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Latest Iceland Flight Deals

Reykjavik
Nonstop from $299.98
Akureyri
Nonstop from $190.86

FAQs - Booking Iceland flights

How long is the flight to Iceland?

An average nonstop flight from United States to Iceland takes 10h 57m, covering a distance of 3427 miles. The most popular route is Newark - Reykjavik with an average flight time of 5h 30m.

What is the cheapest flight to Iceland?

The cheapest ticket to Iceland from United States found in the last 72 hours was $166. The most popular route is Newark to Reykjavik and the cheapest airline ticket found on this route in the last 72 hours was $214.

Which airlines fly to Iceland?

Icelandair, WOW air & JetBlue fly the most frequently from United States to Iceland. The most popular route is Newark to Reykjavik, and Icelandair and WOW air fly this route the most.

What are the most popular destinations in Iceland?

Based on KAYAK flight searches, the most popular destination is Reykjavik (100% of total searches to Iceland). The next most popular destination is Akureyri (0%).

Book cheap flights to Iceland

(Round-trip)
Airports
Origin
New York
$304
only
$304
Chicago
$166
only
$166
Washington
$306
only
$306
Pittsburgh
$179
only
$179
Boston
$169
only
$169
Destination
Reykjavik
$166
only
$166
Fri, Jan 11
ORD
Chicago O'Hare International
KEF
Reykjavik Keflavik Intl
6h 20m
Mon, Jan 14
KEF
Reykjavik Keflavik Intl
ORD
Chicago O'Hare International
7h 10m
Trip: 4 days
5.1OkayShow reviews
Overall 5.1 Okay
Based on 46 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
ORD
KEF
Excellent 8.0

Pros: Can't beat WOW prices! It's no frills (not roomy, upcharges for seat selection, bags, and snacks), but staff is pleasant, plane is clean, communication about delays and meal service is exceptional.

Cons: Seats were a bit cramped, and six + hours is a long flight with only snack service. Complimentary water should be an offering.

ORD
KEF
Mediocre 3.0

Pros: We arrived (eventually), crew was friendly, cheap price

Cons: Huge delay, very unorganized boarding process

ORD
KEF
Mediocre 3.3

Cons: No Tv , No meals, Extra weight cost about 20 usd per pound

ORD
KEF
Okay 4.0

Pros: WOW air is one of the most affordable airlines out there. It will get you from point A to point B. But that is about it. If you don't care about comfort, customer service, or delays, then this is the airline for you.

Cons: 1. The lack of legroom. It should be illegal to pack those seats so close together. I could not sit straight the entire flight because my knees were jammed into the seat in front of me so hard. 2. With the above said, you have the option to pay for larger seats (exit row, etc). So we did that for our return flight home- only to arrive and NOT receive the seats with extra leg room. The airline attendants were not courteous at all regarding this and said because it was a full plane, there was nothing they could do about it other than suggest we email WOW or call their 800 number (and wait a half hour to reach somebody) 3. The flight delays. Read other people's reviews. We sat on the tarmac almost an hour and a half- because a customer was a no-show, they had to find that persons checked luggage and take it off the plane. This is a very poor business decision. First off this costs the airline company tons of money because now you have to reroute passengers who miss their connecting flight- costing new tickets, possible hotels, etc. Second- it is not the airline company's responsibility to move your stuff if you can't make your own flight. Get your stuff shipped back later- at your own cost as this is not the airlines fault you couldn't make your own flight. 4. Limited aneminities. For a 6 hour flight you would think food could be purchased even if you have to pay for it. Nope. We will not fly WOW again. It is not a WOW experience let me tell you.

ORD
KEF
Okay 5.6

Pros: The price for the flight was very nice and the staff was on top of things especially for how long the flight was.

Cons: The food and drinks were very overpriced and taxed as well.

Mon, Nov 26
JFK
New York John F Kennedy Intl
KEF
Reykjavik Keflavik Intl
5h 30m
Sat, Dec 1
KEF
Reykjavik Keflavik Intl
JFK
New York John F Kennedy Intl
6h 17m
Trip: 6 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 11 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.4
JFK
KEF
Excellent 8.6

Pros: Crew was great. The video game quiz re knowledge of cities worldwide was entertaining and educational

ATL
CLE
Excellent 10.0

Pros: Everything went smoothly

Cons: ???

JFK
KEF
Excellent 10.0

Pros: Good selection of free, in-flight entertainment.

Cons: Our flight was delayed on the runway, but that wasn't the airlines fault.

JFK
KEF
Okay 5.3

Pros: Good movie selection

Cons: Just about everything else was mediocre

DEN
DTW
Excellent 10.0

Pros: Friendly cabin crew. Early am departure. On board entertainment is a great selection of movies/TV etc. Clean aircraft. Comfortable seating. Great flight.

Tue, Nov 27
BOS
Boston Logan International
KEF
Reykjavik Keflavik Intl
5h 30m
Wed, Dec 5
KEF
Reykjavik Keflavik Intl
BOS
Boston Logan International
6h 10m
Trip: 9 days
6.0GoodShow reviews
Overall 6.0 Good
Based on 92 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
BOS
KEF
Okay 4.6

Pros: The price of the ticket, initially that is, see below.

Cons: You must pay for a carry-on, which wrecks the substantial price difference between Icelandair and Wow! They called for Final Boarding over 50 minutes before departure and then proceeded to not even leave the gate until actual departure time, no stated delay either. They want you to rush on and wait, and pay! Woke up the cabin to try and sell hats with over 3 hours to go on flight. Not even water or a simple snack was complimentary. The Spirit Airways of Europe....

BOS
KEF
Good 7.3

Pros: Nice planes - the electrical outlets were key.

Cons: You had to pay for everything in the flight. I’m fine with that, but I wish they had provided water.

BOS
KEF
Excellent 8.0

Pros: Lovely planes, crew, airports. All went well.

Cons: Would have preferred ceiling lights to have been completely dimmed during night flying. Would have preferred ramp (walk-on/off) exits at all airports.

BOS
KEF
Excellent 8.0

Pros: I enjoyed having the whole row to myself on both flights to Paris and the crew was great

Cons: I would like if there was entertainment available without having to use the iPad. It’s not comfortable to watch the TV sitting in the seat looking down. Maybe TVs in the seat back tops that you have to pay for to turn on would be better. I bet you would get more people to buy.

BOS
KEF
Mediocre 2.0

Cons: did'nt go because of flooding and u kept my money knowing it was'nt my fault i had to cancell trip, never again

Sat, Dec 1
ORD
Chicago O'Hare International
KEF
Reykjavik Keflavik Intl
6h 20m
Tue, Dec 11
KEF
Reykjavik Keflavik Intl
ORD
Chicago O'Hare International
7h 10m
Trip: 11 days
5.1OkayShow reviews
Overall 5.1 Okay
Based on 46 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
ORD
KEF
Mediocre 2.6

Cons: Flight was 2 hours late, causing a missed flight. Baggage took 90 minutes to arrive. The airline provided no info on connections as hundreds of passengers stood around for an hour and then chaos reigned as all rushed to get rebooked in only two lines. Nobody got rebooked until the next day and had to stay overnight in hotels with a voucher that provided only minimal food after a 15 minute walk to a fast food restaurant. the following day we were rebooked to Copenhagen rather than Berlin, with no guarantee of a connecting flight. I was forced to buy another ticket on another carrier in order to make my own wedding.

ORD
KEF
Mediocre 2.0

Pros: NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Cons: (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

ORD
KEF
Excellent 8.0

Pros: Can't beat WOW prices! It's no frills (not roomy, upcharges for seat selection, bags, and snacks), but staff is pleasant, plane is clean, communication about delays and meal service is exceptional.

Cons: Seats were a bit cramped, and six + hours is a long flight with only snack service. Complimentary water should be an offering.

ORD
KEF
Excellent 8.5

Pros: I travel from the U.S. to Europe at least six times per your. I thought I would try this discount carrier. Everything was as advertised, the plane was nice, seats were comfortable and flight well managed.

Cons: I am not a big fan of the seat configuration of the A321, especially for the international flights.

ORD
KEF
Mediocre 3.3

Cons: No Tv , No meals, Extra weight cost about 20 usd per pound

Sun, Dec 2
ORD
Chicago O'Hare International
KEF
Reykjavik Keflavik Intl
6h 20m
Fri, Dec 7
KEF
Reykjavik Keflavik Intl
ORD
Chicago O'Hare International
7h 10m
Trip: 6 days
5.1OkayShow reviews
Overall 5.1 Okay
Based on 46 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
ORD
KEF
Excellent 8.5

Pros: I travel from the U.S. to Europe at least six times per your. I thought I would try this discount carrier. Everything was as advertised, the plane was nice, seats were comfortable and flight well managed.

Cons: I am not a big fan of the seat configuration of the A321, especially for the international flights.

ORD
KEF
Okay 4.0

Pros: WOW air is one of the most affordable airlines out there. It will get you from point A to point B. But that is about it. If you don't care about comfort, customer service, or delays, then this is the airline for you.

Cons: 1. The lack of legroom. It should be illegal to pack those seats so close together. I could not sit straight the entire flight because my knees were jammed into the seat in front of me so hard. 2. With the above said, you have the option to pay for larger seats (exit row, etc). So we did that for our return flight home- only to arrive and NOT receive the seats with extra leg room. The airline attendants were not courteous at all regarding this and said because it was a full plane, there was nothing they could do about it other than suggest we email WOW or call their 800 number (and wait a half hour to reach somebody) 3. The flight delays. Read other people's reviews. We sat on the tarmac almost an hour and a half- because a customer was a no-show, they had to find that persons checked luggage and take it off the plane. This is a very poor business decision. First off this costs the airline company tons of money because now you have to reroute passengers who miss their connecting flight- costing new tickets, possible hotels, etc. Second- it is not the airline company's responsibility to move your stuff if you can't make your own flight. Get your stuff shipped back later- at your own cost as this is not the airlines fault you couldn't make your own flight. 4. Limited aneminities. For a 6 hour flight you would think food could be purchased even if you have to pay for it. Nope. We will not fly WOW again. It is not a WOW experience let me tell you.

ORD
KEF
Mediocre 3.3

Cons: No Tv , No meals, Extra weight cost about 20 usd per pound

ORD
KEF
Mediocre 2.0

Pros: NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Cons: (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

ORD
KEF
Okay 4.0

Pros: price

Cons: everything else

Mon, Dec 10
BOS
Boston Logan International
KEF
Reykjavik Keflavik Intl
5h 30m
Thu, Dec 13
KEF
Reykjavik Keflavik Intl
BOS
Boston Logan International
6h 10m
Trip: 4 days
6.0GoodShow reviews
Overall 6.0 Good
Based on 92 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
BOS
KEF
Okay 4.6

Pros: The price of the ticket, initially that is, see below.

Cons: You must pay for a carry-on, which wrecks the substantial price difference between Icelandair and Wow! They called for Final Boarding over 50 minutes before departure and then proceeded to not even leave the gate until actual departure time, no stated delay either. They want you to rush on and wait, and pay! Woke up the cabin to try and sell hats with over 3 hours to go on flight. Not even water or a simple snack was complimentary. The Spirit Airways of Europe....

BOS
KEF
Okay 5.6

Pros: Plane was comfortable, staff was nice

Cons: The after ticket price for baggage and seat selections ended up costing roughly the same as Icelandair. Unless you don't need anything larger than a messenger bag, look elsewhere.

BOS
KEF
Excellent 8.0

Pros: I enjoyed having the whole row to myself on both flights to Paris and the crew was great

Cons: I would like if there was entertainment available without having to use the iPad. It’s not comfortable to watch the TV sitting in the seat looking down. Maybe TVs in the seat back tops that you have to pay for to turn on would be better. I bet you would get more people to buy.

BOS
KEF
Mediocre 2.0

Cons: did'nt go because of flooding and u kept my money knowing it was'nt my fault i had to cancell trip, never again

BOS
KEF
Mediocre 2.0

Cons: It's OK to ask to pay for everything as long as the flight is on time. But no matter what was the flight - Boston to Iceland, Iceland to Paris, Paris to Iceland and Iceland back to Boston - flights were late - almost missing the connection in Iceland back to Boston. And the fact that you have to take a bus at the airport in Iceland for your connection and wait 20 minutes in the bus is just not acceptable...

Fri, Nov 23
ORD
Chicago O'Hare International
KEF
Reykjavik Keflavik Intl
6h 20m
Wed, Nov 28
KEF
Reykjavik Keflavik Intl
ORD
Chicago O'Hare International
7h 10m
Trip: 6 days
5.1OkayShow reviews
Overall 5.1 Okay
Based on 46 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
ORD
KEF
Mediocre 2.6

Cons: Flight was 2 hours late, causing a missed flight. Baggage took 90 minutes to arrive. The airline provided no info on connections as hundreds of passengers stood around for an hour and then chaos reigned as all rushed to get rebooked in only two lines. Nobody got rebooked until the next day and had to stay overnight in hotels with a voucher that provided only minimal food after a 15 minute walk to a fast food restaurant. the following day we were rebooked to Copenhagen rather than Berlin, with no guarantee of a connecting flight. I was forced to buy another ticket on another carrier in order to make my own wedding.

ORD
KEF
Okay 4.0

Pros: price

Cons: everything else

ORD
KEF
Mediocre 3.3

Cons: No Tv , No meals, Extra weight cost about 20 usd per pound

ORD
KEF
Good 6.4

Pros: Seats were comfortable, flight was relatively smooth, staff was pleasant.

Cons: Not even water available for free. Flight super full. 45 minutes late each way.

ORD
KEF
Mediocre 2.0

Pros: NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Cons: (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

Tue, Jan 1
BOS
Boston Logan International
KEF
Reykjavik Keflavik Intl
5h 30m
Wed, Jan 9
KEF
Reykjavik Keflavik Intl
BOS
Boston Logan International
6h 10m
Trip: 9 days
6.0GoodShow reviews
Overall 6.0 Good
Based on 92 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
BOS
KEF
Excellent 8.0

Pros: I enjoyed having the whole row to myself on both flights to Paris and the crew was great

Cons: I would like if there was entertainment available without having to use the iPad. It’s not comfortable to watch the TV sitting in the seat looking down. Maybe TVs in the seat back tops that you have to pay for to turn on would be better. I bet you would get more people to buy.

BOS
KEF
Okay 5.6

Cons: Discomfort in seat, need to pay for water, no WiFi or Internet/entertainment for international flight.

BOS
KEF
Mediocre 2.0

Cons: did'nt go because of flooding and u kept my money knowing it was'nt my fault i had to cancell trip, never again

BOS
KEF
Excellent 8.0

Pros: Price Friendliness of the staff Boarding Ease

Cons: The plane was really hot The staff could be a bit hard to find

BOS
KEF
Mediocre 2.0

Cons: There was a baggage issue on my return flight. Half of the bags did not arrive- or so we were told after waiting 45 minutes. Then we were directed to claim a missing bag. The only Wow cremember there addressed the group then disappeared for over an hour never to be seen again!!! I searched the whole terminal for a Wow employee and could not find one. Bags were eventually returned to us by another air crew!

Mon, Dec 31
JFK
New York John F Kennedy Intl
KEF
Reykjavik Keflavik Intl
5h 42m
Sun, Jan 20
KEF
Reykjavik Keflavik Intl
JFK
New York John F Kennedy Intl
6h 27m
Trip: 21 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 11 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.4
JFK
KEF
Mediocre 2.0

Pros: I liked nothing about my flight. It was like being waterboarded and held up for my money at the same time. How can you fit so many tiny seats on one plane. And then have 80 year old woman berate us if we as much as have to go to the bathroom. I understand that there is a profit margin,but treating people so poorly is a nice way to do it.

Cons: The service, the tiny seats, the filthy plane, the gross food( why even bother?) the rude flight attendants and being told I was flying Air France when actually it was a horrible American carrier.

ATL
CLE
Excellent 10.0

Pros: Everything went smoothly

Cons: ???

DTW
MCO
Excellent 10.0

Pros: Very comfortable, great entertainment selection

JFK
KEF
Okay 5.3

Pros: Good movie selection

Cons: Just about everything else was mediocre

JFK
KEF
Excellent 8.6

Pros: Crew was great. The video game quiz re knowledge of cities worldwide was entertaining and educational

Wed, Jan 2
BOS
Boston Logan International
KEF
Reykjavik Keflavik Intl
5h 30m
Wed, Jan 9
KEF
Reykjavik Keflavik Intl
BOS
Boston Logan International
6h 10m
Trip: 8 days
6.0GoodShow reviews
Overall 6.0 Good
Based on 92 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
BOS
KEF
Okay 4.6

Pros: The price of the ticket, initially that is, see below.

Cons: You must pay for a carry-on, which wrecks the substantial price difference between Icelandair and Wow! They called for Final Boarding over 50 minutes before departure and then proceeded to not even leave the gate until actual departure time, no stated delay either. They want you to rush on and wait, and pay! Woke up the cabin to try and sell hats with over 3 hours to go on flight. Not even water or a simple snack was complimentary. The Spirit Airways of Europe....

BOS
KEF
Okay 5.6

Cons: Discomfort in seat, need to pay for water, no WiFi or Internet/entertainment for international flight.

BOS
KEF
Excellent 8.0

Pros: I enjoyed having the whole row to myself on both flights to Paris and the crew was great

Cons: I would like if there was entertainment available without having to use the iPad. It’s not comfortable to watch the TV sitting in the seat looking down. Maybe TVs in the seat back tops that you have to pay for to turn on would be better. I bet you would get more people to buy.

BOS
KEF
Good 7.3

Pros: Nice planes - the electrical outlets were key.

Cons: You had to pay for everything in the flight. I’m fine with that, but I wish they had provided water.

BOS
KEF
Excellent 8.0

Pros: Lovely planes, crew, airports. All went well.

Cons: Would have preferred ceiling lights to have been completely dimmed during night flying. Would have preferred ramp (walk-on/off) exits at all airports.

Sat, Jan 12
JFK
New York John F Kennedy Intl
KEF
Reykjavik Keflavik Intl
5h 35m
Sun, Jan 20
KEF
Reykjavik Keflavik Intl
JFK
New York John F Kennedy Intl
6h 27m
Trip: 9 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 11 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.4
DTW
MCO
Excellent 10.0

Pros: Very comfortable, great entertainment selection

JFK
DEN
Excellent 10.0

Pros: Delta cramps people into these planes and forces you to put your bags under a seat because they stuff at the overhead spaces. They nickel and dime you for every single thing. There was even one person I saw who had to pay for his headphones to listen to the onboard entertainment. I think Delta should quit being so cheap with the profits they make and give it back to your flying customers. It borders on gouging.

Cons: Delta cramps people into these planes and forces you to put your bags under a seat because they stuff at the overhead spaces. They nickel and dime you for every single thing. There was even one person I saw who had to pay for his headphones to listen to the onboard entertainment. I think Delta should quit being so cheap with the profits they make and give it back to your flying customers. It borders on gouging.

DTW
ROC
Excellent 10.0

Pros: Skywest flight. No issues. Friendly cabin crew. Short 40 minute flight.

ATL
CLE
Excellent 10.0

Pros: Everything went smoothly

Cons: ???

DEN
DTW
Excellent 10.0

Pros: Friendly cabin crew. Early am departure. On board entertainment is a great selection of movies/TV etc. Clean aircraft. Comfortable seating. Great flight.

Sat, Jan 26
BOS
Boston Logan International
KEF
Reykjavik Keflavik Intl
5h 30m
Mon, Jan 28
KEF
Reykjavik Keflavik Intl
BOS
Boston Logan International
6h 10m
Trip: 3 days
6.0GoodShow reviews
Overall 6.0 Good
Based on 92 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
BOS
KEF
Mediocre 2.0

Cons: There was a baggage issue on my return flight. Half of the bags did not arrive- or so we were told after waiting 45 minutes. Then we were directed to claim a missing bag. The only Wow cremember there addressed the group then disappeared for over an hour never to be seen again!!! I searched the whole terminal for a Wow employee and could not find one. Bags were eventually returned to us by another air crew!

BOS
KEF
Mediocre 2.0

Cons: did'nt go because of flooding and u kept my money knowing it was'nt my fault i had to cancell trip, never again

BOS
KEF
Mediocre 2.0

Pros: Nothing

Cons: Worst customer service experience of my life - they cancelled the flight only for people with connections and booked me to a week later.

BOS
KEF
Okay 5.6

Cons: Discomfort in seat, need to pay for water, no WiFi or Internet/entertainment for international flight.

BOS
KEF
Excellent 8.0

Pros: Price Friendliness of the staff Boarding Ease

Cons: The plane was really hot The staff could be a bit hard to find

Mon, Feb 4
JFK
New York John F Kennedy Intl
KEF
Reykjavik Keflavik Intl
5h 45m
Fri, Feb 8
KEF
Reykjavik Keflavik Intl
JFK
New York John F Kennedy Intl
6h 20m
Trip: 5 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 11 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.4
PBI
LGA
Good 6.3

Pros: Flight timing and gate arrival

Cons: Boarding

JFK
KEF
Excellent 10.0

Pros: Good selection of free, in-flight entertainment.

Cons: Our flight was delayed on the runway, but that wasn't the airlines fault.

ATL
CLE
Excellent 10.0

Pros: Everything went smoothly

Cons: ???

JFK
KEF
Excellent 8.6

Pros: Crew was great. The video game quiz re knowledge of cities worldwide was entertaining and educational

FCO
ATL
Excellent 9.3

Pros: Microphone in seat 31 E (isle seat) did not work. It has a short in it.

Sat, Feb 2
BOS
Boston Logan International
KEF
Reykjavik Keflavik Intl
5h 30m
Sun, Feb 3
KEF
Reykjavik Keflavik Intl
BOS
Boston Logan International
6h 10m
Trip: 2 days
6.0GoodShow reviews
Overall 6.0 Good
Based on 92 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
BOS
KEF
Mediocre 2.0

Cons: It's OK to ask to pay for everything as long as the flight is on time. But no matter what was the flight - Boston to Iceland, Iceland to Paris, Paris to Iceland and Iceland back to Boston - flights were late - almost missing the connection in Iceland back to Boston. And the fact that you have to take a bus at the airport in Iceland for your connection and wait 20 minutes in the bus is just not acceptable...

BOS
KEF
Mediocre 2.0

Pros: Nothing

Cons: Worst customer service experience of my life - they cancelled the flight only for people with connections and booked me to a week later.

BOS
KEF
Okay 5.6

Pros: Plane was comfortable, staff was nice

Cons: The after ticket price for baggage and seat selections ended up costing roughly the same as Icelandair. Unless you don't need anything larger than a messenger bag, look elsewhere.

BOS
KEF
Okay 5.6

Cons: Discomfort in seat, need to pay for water, no WiFi or Internet/entertainment for international flight.

BOS
KEF
Mediocre 2.0

Cons: did'nt go because of flooding and u kept my money knowing it was'nt my fault i had to cancell trip, never again

Thu, Feb 7
JFK
New York John F Kennedy Intl
KEF
Reykjavik Keflavik Intl
5h 45m
Sun, Feb 10
KEF
Reykjavik Keflavik Intl
JFK
New York John F Kennedy Intl
6h 20m
Trip: 4 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 11 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.4
PHL
BOS
Excellent 10.0

Pros: This was my daughter’s first solo travel home from college. She said the staff was helpful and kind. She loved that the flight was not over crowded. It was a smooth flight.

Cons: Only negative thing she could say was her flight was delayed an hour. But that isn’t terrible considering all the holiday travelers.

JFK
KEF
Excellent 10.0

Pros: Good selection of free, in-flight entertainment.

Cons: Our flight was delayed on the runway, but that wasn't the airlines fault.

DEN
DTW
Excellent 10.0

Pros: Friendly cabin crew. Early am departure. On board entertainment is a great selection of movies/TV etc. Clean aircraft. Comfortable seating. Great flight.

DTW
ROC
Excellent 10.0

Pros: Skywest flight. No issues. Friendly cabin crew. Short 40 minute flight.

JFK
DEN
Excellent 10.0

Pros: Delta cramps people into these planes and forces you to put your bags under a seat because they stuff at the overhead spaces. They nickel and dime you for every single thing. There was even one person I saw who had to pay for his headphones to listen to the onboard entertainment. I think Delta should quit being so cheap with the profits they make and give it back to your flying customers. It borders on gouging.

Cons: Delta cramps people into these planes and forces you to put your bags under a seat because they stuff at the overhead spaces. They nickel and dime you for every single thing. There was even one person I saw who had to pay for his headphones to listen to the onboard entertainment. I think Delta should quit being so cheap with the profits they make and give it back to your flying customers. It borders on gouging.

Wed, Feb 13
PIT
Pittsburgh
KEF
Reykjavik Keflavik Intl
5h 50m
Wed, Feb 27
KEF
Reykjavik Keflavik Intl
PIT
Pittsburgh
6h 40m
Trip: 15 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 14 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
PIT
KEF
Good 7.6

Pros: Cheap ticket

Cons: You have to pay for a cup of water

PIT
KEF
Good 6.5

Pros: Crew were very nice and service was good;

Cons: Seats weren't that comfortable; Everything is to be paid for inflight;

PIT
KEF
Excellent 10.0

Pros: The professional and helpfulness of the flight staff was impeccable, very kind and soft spoken. I work in customer service and this was one of the best experiences I have had on an airline. Even though it was closer to full I was decently comfortable.

Cons: Bigger chairs for longer flights across the Atlantic but honestly it was fine.

PIT
KEF
Okay 5.5

Pros: Cheap. On the first flight the attendant who addressed us called himself "Viking", made jokes (between information), and sang to us at the end.

Cons: Extremely limited legroom. Seat cushioning was terrible.

PIT
KEF
Okay 5.3

Pros: The food was good. Inexpensive. Boarding was easy and fast and got to my destination in good time.

Cons: Everything was extra- water, food, baggage. I had to pay twice for my baggage- there and back and it wasn't cheap. Very uncomfortable seats with little leg room. I wasn't able to sleep on my overnight flight.

Sat, Jan 12
DCA
Washington Reagan-National
KEF
Reykjavik Keflavik Intl
9h 50m
Tue, Jan 15
KEF
Reykjavik Keflavik Intl
DCA
Washington Reagan-National
12h 11m
Trip: 4 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 21,570 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.4
ATL
CLE
Excellent 10.0

Pros: Everything went smoothly

Cons: ???

FCO
ATL
Excellent 9.3

Pros: Microphone in seat 31 E (isle seat) did not work. It has a short in it.

PHL
BOS
Excellent 10.0

Pros: This was my daughter’s first solo travel home from college. She said the staff was helpful and kind. She loved that the flight was not over crowded. It was a smooth flight.

Cons: Only negative thing she could say was her flight was delayed an hour. But that isn’t terrible considering all the holiday travelers.

SLC
CDG
Excellent 9.3

Cons: Not much legroom.

DEN
DTW
Excellent 10.0

Pros: Friendly cabin crew. Early am departure. On board entertainment is a great selection of movies/TV etc. Clean aircraft. Comfortable seating. Great flight.

Sat, Feb 23
BOS
Boston Logan International
KEF
Reykjavik Keflavik Intl
5h 30m
Thu, Feb 28
KEF
Reykjavik Keflavik Intl
BOS
Boston Logan International
6h 10m
Trip: 6 days
6.0GoodShow reviews
Overall 6.0 Good
Based on 92 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
BOS
KEF
Good 7.3

Pros: Nice planes - the electrical outlets were key.

Cons: You had to pay for everything in the flight. I’m fine with that, but I wish they had provided water.

BOS
KEF
Mediocre 2.0

Cons: It's OK to ask to pay for everything as long as the flight is on time. But no matter what was the flight - Boston to Iceland, Iceland to Paris, Paris to Iceland and Iceland back to Boston - flights were late - almost missing the connection in Iceland back to Boston. And the fact that you have to take a bus at the airport in Iceland for your connection and wait 20 minutes in the bus is just not acceptable...

BOS
KEF
Mediocre 2.0

Cons: There was a baggage issue on my return flight. Half of the bags did not arrive- or so we were told after waiting 45 minutes. Then we were directed to claim a missing bag. The only Wow cremember there addressed the group then disappeared for over an hour never to be seen again!!! I searched the whole terminal for a Wow employee and could not find one. Bags were eventually returned to us by another air crew!

BOS
KEF
Mediocre 2.0

Cons: did'nt go because of flooding and u kept my money knowing it was'nt my fault i had to cancell trip, never again

BOS
KEF
Mediocre 2.0

Pros: Nothing

Cons: Worst customer service experience of my life - they cancelled the flight only for people with connections and booked me to a week later.

Sat, Mar 2
BOS
Boston Logan International
KEF
Reykjavik Keflavik Intl
5h 30m
Thu, Mar 7
KEF
Reykjavik Keflavik Intl
BOS
Boston Logan International
6h 10m
Trip: 6 days
6.0GoodShow reviews
Overall 6.0 Good
Based on 92 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
BOS
KEF
Mediocre 2.0

Pros: Nothing

Cons: Worst customer service experience of my life - they cancelled the flight only for people with connections and booked me to a week later.

BOS
KEF
Mediocre 2.0

Cons: did'nt go because of flooding and u kept my money knowing it was'nt my fault i had to cancell trip, never again

BOS
KEF
Excellent 8.0

Pros: Lovely planes, crew, airports. All went well.

Cons: Would have preferred ceiling lights to have been completely dimmed during night flying. Would have preferred ramp (walk-on/off) exits at all airports.

BOS
KEF
Mediocre 2.0

Cons: It's OK to ask to pay for everything as long as the flight is on time. But no matter what was the flight - Boston to Iceland, Iceland to Paris, Paris to Iceland and Iceland back to Boston - flights were late - almost missing the connection in Iceland back to Boston. And the fact that you have to take a bus at the airport in Iceland for your connection and wait 20 minutes in the bus is just not acceptable...

BOS
KEF
Good 7.3

Pros: Nice planes - the electrical outlets were key.

Cons: You had to pay for everything in the flight. I’m fine with that, but I wish they had provided water.

Sat, Mar 2
BOS
Boston Logan International
KEF
Reykjavik Keflavik Intl
5h 30m
Thu, Mar 7
KEF
Reykjavik Keflavik Intl
BOS
Boston Logan International
6h 10m
Trip: 6 days
6.0GoodShow reviews
Overall 6.0 Good
Based on 92 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
BOS
KEF
Mediocre 2.0

Pros: The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Cons: There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

BOS
KEF
Excellent 8.0

Pros: I enjoyed having the whole row to myself on both flights to Paris and the crew was great

Cons: I would like if there was entertainment available without having to use the iPad. It’s not comfortable to watch the TV sitting in the seat looking down. Maybe TVs in the seat back tops that you have to pay for to turn on would be better. I bet you would get more people to buy.

BOS
KEF
Excellent 8.0

Pros: Price Friendliness of the staff Boarding Ease

Cons: The plane was really hot The staff could be a bit hard to find

BOS
KEF
Mediocre 2.0

Pros: Nothing

Cons: Worst customer service experience of my life - they cancelled the flight only for people with connections and booked me to a week later.

BOS
KEF
Mediocre 2.0

Cons: It's OK to ask to pay for everything as long as the flight is on time. But no matter what was the flight - Boston to Iceland, Iceland to Paris, Paris to Iceland and Iceland back to Boston - flights were late - almost missing the connection in Iceland back to Boston. And the fact that you have to take a bus at the airport in Iceland for your connection and wait 20 minutes in the bus is just not acceptable...

*
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