Flight from Portland to Spokane was delayed 1 hour. Which is nonsense... Overall ok. I only had carry on bags.
The ease of getting my boarding pass online and not having to actually go through the check in process when arriving at the airport was the best. I felt the air circulation on the aircraft was not very good and it made for an uncomfortable flight while being masked was the worst. I was glad it was a short flight.
Pros: "I like the new regional jets. Super good experience overall."
Cons: "Limited options of entertainment for a 10.5 hour flight. I was happy that I downloaded a lot of content on my devices before my trip. Everything on the flight had a purchase option but got rather spendy to get headphones, entertainment, additional food & drink."
Pros: "I got on the plane efficiently."
Cons: "Crew would not allow rows of two to split and fill empty rows. I am not sure why, but that was really a crappy way to treat over-crowded passengers, also known as customers."
Pros: "Only one lady on the crew was working so hard and very nice. She was doing everything the other lady who was a bit younger did nothing but walk up and down the isle. If it was up to the younger lady the people who have suffered."
Cons: "Plane is old and noisy, the first class was something from the 90’s I have flow premium economy on other airlines which was better."
Pros: "Good crew"
Cons: "Late boarding, narrow seats"
Pros: "Flight was ok."
Cons: "They took away our seats and then gave us new ones but we were separated. My son is 2 and I was t able to sit with him and my wife."
Cons: "I was in 1st class and they ran out of breakfast options."
Cons: "Crying baby and turbulence. Nothing in anyone’s control."
Pros: "I was so impressed with the genuine kindness and caring of the crew."
Pros: "Employees were pleasant, not overcrowded. Plenty of leg room"
Cons: "We were skipped for snacks and I waited for a drink of anything! No entertainment of any kind!"
Pros: "Crew great. Flight on time."
Pros: "Appreciated the complimentary beer/wine"
Cons: "Scrunched seats"
Cons: "That there wasn’t anyone to meet us at the gate and we had to wait on the plane."
Pros: "Everything was smoothe from the time I got to the airport from check in to boarding. Flight was short and pilot warned us about a possible bit of rough air before we ever took off."
Cons: "Seats are getting smaller and smaller while prices are growing exponentially. These seats are even smaller than United flights, and they had next to no padding."
Cons: "Entertainment system 40H not operational. This is not the first time. Overall the plane seemed a little run-down and in need of maintenance. Crew had a “couldn’t care less” attitude about passengers, very unusual in TK flights."
Pros: "Friendly, punctual"
Cons: "Small seats"
Pros: "Crew was helpful and kind. Would fly it again."
Cons: "Plane small and crowded. Food is a little pricey and they need to offer more than just 2 cookies."
Pros: "The crew is kind and I appreciated their service while flying"
Cons: "For my first time flying with them, you would hope that your luggage makes it to your final destination. Since it didn’t, many plans in Hancock had to be rearranged and my ride has to rearrange her schedule. Not to mention, I had to rearrange my schedule again just to pick it up at the airport the next day."
Cons: "Our luggage was lost upon our return trip. While helpful, they didn't automatically offer a customer service gesture discount without request. This was mentioned upon disembarking from the jet. However, the claim attendant did not mention it at customer service to my wife. I had to go and mention what was stated by the flight attendant. While waiting again in line, I observed that the customer service person did not mention it to the two families in front of me."
Pros: "Got me home."
Cons: "Weather and pilot delays kept us in Seattle about an hour and a half longer than we were supposed to be. 1120pm flight actually left at 1am. Tried to find an earlier flight once we knew it was delayed the first time. No other options and then it delayed again. Part of travel I suppose and the crew was nice, just was ready to be home."
Pros: "Quick flight and the staff were awesome."
Cons: "Not your fault. I didn't realize I needed to pick up my carryon bag from the rack and couldn't go back to get it. Had to wait at baggage. My fault. First time on a small flight"
Pros: "Friendly staff with sense of humor. Beverage service even on a very short flight."
Cons: "wished the seats leaned back a bit more, especially on a red eye"
Pros: "Boarding and expected part of the flight were fine."
Cons: "Because if weather, were were placed into a holding pattern, then rerouted to Ontario, where we were refueled and then flown back to San Diego. Very little information was passed along. The crew began to get short and frustrated with the passengers."
Cons: "Cheez-its. What happened to better snacks than this?"
Pros: "Staff was nice."
Cons: "We were awakened at 130am for breakfast!!!!!! Who eats in the middle of their sleep."
Pros: "Complimentary wine Entertaining crew Quick & free gate check baggage clean & well air conditioned plane"
Cons: "Flying on an old tiny jet"
Pros: "Relaxing environment"
Cons: "Occasional wafts of restroom smell"
Pros: "Great crew and flight; really made the red eye a pleasant experience. Well done, all!"
Pros: "Nice short flight with no turbulence, comfortable temperature made it easy to sleep."
Pros: "The check-in was easy."
Cons: "Flight was delayed from GEG -> PDX Before departure, the pilot announced that the flight would be "very bumpy" and so they weren't going to have drink service at all and the flight attendants would stay seated for the duration of the flight. This made me very nervous for the whole flight. However, it was hardly bumpy at all. I arrived tired from getting all worked up over nothing. On the way back to Spokane, the pilot announced before departure that the takeoff and landing would be bumpy, but once we got up to altitude it would be smooth. The reality was totally the opposite. During takeoff it was quite smooth, but then there was so much turbulence at cruising altitude that the pilot came on to say they were cancelling the beverage service halfway through for safety reasons. And then it smoothed out before landing. I thought it was a bad experience on both counts. Why even bother making a prediction about flight conditions if they are so changeable? It only sets people's expectations and then they are disappointed or unsettled."
Pros: "How friendly and amazing the staff is"
Cons: "Nothing to complain about"
Pros: "On time, friendly staff, clean aircraft, good boarding process with back rows boarding first."
Pros: "Everything went exactly on schedule, all good."
Cons: "Captain said they were expecting heavy turbulence, no service that flight. It was actually one of the more smooth flights I've taken in the last 20 years. I guess it's hard to know exactly what to expect weather wise."
Pros: "People were nice and made good time on the trip"
Cons: "Wifi was terrible, could not even do basic email work on both my flights to and from Portland. Waste of money and very disappointing. Did not have this issue with Jetblue on my last trip. -sm"
Pros: "booked flight accidentally at pm hours instead of am hours and alaska airlines fixed it friendly and for free and im happy of online service and availability"
Cons: "it was all good"
Pros: "a few minutes early...great job, great crew considering the morning following a snow storm"
Cons: "nothing... i even sat next to a very nice old lady excited about making it in the flight"
Pros: "Crew was great under bad circumstances...they held their heads up."
Cons: "The crew miscounted the passengers on 3 occasions forcing them to come row by row to confirm our last names twice. This delay caused us to almost miss our window to get to Seattle (which was already delayed by almost 2 hours). Luckily we had a 3 1/2 hour layover or we would have missed our only connection. There was also a communication breakdown between our crew and Seattle, almost causing us to deplane...luckily avoided at the last minute when Seattle changed their minds...ugh. NOT A GOOD EXPERIENCE AT ALL."
Pros: "An employee named Angel at Boise airport was exceptional. He was helpful and light hearted and had a good sense of humor."
Pros: "We needed to switch our two flights from different times and from having a layover to a direct flight and they were willing to do so without charging additional fees. Great customer service."
Pros: "Everything went smoothly. Boarding team were very pleasant and crew as well. Flight was smooth and FAST, we arrived 15 minutes ahead of time. (Portland airport was very easy to maneuver through and staff was helpful too!"
Pros: "I liked that I got to use my status on American for this flight."
Cons: "The seat cushion for neck support was not adjustable - the American Airline flights have this functionality to support your neck while you sleep."
Pros: "I don't like to fly but this was the best flight ever!"
Pros: "Loved the spacing on the flight, flight attendants were nice and friendly, the captain talked frequently making us aware of areas we were flying over. Wi-Fi was available. The airport was very nice and pretty"
Cons: "We had to walk outside to the plain and it was raining I imagine it would not have been too bad had it not been for the rain."
Pros: "Easy check in, easy baggage check in"
Cons: "Plane seats were small"
Pros: "Crew was super amazing and friendly! Very good service also!"
Cons: "No seat back entertainment.."
Pros: "Boarding process need to be improved. Seat assignment is horrible"
Cons: "It was fabulous as always! Thank you. I love Delta!"
Cons: "Crew was unfriendly and flight was 2hrs delayed"
Pros: "Free movies and drinks"
Cons: "Seats are uncomfortable as hell"
Pros: "Flight was comfortable and smooth all the way"
Cons: "Tastier food options"
Cons: "13 hour delay"
Cons: "We weren't alerted there was a chance of delays. Over two hours late."
Pros: "The crew were nice."
Cons: "We could have used more legroom between the seats."
Pros: "Great seat easy flight. The food always seem to be the same. I wish they would change it up every once in a while. I've been on this flight 14 times this year and its always exactly the same.."
Cons: "The gate was under construction in Seattle, and it was impossible to hear the gate agents."
Pros: "Crew was very friendly and efficient. Flight was pretty smooth."
Cons: "On time departure would have been nice. 2.5 hours late."
Pros: "The crew was nice!"
Cons: "It was a good expiriance traveling with delta!"
Pros: "Use my built up miles for the SEA-ANC leg of our trip, as to physically price it out as one ticket usually increases the fare by 300-600 u$d depending upon time of year. As it was the tail end of an already long journey (OKA-ICN/ICN-SEA), booked the First Class Cabin. Every mile was worth it."
Pros: "Never made the connecting flight."
Pros: "The crew really kept us updated on the many delays."
Cons: "There were SO many delays and they kept changing. At one point we got on and off the plane."
Cons: "We paid for comfort plus but the seats were no different than main cabin. Comfort plus experience on other legs was much better."
Pros: "It was a nice flight. No troubles"
Pros: "Early departure"
Cons: "Absolutely nothing"
Cons: "Upgraded to comfort, I’ve never sat in a better seat. The crew was all very polite, informative and friendly. Quick and easy flight. Thank you!!"
Pros: "Awesome prompt and courteous service."
Pros: "Super friendly staf, big enough seat, good enough food, enough room for luggage."
Cons: "Seat was smaller than EVA and food not quite as good."
Pros: "Entertainment, food, comfort"
Cons: "Slow boarding/alighting, entertainment system was too sluggish"
Pros: "Boarding was quick"
Cons: "No entertainment, plane was small"
Cons: "The pplane was two hours late to depart due to technical issues."
Cons: "Missed connecting flight because the first flight was delayed by 2.5 hours. I didn’t get the comfort seat I paid for because of this and was not given a refund for it."
Cons: "Food, cramped seating."
Pros: "Great flight attendants and crew, 30 min early!!"
Cons: "Crew did not offer me/ another passenger the complimentary drink/ snack. And made a face when I asked for a drink later."
Cons: "13hr delay！！！！！！！！！！"
Pros: "absolutely nothing"
Cons: "The crew! So slow! Not helpful with your questions/request and the attitude! What on earth! Awful customer service!"
Pros: "Nice plane, comfortable accommodations, great crew."
Cons: "There was anything I didn’t like about the flight, everything was great!"
Cons: "Was late almost for an hoir."
Pros: "Amenities, service, and punctuation of flight"
Pros: "Over an hour late wth!!!"
Pros: "Best Delta flight so far."
Pros: "Boarding was easy"
Cons: "Seats, the whole flight experience"
Cons: "The wifi wasn't strong enough to download the app to watch movies on the plane."
Pros: "The EXIT seat with nothing in front of me."
Cons: "The non-ability to pre book seating. Assignment not available until arriving at departure gate. No entertainment."
Cons: "Seat, did not get upgraded"
Pros: "Great service, very comfortable."
Cons: "The tsa is worthless"
Cons: "The air conditioning was broken so it was sweltering the whole time. Staff didn't even mention it or apologize. No leg room. Bags took longer than 20 minutes to arrive but we didn't make a fuss since we were just glad to be finished with Delta. I'll never fly Delta again even if it costs me more."
Pros: "Getting to China, albeit two days late."
Cons: "The fact that the lack of knowledge regarding international travel visas by the counter staff and supervisor meant that two days of the vacation were lost. Upon arrival in China the 144 hour travel visa was granted with no problem within minutes, but the U.S. staff was completely befuddled by the possibility. The interrogation was completely stressful and resulted in a reschedule of the original flight and during the second attempt at flying even an email from the U.S. consulate with a link to the Shanghai/Chinese government immigration site was deemed "not official enough". i will be expecting proper compensation. I was once given an $850 travel voucher for voluntarily giving up my seat, and was flown first class to Hawaii, given 4 star accomodation and then flown first class on to China within 48 hours. This was an involuntary bump from our chosen flight time, all because of a lack of knowledge about current visa regulations and international law on the part of the check in staff. We have been loyal Delta users for over 15 years, and this was the biggest blunder ever. Also humiliating and extremely frustrating, stressful and a big problem with fulfilling our travel plans between son and father."
Cons: "Even though all the seats weren't sold out I couldn't upgrade my seat afterwards"
Pros: "I fly Delta Airlines 2x a year and if I had to go on this flight experience alone I would never fly with them again. This particular flight attendant. Brunette who wore all red~ like she had a personal conflict with us from the moment we walked on the plane. We were sitting in the back and could hear the things that she was saying about my grandson and myself. She was rude, snotty, had a sassy mouth. I was COMPLETELY APPALLED as to the way we were treated by her. It was a long flight to have someone you felt was bullying you the whole flight to the moment we were exiting the plane. Karma will come back to her one day..."
Cons: "I fly Delta Airlines 2x a year and if I had to go on this flight experience alone I would never fly with them again. This particular flight attendant. Brunette who wore all red~ like she had a personal conflict with us from the moment we walked on the plane. We were sitting in the back and could hear the things that she was saying about my grandson and myself. She was rude, snotty, had a sassy mouth. I was COMPLETELY APPALLED as to the way we were treated by her. It was a long flight to have someone you felt was bullying you the whole flight to the moment we were exiting the plane. Karma will come back to her one day..."
Pros: "I liked the new plane! It seemed like there was just a bit more room. Compared to my flight going out with American, Delta is a much nicer experience."
Seats were comfortable. Crew helped an I’ll passenger in the nicest way.
Boarding the plane was not organized, that could have been better. Staff was friendly on the flight.
American is always excellent! I never have problems and everyone is nice
The cabin crew service was better for this flight than a recent San Francisco to Chicago leg of the trip. The food service also was better. Unfortunately there were flight disruptions at the layover point in both my "there" and "back" legs of my trip (San Francisco to Boston).
Disappointed in the toilet area both flights- filthy and urine on floor everywhere both flights Boarding and texts communications excellent
Cons: "We didn’t even have a pilot, had to call and find one because our pilot that was scheduled “forgot to call in sick”. We were already delayed by 4 hrs so this made it delayed by an hour more!"
Cons: "No beverages available to even purchase ! Ridiculous!"
Pros: "The crew was awesome and boarding was quick"
Pros: "Crew was very accommodating but all three of us passengers were very close together, Thank goodness we were all considerate of the other."
Cons: ", Thank goodness we were all considerate of the other.Just need a little more elbow room for a comfortable flight."
Cons: "Never made it to this flight, because my previous flight was cancelled"
Cons: "On time departure"
Cons: "Delay of 1 h at Philadelphia to Syracuse !!"
Cons: "INTERNET is difficult to figure out in these AA flights"
Pros: "We finally got here."
Cons: "Communication about the delay , which gate we were leaving from, having an entertainment system that worked (they said I could use my device with the app downloaded, but it did not work, I kept getting an error)."
Pros: "Not much crew stayed in back almost the whole 6 1/2 hr flight and seemed not to friendly"
Cons: "It would have been better if they had departed when they said they were going to after a delay. Flight was delayed first 1 hr then two more hours. The airline finally posted that it would depart a 4 PM and we didn't even start boarding until 5PM. Then they tried to rush us on so that everyone was standing on the HOT jetway for 10 min waiting to get on the plane. Plane didn't take off til 5:35 PM. Over all on this trip I had three flights that were delayed. I'll think twice before taking American Air again."
Pros: "Arrived early with great service which is most important when flying."
Cons: "Entertainment was not on par with competitors like Delta, especially on a long flight. Movies depended on downloading the gogo app before you boarded which most were not aware of until we were airborne."
Cons: "It ridiculous how small the seats and aisles are. It not fun flying any more"
Pros: "Flight attendants were helpful"
Cons: "My seatbelt was installed incorrectly."
Cons: "Entertainment is becoming too complicated for us old heads. Food, I still resent having to pay for something that is ed to be included in my fare."
Pros: "Quick flight. Took longer boarding than air time!"
Pros: "Must wider seats on this aircraft"
Cons: "Inflight monitor broken"
Cons: "I'm 6ft2in not enough leg room"
Pros: "Friendly staff and helpful"
Cons: "Did not fly out of Ontario, I was being led to fly out of LAX since there was a delay. Ended up flying out of John Wayne Airport."
Cons: "headphone jack defective but more importantly the SFO arrival gate not available for over 45 minutes...."
Pros: "very nice crew"
Cons: "small jetcraft"
Pros: "The flight was on time. It was smooth and we had absolutely no problems"
Pros: "I like the in-flight attendants as they are courteous even though it was late night flight. I cannot complain at all."
Cons: "Gate agent refused to try to put my 9-year-old son to sit next to me. She said "It's full flight" right out of the bat. Well, even if that's the fact of the matter, at least, be kind in responding to customer's inquiry. My son was seated across the isle, same row, but in reality the row was not even straight. And as a little boy, he cannot sleep straight and he has to lean to a stranger's shoulder? Thankfully I got a nice gent who should have sat next to him who were so kind to exchange seat with me. It's all in the attitude.... hopefully my attitude is not as bad :-) But maybe the gate agent was so tired for it was the last flight from ONT, at 1 AM. Bless her heart! Thank you though for your help to get the plane leave on time.!"
Pros: "We arrived safely."
Cons: "I don’t like having to pay for luggage or upgraded seats, WiFi. All money makers. Wish every airline could be like southwest."
Pros: "Everything good. Flight on time, crew was pleasant!"
Cons: "All good!"
Pros: "The staff at Ontario International was very helpful."
Cons: "No real complaint of the flight or staff. Next time I will upgrade my seating."
Pros: "The crew was friendly and informative. They were very helpful. The"
Cons: "The seats were uncomfortable. They were hard and so narrow I had to sit crooked in the seat to keep from getting banged into by the service carts and every person going by to the bathrooms. I'm not tiny, but I'm not huge either, it was just overcrowded. It was also very hot in the airplane the entire way from Phoenix to Spokane. My husband, who is always cold, was even hot."
Cons: "No message to call with passengers with kids to board first or any military personnel boarding first."
Pros: "Everyone was courteous and professional"
Cons: "Food could have been better. Plane was 1/2 full. WiFi was not giving all the movies. Only 6 or 7 to choose from."
Cons: "Everything was great"
Pros: "Nice and clean and seats were comfy"
Cons: "No outlet to charge devices"
Pros: "Plenty space due to flight not completely booked ."
Cons: "No personal choice in entertainment."
Pros: "The flight crew was excellent!"
Cons: "Seating extremely tight"
Cons: "The plane never cooled off for the entire flight"
Pros: "Everything was great to me"
Cons: "The flight was packed"
Pros: "left early and arrived early. cabin staff was friendly"
Cons: "3 hour delay...and no voucher for the delay"
Pros: "The seats were very comfortable"
Cons: "Just wish the bag checked staff would've been more polite"
Pros: "Entertainment only"
Cons: "Cancelled flight and inconvenience was miserable. Unacceptable service from American Airlines, and consistent with others have experienced as well. Will not travel with AA again."
On time. Good seat… good price
Cons: "Delayed for 4 hours. No honest apology"
Pros: "Exceptional crew, easy boarding and flight"
Cons: "Everything was great"
Pros: "The passengers were spaced out, so we could actually social distance."
Cons: "Not all passengers wore masks. During a contagious pandemic. What the actual hell? Also, the tray tables are too small to use for anything, and we didn’t even get a free drink. Water and soda are so cheap, it’s absurd. I’d never take Allegiant again if they weren’t basically the only airline operating out of my town’s small airport."
Cons: "We had a 40-minute mechanical delay."
Cons: "I had problems with baggage and Allegiant staff at the airport were very unhelpful."
Cons: "The padding on these seats."
Pros: "Short flight but not comfortable and no entertainment"
Cons: "Most flights to Vegas are cheap so not sure why this one was so expensive"
Pros: "Direct flight was very nice. Took off on time and arrived slightly early. Flight crew was friendly and efficient."
Cons: "Baggage check not staffed until 2 hrs before flight and then it's a 20-30 minute wait to check a bag. Seats were uncomfortable, but tolerable for 2 hrs."
Pros: "Flight attendants were very kind, attentive and caring. There was a special needs girl in the same row as me that was by herself and they were always making sure she was okay and comfortable as well as the rest of the plane."
Pros: "Crew was friendly and helpful"
Cons: "Offer at least water at no charge."
Cons: "After 2 hour delay we had to beg for a water and the stewardess brought a tiny cup. Made for a very long night."
Cons: "There was no way for us to add another bag after our seat placement. No one answered the phone for Alligent and the website didn’t work. It costs $20 extra to do this at the airport. Even though it was not our fault that there was no one answering phone calls (and no way to leave a message)"
Pros: "was not able to go,"
Cons: "information in the reservation part of this app could have been better, my layover was 22 hours long. the 1st time i looked at this flight it was 30 mins long."
Pros: "Very efficient. Arrived early."
Cons: "Seating very tight."
Pros: "All wa great"
Cons: "Runs late but no updated to arrival board, the attendant was rude when asked what time they thought the plane might be leaving."
Pros: "the staff was nice."
Cons: "the soda can was 2$ and for a rum and coke 20$, the plane was uncomfortable"
Pros: "The staff were friendly and helpful and boarded us in an orderly manner."
Cons: "Staff are part time employees and do not arrive to check in counter until 1.5 hours before flight. When flying out of this airport you do not need to arrive 2 hours early."
Cons: "I bought a flight that I had to end up cancelling - when I called to cancel - within the 24 hour period, they would not let me cancel despite text on my confirmation saying that there would be a free cancellation within the 24 hours. Extremely annoyed that there was a blatant miscommunication. I did not end up going on the flight but was unable to get a refund which seems ridiculous given that there was text on the website explicitly saying this was their policy."
Pros: "Direct flight in less than 3 hours"
Pros: "Non-stop flight at a reasonable price"
Cons: "Food choices are very limited"
Pros: "Arrived on time after boarding was delayed. Great price/ you get what you pay for."
Cons: "No diaper changing station in any of the 3 bathrooms.flight attendants could have been friendlier"
Pros: "Great flight. Great staff."
Pros: "Affordable and fast"
Cons: "Big guy sitting next to me took up 2 seats!!"
Pros: "I chose this flight knowing it was gonna be a little cramped and no snacks. But I loved the price, so I booked it. The unexpected bonus was the crew. They were down to earth and funny."
Cons: "Cut my already short trip even shorter. I used this airline twice now, and both times I was delayed."
Pros: "The service is not extravagant but completely adequate. Also, it is very consistent every time I fly them."
Cons: "Nothing at all."
Pros: "The staff is always helpful and flights are comfortable."
Cons: "Sent email out asking for volunteers to reschedule her flight. Got on the plane our seats were not the same as selected. And we paid more to select our seats. Friend of ours seat was switched also and instead of him sitting next to his wife he sat next to a person who did not have an assigned seat he was extremely large and he was hanging off The seat into the aisle I noticed an empty seat and had to ask the stewardess if he could switch seats instead of the stewardess offering on her own. The flight out was delayed approximately one hour various mechanics coming on and off plane until finally we were able to leave."
Pros: "We got the brand new AB 320 on both flights! Nice plane!"
Cons: "Lightning delayed boarding and departure for hours. Not Allegiant's fault but it happened."
Pros: "Very cheap ticket Non stop flight to HTS with excellent service. Eat before the flight. It is a short flight but if needed bring your snack... airports near big cities..."
Pros: "Departure was on time and arrival was a little early! Nonstop flight was great!"
Cons: "Seats are a bit cramped and their is no pocket on the seat back to put your water bottle or book"
Pros: "Crew was nice"
Cons: "No wifi"
Pros: "They offered a direct flight from Cincinnati to Austin. The price was good, even though they charge for carry on."
Cons: "They land at the Austin airport, kind of. Once we landed they took us to a Remote terminal which required waiting for a bus to fill up and then take you back to the actual airport. There was no quick way for the bus to return and it has to drive for 15 to 20 minutes to get to the main airport. I took 1 complete hour from when I landed to when I got in my car in lot D."
Cons: "2 hour delay, plus a filthy plane with bloody toilet seat, completely bathroom fail."
Pros: "The food vouchers for 5 hour wait and water/beverages available. Liked alligent app for boarding pass available without printing."
Cons: "The 5 hour wait while the plane was worked on was unexpected. Not a lot of extra space for a near 6 hour flight. Seats do NOT recline at all. The other plane they boarded us on smelled like dirty shoes or diaper."
Pros: "The plane departed on time. The crew was very friendly."
Pros: "Loved their crew and the way they contacted you over the internet to remind you to check in, etc."
Cons: "NOTHING BAD TO SAY-a 3 1/2 hour flight on a comfortable, well piloted plane beats a connection from LAX that ends up being 8 hours for travel that day all hollow!"
Pros: "No complaints about the trip to Newqrk. Everyone was very helpful and patient since I am an unexperienced flyer."
Cons: "I didn't like thinking I was paying one price then paying another or buying insurance that would have been useless since it doesn't cover anythIntg."
Pros: "At least I arrived to Oakland eventually. A one hour flight turned into a 7 hour wait and flight"
Cons: "7 hours from Vegas to Oakland. I could have driven. I deserve a reufind voucher"
Pros: "Flight crew was very kind"
Cons: "The security crew made me go through security twice and made my girlfriend and 15 month old daughter stand while they searched her bag"
Pros: "GREAT EXPERIENCE FOR A FIRST TIME FLYER"
Pros: "Everything was super easy with Allegiant. This was our second time flying with this airline, and even though you feel like you get nickeled and dimed to death, the overall price is still much lower than any other airline. The plane was clean and the crew, both ways were awesome and in-tune with their passengers. Don't be fooled by the pricing, this is really an outstanding airline, we will fly again with Allegiant!"
Pros: "Staff was extremely helpful and friendly. Plane was very clean and more spacious than any other airline coach seats. We departed on time and arrived 15 minutes early at our destination. Flight price was hundreds of dollars cheaper and the only airline which offered non-stop service from nyc to Knoxville, TN."
Cons: "Honestly i have no complaints."
Pros: "It's like taking the public bus during rush hour. Organized chaos. But I guess you literally get what you pay for so, yeah. The crew was awesome though. No qualms there."
Cons: "Disorganized boarding. Even the extra room seats are cramped. Bathrooms are a step up from a porta potty. DO NOT SIT NEAR THEM unless you plan on holding your breath the while flight."
The armrests were truly uncomfortable! Very cramped. My feet and knees were hurting. My backpack took all the tiny under seat space unlike the previous two flights. I did my best to sleep through the turbulence.
Cons: "Way too crowded on the plane"
Pros: "Wheel chair service"
Cons: "A/C outlets and bathroom sink did not work"
Pros: "Great crew. Excellent service."
Cons: "Seats were a little uncomfortable. Could be more softer."
Pros: "The crew were pretty good. The entertainment system and selection of movies were superb. Even though they were the same plane/airline this plane offered more leg room than our previous flight."
Cons: "Limited choice from the beverage cart. Our group just doesn’t care for Coke products. But that seems more like a preference issue, so take it for what it’s worth."
Cons: "Dang the seats are just small in the coach area. Great smooth flight and my bag arrived where it was supposed to be. Cant complain there"
Pros: "The crew was great and the landing into Denver was very smooth."
Cons: "I miss the good old days where Captain X tells us what’s seeable out the window!"
Pros: "The people were nice and helpful. And the aircraft did not feel cramped. I again did not use the entertainment or anything like that."
Pros: "Smooth landing!"
Cons: "Late 30”"
Pros: "Able to use my frequent flier miles."
Cons: "Boarding, comfort, de-planing."
Pros: "The app promoted me to check in on my phone and would not allow me to check in. So I assumed the time on the ticket would be my boarding time. I was late for my flight."
Pros: "The cabin was very warm and uncomfortable for the entire flight and tarmac time. The overhead air wasn't working either so that didn't help. Other than that, the flight was great."
Cons: "Cabin temperature"
Pros: "made it home safe"
Cons: "Boarding protocol. we were traveling together and were placed on opposite ends of the aircraft. very cramped seats. would prefer not to fly them again."
Pros: "No problems and the crew was friendly and helpful."
Cons: "Had to wait on wheel chair upon arrival"
Pros: "I purchased a ticket for my 18 year old dog $ 125.00 each way to fly with me to Kalispell and back. She is so old that she can not SEE, HEAR, or BARK any longer. I understood she needed to be under the seat for take off and landing but I was told by the ticket agent and flight attendants on my first flight that she could sit on my lap during the flight. Everything was great on the way there. On the returning flight,.... the flight attendant was so RUDE to me. She saw that after we were airborne and at a steady altitude, I brought my dog "Kacey" up into my lap. She immediately raised her voice and stated the dog needed to remain on the ground. I politely explained her condition BUT she refused to listen to anything. I put my poor old dog back under the seat. After approx 20 min I could hear her patting very loud. I lifted her again and asked a different flight attendant for some water. She was very hot on the floor. Or course, the flight attendant saw my little chihuahua drinking the water and said that after she drinks a little more, she must remain under the seat. By now, my husband is getting annoyed. He tried explaining to the flight attendant the medical needs that my dog has " she's on protein shakes" which were approved their security. and how fragile she is. She can't BARK, SEE, or HEAR. Yes, we will be putting her down soon but we took her to Montana for my daughter to say her GOODBYES!! Sorry to say, but that flight attendant has turned me away from UNITED AIR LINES forever. Feel free to call me 352-804-8344. You may send this to UNITED AIRLINES too!! Thanks Karen Hope"
Pros: "I enjoyed my interaction with the other passengers."
Cons: "Several delays compounded to make trip a lot longer and far less comfortable than it needed to be."
Cons: "No tv Flight delayed"
Pros: "Flight attendants were exceptionally great! Gave out free drinks and snacks for no reason."
Pros: "Flight was on time; no delays; great crew! Really clear day - could see the ground the entire way between Denver and Grand Rapids. Thanks for great flights - both to and from GR/Denver/Santa Barbara!"
Cons: "As previously noted."
Pros: "That the flight was earlier then Expected"
Cons: "Bag fee"
Pros: "Pretty good crew but much less communication regarding flight and connection times."
Cons: "I wish the pilot would have told us what we were flying over!"
Cons: "The plane was so old that it just seemed like it should be retired. My flight was also delayed 45 minutes. They made passengers get off the plane because of a weight restriction it was absurd that my luggage took 40 minutes to come off the plane"
Pros: "leaving on time"
Cons: "Before taking off, one of the flight attendants unplugged my power charger and threw it on the floor. The same flight attendant asked if I wanted anything to drink. After stating water please, she never came back with any drink at all. Mind you, I paid for 1st class. I guess that's how United treats their 1st class passengers. Never again"
Pros: "The crew was excellent"
Cons: "IF A PASSENGER CANT FIT IN ONE SEAT MAKE THEM BUY A SECOND. I SPENT 2 HOURS WITH SHREK SITTING ON TOP OF ME"
Pros: "Short flight"
Cons: "Chilly in the cabin"
Pros: "Very nice crew who were attentive and friendly."
Cons: "Waiting 5 hours for this flight, after a very long overseas flight just about did me in. Wish they had more than one or two flights a day from Denver to Spokane."
Pros: "On time. Comfortable"
Pros: "Our departure was delayed by a pump problem of some kind. Then the pilot aborted a takeoff because of another error. Needless to say, we were a bit nervous."
Pros: "It got me to where I was going."
Cons: "Had to pay extra for entertainment."
Pros: "We waited for 12 people that were running late from a connecting flight. It ended up being a 45 min delay and I was so impressed that they waited. I had a precious experience from a different airline that didn't wait for us, 6 of us with first class tickets, and we were only 5 min late! So, great that United waited for these passengers. And the time lost, was made up in the air."
Pros: "The flight was quick and painless"
Cons: "Yeah, it was a bit frustrating trying to rush and hustle from gate to gate with how many times they changed the location!!"
Pros: "Delays seem to be frequent with united and the staff is always in a bad mood. Will not fly again with them, I flew one leg on a different airline so I wouldn't miss my international connection as they wanted to delay 6 hours!!!"
Pros: "It was Great Thank you"
Pros: "There was nothing good to like about this leg of my trip."
Cons: "I paid for first class and It was the worst flight I have ever been on, sat in the plane at the gate for over an hour with a huge women that was brought up to1st class from economy, she smelled, she was a lush. There was a child that did not quit crying the entire flight, I could not get off the plane fast enough, there was nothing1st class about the flight, we needed fuel after we boarded, then it was a cargo issue,and then it was airport, we should not have been on the plane until the plane was ready for flight.very poor planning you should be embarrassed about the flight."
Pros: "Good flight overall would book again"
Pros: "On time, good service"
Cons: "Power outlets worn out and won't hold a plug so they are unusable"
Pros: "Pretty typical domestic flight. The crew on this flight definitely seemed tired and "over it". The one attendant stood blankly, staring off to the back of the plane robotically going through the safety. Far cry from the staff on my previous 10+ hour flight from Munich."
Cons: "No free entertainment whatsoever, and even though the screen reads that flights under 2 hours are $5.99, and our flight was a few minutes under 2 hours, the price was still the regular $7.99. Not worth it."
Cons: "It was so cold on this flight. Like ice cold. It wasn't just me, I traveled with 3 other people who were spread out on the plane and all of them noted the sub zero temperatures."
Cons: "My flight from Grand Rapids MI to Denver CO was fine. When I arived in Denver i found out my flight was 3 hours lat because the plane had not left yet, i will never fly united again"
Cons: "There seem to always be delays on my united flights. This flight was delayed about 30-45 minutes with no major apologies or some type of compensation from them. Even a food voucher or a free alcoholic beverage would've been nice."
Pros: "Everything went smoothly, and that's really all that matters. The crew was great."
Cons: "Don't know why we have to pay for entertainment. It used to be free."
Pros: "We were upgraded to first class and we made the flight, though we had to run."
Cons: "Running for the flight because the gate was at the end."
Pros: "Our flight attendant Lei was absolutely fantastic on this flight. After having to run nearly a mile through the Denver airport to catch the connection to Helena after a delay in DSM, I was very warmly greeted by Lei. She regularly checked to see how I was doing through the flight and made sure I was well hydrated. She was a highlight of the entire trip!"
Pros: "Very comfortable flight"
Cons: "An hour delay and gate changing."
Cons: "Delays caused missed connections in not directions and terrible rerouting plus lost luggage"