Find Cheap Flights to Iceland

Pros: We arrived (eventually), crew was friendly, cheap price

Cons: Huge delay, very unorganized boarding process

Cons: No Tv , No meals, Extra weight cost about 20 usd per pound

Pros: WOW air is one of the most affordable airlines out there. It will get you from point A to point B. But that is about it. If you don't care about comfort, customer service, or delays, then this is the airline for you.

Cons: 1. The lack of legroom. It should be illegal to pack those seats so close together. I could not sit straight the entire flight because my knees were jammed into the seat in front of me so hard. 2. With the above said, you have the option to pay for larger seats (exit row, etc). So we did that for our return flight home- only to arrive and NOT receive the seats with extra leg room. The airline attendants were not courteous at all regarding this and said because it was a full plane, there was nothing they could do about it other than suggest we email WOW or call their 800 number (and wait a half hour to reach somebody) 3. The flight delays. Read other people's reviews. We sat on the tarmac almost an hour and a half- because a customer was a no-show, they had to find that persons checked luggage and take it off the plane. This is a very poor business decision. First off this costs the airline company tons of money because now you have to reroute passengers who miss their connecting flight- costing new tickets, possible hotels, etc. Second- it is not the airline company's responsibility to move your stuff if you can't make your own flight. Get your stuff shipped back later- at your own cost as this is not the airlines fault you couldn't make your own flight. 4. Limited aneminities. For a 6 hour flight you would think food could be purchased even if you have to pay for it. Nope. We will not fly WOW again. It is not a WOW experience let me tell you.

Pros: The price for the flight was very nice and the staff was on top of things especially for how long the flight was.

Cons: The food and drinks were very overpriced and taxed as well.

Pros: Everything went smoothly

Cons: ???

Pros: Good selection of free, in-flight entertainment.

Cons: Our flight was delayed on the runway, but that wasn't the airlines fault.

Pros: Good movie selection

Cons: Just about everything else was mediocre

Pros: Friendly cabin crew. Early am departure. On board entertainment is a great selection of movies/TV etc. Clean aircraft. Comfortable seating. Great flight.

Pros: Nice planes - the electrical outlets were key.

Cons: You had to pay for everything in the flight. I’m fine with that, but I wish they had provided water.

Pros: Lovely planes, crew, airports. All went well.

Cons: Would have preferred ceiling lights to have been completely dimmed during night flying. Would have preferred ramp (walk-on/off) exits at all airports.

Pros: I enjoyed having the whole row to myself on both flights to Paris and the crew was great

Cons: I would like if there was entertainment available without having to use the iPad. It’s not comfortable to watch the TV sitting in the seat looking down. Maybe TVs in the seat back tops that you have to pay for to turn on would be better. I bet you would get more people to buy.

Cons: did'nt go because of flooding and u kept my money knowing it was'nt my fault i had to cancell trip, never again

Pros: NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Cons: (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

Pros: Can't beat WOW prices! It's no frills (not roomy, upcharges for seat selection, bags, and snacks), but staff is pleasant, plane is clean, communication about delays and meal service is exceptional.

Cons: Seats were a bit cramped, and six + hours is a long flight with only snack service. Complimentary water should be an offering.

Pros: I travel from the U.S. to Europe at least six times per your. I thought I would try this discount carrier. Everything was as advertised, the plane was nice, seats were comfortable and flight well managed.

Cons: I am not a big fan of the seat configuration of the A321, especially for the international flights.

Cons: No Tv , No meals, Extra weight cost about 20 usd per pound

Pros: WOW air is one of the most affordable airlines out there. It will get you from point A to point B. But that is about it. If you don't care about comfort, customer service, or delays, then this is the airline for you.

Cons: 1. The lack of legroom. It should be illegal to pack those seats so close together. I could not sit straight the entire flight because my knees were jammed into the seat in front of me so hard. 2. With the above said, you have the option to pay for larger seats (exit row, etc). So we did that for our return flight home- only to arrive and NOT receive the seats with extra leg room. The airline attendants were not courteous at all regarding this and said because it was a full plane, there was nothing they could do about it other than suggest we email WOW or call their 800 number (and wait a half hour to reach somebody) 3. The flight delays. Read other people's reviews. We sat on the tarmac almost an hour and a half- because a customer was a no-show, they had to find that persons checked luggage and take it off the plane. This is a very poor business decision. First off this costs the airline company tons of money because now you have to reroute passengers who miss their connecting flight- costing new tickets, possible hotels, etc. Second- it is not the airline company's responsibility to move your stuff if you can't make your own flight. Get your stuff shipped back later- at your own cost as this is not the airlines fault you couldn't make your own flight. 4. Limited aneminities. For a 6 hour flight you would think food could be purchased even if you have to pay for it. Nope. We will not fly WOW again. It is not a WOW experience let me tell you.

Cons: No Tv , No meals, Extra weight cost about 20 usd per pound

Pros: NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Cons: (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

Pros: price

Cons: everything else

Pros: Plane was comfortable, staff was nice

Cons: The after ticket price for baggage and seat selections ended up costing roughly the same as Icelandair. Unless you don't need anything larger than a messenger bag, look elsewhere.

Pros: I enjoyed having the whole row to myself on both flights to Paris and the crew was great

Cons: I would like if there was entertainment available without having to use the iPad. It’s not comfortable to watch the TV sitting in the seat looking down. Maybe TVs in the seat back tops that you have to pay for to turn on would be better. I bet you would get more people to buy.

Cons: did'nt go because of flooding and u kept my money knowing it was'nt my fault i had to cancell trip, never again

Cons: It's OK to ask to pay for everything as long as the flight is on time. But no matter what was the flight - Boston to Iceland, Iceland to Paris, Paris to Iceland and Iceland back to Boston - flights were late - almost missing the connection in Iceland back to Boston. And the fact that you have to take a bus at the airport in Iceland for your connection and wait 20 minutes in the bus is just not acceptable...

Pros: price

Cons: everything else

Cons: No Tv , No meals, Extra weight cost about 20 usd per pound

Pros: Seats were comfortable, flight was relatively smooth, staff was pleasant.

Cons: Not even water available for free. Flight super full. 45 minutes late each way.

Pros: NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Cons: (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

Cons: Discomfort in seat, need to pay for water, no WiFi or Internet/entertainment for international flight.

Cons: did'nt go because of flooding and u kept my money knowing it was'nt my fault i had to cancell trip, never again

Pros: Price Friendliness of the staff Boarding Ease

Cons: The plane was really hot The staff could be a bit hard to find

Cons: There was a baggage issue on my return flight. Half of the bags did not arrive- or so we were told after waiting 45 minutes. Then we were directed to claim a missing bag. The only Wow cremember there addressed the group then disappeared for over an hour never to be seen again!!! I searched the whole terminal for a Wow employee and could not find one. Bags were eventually returned to us by another air crew!

Pros: Everything went smoothly

Cons: ???

Pros: Very comfortable, great entertainment selection

Pros: Good movie selection

Cons: Just about everything else was mediocre

Pros: Crew was great. The video game quiz re knowledge of cities worldwide was entertaining and educational

Cons: Discomfort in seat, need to pay for water, no WiFi or Internet/entertainment for international flight.

Pros: I enjoyed having the whole row to myself on both flights to Paris and the crew was great

Cons: I would like if there was entertainment available without having to use the iPad. It’s not comfortable to watch the TV sitting in the seat looking down. Maybe TVs in the seat back tops that you have to pay for to turn on would be better. I bet you would get more people to buy.

Pros: Nice planes - the electrical outlets were key.

Cons: You had to pay for everything in the flight. I’m fine with that, but I wish they had provided water.

Pros: Lovely planes, crew, airports. All went well.

Cons: Would have preferred ceiling lights to have been completely dimmed during night flying. Would have preferred ramp (walk-on/off) exits at all airports.

Pros: Delta cramps people into these planes and forces you to put your bags under a seat because they stuff at the overhead spaces. They nickel and dime you for every single thing. There was even one person I saw who had to pay for his headphones to listen to the onboard entertainment. I think Delta should quit being so cheap with the profits they make and give it back to your flying customers. It borders on gouging.

Cons: Delta cramps people into these planes and forces you to put your bags under a seat because they stuff at the overhead spaces. They nickel and dime you for every single thing. There was even one person I saw who had to pay for his headphones to listen to the onboard entertainment. I think Delta should quit being so cheap with the profits they make and give it back to your flying customers. It borders on gouging.

Pros: Skywest flight. No issues. Friendly cabin crew. Short 40 minute flight.

Pros: Everything went smoothly

Cons: ???

Pros: Friendly cabin crew. Early am departure. On board entertainment is a great selection of movies/TV etc. Clean aircraft. Comfortable seating. Great flight.

Cons: did'nt go because of flooding and u kept my money knowing it was'nt my fault i had to cancell trip, never again

Pros: Nothing

Cons: Worst customer service experience of my life - they cancelled the flight only for people with connections and booked me to a week later.

Cons: Discomfort in seat, need to pay for water, no WiFi or Internet/entertainment for international flight.

Pros: Price Friendliness of the staff Boarding Ease

Cons: The plane was really hot The staff could be a bit hard to find

Pros: Good selection of free, in-flight entertainment.

Cons: Our flight was delayed on the runway, but that wasn't the airlines fault.

Pros: Everything went smoothly

Cons: ???

Pros: Crew was great. The video game quiz re knowledge of cities worldwide was entertaining and educational

Pros: Microphone in seat 31 E (isle seat) did not work. It has a short in it.

Pros: Nothing

Cons: Worst customer service experience of my life - they cancelled the flight only for people with connections and booked me to a week later.

Pros: Plane was comfortable, staff was nice

Cons: The after ticket price for baggage and seat selections ended up costing roughly the same as Icelandair. Unless you don't need anything larger than a messenger bag, look elsewhere.

Cons: Discomfort in seat, need to pay for water, no WiFi or Internet/entertainment for international flight.

Cons: did'nt go because of flooding and u kept my money knowing it was'nt my fault i had to cancell trip, never again

Pros: Good selection of free, in-flight entertainment.

Cons: Our flight was delayed on the runway, but that wasn't the airlines fault.

Pros: Friendly cabin crew. Early am departure. On board entertainment is a great selection of movies/TV etc. Clean aircraft. Comfortable seating. Great flight.

Pros: Skywest flight. No issues. Friendly cabin crew. Short 40 minute flight.

Pros: Delta cramps people into these planes and forces you to put your bags under a seat because they stuff at the overhead spaces. They nickel and dime you for every single thing. There was even one person I saw who had to pay for his headphones to listen to the onboard entertainment. I think Delta should quit being so cheap with the profits they make and give it back to your flying customers. It borders on gouging.

Cons: Delta cramps people into these planes and forces you to put your bags under a seat because they stuff at the overhead spaces. They nickel and dime you for every single thing. There was even one person I saw who had to pay for his headphones to listen to the onboard entertainment. I think Delta should quit being so cheap with the profits they make and give it back to your flying customers. It borders on gouging.

Pros: Crew were very nice and service was good;

Cons: Seats weren't that comfortable; Everything is to be paid for inflight;

Pros: The professional and helpfulness of the flight staff was impeccable, very kind and soft spoken. I work in customer service and this was one of the best experiences I have had on an airline. Even though it was closer to full I was decently comfortable.

Cons: Bigger chairs for longer flights across the Atlantic but honestly it was fine.

Pros: Cheap. On the first flight the attendant who addressed us called himself "Viking", made jokes (between information), and sang to us at the end.

Cons: Extremely limited legroom. Seat cushioning was terrible.

Pros: The food was good. Inexpensive. Boarding was easy and fast and got to my destination in good time.

Cons: Everything was extra- water, food, baggage. I had to pay twice for my baggage- there and back and it wasn't cheap. Very uncomfortable seats with little leg room. I wasn't able to sleep on my overnight flight.

Pros: Microphone in seat 31 E (isle seat) did not work. It has a short in it.

Pros: This was my daughter’s first solo travel home from college. She said the staff was helpful and kind. She loved that the flight was not over crowded. It was a smooth flight.

Cons: Only negative thing she could say was her flight was delayed an hour. But that isn’t terrible considering all the holiday travelers.

Cons: Not much legroom.

Pros: Friendly cabin crew. Early am departure. On board entertainment is a great selection of movies/TV etc. Clean aircraft. Comfortable seating. Great flight.

Cons: It's OK to ask to pay for everything as long as the flight is on time. But no matter what was the flight - Boston to Iceland, Iceland to Paris, Paris to Iceland and Iceland back to Boston - flights were late - almost missing the connection in Iceland back to Boston. And the fact that you have to take a bus at the airport in Iceland for your connection and wait 20 minutes in the bus is just not acceptable...

Cons: There was a baggage issue on my return flight. Half of the bags did not arrive- or so we were told after waiting 45 minutes. Then we were directed to claim a missing bag. The only Wow cremember there addressed the group then disappeared for over an hour never to be seen again!!! I searched the whole terminal for a Wow employee and could not find one. Bags were eventually returned to us by another air crew!

Cons: did'nt go because of flooding and u kept my money knowing it was'nt my fault i had to cancell trip, never again

Pros: Nothing

Cons: Worst customer service experience of my life - they cancelled the flight only for people with connections and booked me to a week later.

Cons: did'nt go because of flooding and u kept my money knowing it was'nt my fault i had to cancell trip, never again

Pros: Lovely planes, crew, airports. All went well.

Cons: Would have preferred ceiling lights to have been completely dimmed during night flying. Would have preferred ramp (walk-on/off) exits at all airports.

Cons: It's OK to ask to pay for everything as long as the flight is on time. But no matter what was the flight - Boston to Iceland, Iceland to Paris, Paris to Iceland and Iceland back to Boston - flights were late - almost missing the connection in Iceland back to Boston. And the fact that you have to take a bus at the airport in Iceland for your connection and wait 20 minutes in the bus is just not acceptable...

Pros: Nice planes - the electrical outlets were key.

Cons: You had to pay for everything in the flight. I’m fine with that, but I wish they had provided water.

Pros: I enjoyed having the whole row to myself on both flights to Paris and the crew was great

Cons: I would like if there was entertainment available without having to use the iPad. It’s not comfortable to watch the TV sitting in the seat looking down. Maybe TVs in the seat back tops that you have to pay for to turn on would be better. I bet you would get more people to buy.

Pros: Price Friendliness of the staff Boarding Ease

Cons: The plane was really hot The staff could be a bit hard to find

Pros: Nothing

Cons: Worst customer service experience of my life - they cancelled the flight only for people with connections and booked me to a week later.

Cons: It's OK to ask to pay for everything as long as the flight is on time. But no matter what was the flight - Boston to Iceland, Iceland to Paris, Paris to Iceland and Iceland back to Boston - flights were late - almost missing the connection in Iceland back to Boston. And the fact that you have to take a bus at the airport in Iceland for your connection and wait 20 minutes in the bus is just not acceptable...