Find cheap flights from Raleigh to Iceland

Cons: "Much shorter delay. A replacement plane brought in much sooner."

Pros: "The flight was okay but then they lost my bag and have not been helpful"
Cons: "They lost my bag that they made me gate check!!!"

Cons: "They still have TV’s from 20 years ago. They need to update to wide screen TVs"

Pros: "Boarding was seamless opposed to having a 40 min delay."
Cons: "Leaving at the scheduled time."

Pros: "The available movies were pretty good."
Cons: "The crew member serving the food was way too slow."

Pros: "Professional & on time"
Cons: "They needed to run the air conditioning more during boarding. It was hot & smelly."

Cons: "Delay of 1.5 hours. Plane showed up late and then was further delayed when they realized the toilet was plugged up. Ridiculous."

Cons: "Flight was cancelled by Jet Blue for no apparent reason and I was rebooked for 2 days later, which would result in missing the flight from BOS to Malaga on TAP Air Portugal. Getting the run around from all sides about a refund, especially CS Airfare, who have lied to me several times already."

Pros: "Delay. Poor overhead storage"

Pros: "Everyone was very nice"
Cons: "Staff was very informative."

Cons: "None"

Pros: "Good legroom in normal seats. Pleasant crew"
Cons: "Terrible audio. Entertainment was 5/10"

Pros: "Plane was on time, clean and we arrived in NY early."
Cons: "Pls add NA Option to grade as didn’t view entertainment or have a snack."

Pros: "Very accommodating & hospitable cabin crew. Food is good for economy standard."
Cons: "Limited entertainment options especially for international connecting flights"

Pros: "On time and courteous staff."

Cons: "THIS WAS CANCELLED AT ALMOST THE SAME TIME IT WAS BOOKED."

Pros: "Crew was professional and nice."
Cons: "They had to check my carry on even though it was so small. Instead of checking tiny carry on, why not check larger and heavier carry one. That matter upset me because I specifically had placed everything that is fragile in that carry on because I get to take it with me so I can be careful with it and it ended up thrown with the rest of the bags."

Pros: "is how comforting that the pilot spoke to us in a generous + friendly way \ 'twas reassuring as the flight attendant seemed disinterested + less able to exude a fruendly manner / I get it - short trip, wknd which she may wish she had had off BUT there may be one person really uncomfortable+not travel savvy that she couldve noticed...Also why review soda+salty snax?"

Pros: "Staff was nice."
Cons: "Couldn’t get internet to work."

Pros: "I loved Zach. He made me laugh and he was so excited about life. He loves his job and he deserves a raise."
Cons: "Nothing"

Pros: "The plane left on time, the staff members were attentive and there was more leg room than on other planes."
Cons: "We were very happy when we got seats in rows 3 and 4 but by the time we boarded only 3 of the 4 carry on bags we had made it into the overhead compartments. We had no other checked bags so we had to go to baggage claim for one carry on. People were putting small bags that should go under the seats in the upper compartments."

Pros: "I have not received my refund after 2 hours on hold"

Pros: "Free Internet"
Cons: "N/A"

Pros: "Terrible customer service!"
Cons: "I missed my flight because the agent mislead me."

Pros: "Courtesy of Staff"

Pros: "Love the free wifi and the in flight entertainment options- made the flight hobby quickly. Crew was kind and personable."

Pros: "There was turbulence and the pilot warned us ahead of time and he was so nice and so funny!"

Pros: "The efficiency and helpful staff was just great."

Pros: "It was fast and got there on time"
Cons: "Wi-Fi was poor"

Pros: "everything"
Cons: "nothing"

Pros: "Excellent staff. Very friendly service with a warm smile."
Cons: "The woman beside me that got sick when the plane was landing. But that wasn’t Jet Blues fault."

Cons: "Flight was delayed"

Pros: "Amazing staff at the ticketing counter. Very pleasant and patient."

Cons: "Deplaning took too long because too many passengers placed their carry on bags over other passengers’ seats. This caused bottlenecks."

Cons: "N/A"

Pros: "Service"
Cons: "That you can't turn off the movie"

Pros: "i liked the seats and legroom"

Pros: "Plenty of legroom and I love the fact that I can check a bag for free. In fact, I had much more legroom on my Jet Blue flight than I did on my American flight from JFK to FCO!!!"

Pros: "Economical with VIP customer service."

Cons: "My bag got damaged"

Pros: "Everything was fine. The ticket agents were very helpful."

Pros: "Everything was good. No complaints"

Pros: "Positive crew! Comfortable seating. I wish this is the plane that took me to Colombia. Crew is attentive and you don't get no for an answer. Also the television is very nice"

Cons: "Departing 2hts late"

Pros: "On time (actually ahead of schedule0; really appreciate boarding from the back to front, so logical."
Cons: "Free coffee would have made it excellent!"

Pros: "Crew"
Cons: "Delay. Having to board and unboard."

Pros: "beats all other airlines!"

Pros: "The flight not being full was nice. Sat seems to be a good day to travel even though the flight price was more than a midweek flight."
Cons: "They warned that passengers were standing or moving about the cabin and to sit down when we were heading to landing. No passenger was standing. This was not a recording, but several passengers remarked basically it was just done out of fear or laziness on flight crew part. Minor point, but had to find one."

Pros: "1. Flight attendants and staff were friendly. 2. We were offered extra drink and snacks during our delay. 3. After we missed our connecting flight, we called the Jetblue hotline and we were rebooked on the next flight out (the following morning)."
Cons: "1. We were delayed 3 hours overall - 1 at the airport before boarding, then 2 sitting in the plane on the runway. 2. Wifi didn't seem to be working while we were in the air, so we couldn't check the status of our connecting flight. 3. After we missed our connecting flight, we asked the representative at the "Ask Jetblue" desk if we could get a hotel voucher since we would be stranded at the airport overnight for another 9 hours and we were told we didn't qualify since the delay was due to Air Traffic Control, thus Jetblue policy says they don't need to provide any compensation for any delays caused by ATC."

Cons: "So professional during this pandemic. I felt safe the whole time. Slept like a baby, the flight was so smooth."

Cons: "Mechanical issue put us out late, then weather kept us circleing for another 45 minutes. Spent the night at msp had to fly out the next day to final destination."

Pros: "Slept the whole way. Served wine."

Cons: "Not enough leg room. Flights are costly enough and it just seems wrong to upcharge passengers for more legroom. Legroom should be standard outside of first /business class."

Cons: "Seat wasn't comfortable"

Cons: "Delays both in DETROIT and a huge delay in Shanghai."

Cons: "We had a delay to boarding due to a mechanical issue. THANK YOU for making quick turn around decisions (ie, put us on another plane at another gate) - rather than just piling on delays!"

Cons: "They left without us. They could have waited a few minutes knowing we were on a delayed flight but didn't. They actually left early."

Pros: "Boarding so efficient we left early and arrived super early."
Cons: "WiFi on plane dropped out a lot."

Pros: "No delays. Easy boarding."

Cons: "Boarding process was really poor. Long line for just dropping a bag off that I already paid for."

Pros: "Clean Washroom"
Cons: "N A"

Pros: "Free movies"
Cons: "Bad food, cramped seating, slow food service"

Cons: "Our itinerary was canceled"

Pros: "Everything was on time & organized"
Cons: "I had to download that Gogo app to watch a move. That sucked"

Pros: "The crew was great."
Cons: "The price of my ticket"

Cons: "Too much delay - departure was planned on March 15 @ 7 pm and take off happened on March 16 @ 12pm - a complete failure!!!!"

Pros: "Crew was amazing"
Cons: "If you could figure out how to get online wifi..."

Pros: "Food was great Legroom was excellent Stewardess super nice Was able to sleep"
Cons: "No leg rest"

Pros: "Late as usual"

Pros: "No air conditioning. Sat at the terminal in 95+weather, many elderly on the plane in hot weather. Attendants said oh well well at least your not in the back of the plane. Also intercom was set to blaring with a high pitched squealing sound."

Pros: "Service on tme"
Cons: "Small plan"

Pros: "Smooth. Fast boarding"

Pros: "Nothing"
Cons: "The fact that I couldn't change flights on the day of travel"

Pros: "Good movie selection"
Cons: "Just about everything else was mediocre"

Pros: "Excellent seat assignment good leg room plane on time staff friendly"

Pros: "flight attendants"
Cons: "As soon as we all were boarded we where told there was a mechanical issue. Sat on the boarded cramped flight for 2 hours until issue was fixed. If there was a mechanical issue then the plane should’ve not been boarded until it was fixed. Much rather have waited in lobby for 2 hours than on a plane with no food and water. Or at least alllowed us to deboard while issues where resolved."

Pros: "This was my cousins first time flying and the Flight Attendants made her feel very welcomed. They all were very personable."

Cons: "No Gluten free option"

Pros: "Delta is not a good place to be"
Cons: "Delta is not good on customer service"

Pros: "I loved the check-in reminders, up-to-date flight info, and overall friendliness and helpfulness of the attendants."

Pros: "Flew in First Class. Felt very pampered"

Pros: "The Delta check-in at RDU was terribly understaffed with only 2 agents handling baggage drop-off for a fully booked Boeing 757. I waited over 1 hour and got to the gate at the last minute. Poorly managed! The flight crew was great though! Very attentive service even in the economy class!"
Cons: "The food could be better."

Cons: "The airplane was freezing cold. I had on a sweater and jacket and was unbearably cold. The entire plane was miserable. There weren’t any blankets either...this is not the"

Pros: "The flight attendants were incredible the flight was great the movies for good great for our flight"

Pros: "On Tim and friendly"

Cons: "After fully boarding the plane, we all had to leave because the air conditioning failed. We've traveled five times on Delta this year and every trip has had a significant delay."

Cons: "Flight overbooked and the gate paid no attention to how many bags were being brought onboard. Was forced to check my carry on. I hope it arrived."

Cons: "All "carry-ons" were taken at the jetway, which was fine. But, when we landed, as passengers were trying to get off of the plane, the attendants were putting all of the collected luggage at the entry to the jetway. It created congestion. Then, anyone who had luggage, had to lineup against the side of the jetway, awaiting their luggage, and increasing the congestion. First, it was inconvenient. Worse, if there was any kind of emergency, I believe it would have created a unsafe environment. Very Poor Design & Process ! ! !"

Pros: "Everything was great. Staff were friendly and courteous, I only had one problem but even that was solved and I was taken care of."
Cons: "The only thing I didn't like was that wires got crossed and now I don't have my luggage because my check in agent from the start of my journey didn't send it to the right place."

Cons: "Missed connection"

Pros: "Customer service very courteous and friendly."

Pros: "The flight was delayed, and delayed again, and finally delayed to 18 hours after original takeoff time. I was rebooked on a flight for the following after, and that flight has been delayed twice so far. Never again will I fly Delta."
Cons: "That I never made it to my destination"

Pros: "Crew was great. The video game quiz re knowledge of cities worldwide was entertaining and educational"

Cons: "After checking in at a kisok I had to wait in a huge line for over 20 minutes just to drop the bag. This the second time I have had this experience with them."

Cons: "That I missed my son graduating from the Air Force"

Pros: "Everything else good."
Cons: "N/A"

Pros: "Delta gave out free snacks and then I got a flight for the next day."
Cons: "After being delayed over 5 hours and then being on the airplane the flight got cancelled."

Cons: "Flight was an hour late getting into Raleigh, so an hour late leaving Raleigh for MSP. That gave barely enough time to hurry straight to the gate for the MSP to MSO flight."

Pros: "Everything was on time & comfortable."
Cons: "The cold I caught on the way to my destination, but, Oh well. Such is life."

Pros: "I had a connection flight which would not be for another 11 hours so I left the airport to get some sleep coming back the same carry-on I have with me now cannot come with me they want me to pay 40euro. In the meantime the flight is 40% empty and plenty of over head and yes is the same size of plane I came in the first place. However the agent was nice after I explain my situation she not charges me."
Cons: "Same airline coming from one place have different methods it’s a bit confusing."

Pros: "Good enough."

Pros: "Nothing!"

Pros: "Fantastic crew!"
Cons: "Both outbound and inbound flights had defective/nonfunctional entertainment screens at our seats."

Pros: "Crew excellent...seats small and not too comfortable for business class."

Pros: "nothing"
Cons: "better accommodation of passangers"

Cons: "Due to a delayed flight the night before, we were rescheduled and consequently missed another flight. Nothing was done about this since it was a separate trip. We had to pay another $1300 for new airline tickets to get back to the US."

Cons: "Flight delay for 4 hours due to airline maintenance. Missed connection. They also messed up frequent flyer credit and very leather support in Frankfurt for connection. 2 agents only for plane all of people with missed connection. Lame meal allowance."

Cons: "No complaints. Good vegan food."

Pros: "Very comfortable. All very nice."

Pros: "Crew was nice. I will go again with Lufthansa."

Cons: "I feel like no one has responded to any of my complaints. We were re routed twice and left with no where to sleep, missing work, and paying a bunch of extra for cars to and from airport. My friend was refunded and I have yet to receive one response even though we flew and bought our tickets together."

Pros: "Cleanliness"
Cons: "It was late by 1 hour. Food was not enough. Was hungry since dinner was late due to delayed flight and breakfast was served at lunch time of MUC. Electrical outliets did not work in the flight and had problems in MUC for GPS."

Pros: "Staff, especially male steward was very professional and dedicated. Bravo for the effort for the boy."

Cons: "Bathrooms rendered unusable by kids putting everything imaginable down the toilet."

Cons: "I didn’t like selection on movies"

Pros: "Excellent overall. Much communication from the cockpit to explain weather delay etc. two meals transAtlantic. Genuinely friendly crew. Wine with economy meals a pleasant surprise, Electronic check-n and Gaye change alerts very smooth Lufthansa will be my first choice next time I fly."

Cons: "pastry, not sandwich"

Pros: "The crew was wonderful and this is consistent with my previous experiences with Lufthansa. The salami sandwich provided was actually very good."
Cons: "The slimline seats were not very comfortable. I would hesitate to fly Lufthansa's narrow bodies for flights greater than 2 hours."

Pros: "Flight crew was friendly and attentive. Airplane had good amenities. On time and smooth takeoff and landing."
Cons: "Nothing."

Pros: "food, entertainment and most of the crew was great"
Cons: "Early boarding and then got yelled at for showing up 3min after official boarding time on ticket. no air vents for each seat. massive heat in airplane while waiting for taxiing"

Cons: "Horrible customer service"

Pros: "Everything"

Cons: "Absolutely unprofessional. Zero courtesy’s & hospitality. Totally untrained ground staff. Will want to file a lawsuit against the airlines."

Pros: "On time, no complaints"

Pros: "The plane, entertainment and crew (except for the one flight attendant who seemed to think she was too good for the job). The personal at the airport were very helpful."
Cons: "A flight attendant was impatient with children, cranky and rude. Other members of the crew were very friendly and let my son check the second floor and cockpit. There was only one choose of main course."

Pros: "food was excellent"
Cons: "no 'breakfast' specifically, other snack items were available"

Pros: "Crew was very friendly"
Cons: "The food was not that great"

Cons: "I am 5'4" and weigh about 110 lbs. I was seated between two very large men who could not fit into the cramped seating and caused me to sit with my legs cramped and no arm rest. One was drinking heavily and the other watching open on his phone both of which made me even more uncomfortable. To make it even worse my TV was broken and there was nothing for me to do but be miserable for an 11 hour flight. Worse trip of my life."

Pros: "Na"
Cons: "Same"

Cons: "Ease and concenience"

Pros: "Very friendly and polite crew, pretty good meal in economy. I liked the entertainment selection"
Cons: "Bathrooms should have gotten a bit more attention in terms of cleanliness."

Pros: "Very helpful and nice cabin crew, very tasty food! And comfortable sitting. Would recommend to a friend."
Cons: "That damn crying kid behind me that kept kicking my chair and crying the whole 8 hours."

Pros: "Customer service was excellent. Food was great. Even though the flight big planes they seem to handle the boarding process very well."
Cons: "Selecting the seats 23 hrs before departure."

Pros: "When it comes to traveling economy (prob 1st class too) , Lufthansa is the best . I have not been on a better airline thus far , and I feel like I've tried most of them. They are great for all flights , but especially long flights. The only airline where flying 12 hrs isn't a horrible experience ! I've used them more than once , and they are always great! Keep up the good work ."

Pros: "Okay- typical short flight--no problems. No entertainment available to rate above."

Pros: "On time all the time"
Cons: "Food getting worse year after year."

Pros: "Only best part of Lufthansa is newer planes. Smooth rides. However, I don't think they can count on their customers base only on one positive for long run."
Cons: "Flights were late and boarding was caios, no one had any clue what to do. Blankets were filthy. Entertainment had limited choice. Considering I took six flights in this month, I will let it slide that they ran out of New movies. Worst part was food. Obviously, there is no quality consideration when they decide menu. Check Emirates or other similar fare bracket airlines to understand the gravity of Lufthansa food problem. If one reason I had to choose to drop Lufthansa from my future consideration then that would be worst food and drinks. I would strongly recommend that they should assign people who need additional time to board at the back of the plane. It will help them to go back of the plane faster and avoid gridlock in the middle. Another advantage is it will help other passengers leave plane faster at the end of the ride. Boarding process will be come significantly faster by filling the plane from back to front by loading passanger with children and who needs time at the first loading area at the back of the plane. Thanks"

Cons: "Less knee room than usual. Very cramped."

Cons: "Was an on time departure. Quick. Uneventful. We did have to board a bus when we landed, which took a long time."

Cons: "Seats with no headrest and no entertainment"

Pros: "Over the length of the 9.5 hour flight, my time in the Economy class was that the crew were professional, courteous and especially helpful. There is a magnitude of difference between the attitude and professionalism of this airline over any American airline I have flown. In the future, Lufthansa will be my first consideration."

Pros: "There were lots of out of the ordinary (read annoying) behavior. Of other passengers and the cabin crew responded patiently and professionally."
Cons: "Boarding did not proceed by rows as customary so boarding was a bit chaotic with everyone rushing to the gate. The reclining seats aee an issue. Although comfortable for the ones reclining they are uncomfortable and at times painful ( taller people) and makes watching the screen impossible when fully reclined."

Pros: "I will never use again"
Cons: "Nothing to like , people very rude"

Pros: "Nothing."
Cons: "No food service for a evening flight. Delayed because of a toilet problem."

Pros: "The crew was very carrying and attentive. Even food was okay."
Cons: "I asked at the Frankfurt Airport if we could do upgrade to Economy Premium.... The answer was NO !! The plane was full. On the plane there was an announcement that there is 2 seats available at EP..... At this point I was so upset that decided not to go for it. The land crew didn't do their job !!! Well...."

Pros: "Organized loading. Flight attendants engaged, took great care of passengers. Did not act like we were a bother."
Cons: "Need more elbow room. Folks on either side of me took up the arm rests. Felt squished"

Pros: "entertainment and food was good"
Cons: "My wifes luggage was lost, no followup at all from Lufthansa (main) or in Seville which was our destination. We had to call to find out any information. Once the bag was found and delivered to Seville, Lufthansa personnel again did not tell us nor would they deliver the bag to our hotel as the driver had already left. We then had to wait another day to have the bag delivered to Granada. Terrible customer service, the bag was missing for four days causing us to spend time shopping for clothes rather than experiencing the city."

Pros: "Good entertainment options and nice choice of movies and TV. Complimentary drinks are good and service is frequent."
Cons: "Difficulty with Lufthansa's website made it so that I could only complete check in for one person in our party. When we arrived at the airport and they printed boarding passes, the Lufthansa agent re-assigned seats without asking or telling me and gave us all middle seats. Very poor form. Food was either average or bad, depending on what was served. Boarding is unorganized, with people lining up over an hour prior to boarding and almost completely ignoring their boarding groups."

Cons: "Delated and boarding was a mess"

Pros: "Servers in uniform."
Cons: "Lost luggage."

Cons: "foot rests in Saga class weren't very comfortable"

Pros: "Clean. Good service. Just way better than most domestic flights in recent memory."

Cons: "Took over an hour to check luggage in."

Pros: "Efficient"
Cons: "Iceland air should offer complimentary meals for overseas flights like our carriers United and Delta"

Cons: "Reykjavik Airport was the worst for lines, delays, and boarding, You are bused to and from the terminal/plane."

Cons: "Our luggage has not as yet arrived."

Pros: "Seating space was good, not cramped. Boarding was well organized."
Cons: "No snack, even pretzels, with beverage service."

Pros: "Service on the plane was excellent. AMS is a very nice airport as well."
Cons: "Boarding announcements we inaudible."

Pros: "Service on the plane was excellent."
Cons: "Long wait to get off of the plane in Reykjavik."

Pros: "I probably won't be flying islandair again"
Cons: "The whole experience was poor. I'm disappointed."

Cons: "3 hour delay. Missed connection"

Pros: "I was helped by Françoise Pascal, when I had luggage problems. It was nice that he was so understanding."
Cons: "The other attendant was not very helpful about my luggage."

Cons: "Horrible airline. We will never fly with them again!"

Cons: "No meal.."

Pros: "On time"
Cons: "My luggage got ripped/torn. The Glasgow ground staff was not helpful. Left with a torn luggage bag."

Pros: "Enjoyed travel videos about Iceland that you could watch before arriving."

Cons: "Sitting in row 33, couldn't recline seat and to close to rest room."

Cons: "Would like more movie options"

Pros: "Super easy and the cost was amazing!"

Pros: "Everyone was very kind and worked efficiently.."

Pros: "Low cost"

Pros: "All OK"
Cons: "All just OK"

Pros: "Nothing, every single (of my 4) flights was late"
Cons: "Everything,"

Pros: "Pleasant service, new comfortable aircraft."

Pros: "the price"
Cons: "Head rests are uncomfortable. The Reyjiacik airport is crazy how everything leaves around the same time, so its super crowded! Didn't pick up trash often enough."

Pros: "The airline people were kind."
Cons: "Not knowing about the smaller carry on standard size. I was expecting to see the same size but did not."

Pros: "flights were on time service was good"
Cons: "would rather not stop en route"

Cons: "They dont offer a meal for free."

Cons: "Lost luggage, emailed, but no response, four days later after multiple attempts the baggage company called to deliver bags to London address as we landed in Paris. There was no contact number and no email response Horrible service without a care. Ruined a European vacation"

Cons: "crying baby"

Cons: "A meal wasn't provided, as it should've had been."

Cons: "Both my flights to my destination and home with Icelandair were delayed over 24hours. Customer service was awful, no communication."

Cons: "Had to paid for chips"

Cons: "Unorganized airport in Iceland."

Pros: "Fast layover in Reyjkavik"
Cons: "Not enough seating at the gates."

Cons: "Lack customers service bad communication discrimination manners turnout islandair personals."

Cons: "Crowded"

Cons: "It was late and no explanation."

Pros: "Can't think of a thing."
Cons: "Late. Crowded."

Cons: "Arrived late."

Cons: "Huge check-in wait even with arrrival 2+ hours before departure"

Pros: "The planes were fairly comfortable, the staff great, and individual tvs good."
Cons: "Almost two hours late leaving MSP.Luggage did not get to London until two days after we did."

Pros: "Boarding in Boston was efficient and orderly."

Cons: "Connections in rekjavik were delayed both to and from Paris. The airport is not designed to handle the multiple dealys"

Pros: "Plenty of legroom."

Pros: "WiFi for purchase!"

Pros: "Icelandair service"
Cons: "1 h delay from Zurich to Reykjavik Service at the check in counter in Zurich was the worst ever"

Pros: "Baggage was lost."

Pros: "Over all efficient"
Cons: "Transfers at airport between flights out in the rain."

Pros: "Comfortable and clean flight"

Pros: "Friendliness of the crew."
Cons: "There is completely no free snacks, just drinks (excluding alcohol). The maintenance didn't sign some papers for the plane which cause the unnecessary delay."

Cons: "The crew should be trained more on customer service"

Pros: "Super comfortable business class seats"

Cons: "Didn't take this flight because it was late and would have caused me to miss my connection. I got rebooked on a different flight that delayed me 10+ hours."

Cons: "Freezing in the cabin that morning."

Pros: "Smooth flight"
Cons: "No entertainment unless purchased. Seats were very tight -no leg room"

Pros: "On time"
Cons: "Sepeated seating with my wife"

Pros: "Skyscrapers"
Cons: "Fatigue from job"

Pros: "nothing"
Cons: "The worst flight I have ever had. I am tall and this large plane was fit only for dwarfs. My knees were jammed into the seat in front of me and I could not move during the 3.5 hour duration. As a result of this experience I will NEVER fly air canada again. From now on it's whatever airline can treat it's customers with dignity."

Cons: "The flight got cancelled way in advance and nobody neither airlines nor webjet.com informed us about it. Also, nobody could replace our tickets for the next day either. So our flight didn't happen and we had to drive to Washington DC to find a flight from there. So we will never buy any tickets from Kayak or Webjet.com! Extremely poor service"

Pros: "on time"
Cons: "entertainment screen on the back of the seat infant of me could not be turned off. That's the way its made- so forced. to see ads and endless lit screen all night. Never again!!! Paid extra fora seat with more room- I don't think I had more room- very small space- Never again- I'd rather walk."

Cons: "In-seat entertainment - screen not working"

Pros: "Excellent service in business class: attentive, cordial, not intrusive."

Pros: "The speed of the flight to Canada and then to Tokyo was excellent. The room and the boarding crew on the plane were all awesome. The only complaint I had was about the food. I think they were going for more of a regional food choice flying to Tokyo. But the "snack" of a Cup of Ramen noodles seemed like a slap in the cultural face. I'm American and felt a little offended by the Ramen Noodles. But other than that the experience was awesome!"
Cons: "The cheap American Ramen Noodles"

Cons: "I could not get a seat assignment or a boarding pass for my connecting flight"

Cons: "Sat on tarmac for over an hour prior to takeoff due to "refuelling difficulties - plane fault. No coffee on a 6 am flight!!! No offer of water, snack whilst waiting on plane."

Pros: "This was a direct flight from LAX to Montreal. The flight crew was both professional and friendly."
Cons: "Through no fault of the flight crew we were delayed almost two hours on the tarmac due to lightening storms in the area."

Pros: "the pilot did a great job. the crew was nice."
Cons: "It was interesting to me that the plane used for a 4 hour flight (this one) was smaller than a plane used for a 1hr flight. I was uncomfortable the entire time. this was a redeye flight, departing at midnight. the cabin lights stayed on for the first hour making it impossible to dose off. we were given a 'snack' of a disgusting chicken wrap slathered in mayo. it was inedible. oh, and accompanied by a large kitkat bar. I mean. Who came up with this combo? there were no screens, no in flight entertainment unless you wanted to run down your phone battery or rent an ipad for $10. I was truly disappointed."

Pros: "We arrived safely."
Cons: "Most uncomfortable plane ride I've ever taken. No food offered at all - everything was by purchase only. No entertainment system at all. Had to stop halfway to refuel."

Pros: "We flew Toronto to Milan"
Cons: "Air canada doesn't know how to run an airline and should stop trying. They are hurting all of their passengers,and they do not care."

Pros: "On time"
Cons: "No food or entertainmet."

Pros: "Great trip very easy very quick! Seats where comfy I had a good flight"

Pros: "Son enjoyed seeing Niagara Falls from the air"

Pros: "The crew was nice."
Cons: "Boarding was unorganized, one of the ladies was rude and I did not get window, even though I requested with enough time."

Pros: "We got to Toronto"
Cons: "Those seats are tight. Also, the crew at the Toronto airport seemed to get mixed up a bit showing us where the transfer queue was."

Pros: "I was very impressed today when one of the airline stewardess went back into the Terminal waiting area to get a passenger's phone charge she left behind. We were all seated when the passenger noticed she had forgotten it and to her credit she walked back to the front of the plane to ask about retrieving the charge. She was particularly concerned because she had just bought it. She came back to her seat and was told they would see what they could do. To our surprise after the doors were closed, the stewardess came back to hand the passenger her charger. She was very grateful! Well done Air Canada."

Pros: "I liked the entertainment options, and the USB ports that allowed me to keep my iPad fully charged."
Cons: "The seat was not very comfortable."

Cons: "Very rude air crew who treats you as a bus passenger, does not completely listen to your requests, on business class. I also had my return connection flight cancelled and moved 6 hours ahead of the original one, which made me just wait that long at the airport."

Pros: "Nothing"

Pros: "The crew was very friendly and seemed willing to help."
Cons: "The cabin was very cold during the 12+ hour flight, and the food was not very good."

Pros: "Departed and arrived on time as expected. Very good selection of in-flight movies."
Cons: "Interior of aircraft was pretty cramped, but that's to be expected."

Cons: "They wouldn't seat us together"

Pros: "Boarding was efficient, crew were attentive, food was excellent, the "pod" was comfortable and I did not use the entertainment"
Cons: "Would have liked more info as to how to work the gizmos - had to ask how to recline my seat and never did get to grips with the entertainment. The Fast Pass specificaly said it was for disembarkation at London and so I did not realise I could have used it to get through security for ongoing flight"

Pros: "Air canada gave me a meal voucher since the hotel restaurant was closed before my 6:30am flight (hotel was due to a delay from MUC-YUL flight)."
Cons: "My 6:30am flight was cancelled just as we were about to board. No big announcement, and more importantly, no repeated announcements. I stood in line to get the details about my new flight only to be told to go to a the air canada customer service desk to arrange for that. The line I was in was for people with connections and no checked baggage. Again, then was no loud or repeated announcement for this, so I wasted more time. I arrived home 12 hours later than my original schedule."

Cons: "Our entertainment system was broken."

Pros: "The crew was attentive."
Cons: "The head phone slot did not work. Then the TVs went out which did not matter because I could not listen to them anyway."

Pros: "the accommodation of the carry on in the compartments, it is absolutely disturbing and dangerous; specially and such of huge plane like the one I flew. Passengers should have the right to have a least 1 registered for free luggage to avoid such of chaos, possible injuries and delays. i feel horrible for the flight attendants for such of task of carrying and moving so many luggages."
Cons: "The fact that traveling International for so many hours, I was treated like I was flying Domestic. No, food, no drinks. In the past airlines complained about cost of fuel, gas, but now is cheaper and we PASSANGERS never have any consideration flying. Another fact is the seatis are too small, I had to share my seat with two overweight women and they occupied part of my space, I was so uncomfortable, I requested for another seating and was not possible due to the fullness of the plain. I standed up many time not rubber and feel the heat of that person on my left side. overweight people should be suggested to buy double seating."

Pros: "Boarding was smooth but then the flight was not full"
Cons: "The crew looked bored and surly. They missed giving me my pre ordered meal. When they finally found it it was given without the water bottle. I had to ask for tea twice only to be told that all hot beverages had been poured out."

Pros: "Great service good food and drinks love it!"
Cons: "There was a baby kept crying the whole trip but I know that's something you can't help. Hahaha but everything else was good"

Pros: "Friendly staff and crew."
Cons: "Although entertainment choices were very good but there was only one hindi movie. I was expecting better bollywood choices for a flight starting in Delhi."

Pros: "The trip from Toronto to San Francisco was better than the San Francisco trip because the return trip was on a Boeing 747 and a much more comfortable than the Airbus."
Cons: "The Airbus red eye going to Toronto was too cramped so it was not very relaxing. The planes are not clean. I'm glad I have wipes to clean the table tray because it was messy."

Pros: "Flying out RDU, it was delayed for 3+ hours without any reason. Took close to an hour to change flights at RDU with a very grumpy agent. I was told that I could delay a day and fly the same route the next day, or fly to Toronto, stay there a night paid by Air Canada. Was advised to stay at Toronto since the flight from RDU to Toronto delay excessively with high frequency (and it was delayed 6+ hour the next day). Flied to Toronto, was shuffled through different lines without getting anything. At 10:40PM, after arrived 1 hour 40+ minutes, sent to a line with more than 100 people in front of me..... :-( It's a horrible experience!!!!!!!!!"

Pros: "A wonderful agent named Danyelle Mariner in Raleigh did an excellent job finding us an alternative flight when she saw that we would not make our connecting flight in Toronto. Thanks"
Cons: "There seems to be a problem with the Toronto flights in the afternoon. If they are all being rescheduled change the plan."

Pros: "Excellent service as always !"

Pros: "I liked the fact that it was a non-stop flight."
Cons: "There were so many things I didn't like. First of all, the departure time was delayed by 30 minutes. Not cool. Secondly, the plane itself felt very small and old. It was very cold inside the plane which made the ride very uncomfortable. Thirdly, there was absolutely no in-flight entertainment on this flight, making it a very boring experience. I would not recommend this kind of air travel!"

Cons: "Flight was cancelled. I had to rerouted through New York and missed connecting flights"

Pros: "I liked my check-in as the agent was friendly and knew what she was doing. It really makes your trip enjoyable when they smile and talk to you"
Cons: "I didn't like that we weren't offered the usual snack of pretzels. We got nothing on a five hour flight."

Pros: "Good selection of viewing content. Wide variety. Like the NFB channel."
Cons: "The food was the worst plane food I have eaten in 25 years of traveling. It wasn't even edible!! Overcooked, dry, tasteless, awful food! Shocking at how bad it was. Bathrooms were very dirty right from beginning of flight."

Pros: "The female flight attendant was very good at her job."
Cons: "The plane was late out of Toronto making for a mad rush at O'hare to make connection."