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Pros: "Great seat, cabin crew was fine."
Cons: "Too much confusion trying to just find a shower in the lounge"

Pros: "The coach seats were larger than seats for domestic flights. The windows were dimmable for optimal lighting."
Cons: "The armrests did not go up all the way, which made it difficult to maximize comfort with my travel partner."

Pros: "Crew was attentive and informative of delays"
Cons: "This was American Airlines .. my Bags came out late even though i was in Biz Class"

Pros: "The crew was super friendly."

Pros: "On time"

Cons: "Movie selection"

Cons: "JAL LAX Ground staff. Not helpful."

Pros: "Leg room at seats were spacious, comfy. However , toilets could be cleaner."
Cons: "This is 2 nd time I flew JAL. And food was below average. Should offer cup noodles or biscuits if pax is hungry ."

Pros: "Pretty much everything"
Cons: "Nothing"

Pros: "Service was very goood"
Cons: "Food was not great and entertainment was average"

Pros: "The window shades were so cool. Seat was small but fairly comfortable and I like the foot rest."
Cons: "No vegetarian options on the main meal menu"

Cons: "Double standard"

Pros: "Great service Timely departure and arrival. JAL is really punctual"

Pros: "Food wasn’t bad and flight crew were polite Flight took off around the time intended. Boarded and deplaned passengers quickly"
Cons: "Flight was too warm for 11hrs and I had to ask for temp to be reduced. Very stuffy Didn’t have sparkling water after 4hrs or ginger ale"

Pros: "customer service spoke English"
Cons: "1) when my flight was delayed significantly due to weather, I was not notified until I got to the airport 2) when the same flight was cancelled, I was on hold with JAL for over an hour before I could speak with customer service\ 3) customer service could not rebook me for another flight until 3 whole days later 4) I had to look on JAL's website and inform their customer service about flight options that were somewhat sooner 5) no compensation was offered for 2 days of delays and flying out of another city (I paid for my own transport to this other city in order to make my final destination on time)"

Pros: "I got an upgrade!"

Pros: "Lots of room in premium economy, good entertainment selection. Clean bathroom ! Excellent service. Food was mediocre."

Pros: "The Crew"
Cons: "This terminal is not easy to find. You have to take bus from the main terminal."

Cons: "To Osaka was very good. Return flight back to US was mediocre. Flight attendant was forgetful about getting even water even with a half full flight."

Pros: "The stewardess of the flight from LA to Osaka was awesome , I don't remember her exactly name , I think she is older then other crew members working that day on economy class . She was very professional , serving customer with the best she can. Always smiles. I feel good whenever I see her walks by, smile and very professional When the meal was serve but they only had one dish to choose instead of two ( I guess that day Chicken Masala dish was high on demand so there are only Japanese dish left) she said we are so sorry with a very sincere gesture , I chose Japanese food because I like Japanese food anyway , she politely thanks me for my choice and later bring a bag of small mix snack for me and said thank you for being flexible . Later on, when we getting off the airplane she even helped me to stroll my carry on out to the airplane because I was carry too many stuffs with me and my daughter being so tired of the long flight so I have to comforted my daughter . The stewardess saw that and helping me a hand . I wish every airlines has someone like this crew member . Thank you so much for the awesome service on Japan Airlines."

Cons: "Crew that joked around and made loud laughters during flight Nonchalant crew serving attitude with reckless, indifferent safety demonstration Tasteless snack Delayed takeoff and prolonged landing AC as cold as in a fridge"

Pros: "Seats are extremely comfortable even in economy. Service was attentive and very gracious. Both meals were above average for airline food. Made a 12 hour flight seem much shorter!"

Pros: "All fright attendant are so nice and polite, also pretty. The meals are great and they served nice ice cream for dessert, the good quality ones! The bathroom was always clean, they keep it up so well. there was even toothbrushes and paper cup! I really enjoyed it even though I was in economy."
Cons: "only limited number of movie."

Pros: "The crews were polite and reliable. No bossy or mean like other airlines. they moved prompt, no running or fast walk on aisles, so that passengers can ask things easily. Food was much better comparing with any other companies. The boarding time was delayed one hour, however we landed japan 2, 3 mins later than the estimated arrival time. Landing technique was beautiful. American, United, ANA which I flew caused me have a deep Earache. I didn't get any pain from this flight. I am already scared of returning flight with American airplines."
Cons: "Nothing."

Pros: "The level of service in Business Class was perfect. Flight attendants were friendly and very helpful"
Cons: "I thought the food was just so so. However, that's always a matter of personal taste."

Pros: "Service"
Cons: "Food, especially before landing"

Cons: "Never make it on flight because the connection flight so messed up. Need to purchase new ticket with different airline finally."

Pros: "The flight was long, but good. I was able to upgrade to better seats for only $100 which made the long flight more comfortable. AA customer service on the flight was very good."

Pros: "Nothing"
Cons: "Flight Delayed for almost an hour Luggage got delayed in Japan not received in VN till 2 days later Small seat -uncomfortable"

Pros: "The flight attendants were so nice and gave a gift to my wife and I when they found out we were traveling for our anniversary! Everyone was so respectful and the food service was awesome. We even flew economy and had a great time!"

Pros: "Food, entertainment options, friendly staff"
Cons: "Beverage size could be more"

Pros: "Good, clean aircraft; professional, pleasant, well-trained crew. Felt good when I embarked, felt good when I disembarked. Can't ask for more than that."

Pros: "JAL has customer service that no other airline comes close to."
Cons: "Nothing, JAL is perfect. I mean it"

Pros: "The flight went well and the 3 meals were interesting. The staff was professional."
Cons: "It's kinda hard to sleep. Some of the food could taste a bit fresher and less microwaved."

Pros: "I was early to check in . But the check in was slow and I. Had to run to my plane ride .. and had no time to shop"
Cons: "The service was so so and food was lousy"

Pros: "What sets JAL apart is the quality of service both on the ground and in the air. As customers, even in economy, no request was too minor to be treated as the most important of the day. Both legs were on time, the meals were excellent, and the chouce of movies was more than adequate. I will fly with JAL again."

Cons: "Not much leg room"

Pros: "Service was amazing and made me feel like I was in first class."
Cons: "The food wasn't good and the seats seemed outdated relative to other JAL flights I have taken on this route."

Pros: "attentive flight attendants, the aircraft looked reallly nice & they gave me a good seating position w/ more leg room"
Cons: "on a 12 hour flight they served meals only twice, at the beginning and at the end.. i was really starving in-between for somethign heavier (though u can ask for those biscuits etc).."

Pros: "Great staff and washlet toilets on board."
Cons: "I ended boarding last not one of the first as other airlines."

Pros: "Everything worked as planned."

Pros: "Staff was great and everything went according to schedule."
Cons: "The food was bad, but this is my first time having such bad food on JAL."

Pros: "I didn't die"
Cons: "Plane was a bit old, headphone jack barely worked and the screen was scratched to hell"

Pros: "With Japan Airlines, there is never a doubt in my mind they are going to be the best airline of choice. I was running late to my flight into Haneda to fly out to Singapore. I literally arrived to the front desk 15 minutes before the plane departed. The ladies at the front desk were very aware of my urgency and walked me threw the crew line and got me to my gate without a missed flight. I cannot thank you enough for the kind and generous work you do."

Pros: "It was my first time flying to Japan from LA and the experience was great. Yeah my flight was delay by 3 hours for reasons out of their control and I missed my connecting flight but they completely made up for it. The food and drinks were really good along with the service. Plus they booked me on another flight along with a hotel for the night. Awesome service and experience, I would travel with them again."
Cons: "I don't have anything to complain about."

Pros: "I enjoyed the amenities. I flew economy and was treated like a first class. Will definitely fly with Japan airlines again !"
Cons: "Everything was great !"

Pros: "Great entertainment options. Didn't try the food but I never do. Friendly and helpful staff."
Cons: "None"

Pros: "The crew on Japan Airlines are exemplary! Very efficient, polite & service with a genuine smile made this a very pleasant trip. Also, I had recalled on a flight I had taken a long time ago, how impressed I was at how clean the restrooms were maintained. Well, the high standard has not changed. Very impressed & looking forward to our return flight home."
Cons: "Cannot say there were any negatives."

Pros: "nothing at all...horrible aircraft, horrible flight"
Cons: "1) could not pre-book seat as it was a codeshare. You should change that...better on a budget carrier 2) The plane is not competitive, ancient entertainment system, no power in seats to plug in 3) Entertainment system did not work for all but 10 minutes or so of the flight. 4) food was really horrid, no japanese option!"

Pros: "Everything. Very comfortable seat. Great food."
Cons: "Better movie selection."

Pros: "Crew super nice, appreciated all the free food that was provided during flight and hot towel."
Cons: "Comfort of seats"

Pros: "Good selection of entertainment"
Cons: "The food"

Cons: "They should really Consider adding more movie options, in English without having to read subtitles. I had a 13 1/2 hour flight and an 18 hour flight. The movie options were awful and made for our own not so entertaining flight."

Pros: "good"
Cons: "nothing"

Pros: "Everything. Seat...crew...food...all of it."
Cons: "Can't think of anything. All was great."

Cons: "Loved it"

Pros: "The flight was comfortable and service was good"
Cons: "In flight entertainment movies were limited"

Pros: "They were so courteous, polite, nice, very helpful and accommodating. Always have smiles on their faces and they’re not fake smiles, they’re genuine. They made me feel comfortable even in a small, tight seats."
Cons: "Oh boy, the length of travel time. This trip was a spontaneous and a last minute decision. So as you can see, I couldn’t get a cheaper direct flight. End up with a stop over in S. Korea."

Pros: "The employees were soooo nice and friendly"
Cons: "Wheelchair service"

Cons: "Boarding Gate at JFK Airport literally has no seats for the passengers! You have to wait in other gates. They should do something about it."

Cons: "flew from seattle on delta. i paid for korean air but delta put me on delta going from boston to seoul. very disappointed with the experience going to seoul."

Pros: "I was not able to make the flight because the Delta flight from Richmond to New York got cancelled."
Cons: "1st leg of Flight got cancelled."

Pros: "Flight was very nice, good service and new aircraft. Korean Air needs to get better selection of movies"

Cons: "Serve little drinks like water, juices, soft drinks. The plastic cup is small and yet it is half filled. A can every meal would be nice."

Cons: "Nothing but headaches and made me throw out my $100 e cigarette that I checked under the plane half way through my trip from new york to vietnam. And they made me run all over the airport to address the situation only to find out once I arrived that they threw it out without my knowledge or permission"

Pros: "Good is in Vietnam finish"

Pros: "Clean, new plane, with great entertainment systems and choices."
Cons: "How in the hell this day in age do you not have Vegan food options on a plane serving Asian countries?! How dose none of the flight crew not understand the words "No Meat"?"

Pros: "Crew attended to my needs seriously and in a timely fashion."

Pros: "Great smooth flight!"

Cons: "Crew's English skills could be better. No wifi or other connectivity options on a 13 hr flight."

Pros: "The service & cleanliness."
Cons: "The seats."

Pros: "Very reliable, quick boarding"

Pros: "Friendly staff, good food, comfortable length seats. Deplanijng and boarding was fast."
Cons: "Nothing"

Pros: "They have a enough space even economy’s seat."
Cons: "None"

Pros: "acomodations was awesome!!!"
Cons: "temperature was not consitent"

Pros: "Great entertainment options and all complimentary supplies not"

Pros: "Clean airplane and ver polite crew."
Cons: "Was not allowed to get a seat assigned online. Only at airport checking when most decent seats were taken. Also could not choose the food online. Online site poor. Wasted a lot of time and still could not get seat and food preference."

Pros: "I thought the food was far bette than other airlines. The flight attendances were very helpful and kind. I love the little package i get on the seat. Toothbrush and tooth paste, a pair of slippers, blanket and pillow. Headsets are distributed later. The plane was warm for me so I used the blanket for back support instead."

Pros: "Crew helpful"
Cons: "Food tasteless"

Pros: "Friendly af"

Pros: "Cordial; patient; understanding; calm; respectful; and helpful"

Pros: "Once we got underway, the trip was average."
Cons: "We had a 3 hour delay which is annoying to begin with. They could have boarded us later but they DEFINITELY could have been more polite about it. They announce very rudely that if we didn't like the situation, we should just get off. It's a 12 hour trip. A little courtesy would not hurt."

Pros: "food selection & crew courtesy"
Cons: "pet boarding --- there was a puppy on board who cried & cried. I am a dog lover. Please be mindful that, this flight from JFK, NY, to Seoul, Korea, was 13+ hours. I am very aware about the stress created upon pets from air travels. Yet, it is upon each pet owners to decide which pet might travel on board. This particular pet owner chose to let his/her pet cry out pet's stress + discomfort throughout the flight and annoy all passengers. Pet owner took no action, for example, gave no sedative to the pet or hold the pet to provide comfort or safety. I personally find such behavior irresponsible."

Pros: "Pleasant and helpful"
Cons: "The food"

Pros: "The food was good"
Cons: "I was shocked there wasn't any wifi on board"

Pros: "I'm just about 6ft and really do appreciate the plentiful legroom on business class."

Pros: "Service, food, entertainment"
Cons: "Can't choose my own seats"

Pros: "for the flight from Seoul to Singapore, the flight was superb. In-flight services was perfect. food was excellent and the air stewards and stewardess were all very helpful and full of smiles."
Cons: "Check In process at Seoul Counter. the check-in was stressful. the ground staffs insist on using Check-in Kiosks provided even when it was not working as it should be. Ended up being bounced from one staff to another."

Pros: "Staff very helpful in every way."

Pros: "Enjoyed the flying experience with KE - friendly, attentive crew, econ seats are comfortable with lots of legroom. I was really well taken care of."
Cons: "More movies to choose from"

Pros: "Aircraft is well kept and clean. Crew members are attentive and alert.check in process was fast and efficient."
Cons: "Charging of excess baggage on second piece of luggage checkedin. Amount is too steep. Selection of movies could be expanded esp the korean selection since its korean air? Current selection of korean movies was only 5!"

Pros: "Ground staff very friendly as in flight staff. Boarding orderly and seats comfortable."
Cons: "Food was not very tasty"

Pros: "The entertainment was great ,and the food"
Cons: "Waiting on long line to use bathroom"

Pros: "I liked the ample legroom. I liked the food. I liked that the crew periodically offered refreshments. I liked the spacious overhead storage. I liked how far the seats reclined. It doesn't go back as far as first class seats do but better than the economy seats of other airlines/planes. I liked the clean restrooms. I liked the entertainment selection. I especially liked that you can view the external cameras."

Pros: "First class service even n economy."

Pros: "I like the food,the crew are nice and very helpful"

Pros: "I requested a special meal which was accommodated and quite tasty. The flight attendants were very nice and always brought water and juice around the aisles. The warm towel was a pleasant surprise."
Cons: "Such a full plane with little space. Made the long flight uncomfortable."

Pros: "Lots of entertainment options and nice crew."
Cons: "Food made my partner nauseous."

Pros: "Food was great! Staff was courteous. Flight was on time:)"

Pros: "The crew was excellent."
Cons: "The business seats at B777-300ER was very uncomfortable for a long distance trip with duration of 14,5 hours."

Pros: "The staff was amazing"

Pros: "Same as above on SIN-BKK"
Cons: "Next time in B787 Dreamliner"

Pros: "Crew will try there best to help you in anyway"
Cons: "Missed my connection so lost bags . Took 2 days for them to get to me."

Pros: "Crew was amazing"
Cons: "None"

Cons: "I think the food in our flight was not that good.."

Pros: "Superb service."
Cons: "Meals were average for airlines"

Cons: "Seat space could be wider for working"

Pros: "See above"
Cons: "See above"

Pros: "Everything"

Cons: "Older plane not so comfortable for a long flight. Movies, not much choice and far away from seat."

Pros: "I liked the food that was provided and the range of entertainment is up to date anencephaly plentiful, spoiling you for choice. The flight crew were very friendly and prompt to serve which was amazing"

Pros: "Consistency of high quality service. Beef goulash in economy was surprisingly good!"
Cons: "Impatient Caucasian passengers trying to squeeze past. Maybe put them further back next time! :-)"

Pros: "Spacious and clean"
Cons: "Crew wasn’t attentive. Brought wrong order, forgot order, walked by hurriedly and hit passengers. Empty sauce on the Tray- when asked said it was for presentation!"

Pros: "The crew and the little things like blanket, pillow, hot towels etc that is just standard. The food was great except the bread rolls Entertainment system was fantastic"
Cons: "They seemed to miss a whole section with immigration cards which delayed my party of travellers when we landed. The recline of the seat is huge, great for those wo recline, not so great for the person behind them"

Pros: "In flight entertainment systems"
Cons: "I had beef with mashed potatoes but I found the beef was quite tough."

Pros: "check-in, priority lane, BKK-SKL, boarding, crew, cabin, disembark, baggage claim to cab home"
Cons: "baby crying throughout the flight"

Cons: "Some staff not courteous which surprised me"

Cons: "I am a vegetarian and they served a chicken piece along with my main course."

Pros: "Not much"
Cons: "Not as good as they were once"

Cons: "Food wasn't the greatest but it was adequate considering shirt trip"

Pros: "Best Inflight Service Best Inflight Food Best Lounge"

Pros: "Service was great."
Cons: "Bit on the cold side."

Pros: "Helpful staff and a comfortable trip. A plus all the way around"

Pros: "We started taxing 15 minutes before the departure time. This is great !"
Cons: "not much"

Pros: "the crews were very polite and very helpful"

Cons: "All good"

Cons: "Need to be able to upgrade with Krisflyer Miles"

Pros: "Nothing specific"
Cons: "No real dramas"

Cons: "Old plane. Old in flight entertainment."

Pros: "Crew is big on service and being true professionals. Always smiling and being attentive"
Cons: "AC works when wheels are up and engines kick in. So its stuffy whilst on the ground"

Pros: "Main Entree hot"
Cons: "Cold bread; dessert similar sweetened gak"

Pros: "Safety, Friendlyness, Seats, Entertainment"

Pros: "Very helpful and polite staff"
Cons: "Old B777-200 with small personal screen. And they don't have pillows on board."

Cons: "Long delay with in between flights. No special kits for kids to keep them entertained. Does not even serve drink when order special meal. Leaves the tray for hour before picking up. No transit help in hongkong. I can go on and on."

Pros: "The comfortable with pillow & blanket given... Crews are friendly & approachable."
Cons: "The food is average taste... a bit salty :("

Pros: "Crew and boarding were efficient"
Cons: "Choice to have meal immediately after takeoff or just before landing. I chose to have it just after take-off but didn't expect not to have any breakfast. Not fun leaving the plane hungry."

Pros: "The air stewardesses took their time to get back to me about a question I posed to them. It took 2 stewardesses and 3 efforts."

Pros: "crews are energetic and warm welcoming passengers."
Cons: "aircon temperature is too hot for seat 50H area."

Cons: "Seats are tight and hard"

Pros: "Entertainment was great"
Cons: "The food is getting worse"

Pros: "Professionalism and friendliness of crew"
Cons: "Seat not great for my length even though it was business class"

Pros: "The cabin attendants kept us well hydrated."
Cons: "The entertainment options were mediocre. Gluten-free meal may have contained traces of gluten."

Cons: "cramped seats freezing cold"

Pros: "I love flying by singapore airlines! Firstly because its direct flight from home plus service on sq is always impeccable. Plus i can easily order a singapore sling and a campari spritz, which is so nice while watching a movie :)"
Cons: "I didnt really like the food this time and entertainment on the way back was so sad! No new movies unlike on the way there :( dont really like being woken up for meals though, would be nice if they left a note to get a meal from them once ive gotten up. Coz i was trying to sleep so i dont get jetlagged back in sg. Which i did unfortunately :( not jetlag when i arrived in rome though :)"

Pros: "Consistently good food."
Cons: "Entertainment system sometimes froze, didn't remember where I was in the movie."

Cons: "The Manchester stopover was just a lot of standing in lines. From Manchester to Singapore, the plane was full and my seat mates didn't get up when we needed out. So, we escaped to the back for a while where we were "hushed" by a stewardess. The stewards didn't seem to like it when we were out of our seats, but 12 hours is too long to be stuck in a middle seat."

Pros: "Always great and efficient service. Comfortable despite the limitations of the plane itself (don't particularly like Airbus planes)."
Cons: "Wish the food could have been better and the choice for dessert wider."

Cons: "Delayed two and a half hours! Scheduled flight to take off at 0010hours was already a no brainer. Taking off at 0330hours is a killer!"

Pros: "Spacious, comfortable seat"

Pros: "Crew was very nice. What I like to say is the ramp and bus boarding in lax is awful also the site arranging the trip should give us right away the choice of seats .. For me that’s very important"
Cons: "Choice of seats when purchasing the airline tickets"

Pros: "Food"
Cons: "Difficult get out of seat because someone else was on aisle seat"

Pros: "Entertaining; organizing; staff; on time."
Cons: "More varieties"

Pros: "Food, premium eco was comfy"

Cons: "Keep doing same things"

Cons: "Should improve food."

Pros: "Cordial crew"

Pros: "The crew were friendly."
Cons: "The boarding takes too long, we delayed the departure. A guy wears Eva uniform in white, was a bit rude on directing passengers at boarding gate."

Cons: "I will go again"

Pros: "Great entertainment, pretty good food."
Cons: "Service was okay but nothing special."

Cons: "seats 26A and 27A are terrible seats. The seat divider is 4-5 inches wide and protrudes in to the footwell. When the passenger in the forward seat places his seat all of the way back. It is almost impossible for the person in these seats to get out to the aisle."

Cons: "The delay with boarding time caused me to almost miss my connecting flight in Taipei, where my checked bag was also delayed and did not check through concurrently with me."

Pros: "Good service and flight attendants. I paid extra for exit row seats and I'm glad I did on a flight this long (13+ hours). I think that probably made a huge difference (six feet tall). Boarding was extremely orderly."

Pros: "Hello Kitty themes"
Cons: "Coffee served diluted ."

Cons: "The seat smells like it was not clean. They did not serve snack between lunch and dinner. You need to get it at their station. We were really thirsty and a bit hungry..."

Cons: "rude people. yelling to passengers"

Pros: "I like the food and entertainment. But they should served drinks more often as possible rather than waiting for the customer to ask for it."

Pros: "2 free meals, attendants were very nice and ready to serve, free wine and multiple coffee and tea and drink calls. Also the flight was cheaper than most, which credits all the previous feedback provided."
Cons: "Can't think of anything. Trip was pretty nice."

Cons: "Some people not make a line"

Pros: "Food & entertainment"

Pros: "Great landing"
Cons: "Everything was solid."

Pros: "My favorite part of the meal was the pork congee"
Cons: "The beef sukiyaki was bland as well as the chicken and rice. I would love to add some soy sauce"

Pros: "What I like the most is the smooth landing of the plane."

Cons: "The crew are not that friendly. And I cannot understand the pilot or the announcements being said on the PA system."

Pros: "I slept through most of it"
Cons: "Airplane food"

Pros: "Had to request a wheelchair at the last minute. Staff was swift and courteous. During the flight it was rather bumpy so drink/snack service wasn't as often. Flight attendants were minimally invasive for safety belt checks. Food was decent. For the price I paid, at the last minute, I cannot complain."
Cons: "Wait for wheelchair was rather long. But it's holiday season and it's last minute so it's to be expected."

Pros: "Love the experience of tasting all the different variety of foods, and the AMAZING shopping they had to offer, not to mention the friendly people I came in contact with."

Cons: "Since I traveled with my daughter (4yo), I got to board early from LAX to TPE but my second flight from TPE to BKK, I had to wait till they called my zone seat. I was holding my daughter at that point since they took away my stroller way earlier than the boarding time. I would like to ask for the same standard of parents traveling with children who are 6 or younger to board first so they can get settle and these patents are tiring from dealing with their children during the flight. They are extra tired than regular passengers."

Pros: "Great"

Pros: "Seat is wide enough"
Cons: "Some crews are stress as I could see it in their facial expression"

Pros: "The staff was very kind and helpful. The flight was more comfortable and enjoyable than I had expected. The food was also surprisingly good."

Pros: "On time flight. Good food. Friendly staff."
Cons: "Nothing"

Pros: "On time"
Cons: "Can't complain"

Pros: "Good entertainment options"
Cons: "The man next to me took up a lot of room with his arms."

Pros: "The service was excellent and the food was delicious."
Cons: "Not a very good selection of movies."

Pros: "Good wasn't that great and entertainment was minimal."
Cons: "Comfortable, friendly staff, easy boarding"

Cons: "Too long. No ones fault."

Pros: "Food"

Cons: "When checking-in online it tells you to print your boarding pass to bypass the front desk and to go to security when I got the security they told me I had to go back to the front desk I'm going back to the front desk they told me yes it's true so I don't know why they asked you not to go to the front desk. I had great customer service from the lady who check me in at the front desk and my perception of my experience change great."

Pros: "I like the service, I felt that it was genuine and with care. They made the long flight seems short."
Cons: "The food wasn't that great. I hope that they can provide light meals on the flight which was offered by the other airline (CX and EY)"

Pros: "Flight had a short layover and service was good."

Pros: "Flight attendents were very good."
Cons: "The stupid Manager @ LAX wanted me to buy a additional ticket back to LAX when I was returning home to Cebu. Or she would not let me fly !!! The Immigration Agt.in Cebu, said that was crazy. I even showed her my PAL flt.to LAX in Dec.I was allowed in no problem.."

Pros: "Comfortable Elite Economy Seats. Most of the air stewardess was polite with smiles"
Cons: "Not all but some lack of big smiles or no smile at all particularly when press button for services. Also, slower response compared to SQ where all air stewardess was prompt with great smiles. Main course was somehow better in quality for example beef chunk rather than thin slices. Overall, very comfortable ride."

Pros: "Entertainment was great, very attentive crew, good washroom, arrived on time."
Cons: "Food wasn't great."

Pros: "overall. perfect"

Cons: "No instructions for passengers who are in transit. Instructions on where to go would help. This could be done in the flight before we disembark and also at the exit gate."

Cons: "Exact time"

Pros: "Boarding was delayed for a while, so the workers went around checking everyone's passport and getting ready to make boarding very fast when the plane was finally ready."

Pros: "The food serve"
Cons: "The food serve. Restroom is clean all times I wentt in to use it.Though the sitting is kind of a bit tight and less space."

Pros: "The flight got cancelled. I arrived 24 hours later and I missed a full day of vacation. After all the hassle they offered zero compensation or flight voucher."

Cons: "Food"

Cons: "Poor Flight and worst food and bad staff from Doha Airport. Worst food in qatar flight"

Pros: "It was like flying in a Four Seasons but better."
Cons: "Boring movie selections. 80% Marvel films."

Pros: "Service and entertainment"
Cons: "On boarding and on time departure"

Pros: "Flight attendand Tiessy - QR943 - 8 Jun 2019 (outbound Singapore to Doha) She serve us (with kid) very well, with plenty of smile and warm helpful gestures."
Cons: "I really hope that kid's menu can be updated/changed in the system at least 24/48hrs before flight, as that was the first time we ride Qatar (we have no idea the menu) So we only order it once during the outbound flight."

Pros: "The crew is always very professional."
Cons: "The inflight entertainment was down for 2/3 of the people flying. And it was a 14 hour flight... :/"

Pros: "The crew was amazing and delightful"
Cons: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."

Pros: "Amazing crew. Great service in economy."

Pros: "Q Suite business seats are the best with excellent service & delicious variety of meals."
Cons: "Nothing. Every thing was great!"

Pros: "much better than average food"
Cons: "shorter length flight but maybe little can be done,"

Pros: "Very poor Service on a 16 hour flight"

Cons: "Houston airport qatar airways check in office has 4 counters and 2 were for people who electronically checked in and they were only a few and other 2 counters were for the huge line. Need more counters. Doha airport has majority of Indian national personell at check in and luggage checkins. They have to learn some manners and be polite with people. Rudeness is a turn off passengers who are tired"

Pros: "Comfort in long foight was amazing. Never felt tired. Upgraded movie collection. Food was great."
Cons: "Carry on baggage allowance is way too low. Only 7kgs including laptop bag is too low for international travel. TV screens were a bit old enough and had to click multiple times."

Cons: "see my words above. it is bad tryout with your site. there no responsibility. i am very upset about your negligence of your clients."

Pros: "all are nice"
Cons: "nothing but avoid bread"

Pros: "Crew was very friendly"

Pros: "Service was excellent with very polite staff."
Cons: "Front seat anchors were right in the middle of the leg space in 777 which is kind of dumb for Boeing guys."

Cons: "Transit 9 hours without hotel"

Pros: "The service on Qatar airways was excellent as always. The seats were comfortable and the flight attendants provided a 5 star service throughout the flight."
Cons: "The playlist for the movies was old and needs to be cycled more often to allow the passenger greater selection. There were an adequate selection of tv shows however these were limit d to only a few titles."

Pros: "Very nice staff."
Cons: "Lack of diversity with the area crew. It would be good to have some Black area crew staff."

Pros: "Good service, clean aircraft, friendly crew"
Cons: "Qatar Airways Asian vegetarian hot meal is not as good as some other airlines. It lacks the asian grains, light spices etc."

Pros: "Service and food"

Pros: "i had to wait for a wheelchair a long as i requested long time ago. i hate this flight"
Cons: "i had to wait for a wheelchair a long as i requested long time ago. i hate this flight"

Cons: "Everything, the food and movies are old, beside all that the flight late and my connection left and no one apologist for that!!!"

Cons: "Out of Vegetarian food. As per them it was because ticket was booked less than 24 hrs"

Pros: "This has been one the good experience I had in so many years of travel"
Cons: "I requested a special meal but was not given what I wanted. But overall decent food"

Cons: "Seats and legroom too small"

Pros: "The foods on the plane and the time as they said it happened I mean no delay."
Cons: "The most thing the foods were hot and fresh."

Pros: "The Plane was good but not updated with new data"
Cons: "Time delays .. old movies... not a good service with food and beverage... no compensation for the waste of time... restrooms werent clean"

Pros: "Good, attentive service by the crew."

Pros: "Ground crew was helpful On Time Flight Clean aircraft Good food"
Cons: "seat was not much comfortable"

Pros: "Although I felt Qatar responded poorly to the cancelled flight, the actual flying experience was wonderful and made me forget about the extreme inconvenience and poor customer service regarding the cancelled flight."
Cons: "My flight got cancelled ten minutes before boarding. Workers gathered phone numbers and told us they would call to direct us a new flight. However, no calls were ever made. I had to call the airline multiple times to get an answer about a new flight. In my first call, the customer service was rude. There was also zero compensation for the inconvenience."

Pros: "Flight was on time and departed as scheduled. Flight was comfortable and seats were decent. Would have liked a little bigger seats and more legroom in the economy seats"
Cons: "Food was not up to par and seats could have been a bit bigger for the economy bracket."

Pros: "Very very clean plane."
Cons: "Movie selection could be improved. Second meal had no vegan option."

Cons: "The seats could me more comfortable . The one that flew from Doha to Mumbai was way more comfortable than the one from Houston to Doha ."

Cons: "Thank you"

Pros: "Crews behavior was amazing"
Cons: "Menu/food Less choice"

Pros: "excellent services from top to bottom cabin crews.Salute to Hats off them."

Cons: "Excellent"

Pros: "Paying the hotel for whome the layover was more than 10hrs thanks a lot for caring and preserving the dignity of each customer, I recommend Qatar airlines to everyone"
Cons: "Everything"

Cons: "I had 2 checked in luggage, and both TSA lock on it was cut. Since it was TSA lock, I do not understand why both locks were cut instead of being opened with the international key. it cost me 10 USD it for the locks."

Pros: "2 bag checks allowed and being giv n th option to check in an additional carry on at no charge."
Cons: "Boarding was hodge-podge. Seats are way too close together for a long haul...person's tray in front of me was in my face the entire trip and she didn't bother inclining throughout so had to eat my meals like a contortionist. Cramming more seats into a finite space seems to be what all airlines are doing these days. This of us whom are above average in height are forced to insure a more painful and uncomfortable flight as a result."

Cons: "Greedy airline! Qatar Airway is a hyper money hungry scammer who catches customers to rip money off from and creates a super tedious and painful experience for customers to ensure their private gains!!! Qatar Airway was delayed for more than an hour at the first departing airport! NO APOLOGIES OR MUCH EXPLANATION OF ANY KIND!! This is just how mindful and courteous they are. It sets the base tone of what this airline is made of. Then at the connecting airport, they closed the gate minutes before the departing time claiming the gate closes 20 minutes before the departing time, knowing they are leaving customers behind who has checked in and just haven’t arrived at the gate yet. And I arrived the gate minutes before the departure time. They can’t wait?! If so, why is it ok for them to delay for an hour without any explanation not to mention apology? Sure there are RULES. But remember what kind of airlines will have tons of rules that will guarantee you to fail?! Almost always the most shady, scammy and money hungry airlines who use ridiculous or ad hoc made RULES to set pitfalls for customers and ensure their profit gains by doing so!! Remember those European cheap airlines?!! They have tons of rules. You are set to fail even you have a smaller bags than some passengers who passed the gate without penalty. You are just unlucky – they set eyes to catch opportunities to rip you off whenever they can and whenever they are in the mood to be able to come up with lame excuses. With normal airlines, you realize your luggage which has been slightly overweight or over sized will be able to pass through without incurring any penalties. So any saying of rules are lame excuses and are shitty airlines’ lame excuses. The thing is good airlines will delay their flight a few minutes to wait for the passenger. If this is considered too needy of a requirement, then what happens next will shock you and reaffirm you how wrongful and shady this airline is. After missing the flight despite you arrived before the departing time, you have to purchase a full price ticket in order to fly again. As I declined to fly with them again since the ticket is too pricey and repurchased a ticket with another airline, they came up with an excuse that in order to release my luggage, they have to reissue a new flight ticket: so I have to pay both a luggage release fee and a flight ticket fee!!! What a gold digger Qatar Airway is haha. Luckily as I protested, they eventually didn’t make me to pay for a new flight ticket fee except a luggage release fee (really?). The sales office quoted a price of $250 to the luggage office. Then it took me a few minutes to get to the sales office. Strange thing happened, despite I mentioned the communication they are aware of, they are trying to find some “RULES” again to validate that I have to pay for an air ticket. I emphasized that is not the case. As I get irritated, guess what they did? They managed to come up with another excuse that in or"

Pros: "Crew courtesy."

Cons: "This was also a good flight it was just a bit more cramped than the Qatar Flight Los Angeles to Doha so I preferred that flight over the Doha to Singapore"

Pros: "Good boarding. Nice flight attendants."
Cons: "Economy seats were too close to others. Entertainment displays on 777 planes didn't react well to touch. Too many large roller bags allowed on plane. Arm rests on A330 and 777 wouldn't go all the way up."

Pros: "The flights were on time"

Pros: "Services by the staff is good."

Pros: "Excellent"

Pros: "This was a good flight."
Cons: "Space is always an issue."