Becoming shittier by the day. Spirit airlines was way better and gave better value for money.
Becoming shittier by the day. Spirit airlines was way better and gave better value for money.
I had never flown Alaska before but I definitely will again . Their app is great and the staff was nice , the plane was clean and comfortable . I've been trying to think of something to complain about but I honestly cannot think of anything . And Alaska itself - wow! Such beauty everywhere out there
The only options for beverages were water and apple juice. When did that happen?
It was really nice as always and i enjoyed the flight this time around wasn't as much turbulence.
entertainment (use your own hardware) was difficult and I don't like tiny tiny screens for movies. "we're locking the bathrooms" messge came as they locked them. how about a warning, e.g. we will lock bathrooms in 15 on our final approach...
First time having to use a wheelchair after a surgery. It was great and they were so very helpful and accommodating.
My flight was delayed in Fairbanks by 45 minutes with no explanation. My next flight was delayed 3 hours in Anchorage then cancelled altogether. Alaska Airlines App was not helpful as it auto-booked me to reach home 2 days later than planed. And I had to fly back to Fairbanks if I wanted to continue with that change. The only real assistance I received was from the Alaska Airlines gate counter supervisor. She was able to get me home one day earlier. This was my 1st experience with Alaska Airlines and it will be my last.
Average. I have Celiac’s disease though and it would be nice if they offered something other than Biscoff cookies.
Not great. We were delayed four hours getting to Las Vegas , and had to cancel plans. The flight crew was also annoyed, I’m sure, by the delay and unfortunately, didn’t help our experience either. Thumbs down in that. There was an hour delay flying out of Vegas. It was a better experience but again, it wasn’t great. Sorry, Alaska. Not flying with them again unless I have to. They’ll never be one of my choices. I’ve flown enough to know good customer service and they don’t have it.
Kayak cancelled my flights for the remainder of my trip … I am very disappointed and had to purchase a ticket today to fly home.