Flight was on time and the flight crew was very friendly and they were able to answer questions in English very easily. My bag came out fast in stockholm.
Was great but they would not book my bag through to my final destination
First they postponed the departure from 20.20 to 02.05 - almost 6 hours. Then all communication stopped. At app. 23.30 all info boards confirmed that the plane was finally cancelled. And after a sleepless night I realised that two contradicting messages had been received: At 01.59 passengers were directed to board - at the opposite end of CPH Airport - as the plane would take-off at 02.05 and at 02.42 CPH Airport Authority (official traffic information) confirmed that plane was again-again cancelled. Irreparable image!
It's fine if you don't want to give free water or anything, but don't try to sell the food in first class like there is a chef that actively made the food from the finest local ingredients. Its still plane food and the chef hasn't been near that food for quite some time
Smooth flight. Surprisingly good and inexpensive food choices. Clean cabin. The plane is not equipped with the entertainment system.
Failure of APU meant massive delays at start of journey , baking in an unventilated plane Not good
Delay ca 5 hours on the first flight and 2 hours on the next one
The airline ran late and I almost missed this connecting flight to LGW. The airline didn't act very sympathetic to my situation. I wished that didn't happen as my experience I'm sure would've been much different.
One flight has delayed, but connecting flight ( the same company) has another plan for us. And left TO TLL. Instead Finnair.Who waiting pax from BRUSSELS. GREAT EXAMPLE OF COOPERATION. 👍
Great leg room and very clean plane nothing could be better 😁
Food seats were good Flight was delayed for over an hour, missed connecting flight, lot automatically rescheduled us to a new flight which was good but lost approximately 4 hours. Not a good way to start a vacation.
The seat was paid for but given for some different person .
Krakow airport is very disorganized. nice seats. friendly crew. long legs had screens. short leg did not
Flight was delayed for a hour from Warsaw, not sure why. When we landed in Chicago, plane was still on the runway for about half a hour. Took a while to get off.
Bags lost no more to say, bad communication and no urgency to get it back to the hotel by the airline properly the worst airline I have used.
Seats were so uncomfortable, my butt hurts so much, I wish they have more cushions,it really was horrible, Except that, Stewarts were polite food was decent
Boarding was impossible to navigate. Had mobility issues and a business class ticket, but still boarded almost at the end of the queue because there was absolutely no organization or assistance.
The flight was delayed by an hour which caused me to lose my car rental in Vilnius
All good! But sandwiches for breakfast need to be warm!!!!! Not cold!!! You do not want anything cold in your stomach in the morning!… think about it!
My flight was cancelled and I went through hell to get it fixed, with no help from the website I booked it on. My reservation was cancelled AGAIN by the site I booked on without my knowledge a week later. The flight itself that I finally got on was awful. Drunk man belligerent the entire flight, I don't understand how he was allowed on the flight.
The check-in at the airport was smooth and helpful. There was a delay due to some issue. The good regular but the staff very attentive.
Air France removed our luggage from the plane before it took off, seemingly intentionally, didn't notify us until after we reported it missing at SFO, and is giving us no updates on when, or whether, they will deliver it.
Seats! The eternal problem in economy. They are like stones!!
I love Air France. This was another great experience despite a slight delay in the departure. The time was made up on flight. I would take AirFrance again when traveling to the far East. Merci beaucoup.
Everything is good except the seats are tightened no rooms for the legs,
The flight crew was exceptionally friendly and helpful. Also the seats were comfortable and roomier than many other airlines.
The boarding was efficient. The entertainment system was a bit unstable but Air France has a good selection of movies.
They lost my bag and I still have not received it
Communication on the delay, rebooking and how to get a hotel was poor. Mails, airport check-in and transfer desk said different things.
Not consistent with the food quality (I mean taste not freshness)
I paid for priority (2 bags) and because I had 2 backpacks the boarding crew jumped to the conclusion that I had a non-priority ticket and had one bag too many. The person who spoke to me was quite rude and told me to leave the line without looking at my boarding pass that I was trying to show him. I queued to have my bag sizes checked - neither of them are oversized, in fact, either of them can fit under the seat in front of me but I paid for priority because I wanted to bring two. In the end, the same person had to speak to me and then said "you have two bags" to which I replied I had paid for them and when he checked my boarding pass he did not even apologize for the trouble.
The flight boarded nice and early and this meant there was no sudden rush at the gate. The only down side was the cabin was very cold 🥶
Straight forward checking as long as you have completed every single detail online, prior to checking day. Efficient boarding, seating is ok for a two hour flight. Fulfilledour travel requirements from Manchester to Marseille.
Flight diverted to Warsaw and passengers offloaded onto coaches whilst the plane took off again and flew to Gdansk…
Long delay was made worse by lack of information and long time in queue waiting for the plane to arrive
Speakers were blaring. It's like being in a Moroccan market and you keep getting shouted at with what's for sale
very delayed boarding; the crew started the service extremely late and everything felt like they didn't want to be there and do their jobs; the pilot changed her mind about landing :))))))))) and we spent 10 more minutes circling around the airport before landing, eventually!!! lack of communication = lack of professionalism. she could have said 'ladies and gentlemen, due to us having taken off very late, we have lost our landing permissions and we'll have to wait some more', but she chose to shut up. big mistake that reflects poorly on the airline and herself.
Loupé l'avion pas pu embarquer mon bagage en soute. Pas compris l'heure de fermeture.
I hate Ryanair and have decided never to fly with them again, they treat you like animals on the way to slaughter and they never take responsibility for their errors and lousy service.
A normal Ryanair flight = too many announcements to sale something, hard landing. Otherwise, good value for money
We bought tickets with Lufthanza from Kayak for flight operated by United..
It never happened. Bumped 2 times then cancelled. 4 cancelled flights after that
Good flight, but left late and food was only okay!
There was a screaming child behind our seats. This prevented us from getting any sleep during the night.
It never happened. The flight was canceled because of ground crew strikes in Germany.
Waiting too long before getting on the plane. No communication, slow...horrible
I lost my luggage in this flight with all my personal belonging including critical medications and until now no one from Lufthansa contacted me despite filling the claim immediately after arriving to the final distinction.
The experience was as expected…. “Nothing to write home about “
Never happened. Lufthansa canceled numerous flights. Had to stand in line at Frankfurt Airport for 6 1/2 hours to rebook. Had to bypass Paris.
That they waited from my late arrival to board priority board. Smooth flight
