Find cheap flights from Reno to Pennsylvania from $97
Round-trip
1 adult
Economy
Fri 4/21
Fri 4/28
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Best round-trip prices found by our users on KAYAK in the last 72 hours
1 stop from $239
1 stop from $97
1 stop from $289
2+ stops from $106
2+ stops from $982
2+ stops from $468
Good to know
Low season | January |
|---|---|
High season | May |
Cheapest flight | $97 |
Average price round-trip | $687 |
Good deal round-trip | $373 |
Good deal one-way | $173 |
Best time to beat the crowds with an average 7% drop in price.
Most popular time to fly with an average 26% increase in price.
Flight from Reno to Philadelphia
(avg. price over the last 2 weeks)
or less
or less
Top tips for finding cheap flights to Pennsylvania
- Book at least 2 weeks before departure in order to get a below-average price.
- High season is considered to be June and July. The cheapest month to fly to Pennsylvania is January.
- Morning departure is around 32% cheaper than an evening flight, on average*.
FAQs - booking Pennsylvania flights
Top 5 airlines serving Reno to Pennsylvania
Scores according to KAYAK customer reviews8.3
Alaska AirlinesOverall score based on 29420 reviews
8.5Boarding
8.3Comfort
8.8Crew
7.9Entertainment
7.9Food
A better selection from the food and beverage cart.
The check-in process in Seattle was chaotic, disorganized. Many kiosks were out of paper, but paper was needed for a baggage tag, and we weren't allowed to get into line until we had one. However, the kiosk doesn't just tell you it's out of paper, it just says that function isn't available. However, the flight itself was right on time, just like our flight from Pittsburgh out to Seattle, which we deeply appreciated.
Cons: "The wifi was challenging to use. Otherwise, it was a fantastic flight."
Pros: "Flight crew was nice."
Cons: "They were careless with our luggage. 2 wheels on my husband's suitcase and 1 on mine were broken off. We have flown before with other airlines, never has our property been damaged before."
Pros: "Crew was great."
Cons: "I dislike cramped, crowded seating. Alaska could reconfigure and lose a row or two to allow for more leg room and customer comfort. I wouldn't fly Alaska if I had another choice."
Pros: "Everything ran quickly and efficiently. Flight Crew was friendly as well."
Cons: "The check in clerk in Reno wasn’t professional at all. He clearly showed impatience and lack of tact with the young family ahead of me as well as myself when it was my turn. Not impressed with his service at all."
Pros: "I've never had such efficient boarding - I wish we could have taken off early! I loooove that there is finally a direct flight from Seattle to Pittsburgh, which I travel between at least twice a year. I will likely continue to use Alaska Airlines for this service from now on."
Cons: "In-flight entertainment embedded in the plane would have been great. I also think it's ridiculous to automatically put your super saver customers in the very last seat, especially if there are a lot of other seats available. Make the experience great for everyone right off the bat!"
Pros: "The customer service rep was polite"
Cons: "They cancelled my flight the night before claiming ‘weather’. It was fine flying weather at my origin, destination, and layover airports and forecast to remain so. All other carriers were flying. The re-booked me not on a later flight, but on the next day with not one, but now two layovers."
Pros: "It was cancelled."
Cons: "If it had happened."
Pros: "Crew was great."
Cons: "Plane was delayed for some reason, and I found out about the delay through Kayak, not at the Alaska counter or gate. Annoying."
Pros: "Wonderful quick flight!"
Cons: "N/A"
Cons: "All good"
Pros: "crew was amazing, timely boarding and deboarding"
Cons: "comfort and food"
Pros: "Got drinks and snacks to passengers quickly."
Cons: "There was a long delay to defrost the wings, it took a long time for the team that does the defrosting to get to the plane."
Pros: "Great crew and flight service. Quick and friendly, the plane was clean."
Cons: "Small planes are rarely comfortable, it's less of a reflection on Alaska Air and more on smaller aircraft. No in flight entertainment, less expected on small craft."
Pros: "Flight was late leaving Reno. No room at the terminal in Seattle so they used busses to transport us to the terminal, but instead of us entering the airline terminal we went all the way to the main terminal area. 3 trains later I missed my connection"
Cons: "All of the above"
Pros: "Service and flight were really great"
Cons: "Leg room is nice, if the seats were about an inch or two wider it would have made a huge difference."
Pros: "It was a smooth flight - crew was really nice."
Cons: "Nothing - it was all good"
Cons: "Sketchiest landing ever. And the crew definitely didn’t communicate that our plane was having problems..."
Pros: "Great service"
Cons: "Nothing"
Pros: "Timeliness"
Cons: "Seat comfort"
Pros: "The bombardiers are old planes but fun. The tray table was broken on one side making it unusable. This is a prop style plane. Not very staff."
Cons: "Very noisy but tolerable."
Pros: "Great crew! On time professional Food average. Excellent pitch for the Alaska Mileage plan and credit card"
Cons: "for a 1 hour flight, you could add more frequent services from Reno to SJC. This will help remove traffic from the roads during long weekend and encourage more travel to Reno/Tahoe area from those of us who don’t prefer driving in traffic"
Pros: "Cabin crew was very helpful"
Cons: "The plane sat in the taxiway a half hour since Alaska only has one gate at MCI and it wasn’t free."
Pros: "The part where I got off the plane."
Cons: "Late by an hour taking of, sat next to heavy people both side. walk way side you would think is no issue but the guy was so heavy that you was in the walk way. I received far to many crotch and butt rubs on my shoulder and a couple times to my face from people squeezing by. My seat should be my seat, it’s what I paid for. The continuous invasion of my already very small personal space just makes flying so unopealing."
Pros: "The flight attendant made sure to touch base with me about my connecting flight and reassured me that we would arrive in time for me to make my connection."
Cons: "The flight was late arriving which was worrying as I had a connecting flight to catch and I was worried we would not make it in time."
Pros: "Everything okay..... the seating is just too damn tight."
Pros: "That I get a free carry on"
Cons: "That I didn't know about the flight being delayed till I got there and didn't know exactly when we would board."
Pros: "Fast and quick. Service was great"
Pros: "We left early and got to San Jose early."
Pros: "Quick, easy, clean"
Pros: "My carry on was simply put underneath with the checked baggage. Then it was easily ready for me to grab for the next flight."
Pros: "Nothing"
Cons: "I paid for premium seats for my hisband and myself. They sat us completely away from each other and both in middle seats!!?? When i asked for seats together, they put us all the way in the back.. no more premium seating and no free drink?? So i paid for premium for nothing! How is possible to book flight for 2 and not seat us together?? And both in middle seats??"
Pros: "The complimentary wine was thoughtful."
Cons: "Turbulence coming out of Reno almost made air sick for a bit."
Cons: "The flight got delayed by 50 minutes."
Pros: "The flight attendants were extremely nice and informed us about the cool deals they have for ski season in Oregon and Washington. I will definitely be flying Alaska a lot more!"
Pros: "Crew was friendly and professional. These small planes are never exceedingly comfortable, but we had a very pleasant flying experience despite that unalterable fact!"
Cons: "Delay boarding"
Cons: "Noisy slow aircraft. Very expensive for a turbine a/c."
Pros: "Not being woke up"
Cons: "Crying baby behind me most the flight"
Pros: "The weather in Reno. I didn't however make it to Seattle."
Cons: "I did not like the fact that I arrived at the airport at 11:15 AM for a noon flight and by the time I got to the front of the line was told that 11:20 AM was the cut off time for that flight. I do not like the fact that the ticket agent Was quite rude and uncaring and unhelpful. The Epitome of poor customer service for a terrible policy. she almost seemed to gloat over the fact that she could not or would not help me join my family for a dinner in Seattle."
Pros: "Friendly Crew! Comfortable Seating! Genuine!"
Pros: "Cabin was nice and warm during flight. Crew were kind and easy to talk to. Planes ran on time too. Well done."
Cons: "The fact that it's owned and operated by Horizon,which meant smaller planes were cut (via a corporate choice), off from having wi-fi. Seriously? Why only give a few planes wifi access and then proceed to market your flights including wifi?? It's rather deceptive. :( This is a let down and ethically kind of stinky!"
Pros: "The staff and everyone was nice and helpful."
Cons: "The flight is noisy cause the plane is smaller."
Cons: "My fought was canceled with no costumer service answeringvtge phone and I had to re book my next ticket"
Cons: "Really? Flight from San Jose to Reno delayed 1 1/2 hours. Return flight delayed 1 hour, then canceled altogether. Both flights delayed or canceled due to mechanical problems. Yes, you did provide a $250 credit, but I lost a day's pay from work. Luckily, my family has a place in Truckee . Felt sorry for so many of the passengers whose travel plans were greatly changed by Alaska's mechanical problems."
Pros: "The professionalism of the crew."
Cons: "I did not receive notice or a page of my flight leaving Boise. I was not in the airport long after arriving from Reno and I missed my original flight and I was right in front of the gate."
Cons: "Not enough room in the cabin,"
Cons: "You failed to inform me that Alaska no longer offered the original flight from Eugene to Portland, so I had to buy another flight the next day and ended up being late for a family gathering for thanksgiving. The Eugene airport was extremely helpful but your service has been horrendous. I will no longer book through a 3rd party. I know this is the wrong flight I'm commenting on but your poor service equates to my poor feedback."
Pros: "the ground and flight crew made every effort to be sure that I made my connection (along with 5 others). They were very pleasant and accommodating"
Pros: "Felt safe withe the cleanest of the plane"
Cons: "Price"
Cons: "The man sitting next to me was coughing and not covering his mouth. I am especially concerned given the recent Coronavirus outbreak."
Cons: "Too many flight delays and gate changes"
Cons: "Bigger plane."
Pros: "Amazing crew"
Cons: "The girls were sweet as usual!"
Pros: "Crew was good. As always not enough leg room if you are taller. Resent having to pay extra for more leg room."
Pros: "I missed my flight and you guys helped me catch the next one :D I was able to still make it yo my final destination within the same day"
Pros: "The check in counter personnel was VERY UNHELPFUL. I was running late to previous Delta flight baggage delay. The counter person would not let me check in even though I still had good 45 mins before take off. AND THE PLANE WAS DELAYED BY 40 MINUTES ANYWAY! I never made the flight, had to take train."
Cons: "The entire Delta customer service was a nightmare. Delayed flights, literally lying supervisor who escalated a dispute, absurdly poor service. ASSISTING A PASSENGER WITH A TRANSFER TO ANOTHER DELTA FLIGHT AFTER THE FIRST ONE WAS DELAYED IS "NOT A GUARANTEED SERVICE". Seriously, it is basic courtesy!"
Pros: "The crew was great. Flight was on time. Although crowded, boarded went smoothly."
Cons: "Checking bags in Reno was a bit chaotic. Only one representative was there to assist when we arrived an hour before the flight. When others arrived to assist, people went directly to counter and were helped before those of us who had been waiting in line. My seat back screen did not work ."
Pros: "The crew was great"
Cons: "No video screens, the choice of snacks is very weak"
Pros: "Good movies; nice crew"
Pros: "comfortable flight"
Cons: "N/A"
Cons: "Perfect"
Pros: "Flight was smooth and fast."
Cons: "Run from gate G to gate C was very tight especially since the first flight was late."
Cons: "Originally, they were putting me on a flight connecting through Atlanta. However, I was traveling with my brother and there was only one seat on it. After looking again, we were put on a much better route through Detroit. I did not have a seat on the second leg and was stressed that I could get bumped. I made the flight but was given a middle seat. Since I have clostrophobia I began to panic. My brother sacrificed his exit row seat for me. He had booked through Delta. I wondered if he got better treatment because of that"
Pros: "Arrived ahead of time"
Pros: "Early warning about little overhead compartment baggage space. Short flight made shorter in air."
Cons: "No enough carry on baggage space"
Pros: "We got on we took off and arrived on schedule just as it should be."
Cons: "N/A"
Cons: "Delayed"
Pros: "I was trying with a broken arm - the Crew both on the plane and off the plane was wonderful"
Cons: "Would like more food available-not for purchase but with what comes with your flight"
Pros: "Not much, hardly anything"
Cons: "The service in First Class, absolutely terrible"
Pros: "The time and the cabin crew were helpful"
Cons: "There was nothing to not like"
Cons: "SeAts"
Pros: "Movies"
Cons: "Everything else"
Pros: "Late, crowded, bumpy"
Pros: "Service was good. Was upgraded for more space."
Cons: "Intertainment unit was not working correctly. Locked up after movie was over. No offers of any sort from crew about issue."
Pros: "No waits, front desk personnel were helpful about baggage accommodations. Clear communications."
Cons: "No issues."
Pros: "Not crowded?"
Cons: "It's a 6A flight from RNO to SLC meaning you are up really early to get to the airport, checkin and wait. There's no Delta lounge, so you're stuck trying to find something to eat and somewhere to sit well before our flight. The exit row seating does help, but the seats didn't recline making it a bit more uncomfortable."
Cons: "delays after delays"
Pros: "Nice upgrade since we didn’t have seats! Delta was a good flight but don’t ever wanna fly on Aeromexico again!"
Cons: "Had all my jewelry stolen from my luggage!"
Pros: "Flight attendants very friendly."
Cons: "Being next to lavatory."
Pros: "Pilots and crew did an amazing job during unstable air coming into Pittsburgh. Great job."
Pros: "I purchased round trip tickets to Cancun Mexico for under $400. And I received 1st class upgrades both ways. I could not be happier with my travel."
Cons: "No complaints"
Pros: "Our original flight was delayed and Marika, at the Delta gate of another flight to the same city, was able to get us on the flight that was going to our city. We were so grateful to get home before the winter storm! We appreciate your staff and the help their quick, efficient manner to get us on a new flight!"
Pros: "Having just exited the AeroMexico flight that came across as unprofessional, it was refreshing to get on a Delta flight. It was not really exceptional, but it met my expectations. The Delta agent on the telephone on the day before our flight WAS exceptional, as she tried valiantly to get us checked in to a flight that had been changed (by Aeromexico) several times. Delta was also exceptional in helping us retrieve our luggage after AeroMexico lost it."
Cons: "The noise by the engines in the back section on the Delta flight was rather unbelievable. As a physician, I think it was likely physically damaging to our hearing. If this interior aircraft noise can’t be avoided, I think earplugs should be offered to passengers in those seats."
Pros: "Courteous staff, boarding process was okay once it got started."
Cons: "Flight was delayed 1.5 hours. Very turbulent flight. Tight seats."
Pros: "very short flight, flight was comfortable"
Cons: "Plane was small so carry on space was at a premium, but everything fit"
Pros: "Great help from gate agent when a delay in connecting flight would have missed the last flight. Agent put a great new agent it together better than the original."
Cons: "Delta is the best"
Pros: "Flight was on time, flight crew was kind and helpful, pilot was smooth and kept us informed of the flight status."
Cons: "Nothing!"
Pros: "Crew was very professional and friendly."
Cons: "Seats too close together."
Pros: "Majority of the crew was pleasant"
Cons: "One flight attendant was EXTREMELY rude to me for no reason"
Pros: "Good do to Delta Staff"
Cons: "We sat on-board the aircraft, at the gate, for almost 2 hours due to a weather delay. During this time, we were not offered refreshments, nor were we offered any type of "compensatory benefit" for our delay (e.g., free Wi-Fi, vouchers good toward a future flight (a $30 voucher per passenger would seem appropriate), additional SkyMiles (3000-5000 SkyMiles would seem appropriate), etc.)."
Pros: "Nothing"
Cons: "One crew member was running late. So we could not start boarding until she got there. Which created a chain reaction of events making the flight late. She was not a pilot. So why couldn't we begin boarding while waiting on her?"
Pros: "Delta always seems to have the most legroom between the seats - Even more than our transatlantic flight! The crew is always friendly and helpful, and nearly all our flights on Delta were on time or early."
Pros: "There wasn't much to like. Just about everything was wrong. The plane was a newish 787, so it didn't feel old. Boarding went well because we complained about how tired we, at 70+, were because the flight was late and we'd been standing up; this resulted in us being boarded with some of the latish priority passengers."
Cons: "Everything, really. The plane was very crowded; small seats, little leg room. The meals were mediocre and the cabin staff were just barely the good side of unhelpful, officious and unfriendly The flight was inexplicably 2 hours or more late in excellent weather. No apologies given, the flight that was originally scheduled for 8 pm left close to 11 pm. While boarding the only light is a purplish ambient lighting that made it impossible to read anything, including the safety material, until the inflight entertainment was loaded up (the lights are only controlled through software-actuated virtual buttons on the screen). The inflight entertainment system is hard to use, too, designed by idiots for use by geniuses. But the very worst thing was the stress caused by Virgin Atlantic in just about guaranteeing that we would miss this flight. On our outbound voyage in January, VA, for reasons nobody knows, booked an ADDITIONAL leg from JHB to CPT on BA at 12:30 pm, even though we were already ON the earlier 9:30 BA flight we'd booked and paid for. Then, when we didn't show up for this spurious flight (because we were already in the air) we didn't book (BA swears they have evidence that VA made this booking), our return flight CPT to JBG three months later was cancelled WITHOUT OUR KNOWLEDGE. If I hadn't been interested in knowing, the day before the flight, if the return BA flight had a meal, I would have showed up at the CPT airport in April and discovered that I had no way to get to the VA flight in JHB! As it was I spent an entire day trying to get back on the flight I'd already paid for. I advise EVERYONE who uses VA to reconfirm flights over and over. There is still no explanation for this. I will never NEVER fly VA again. They are not to be trusted."
Pros: "My Delta flight from Salt Lake to Orlando was the dreaded redeye. Flight was packed, no empty seats. I had a middle row seat. But the plane was new and the seats were comfortable. The flight arrived early.I slept or tried to sleep the entire flight. No complaints."
Pros: "The agents at the gate were very efficient and the flight crew was attentive and pleasant."
Cons: "My seat area was not clean. The arm rest and the tray area had food? on it."
Cons: "Plane was late. Took forever to inboard since they didn't prepare for a handicapped flyer. The plane sat on the runway and taxied for over an hour and the flight crew never gave any updates to the passengers."
Pros: "There was little interaction due to Covid precautions, however the crew was friendly upon entrance and exit."
Cons: "There was a child in front of me that should have had a mask on but was not enforced well."
Cons: "I’m extremely frustrated. When I booked my flight, i was told that the flight would NOT be a full flight due to COVID. It was almost completely full. I was not comfortable with that nor did i receive any notification that it was going to be full prior to boarding. I’m extremely frustrated."
Cons: "Very comfortable. Had all three seats. A lot of crying babies, but I understand the pressure in their ears make it very uncomfortable for them."
Pros: "Well we made it to our destination and it was on time."
Cons: "There was no kiosk, no one working until 6:30 pm, the employees were rude, tossed our bags carelessly, condescending, nonexistent email communication when trying to precheck and make sure we were set up, the girl making announcements kept messing up and getting mad at herself and stopping her announcement so it was hard to keep track of who was boarding. The seats were incredibly tight - OH and it was ridiculous that after purchasing tickets they then hit you with additional fees - like you have to PAY to pick a seat?! And then if you want to bring a carry on it costs the same as a checked bag?! Nickle and diming at its finest. All of the passengers we talked to from our flight all said the same thing. We will never fly Sun Country again."
Cons: "Late going down to Vegas and late coming home from Vegas."
Pros: "Nice crew"
Cons: "Smallest seats I’ve ever been in. Late departure because they forgot the plane’s security check in-between flights. Drinks served but no snacks."
Pros: "The crew was awesome and very attentive to everyone onboard. It genuinely felt like such a welcoming environment."
Cons: "Brochures/tutorials in multiple languages would be helpful."
Pros: "Everything was easy."
Cons: "All the extra charges for luggage and seating. Total rip off! Not flying with Sun Coutry next trip. Very disappointed."
Pros: "On time"
Cons: "Cramped seating"
Pros: "The price of the ticket"
Cons: "We boarded over an hour late. We got in an hour late and had to wait over an hour for our backpacks that we had to pay $25 to check because they didnt fit in the box."
Pros: "No food nor entertainment, thus low ratings in those areas. You could buy snacks but I brought a granola bar to go with complimentary coffee, which was good. Hated paying extra for checked bag and seat reservations. Added $58 to fare but it was cheap."
Cons: "On time."
Cons: "Grumpy female agent at boarding gate"
Pros: "Delay of security check huge mistake"
Pros: "Quick boarding"
Cons: "We were in the last row of a 10pm flight and the flight attendants talked and gossiped the entire flight. The entire plane was trying to sleep and they talked and were obnoxiously loud the entire flight."
Pros: "The flight was great, getting into Seattle a bit early. Very smooth, and I loved how the cockpit kept us updated on our progress. Snacks available, but we had brought our own bananas, pretzels, and a ginger snap cookie to share. I didn't rent a movie unit, so I had to provide my own entertainment! The seats are tight, but the round trip fare from Minneapolis to Seattle was $180 plus $20 something fees and tax! I call that a great bargain! Thanks Sun Country!"
Cons: "Can't think of a thing."
Pros: "Great service & great flight"
Cons: "None"
Pros: "Good"
Cons: "No"
Pros: "on-board entertainment option of hand-held device for movies and tv, though I didn't use that."
Cons: "I was sleeping so didn't have food/drink, can't comment on that aspect"
Pros: "Seats were okay."
Cons: "Rude, borderline racist staff. Overall unprofessional company. Double standards and miscommunications."
Pros: "The staff was very friendly and efficient."
Cons: "Seats are TINY even for myself (5'5 130lbs). Wish the flights had wifi too! I'm sure that's not always feasible though."
Pros: "Crew was friendly and accomodating!"
Cons: "I had trouble getting seat assignments and boarding passes on the computer. then I ended up with exit row seats which was really odd."
Pros: "I like that first class was a very affordable upgrade. It was definitely worth it. I have bad knees so the extra room was needed otherwise I cannot bare the pain I get from not being able to move my legs. The crew was very pleasant and attentive. Overall, I really enjoyed the flight."
Cons: "Even though I was in first class, there wasn't as much leg room where I was seated on my return flight. I was sitting in the front row, and the wall in front of me was quite close. And I was a little surprised that there was no wifi option to purchase during flight. This would have been helpful to allow me to continue to work during that time."
Pros: "2nd leg of flight... Again, Everything was great, no complaints. The roomy, leather seats made the 21/2 hr flight easy. The crew was very respectful and professional. The way flying is suppose to be. Thank you. John"
Cons: "No complaints."
Pros: "The boarding process was simple. You all waited for a flight that was connecting. The seats had a nature recline."
Cons: "There were no free snacks."
Pros: "lots of direct flight options from Minneapolis to regan airport"
Cons: "3 bucks for a bag of pretzels"
Pros: "everything!"
Cons: "absolutely zero complaints!"
Pros: "Nice smooth flight. Loved the TSA precheck."
Cons: "Flight attendants seemed a bit tired and not too interested in their jobs today. Check in agent was nice and helpful."
Pros: "5 stars for the crew"
Pros: "Punctual"
Cons: "- lack of power plugs - could be cleaner Both perhaps more a function of the dated aircraft."
Pros: "Professional courteous."
Pros: "I've flown Sun Country in the past once or twice and had generally positive experiences. Sun Country did offer food vouchers of $10 and $12 due to the delays, and $100 towards a future Sun a Country flight, which is more than I could say for Spirit Airlines. The staff that I encountered did the best with the information they had and were always friendly, but they didn't seem to have the information required to help the passengers they were working with."
Cons: "I flew from Minneapolis to Seattle and back for Christmas with Sun Country and each of my flights was delayed by over three hours. The initial flight we arrived at our gate to discover the flight had been cancelled with no warning and we had been switched to a flight leaving six hours later. When we checked in no one said a word, and when we arrived at our gate there was no Sun Country employee to inform us of the change. The only reason that we and our fellow passengers learned of this at all was by checking the departure boards at the airport and learning it had been cancelled. To add insult to injury they forced each of the passengers to go back out to the front ticket counter to have new tickets reissued rather than having them printed out at our gate, meaning we all had to go back through security due to what seemed to amount to the laziness of the carrier. On the return flight my flight was initially pushed back by one hour, then two, and eventually ended with a four hour delay. Several of these changes were made within mere minutes of each other. While I understand that delays happen, that also means rides needs to be reworked, plans cancelled, etc. To have the first few hours of time with family robbed by a delay, and the final hours of time with family marred by having to rework plans and make last second changes is a disappointment."
Pros: "Desk people were terrific. Everything was on time. Check in went smoothly."
Cons: "I wasn't offered any refreshments"
Pros: "Speedy boarding"
Cons: "Wish the entertainment was in the seat or complementary."
Pros: "The smooth boarding and friendly flight attendants"
Pros: "The seats"
Pros: "on time and no problem getting seats I wanted"
Cons: "Given unsafe seat. Had to change at last minute prior to landing, by a very abrupt flight attendant. Seat should have been red lined. Another passenger where I was moved to had a similar experience. My flight attendant told me that I should have reported the issue earlier. How was I to know that any seatback that goes up 2 inches short of vertical is bad. Am I to know the airline or FAA rules?"
Pros: "Nothing"
Cons: "The seats in the row right behind 1st class are extremely narrow. Customers should be informed of that when booking or boarding."
Cons: "They kept us on the plane for 1 1/2 hours and never took off . I had to pay for my bags and upgrade again on another airline ."
Pros: "Overall flight was good once we boarded."
Cons: "Flight was delayed 3 hours due to other delays."
Pros: "I was unable to use the ticket from LAX to MSP due to a death in my family!. I had to book another earlier flight with another airline to get home to a funeral. Unfortunately, Sun Country didn't have a flight back to MSP the day / time I needed. When I contacted the regarding my cancelation they refunded my money, no questions asked!"
Cons: "Tried to reschedule flight took 2 days"
Pros: "Staff and flight were fantastic"
Cons: "Online check-in did not work. The website directed me to call to check in. Voice message said I had to check in in person."
Pros: "Frontier's hidden charges make me appreciate the experience with sun country even more. Up front and fair service with no surprises was Sun Country."
Pros: "Smaller lines at terminal 2 in MSP On time both ways"
Cons: "Web site did not work for pre checkin No app for paperless boarding pass No technology on older planes (WiFi or screens)"
Pros: "comfortable seats, smooth ride and good customer service"
Cons: "Kayak does not direct sun country customers to select seats when booking - at 24 hour checking it is too late to select seats making it impossible to get a boarding pass in advance"
Pros: "Notheing"
Cons: "My flight was in the morning but while I know that I was not going to make it and try to change it, called to the sun country they told me the same faire as I see on the current price and told them I will buy a new one and bout a new one, it was 7 and more hours waiting connection flight and airport is close during the night we should be advices while you sell. Very disappointed"
Pros: "Sun country is a modern airline with good old passenger comfort values. I'm tall and like the fact that for a very reasonable cost that I can upgrade to a first class or exit row seat. I upgraded to first class for the return trip and was very pleasantly surprised to get real first class service. I Will always check sun country first when purchasing airline tickets."
Cons: "Departing and returning flights were perfect. Thank you."
Pros: "Snack Food selection was good and fairly priced. Free drink service and friendly crew. TSA pre -check. Exit seating was comfortable."
Cons: "Paying for my checked bag, seat, and entertainment. No free snack."
Pros: "I had a great seat"
Cons: "Food. No food at all on board per the flight attendees"
Pros: "Nothing."
Cons: "All of it except the flight crew. They were from Hungary and very polite and helpful. The rest of my experience was terrible. Will not fly UNAmerican again. Will NEVER fly to or via DFW again."
Cons: "I always have preferred American Airlines but they seem to have constant problems with the aircraft these days. This causes delays and missed connections. This in turn causes no breakfast or lunch or dinner opportunities. I travel with snacks in my bag at all times now just in case so I won’t get sick for lack of nourishment or water! This last flight I missed my connection altogether and had to take a shuttle home, then catch a ride back to the airport to pick up my luggage and then get my car to drive home. It was 4 hours past my expected time home."
Pros: "Pilot was Awesome"
Cons: "The crew was eh not very friendly"
Cons: "Was not allowed to get on slightly early with a car seat and a 3 year old to get situated in the seats, though on every other flight we have been allowed to. There was a delay that caused us to miss our connecting flight."
Cons: "How about departing on time! Almost 3 hours after our advertised departure time is ridiculous!"
Pros: "Seats very comfortable"
Cons: "No money for baggage registred"
Pros: "Everything was good!"
Pros: "I feel like there is more leg room in the seats then in other discount airlines! I like the snack and drink, this breaks up the flight a bit. This is nice for me because I don’t like to fly."
Cons: "The staff seemed miserable. No one was nice or even smiled. Just felt like they couldn’t wait for this leg of their day/trip to be over."
Cons: "American changed our seats to back of plane. No explanation."
Pros: "Flight was delayed multiple times, which was understandable. However, communication was so poor we nearly missed it when it finally took off. Wed received notice it was cancelled then were told we had to go to a different gate to rebook. We just happened to go back to recheck the gate as the last group was boarding. Very poorly handled. See above."
Cons: "See above."
Pros: "Short flight"
Cons: "Poor ratings for food Is result of not eating any food. No entertainment."
Pros: "Sat in exit and it"
Pros: "Flight was on time. Crew was very helpful"
Cons: "the staff were not knowledgeable on visa requirements at checkin in Reno. As a result my checkin took long at the counter. Small CRJ700 plane was cramped though fast."
Cons: "I think things would run so much smoother if the plane was loaded from the back to the front. That way you don't have to wait as long for people to put things in the overhead and then sit down."
Pros: "Flight box waste of money for sure. The middle seat was vacant and it was fantastic. We travelbwith a guide dog."
Cons: "The boxed food"
Cons: "On my first flight from SLC to ORD I asked 3 different American Airlines employees if I needed to pay for my carryon before I got on the plane. They all said no. I got on the plane, put my carryon under the seat in front of me and everything was great. I landed in Chicago, got to my gate, went to board and this very rude employee stopped me after I scanned my ticket and told me I couldn’t board with my bag. The EXACT bag I had boarded with in SLC. After harshly grabbing my bag and putting it in the carryon basket to check for size, she wouldn’t let me pass by her into the boarding bridge and told me I was going to have to pay. I tried explaining that I had asked I’m SLC if I needed to check it and they had all said no and that it fit under my seat. She said, “I don’t care what they said in SL, this is what I’m saying here.” And directed me to the front desk where I had to pay $50!! $50 for a carryon backpack that fit under my seat comfortably 20 minutes before!! Without saying a word (cause I didn’t want to yell at the poor girl behind the desk) I paid the $50 and proceeded to enter the bridge but before I passed through, the rude woman said, “have a nice flight ma’am” and scoffed!! An audible scoff. So I’m short, I hate American Airlines and I will do my BEST to not have to fly with them in the future."
Pros: "Good flight overall"
Pros: "Automatic ticket rebooking"
Cons: "It being cancelled."
Cons: "I am not tall but there was no leg room. My knees were in the back of seat. And when passenger in front reclined???? Arggh"
Cons: "Nothing"
Cons: "I am very frustrated that a single part could not be located in the early afternoon to allow the plane to fly. I will be late again for work and it seems to be American Airlines and not Delta that has all the delays or is late."
Pros: "Nothing"
Cons: "Delays without updates, rude flight staff, lost baggage"
Cons: "Flight was a half hour late leaving O'Hare."
Cons: "Missed because of first delay"
Cons: "Being so late"
Pros: "On time departure & arrival."
Cons: "My checked bag, which l paid $25.00 for, didn’t make it on the flight to Pittsburgh. It got there on another flight at 7:30 pm Monday night but no one from American Airlines did anything about trying to get it to me until 11:30 pm. As a result, while l stayed at a hotel only 30 miles from the airport, my bag wasn’t delivered until 2:00 am on Tues, more than 8 hours after l got there. And their website for supposedly checking on lost luggage, aa.com/bag status, is next to useless. It gives no useful information. Use the 800 # but state you want to talk with a human when answering the questions in their phone tree. I’ve had other experiences on AA over the last few years that lead me to question their commitment to customer service. I’ll be avoiding American Airlines as a travel option where other alternatives are available."
Pros: "Seats are terrible. My back hurts after the journey. Leg room is bad too."
Pros: "Friendly Crew, short and easy trip."
Cons: "I wish that there were tv's built in, entertainment."
Cons: "delayed and missed connecting flight"
Pros: "Great attendants excellent customer service"
Cons: "Awful TSAs"
Cons: "Easy direct flight. No issues."
Pros: "."
Cons: "."
Pros: "good timing"
Cons: "snacks and beverages..."
Pros: "Clean, smooth flight, on time."
Cons: "Small plane claustrophobia, entertainment required your own debice"
Cons: "Missed my connecting flight to to 3 delays."
Pros: "why you have send email for survey I cancelled my trip do to emergency/ for sorry really sorry,"
Pros: "Flight was one time."
Pros: "Very friendly crew."
Cons: "Plane landed in Pittsburgh an hour and a half late because of mechanical issues. So that was inconvenient."
Pros: "Boarding was easy and i had a great seat."
Cons: "It wasnt a long flight so there was no entertainment and minimal food."
Cons: "I still have not received my luggage"
Pros: "Limited overhead bag storage. Gates changed to more crowded area. Felt like we were being herded onto the plane. Hurry up, etc. clear the aisles that sort of thing."
Pros: "short flight so I would not expect any particular issues."
Pros: "Everything!"
Cons: "Nothing!"
Pros: "Politeness of the crew"
Cons: "Not very spacious and entertainment only offered at My own expense"
Cons: "Broken down seat cushion ."
Pros: "Quick flight (made up for lost time), good pilot, smooth landing."
Cons: "- Delayed by 30 minutes or so at take off - Too cold in the cabin, no more blankets to provide - Overhead compartments were full so people with a luggage where asked to get back to the front of the plane to check in their luggage. Very inefficient process as there were still people trying to board at the same time - No in-flight entertainment"
Pros: "Crew was very nice!"
Pros: "Delays caused a little stress but all in all a good experience."
Cons: "Late arrival to DCA."
Pros: "I liked the complimentary stuff"
Cons: "Sitting in the isle seats are very tight and to close, pop was flat"
Pros: "Very good and safe"
Cons: "Everything was great"
Pros: "Easy bording"
Cons: "Everything was good"
Cons: "The rubber chicken in first class was awful. Drinks and wine were good. Service was excellent."
Cons: "Not having had to be on a connecting flight in a totally different terminal 20 minutes after I land in Newark."
Cons: "Sat on the runway way too long. Hot. Cramped plane"
Pros: "We had a 1pm connecting flight to SF enroute to Los Angeles and it was suddenly cancelled without any notification. Luckily, Kayak had notified me about the cancellation and we immediately called United to take the next flight out. The earliest was at 5:50pm and we didn’t get back to LA till 7:50pm. The 5:50pm flight was late and therefore push everything out..."
Cons: "No communication from United... the crew and staff was fine, it was just the lack of communication that was disappointing! Not to mention, I had my dog boarded at Doggy Daycare and I’d missed picking her up due to the late return back to LA."
Pros: "The flight was listed as a 50 minute flight. The boarding was great, and very fast and efficient, but there was news that Air Force One was scheduled to land at our destination, so the flight left a bit early. Upon reaching altitude, the plane made record time. 50 minutes was cut down to under 30 from take-off to landing. The attendant was barely on the last row (a charter plane) from serving drinks, before the cart had to be put away for landing."
Cons: "The seats were tiny and my neighbor and I were both a bit taller and stockier than perhaps an average passenger (220lbs)."
Cons: "Seating is very tight and amenities are nada."
Pros: "Flight was on time. Everything went smooth for being in coach."
Cons: "i had no space & couldn’t move because passenger next to me should have been required to purchase TWO SEATS!!! I could not move entire flight & he had armrest up & took up my space & full plant so i could not move elsewhere. my neck is still killing me because i had to turn my head to stay away from his face. i will NEVER fly united again."
Pros: "Easy very organized loading."
Cons: "Really nothing"
Cons: "Very turbulent flight"
Pros: "It got us from a to b but not much more to be said!"
Cons: "The idea of the entertainment system broadcast to your hand held device is fine - it didn't work for me though."
Pros: "Our flight was delayed leaving RNO, and the check-in agent moved my seat up to the front even though I had the new "Basic Economy" so I'd have a better chance running to catch my connection upon arrival. She also put my backpack in one of those plastic bags. DCA did not do the same for me."
Cons: "Small CRJ, so seats were smaller as expected. Short flight though."
Pros: "Mas o menos"
Cons: "En el manejo de mi maleta me rompierón una de las ruedas de la maleta."
Pros: "The crew was great"
Cons: "In a decade of travel I've had three lost bags. Two of which were Air Canada. So I'm going to avoid them."
Pros: "Flight was on time"
Cons: "I am a small person, 5ft 4in 110lbs. The seats are not comfortable and very cramped."
Cons: "Flight turned out to be 3 hours total instead of 1 1/4 hrs because of delays at both ends"
Pros: "Safe Flight Awesome Trip in & out"
Cons: "No sunshine"
Cons: "Sat on the tarmac in Reno for half an hour because of flight control delay from SFO."
Pros: "At least we didn't crash and die"
Cons: "I've flown with United before, and I've only had nothing but trouble. Decided to give them one last try, since their flights were a few bucks cheaper. Big mistake. They canceled my return flight last minute, and scheduled a new one over 24 hours later. Thus causing me to have to book a hotel last minute, as well as now being AWOL, since my Leave paperwork only lasted until my return date. Had to explain to the chief why I won't be at formation. I'm saving myself the trouble and never flying united again, even if I have to spend more money. United isn't even reimbursing me for the hotel. They basically told me to go f**k myself and file a complaint. They can eat a d**k."
Cons: "Every flight delayed 2 hours plus"
Pros: "It's was a straight threw flight."
Cons: "The flight was delayed on the way there and on the way back. I checked the flights to see if they where running on time they said they where. Then I'm told the flight was delayed first 15 min then an hour. The Flight back was even worse the flight was suppose to leave Saint Louis at 3:30 to Newark was delayed 2hours and 50 minutes I checked the flight status said it was going to be on time. If I had know it wasn't going to be on time My son wouldn't have had to wait at the air port as long as He did"
Cons: "Tight uncomfortable seating"
Pros: "Flight out of Reno was delayed due to congestion / back up at LAX. Ground staff patiently helped all passengers reschedule connecting flights / explain options."
Pros: "It was quick but full"
Cons: "The tv broke"
Pros: "Nothing."
Cons: "Airplane went to the wrong airport and caused 3 hour delay . Missed my connecting flight."
Cons: "Very small plane with very small seats"
Pros: "The flight attendant was fantastic, she was up beat and very nice. It was a nice quick flight."
Pros: "One flight, we sat next to ssomeone with a cat in her lap that threw up and pooped the whole time. The second flight a drunk man yelled the whole flight."
Cons: "No food. Horrible service"
Pros: "The courteous ticket agent at the counter in Reno-that's all."
Cons: "Getting stuck, having to change plans. SUCKS!"
Cons: "Very uncomfortable ride. Now I know what dinners feel like. Recently flew Delta and didn't notice discomfort like this."
Pros: "I was on time. I liked the view."
Cons: "I don't like when they leave me at the gate in my wheelchair. I don't like it even more when they take the wheelchair. I feel really uneasy when I am left at the gate. So I have the wheelchair pusher let someone know from the gate that I am there and will need assistance. Once again being sexually assaulted going through the metal detectors. Outside of being foreign most of the United employees seem like complete morons. Also there was that same bag in front of me. So my legroom was restricted."
Pros: "It got me to Boston!"
Cons: "Uncomfortable seats!"
Pros: "It got me to boston, the pilot etc did a great job"
Cons: "Uncomfortable seats, even in Economy plus"
Cons: "Our flights were all cancelled or delayed and they gave us nothing to apologize. We lost 2 whole days of vacation and the cost of our rooms. All of the customer service people were rude. One lady in particular was so rude I had to walk away from the desk. The movie on the plane skipped and was unwatchable. I hate this airline and would pay more to fly another one."
Pros: "Nothing"
Cons: "The flight was delayed for almost 5 hours and then cancelled. This delayed my trip with family to Missouri and inconvenienced many people. On top of that, due to cancellation had to stay in hotel without my luggage and my pills that I have to take daily. Worst experience ever!! I need compensation for all this mess!!!!"
Pros: "It was a quiet and smooth ride."
Pros: "Did everything you scheduled and nice crew."
Cons: "On the 3 hour and 18 minute trip to NY in the coach section the seats have hard plastic armrests and a paded armrest would make your airline the cats meow. Give the coach section a little comfort please."
Cons: "The flight was over one hour late in leaving and while I appreciate that is beyond the control of the flight crew, one steward was quite rude as we were quickly trying to board as she prioritized serving the first class cabin rather than get us all on the plane. At the very least she could have used commonly acceptable language such as "please, thank you and excuse me" but rather chose to use "wait". As some of us where desperate to make a tight connection in SF, focusing on getting people on board and the plane off the ground should have been the crew focus."
Pros: "Shortened flight was unexpected & appreciated. Not sure if I lost some weight or united finally lengthened safety belts but I didn't need extension this trip."
Cons: "Feel like I got conned & ripped off over set upgrade at the checkin kyiosk. Offered an economy upgrade for $79 which actually was $94. I selected seat by window that had no other passengers listed in the seating aisle but somehow in the short period of time I upgrade & walked to gate a middle eastern family with 4 kids, none over 4yrs of age happen to book the seats in my aisle. It was not comfortable & definitely not an upgrade worthy of the xtra $ having kids kicking my chair, yelling, & crying majority of the trip. Had an extreme migraine when finally landed in Houston."
Cons: "I had no indication that my flight was actually with united and not air canada. I almost missed my flight as a result. Was incredibly stressful."
Pros: "Everything worked. Smooth process. But online check in didn't work well for us."
Cons: "Online check-in."
Pros: "Peaceful"
Cons: "The crew workers attitude"
Cons: "Late take off and had to wait for ground crew when landed"
Pros: "The flight attendant was great! Pleasant, polite and professional!"
Cons: "The flight from ORD to ABE was on a plane with expired maintenance logs or inspections? We were delayed 2 hours in arriving for what seemed like a pilots lax in paperwork. But what does a customer expect from an airline who knows they that customer by the balls?"
Pros: "My stuartist was wonderful."
Cons: "Entertainment was announced, yet nothing came up when I connected with the United app."
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