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Pros: "Comfort and a warm plane."
Cons: "N/a"

Pros: "Efficient loading and unloading and bags were ready quickly"

Pros: "Pilot information/announcements."

Cons: "I didn't like that my first checked bag was $25. I thought it was no charge"

Pros: "Very spacious"
Cons: "Had to pay for a meal"

Pros: "Easy, no bumps, all my luggage arrived."

Pros: "Very accommodating staff"

Pros: "And same overall. It was fine."
Cons: "But it was too goddamn hot!"

Pros: "Thw services was great"

Pros: "Space on plane and staff"
Cons: "Na"

Cons: "CHARGE TO MUCH ON OVER WEIGHT PACKED."

Pros: "Well organized. Efficient. Good round trip BNA-SEA. My first experience with Alaska, but definitely not my last."

Pros: "Everything was wonderful and thank you for making it a positive experience."

Pros: "Nice people"
Cons: "NA"

Pros: "Everyone was nice"

Pros: "I liked that there were outlets on the seatbacks so that you could charge your electronic devices."

Pros: "Arrived early"

Pros: "Very smooth, no issues, took care of bags very well."

Pros: "Having a place to plug in our iPhone and large luggage compartments. The airplane was very comfortable."

Pros: "We left early and arrived early."
Cons: "Vents were weak. Way too warm."

Pros: "Having outlets and usb plugs available for each seat"

Pros: "Too cold!"

Pros: "Love how there are individual usb chargers at every seat. Snacks are reasonably priced."

Cons: "Nothing"

Cons: "The plane was too hot"

Cons: "The plane was freezing. I fly very frequently, never seen anything like that. Got sick."

Pros: "Fast"
Cons: "Na"

Cons: "no wifi"

Pros: "Friendly people"
Cons: "Old planes"

Pros: "Pilot was fantastic and explained everything clearly."

Pros: "That they gave the whole can of soda and a little bit later when down the aisle again to see if anybody wanted anything else"
Cons: "It was hard to rest do two young kids cry but that's something that they can't help overall it was good"

Cons: "Very rough landing :("

Cons: "Baggage was lost"

Pros: "Very courteous and pleasant"

Pros: "We were very satisfied overall."

Pros: "Very friendly"
Cons: "Nothing"

Cons: "To cramped for the tall"

Pros: "Price"
Cons: "n/A"

Cons: "They lost my bag"

Pros: "The whole processes was basically very smooth."

Cons: "A child crying the whole trip behind my seat. No effort by mother to stop child from crying"

Cons: "No window in the window seat! Just a blank panel. Severely disappointed."

Cons: "They sent my bag to Santa Barbara."

Pros: "Best airline I've flown on. Curtis staff, comfortable accommodations and just an overall positive experience. Keep up the good work."
Cons: "Nothing"

Pros: "got there"
Cons: "the brat in front of me screaming"

Pros: "Free wine"

Pros: "Food was good."
Cons: "Changed gate, very late."

Pros: "Perfect"
Cons: "Nothing. All good"

Pros: "Free wine"

Cons: "Friendlier service."

Cons: "Some kind of compensation to cover the missed shuttle and my time."

Pros: "Love the ability to watch films on my device by way of United WiFi"
Cons: "Better snacks"

Pros: "Better staff"
Cons: "Still terrible"

Pros: "united is united"

Cons: "If the power outlet works reliably, it would be much better. The toilet was really small."

Pros: "Boarding was well organized."
Cons: "Delayed departure about 20 minutes. No food for a 5 hour trip. (Knew in advance)."

Pros: "The fact that we actually left."
Cons: "Delayed and upset passengers. Bad breath from passengers circulating in the AC. FA we're okay nothing above and beyond."

Pros: "Everything was great except for the food."
Cons: "The hamburger bun was hard as a rock."

Pros: "Every day they take more away from us....the paying customer. ALL major carriers are becoming LCC ( low cost carriers ). Are there no real domestic airlines left. I REALLY miss Continental."
Cons: "I used to enjoy flying. Now I dtead it. There is NOTHING to look forward to. These days you get to pick lhe lesser of all evils. Is there an airline out there that REALLY wants me as a customer???"

Pros: "Convenient and on time. Comfortable"

Pros: "On time"

Pros: "Fast and easy to check in and get on my plane."
Cons: "Nothing went wrong really for me."

Pros: "Service and flighr smooth"

Cons: "Delays"

Pros: "I arrived safely."
Cons: "It's a zoo. It's a DIY of checking in and checking your bags in. No staff is around to help. You are on your own. Unorganized."

Cons: "Late late late. Had to run to get my connection. Not Uniteds fault though. SFO too busy. Will avoid in future."

Pros: "The two people that helped."
Cons: "That United had NO remorse for our inconvenience and offered NO compensations."

Pros: "Everyone and everything was great"

Pros: "Delay"
Cons: "Delays"

Cons: "30 min delays on both ends."

Cons: "Narrowness of seating."

Pros: "Experience"
Cons: "The time"

Cons: "Not enough legroom for someone 6'5""

Cons: "Long delay"

Cons: "Staff was not overly friendly and carried few smiles."

Cons: "Every possible time was stolen,every fight with a long deleight terrible."

Pros: "Not much, except maybe the price."
Cons: "Rude ground staff (air staff were nice). Several delays and not organized at all."

Pros: "courtesy, efficiency, on time"

Pros: "Cheap fare"
Cons: "Nothing"

Pros: "Airport not crowded. Efficient boarding!"

Cons: "Staff was rude and it was some what ok"

Pros: "The morning cookie was good."
Cons: "It was dirty."

Pros: "No charging docks on plane as military duffle bag open with clothing hanging out on arrival ~ not sure if anything stolen but the threat is very real and it's unacceptable for military bags to be delivered in that manner"

Cons: "Showed up at airport w 2 15 yr olds traveling alone. We're told we needed to pay $150 each way. We were NOT told when tix were purchased. Accused of lying about the girls ages when we booked. Tix were booked and paid by two different parents and times. Agent relented and waived fee. At the gate we were again challenged and had to go thru it all again. No more United for us!"

Cons: "Confusions on dates from Internet. Your site usually sets its own dates without confirming."

Cons: "delayed"

Cons: "Charge for tv!"

Cons: "Should load the plane from the back rather from the front. People in the back can sort their stuff while still be able to load people into the front."

Cons: "Having to pay for Internet sucks"

Pros: "The airline personnel was very helpful to my father."

Cons: "They lost my suitcase."

Pros: "Same as above statement."
Cons: "Pilot landed the plane a little on the rough side. The Tarmac was definitely felt."

Cons: "N/a"

Cons: "Horrible overlay"

Cons: "My luggage got lost! No water offered!"

Pros: "it was very comfortable"

Cons: "No room in the seating, nor in the overhead."

Pros: "same as above"

Pros: "I would like to have a movie for free"