Crew was great and professional, attempted to help
We didn't even get to board the plane due to a family/medical emergency. And rebooking was a nightmare. Kayak chose to outsource to a 3rd party, airfare.com and they are horrible. They yelled at me and reduced me to tears as well as hung up on me multiple times and screened my calls. We lost put on all our money and didn't get to go on our engagement trip. Actually the engagement was supposed to happen in Europe. Kayak truly screwed us. I will not do business with kayak again. Ever.
We’re not the seller.
At KAYAK we don’t set the prices, so it’s not possible for us to guarantee what other companies are selling.
We compile tonnes of data for you
Our service lets you quickly and easily compare results from hundreds of travel sites at once. In this sense, KAYAK is a search engine and we can't guarantee prices we find.
Why aren’t prices accurate 100% of the time?
Prices on airline seats, hotel rooms and car rentals can change frequently. Several people may also be trying to buy the same travel option simultaneously. As a result, you may find, on occasion, that certain prices are no longer available.
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