|Flights Arrive in||Wroclaw Strachowice|
|Flights Depart from||Raleigh-Durham|
Our suitcase was damaged. Because we did not notice this until we got to our apartment we found that it is not possible to make acclaim, rather you just have to make a general complaint with a response according to SAS likely in 3 weeks. This process took over an hour of my time. The three tel numbers given to report damage are in Scandinavia and not much use when travelling within the UK.
Flight left on time, plane was clean, the entertainment was good, and the food was good. The crew in this flight were polite and responsive.
No food or even water
Rerouted without consultaton - added an extra leg to my trip including a necessary mad dash to catch the make-up flight.
late. support afterwards was awful.
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