Find cheap flights from Rio de Janeiro to Massachusetts

Pros: "Pretty straight forward. Clean. Efficient."

Cons: "Significant delay of departure."

Cons: "Made us check our carry ons and there was plenty of space in the cabin overhead comoartments"

Pros: "The food and drinks were so lovely, it felt like I was in first class rather than the cheapest economy seat. Great entertainment selection and comfortable seat that let me sleep well."

Pros: "Nothing"
Cons: "Proper communication"

Pros: "Nice plane, good service and pilots, great landing - no issues at all."

Cons: "Check in was terrible- long wait just for drop off of already checked in bags"

Pros: "Delta One product is among the best in domestic US."
Cons: "Let passengers know that Delta One has a special check in area."

Cons: "Wifi didn't work"

Pros: "Food, timeliness, comfort"
Cons: "Not sure"

Pros: "individual TVs"
Cons: "it would be great if you could not use all those one-use plastic cups. waste is a real issue in the US and the solution is using re-usable items like washable cups. Unboarding was a nightmare and it started to get really hot waiting to get off."

Cons: "The fact the the toilette was kitty cornered in the mid cabin bathroom is a joke on modern society."

Cons: "WiFi didn't work"

Pros: "Everythg was perfect"
Cons: "Have some headset so people can watch movies in the plane"

Pros: "Good seating, great food, good service."

Cons: "Not getting turned around after flying in the air for an hour, having to get on another plane, and then landing at 4am."

Pros: "Everyone was great!"
Cons: "N/A"

Pros: "Convenience. Smooth ride. On time. Great staff."
Cons: "N/A"

Pros: "Nicer plane"
Cons: "One stewardess almonds mowed me down with cart"

Cons: "Wheelchair shortage on arrival, although I had one reserved. Waited for a while then walked. Not ideal. Very long wait for bus to rental car center."

Pros: "Not comfortable and not helpful"
Cons: "Some rude staffs , not helpful"

Pros: "On time and helpful staff."
Cons: "Very cramped seating."

Cons: "We thought we were flying AirFrance as our emails came from them and were surprised to learn after waiting in the AirFrance baggage drop queue for 30 mins that we were in the wrong place."

Pros: "Everything was really great"
Cons: "I can’t no say anything bad"

Cons: "Really rough landing"

Cons: "Late boarding and take off with no explanation."

Cons: "I was flying from CDG to LGD and my bag was lost, yet the baggage claim system showed it arrived...... Thankful I packed some essentials in my carry on. The bigger issue will be dealing with my medical insurance company to get medications replaced that were in the checked bag."

Pros: "Quick boarding"
Cons: "N/a"

Cons: "Dripped on!!!!!!"

Pros: "On time, staff, and overall service"
Cons: "No complaints"

Pros: "Awesome customer service"
Cons: "No complaints"

Pros: "Me atendieron muy bien , tuve un excelente viaje"
Cons: "Nada"

Pros: "Zones are more delineated."
Cons: "People were obviously cutting in line and edging up before their zones were called."

Pros: "the trip going to cancun was an absolute nitemare.... the phone situation was less than acceptable... call back times horrific incorrect postings of new schedules.... late postings of new schedules...."
Cons: "the trip going to cancun was an absolute nitemare.... the phone situation was less than acceptable... call back times horrific incorrect postings of new schedules.... late postings of new schedules...."

Pros: "Entertainment was good. Delta staff seemed flat compared to other delta flights I've been on."
Cons: "Space. Economy on a long flight is not ideal"

Pros: "The TV selections"

Cons: "Change d for WiFi. Cheap"

Pros: "Efficient hop to Boston"

Pros: "Modern plane from ATL to BOS. On board games were a fun distraction."

Cons: "The tsa is worthless"

Pros: "Very professionals"
Cons: "N/A"

Pros: "Everything went smoothly."
Cons: "N/A"

Pros: "Easy boarding. Due to bad weather they kept us well informed. One hour late but not their fault."
Cons: "A little chilly in the waiting are."

Cons: "Smooth and easy"

Cons: "Boarding in LA was. Mess"

Pros: "It was my husband's birthday and the stewardess (red dress, long brown hair) went out of her way to make him feel special by bringing champagne, cookies and even chocolate once we were getting off the plane. I was very touched."
Cons: "The guy next to me was kind of smelly but was very nice."

Pros: "The crew were nice"
Cons: "The wifi didn't work at all, the entertainment system wasn't working until they did a reboot during the flight"

Cons: "No tvs."

Pros: "Great stewardesses, good food"

Pros: "Crew was great. Food was acceptable. Really comfortable flight."
Cons: "Entertainment could have been better. Tvs per seat to wAtch movies what we want"

Cons: "No Wifi available!"

Cons: "There was additional security screening at the gate (terminal 1 gate 111). We were not allowed to bring the bottled water we had just purchased into the gate area. My wife became quite dehydrated and had to leave and then re-screen in the security checkpoint because she was so dehydrated. We were not informed of this additional security screening prior to arriving at this gate. I wish we were informed ahead of time and/or there was some water provided in the secure gate area."

Pros: "Crew were trying but non of them spoke English"
Cons: "I have never had such a terrible experience like this one"

Pros: "Crew"
Cons: "It was delayed and it did not have any entertainment, seats were uncomfortable"

Pros: "Timing of the flights was great!"
Cons: "Entertainment!! No individual TV, no Wifi, no outlet to charge our phones. The common TV (for every 4 rows) played something for 4hrs. And then nothing for the 4 hours left! Was bored to death!"

Cons: "Old plane. No USB port. One movie for all passengers then went to tv episodes of Friends"

Pros: "Premier class services."
Cons: "entertainment and toilet cleanest."

Pros: "Amezing service"
Cons: "Great airline. Amazing service."

Cons: "I called in advanced and requested a vegetarian meal. Apparently no one was told l, and they were no vegetarian options available. Also, there was only one movie running in a general tv without any other entertainment options. This should not be allowed on an international flight >5 hours."

Cons: "Superb flight staff."

Pros: "Very nice crew especially when I got sick. Entertainment was also good."
Cons: "The boarding process was terrible. There should have been ac, easy access to water and a bathroom once through gate security. Also out of our group of five, three of us were moved up to business class. It was nice that they got that but it would’ve been more fair if the whole group could have also."

Pros: "Everything"
Cons: "Nothing"

Pros: "fantastic crew, spacious seats and super comfortable."

Pros: "On time , the crews"
Cons: "The food , and videos , individuals screen"

Pros: "Nice entertainment equipment and selection."

Cons: "3 hour delay turned into four because of incompetent boarding. 15 minutes at gate to dock plane"

Pros: "COPA offers excellent service! Their newer aircrafts have individualized monitors on each head rest for added control of what one wishes to view. Clean and spacious aircraft. Nice crew and bountiful beverage/ meal service. Fair luggage allowance and flight options will keep us coming! Keep it up!"
Cons: "Panamanian TSA has a second checkpoint at each gate. This means you get the general check we are all used to, but at the gate there's a second patdown and x-ray where liquids purchased inside the terminal are discarded or you have to exit the gate area to drink it! People had to give up their sealed, duty free bags and we had to give up our cans of soda we had just purchased. Fuller disclosure- in Spanish and English- should be given to patrons at stores and BEFORE entering the gate to avoid displeasure. We know drug traffickers are slick, but innocent people don't appreciate the inconvenience. My son's blunt tip, plastic, safety scissors were also taken at this airport because of the thin "blade" affixed to the plastic, but it left the USA in his school pencil case without any issues on our way there."

Pros: "-Nice little breakfast meal after takeoff -More legroom than most coach seats -Efficient crew"
Cons: "De-planing could use some improvement. People who do pre- boarding due to disability or who have small children slow down the process of others trying to get off the plane."

Pros: "Missed my connections, lost my bags, uncomfortable planes, inconvenient flights"
Cons: "Missed my connections, lost my bags, uncomfortable planes, inconvenient flights"

Pros: "Crew was friendly and attentive."
Cons: "We had the last seats in the plane, were served the last, and no offer was made to move us to open seats further up. Multiple people stood in the aisle to use the restrooms (6-7) which meant they were in our faces (I thought the US limited how many people can stand in line on a plane post 9/11); people also got up and did not pay attention to seat belt signs throughout the flight and the crew did nothing. The film was the same one shown Southbound, not as listed in magazine. We were late taking off and late landing (the latter beyond the captain's control, don't know about why we were late to take off)."

Cons: "I was quite disappointed once again that I was never informed that in order to have a vegetarian meal it had to be ordered ahead of time and the only meal options both were meat. So I was served a single roll and a salad aka (one slice of cucumber and about 3 fork fulls of lettuce) but hey that's better than getting nothing on the 1st dlight. Also I was given an exit seat and was literally the first person in line that morning to check in but when I boarded I was told I had to move my seat because I didn't speak spanish... So why assign me the seat in the first place. Also flight was delayed about an hour and a half NOT due to weather conditions."

Cons: "Need to eat better TV set"

Pros: "Little screens for movie"
Cons: "Food wasn't great. Need more water supplied.would like more movie choices. Also..warning...after you pass through security in Panama..don't buy water...there is a second security at the gate and they will confiscate the unopened water you just bought next door to the gate.....!"

Pros: "Went by quick, great staff"
Cons: "Nothing"

Pros: "I bought a return ticket from Panama City to Rio on Kayak and was not notified that a Yellow Fever shot was necessary for re-entry to Panama. Turned back at the air port in Rio I had to spend an extra 13 days in Rio de Janeiro at my expense, three to see doctor and get vacine, plus ren day waiting period."
Cons: "To change ticket I had to pay change fee plus fare difference. Copa said it was not their responsibility to notify passengers of health alerts and Kayak should be responsible. Needless to say I was on the hook for the time and the bill. I have flown Copa with satisfaction a number of times but this is enough to discourage me from ever flying them again and possibly ever using Kayak again."

Pros: "Service, leg room"
Cons: "Wish there were personal TVs"

Pros: "The entertainment system was the best I’ve seen, with the largest screen and with USB ports and the media content was the latest."
Cons: "The boarding process was very disorganized without clear signage."

Pros: "Service of blankets."
Cons: "Not friendly and organized before the flight."

Pros: "All it is fine"
Cons: "Nothing"

Cons: "Too much complain whit my carry on"

Cons: "Only the spaghetti was edible and the salad only had 2 ingredients. Also would appreciate changing up the entertainment options from leaving my destination to going to it."

Pros: "speed of baggage return"
Cons: "cramped seating"

Pros: "Another great flight attendent"
Cons: "Older plan with less movie options"

Pros: "Copa es una excelente aerolinea, la atención muy pront, un viaje tranquilo seguro y puntual muy feliz y agradecida con todos ustedes son un buen equipo de trabajo."

Pros: "Staff was nice and friendly and encourage you to take the alcoholic drinks! Meals were ok, but they confused shellfish allergy with gluten allergy. They allowed me to switch meals though."
Cons: "Seating is tight in the main cabin, location of headphone jack (side of hips), quality of headphones given to you (mine broke in the port), no individual tvs in the head rest, no WIFI (just terrible) and the worst was the second security check at the gate in Panama (my friends had to down their water or get rid of it before the flight)."

Pros: "Got us home on time, safely and relatively cost effective. The crew was very friendly and professional."
Cons: "Seats were small and the flight was crowded and full of crying kids. The airplane was pretty warm which wasn't something I've ever experienced in flight and got quite uncomfortable. At any given time there was a line of 5+ for the bathroom and there was no non-meat meal option so from our 7 am flight through our connecting flight home we had nothing to eat."

Pros: "The leg from RIO to ,Panama the crew crew not pleasant, the service was horrible, they started serving drinks to passengers from the first row to,the back and since the plane was completely full it took forever and the 2 flight attend that were in the galley, refused to, give me a cup of water I had to beg for it saying please I Need any liquid (since I was felling nayseas and needed to,take my medicaction) sol she gave me (practically through me a cup of a warm apple juioe) not even offered ice cubes, plus etc"
Cons: "The crew, and the plane is very old not fit, for a such,long flight"

Pros: "Beer for husband was free. Blankets provided. Full security check required twice, at main entry and at gate."
Cons: "Slightly scary landing under windy conditions at BOS-- came in fast and braked very hard. Copa pilots are new to Logan runways, which also happen to be under re-construction this year."

Cons: "I did not care for the fact that they set up a checkpoint after I made my connecting flight then made me recheck through security at which point they tried to confiscate our very expensive duty free purchase that was in a sealed duty free bag! Only when I demanded a manager did they stop trying to confiscate it. At which point they made me check my carry on luggage! I find this very suspicious since I also discovered that someone tried to access the inside of my luggage at Panama City on the initial flight! Your crew on the ground and in the terminals in Panama City are running scams! Beware! Very disturbed by this and plan on sharing this on social media as a beware to copa travelers going through or to Panama City! Literally set up check point at ramp to plan confiscating stuff bough in the terminal after already going through security!"

Pros: "great service"

Pros: "Everyone was awesome great service"

Pros: "on time..."

Pros: "very comfortable flight."
Cons: ". security at airport and took away water at the gate"

Cons: "See comments under flight from Santiago to Panama City."

Cons: "Two bathrooms for 200 people. Front bathroom reserved for 6 1st class passengers?! Boarded and had to de-plan because the captain wasn't ready. Delayed 1.5 hours, then made us go through security check again because their staff didn't secure the gate when we de-planed."

Cons: "No individual media screens for 5+ hour flight. Had individual screens on the flight down. Also, had to go through security again at the gate in Panama city which meant getting rid of water purchased within the terminal and there was no where within the security parameter to buy water."

Pros: "Nothing at all"
Cons: "Read comments from first flights it will tell all .... I had a 5 hour delay"

Pros: "The flight was delayed 3 hours without an explanation"

Cons: "Lack of movies or shows for a 5 and half hours flight"

Cons: "The flight was delayed at the last minute"

Cons: "They don't come around with drinks very often on LATAM. We bought our startup supply at the airport. First drink round was two hours into the flight."

Cons: "Call for stewards was not working and the temperature of the flight was miserable. Kept asking to reduce the cold and nothing. I had a window seat and there was no way to avoid the air/ac on my face the entire flight. MISERABLE!"

Pros: "Crew was good"
Cons: "Seat not comfortable"

Cons: "Seat comfort"

Cons: "As it was a short flight it was ok but their system of checking in/ baggage drop off is really poor and disorganised. Everyone was queuing together for baggage drop, checking... it was a mess and took ages. It’s unfair on those who have already checked in online because you were ended up queuing with everyone else."

Pros: "Easy access to entertainment via my phone"
Cons: "Better snacks"

Cons: "Low cost, no frills, but on time. It's what we want and they delivered that today."

Cons: "Flight arrived about 15 minutes late."

Pros: "it was ok flight, but on time, very important to me"
Cons: "the food... cream cracker and very sweet cake..."

Pros: "I'm not sure since I slept through most of the 90 minute flight, which is a good sign, I guess. It was an older plane with no entertainment system, but I hate those things, so fine by me. I missed the food this time around, but it was a crappy cold sandwich when I took the same flight a few weeks earlier, but it's a 90 minute flight, so what do you expect?"
Cons: "The boarding process was pointless While this is a quirk of the airport, the airline should change their procedure for this scenario. LATAM splits passengers into different groups: first class, special needs, priority because you paid, everybody else. That's fine at most airports. At Santiago's airport, however, passengers ride a bus from the gate to the plane, mixing up all the groups on the bus, so what's the point? Worse, special needs passengers were the first to get on the bus, but end up last to get off screwing over the elderly and those with small children. What a system!"

Pros: "My fellow passengers."
Cons: "Entertainment — too limited, not enough choices, interface/system is outdated. Terrible service — no food service for entire first part of flight. Cancelled meal because of turbulence."

Cons: "Snack . Don’t have 0 snack in the plane"

Cons: "Better aircraft and personnel should smile and be more friendly"

Pros: "The crew was amazing"

Cons: "Flying on schedule"

Pros: "Everything was on time. Food was good and movie selection was good"

Pros: "Boarded and took off on time Free snacks and drinks"
Cons: "More leg room"

Pros: "The inflight crew was nice."
Cons: "I hate checking in with LATAM! I swear they make up new bag rules for every person that walks up. There were people with 2 carry ones, purses, and shopping bags. But I couldn't bring 2 backpacks(school backpacks!) on. I had to check one. I HATE LATAM! Every time it is something different with them."

Cons: "more seat space and padding, no charge for soft drinks"

Pros: "They're very professional I would recommend to everyone"
Cons: "Free soft drinks it was $10 brasilian money"

Pros: "Crew was polite and efficient. Ground staff helpful in rescheduling flights"
Cons: "One of the flights out of three should have been on time. None were. One was cancelled. Two were delayed."

Pros: "Quick flight from Medellin to Barranquilla. Easy checkin & boarding. Crew was helpful getting everyone onbard and ready to go. No issues."

Pros: "easy enough..."

Cons: "I've flown a lot of different business class flights in my time and these are the narrowest I've ever seen. I am not overweight but I felt very restricted in these seats. Add to the narrow seats is the design of the seat and armrests themselves and you don't have much space at all. No way I was going to be able to work on my laptop in this LATAM business class seat."

Cons: "No entertainment. The airplane seems to be an older model."

Pros: "Amazing service from every staff member I met! Super polite and professional! A shout to Adriana and Matheus for making me feel so welcome!! Thank you and the whole crew for a great experience!"
Cons: "It was great!"

Pros: "Servicio de entretenimiento"
Cons: "Un vuelo se demoro SIETE VECES mas tiempo, es una tortura estar encerrado siete horas perdiendo el tiempo en un avión PEOR si es que nos dicen que no se puede aterrizar por mal clima y otras aerolíneas si llegan al destino, la verdad ahora si prefiero viajar por LCPeru, Star, AVIANCA, Viva Air porque si no hay diferencia en el servicio pues pago algo menos, no vale la pena seguir trabajando con LATAM"

Pros: "Airline misallocated multiple seats to multiple passengers causing great confusion and delay"

Pros: "The flight was great! The attention getting the boarding pass in Chicago was wonderful! I believe that isabela was the name of the person that helped me with my bags and she was extraordinary"
Cons: "When I was boarding the plain... the people in charge was very rude. I had to give them my carry on bag because there was not space and the way in which they asked for it was very unpolite."

Cons: "No upgrade offer"

Pros: "Service was good"
Cons: "I tried to book my seat on line to get an aisle or window and it wouldn't let me choose me seat."

Pros: "Service on board great people"
Cons: "Overbooked flight we had to wait with baby and 4 years old kid till last minute to know if we could get on board or not. Latam wanted us to fly in three different seats we told them that we were happy to flight next day but they pushed till last minute waiting. When that said yes you're flying they forced us to move faster otherwise the fly would be delayed. Mdvela@gmail.com or 0064212154973 if you want to known more ( there is more). Will fly airnz only from now on and will advise everybody to do so."

Pros: "Great entertainment choices, the best airline food I've ever had, attentive service, lots of amenities, new and modern plane"

Pros: "It was comfy"
Cons: "When I got to Miami, I wasn't assisted to the next gate"

Pros: "The food, crew, and entertainment were great."
Cons: "The boarding process was poor. The flight was delayed and there was not explanation at the gate that there was a delay or why. I don't understand why our carry on bags needed to be searched. We were put in a line with only one person doing the bag checks while the other line had over two people checking bags."

Pros: "I was upgraded to premium class. On my way back from Easter Island this was perfect because I had an accident 2 days earlier and needed to out my leg up. The service was great, they maje sure you are comfortabke. The luch very delicious. Thanks for the excellent service"
Cons: "At tge airport in Santiago it was not clear in wich lign I had to wait to check in. I stood about 30 minutes in the wrong one"

Pros: "Smooth flight, on time"

Cons: "I have to pay for the food with no actual discount or lower price ticket. and the sits are even more tight than before."

Pros: "Overall I love the professionalism and customer service of LATAM. The interior lighting of the aircraft makes a big difference. The staff is always super polite and friendly. It's my favorite airline."
Cons: "On a 10 hour flight (LAX to Santiago Chile) they should offer more snacks and drinks for people to help themselves to in economy class. Other airlines have water and juice available I felt like I was bothering a crew member every time asked for a glass of water, when I could have just helped myself. Also, maybe have a few light snacks available. After a very light lunch, 8 and a half hours is a very long wait till breakfast!"

Pros: "I don't know that I like anything"
Cons: "The food on this plane is awful. All the pork being served is simply unfair. What about serving turkey sandwiches as an alternative to red meat or pork? The children roam about freely and it's quite uncomfortable. The seats are to close for such a long flight. I really can't get the disgusting dishes out of my mind."

Pros: "The LATAM entertainment offering for planes without screens was very cool."
Cons: "The plane was older and a little rickety. The gate was unknown until very close to the flight."

Cons: "When buying a flight price and the airline on which I fly are the two most important factors.... LAN transferred my flight to AVIANCA and the food was terrible and the flight attendants weren't very friendly in general. The experience was not very enjoyable"

Cons: "The flight from Lisa was cancelled and the 18 hour wait in Lina was horrible!!! All day at the airport!"

Pros: "Nothing"
Cons: "They gave my seat to someone else, they overbooked the flight"

Pros: "food was tasty"

Pros: "Collection of movies, and flight being ontime"
Cons: "Seats, food, flight attendants didn't enforce seats in upright positions while serving food."

Pros: "Everything was fine and no problems at all with the flight or service. Good value for money."
Cons: "Food was average. I got a chicken sandwich. It was cold (meant to be a cold sandwich) and not particularly tasty. Also, there was limited range of drinks. I asked for tomato juice and this was not available."

Pros: "The flight was good. The food was good. They gave complimentary wine and whisky. Comfortable for a long distance flight."
Cons: "The bad was that the jewelry was stolen from my bag (checked in). If you have valuables, even inexpensive jewelry, take it with you on board."

Cons: "Because of the terminal staff, I did not make this connection and had to spend the night in Santiago, and then wait for a flight to Sao Paulo and then to JFK, which added another 18 hours to my trip. This caused much inconvenience for me as I could not get home when I was supposed to. At least some of the terminal staff should have a good command of English and supervisors should be more willing to step in and help. I will try very hard NOT to fly with LAN again."

Cons: "Entertainment system nor working properly. 40 minute flight delay due to minor cabin seat malfunction."

Pros: "Nothing special good or bad"
Cons: "My seat did not recline properly and had to sit upright throughout the flight, so was less comfortable."

Cons: "We need food"

Pros: "yes"
Cons: "nothing"

Cons: "Leave a seat empty in the middle could be good for social distancing"

Cons: "Foood"

Pros: "Very timely and efficient"
Cons: "Seats are really small"

Pros: "The steward was super friendly."

Pros: "pilot was great and you could hear him!"
Cons: "SOME kind of FREE food"

Cons: "Tiny seats..."

Pros: "Yes"
Cons: "ages they don’t came"

Pros: "Comfortable seats, friendly service."
Cons: "Need some sort of gluten free snacks!"

Pros: "Was departed earlier because we were all on board early"

Cons: "Since we were in one of the last groups to board, there was no room for our carry on and had to be checked. Yet there are people in the previous classes who have two carry on bags and both are checked. There needs to be a penalty for this."

Pros: "Nothing special."

Pros: "Did not experience food or entertainment"

Pros: "Great crew again, basic aircraft but comfortable economy seats."

Cons: "Had to drive 100 miles to catch second leg of trip."

Pros: "No problems. Everything was smooth"
Cons: "Took 35 min to move from the gate with everyone buckled in."

Pros: "One was great and one was not helpful and was condescending"

Pros: "Or some attitude re-adjustment. I usually observe rude passengers acting the way some of the stewards were acting."
Cons: "Rude staff"

Cons: "No entertainment, nor food"

Pros: "Liked that there were easily accessible power ports"
Cons: "My entertainment system did not work"

Pros: "Not very much positive to say unfortunately. The staff were good and did as much as they could to keep up feed and happy."
Cons: "The plane was extremely old and dated. Never been on such an old plane with no up to date equipment or facilities. The chairs were very uncomfortable and the food was awful. There was no personal entertainment screen for an 11 hour flight and only one of the safety demonstration screens was working during take off. Also no plugs at all."

Pros: "Outlets, great entertainment choices, quick boarding"

Cons: "The employees treated me poorly"

Pros: "On time arrival"

Pros: "Overall easy navigation."
Cons: "More signs for terminal to terminal navigation."

Pros: "NA"
Cons: "No individual TVs, electric plug nor WiFi"

Pros: "I actually got to sit by my sweetie. Perfection."

Pros: "Gate flight updates"
Cons: "No information on luggage even though they knew luggage was not received in London They could have sent me an update instead of having me wait at carousel for 1:30 hours waiting for my bag to show up"

Pros: "Staff was polite and friendly. It was a great experience!"

Pros: "The entertainment was updated and refreshing."
Cons: "Snacks was only pretzel"

Pros: "Everyone operated fast and professional"
Cons: "Nothing"

Pros: "Allowed us to pre-order with our daughter who needed our support."

Pros: "It did not crash"
Cons: "Delays, baggage loss, how the Airline dealt with both."

Cons: "The seat was extremely comfortable."

Pros: "On time performance; friendly, competent staff."

Pros: "It was a reminder again why I never fly United"

Pros: "It's fine, you know what to expect."
Cons: "No entertainment; no TVs, no music."

Pros: "- It was on time"
Cons: "- No food although I was entitled to free snack with my status - Service was inexistant - Premium seat (front row) thanks to my One World status but no space for my legs at all - it would have been better in a normal seat"

Cons: "Served drink as they prepped for landing"

Cons: "I don't understand why the carryon limitation can't be better enforced. I watched several people put multiple bags in the overhead compartments and nothing under their seats, yet those in boarding groups 3 & 4 often are required to check their baggage."

Pros: "Both my flights were slightly early (a plus for me, might not be for all) and I had no issues or complaints."
Cons: "Nothing"

Pros: "Entertainment system has a good selection"
Cons: "No earphones to listen to the soundtrack on the entertainment system"

Cons: "Delayed for 30 mins due to traffic going in to Boston."

Pros: "AA has. Not been an airline I have used in many years. Great experience, I will be looking to fly with them again very soon."

Pros: "Very affordable! Traveling can be difficult, especially from Chicago O'hare - one of the busiest airports in the country - but everything was made easy for me and was a breeze!"
Cons: "No complaints here!"

Pros: "Everything was good or better."
Cons: "No dislikes"

Pros: "On time"

Cons: "Bigger seats"

Pros: "Wheel chair service"
Cons: "A/C outlets and bathroom sink did not work"

Pros: "There was a wheel chair waiting for me at each gate, but in Newark, the attendant took my next boarding pass and dissapeared for about 15 minutes, and left me near the gangway. I was starting to panic. My travel companion was not happy and started to vent. It ewas quite tense for awhile."
Cons: "The seats were cramped. I boarded first because of a broken ankle and a leg boot that turns into a child's car seat when I'm done with it. I was able to work the boot off when I had a leg cramp, but didn't have enough room to put it back on."

Pros: "That they had blankets"
Cons: "Unfriendly aura over l and no food... I much prefer Delta"

Cons: "Significant delay-no weather issues, didn't make sense."

Pros: "On time"

Pros: "Comfortable seats"
Cons: "Boarding took a long time in the plane. There was confusion as they had passengers going both ways in the aisle .. this forced several ppl to stand in the aisle a long time. One of the air hostess had a major attitude. For example one passenger who was stuck in the middle of other passengers asked her politely if she could help him put the carry on in an overhead bin near her .. and she responded "I cant help you, you need to put it up yourself sir". Not something one expects. She was also terse with passengers, ordering them in an annoyed tone."

Pros: "I enjoyed the assistance, the food and the movies"
Cons: "I liked every single bit of my experience."

Cons: "We star boarding 20 min late, after that the airplane was totally full i was separated from my family"

Pros: "On time!"
Cons: "No wifi, sat next to 2 kids aged about 10, no supervision, spinning drinks."

Cons: "Because of missed connection I had to go from Dulles to Reagan airport"

Pros: "It was ok"
Cons: "Too much confusion on seating...people were moved because of double seating then I was asked to move I seat back. I only agreed so the parent could sit with his two children"

Pros: "Boarding process did not take long"
Cons: "Rough landing"

Cons: "Snack was terrible"

Pros: "It was great arriving 20 min early, but no wifi!"

Pros: "United doesn't care about you or any of their customers. Charged me extra fees for luggage then lost my stuff and tell me to write your home office. No thanks but I will let people know how little you care and how poorly you treat your customers. Sorry I flew United!"

Cons: "All of the restaurants in the airport have changed to this "high-end" bistros. No fast food anywhere except the premade wraps and stuff at the kiosks. If you need food fast don't try to sit down and eat. My sandwich took 30 minutes to come out. Food was ok."

Pros: "Fast trip"
Cons: "Too small the sitting position and seats"

Cons: "No legroom. Sat TV cut out constantly"

Pros: "Food vouchers were nice. $20 did not cover lunch and dinner for that day. So it coupd have been more like $40."

Pros: "The check in was great. The staff was very helpful."
Cons: "The plane was very small and hot. There was no space for even my legs."

Pros: "Movie deal was enjoyable. But a tough week for the friendly skies!"
Cons: "Mechanical caused me to miss my connection. Exterior of 777 had paint peeling off the fuselage, which is a bad sign. Plane needs an overhaul"

Pros: "I was wirried about making the connection. Enddd up with an hour which was ample."

Pros: "Overall the service was great. I don't like being charged for having minimal luggage charges. The seats seemed worn and very limited space. The same amount for Econmy plus"
Cons: ". I don't like being charged for having minimal luggage charges. The seats seemed worn and very limited space. The same amount for Econmy plus"

Pros: "Departed on time, arrived 1/2 an hour earlier than anticipated."

Pros: "Well organized"
Cons: "No free wifi :("

Pros: "Roomier comfortable seating."
Cons: "Paying for luggage and food"

Pros: "At least there was room to sprawl out and rest."
Cons: "We boarded our plane and during preflight check on the runway the captain learned there was mechanical error (in the right engine fuel something). The issue could not be solved and we had to change planes. On the second plane, the captain shared with travelers that "and two loose wires were found, so it's good we caught that and changed planes". What the heck? Shouldn't basic functions be checked before a plane is boarded? What was supposed to be a 1030 red eye, turned out to be a 1 AM bloodshot eye."

Pros: "Direct tv"
Cons: "None"

Pros: "On time"
Cons: "Food quality"

Pros: "Nothing."
Cons: "Everything."

Cons: "The lack of breakfast options. Lack of room."

Cons: "Everything."

Pros: "On time"
Cons: "The boarding process Boarding should start from the rear rows to the front irrespective of what group shows on your ticket.some ended up with no storage space as they are in group 4 or 5"

Pros: "Delayed a lot"

Pros: "On-time flights"

Cons: "Delays"

Pros: "Missed a whole day with grandchildren"

Pros: "Liked the upgrade to first class"

Cons: "Great employees!"

Pros: "Nothing"
Cons: "They didn't event get drinks out to the whole cabin from Newark to Boston. Paying for Internet was ridiculous for all the other fees I had to pay. There was NOTHING to o on the plane at all with out paying for it."

Pros: "The United terminals are amazing. The United planes are not."

Pros: "The service was great and the staff were very accommodating and understanding of my dads needs."
Cons: "The arm rest would not come down on his seat and it was very hard to get him seated."

Pros: "It was on time and the lights were dimmed so I could sleep better. The staff was also very friendly and helpful."

Pros: "The service was good, boarding and take off on time."
Cons: "The ride was so bumpy! I've traveled back and forth from Boston to SFO and it's not usually this bumpy from SFO to Boston."

Pros: "Very poor service"

Pros: "The service is not close ro KOREAN AIR ON THE PLANE. The plane is old . The cres is tired.."

Pros: "Super"

Cons: "Very rough landing ."

Pros: "Dependable, fast, clean"