Pros: "Crew was fun and friendly"
Cons: "Takeoff was 30 min late due to not having a cleaning crew"
Cons: "The landing was one of the roughest I’ve had in a long time but other than that it was good"
Cons: "Had to wait for a gate for about 10 minutes after landing"
Pros: "Crew was good. On boarding was smooth"
Cons: "It’s a 4 hours flight. Snack has to be better."
Pros: "The crew was nice and friendly. They came around multiple times offering us drinks."
Cons: "The crowds, the rude people, the feeling like you've flown into a public restroom. I've never felt more crowded in an airport than in the terminal at Midway."
Cons: "Like one week ago on our flight To Orlando on Southwest our flight was delayed for over 5 hours. What are the odds of reciprocal flights a week apart being delayed by over 5hours. Very inconsiderate airline, as a matter of fact when checking in in Orlando the Southwest ticket attendant, Lissette, was very rude and made no attempt to easy our anxiety. I will look for ways not to use this airline."
Pros: "excellent service and attention on the part of the workers, it is my first time that I travel in this aereolinia and truly, I LOVE ...Everything is perfect"
Cons: "Everything is perfect"
Pros: "Special thanks to Southwest's crew, as I was traveling with a knee scooter for the first time in my life! They were super helpful, and the scooter came out each time without a scratch!"
Pros: "Everyone is helpful and friendly and sometimes entertaining :) Flight was on time and smooth from beginning to end. Absolutely no complaints."
Cons: "JetBlue is awful. TVs don’t work. Staff isn’t friendly"
Pros: "The crew was amazing and I couldn't believe the pilot came out to help clean the cabin. The friendliest team ever!!"
Cons: "My second leg of the trio Orlando to Ponce was a nightmare."
Pros: "Yes the crew was great."
Cons: "It was a short 2.5 hr flight. Jet blue provided packaged snacks and a soft drink at no additional charge. Other airlines charge for everything. A carry on and a handbag were also allowed which others don't. The seats are leather and have more room. Seems Jet Blue is the last one of those traditional airlines giving more for your money. Thank you Jet Blue ! I am sold."
Pros: "Snacks and new interior on A320"
Cons: "Almost 4 hour delay and no Wi-Fi. When I complained to JetBlue I received a pathetic $15 credit."
Pros: "Boarding was reasonable, movies were ok and crew was attentive. Overhead space was good and leg room was satisfactory. Does seem to be a bit big than other airlines."
Cons: "Would prefer Seats to have been more comfortable. Difficult to place backpack under seat due to TV utility box. Snacks could have been better such as dried fruit, vegetable chips or herbal, decaf tea."
Cons: "Had to check carry on and then go to baggage carousel delaying my getting out of the airport"
Pros: "Comfortable roomy seating, very clean plane... This was my first time flying jetBlue and I was very pleasantly surprised at the quality of everything. I will definitely fly with them more often!"
Cons: "Honestly nothing... One of the best flights I've had"
Pros: "The JetBlue crew today was the friendly bunch I’ve come across during my years of traveling. If you ask for a second packet of complimentary snack they don’t hesitate to give it. We departed late (say about 15mins) but still arrived at our destination about a whole 20 mins earlier."
Cons: "Really wish Airlines would start offering meals again which ofcourse, would be included in the airfare."
Pros: "Boarding was a breeze. I was a little late and wanted an aisle seat even though I had no hope there was one available. The gate clerk was very pleasant and was able to move me."
Pros: "It was my birthday and they went above and beyond to make me feel special wishing me happy birthday shortly after teaching my seat and by giving me a Birthday card signed by the crew and treats."
Pros: "I was moved up to comfort instead of main cabin."
Cons: "The wifi didn’t seem to be working on the flight even tho it said it was equipped."
Pros: "Kosher snacks! Thank you! Very safe and controlled Covid procedures. Made me feel safe."
Pros: "Very controlled and safe Covid procedures. Outlets and screens at every seat."
Cons: "Well if my future father in law was on the flight it would have been wonderful, but he passed away July 7th, and I did get refunded, and we are mourning his loss and keep getting notifications about the flight and emails which makes it very difficult mentally. So it would be nice if Delta would get their process of refunds especially when it's a death to maybe not get notified. I was the one that purchased the tickets for him in April."
Pros: "Took extreme measures for COVID prevention. It felt very safe"
Cons: "Seats were a little dirty especially for the COVID-19 going around."
Pros: "The movie options"
Cons: "Compensation for having waited an hour and a half extra."
Pros: "It was all good glad the last leg of the trip was pleasant."
Pros: "Nice helpful crew, plane was clean, arrived ahead of schedule"
Cons: "Nothing much"
Pros: "Flight was smooth and short"
Cons: "The entertainment system kept resetting over and over throughout the flight. And drinks were served late in a not so comfortable temperature cabin. But everything else was ok"
Pros: "The seat pocket had enough room to fit my book and water bottle."
Cons: "Make it clear right up front that you charge for checked bags and overhead carry on bags - my flight is now $70 more expensive than I thought; don't charge for overhead carry on bags as well as for checked bags; at least provide a bag of free pretzels or something with the free beverage, fly on time, when you don't fly on time, update the monitors in the arrival airport as soon as possible - not just after the original arrival time (by then it's too late for the people picking me up!)."
Pros: "Crew was professional, courteous and kind. No issues on the plane."
Cons: "WiFi did not work for me to watch the on board entertainment, but not a dealbreaker for me."
Pros: "Rhea was awesome."
Cons: "Boarding is a struggle when you load from front to back. Why not load back to front and save time??"
Pros: "The little charging thing where you can plug in your charger."
Cons: "The seats, flight attendants attitude, and cleanliness."
Pros: "They didn’t let me on I want a refund this made me miss my birthday party in Chicago thanks for ruining 25"
Pros: "The crew was sweet"
Cons: "No provided entertainment but for a cheap direct flight it was amazing"
Pros: "The crew did their jobs just fine. Not especially hospitable but they didn’t do anything “wrong” per say."
Cons: "I am in shock over how much I ended up paying for my checked bag and personal item. I will never fly sun country again for a trip longer than 72 hours. The flight was MISERABLY cold."
Cons: "$40 carry on each way, garbage. Would have bought ticket elsewhere if I knew that"
Pros: "Direct flight"
Cons: "Small seating-our knees were sore when we got here."
Pros: "The staff were lovely."
Cons: "The $40 charge for carry on which I was unaware of until check in. I therefore felt forced to check my bag with a $25 fee. I was charged for 2 checked bag fees in my initial flight without my knowledge or consent."
Crew was inconsistent in instructions in advising passengers about seat backs during take off. Perfunctory announcements except from cabin.
The experience with Breeze was really great. The app makes managing flights easy. You can check in on there 24 hours in advance, and your boarding pass is there, too. The flight crew and the staff at both our airports were wonderful. Snacks and drinks were reasonably priced. The seats were very comfortable, they even had adjustable headrests on every seat. The only downside is not having entertainment or Wi-Fi available onboard.
The price is amazing. I was worried about how the flight would be as I never flew then. Seats were very comfortable. We had lots of legroom. The Akron airport was really nice. Overall it didn't have the stress we usually experience with flying. Highly recommend
Flight delayed and moved to another gate. Got a text message updating the gate as final boarding finished. Missed flight, fighting for my refund
Prior to boarding we were told the flight was still on time up until about 20 minutes after the scheduled departure time. Details on the new departure time and gate were not provided to us in a timely fashion and we were lead to board a flight to Pittsburgh only to realized upon scanning my boarding pass that it was the wrong flight when signage at the gate said Providence. However, once on board the plane was comfortable and staff courteous and nice.
Perfect. Even got a screwdriver in Pitt to fix my sons luggage. Awesome airline.
Outside of a 30min delay getting back home; this an excellent airline and will definitely use again.
Everything was on-time and easy breezy. Good prices and good service. Polite and helpful crew members.
Flight exceeded my expectations. Crew was upbeat and flight was on time.
Ticketing agent never said our flight was delayed. It went from a 2 hr to 3 hr delay to just cancelled….why…lack of crew. Breeze doesn’t even have a phone number to call. You have to “text” them or use Facebook messenger to get in touch with someone. If you’re trying to market a new airline, make sure you have crew to fly if you’re going to run flights. The plane was literally at the gate.