I am very satisfied for choosing that Airlines! It was my first time but the everything went smoothly! Thank you!
OK, would prefer some meat for dinner, not just pasta although was tasty. There was only one dish, no choices
It was a great experience. The aircraft is a bit dated but other than that it was great.
Booked economy. Seat felt like it was a bit more roomy than my last trans Atlantic flights. I had a nice person sitting next to me. Everything was as good as it could be considering you are 35,000 feet up in the air and in a metal container. Beers, wine, food were all readily available. Plenty of movies and shows to watch. Friendly flight staff
We were delayed three hours from Montenegro to Vienna on our outbound flight and then rebooked an extra leg on our trip to the US. Our bags, which Austrian made us check in in Montenegro even though the flight was barely half full, didn't find us for ten days. Then, when we asked for compensation for the delay we were given the runaround that the flight originated outside of the EU. Next time we fly Turkish Air.
Despite the booked seats in front of the land we were moved to the back of the plane even first like 8 lines were totally without pasangers. When I tried to sit on empty seat flight attendant asked me to go to my dedicated seat in the fully crowded back of the plane. She was not able to explain why. Food was very poor on flight LAX - VIE.
Austrian Airlines help and service was fine, but Kayak misled us into believing we had purchased a Business Class ticket. In fact, the tickets were only upgraded Coach Class tickets with luggage restrictions that belonged to the Coach Class. Very disappointed! Paid over $$$$ 9K for the two tickets. Very disappointing!
WiFi would have been nice and some more powerful usb ports, available ports could not keep my phone’s charge much less charge the phone.
Pleasant up to Vienna. Afterward (Vienna- Zagreb) was an horrific experience
Leg room and seat back not a good recline (middle seat)
Staff and flight attendants were very polite. Flight was smooth. My seat on the plane was a bit broken so it would not stay in upright position but it was fine for the most part.
It was Swiss. Our kosher meals were literally frozen solid and therefore inedible, and the crew didnt care.
I didn’t have a seat assignment and my seat was very dirty on the flight from Frankfurt to Budapest.
Sat next to a one year old. She crawled all over the place and made me laugh.
Tastless food and too obvious lack of enthusiasm for service in the economy vesus business class
The service was good, the food could have been better.
Turbulent taking off & landing to Dulles from Raleigh. Flight from Dulles to Tokyo very good!!
Food is terrible. Flight is outdated and seats are not comfy.
I liked that the flight to Kosice was on time, the service was excellent and we arrived to Vienna early. The only thing I did not like, is that I had to pay for my suitcase $75. Bummer
After checking luggage being put in a separate line for payement of luggage. Purchase from “Chat Deal “ was very poor, did not know bought ticket that did not include at least one check bag. Second chat deal called me and told I would hav e pay more $150 to get a aisle seat, clearly trying take money from people when I was able get my aisle seat for free 2 days before flight. Chat deal was the problem mainly.
Broken seat did not recline fully, broken footrest, no air vents, no electricity for charging devices, outlets for headphones or isb did not work. Rude crew. Horrible experience. Would never fly Lufthansa again
In my first flight with Air Canada we sat in the plane for 4:00pm to 6:30pm. Finally we were asked to get off the plane and we were told the flight was cancelled after 7:00pm There was o clear explanation of what was the problem. I was booked without my permission on a Delta Flight at 7:30pm that was leaving at 8:00pm and I still had to go get my luggage(my final destination was Rome with one stop in Toronto. The luggage claim for Canada was closed so had to return to finally get it on the luggage belt.. Of course I missed the Delta flight and all the next day flights were booked. I also lost what I paid for my stay in Rome because I did nt cancel in time. A complete nightmare.
Parents with permanently crying baby on board. Neither parents nor crew did anything to calm the baby. The food was extremely disappointing. Seafood stew was very, very small! Not even appetizer size! Seat had a gap in the back. Had to use a pillow to fill it.
Poor food on flight between Toronto and Stockholm Airport Toronto too crowded
Flight was great only departure was delayed to saome ground crew issues
Staff very helpful. Seat comfortable. Food generous and pretty good.
Numerous delays, missed connections flight. Then connection flights were late as well
Could not check in early online, even after multiple attempts. Got the last row when checked in at airport. Food was bad tasting and no choice at all. Comfort was poor. Overall a very bad experience. I wouldn’t fly again with Lufthansa.
Excellent service by united air staff. Very helpful, understanding and do friendly.
The seat arm rest was solid and would not go up making a long flight uncomfortable
