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Oct 19 — Oct 261
1 adult
0 bags
Tue 10/19
Tue 10/26

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Top 4 airlines serving Rochester Greater Rochester Intl to Birmingham

Scores according to KAYAK customer reviews
Turkish AirlinesOverall score based on 23332 reviews
Airline reviews

Pros: Flight was on time and flying even with COVID-19 restrictions
Cons: Food was cold and bland, sack meals both the same.

Read more about Turkish Airlines

Pros: Flight was on time and flying even with COVID-19 restrictions
Cons: Food was cold and bland, sack meals both the same.

Pros: Everything was excellent even the landing was as smooth as butter
Cons: A free upgrade to a business class seat :(

Pros: Everything was comfortable and the crew were lovely.

Pros: Turkish Airlines is a class act.
Cons: My rating on boarding is due -- entirely -- on the poorly designed new Istanbul airport. Seems that bigness and lots of duty free shops were given a priority over ease of making connections. Horrible.

Cons: Need spacious aircrafts for such a long flight..

Pros: Entertainment and food are always reliably good on Turkish.
Cons: Ground crew was very poor at communication, no one warned us we would need a visa; we spent hours and hours queuing for what could have been sorted out in advance. Communication was terrible. The flight was delayed due to Pakistan closing air space. Turkish rescheduled but no real help in Istanbul.

Pros: Everything! Thanks
Cons: Everything was perfect

Pros: everything . also very spacoius restrooms. it deserves vest airtline
Cons: hmmm the flight is slightlt longer . hopefully one day soon there will be ditect flight to Malta

Cons: Boarding crew were rude and unhelpful. They didn't check IDs which became evident when a passenger complained his passport was missing and the plane had to return to the gate so he could go back into the airport to find his passport. Had it been checked before getting on the plane we could have spared everyone the hour delay. really this was is the worst service ever. Avoid.

Pros: First leg (Mia to Instanbul) crew was excellent!
Cons: second leg (Istanbul to Johannesburg) crew were rude!!!

Pros: Comfortable but narrow seats.
Cons: Entertainment system could do with more selection.

Pros: nothing
Cons: flight sells man were horrible. they were not helpful nor caring, and didnt help me with my problem.

Pros: The crew is always very friendly and helpful. Plenty of space in the overhead bins. Food is very delicious and you can always get either one of the options, whereas, in other airlines, you have to settle for the least favorite one if your seat is closer to the tail. They have sandwiches and cakes available during the whole flight.
Cons: The seats are cramped just like any other airline.

Pros: Entertainment was OK boarding was a good comfortable sitting.
Cons: I did not have an option to order kosher meal when I did my online check-in so I called customer service and the lady on the line barely spoke English and even though I warder kosher meal and verified it with her when I go to the plane the crew told me they don't have a kosher meal for me. The crew was unwilling to help me find something else to eat and they were very rude. I am very disappointed of their customer service standards. I will not use Turkish Airlines again.

Pros: Helpful crew, good food, comfortable seat.
Cons: Nothing

Pros: The crew was excellent, the food good.
Cons: The entertainment system, in three out of four long flights, did not work. In the one that "worked", the sound was terrible and this made the experience totally unsatisfactory. A major airline should avoid this.

Pros: Food is great. Flight attendants were very helpful. Entertainment options are great. Comfy seats. Short flight.
Cons: Istanbul airport is crowded. Looking forward to the new airport.

Cons: No beer or wine with meals, noisy flight and cheap headphones

Cons: Turkish Canelled my flight

Pros: The actually flight was great- food and crew were very good and professional.
Cons: Turkish airlines in Istanbul this last trip was the most disorganized and rudest I've yet to experience. They were incredibly disorganized and unhelpful. It was 5am with hoards of people waiting just to go through a tiny security because they closed the entrance for international transfers. No lines and direction whatsoever. It took two hours just to go through simple sercurity. My flight gate, number, and info to Boston was not even posted on the departure screen so I almost missed my flight- I had to go multiple times across the airport to find anyone to ask. The employees were rude and unhelpful. They did not assist or direct anyone or any of the chaos and they were slow and lacked any understanding to people whose flight was ten minutes till take off. Really unimpressed and highly considering avoiding taking them again to the Middle East in the future.

Cons: Had to remind the hostess to bring our meal as she missed us in giving out the meals initially.

Pros: I already posted my remarks above
Cons: Same wrote above

Pros: The staff are friendly the food is great and their are lots of options, there is nothing to buy, everything is included in your ticket price (entertainment, games, movies, food, snacks, drinks, including alcohol) as well as a complementary travel bag with a sleeping eye mask, slippers and toothbrush and toothpaste. I couldn't be happier. I will seek out Turkish Airlines now every time I fly!
Cons: nothing, it was the best flying experience I have ever had!

Pros: Great seating & service
Cons: Non stop talking people behind me!!!!

Cons: Headphones did not work

Pros: Best flight crews and food I know of
Cons: Bad service at boarding. Agent receiving boarding passes demanded we have a visa or letter of invitation that is not required for our destination.

Cons: Try to improve the departing time, this flight from Mazar usually departs late.

Pros: Everything

Pros: Crew was very nice. I got my special meal. I am very thankful for it.
Cons: Kosher food was ok

Pros: I liked the fact that I was not bothered by any background sounds while listening to a movie on the Turkish Airlines headphones. The crew was very nice, and the food was fantastic.
Cons: The boarding process was a bit unorganized and took a long time as a result.

Pros: Turkish airlines had great food, were very accommodating, the seats had plenty of space, and it was an overall great experience. I will definitely fly with them again!

Pros: I liked the crew and their behaviour very much
Cons: I will never be happy for the cramped space but I can see that it has to be so

Pros: The flight was empty so got 3 seats to myself
Cons: Vegetarian meals were not good. Its a 13 and half hour leg and when in the middle of that long journey when asked for a snack, the crew was not aware of the options that were listed on their very own menu. They ended up telling me that they must have run out of one of the options listed in the menu which they were not aware even existed 2 minutes ago.

Cons: Everything!

Cons: They told us to observe the 4 groups mentioned on our boarding passes, then there was only one entry... From buses to plane, instead of separating people into buses according to seating, they mixed them all up, hence people who had seats up front were entering the rear of the plane and vice-versa, causing incredible congestion and confusion when boarding, people along the center aisles going both ways and trying to pass while loaded with hand baggage, quite ridiculous indeed.

Pros: same as above
Cons: same as above

Pros: 20 min delay. Boarding took too much time

Cons: Na

Pros: The food was good
Cons: The entertainment system did not work at all and I had to ask for a pillow and/or blanket several times, after over half an hour for someone to respond the first time.

Pros: Staff courtsey
Cons: Some of the food

Pros: I was upgraded to business class for this leg of my total journey. It was incredibly comfortable experience. The recliner seats with the massage feature add immensely to the overall experience.

Cons: Delay

Pros: Two really good meals and there were snacks in the back for the time inbetween. The crew was friendly. This was the best flight I've experienced in a few years.
Cons: Too little leg room. My knees touched the seat in front.

Pros: Crew nice, seats ok
Cons: Dirty! in seat pockets had trash on two flight in both my seat and wives seat. The tvs in the seats were filthy, hazy, smudgy. Just didn't look like they clean well in between flights

Pros: Everything

Cons: Possible food poisoning from the beef that was served on the plane.

Pros: The service is amazing Food is great
Cons: Boarding was interesting

Pros: Food was wonderful, technology helped the flight "fly by", and the plane was comfortable.
Cons: Boarding was different in every city we stopped in - mainly due to other countries' airports and regulations. I believe this was not a problem due to the airline, but boarding groups weren't always adhered to.

Pros: Food and service was great. Got a bit sick on plane and staff was very helpful until I was better.
Cons: nothing

Pros: Everything was good.

Cons: Travelling to Lagos constitute of about 75% Nigerian, it would have been better in term of entertainment to include films and music from Nigeria or African in your entertainment list

Pros: Easy
Cons: Wifi

Pros: Better food

Pros: Crew was exceptionally nice. Live DISH TV unexpected and appreciated.

Pros: Quick boarding process! Everything was on time as estimated.

Pros: All was great!

Pros: short flight
Cons: noisy plane. seems like Delta does not maintain their planes very well. flight was delayed, which made it stressful to catch connecting flight at LGA. when we were all on the plane, the pilot states that he apologizes for the wait, since we were waiting a while for take off. he said there was something wrong with the fuel system that had to get fixed but it is ok now. wow, that wasn't the right thing to say. as soon as he said that, the passengers started talking among themselves saying,,,,,,,,,,,,well, i hope it is ok now, because if it is not, we may not get to our destination! he should have rephrased that and simply said that;;;;; sorry for the delay, we were simply going through some maintenance on the plane to make sure everything is all-right, which it is, and we look forward to getting you to your destination in a few minutes! keep it simple without getting into all the details! geeeeeeeeeeeesssssssssssccccccccccchhhhhhhhh!!!!! :(

Pros: Everything was perfect!

Pros: Good crew
Cons: The WiFi didn’t work well

Cons: Seat assignment for me and my traveling companion was done at gate. We had to sit in 2 different rows.

Pros: Seat was comfortable but not much room
Cons: Couldn’t understand a word the flight attendants said on the intercom system

Pros: Very friendly cabin crew; excellent service with a smile. Food was good considering, and Magnum ice cream bar a delightful treat. Cabin crew paid good attention to benefits of hydration and served water continuously. Seats and leg room were comfortable considering economy and no extra cost.
Cons: Plane was not as clean as it should be--plastic utensil on floor, seat rails not vacuumed--however, still rate overall comfort as excellent.

Pros: Temperature on the last flight from MSP to RAP was perfect.flight attendant in the back of the plane was OBNOXIOUS!
Cons: Most everything it sucked, okay?

Pros: Boarding went smoothly and was dry efficient. 45 min flight. We arrived 12 min early.
Cons: Trash in seat pocket

Pros: The flight was fine
Cons: I had twenty minutes to make my connecting flight after my first flight was late to leave. I barely made my connecting flight and my luggage didn’t. It’s very inconvenient to arrive to my destination without clean clothes or a tooth brush.

Pros: The service, free entertainment.

Pros: I was moved to an end Seat, as I was in constant leg pain.
Cons: I was zitting against my Neighbor as the Seats are so narrow.

Pros: Marti

Pros: Nothing
Cons: Everything. Stinky, dirty cabin. No running water in the bathrooms. Delays on the tarmac.

Pros: Good flight. Organized. Friendly flight attendants. I like Delta.
Cons: Paid for priority seats, but weren't offered the option for my two free drinks due to the flight being short distance.

Pros: Crew was very friendly and upbeat. Boarding was quick and easy.
Cons: I paid for a window seat, and there was no window where I sat. Seats weren’t terribly comfortable.

Pros: Excellent very good good
Cons: Good service good

Pros: Snacks

Pros: Beverage and snack service
Cons: Seats too narrow

Pros: Good flight.
Cons: Nothing.

Pros: I liked getting home
Cons: I didn’t like the delays without warning or any benefits at the end.

Cons: The leg room is ridiculously small.

Pros: comfortable seats
Cons: delay delay delay

Pros: Landed from Sydney at 8am. Flew to San Francisco at 4pm. Long wait. Not good.
Cons: Landed in Los Angeles at 8am. Left for San Francisco at 4pm. Aweful.

Cons: The flight was OK.

Cons: Delay on return flight

Cons: The flight attendants were unfriendly and borderline rude. I felt like when I asked for anything or was just up stretching my legs that I was bothering them. There was also quite bit of turbulence in the first two hours- I have traveled a lot and I felt like it took the pilots too long to find a smoother altitude.

Pros: Crew was friendly and helpful. We got a free dinner with wine and free breakfast. Everyone got pillows and blankets.

Pros: The staff was professional and friendly
Cons: Flight left late for multiple reasons, missed my connection. Because there were multiple causes it just reveals how many cracks in the system there are. Flight delays are so common these days that I would just rather drive if possible.

Pros: Able to watch an interview. Then part of a movie which makes the time fly.
Cons: Late departure. Late arrival. So I got my car and landed in terrible traffic. Which I had hoped to avoid.

Pros: The attendants on flight were amazing! The flight was perfect! We arrived early!
Cons: None

Pros: Nothing to like
Cons: Poor service Poor air craft space The is my worst cattle transport Shame on Delta

Pros: Speed of birding and departure. Very smooth ride on the 777.
Cons: Not many food options.

Cons: Amazing

Cons: Extreme delays

Pros: Delta sent a text which notified that our flight was to be delayed and we were free to seek an alternative flight. Delta was able to get us on an earlier Flight land then delivered our luggage the next morning. Delta sent an e-mail with the driver's picture, name and picture of the vehicle. The driver called to notify he was on the way. Excellent service.

Pros: People were nice.
Cons: I didn't like having my seat assigned at the gate. I booked this flight months ago, but yet somehow I got the very last row of the plan. Which is the noisiest location with the least amount of room. On the flight back they put me in the second to last row, even though there were about 10 seats empty scattered throughout the plan. Made no sense to me.

Pros: On time departure and arrival.
Cons: Cramped! Cabin crew not particularly friendly.

Pros: Staff did a good job boarding the plane.

Pros: Boarding & crew were excellent. Very polite.
Cons: On flights 0204 & 1687 on 9/21/16---there were no blankets available for comfort. I would expect this since I paid extra for the delta comfort seats. Not very nice☹️ Only Chardonnay & Merlot wines were available. if you're going to carry two full bodied wines then you should carry two light wines as well. For example a Riesling or Pinot noir. I could not drink either of the wines delta carried. Furthermore, I tend to eat low carb & sugar snacks. All the snacks offered were high in carbs except the peanut packs. Delta only had one peanut pack on board. They had many pretzels , bananas & yogurt bars which were high sugar & carbs! Try carrying some Greek plain yogurt & unsweetened vanilla almond milk. TY for your attention.

Pros: The in flight entertainment options, multiple food service options at no additional cost, the crew
Cons: The long line to check in at the airport

Pros: Nothing
Cons: Sitting as they had to fix a broken plane. Missing my connecting flight and getting in late.

Cons: The crew stated that drinks would only be served in economy class due to the short duration of the flight. Also the Delta Studio never worked with the inflight wifi.

Pros: An excellent flight

Pros: The crew was Ok except at the beginning when they could help more inside the plane with finding the seating.
Cons: I missed the plane shopping because i don’t recall seeing the crew after the meal offering it. I heard the announcement at the beginning of the flight so I was looking forward to make purchases. Later when I asked it was already closed.

Pros: The crew were very professional. There was a very difficult passenger who was very rude to the stewards and I thought they coped really well. I was sorry to see them treated in this way.

Pros: The crew
Cons: More support

Cons: Unfriendly, sarcastic flight attendant. No free gin & tonics on United/Lufthansa apparently, unlike other international airlines. Had to pay extra to get what ought to be a standard amount of legroom.

Pros: Plane was super nice and new and crew was great!

Pros: The food/drinks
Cons: Delay

Pros: Crew was excellent
Cons: Uncomfortable tight seating in economy

Cons: The flight was delayed as we were waiting for documents required for our entry to the UK - surely these should have been ready in advance? Perhaps a taste of things to come if (when) we sadly leave the EU. Same poor sandwiches.

Pros: Friendly crew
Cons: The proximity of the arriving and departing gates

Pros: The crew was very friendly, the food was surprisingly delicious and despite weather conditions being rough and causing significant turbulence the pilot handled it well and landed so smoothly I could honestly barely tell we had landed!
Cons: The seats were pretty comfortable for economy seats but still could have been a bit more comfortable. The standard leg room could be increased as well as overhead storage

Cons: This was a smooth as clockwork journey, the transit was easy and we were kept well informed about changes in the gate number

Pros: the seating supports under the seats are truly ridiculous. impossible to store bags
Cons: seating

Pros: Comfort and space

Pros: Service and hospitality. On dot service with no major delays.

Pros: Crew was good
Cons: No entertainment at all, food was bad

Pros: Can not fault anything

Pros: Amazing crew
Cons: Legroom

Pros: Seats, crew

Pros: Nothing
Cons: The whole experience

Pros: Stuttgart to Frankfurt was good.. .
Cons: None

Pros: Nothing
Cons: We missed our flight bc our luggage was stuck on the plane for 1.5 hours and we missed our connection. After running around the airport, waiting on the phone for over 2 hours and in line for 45 minutes, we are booked on a later flight and hope to get home tonight.

Pros: The crew onboard the flight was very friendly and accommodating! They did their best with what they had. I also like that there were diabetic and vegetarian meals offered, although the diabetic meals should ideally focus on lower carbohydrate totals. Fruits and breads can pack just as much sugar as sweets.
Cons: Starting with the boarding area at LAX, there was some really high pitched siren that kept going off over and over which no one seemed to care to investigate or do anything about. It was very irritating, and seemed to put lots of passengers in a bad mood before the plane even started boarding. Then when they announced boarding was beginning, everyone got up and created massed around creating four chaotic lines. It was a mess. We left 45 min late, which caused us to run to make our connecting flight because the person at the gate never told us it was also going to be leaving late. The plane itself was extremely uncomfortable as well. I'm 5'8" tall and that's mostly torso. I fit easily in the back seat of my buddy's mini Cooper, and I could barely fit in the space without my legs hitting the seat in front of me. That was before the guy in front of me put his seat back and made it so I could barely reach under my seat. Then there was the control panel for my personal video monitor. The panel was located on the armrest in just the right spot where Everytime I put my hand down I accidentally pressed a button to call the flight attendant, or turn the video screen on off, which was really obnoxious when I was trying to sleep and kept accidentally turning on the bright screen which woke me up. The video monitors we're also touch compatible, but the screen was horrible about registering finger presses which led to the lady in the seat behind me smashing the screen as hard as she could repeatedly with her finger, which vibrated all the was through my headrest so I could feel it as if she were trying to get my attention. There was also no air flow above the seats... You simply had to rely on the flight attendant to set a temperature that the whole cabin enjoyed, or you had to suffer silently. Finally, the reading lights on the plane we're so high up that turning one on lit up all the seats around you as well, which meant you had to choose to either sit in the dark and not read, or turn on your light and read quietly while the people around you cursed your name while attempting to get some rest.

Pros: Food was good. The flight left on time. There were so many movie options.
Cons: There were a few crew members who clearly shouldn't be working in a customer service industry. I understand it's not an easy job but many other crew members were quite bubbly and kind.

Cons: The first flight for this trio was cancelled .. stop with automated cron jobs

Cons: Seats were ridiculously small, and I’m not tall.

Pros: nice clean plane
Cons: the wifi is free but doesn‘t work. flynet app didn‘t pair

Pros: Great staff, quick boarding and vegetarian options were avaliable. This was the most pleasant experience I've had with a flight service. I commend Lufthansa and the crew of this aircraft.
Cons: Minimal entertainment but understandable for a short flight.

Pros: The flight itself was on time, the food was basic, just like drink.
Cons: Staff didn't ask a lady next to me to sit properly whilst she was almost laying with her shoes very near to my seat. I had to be careful not to clean her shoe soles with my clothes. Also, after arrival to Birmingham there was an unnecessary crowd created by releasing people from busses from 2 different flights simultanously.

Pros: Nothing good to say
Cons: Expect to be delayed if it snows a bit in Munich. Delayed for more than 7 hours total. 3 of those on the plane in Munich. Horrible!

Cons: Rubbish boarding staff

Pros: Crew was nice. Lufthansa crew is usually good, so no complaints.
Cons: Even the crew said that the plane was too crowded, and that they should have used a larger plane for such a full flight.There was no entertainment on the plane, unless you provided your own device. My flight from Chicago to Frankfurt was on a very large plane so I have no complaints, but, the plane chosen from Frankfurt to Tel Aviv was much smaller, and packed to the gills, with passengers, and luggage, and crew. The crew themselves remarked that the type of plane used for this flight was inappropriate.

Pros: Caring staff, nice TV screens, good food.

Pros: Crew were efficient and pleasant
Cons: Uncomfortable seats and could not recline seats

Pros: Everything went according as planned. No problem at all.
Cons: There is nothing I didn’t like.

Pros: The crew were excellent and plane was comfortable
Cons: The plane was way out of the terminal and I had asked for assistance which I had going and most of coming back until the last part getting on to the plane at Lufthansa no-one came at Birmingham either. I struggled to collect my case and walk through to the exit.

Pros: The crew was super friendly and caring. The food was great. Very enjoyable trip!!

Pros: The polite stewards The food and drinks given for free.

Pros: Crew were very kind and hospitable. The aircraft was comfortable.
Cons: The flight was running late, but that was minor. Not an inconvenience for me.

Pros: I specifically booked this flight for the 8 hr layover so I could go downtown Munchen. the Plane was 4 hrs late leaving Edinburgh!! what is there to like? nothing.
Cons: regardless of the late takeoff from Edinburgh, your boarding procedures are like a 3rd world airport. the food was 1/3 of a sandwich. that's food? no entertainment on board of course. why do I pay $500 for such flights? I'll go Ryanair from now on!

Pros: The perfekt assistance we needed in Munich. We were asisted by an exellent young man.

Pros: Even though we were a little late boarding and taking off, we still arrived 15 minutes early. The on board snack was pretty good (cheese sandwich) and the coffee was lovely - good quality and just what I needed.

Pros: Plenty of legroom in main cabin
Cons: Video selection unreliable

Pros: Cleanliness
Cons: Food not very good

Cons: Delays in Nice led to a narrow window for connection. More than ten people were left behind - doors practically closed in our faces - and Lufthansa was wholly unhelpful in rescheduling flights. Lines to speak with agents were absurd and then attendants had to take breaks instead of resolve issues. There were no solutions offered, only poor communication and an unwillingness to accommodate a significant number of customers who were inconvenienced. Finally, a "random inspection" led to a handful of passengers being surveyed by the German local police. Interestingly, a number of us were Hispanic Americans. The whole experience was extremely negative.

Pros: Bathrooms were clean, seats comfortable, staff helpful
Cons: Food was mediocre. An upcharge for a better meal would have been appreciated. Flight from Greece delayed, but again, staff was helpful.

Pros: Handling crew was great . Seat was comfortable!!! Meal was very good and tasty

Pros: The service was excellent, drinks, food and snacks were offered frequently, the crew is professional and friendly. This was one of the best flights I've experienced in a long time. Thank you!

Pros: The leg room was definitely more than on a US flight, which I gravely appreciated.
Cons: Boarding was a bit chaotic -- no rhyme or reason . Pasta dish and chicken dish were both low quality.

Pros: Lufthansa does travel in Europe very well. Boarding process was easy, overhead storage was great, Flight arrived early.
Cons: Seats in business class are rather smallish, and the legroom is not great either. If you pay extra for business, you should get extra.

Pros: Lufthansa is one of the best in the world at transatlantic flights. There was extra room in business so they relocated me to a spot where I could have a bit more extra space. The food was wonderful. The service was wonderful. The flight left on time and arrived early. The seat was comfy. Really nice flight.
Cons: Um, have to think. They could find a better ice cream? They should have turned on the outlets earlier so I could recharge my phone?

Pros: Prices and service
Cons: Everything its perfect service

Pros: Service by the ANA crew was excellent
Cons: Comfort

Pros: The woman at the counter was helpful and cheerful.
Cons: The experience was poor due to a flight delay that would have resulted in a missed connection. This resulted in a very negative effect because I won't be able to make an important business meeting.

Cons: The flight departed over 3 hours late. Rather than communicating a realistic departure time, the flight was delayed 6 times in 20-40 minute intervals.

Pros: Entertainment options were very good.
Cons: Basic economy rules are really poor especially for passengers that travel for business every day. On the one hand, the airline tells us we are very important to them by assigning us with special gold privileges and on the other tells us we are not important to them. It is confusing at best.

Pros: Denver had about 2” of blowing snow but the flight in was good and the pilot and crew kept us up to date.

Pros: Brought my own entertainment. Friendly staff. Great boarding process. On time departure

Pros: The flight attendant was super awesome. She was personable and had a great attitude. I didnt get her name, but she was by far the best! Blonde lady, smelled wonderful, very refreshing and funny conversation...(Ua1412 to LaGuardia) yeah yeah! Amazing!
Cons: I wanted the salami and cheese crackers but the flight wasn’t given any, so I chose the veggie smash/pita bread/quinoa/almond thing. Not too bad, but definitely no match for salami and cheese crackers. You know?

Pros: Great experience from A-Z!!
Cons: None

Cons: Flight over 5 hours late.

Pros: That goodness it was a short flight. Seats are small.

Cons: I was supposed to land in denver by 930 and did not end up getting in until 140. We sat on the tarmac at ohare for 20 minutes because they did not plan the gates well then there was a plane blocking our gate customer service lines were absurd. The flight attendant to o hare was very unprofessional

Pros: Good crew, good first class , quick boarding
Cons: WiFi was slow

Cons: My TSA pre number wasn't included in my ticket and I was delayed for over an hour

Pros: We boarded quickly and pleasantly were upgraded to first class The crew was pleasant and efficient the flight smooth and arrived estly
Cons: There was nothing not liked

Pros: Fast boarding, polite crew, generally an easy process.
Cons: Cramped and old plane, inefficient deboarding, mediocre coffee.

Pros: Pleasant interactions
Cons: Didn't realize I couldn't choose my seats with United's new fare

Pros: Friendly, attentive crew made being scrunched in economy much pkeasanter than on other trips. They seemed to like their work, each other and us! This is not always the case.
Cons: Trouble getting in-flight entertainment screen to work. Crew member Rick rebooted it for me and the problem was solved.

Pros: The crew was ok
Cons: The plane was delayed for hours no pilot who is that possible they board us and then make a announcement that we are delayed for another 130 ridiculous never had a problem with jet blue extremely dissapointed

Pros: Very friendly crew

Pros: Nothing at all
Cons: I was delayed /cancelled 12 times due to air traffic and arrived 27 hours after I was suppose to. Instead of 1 connecting flight they made me take another connecting flight. I was offered no vouchers for anything and all the people at the desks were very rude. To top it all off they lost my luggage and they still haven't found it, it's been over 24 hours

Pros: Nothing again!!!
Cons: Having to fly to LHR to get home, even that flight was delayed. Typical United methinks.

Pros: Flight left on time
Cons: The sweet wafer was a lot of empty calories.

Pros: Crew was nice and lots of different choices of food.
Cons: So crowded on the plane you could barely even use the restroom.

Pros: Service

Pros: Not much.
Cons: This flight was delayed 3.5 hours because of "weather" in was raining......

Pros: Entertainment options were great, the crew was super friendly, and the food was surprisingly good.
Cons: Seats seem to get smaller every time I board, and despite flight information stating there were power outlets and wi-if, there was neither.

Pros: Empty flight
Cons: I got hit really hard with a drink cart, it left a mark☹️️ Then my luggage came on a separate flight.

Pros: I completed my check in and printed my boarding passes online. The program was easy to use. The flight was on time and the crew was very courteous.There were no problems with my luggage. The service was excellent.

Cons: Late departure with no explanation. Had to walk outside in freezing snow and rain. Miserable.

Pros: Hey, the flights actually were on time. Shocking for United.
Cons: What does a girl have to do to get in a boarding group that isn't LAST?

Pros: Arriving early in LA
Cons: No head phones. toilet sink blocked paper bin not emptied check in at Rochester was a horror show. In end supervisor had to help. He said United wasn't connected to Air NZ star alliance. Also wanted to charge $35 for extra bags when we were flying business class from LA to Auckland. We are both currently Gold elite with Air NZ Cant use money to buy glass of wine or buy food. On way from LA to Rochester , 2 stages nite lights didnt work so couldn't read as window passenger pulled the blind down, it was night time.

Pros: Once I finally got my flight got it seemed short and sweet


Cons: Got delayed and flights cancelled with very little information or assistance from united to help solve the problem. Finally transferred to American Airlines and had a much better experience

Pros: I liked the size of plane didn't feel cramped.

Pros: Pre-check in, printed my boarding pass before i got to the airport
Cons: Early morning flight...i could have done with a cup of joe.

Pros: It was quick.
Cons: I had to RUN through the airport to get connecting flight. I had to pay and check a carry-on because my first flight was delayed and there wasn't time to wait for my bag. If I'd have known I'd have taken a regular sized suitcase.

Pros: The food was tasty for airline food.
Cons: The tv on the headrest didn't work.

Cons: Not being able to pick seats when booking and crying babies.

Pros: The staff on this plane was friendly. There was room to stretch
Cons: We Weren't offered any drinks

Pros: Nothing good at all

Pros: No delay, nice staff
Cons: Seat next to bathroom

Cons: Second time in a month my united flight to ewr was cancelled. Will never fly with them again

Pros: The flight attendant was superb. He made me laugh, and helped me relax because the plain stopped and they said we had to wait 20 minutes for take off and I had a connection plane with 45 minutes to get to the other plane:(
Cons: The seat felt hard, not cushioned enough, especially the back area

Pros: The seats
Cons: The plane the service and overall United as an airline

Pros: Lots of leg rooms with United
Cons: Flight home had a long layover

Pros: Nothing in particular
Cons: Uneventful

Cons: The plane was delayed quite some time and we sat on the Tarmac for about 40 minutes too long.

COVID-19 information

Safety measures for airlines flying from Rochester to Birmingham

Airlines flying from Rochester to Birmingham have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Rochester to Birmingham

Mandatory masks

Masks required on board, masks provided on flights from Rochester to Birmingham

Social distancing seating

Middle seats unavailable to book on flights from Rochester to Birmingham

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Rochester to Birmingham

Flexible cancellations

Waiving of change fees. Search flexible flights from Rochester to Birmingham

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Rochester - Birmingham Flights


Rochester (ROC)United States


Birmingham (BHX)United Kingdom

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