cons: "I didn't know ahead of time that I was stopping San Francisco before going to Portland"
Pros: "Easy check in, easy baggage check in"
Cons: "Plane seats were small"
Pros: "Let me tell you , I could not say enough good about these two ladies on this flight. By the time I got to Spokane they had restored my faith that , there are people who work on the airlines that are kind not grumpy! And know how to make you feel welcome. I am an auctioneer and travel doing sales , and when you only cater to your (FIRST CLASS) people as on the first leg of this flight it is pretty sad!"
Pros: "I was trapped by security and almost missed my flight, however they were very accommodating and let me on. Super Thankful!!!"
Pros: "It was great, professional, short."
Pros: "Same as above"
Cons: "Everything was great"
Cons: "There was a very vocal and loud passenger sitting next to me that the stewardess asked to be quiet but he continued to be belligerent and rude. I was glad it was a short flight."
Pros: "Same as above. It was the same airplane with the same crew."
Pros: "The plane flew!"
Cons: "I felt like I was being hawked services instead of anything being included in the flight. No longer are there any services included besides a much smaller and more uncomfortable seat and a soft drink. I was very surprised by how much time it took for the crew to try and sell the use of ipads, food, an Alaska credit card, and who knows what else. They didn't even have blankets on board. The crew was kind and professional. I feel bad that their job is essentially being sales people in the air these days. It was especially poor for a 5-hour international flight with no meal service, or food at all besides one tiny bag of pretzels and no free beer or wine. Definitely, will be using another airline in the future."
Cons: "Difficult landing - three attempts due to winds in Spokane"
Cons: "No tv players or video players on a 4 hour flight made it feel long"
Pros: "Everything was as expected. Nothing to write home about."
Pros: "Customs and Immigration in the US sucked. Insufficient number of agents to handle the demand."
Cons: "Customs and Immigration in the US sucked. Insufficient number of agents to handle the demand."
Pros: "Beautiful plane and very comfortable! Best part, leaving on time from PV!"
Pros: "This review didn't give me individual options for each of the subheadings, but assigned "Okay" to all of them - so, here's the actual breakdown: Overall, boarding, crew, comfort, food: all good. Entertainment: Poor - not that the plane had any entertainment options, but the seats did not have charging ports/outlets, which really makes using your own device a problem if the battery life drains fast or is already low."
Cons: "Entertainment: Poor - the plane did not have any entertainment options, and that is fine, but the seats did not have charging ports/outlets, which really makes using your own device a problem if the battery life drains fast or is already low."
Pros: "Everything done by Alaska"
Cons: "Wheelchair service was inadequate and wait time in San Francisco immigration was much too long."
Pros: "Great flight"
Pros: "On time"
Cons: "Lost luggage no drinks of any kind offered cramped seats"
Pros: "The sanitizing of the aircraft was beyond expectations. The personal wipes were a plus so we could clean the areas around our seats to our satisfaction. The individual snack bags are a great idea to minimize handling. The boarding rear to front should have been in place years ago and the deplaning was about normal front to rear with distancing."
Pros: "Crew was friendly and very clear about masks."
Cons: "Come on, business class is better in the train than in a plane? My foot was a box of 20 small chips, sausage and a very small candy"
Pros: "Movie selection are great"
Cons: "The earphone jack Was not working properly have to hold the earphone plug to the earphone jack the whole flight to watch movie"
Pros: "Crew was nice"
Cons: "Free food"
Pros: "The crew was nice!"
Cons: "It was a good expiriance traveling with delta!"
Cons: "Plane got delayed several times. They changed the gate 7 times. And then they lost my luggage. Not a good experience with Delta."
Pros: "The planes were actually Delta. Comfortable and spacious in economy. Amazing crew at the airport and on the plane."
Cons: "Honestly nothing to improve"
Pros: "That there were TVs on the seats to watch and it was quick boarding"
Pros: "Crew was friendly and appreciative of our business."
Cons: "Gate agents should announce the new boarding categories. I'm a seasoned traveler, yet I did not know the categories. It was more intuitive to use Zones numbers, instead of what you have now."
Pros: "All was smooth on s busy day in Puerto Vallarta. Everyone cool, supported by good crew,"
Cons: "Boarding was a little confusing with seats not being assigned ahead of time"
Pros: "Early departure"
Cons: "Absolutely nothing"
Cons: "Upgraded to comfort, I’ve never sat in a better seat. The crew was all very polite, informative and friendly. Quick and easy flight. Thank you!!"
Pros: "Great entertainment options!"
Cons: "The seats are still too small. I also wish there were hot options for food."
Pros: "Not very crowded"
Cons: "The pplane was two hours late to depart due to technical issues."
Pros: "Internet, seat."
Cons: "Tv screen, sound ."
Pros: "Nice plane, comfortable accommodations, great crew."
Cons: "There was anything I didn’t like about the flight, everything was great!"
Pros: "I had never traveled with Delta until my trip to Mexico. I was most impressed with the great service I received on my way to Mexico: from Atlanta to Guadalajara, Guadalajara to CDMX, and, at the end of my stay, from CDMX to Atlanta. I cannot say the same about the experience within Continental USA."
Cons: "I perceived a negative difference in all aspects during my flight going to Mexico, from Philadelphia to Atlanta, and coming back, from Atlanta to Philadelphia."
Pros: "Was in exit row & most sandwiches were no longer available. Poor planning since there were 15 more rows after me. Snacks& nuts were only other choices for 3 hr flight. Flight attendants couldn’t care less."
Pros: "Boarding was good even though the plane was overbooked, crew was friendly we even had a good tail wind so we got in early"
Cons: "Kid behind me kicking the seat the whole way"
Pros: "Cannot. Figure out how to use the wifi."
Pros: "Unlike the flight from DTW to PVR, the sound didn't keep cutting out on the video screen, so I was able to watch a movie this time."
Cons: "The last row is always awful. It would be nice to at least be able to recline the seat."
Pros: "The crew was very warm and friendly."
Pros: "Got in 1/2 hour early"
Pros: "They have few movies selection that was good"
Cons: "I like being in a big space faster. And clean good service I"
Pros: "Costmer service great"
Pros: "Boarded quickly and on time."
Cons: "After boarding everyone they made us wait for another plane to arrive to take passengers on our flight to Syracuse since we had many empty seats. The wait was way too long and completely unnecessary. Not only did they keep everyone on the plane for a long time but they made us very late."
Pros: "My experience with Delta was excellent. Everything from checking in, boarding, flight, and landing was simple. Everyone I came into contact with was extremely helpful and courteous."
Pros: "Great service and staff. On time both directions."
Cons: "I couldnt check in online and reserve my seats"
Pros: "Flight attendants were very helpful and gave us free headphones and adjusted our seats so we could sit together as a family. There were no delays to ATL just 48 hours after the power outage the regular scheduled flight schedule had resumed. Great Flight, Great Crew!"
Cons: "Everything was good."
Pros: "We fly lots of different airlines including Delta. They have really risen to to the top in recent years. Today's flight was great.. helpful crew, decent seats with ample legroom( I'm tall). The snacks were decent for what they were. Definitely keep flying with them!"
Cons: "Boarding was a little crazy but everything in Mexico is a little loco so it was to be expected I suppose. The ramp crew handled things well in the end"
Pros: "Flight was faster than expected, comfy seats, check in was fast and easy."
Pros: "Above feedback is for the MSP to GEG flight"
Pros: "Flight all left on time and actually arrived early. Nice to have free movies, shows, etc. Good selection of current stuff"
Cons: "Seat spacing width is too narrow. Knee room was good as we had an exit row."
Pros: "Crew worked incredible well with all the passengers that lost connection flights."
Cons: "Same thing, flight was delayed about three hours."
Cons: "We were delayed due to the air conditioning not working. So, it was a tad warm in the cabin. It would've been nice to have someone coming around with water making our delay a little more comfortable."
Pros: "On Time"
Pros: "On time"
Pros: "Staff friendly,efficient and courteous. On time. Different snacks. Prompt service. Power source each seat worked."
Cons: "Gate area for flight change filthy. LAX gates 31-38. Garbage overflow with no seating. No entertainment option on flight."
Pros: "Delta employees knew what they were doing in PV"
Cons: "Never again!"
Pros: "Very late flight. Left on time, arrived 25 minutes early! Cabin crew were friendly and cared for everybody's comfort. They distributed a lot of extra munchies. They had real almonds instead of the usual 1/3 ounce peanuts, isn't that wonderful? Lights went off early and stayed that way so that the passengers could easily sleep through the flight. Uneventful flight, and therefore enjoyable."
Cons: "I had chosen 10C in the Comfort+ section of this MD90 plane. I did get my knee bumped more than once. I still like the seat because I can stretch my legs, but people should be aware of the bumping issue; it can be rather painful, and you do not get an apology."
Pros: "We liked the personalized tv screens on the back of each chair that allowed us to watch free movies. The flight crew was very nice as well."
Cons: "We were delayed on our first leg of the flight so go into SL late but was relieved to see that our second leg was also running about 30 minutes late. Made for a very late night getting home and needing to be to work the next morning."
Pros: "No issue. Everything was good."
Cons: "Not much. Everything was good."
Pros: "Got delayed due to the computer shutdown"
Pros: "Flights were on time and we were able to get on SN earlier connecting flight in Atlanta with no extra charges"
Cons: "I didn't like having to change planes"
Pros: "Crew nice"
Cons: "The flight was delayed more than 6 hours...and they just dragged us along one hour at a time, effectively ruining our day"
Cons: "Seat confort is bad, specially for tall travelers."
Cons: "Online checking doesn’t work? And you won’t know that until you’ve wasted 20 minutes going round and round...."
Pros: "Crew were very kind. Seat space from BOG-MEX not so good"
Cons: "Food could be a little better."
Cons: "No tv"
Cons: "Nice on time"
Pros: "Everything was great"
Cons: "Everything was great. Love Aeromexico"
Pros: "Nice and quiet flight"
Cons: "Seat space everything was to crowded"
Cons: "Good flight and right on time"
Cons: "Paying for luggage even with million Miler skyteam elite card. After paying for luggage then it didn’t come out on the belt and I had to get help to find it. Aeromexico should be avoided at all costs"
Pros: "I made it to Mexico"
Cons: "Nothing bad about this flight."
Pros: "Very friendly and helpful"
Pros: "the service, everything perfect"
Cons: "Choice of music and movies limited."
Pros: "The services and attention were very good. The flight was in time."
Cons: "I do not have any negative feedback about this travel. I felt good about it"
Pros: "La tripulacion fue super amable"
Pros: "Great staff."
Cons: "Lax is horrible"
Pros: "Amazing service, clean plane, complimentary food and drink included is a great perk. Too bad other airlines don't treat you this well! My first choice for all future flights to Mexico. Gracias AeroMexico."
Pros: "New airbus. It is quiet & comfortable. Free snacks. Good selection of free movies."
Cons: "That our boarding gate was changed. I had wheelchair assistance so it was a little scary hoping that the assistant would come get me in time. It all turned out OK ."
Cons: "We sat at the gate for a long time (aside from the line of planes), we were sitting at the gate with little communication from the captain or crew. We ended up leaving an HOUR after our scheduled take off time, causing us to have to run to make our connecting flight."
Cons: "I asked staff from Aero Mexico twice whether there was going to be any food served on the flight, I was told that they did not know or didn't think there wiuld be any service. I ended up buying food I did not need. Also my husband and I were separated in the flight. Food served was so so."
Pros: "I enjoyed being able to watch a movie on the plane. Definitely makes flying a little better!"
Cons: "We flew with AeroMexico and the customer service is horrible! No one informed us that the plane was delayed and then we heard staff talk badly about us and other customers because we asked that they give us more information. They really need to train their staff again, or replace them!"
Pros: "free meal and free alcoholic beverage!"
Pros: "Best entertainment"
Cons: "Departure was late."
Pros: "I enjoyed the movies on board, entertainment great!"
Cons: "This my 3rd trip to PVR on airline. As a delta frequent flyer I have always gotten upgraded or standby list. For what ever reason on my return it seemed staff working at airport today ALL gave me false info and finally in the end when I wanted to pay for upgrade told flight sold out ! False ! 3 Empty AM Plus seats 5 Ross in front of me . So I was separated from my friends as they sat in first class. I blame the gate staff since none had a clue ! Horrible e periwnce for first time at Mexico City airport. We also left Aweomexico lounge since was dirty and went to American Express Lounge that was clean z"
Cons: "The food was pretty terrible. I'm certain the yogurt we were given was spoiled. The plane also suffered from broken flaps, which meant we went in for a "high speed landing." Not ideal. Shouldn't these things be fixed before an international flight?"
Pros: "Awesome direct flight. Crew was efficient. No crying babies."
Cons: "Didn’t wake me up to offer me a beverage or food :( I was hungry. Oh well. I ate tacos when we landed."
Pros: "On time flight, extremely efficient crew, comfortable seats, entertainment, meal, drinks."
Cons: "Boarding, paid for upgrade but was second to last zone to board, leaving me to scramble for Room for carry on. Flight crew was friendly enough except for one, she seemed put off by everyone on board, but especially me. Lol. Basically threw the tray of food on my table and on the backside, pulled tray before I was done. She hopefully was having a bad day."
Pros: "Everything was good."
Cons: "The fee on the first baggage ."
Pros: "This company still have the old fashion where the customer is number one!!, thanks the price are amazing and the ser is as well."
Pros: "the plane on the return flight was spacious and comfortable."
Cons: "our departure flight was delayed for over 1 hours and our return flight was delayed for over 2 hours. They blamed the weather for the delay on the return flight but all other flights were departing on time or with only a 30 min delay. Aeromexico flights were the only ones being delayed for long periods of time."
Cons: "I enjoyed everything!"
Pros: "Very quick response time at the airport. Web check in worked very fast on my mobile. flight was on schedule."
Cons: "No bridge, so we have to use bus upon arriving to CDMEX airport."
Pros: "Flight itself was fine"
Cons: "It took an hour to Check-in in Orlando, seems like every passenger took 15 to 20 minutes to get checked in! Slightly faster in Mexico City but still took 40 minutes. Can't understand with all this modern technology why checking in is still so slow......"
Pros: "crew was very nice"
Cons: "40 minutes delay to take off"
Cons: "Everything about the flight is good"
Pros: "Received a notification (good) from kayak that flight from Puerto Vallarta to Mexico City was changed by 2 hrs 26 minutes., Aeromexico did NOT consider connecting flight to JFK. 50 minutes with 2 TSA checks no elevator and 4 flights of steps with carry on baggage and cross the entire airport for gate 59 from transport gate for passengers with age and medical issues. Unable to reach airline prior to airport arrival. Unavailable. Finally was told by customer service that if I hadn't gotten in an earlier flight we would have missed our connection"
Cons: "Unavailability of personnel in English. Given misinformation when I finally connected to someone. This is a recurrent problem. Friends actually missed the flight one week prior with same travel itinerary"
Pros: "La amabilidad y la atencion."
Cons: "La música muy aburrida."
Pros: "Convenience Service"
Pros: "It is what it is but I'm quite happy with areomexico Betty nice plane better then one I've been on in while and great help from the airline associate at the desk after a very long day of travel and a lost passport and booking issues with booking through pricline aeromexico was very understanding and helpful - had some issues with baggage but not their fault Overall it's a good airline company and was happy with the flight"
Cons: "The service was excellent and helpful - the plane was usual but comfortable and had a modern intereor"
Pros: "Me parece buena la idea del Gogoinflight para poder ver contenido de entretenimiento en aviones sin pantalla."
Cons: "Sin embargo, la señal de WiFi se desconectaba constantemente. Durante el vuelo tuve que re-conectarme al wifi no menos de 20 veces. Así no se disfruta."
Pros: "I loved being able to watch movies and they also gave us a meal. The time on the flight flew by."
Cons: "There's was not anything I did not like"
Pros: "Great customer service. Very Clean Airplanes."
Cons: "Sat way in the back and by the time drinks came to us, they only had one type of beer. Advice: Carry more Steward was rude. No need to be rude. If you had it, tired or don't like your job then get another job or go home and sleep. Treating people like second class is no fun for anyone or companies reputation or user experience."
Cons: "they filled the plane. Every seat. Even though there has been covid-19 fears. No other company has started this"
Pros: "I was arriving only 45 minutes prior to departure time. Not able to check in my luggage. AA ticketing agent allowed me to bring my garment bag through security and to be checked in at the gate. Thank you very much!"
Cons: "Nothing really. Very satisfied customer here."
Pros: "No complaints. The staff was fantastic"
Cons: "My seat wasn’t comfortable....normally it is... not sure what happened this time around"
Cons: "The crew was outstanding and the aircraft was new and comfy"
Cons: "Old plane. No seatback entertainment available in plane."
Pros: "The crew was friendly enough and the seat size / storage was typical for standard plane tickets."
Cons: "The flight was extremely cold. Coming from Mexico to LA we didn't have jackets / blankets on us but it would have been very helpful for this flight. Deplaning at LAX was ridiculous. We stood on the tarmac outside the plane inside a glass tube for 20-25 minutes with no information waiting for a bus."
Pros: "No problem with boarding and flight crew. Seating was comfortable."
Cons: "Checked in 1 hour 45 minutes early and our checked baggage did not leave with the plane. Lost baggage representative on the OKC airport was incompetent. Repeated contact information 3 times and still had to follow up delivery with corrected address and phone number."
Pros: "Horrible !!!"
Cons: "Be on time !!!!"
Pros: "Very little to like with the airline or the flight"
Cons: "The crew was ok but missed picking up trash from several travelers near me so they had to keep their trash in hand or with the tray still down for landing! The seats were terribly uncomfortable. There were no amenities (power/wi-fi/entertainment), they ran out of food options."
Cons: "We miss our flight due to immigration paper"
Pros: "Honestly, Nothing!"
Cons: "Most terrible flying experience all around. I will never fly American airlines again."
Pros: "Even in economy, the seats were actually OK (room + comfort)"
Cons: "LATE. Fortunately because BOTH flights were late, no problems with connecting."
Cons: "Power sources Onboard entertainment"
Cons: "Better entertainment"
Cons: "Better customer service, better customer experience, no delays"
Cons: "Food options"
Pros: "There were very helpful when we really needed help."
Cons: "The overall experience. I was so disappointed from when we got delayed to asking for accomodation for my family. I will not use this airline unless I absolutely need too."
Pros: "There was one friendly crew member from PVR to ORD. The rest seemed like they did t want to be there and certainly not serve us food or drinks. The attendant from ORD to AZO was great!"
Cons: "Two hour delay to depart and an hour to wait on the tarmac for a disabled vehicle to leave the gate. Several people missed their flights."
Cons: "Again, I paid for extra legroom when I purchased seats for a British airways flight and at check in I was rerouted to an American Airlines flight. The seats were the same in the entire aircraft except for first class. I want a refund!"
Cons: "My transfer was supposed to be from JFK, but when I arrived a staff told me to take a taxi and go to LaGardia airport. Nobody apologized neither explained why I had to go there. Instead from leaving New York at 5.25 pm the flight was delayed to 8.30 pm. Horrible flight with angry employees"
Pros: "Flight attendants were helpful"
Cons: "My seatbelt was installed incorrectly."
Cons: "Horrible service, clueless flight attendants, very unprofessional crew."
Cons: "Airplane did not have plugs for phones nor head recliners"
Cons: "Due to a medical issue I needed to change my flight. American would not work with me and charged $500 for new tickets. They would not even refund the upgrades I paid for. 100% sure they were able to resell the seats on the original flight. On top of that had to pay a $100 heavy baggage fee for a pound over weight. Will never fly American Airlines again."
Pros: "Staff were nice enough."
Cons: "We gate checked our stroller and carseat intending to pick them up at the gate when we land. This is something we do every flight we take with no issue, but despite the gate agent confirming that the items would meet us on the jetway, when we landed, we were informed that we would need to pick them up in baggage claim. This meant that instead of having our infant sleeping in his car seat as we spent an hour + going through customs, we had to carry a crying baby around the entire time. In addition to the fact that we asked the gate agent told us the wrong thing, instead of being handled with care, the stroller and car seat were sent down the baggage claim carousel with all of the other bags, getting banged up. This was incredibly frustrating and a terrible customer service experience."
Cons: "We boarded a bit late. No big deal. Once on, however, they made us deboard because they forgot to do a security check. Oops. Flight attendants made the experience much better -- funny, enthusiastic, hard-working."
Cons: "The lack of entertainment, and the excruciatingly long boarding process."
Cons: "My wife needed a wheelchair at arrival at ORD. Although 5 people needed wheelchairs only 2 were available! Then no one from Prospect was there to push them. We were at the farthest International Airport gate M20. After 10 minutes one "pusher" arrived and moved my wife to the bottom of the ramp, approximately 100 feet and left her sitting in the corridor unattended. Although I had 2 Rolla boards I had to push her the full distance to Immigration and Customs. Our bags were sitting on a stationary baggage conveyor, the last from our American Airline flight. It wasn't until we're were ready to leave Customs that 4 people from "Prospect" asked if they could help, saying that they were SORRY!! They had just been standing around. A year ago I had the exact same thing happen to me from gate M1 and my wife had to push me the full distance. BTW, I 'm 71 and my wife is 68."
Cons: "There was only a shared screen. And the AA Entertainment app didn't work"
Pros: "The crew was friendly and informative. They were very helpful. The"
Cons: "The seats were uncomfortable. They were hard and so narrow I had to sit crooked in the seat to keep from getting banged into by the service carts and every person going by to the bathrooms. I'm not tiny, but I'm not huge either, it was just overcrowded. It was also very hot in the airplane the entire way from Phoenix to Spokane. My husband, who is always cold, was even hot."
Cons: "Food could have been better. Plane was 1/2 full. WiFi was not giving all the movies. Only 6 or 7 to choose from."
Cons: "48 hours to get to Philadelphia from Madrid. First flight was cancelled due to plane mechanical problems. Then flight diverted due to bad weather. Horrible flight."
Pros: "Efficient boarding, comfortable and decent amount of leg room, good in-flight entertainment options and regular refreshments."
Cons: "We departed later than we were due to (possibly not American Airlines' fault) I wouldn't rate the food particularly highly but for plane food it is what you would expect!"
Pros: "The boarding process was quick and efficient."
Cons: "This plane did not feature TV at your seat. Only the overhead TV"
Cons: "Taking a bus to the Tom Bradley terminal"
Cons: "I get the pleasure of paying to check a bag! On top of it they lost my bag for two hours. What am I paying for again? At least it wasn’t gone for good..."
Pros: "Everything was great!"
Pros: "I like the food."
Cons: "Japanese shows without eng subs."
Pros: "Staff was polite and friendly. It was a great experience!"
Pros: "Was quick once we figured out what airline to check into."
Cons: "We arrived at the Finnair desk to find no one. Wasn't told to go to a American Airlines desk until standing in line for awhile. Could've miss s our flight due to this miscommunication. Also, could not check in online through Finnair, nor American. The whole process was very confusing."
Cons: "Plane size"
Pros: "Airport expansion"
Cons: "Due to construction traffic is a problem but still manageable"
Cons: "I was upset with overall customer service"
Pros: "Had window seat. Seat to close tho bulkhead wall. Shoulder literally resting on the side of wall the whole flight."
Cons: "See above."
Pros: "left early and arrived early. cabin staff was friendly"
Cons: "No in flight entertainment and no electric outlet on the flight. Very basic airline."
Pros: "Great flight with a super crew!"
Pros: "The most memorable part of our trip was a completely rude flight attendant! She asked my friend a question while she had her headphones on and when my friend said "excuse me", the flight attendant repeated herself in an extraordinarily snotty condescending manner that was completely uncalled for!"
Cons: "The delay, the landing and that you don't have at least one free documented baggage, that feels like a scam."
Cons: "Super small and crowded flight, no safe distance whatsoever. A particular older flight attendant was cranky."
Cons: "Way too crowded on the plane"
Pros: "Check-in was outstanding."
Pros: "Crew was helpful and nice"
Cons: "More movie options"
Cons: "Flight was delayed. Didn't make connecting flight in Houston. Had to stay overnight in Houston."
Cons: "Seats in business class should have leg rest"
Pros: "Leg room was good in economy plus but no entertainment. Flight ran on time though."
Cons: "WiFi was broken and only refreshments offered! No meals for purchase only snack boxes that were horrible."
Pros: "There was no in-flight entertainment. I like when the planes have the TV's so you can watch."
Pros: "Arrived earlier than expected."
Cons: "Waited an hour for the gate to be vacate by another plane."
Pros: "Flight attendants were exceptionally great! Gave out free drinks and snacks for no reason."
Cons: "Flight was delayed and no one could tell us why or for how long we would be delayed (not even on the kiosk) ... turns out it was delayed for 3 hours ... didn’t get a phone update until 1/2 hour before boarding. people were very rude about it. Turns out the plane had issues, so they had to send another one ..."
Cons: "I was very cold!"
Pros: "Great employees!"
Cons: "United does not recognize Global Entry as Pre Check?????? Really????? Why not???? You go through more screening for Global Entry. Use your head... America Airlines does.."
Pros: "On time departure and arrival. Crew was pleasant."
Cons: "They wouldn't give me a seat until I arrived at the gate, even though I checked in the day before. All entertainment, you had to pay for, even regular cable channels, which every other airline I've been on gives you for free. Food was fine - they were out of a lot of the options. Free snack was worse than other airlines I've been on recently. No other amenities such as chargers at the seat."
Pros: "kept on delaying and didn't take off until almost 3 hrs later"
Pros: "The crew was excellent"
Cons: "IF A PASSENGER CANT FIT IN ONE SEAT MAKE THEM BUY A SECOND. I SPENT 2 HOURS WITH SHREK SITTING ON TOP OF ME"
Pros: "Very nice crew who were attentive and friendly."
Cons: "Waiting 5 hours for this flight, after a very long overseas flight just about did me in. Wish they had more than one or two flights a day from Denver to Spokane."
Cons: "No free tv on flight . Narrowest plane I've ever sat on"
Pros: "Pilot landed well in crappy weather and I didn't die."
Cons: "Flight attendant was really nasty to myself and other customers. Indiscrimately rude to me, a friendly old man, and the family I was sitting next too. Felt like I was being treated like cattle."
Pros: "Service was fine."
Cons: "I find most United flights are late."
Cons: "It was a 5 hour flight with no food or entertainment. Who does that?"
Pros: "They got me there"
Cons: "There were 20-30 empty seats in economy+ they wouldn't let anyone move into them wife and I sat apart with all their bad press how bout a little good will!?"
Cons: "all those empty seats (20-30) enco plus Still they WON'T upgrade anyone How about some good will and positive press for a change ! They wanted $69 each extra to sit with husband ."
Pros: "Flights were OK"
Cons: "Due to the more than two hours held up in customs and immigration I missed my connection to Redding. Plus it took me half an hour to get to the domestic gate. So you booked me on flights where I needed a minimum of 3 hours between flights and you only allowed me two. I spent a freezing night at the gate blasted by a/c and vitriolic CNN in extreme discomfort waiting for my early morning flight. (Security ziplocked my bag and I was unable to access a sweater). Nightmare!"
Pros: "Our departure was delayed by a pump problem of some kind. Then the pilot aborted a takeoff because of another error. Needless to say, we were a bit nervous."
Cons: "I purchased my tickets 3 months in advance, when I get ready to start boarding, they tell me and my wife that the plane is full and we didn't get seats together."
Pros: "The flight was quick and painless"
Cons: "Yeah, it was a bit frustrating trying to rush and hustle from gate to gate with how many times they changed the location!!"
Pros: "Very comfortable and professional crew"
Cons: "Customs was s l o w but overt all great"
Pros: "Delays seem to be frequent with united and the staff is always in a bad mood. Will not fly again with them, I flew one leg on a different airline so I wouldn't miss my international connection as they wanted to delay 6 hours!!!"
Cons: "Didn't happen"
Pros: "Quick boarding and unboarding. Great flight attendants"
Cons: "Snack mix could be much better quality and the quantity of new/current movies was slim"
Pros: "No problem at all"
Pros: "Large bottle of premium wine was nice"
Cons: "No hot food."
Pros: "It was Great Thank you"
Pros: "There was nothing good to like about this leg of my trip."
Cons: "I paid for first class and It was the worst flight I have ever been on, sat in the plane at the gate for over an hour with a huge women that was brought up to1st class from economy, she smelled, she was a lush. There was a child that did not quit crying the entire flight, I could not get off the plane fast enough, there was nothing1st class about the flight, we needed fuel after we boarded, then it was a cargo issue,and then it was airport, we should not have been on the plane until the plane was ready for flight.very poor planning you should be embarrassed about the flight."
Pros: "They were an hour delayed leaving Puerto Vallarta. Then I got to SF and they lost my back. I almost missed my connection to SD and had sprint across the airport just to make my flight. Guess we'll sreally what happens when I get my bag.."
Pros: "Newer plane. In flight entertainment via your phone or tablet"
Cons: "Final boarding call was the earliest I've ever experienced. 30 minutes before takeoff"
Pros: "I liked that going from Puerto Vallarta to LAX was non stop; free chex style mix and drinks"
Cons: "The boarding was so disorganized; boarding another plane within 15 minutes at gate next to ours; had to sit on floor to rest; going on bus out to plane would have been better if there was a way to make it single file, and not close to another boarding plane. Boarding groups make it disorganized--perhaps it would make more sense to board from back, but I am guessing it is done by boarding group for those who insist on taking large bags onboard to avoid the fee. By the way, tax on the $25.00 per bag charge????"
Pros: "Everything when they pretty much as planned. Plane was on time, the crew was courteous"
Cons: "Flying is just the low of a trip to Mexico. Seating is cramped. Security lines were long. When we finally got to the gate for our connecting flight to Mpls. There was no plane it was delayed about half an hour. No biggie just the way it is traveling during the winter holiday season"
Pros: "Boarding was OK, but only because we happened to be first in Group 2. Airlines STILL haven't figured out how to board reasonably efficiently. Having to fight your way to the back is NOT reasonably efficient. Alaska boards from the back row towards the front which is much more reasonable."
Cons: "The seats are set too close together. I am not tall, but I had only about 1.5 inches of knee room. The armrests are uncomfortable. The seats lack padding. Many screens didn't work. The controls for the screens are placed exactly where one's elbow rests, so you are guaranteed to change channels inadvertently. The seats, because they are so close to each other, don't recline much. All in all, it was an uncomfortable flight."
Pros: "The crew was attentive."
Cons: "Tight seating and having to pay for a movie on a short flight."
Pros: "Flight arrived about 20 min early. Crew kept us updated on turbulence. Crew followed up for additional drinks/refills."
Cons: "Audio jack not working, so couldn't enjoy in-flight entertainment."
Pros: "Pretty typical domestic flight. The crew on this flight definitely seemed tired and "over it". The one attendant stood blankly, staring off to the back of the plane robotically going through the safety. Far cry from the staff on my previous 10+ hour flight from Munich."
Cons: "No free entertainment whatsoever, and even though the screen reads that flights under 2 hours are $5.99, and our flight was a few minutes under 2 hours, the price was still the regular $7.99. Not worth it."
Cons: "It was so cold on this flight. Like ice cold. It wasn't just me, I traveled with 3 other people who were spread out on the plane and all of them noted the sub zero temperatures."
Cons: "No complementary entertainment"
Pros: "Everything went smoothly, and that's really all that matters. The crew was great."
Cons: "Don't know why we have to pay for entertainment. It used to be free."
Cons: "It's too bland and they charge you for your luggage. The ticket wasn't cheap to begin with."
Pros: "Crew was friendly & got us a late seat assignment together"
Cons: "Lack of meal on a 4 hour flight"
Cons: "The worst experience ever paid $466 each for our flight. Our seats were changed for whatever reason to the last row, we sat in back of plane it was very uncomfortable and we could not relax. Out of airlines control was a sick screaming toddler for 2 hrs of this flight in front of us."