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Cons: Not losing my bag on a direct flightRead more about Delta
Cons: Not losing my bag on a direct flight
Cons: Well if my future father in law was on the flight it would have been wonderful, but he passed away July 7th, and I did get refunded, and we are mourning his loss and keep getting notifications about the flight and emails which makes it very difficult mentally. So it would be nice if Delta would get their process of refunds especially when it's a death to maybe not get notified. I was the one that purchased the tickets for him in April.
Pros: The crew was pleasant and professional. The on-board entertainment was excellent and the seats were actually comfortable. I was provided the option to use any restroom by the crew without regard to my seating location.
Cons: Nothing comes to mind.
Pros: Great airline. Crew was great. Comfort was good. Arrived on time
Cons: Well the days of reclining seats are over.
Pros: Standard boarding The plane was on time
Cons: Better boarding process.Such as the one used by Southwest
Pros: Crew was great
Cons: Thermostat broke, wi fi didn’t work. Temp 60 degrees entire trip. Sucked
Pros: Crew did a great job communicating what was happening while we were delayed
Cons: Compensation for our time or schedule mishaps.
Cons: We actually skipped this flight because the layover in Minneapolis was a full 5 hours, and it saved us time to have a relative pick us up and drive to Rochester, so we forfeited the price of the tickets.
Pros: The seat was very comfortable even as a basic seating and the entertainment options were great.
Cons: The voice from the pilot was very loud and would be too much if I had my headphones on.
Cons: The check-in process was abysmal. The crew gave poor guidance delaying my ability to check in my bag, then refused to check it. They then told me to cancel my skymiles flight and purchase a new ticket. I was able to check my bag at the gate. Show up 2 hours before to account for their incompetenc
Pros: The A/C worked, that's about all
Cons: Old plane, no entertainment in head rests, had to use iPad not the same movies to choose from. Seats were so uncomfortable.
Pros: We had exit row seat, most uncomfortable ever, video devices both broken. Will never sit in exit row again would have been better off in basic economy
Cons: Fix broken seats and tv screens
Pros: Flight was on time. Entertainment worked.
Cons: One of the stewardesses was a miserable crank.
Pros: Boarded and left JFK on time and arrived 15 minutes early to Seattle. Love DELTA.
Pros: Very smooth process.
Pros: Crew was good, plane was clean. We left on time and got in a bit early.
Cons: Don't like the Comfort plus seats that have the dividers vs basic arm rests. TSA is a JOKE, got the random strip search where they pulled apart every nook and cranny of my personal bag and carry on item. Relieved me of my PLASTIC corkscrew that I've traveled with for 15 years. Almost missed the flight and I was there plenty early.
Cons: Wait time because of Atlanta crowding.Re:hurricaine?
Pros: Excellent attendants. Smooth boarding and on time flight.
Pros: Simple, easy
Pros: Courteous and professional staff
Cons: 7 hours delayed. Poor front desk worker, nice flight attendants!
Pros: Good snack selection, plane departed on time, no issues.
Pros: Great flight attendants and very clean
Pros: Everything went smoothly. The staff were friendly, the flight fast and calm.
Cons: Nothing that can be done, just tough being 6'5" in a connection plane.
Cons: We lost our whole vacation and had to pay for the plans fare twice because My last name was spelled wrong on our tickets and we were unable to use them because my passport didn’t match the name on the ticket. We had to rebook everything pay almost twice as much for the plane fare, our Lodi g cost more and our trip was delayed for two weeks. Vyama is blaming us for spelling our name wrong and claimes that it’s our fault this happened because everything is automated. There saying they don’t touch anything that we enter into the booking but somehow everything they claim we entered is now in all capital letters and the space between our first name and middle name is now gone and all run together. The coustomer service number gets you to someone in India. I have tried to get this addressed four times now at first they tried to place the responsibility on the airlines now us and they have hung up on me twice. Kayak has been worthless, they also just pass the responsibility on to someone else. We will never use them again ant I intend to make sure that this mess is put out in social media to hopefully keep others from having their travel plans ruined by their flawed system.
Pros: Staff was friendly. Flight was smooth.
Cons: Media kept freezing. They had to reboot the system several times.
Pros: Rare, the flight wasn’t so full that everyone was uncomfortable. The flight attendant staff were friendly.
Cons: Pilot did not give consistent updates for delays
Pros: Be nice if the first plane had worked. Almost one hour late leaving ATL.
Pros: I got upgraded to comfort + which was great. quick flight, was even early
Pros: Counter agent found reservation but not ticket number(?). She was very helpful and nice but Delta reservation system was a total mess. Barely made boarding even though we arrived airport plenty of time before the flight.
Cons: Counter agent.
Pros: Everyone was great
Cons: The arm rests on both flights where impossible to lift to get out of our seats, the headsets had a lot of static, the head rest was broke on one side, the food to Germany was fine but back was horrible. Within 20mins of take off you were out of most alcohol and the wine was horrible.
Pros: Customer services
Pros: Quick flight.
Cons: No A/C on the flight. Good thing it was a short one... Crew seemed rather green. Oversold flight; we were the last to board.
Pros: Friendly crew
Cons: Seats too close. Food lacks salads. Fruit salad tasteless--fruit not ripe--looks good, but no taste.
Pros: They were honest about why we late taking off.
Cons: Having to wair for them to fuel the plane
Pros: Lincoln ground staff is top notch. Friendly Midwest people.
Pros: My flight was delayed 40 minutes in Detroit after a 3 hour lay over we boarded the plane. Then 45 minutes into the flight they said the landing gear light came on and they would be going back to change plans. My mother with Lymes disease was waiting 3 hours in Providence supposed to arrive a 11:50 instead 2:50am we were so tired missed a day of vacation.
Cons: Seats were moved and I didn't sit with my traveling companion
Pros: The stewards/stewardess were very helpful. The trip was very pleasant.
Cons: Great customer service from all staff. Mannerisms, snacks, and safety precautions.
Cons: The fact that my flight was delayed for the second time in the past week
Cons: Delayed flight, mechanical
Cons: Arrived at my destination almost two hours after the initial arrival time
Pros: Both check in and gate agents were friendly and helpful.
Cons: The boarding process seems to have some hiccups...like everyone crowding the gate and the wrong people boarding at the different boarding times. This all began when airlines charged for baggage and carry on became the only way to travel without excess fees. There is not enough overhead storage for everyone to carry-on so let's go back to no fees for baggage. The boarding process will become smooth again.
Pros: Seats are crowded together, nowhere to move, no storage, reclined seat is in your face for 10 hrs!
Cons: The plane, the seats the food
Pros: Made up the departure delay in flight.
Cons: Gate and Cabin crew kept giving opposing reasons for our departure delay, just be up front and honest. Cabin was hot. Very hard landing
Cons: Flight extremely late. Was not provided with a drink during flight.
Pros: First flight was not sold out which allowed me to change seats
Pros: So rude crew
Pros: The plane condition.
Cons: The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked.
Cons: I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for.
Cons: Nothing. Flight was amazing
Cons: When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry.
Pros: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!
Cons: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM
Pros: The crew tried to be helpful but were equally frustrated with the ground crew.
Cons: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed
Pros: Pleasant crew. Appropriate and efficiently served snack.
Cons: Boarding and disembarkation were slow.
Pros: Flight and the crew!
Cons: Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!
Pros: Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!
Cons: A queuing system would be better-it was a bit disorganised at Amsterdam!
Cons: The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning.
Pros: Friendly crew
Cons: KLM lost one piece of my luggage
Pros: Seat was good
Cons: Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened
Pros: Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us.
Cons: Delays, took my hand luggage into the hold,
Pros: Everything was smooth and effortless.
Cons: Can’t think of anything.
Cons: Dozens of high school students screaming and climbing onto seats, crew did not intervene.
Pros: Crew was nice and friendly
Cons: Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight.
Pros: Just the cabin crew being nice
Cons: Punctuality KLM is always late
Cons: We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre.
Pros: Crew were great, food, entertainment, seat and everything else was great as well.
Cons: Lost all our bags so couldn’t ski
Pros: Lovely crew, very helpful
Pros: Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none.
Cons: Transfer point needs upgrade.
Cons: I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines.
Pros: Everything OK
Pros: short, sweet and to the point. 1+ hour flight is usually an easy hop.
Pros: Very pleasant, professional crew
Cons: Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them
Pros: Face recognition was amazing
Cons: Too hot on plane
Cons: Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all.
Pros: Good entertainment options. Nice flight attendants
Cons: It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats.
Pros: The entertainment options were good.
Pros: Friendly in-flight personell
Cons: Approx. 1 hour delay, which was not the airline's fault (construction on runways)
Pros: Fast boarding
Cons: The entertainment system wasn’t working for the whole 10 hour flight.
Pros: Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”).
Cons: About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course).
Pros: The crew were hardworking, responsive, conscientious and friendly
Cons: Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late.
Pros: Food was just fine, movie selection very good
Cons: Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)
Pros: Friendly staff, good service and on time departure/arrival.
Cons: I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company
Pros: The staff was extremely pleasant. Food was good!
Cons: Have no complaints
Pros: Decent seat size. Sorta slept the whole flight.
Pros: Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight.
Pros: From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great.
Cons: The ability to state a seat or meal preference within the app would be good but otherwise all was good.
Pros: I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly
Cons: Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!
Pros: Everything - Checkin, crew, food, entertainment
Cons: Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed.
Pros: Very efficient boarding, fast and professional but warm and friendly. The plane was very clean and quite spacious for a two by two configuration. On time departure and landing and smoothed processing at the other end.
Cons: Nothing to improve
Pros: The crew was very pleasant and professional. toilets were very clean adequate overhead space
Cons: Very uncomfortable seats in Economy Comfort. Legroom and recline were OK but the seats were extremely narrow. No evening meal and breakfast was minimal
Pros: Plane service
Cons: 1h30min delay at airport
Cons: Flight was delayed 4 hours. was not able to make connecting flight in Amsterdam. No flights from Amsterdam to final destination in the US. Lost one full day. Had to stay overnight. What a cluster mess. Will never fly with KLM airlines and would not recommend. Will spend a little extra money and fly on other airlines......very poor, disorganized, and horrendous flight experience. Buyer beware.
Airlines flying from Rhode Island to Wroclaw have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Rhode Island to Wroclaw
Masks required on board, masks provided on flights from Rhode Island to Wroclaw
Social distancing seating
Middle seats unavailable to book on flights from Rhode Island to Wroclaw
Testing for antibodies, testing for symptoms for flights from Rhode Island to Wroclaw
Waiving of change fees. Search flexible flights from Rhode Island to Wroclaw