There was a name change needed for the flight..they weren’t able to support that at all resulting me cancelling the flight.
I left New Jersey during snow storm. Flights had been cancelled on the previous days but our flight was not. It did not leave on time, had to switch planes before we actually took off. My luggage was lost. I did not make my connecting flight. Had sty over in Panama. Got to my destination a day late without my carry on ( checked at the gate...lost). Still have not located my other 2 bags. Very stressful expirence. Will not fly united again. Staff at my lay over was poorly trained at handling the situation and my luggage issue is taking a very long time to correct.
The crew was very friendly on board. The gate crew were a little curt, but it was a full flight and they were really trying to get everyone on board quickly so I can't be too upset about that.
Few entertainment options - direct TV unavailable for about half the flight, WiFi also unavailable for the same.
Cell phone holder and power outlets that actually work
Basic economy pricing
Very full no isle seat!
The baggage customer service said the crew will wait for us, but they never did. THANKS for NOTHING!
Food was terrible and the seats tight
The service from the flight attendants on the flight was absolutely amazing
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|Flights Arrive in||Knoxville McGhee Tyson|
|Flights Depart from||Reno|
|Airlines||United, American Airlines|