Daily cleaning, installation of cabin HEPA filters on flights from Reno to Puerto Vallarta
Most visitors from Reno can enter Puerto Vallarta without restrictions.
Read more about travel restrictions for Puerto Vallarta
Visitors from Reno are not required to quarantine after entering Puerto Vallarta.
Visitors from Reno are not required to present a negative COVID-19 PCR test or antigen result upon entering Puerto Vallarta.
Health Declaration Form
Completed form should be presented upon arrival
Masks: Required in enclosed environments and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
This flight route requires at least one stop and takes a minimum of 5h 33m.
In the last 72 hours, the best return deals on flights connecting Reno to Puerto Vallarta were found on Alaska Airlines ($278) and Delta ($282). United Airlines proposed the cheapest one-way flight at $122.
A passport is required to fly from Reno to Puerto Vallarta.
Reno airport is called Reno and the only airport in Puerto Vallarta is Puerto Vallarta Ordaz.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Reno to Puerto Vallarta.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Puerto Vallarta from Reno is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Puerto Vallarta with an airline and back to Reno with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Puerto Vallarta from Reno up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
"I missed a connection due to a 4 hour maintenance delay. The worst part is that I can't even attempt to rebook the flight because there is no way to contact Iberia. The desks were closed because there were no more flights that day. They never answer the help line or facebook. I simply cannot, in any way, even get ahold of a person to help me rebook this flight that cost 1000 dollars and was ruined by the fault of the airline. So I am stranded in LA right now, frantically trying to get ahold of anyone from Iberia to help me get to Spain."
Pros: "Clean and friendly staff"
Cons: "All great"
Cons: "The wifi was challenging to use. Otherwise, it was a fantastic flight."
Cons: "Seat cushions feel a little flat."
Pros: "The crew & plane were solid!"
Cons: "The gogo inflight entertainment was super buggy (kept losing the movie and making me restart from the beginning) & they ran out of popular food options early."
Pros: "Flight crew was nice."
Cons: "They were careless with our luggage. 2 wheels on my husband's suitcase and 1 on mine were broken off. We have flown before with other airlines, never has our property been damaged before."
Pros: "Crew was great."
Cons: "I dislike cramped, crowded seating. Alaska could reconfigure and lose a row or two to allow for more leg room and customer comfort. I wouldn't fly Alaska if I had another choice."
Pros: "The customer service rep was polite"
Cons: "They cancelled my flight the night before claiming ‘weather’. It was fine flying weather at my origin, destination, and layover airports and forecast to remain so. All other carriers were flying. The re-booked me not on a later flight, but on the next day with not one, but now two layovers."
Pros: "It was cancelled."
Cons: "If it had happened."
Pros: "Wonderful quick flight!"
Cons: "All good"
Pros: "crew was amazing, timely boarding and deboarding"
Cons: "comfort and food"
Pros: "Got drinks and snacks to passengers quickly."
Cons: "There was a long delay to defrost the wings, it took a long time for the team that does the defrosting to get to the plane."
Pros: "Great crew and flight service. Quick and friendly, the plane was clean."
Cons: "Small planes are rarely comfortable, it's less of a reflection on Alaska Air and more on smaller aircraft. No in flight entertainment, less expected on small craft."
Pros: "Flight was late leaving Reno. No room at the terminal in Seattle so they used busses to transport us to the terminal, but instead of us entering the airline terminal we went all the way to the main terminal area. 3 trains later I missed my connection"
Cons: "All of the above"
Pros: "It was a smooth flight - crew was really nice."
Cons: "Nothing - it was all good"
Pros: "Honestly, I guess the seat was fine."
Cons: "2.5 hour delay, poor service on the plane, late drinks, no compensation for the delay."
Cons: "The fact that Alaska screw up my flight and I wasn't able to fligh. Now they give another flight for 2 days after. I wil never fly with them anymore, nor I recommend anybody to fly with Alaska airlines."
Pros: "The bombardiers are old planes but fun. The tray table was broken on one side making it unusable. This is a prop style plane. Not very staff."
Cons: "Very noisy but tolerable."
Pros: "Great crew! On time professional Food average. Excellent pitch for the Alaska Mileage plan and credit card"
Cons: "for a 1 hour flight, you could add more frequent services from Reno to SJC. This will help remove traffic from the roads during long weekend and encourage more travel to Reno/Tahoe area from those of us who don’t prefer driving in traffic"
Pros: "Easygoing, no issues, received with some frozen margaritas, can’t ask for more..."
Cons: "We arrived at the airport 5 minutes (NO more than that) after the one hour check in time to fly international going to Mexico. We were told we had to wait in line to speak with someone to print a boarding pass. There was an extremely long line with only two employees helping. We then asked if we could get our money back being that if someone has specially helped us with our case only being 5 minutes late to check in, but they declined. We had to book an entirely different flight and still have not gotten our money back. It was very stressful and unprofessional and had someone actually helped us, we would’ve arrived at our destination at the proper time we worked so hard for. I know my boyfriend and I weren’t the only people with his problem because two other families ran into the exact same avoidable problem. It felt very unprofessional. It ruined a familys vacation and caused the poor children to cry because of the lack of accommodation. We would love our money back but not sure you guys will even do so. Very disappointing."
Pros: "Everything was fine"
Cons: "It was basic .. nothing special"
Pros: "it made it on time.... we travel / fly a lot. First time with Alaskan an was far from impressed"
Cons: "All out of food... morning flight an no warning or anything g. We could have ran an got something before boarding started .... they drive the cart by with what I guess... the only 2 options of each category for the first 10 people... to then say... o sorry we have nothing.. An no compensation for it but sorry.... do u a humus pack for 8 bucks.... then one second later when my wife decides she wants it... they say they just gave away the last one... it was redic. Not to mention weren't even all the way in the back Glad to see a few people up front able to eat..."
Pros: "The flight attendant made sure to touch base with me about my connecting flight and reassured me that we would arrive in time for me to make my connection."
Cons: "The flight was late arriving which was worrying as I had a connecting flight to catch and I was worried we would not make it in time."
Pros: "That I get a free carry on"
Cons: "That I didn't know about the flight being delayed till I got there and didn't know exactly when we would board."
Pros: "It was only for a few hours, but we were offered refreshments a few times throughout the trip. Our seats were not too narrow and squished. The process was fast. The plane left on time and landed on time, safely."
Cons: "Crying babies."
Pros: "Todo menos el servicio de internet"
Cons: "Que se paga para tener acceso a internet y te das cuenta que al cruzar la frontera ya no puedes tener acceso,y después te das cuenta que el servicio es solo para Estados Unidos."
Pros: "- quick boarding - quick off-boarding - friendly staff - smooth flight"
Cons: "- wifi wasn't available for most of flight due to area coverage - babies crying but out of the airlines' control - food options were minimal but not a deal breaker"
Pros: "My carry on was simply put underneath with the checked baggage. Then it was easily ready for me to grab for the next flight."
Pros: "The complimentary wine was thoughtful."
Cons: "Turbulence coming out of Reno almost made air sick for a bit."
Pros: "Time and price and oc airport the best"
Pros: "The flight attendants were extremely nice and informed us about the cool deals they have for ski season in Oregon and Washington. I will definitely be flying Alaska a lot more!"
Pros: "Crew was friendly and professional. These small planes are never exceedingly comfortable, but we had a very pleasant flying experience despite that unalterable fact!"
Cons: "Delay boarding"
Cons: "Noisy slow aircraft. Very expensive for a turbine a/c."
Pros: "Not being woke up"
Cons: "Crying baby behind me most the flight"
Pros: "The weather in Reno. I didn't however make it to Seattle."
Cons: "I did not like the fact that I arrived at the airport at 11:15 AM for a noon flight and by the time I got to the front of the line was told that 11:20 AM was the cut off time for that flight. I do not like the fact that the ticket agent Was quite rude and uncaring and unhelpful. The Epitome of poor customer service for a terrible policy. she almost seemed to gloat over the fact that she could not or would not help me join my family for a dinner in Seattle."
Pros: "Cabin was nice and warm during flight. Crew were kind and easy to talk to. Planes ran on time too. Well done."
Cons: "The fact that it's owned and operated by Horizon,which meant smaller planes were cut (via a corporate choice), off from having wi-fi. Seriously? Why only give a few planes wifi access and then proceed to market your flights including wifi?? It's rather deceptive. :( This is a let down and ethically kind of stinky!"
Cons: "The diy watch movies on my own device wouldn't load. More frequent trash pick up."
Pros: "The staff and everyone was nice and helpful."
Cons: "The flight is noisy cause the plane is smaller."
Pros: "Nothing stood out as excellent except that we got there on time."
Cons: "I have usually flown with Virgin America. Uncomfortable seats both along your spine and on your bottom. After boarding the plane, it was very stuffy...no air from the vent. After take off, very little air thru the opened vent. No built in screen as compared to Virgin for movies, music, and a flight map....it's about $10 to rent a tablet to watch things with Alaska. Just before landing they played a commercial advertising their credit card....Oh no, I don't want to listen to commercials on the flight. That will probably cause me to book with another carrier in the future. I HATE COMMERCIALS."
Cons: "My fought was canceled with no costumer service answeringvtge phone and I had to re book my next ticket"
Cons: "Really? Flight from San Jose to Reno delayed 1 1/2 hours. Return flight delayed 1 hour, then canceled altogether. Both flights delayed or canceled due to mechanical problems. Yes, you did provide a $250 credit, but I lost a day's pay from work. Luckily, my family has a place in Truckee . Felt sorry for so many of the passengers whose travel plans were greatly changed by Alaska's mechanical problems."
Pros: "The crew was really nice and the flight was overall relaxing. We didn't feel anything."
Cons: "Our flight left an hour and 10 min later. We weren't notified it was delayed until we boarded the airplane that we had to wait a few minutes because of saturation of flight because holidays. We have to pay for luggage. Overall Alaska Airlines was not organized."
Pros: "The professionalism of the crew."
Cons: "I did not receive notice or a page of my flight leaving Boise. I was not in the airport long after arriving from Reno and I missed my original flight and I was right in front of the gate."
Cons: "Not enough room in the cabin,"
Cons: "You failed to inform me that Alaska no longer offered the original flight from Eugene to Portland, so I had to buy another flight the next day and ended up being late for a family gathering for thanksgiving. The Eugene airport was extremely helpful but your service has been horrendous. I will no longer book through a 3rd party. I know this is the wrong flight I'm commenting on but your poor service equates to my poor feedback."
Pros: "the ground and flight crew made every effort to be sure that I made my connection (along with 5 others). They were very pleasant and accommodating"
Cons: "The man sitting next to me was coughing and not covering his mouth. I am especially concerned given the recent Coronavirus outbreak."
Pros: "Leg room"
Cons: "Not sitting in an airplane without AC for 30 minutes after everyone loaded"
Pros: "Delta Comfort Plus is always great !"
Cons: "Nothing. Perfect flight."
Pros: "Friendly flight attendants. I appreciate the complimentary bag check for my carry-on bag to the destination."
Pros: "The agent at the bag drop was very helpful. We had two reservations and she took the extra step to call someone and helped check our luggage all the way to destination. Thanks for the wonderful service. Flight attendants were all smiling and very friendly. A very special treat that we got two snacks each which were very much appreciated as it was an early morning flight and we didn't get a chance to get breakfasts."
Pros: "That I was able to change flight within the delta app"
Cons: "There was a big delay."
Pros: "Entertainment was up to date."
Cons: "The boarding was processed by one agent. He did a fine job but took too long to board. Needed to have 2 people managing boarding the plane"
Pros: "There is Nothing that like"
Cons: "If you allowed me to get in this flight everything would've been fine.?"
Pros: "Friendly crew"
Cons: "We reserved exit row seats and when they changed the plane they gave our exit row seats to others."
Pros: "The crew was great. Flight was on time. Although crowded, boarded went smoothly."
Cons: "Checking bags in Reno was a bit chaotic. Only one representative was there to assist when we arrived an hour before the flight. When others arrived to assist, people went directly to counter and were helped before those of us who had been waiting in line. My seat back screen did not work ."
Pros: "Delta did a great job getting our checked bags from an overseas arrival to this flight. Boarding smooth."
Cons: "Seats are cramped in coach. Fact of life for all carriers."
Cons: "It was perfect."
Pros: "comfortable flight"
Cons: "at last minute itinerary was changed.. instead of routing through Brisbane, was now routed through Sydney. Flight from Sydney to LAX was delayed by 4 hours, then missed flight LAX to LAS... overall long delayed arrival. Checked the route through Brisbane, and those flights we're all there, departed and landed all on-time... so wondering what the reason was for the change of the itinerary without a cause (no cancel or delayed flights through Brisbane)"
Cons: "Chinese Eastern did not try to help and solve my problem."
Cons: "Sat on the tarmac for 20 Minutes, after taking off late. Arrived to my connecting gate 10 Minutes prior to scheduled departure with no delta attendants in sight and watched my plane sit at the gate and pull away with no way to get on board. Now I’m waiting unnecessarily for 4 hours on another flight."
Pros: "Ease of boarding and deboarding"
Cons: "The flight was delayed (naturally) so the crew was rushed and inattentive. No pre-flight beverages in first class, and then no follow up service once aloft unless you asked. Makes me wonder why I’m paying extra for mediocre service."
Pros: "Overall, flight was great."
Cons: "The couple next to me were a little on the plus size. A little tight for my flight. But I was ok"
Pros: "Internet, seat."
Cons: "Tv screen, sound ."
Pros: "Very friendly gate attendants helped us fix the problem that our frequent flyer number had not been entered on the boarding pass. This may have been because of the booking co., Just Fly."
Cons: "Would have liked more seat options, like when I book on Delta's website. Didn't have enough advance warning."
Pros: "Not much"
Cons: "Seats very uncomfortable no room to move"
Pros: "Great Movie selection!"
Cons: "My flight was delayed several times and had to rebook. Total delays were > 6 hours."
Pros: "Once inside the plane every thing was excellent. Very confortable. Great costumer service."
Cons: "They changed the gate it was unclear and hard to find someone to tell us where to go. Once we found someone the lady yelling at everyone where to go was very rude and rushed. Once we found the second gate the crew at the desk was very nice and helpful."
Pros: "Not crowded?"
Cons: "It's a 6A flight from RNO to SLC meaning you are up really early to get to the airport, checkin and wait. There's no Delta lounge, so you're stuck trying to find something to eat and somewhere to sit well before our flight. The exit row seating does help, but the seats didn't recline making it a bit more uncomfortable."
Pros: "Flight attendants very friendly."
Cons: "Being next to lavatory."
Pros: "The flight entertainment and crew were great. They had a lot of the latest movies available to watch, though I'm not sure you'd be able to watch if you didn't have your own headphones (I did). The crew were friendly and helpful. I got a cold cup of coffee when it should have been hot, and they corrected it immediately."
Cons: "They charge you for everything: sitting in an aisle or window seat ($15); checking one piece of luggage ($25); for food, even on a five hour flight, save for complementary snacks like a granola bar or pretzels. I paid $11 for a tiny sandwich (it fit in the palm of my already small hands). I will definitely get good at the airport next time. It may be just as expensive, but at least it will be filling."
Pros: "Smooth flight. On time and took me from 20 degrees to 80"
Cons: "The flight was fine, but there was no onboard entertainment. Fortunately the Wi-Fi worked so I was able to stream."
Pros: "Great friendly crew"
Cons: "Seats are getting smaller, expensive food"
Pros: "Was short and easy to get in and out of both airports"
Cons: "What ever happened to a free drink on international flights ?"
Pros: "Good clean aircraft. Fairly comfortable seats. Even had a power outlet in my row. Not too bad for an aircraft from the late 70s."
Cons: "for some reason, i had to pay to gate check a bag. It didnt seem like anyone else did while boarding my flight."
Pros: "Everything was great, flight attendants were awesome"
Cons: "The leg room is ridiculously small."
Pros: "Easy flight from check-in to boarding to deplaning."
Cons: "Nothing really! No entertainment and nothing but almonds eaten."
Cons: "We waited 3 hours for the tarmac in Seattle On Christmas"
Pros: "It was a great flight."
Cons: "Force me to take a bad seat"
Pros: "Crew was friendly and efficient"
Cons: "Very minimal legroom. Screaming children behind me kicking my seat during flight"
Pros: "Easy boarding, great service from the flight crew, and excellent food and drink service. Seats were comfortable and plenty of entertainment options for a long flight"
Pros: "Every thing went well"
Pros: "Absolutely nothing."
Cons: "These people are reprehensible. They refused to cancel and refund our tickets when the bride-to-be in a wedding we were supposed to go to was diagnosed with cancer and the wedding was cancelled. Every customer service person we dealt with was uncaring, incompetent, and completely useless."
Cons: "Bathrooms filthy..crew surly, no good option for food on three hour flight but cookies and pretzels."
Pros: "Crew was as helpful as they could be. Even though they didn't have much info about the delay, they answered questions and stayed calm."
Cons: "2 hour delay. Got a free bottle of water."
Pros: "When we landed and I was able to get off the plane"
Cons: "The guy in front of me reclining his sea before take off and the crew not correcting him so I had to which I did. He told the crew "he had the right" Crew refused to correct him because he was on a buddy pass so the rules didn't apply to him."
Pros: "on time"
Cons: "This flight was on a Transavia codeshare with Delta and a real downer after coming from a Delta One business class segment. An uncontrolled mass boarding, crammed in seating, no amenities and charges for a drink of water made this a pretty crappy flight. The crew was nice though."
Pros: "Nothing special good or bad"
Cons: "My seat did not recline properly and had to sit upright throughout the flight, so was less comfortable."
Pros: "Crew was nice, polite, and fairly accommodating. Would prefer to be given the full can of soda, instead of a glass which is 1/2 can and need to ask for more. Xtra leg room seat was ok."
Cons: "Boarding wasn't great. Long lines. Deask lady gave my extra leg room seat, that I had bought and paid for, away to another person which made my boarding pass invalid. Made my boarding longer. Then no overhead space avail when I did get on and I was in bulkhead seat. I got my seat back.. But it was annoying, unnecessary, and uncalled for. And the woman who did it did not apologize."
Pros: "The size of the plane."
Cons: "Wider seats. More entertainment options other that the Limited Live Television options."
Cons: "I always have preferred American Airlines but they seem to have constant problems with the aircraft these days. This causes delays and missed connections. This in turn causes no breakfast or lunch or dinner opportunities. I travel with snacks in my bag at all times now just in case so I won’t get sick for lack of nourishment or water! This last flight I missed my connection altogether and had to take a shuttle home, then catch a ride back to the airport to pick up my luggage and then get my car to drive home. It was 4 hours past my expected time home."
Cons: "Was not allowed to get on slightly early with a car seat and a 3 year old to get situated in the seats, though on every other flight we have been allowed to. There was a delay that caused us to miss our connecting flight."
Pros: "Seats very comfortable"
Cons: "No money for baggage registred"
Pros: "Everything was good!"
Pros: "Gate check of carry-on luggage was nice. The connecting flight from DFW to FLL was on time and the boarding process was very smoothly executed by the gate agent. Well done!!"
Cons: "The flight out of RNO early in the morning was chaotic. One of the kiosks was down and the line to self-check was long and moved very slowly because there was only one agent behind the self-check baggage drop. She did well keeping up but there was a long line of unhappy customers due to the long wait. No snack was offered but I did get a glass of water. Not enough overhead storage for the carry-on bags because passengers get the luggage check tag but brought the carry-on onboard anyway."
Pros: "I feel like there is more leg room in the seats then in other discount airlines! I like the snack and drink, this breaks up the flight a bit. This is nice for me because I don’t like to fly."
Cons: "The staff seemed miserable. No one was nice or even smiled. Just felt like they couldn’t wait for this leg of their day/trip to be over."
Cons: "Flight was delayed 3 hrs"
Pros: "Just ok"
Cons: "No customs forms on board. Big inconveny"
Pros: "Frequent updates on lightning in the area ( causing delays). Full service on board while we were wIting for weather to clear. Very good i flight service."
Cons: "Just the weather — so nothing anyone can control"
Pros: "Short flight"
Cons: "Poor ratings for food Is result of not eating any food. No entertainment."
Pros: "Flight was on time. Crew was very helpful"
Cons: "the staff were not knowledgeable on visa requirements at checkin in Reno. As a result my checkin took long at the counter. Small CRJ700 plane was cramped though fast."
Cons: "I think things would run so much smoother if the plane was loaded from the back to the front. That way you don't have to wait as long for people to put things in the overhead and then sit down."
Pros: "Flight box waste of money for sure. The middle seat was vacant and it was fantastic. We travelbwith a guide dog."
Cons: "The boxed food"
Pros: "The trip was fast and efficient. The crew was very friendly and we had no issues."
Cons: "Delays Always delays. Old planes."
Pros: "Automatic ticket rebooking"
Cons: "It being cancelled."
Cons: "Delays without updates, rude flight staff, lost baggage"
Cons: "Seats are small and not ergonomic"
Cons: "They did not have any customs and immigration forms on the plane so everyone had to pick them up as we got off the plane and fill them out before proceeding to the customs area. It was very inconvenient for all passengers since there was not a good area to fiill out the forms and it slowed everyone down. First time I can ever recall the airlines not having the forms available before we landed"
Pros: "This flight is the normal nonstop from Mia to StL. The seating is tight but not completely uncomfortable."
Cons: "I just had knee replacement 4 1/2 months ago. It was difficult to fully extend my leg under the seat in front of me because the space between rows has shrunk to include more seating."
Pros: "Good price, decent comfort, pleasant cabin crew."
Pros: "Crew did the best they could considering the situation."
Cons: "There were multiple delays, leaving half my flight with missed connections in Phoenix."
Pros: "I haven't flown AA in a while, I was impressed with the entertainment and food!!! They had a variety of movies. Also, the food was simply but delicious! Cheese and fruit!"
Cons: "delayed and missed connecting flight"
Pros: "Great attendants excellent customer service"
Cons: "Awful TSAs"
Cons: "I am missing two items that I had in my checked bag and my clothes and belongings were all messy as if it had been gone through. I am very upset that these items were likely taken by whoever went through my bag."
Pros: "Nice seats, friendly staff and crew."
Cons: "Boarding groups are not clearly announced-and with the threat of checked baggage this makes people angry and spiteful to other passengers. They forgot to bring the immigration forms onboard, only had the customs. They didn't give us pens/pencils to fill out the customs form. This made offboarding confusing and messy. What entertainment? No screens."
Cons: "Flight was delayed because of weather. No fault of carrier."
Pros: "Great crew!"
Cons: "No in flight entertainment and no electric outlet on the flight. Very basic airline."
Pros: "Crew was extremely nice. I dont' like to fly and the take off was so rough, I spent the whole flight in the bathroom. The flight attendant gave me ginger ale and pretzels and let me sit in the back so i didn't have to go back and forth. The other flight attendant had aroma therapy that helped a lot but i was just too freaked out. Those two made the flight as nice as possible."
Cons: "Very rough take off but that is mother nature not the air line :) Took off almost an hour late. LAX scheduled too many flight to land at the same time, Had to wait on the runway in Reno."
Pros: "Clean, smooth flight, on time."
Cons: "Small plane claustrophobia, entertainment required your own debice"
Pros: "Everything. In flight entertainment was great and service as shops."
Cons: "No issues."
Pros: "Outstanding crew and pilot dealt with some tough weather issues"
Cons: "Missed my connecting flight to to 3 delays."
Pros: "We left 55 minutes late. Person at counter was annoying. Kept grabbing the microphone, think he liked hearing himself talk. Wanted to valet all the carryons but there was room in the airplane for them."
Cons: "being late and uncomfortable seats."
Pros: "Flight was one time."
Cons: "It was a standard boarding. The standard ride. I have nothing to complain about"
Pros: "Flight research tools."
Cons: "After choosing seats through this website we were kicked out of all of them and was separated from my partner. Every single flight we took was late and we missed a connection due to a late take off. The low cost was not worth the extreme effort and connecting flights."
Pros: "Boarding was easy & seamless"
Cons: "Had to lie about forgetting my phone charger in the waiting area to get off the plane & give my niece a hug who arrived early on a neighboring flight from NY to RNO as we switched off to take care of my dad who just had a triple bypass. If two people are past security - there should be NO ISSUE with them meeting - we have already been screened & a hug or anything else should not be a crime."
Cons: "I still have not received my luggage"
Pros: "Medical emergency response and support was excellent."
Cons: "No pre-boarding for infant. Straight legroom in 13D still had seat in front recline into my knees at 6'5". Extra legroom purchase did not provide any extra legroom. Need to know what seats provide extra legroom for 6'5" tall passengers."
Cons: "The previous crew did not do some kind of check so leaving Reno was delayed which left almost no time to get to my connecting flight. No one seemed very happy at all."
Pros: "Politeness of the crew"
Cons: "Not very spacious and entertainment only offered at My own expense"
Cons: "Broken down seat cushion ."
Pros: "Very good and safe"
Cons: "Everything was great"
Pros: "Easy bording"
Cons: "Everything was good"
Pros: "Drinks and snacks were fine.. Entertainment OK"
Cons: "Flight was 40 mins late. Plane was older than Noah's Ark."
Cons: "The rubber chicken in first class was awful. Drinks and wine were good. Service was excellent."
Pros: "I enjoyed purchasing a full fare first class ticket for my vacation"
Cons: "I didn’t like being bumped off my flight and being placed on a later flight in coach section. No refund for lesser service."
Cons: "Sat on the runway way too long. Hot. Cramped plane"
Pros: "We had a 1pm connecting flight to SF enroute to Los Angeles and it was suddenly cancelled without any notification. Luckily, Kayak had notified me about the cancellation and we immediately called United to take the next flight out. The earliest was at 5:50pm and we didn’t get back to LA till 7:50pm. The 5:50pm flight was late and therefore push everything out..."
Cons: "No communication from United... the crew and staff was fine, it was just the lack of communication that was disappointing! Not to mention, I had my dog boarded at Doggy Daycare and I’d missed picking her up due to the late return back to LA."
Pros: "The flights were on time"
Cons: "Packed together like animals on the way to the slaughterhouse for a 6 hour flight. And they charge for the tiny screen entertainment. They will happily allow you to swipe your credit card. Fly Jet Blue if you can- extra space between seats, free entertainment, comfortable flights."
Cons: "Seating is very tight and amenities are nada."
Cons: "The crew was the worst ever!!! Very rude ladies who spent more time on their phones then serving the customers. They sucked"
Pros: "Nice crew and smooth travels. Good snacks and coffee."
Cons: "No drop down or seat screens."
Cons: "i had no space & couldn’t move because passenger next to me should have been required to purchase TWO SEATS!!! I could not move entire flight & he had armrest up & took up my space & full plant so i could not move elsewhere. my neck is still killing me because i had to turn my head to stay away from his face. i will NEVER fly united again."
Pros: "Easy very organized loading."
Cons: "Really nothing"
Cons: "Very turbulent flight"
Pros: "Our flight was delayed leaving RNO, and the check-in agent moved my seat up to the front even though I had the new "Basic Economy" so I'd have a better chance running to catch my connection upon arrival. She also put my backpack in one of those plastic bags. DCA did not do the same for me."
Cons: "Small CRJ, so seats were smaller as expected. Short flight though."
Pros: "Getting off the hot tin can!"
Cons: "Plane was delayed because the AC was not working right. It never really cooled down much during the flight. They need to get their act together"
Pros: "Flight was on time"
Cons: "I am a small person, 5ft 4in 110lbs. The seats are not comfortable and very cramped."
Cons: "Flight turned out to be 3 hours total instead of 1 1/4 hrs because of delays at both ends"
Cons: "Sat on the tarmac in Reno for half an hour because of flight control delay from SFO."
Pros: "At least we didn't crash and die"
Cons: "I've flown with United before, and I've only had nothing but trouble. Decided to give them one last try, since their flights were a few bucks cheaper. Big mistake. They canceled my return flight last minute, and scheduled a new one over 24 hours later. Thus causing me to have to book a hotel last minute, as well as now being AWOL, since my Leave paperwork only lasted until my return date. Had to explain to the chief why I won't be at formation. I'm saving myself the trouble and never flying united again, even if I have to spend more money. United isn't even reimbursing me for the hotel. They basically told me to go f**k myself and file a complaint. They can eat a d**k."
Cons: "The united staff kept skipping the lines to drop off the bags. They didn't care when multiple people in line said they were skipping people. After paying once for my checked bag they tried to make me pay again. Asked to see in writing what they were trying to explain and the manager couldn't do it. They never gave me my ticket stub for my checked bag. So if it hadn't arrived I wouldn't have had anyway to find it. Very disappointing staff in SFO. Seemed aa if no one at SFO was happy to be working there or even worse didnt know what to do most of the time. VERY different than the DEN united experience."
Cons: "Every flight delayed 2 hours plus"
Pros: "Plane was 1/2 full; almost all tourists. Clean and ahead of schedule"
Cons: "Snacks are really weak - and I paid for them!"
Pros: "Same exact as above"
Cons: "Same as above"
Cons: "Tight uncomfortable seating"
Pros: "Flight out of Reno was delayed due to congestion / back up at LAX. Ground staff patiently helped all passengers reschedule connecting flights / explain options."
Pros: "I loved how easy it was to book the flight."
Cons: "I cancelled my flight within 24hrs and received no refund because I booked through priceline. However, there was no restriction or clause listed on the ticket stating that I had to cancel through priceline also. It really should not matter who I cancelled through, if I canceled within 24hrs the refund should be given. Also, the debits from my account said United as well as priceline taking me to United's web page to make the purchase. So of course one would think cancelling through United's site is appropriate. I'm very disappointed in United and will consider all other options (Airlines) before booking with them again. PS - United customer gave me the run around for 3 days knowing that it was their policy and they were the company who's keeping my money. Absolutely ridiculous."
Pros: "It was quick but full"
Cons: "The tv broke"
Cons: "Airplane went to the wrong airport and caused 3 hour delay . Missed my connecting flight."
Pros: "First of all, I was excited to get to Puerto Vallarta! Unfortunately, we had a delay due to a child who got sick as the plane was backing from the gate. The crew was fantastic and had paramedics load the plane to check on toddler. The family deboarded and United crew cleaned the throw up. The pilots kept the passengers informed and we proceeded with the flight. The flight attendants were fantastic, particularly the brunette attendant who remembered me from a previous flight. Best flight attendant ever!! Thank you United!!!"
Pros: "One flight, we sat next to ssomeone with a cat in her lap that threw up and pooped the whole time. The second flight a drunk man yelled the whole flight."
Pros: "I arrived at the aurport 1 hr 20 mins before flight - plenty if time to check in and make it to gate at a small airport ad Newark is. Wanted to check in online - the United System did not allow me to. Had to wait in line - long line due to holidays. I raised my hand and asked for assistance given the impending 1 hr cut off time for check in. Was told I should go to the special assustance line. Well, guess what - that line which was meant to be express service for fliers with special situations was moving with the speed of a tortoise - slower than the general line. Only 2 flight assistants were servicing, both incredibly slow. When asked politely that I need special assistance as I was approaching the 1 hr cut iff fir checkin, the United lady yelled at me instead of speeding up her slow motion. Bottom line, I missed my flight on a tiny airport dedpite arriving 1 hr 20 mins before flight. Had to wait 14 hrs overnight at the airport to catch the next flight because the United Airlines personnel are lazy, slow, inefficient, rude and no customer oriented. Terrible service."
Cons: "No food. Horrible service"
Pros: "The courteous ticket agent at the counter in Reno-that's all."
Cons: "Getting stuck, having to change plans. SUCKS!"
Cons: "The flight I purchased was over booked. I had to leave a friend behind and travel on my own. I will never use United Airlines again."
Pros: "I was on time. I liked the view."
Cons: "I don't like when they leave me at the gate in my wheelchair. I don't like it even more when they take the wheelchair. I feel really uneasy when I am left at the gate. So I have the wheelchair pusher let someone know from the gate that I am there and will need assistance. Once again being sexually assaulted going through the metal detectors. Outside of being foreign most of the United employees seem like complete morons. Also there was that same bag in front of me. So my legroom was restricted."
Pros: "It got me to Boston!"
Cons: "Uncomfortable seats!"
Pros: "It got me to boston, the pilot etc did a great job"
Cons: "Uncomfortable seats, even in Economy plus"
Cons: "Our flights were all cancelled or delayed and they gave us nothing to apologize. We lost 2 whole days of vacation and the cost of our rooms. All of the customer service people were rude. One lady in particular was so rude I had to walk away from the desk. The movie on the plane skipped and was unwatchable. I hate this airline and would pay more to fly another one."
Cons: "The flight was delayed for almost 5 hours and then cancelled. This delayed my trip with family to Missouri and inconvenienced many people. On top of that, due to cancellation had to stay in hotel without my luggage and my pills that I have to take daily. Worst experience ever!! I need compensation for all this mess!!!!"
Pros: "It was a quiet and smooth ride."
Pros: "Did everything you scheduled and nice crew."
Cons: "On the 3 hour and 18 minute trip to NY in the coach section the seats have hard plastic armrests and a paded armrest would make your airline the cats meow. Give the coach section a little comfort please."
Cons: "The flight was over one hour late in leaving and while I appreciate that is beyond the control of the flight crew, one steward was quite rude as we were quickly trying to board as she prioritized serving the first class cabin rather than get us all on the plane. At the very least she could have used commonly acceptable language such as "please, thank you and excuse me" but rather chose to use "wait". As some of us where desperate to make a tight connection in SF, focusing on getting people on board and the plane off the ground should have been the crew focus."
Cons: "I had no indication that my flight was actually with united and not air canada. I almost missed my flight as a result. Was incredibly stressful."
Pros: "It was a great experience overall"
Pros: "Everything worked. Smooth process. But online check in didn't work well for us."
Cons: "Online check-in."
Cons: "The crew workers attitude"
Cons: "Late take off and had to wait for ground crew when landed"
Pros: "The on board crew did a good job but didn't have much to offer us."
Cons: "No more seat back pocket. Its aolid plastic now & nothing fits. No meal service on a 4 hour flight. That's ridiculous. No check in counter. Just a sea of people fighting for kiosks to self check in. Bad enough there's no more ticket agents, they could at least have an organized line."
Airlines flying from Reno to Puerto Vallarta have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Reno to Puerto Vallarta
Masks required on board, masks provided on flights from Reno to Puerto Vallarta
Social distancing seating
Middle seats unavailable to book on flights from Reno to Puerto Vallarta
Testing for antibodies, testing for symptoms for flights from Reno to Puerto Vallarta
Waiving of change fees. Search flexible flights from Reno to Puerto Vallarta