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Pros: Everything was great!
Cons: Some announcements were made only in Korean, would have been helpful to also have English on international flight.
Pros: Everything was great!
Cons: Some announcements were made only in Korean, would have been helpful to also have English on international flight.
Pros: the food and the business seat is very good.
Cons: the entertainment must be update more.
Pros: The services that the representative up to the flight crew provided to the passengers are excellent.
Cons: Smooth flight
Pros: The crew was excellent!
Pros: The first meal was awesome! The second one was so-so.
Cons: They should really Consider adding more movie options, in English without having to read subtitles. I had a 13 1/2 hour flight and an 18 hour flight. The movie options were awful and made for our own not so entertaining flight.
Pros: Boarding process was all over the place. No one listened to the instructions the crew gave them. No special meal as requested as a friend of mine is vegan and allergic to several items so luckily she brought her own food on board. Crew was ok, nothing special.
Cons: The in flight movies/tv was not working. The customs situation is crazy. I appreciate the thoroughness but at points it was overboard. Constant scanning of ticket from the security "TSA" to just scanning your bags 2 feet later.
Cons: Loved it
Pros: Boarding is quite fast.
Cons: Food could have been better, customer service could be improve, a simple smile upon serving and speaking could go much better. Perhaps I came from experience from Singapore airlines and emirates airlines.
Pros: The flight was comfortable and service was good
Cons: In flight entertainment movies were limited
Pros: Crew was great
Cons: Movie selection, food options, loud alarm before boarding
Pros: Food, professional staff and crew
Cons: Inconsistent entertainment system
Pros: The airline accommodated by request for special meal with a very good seafood meal at each serving.
Cons: Touchscreen did not work on the entertainment; everything had to be controlled from the remote control.
Pros: Excellent service and food!
Cons: I flown KAL business class a number of times and it’s ok this was first back of the bus experience and it’s awful. I could give ten things I did not like about this flight but I’ll sum it up with one. I brought my own inflatable sleep pillow onboard and after using for about an hour I was woken up and told it was against company regulation to use your own pillow.
Pros: Nothing our tickets had to be cancelled
Cons: Our flight was scheduled with Korean air. We attempted to check in multiple times with issues on the Korean air website. we called and they told us not to worry. Finally, approximately 12 hours before departure we wwere able to check in Only to find out due to the expiration date of our passport we would not be an allowed to check in. We scrambled to get an emergency passport, however by the time it was received we had already missed our flight. Korean air is not willing to aknowledge this as a fault in their system and is instead suggesting this is a kayak issue for allowing us to purchase these flights. I would like the total flight cost refunded as this should never have been allowed to be purchased if Korean air knew at the time of purchase when checking in there would be an issue.
Cons: Rude flight attendant! She opened the food tray on my lap and instead of informing me to put my seat upright, she did it for me as though I was a child.
Pros: Excellent service and attention to detail. Flight Attendents were courteous, friendly and eager to please.
Pros: Good food
Cons: Flight was about 13 hours long ☹ but that how it's
Pros: 비행기안 승무원들은항상 웃고 친절해서 편안한 여행을 할수있다
Pros: Great airline
Cons: I wish they still bumped people to first class when there was room :)
Pros: Planes r great service is good
Cons: We did not like the food but they did give us other tray when we told them we don't like the smelly fish
Pros: The service was good
Cons: Sitting down 5 hrs it was very painful to be sitting that long. My seat eould heat up and it was uncomfortable also. I couldn't sleep during the flight.
Pros: Crew helpful
Cons: Food tasteless
Pros: great flight attendants
Cons: Clean, great services, and good food
Pros: Excellent service and food.
Pros: The crew was so helpful and accommodating with my meal and all aspects of the flight! They were just so nice and I usually done get that with other airlines that I've flown. They were so accommodating it was my first time flying Korean air and I would definatly fly it again! You have plenty of leg room and it was just a pleasant flight!
Cons: I wish they had a few more updated movies and kids movies other than that no complaints
Pros: the company you gave too me were no good i did like then i hope you please do not give that company too no one i did take the fly on Korea air korea air is good but not the company you gave too me too by my ticket from
Pros: Loved it!
Pros: Leg room, choice of food and the overall services
Cons: Check-in procedure is confusing, needs better improvements
Pros: I'm just about 6ft and really do appreciate the plentiful legroom on business class.
Pros: Service, food, entertainment
Cons: Can't choose my own seats
Pros: for the flight from Seoul to Singapore, the flight was superb. In-flight services was perfect. food was excellent and the air stewards and stewardess were all very helpful and full of smiles.
Cons: Check In process at Seoul Counter. the check-in was stressful. the ground staffs insist on using Check-in Kiosks provided even when it was not working as it should be. Ended up being bounced from one staff to another.
Cons: The waiting and boarding procedure -- either at Bangkok Airport or at Seoul Airport, I forget which -- is a little unusual. A written description of this would have been helpful along with the boarding passes.
Pros: I like all the email reminders and alerts
Pros: I liked the spacious seating, up to date entertainment and snacks, plus food even though a short flight. I found the male stewards on this flight a lot more helpful I'm not saying the women weren't as well. Gender balance is good. Overall everytime I have flown Korean Air the service has been exceptionally pleasant and I feel confident and safe. Knock on wood I hope they keep striving for excellence and not lose it along the way like so many other airlines over the years.
Cons: The constant interruptions of messages while watching movies. All the lights along the ceiling of the plane seem to be a lot brighter on day and night flights. Softer lighting be a little bit more comforting to the eyes, besides don't each seat have its own light source if extra lighting is needed!
Pros: The service offered was different than my trip to INC from Kona. Which I would rate excellent service. But coming back the crew made it feel inconvenient. I had to wake for others to eat. I was very tired and just wanted to sleep.
Cons: I had to wake up so person behind me could eat.
Pros: Korean air is wonderful. They maintain high standards of professionalism and friendly service that are sadly lost by American airlines. This sets them in high favor above the rest. Thank you!
Cons: I would like to see more vegetarian meal options as well as possible ways to reduce paper waste and make a more positive impact on the environment.
Pros: Aircraft is well kept and clean. Crew members are attentive and alert.check in process was fast and efficient.
Cons: Charging of excess baggage on second piece of luggage checkedin. Amount is too steep. Selection of movies could be expanded esp the korean selection since its korean air? Current selection of korean movies was only 5!
Cons: Chairs are quite hard and the movies selection limited.
Pros: Everything was perfect. Food was good, seats were great, entertainment was excellent, and the service was incredible!!
Cons: Nothing. Everything was fantastic, even the bathrooms were cleaned multiple times during the flight.
Pros: Great service overall . Crew was very nice.
Cons: at 9pm flight they turn the lights on after the take off. Very difficult time sleeping. Again they'll turn the lights on 1.5hrs before landing, too.
Pros: Excellent service and comfort, from start to finish
Pros: KA broke handle in my luggage and it was difficult to make them pay back some reasonable amount of money for that (my suitcase was just one year old) but at the end they did a lot. Love their metal cutlery instead of plastic ones. It's not only better to eat with them but also better for environment.
Cons: special meals especially Hindu meals non vegetarian
Pros: Customer service was fantastic! They had even found my wife's Ray-Bans from the previous flight and saved them for us 2 weeks later when we flew back. Top notch airline!
Pros: Boarding was smooth. Seats weren't too bad. Decent selection of movies, but have had better. USB plug at every seat. Ordered vegetarian meal but didn't arrive.
Cons: They didn't have my vegetarian meal that I ordered so was pretty hungry.
Pros: I missed my flight by 24 hours. They put me on that day's flight in a better seat than my original at no charge. And their in-flight service is always A+!
Pros: Food n staffing
Pros: The seat that I picked.
Cons: Running water in the bathroom
Pros: Wifi !!!!
Cons: Bigger seats
Pros: Flight attendand Tiessy - QR943 - 8 Jun 2019 (outbound Singapore to Doha) She serve us (with kid) very well, with plenty of smile and warm helpful gestures.
Cons: I really hope that kid's menu can be updated/changed in the system at least 24/48hrs before flight, as that was the first time we ride Qatar (we have no idea the menu) So we only order it once during the outbound flight.
Cons: maybe they can offer more snacks on the plain
Pros: Q Suite business seats are the best with excellent service & delicious variety of meals.
Cons: Nothing. Every thing was great!
Cons: The visa check personnel were the most discourteous airline staff I have ever encountered.
Pros: Crew was nice, attentive and very helpful
Cons: More leg room
Cons: I wish to have little more room on seat for long flight.
Pros: much better than average food
Cons: shorter length flight but maybe little can be done,
Cons: All was well, thanks
Pros: food ok, economy seats not too bad
Cons: old entertainment system. Tight connection and first flight was late, so we got bumped off our connection (they literally removed our names from the flight, even though we could've sprinted through the airport and made it if they waived the 20 minute before departure gate closure). It was an exhausting and long wait for the next flight and I did not think it was well-handled. Staying in a hotel is not a great option, because it takes 2 hours to get out of the airport, another 2 hours cushion to get back in time.
Cons: see my words above. it is bad tryout with your site. there no responsibility. i am very upset about your negligence of your clients.
Pros: The crew, especially Martin and Imen, were fabulous!
Pros: Entertainment variety Frequent drinks offered onboard
Cons: Insufficient amount of in-flight food portion
Pros: Nothing was spectacular.
Cons: No lounge in Philadelphia took my Priority Pass. On the flight, the woman in front of me threw her chair back without asking and almost had hot coffee all over me. When I asked her to put her chair up, she got mad. She went to staff to insist she could put her chair back. I showed them that I was indeed in a back brace for a health condition and that I needed opportunities to move and shift, cross legs to release tension, etc. Staff sided with the rude woman, who, given the chance to move to an equal seat on the opposite aisle where she could recline, refused to move. I was very frustrated and have never been treated with such discrimination regarding my health concerns.
Cons: It was too cold in the plane.
Pros: Entertainment system good,
Cons: Boarding was late, seating very cramped.
Cons: too hot called groups too fast for boarding
Pros: Crew was excellent.
Pros: Service, entertainment, crew were all excellent!
Cons: Flight length
Pros: All good thank you + food and crew and entertainment
Cons: All good thanks
Pros: First it was a brand new airplane and only that but it came with good food selection and enough spaces for tall guys like me .
Pros: The best airline I have ever flown.
Pros: Seats were comfortable, they were aware of alternative meal requests, professional, comfortable temperature
Cons: When dropping my bag at check in counter, the employee at the counter asked, somewhat intrusively, what the extra fee I paid was for. When I told her it was for the Al Mourjan lounge in Doha, her facial response and attitude came across as judgemental, and was not appropriate
Pros: Overall services
Cons: Checking in was very lengthy and boring. More check in counters could ease the situation.
Pros: Great service and excellent flying!
Cons: Food was a bit dry
Pros: It was much better flight then JFK-Doha, crew was fast and efficient.
Cons: Dirty washrooms.
Cons: Seats and legroom too small
Pros: Over all great
Pros: Although I felt Qatar responded poorly to the cancelled flight, the actual flying experience was wonderful and made me forget about the extreme inconvenience and poor customer service regarding the cancelled flight.
Cons: My flight got cancelled ten minutes before boarding. Workers gathered phone numbers and told us they would call to direct us a new flight. However, no calls were ever made. I had to call the airline multiple times to get an answer about a new flight. In my first call, the customer service was rude. There was also zero compensation for the inconvenience.
Pros: Flight was on time and departed as scheduled. Flight was comfortable and seats were decent. Would have liked a little bigger seats and more legroom in the economy seats
Cons: Food was not up to par and seats could have been a bit bigger for the economy bracket.
Cons: Poor service, didn't get to sit with rest of our party, food average, overbooked flight, no room for luggage storage.
Pros: Very very clean plane.
Cons: Movie selection could be improved. Second meal had no vegan option.
Pros: Crew was great
Cons: Out of mango juice and the plane was too old.
Pros: It was a long flight from US but was comfortable. Staff was courteous.
Pros: The food and service was great
Cons: The bathroom could be cleaner :)
Cons: I had 2 checked in luggage, and both TSA lock on it was cut. Since it was TSA lock, I do not understand why both locks were cut instead of being opened with the international key. it cost me 10 USD it for the locks.
Pros: food and courtesy of the staff
Cons: Greedy airline! Qatar Airway is a hyper money hungry scammer who catches customers to rip money off from and creates a super tedious and painful experience for customers to ensure their private gains!!! Qatar Airway was delayed for more than an hour at the first departing airport! NO APOLOGIES OR MUCH EXPLANATION OF ANY KIND!! This is just how mindful and courteous they are. It sets the base tone of what this airline is made of. Then at the connecting airport, they closed the gate minutes before the departing time claiming the gate closes 20 minutes before the departing time, knowing they are leaving customers behind who has checked in and just haven’t arrived at the gate yet. And I arrived the gate minutes before the departure time. They can’t wait?! If so, why is it ok for them to delay for an hour without any explanation not to mention apology? Sure there are RULES. But remember what kind of airlines will have tons of rules that will guarantee you to fail?! Almost always the most shady, scammy and money hungry airlines who use ridiculous or ad hoc made RULES to set pitfalls for customers and ensure their profit gains by doing so!! Remember those European cheap airlines?!! They have tons of rules. You are set to fail even you have a smaller bags than some passengers who passed the gate without penalty. You are just unlucky – they set eyes to catch opportunities to rip you off whenever they can and whenever they are in the mood to be able to come up with lame excuses. With normal airlines, you realize your luggage which has been slightly overweight or over sized will be able to pass through without incurring any penalties. So any saying of rules are lame excuses and are shitty airlines’ lame excuses. The thing is good airlines will delay their flight a few minutes to wait for the passenger. If this is considered too needy of a requirement, then what happens next will shock you and reaffirm you how wrongful and shady this airline is. After missing the flight despite you arrived before the departing time, you have to purchase a full price ticket in order to fly again. As I declined to fly with them again since the ticket is too pricey and repurchased a ticket with another airline, they came up with an excuse that in order to release my luggage, they have to reissue a new flight ticket: so I have to pay both a luggage release fee and a flight ticket fee!!! What a gold digger Qatar Airway is haha. Luckily as I protested, they eventually didn’t make me to pay for a new flight ticket fee except a luggage release fee (really?). The sales office quoted a price of $250 to the luggage office. Then it took me a few minutes to get to the sales office. Strange thing happened, despite I mentioned the communication they are aware of, they are trying to find some “RULES” again to validate that I have to pay for an air ticket. I emphasized that is not the case. As I get irritated, guess what they did? They managed to come up with another excuse that in or
Pros: The Steward on this flight was excellent. Very attentive and pleasant. He asked at the end of my flight how was everything. Food was good .
Cons: This flight was better than the flight going out to Doha , then to Abu Dhabi. You guys were late landing,and as a result I almost missed my connecting flight, was rushed thru the airport like a lunatic by one of your Reps. Then was told my luggage may not be in Abu Dhabi when I arrive, which it was not. My paid for seat wasn't available and had to sit in the back. Had to fill out a lost luggage report in Abu Dhabi. Was promised my luggage by 4:30 pm . Didn't receive it until 2:30 am next day. Missed my whole first day of vacation as I had no clothes , toiletries, etc . Very angry, and feel I should get a substantial discount on my next flight in March to Dubai. Totally unacceptable !!!!!!!
Pros: Crew courtesy.
Cons: This was also a good flight it was just a bit more cramped than the Qatar Flight Los Angeles to Doha so I preferred that flight over the Doha to Singapore
Cons: Flight to Doha was great! Enthused crew and Ey also kept ensuring bathrooms were clean. On way from Doha to Chicago it was disgusting
Pros: When I missed my connection in Dohar, I was put up in an excellent hotel with all expenses paid and great food.
Cons: When I arrived late in Doha because my flight from Heathrow was delayed, it was difficult to find help when I was trying to rush to make it in time for my connecting flight to Haneda.
Pros: boarding and cleanliness
Cons: the flight crew were not friendly and the bar closed before it opened
Pros: Good boarding. Nice flight attendants.
Cons: Economy seats were too close to others. Entertainment displays on 777 planes didn't react well to touch. Too many large roller bags allowed on plane. Arm rests on A330 and 777 wouldn't go all the way up.
Pros: For a change, I found the cabin crew extremely courteous and helpful. A remarkable change from the last so many flights flown across different airlines.
Cons: The entertainment system is poor. Hardly any movies/shows worth watching. The leg space sucks. Agree I was flying cattle class, but even then it seemed to be too cramped.
Cons: Great experience
Pros: We got to our destination.
Cons: Better social distancing standards. People are still getting sick even with the vaccine.
Pros: Excellent crew staff helping elderly handicapped man. Thank you from Team Trump.
Cons: Snack would have been nice. Haven’t eaten since 6am before we left providence
Pros: Gate attendant was a superstar.
Cons: 6 hour delay due to part that St. Louis sent for - twice. Will never fly through ST Louis again on AA. Terrible Domino's pizza and water were complimentary after 4 hours delay. Returned to gate twice. 11 a.m. flight arrived at 9:30 PM ( 3 hr flight). Poor gate attendant was left to fend for herself as she was fed false and contradictory information.
Pros: The crew was so wonderful!
Pros: Customer service was excellent, flight was on time.
Cons: Nothing for this flight.
Pros: Crew was great.
Cons: Between mechanical, weather, lightning, fueling/routing delays; I have been pushed back at least 4 hours from my original arrival time at my final destination.
Pros: The crew was fantastic.
Cons: Boarding was like herding cattle. Everyone blocked the stairs. A frustrating mess.
Cons: Flight delayed over 2 1/2 hrs causing missed meetings
Pros: They have Wow Bao in the airport.
Cons: Being allowed to fly on the plane.
Cons: Delayed more than 2 hours
Pros: Crew was great
Cons: Delayed rerouted delayed again horrible airline this is why I stopped flying American
Cons: In-flight snacks and lack of working entertainment.
Pros: Plane had a modern feel with exception of entertainment.
Cons: No entertainment on the back of the screen. This is 2018, who doesn’t have that??? Sit length was a little small. I’m 5’10 and barely fit.
Pros: The flight attendant was very nice and tried to make our long delay tolerable
Cons: Why do you board a flight when the airport has grounded takeoffs? Just to meet some stupid metric for on-time departures, you make 100 people sit in the plane for 2 hrs, when you could have just let them wait to board. Misery.
Pros: Flight attendant was great, plane was comfortable and clean
Cons: No WiFi, it was delayed, bags came off a different belt so we didn’t find them for 30 minutes... but at least we found them
Pros: Before I knew it we were landing. Good flight
Cons: The meal had no dessert. The coffee had run out and they promised to return and never did. I had to remind the hostess about an hour later.
Pros: Crew was very friendly.
Cons: Seatbelt was far too short for someone plus sized.
Pros: The flight was on time. The crew was friendly.
Cons: Too little legroom.
Cons: Overhead bins were full before my seat, so bag had to go in one behind me and it was a disaster trying to get it when it was time to get off the plane
Pros: Older style cabin, but still a comfortable flight. Crew was friendly.
Pros: No problems, arrived early
Pros: Premium economy was excellent service, great food, and nice wide seats with legroom
Cons: My flight got cancelled with zero notice and I almost ended up on a 18 hour layover which would have resulted me in missing work. The staff was very unsympathetic and not helpful. There were 10 people behind the counter and nobody could help us. They were all just spacing out. Ultimately, I was placed on the flight, but had to rush to every single one of my four connecting flights. I am a frequent traveler but this is by far the worst experience I’ve ever had. Avianca should be embarrassed to be associated with star alliances.
Pros: The crew was nice
Cons: More than 3 hour delay, entertainment system audio did not function and the flight path was set to Palm Beach instead of Orange County.
Pros: very nice crew
Cons: small jetcraft
Pros: Great entertainment. Ok food and drinks. Newer777.
Cons: Long flights are pure torture in these small seats.
Pros: Seats were nice, service came pretty quickly considering the size of the plane, boarding went reasonably quick
Cons: Started boarding and didn't announce another delay till we're on the aircraft, sitting in the gate for an hour and a half. My audio jack was broken and regardless, it will still trying to charge me for everything even though i was force to be squashed between two people who are also frustrated about sitting doing nothing.
Pros: No breakfast
Pros: Very courteous crew.pilot was amazing!! Landed in tough wind
Pros: Had no problems. Everything went smoothly thank God.
Pros: Flight attendants were helpful and friendly. Movies.
Cons: Food-gross, but expected for pre-fab food.
Pros: I like the cookies. Any flight that safely lands is a good flight. I didn't have to hear the inflight "entertainment". There was room for my backpack, and I was in group 6 on a nearly full flight.
Cons: I hate having media flashed in my face. The srewardesses misses me when serving beverages, which is hard to imagine, and rarely happens. We had a particularly bumpy landing. I've flown a fair amount, and I thought our bouncing and jostling was unusual, but then weather is unpredictable - still... I've seen navy pilots stick landings of small planes in worse weather.
Pros: boarding process
Cons: seats feel crowded. the actual seat is very uncomfortable, they lack padding.
Pros: Movies and did not feel squished. Never had so much food service on a flight before.
Cons: Nothing negative to say.
Pros: The food seemed better this flight. Service was laid back and friendly.
Cons: The flight's departure was pushed by 45 minutes but we didn't board until an hour after the initial scheduled time and then stayed on the plane for another hour and a half. The flight left almost three hours after it was scheduled to depart. I've only experienced such flight delays with AA.
Pros: A great flight.
Cons: Nothing I can think of.
Cons: The limitation on available hardware that is compatible with the GoGo app prevented us from enjoying the available entertainment.
Cons: Horrible - Flight was diverted to IAD for no legitimate reason. Rebooked out of DCA with no travel vouchers. Most likely never booking with American Airlines again.
Cons: Gate changes were confusing. Staff unprepared and upset with customers. I witnessed a gate agent yelling at customers and slamming phones down.
Pros: The attendants were helpful and Kind
Cons: Prices, again.
Pros: Flight departed on time.our trip out there was disappointing , causing us to get there very late costing us money.
Cons: Airline did not notify us that as of 10-15-16 the Samsung Note 7 phone could not be bought on the plane. Because my sister Phillip Mae had a meeting at 10am in Greensboro, N.C. she was forced to give her phone to American Airline.
Pros: My 17 year old daughter flew American Airlines to attend a wedding. She recently had spinal surgery and is not able to lift more than 5lbs. After being assured by the airline that staff would help her with her carryon luggage, she was abandoned and ignored by both flight attendants. Each flight attendant referred het to the next, so she is walking back and forth tor their amusement. Tears rolling down her face, finally an elderly passenger helped her. Then the staff gave her attitude the entire flight. She may appear healthy, but she was cut from her neck to her waist and had two rods inserted along with bone grafts. I just cannot believe how awful she was treated.
Cons: The customer service was terroble. My daughter was humiliated.
Pros: Treated like a person not a ticket
Pros: No complaints
Cons: It's was good
Cons: Boarded an hour late
Pros: Easy and efficient boarding
Cons: Delayed flight No food/drink service offered
Cons: My son and I were scheduled to leave Providence to Philadelphia on Monday at 6:05. Flight went through a series of delays until we were finally informed that our flight would not make the flight departing Philly to SF. Rather than fly to Philly during the DNC, we decided to SPEND ANOTHER NIGHT IN PROVIDENCE and take the flight out the next day. This part of the trip caused me to lose a day of work and spend more money on a hotel and meals. This was very poor planning on your part since there were flights flying in and out of both places, but your company was short one aircraft that would have gotten my son and I home on time!!! This was my last flight on American Airlines and I will be sure to spread the word to my friends and family that you have become too unreliable!!
Pros: The plane broke in D.C. I had to rent a car to finish the last leg of my trip. They probably won't reimbursement me for either. I try never to book with AA, but it was last minute and I didn't have a choice.
Cons: Stop saying sorry and just be better.
Pros: too many gate changes and delays
Pros: Flight was late. Sat on Tarmac for 30 minutes at end of flight with no gate to exit.
Pros: I liked that the plane didn’t crash!
Cons: I don’t know, maybe having FOOD ON THE FLIGHT ACROSS THE COUNTRY INSTEAD OF JUST CANDY?
Pros: NOTHING!! I had to book them another flight thru another airline, because they had a delayed stating weather issues when it was nice and sunny so they couldn't make it on time. I will never trust United Airlines not for myself or any on my family members, nobody period!
Pros: Crew was super amazing and very understanding, I just had to understand some facts.
Cons: I got an upgrade for a seat, however I was asked to be moved since a child who wasn't mine wanted to be seated with his dad. Next time, the should respect those who pay something additional and consider other facts such as sitting children with a person that is not their relative.
Pros: All was perfect!
Pros: Seat held up nicely for 17 hour trip. Legroom was satisfactory in economy.
Cons: Food was not special and portions rather stngy. Fur length if flight larger portions and an extra snack would be great. ANA 13 hour flight had larger portions and same number of meals Entertainment was mediocre. Current releases of movies would be great.
Pros: The airline used senior crew that was excellent. The entertainment was very good, but could use more bingeworthy titles. Great carry on room.
Cons: Food and snack offerings were paltry and and standard. More for a domestic flight. No warm snacks nor extra snacks, just leftovers. So bring your own. There should be a bit more pitch for economy. Economy plus was just equal to what is economy on other ultra long flights. No amenity kit and only gave tiny blankets. Bathroom only had soap so bring lotions and other products.
Pros: Everything except food
Pros: - Decent entertainment selection - Seats weren't the worst
Cons: - Food was kinda so so
Pros: On time even with minor delay in boarding
Pros: The 787. Great plane. Great ride.
Cons: Crew members on all 37 United flights that I have taken in the past 19 months have been rude, unpleasant and grumpy. They do not accommodate modern methods of making children comfortable in seats, such as the use of jetkids and jetbox accessories. I have experienced lies (yes, I’ll be back with more water! Sure, I’ll check for some eye wash for your wife.), misleading (embellishing rules, enforcing rules that do not exist) and overall terrible behavior. With the exception of a few ground crew members who’ve shone through, my interactions with United staff have not been good.
Cons: Landed early. Sat at runway at Aspen. Ssiying for deplaning space to open too long. Plus cool sir turned off. Got hot.
Pros: By being the longest flight in the world, the 17 hours went fast. I watched three movies and slept two or three hours after each movie and later read a small book. The attendants were attentive and made things comfortable.
Cons: Could have had a better selection in movies.
Cons: Flight delayed missed connecting flight. Second flight delayed missed connecting flight. Overnight in airport expected unless united pays for hotel. Absolutely miserable. Paid 430$ one way for a 25 hour flight. Will never fly United again.
Pros: Awesome and helpful crew
Cons: Reservation was deleted so check in took a very long time and my seat (reserved weeks in advance) on the long international flight was reassigned to a very undesirable location. Food was not good, and drink service was only done twice on 17 hour flight. It took an hour to start taxiing after we were all seated and left the gate.
Cons: The movie not updated. No chinese movie. Love the pillow and blanket at business flight.
Cons: entertainment was intermittent
Cons: Ride was bumpy
Pros: The person at the United customer service desk was able to book me on the next available flight to Reno (after missing my original flight mentioned above) quickly and efficiently. Boarding was fast.
Cons: I was late to my original flight and the United personal that I talked to at the gate was very rude. I asked if the plane was still boarding and all she said was go to customer service. I know I gave her a questioning look because this did not answer my original question. She repeated her statement again this time pointing. I would have preferred that she tell me that the flight had finished boarding but customer service could help me get on another flight. I feel that would have been more professional. My new flight was also an hour late
Pros: Was actually not delayed and arrived 1 hour early! Wow!
Cons: Flying coach on United isn't the greatest experience. Boring food and very little water, less leg room
Pros: Great staff and breakfast was very refreshing. Will definitely fly with United again.
Cons: Pretty good. I'd fly united agsin.
Pros: I missed this flight.
Cons: Not applicable
Pros: Nothing, the fact that they were my membership partner for milege
Cons: Food was bad, boarding process sucks , seat sucks for first class, no free wifi , old dated devices , was not offer personal device on first class, crew seem mad all the time
Pros: The flight attendant was very nice. She tried to let one particular person off plane first so that he could run to catch his connecting flight
Cons: The gate people were horrible at explaining the delays and then trying to set up alternatives. Quick tip: offering "free water" when your flight is delayed 1.5hrs so several people will miss their flights is not enough.
Cons: The flight was delayed by 2 hours causing me to miss my connecting flight to Indianapolis. Went to the service desk to re-book, and nothing could be done to get me out in time. Customer service was not great. I was flying to see my daughter graduate, and the only time they could get me out was when the graduation started. No hotel vouchers were given for the delay either, so the airport bench ended up being the bed. So I ended up being stranded in Newark for an additional 8 hours to just miss her graduation.
Cons: Very poor entertainment
Cons: Plane seating was tight
Pros: I received an unexpected free upgrade to first class. Two thumbs up!
Cons: No complaints. Every aspect of the flight met or exceeded my expectations.
Cons: One hour delay, no microphone to hear what the desk staff was actually announcing, desk staff were also completely unprofessional. Made my connecting flight by less than a minute thanks to SPRINTING through the airport because of the delay - a less able bodied person would not have made it. Overall ridiculous and dissappointing
Cons: The fligjht diidnt happen. I double booked the flight. But when I tried to adjust it I wasn't allowed to without crazy fees. This was after an agent told me that he would wave the fee. Their not on the same page and they do not honor what you're told.
Cons: The temperature inside the plane was too hot
Cons: It was cancelled in the early AM, due to equipment failure
Pros: Plane was filthy & disgusting! I asked the stewardess for a towel to wipe down my table that was covered in sticky gunk, she just handed me a Wet One. Passengers table next to me was the same. My checked was only 3 lb over the 50 lb limit. United actually made me take 3 pairs of dirty jeans out & carry them with me in a Target shopping bag! Ridiculous!
Pros: Nice comfortable flight slept through the flight
Cons: The delay of the flight
Pros: Early arrivals
Cons: On the express smaller planes you have to gate check your rollarboard suitcase which is fine but if your in first class they dont have a separate tag from economy class so i got my bag last even tho i was in first.
Cons: Anything the flight was delayed a couple of times and then the terminal was changed at the last minute
Pros: Econ Plus was nice. Flight was fine.
Cons: GA called for all "people with disabilities" to board first. How about simply asking for people who need a little extra time...PWD's is a bit of a label that doesn't work for me. While we were boarding the white female FA made a snide comment that maybe passengers should not bring more than one bag. She was also rude to the other FA.
Pros: Nothing flight got canceled and they couldn't even get me out the same day .. Due to there Maintnence issue most horrible expierence
Cons: Everything ruined my boyfriends bday with there Maintnence problem
Cons: The wifi onboard was broken. There were no t.v. sets to watch.
Pros: Easy boarding with app and boarding pass on phone
Cons: Didn't earn United points on my husbands flight even though I booked mine & my husbands flights together
Pros: They have a snack and a drink on such a short flight.
Cons: No leg room or entertainment. Receiving baggage after the flight took 15 min (carry-on baggage)
Pros: The cookies
Cons: Everything went alright, got to LAX in 1 hour. Felt nice.
Cons: Flight delayed and I had to literally run to the next flight
Pros: Everything! My grandparents needed special assistance with wheelchair and the crew was very helpful!
Airlines flying from Rhode Island to Singapore have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Rhode Island to Singapore
Masks required on board, masks provided on flights from Rhode Island to Singapore
Social distancing seating
Middle seats unavailable to book on flights from Rhode Island to Singapore
Testing for antibodies, testing for symptoms for flights from Rhode Island to Singapore
Waiving of change fees. Search flexible flights from Rhode Island to Singapore