Daily cleaning, installation of cabin HEPA filters
|February||Best time to beat the crowds with an average 35% drop in price.|
|October||Most popular time to fly with an average 46% increase in price.|
Average price round-trip
|$1,107||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 19h 13m.
In the past 3 days, the cheapest one-way tickets were found on Multiple Airlines ($364) and Delta ($765), and the lowest round-trip tickets have been found on KLM ($652) and Delta ($667).
From Rome to Portland, Saturday is the cheapest day to fly on average and Sunday is the most expensive. Flying from Portland back to Rome , the best deals are generally found on Monday, with Tuesday being the most expensive.
When flying out of Rome you will be using one of these airports: Rome Fiumicino. You will be landing at Portland, also known as Portland Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Rome to Portland.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Portland from Rome is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Portland with an airline and back to Rome with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Portland from Rome up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Boarding and crew great!"
Cons: "Seats extremely narrow"
Pros: "Water station!"
Pros: "Crew was great !!!"
Cons: "Seating in upper class is uncomfortable and bedding is not fresh."
Pros: "Crew was great flight was comfortable however checking in bags and printing boarding pass was slow and also very unorganized"
Cons: "Checking in bags and printing boarding passes were long unorganized lines of people"
Pros: "Great crew. Very kind and efficient."
Cons: "American carriers seem to enjoy poor seat ergonomics."
Pros: "There was one stewardess that really made the trip feel less "restricted" in the way she would greet, talk, serve, and just being what I always experienced good international flight staff to be. I wish I was able to get her name so I can praise the airlines for hiring such a great staff like her."
Pros: "Crew was attentive."
Cons: "Tiny, uncomfortable seats with warn cushions."
Pros: "Crew was great. Flight was on time and crew helped the boarding process go smoothly. It was nice to get a beer or wine at no additional cost."
Cons: "Seat was shockingly small, even for economy class. TV was poor quality."
Pros: "Not crowded. Crew was good."
Cons: "Not taking a bus to board the plane."
Pros: "Boarding process was very efficient and crew was very pleasant and helpful. Seats were reasonable for economy."
Cons: "Meals were very small but tasty. Movie options were random but enough to keep you occupied."
Pros: "Super friendly and helpful crew, food etc was fantastic very enjoyable flight. Thank you"
Pros: "- Presence of entire box sets of some TV shows was a nice touch that I made good use of."
Cons: "- EVERY damn movie is prefaced by 4 minutes of ads. - The touchscreens (at least in economy) are slow resistive screens that are horrible for fine control gestures (like slightly changing the volume or position)"
Pros: "The food was great. The flight attendants were very courteous and took excellent care of all passengers"
Cons: "Long flight lol j/k can't help that. It was a great flight, no complaints"
Pros: "The seats of the economy class are a little bit bigger than the rest of the airlines and are so much confortable to sleep."
Cons: "The crew speaks to quick and the Australian accent is not always easy to understand"
Pros: "The flight felt so short, service was amazing, food was good. Great overall experience."
Pros: "The flight crew was phenomenal, especially Daniella. Somehow we wound up with seats right next to the bathroom door, which would have been a pretty uncomfortable situation for a variety of reasons, but the flight wasn't full, and she helped us find a suitable place to sit. Also, my wife and I usually take our tea with honey vs. milk and sugar. Even though honey is usually one of the options for tea, she found a way to accommodate our request. The lunch meals were the best I can remember in a long time on an airline flight. They might have been the best I've ever had. The chicken curry was authentic, flavorful and spicy. Frankly my outbound flight had problems. My luggage got damaged. The transfer experience in Manchester left a LOT to be desired. I wasn't planning to use Virgin Atlantic again, but this flight crew (Daniella especially) redeemed Virgin Atlantic. They were attentive, pleasant, diligent."
Cons: "Only thing I didn't like about this flight was the boarding area. Once you get into that the area, you don't really have access to appetizing food (only vending machines) or even restrooms. That's one thing that could be improved."
Pros: "Great movie selection"
Cons: "They need softer seats...had to stand half the time"
Pros: "Staff was very friendly, the plane was very clean. Loved the entire trip, except for our uncontrollable weather delay."
Pros: "Nothing much"
Cons: "MEL/AKL 7/7 FLIGHT CANCELLED. NO NOTIFICATION SENT. Online system down. .....try later. Had to call Philippines. Eventually got transferred to Air NZ 777.Great flight .... would never use Virgin again. AKL/MEL FLIGHT 13/7 CHANGED FROM 6:30 TO 7:50 TO 8:10. No advice. Online system down. Unable to get updated status. 20mins call to Philippines. No apologies.Ended up on an A330 800 .No USB points. Got a seat, but everything from cushions to Coke had to be paid extra. At be slightly cheaper, but no better than Tiger"
Pros: "The crew were friendly."
Cons: "The food was okay. There were more tasty options traveling to Heathrow versus from Heathrow to the NYC. The boarding process was a mess. We had to wait in an enormous line and then take a bus to the flight."
Cons: "Why do I have to get a new boarding pass in London"
Pros: "Legroom, lovely staff and all round good flight"
Pros: "Everything was as or better than expected. Did not have high expectations, because price was so much less than other airlines. Crew was friendly. Was pleasantly surprised all was good. Was expecting extra fees, (from reading reviews) but had none. Virgin checked bags all the way through, even though tickets were unrelated (and my online checkin said I would have to recheck baggage for second flight)."
Cons: "Seats are small in economy. I was lucky it was not a full flight, so I had two seats. The entertainment system was a. It confusing to manage, but the choices were good. Food was ok; but not worse than would expect."
Cons: "Staff was not concerned about anything, vague and uncaring..this was my son flying across the Atlantic idiots!! One pissed mom!!!"
Pros: "Smoothest long flight I’ve ever had. No hassles checking in, boarding or leaving the aircraft. Bags checked through to final destination without any problem. Good employees at the check-in counter and at the boarding gate. Service was good at LAX."
Cons: "Cabin service somewhat spotty. I was not served breakfast and had to ask for a meal even though all those sitting around me were served. My wife did not get the coffee she requested even though it was promised twice. Trash accumulated at our seat making use of the tray awkward. I tried to pre-pay for extra luggage on-line before the flight but the web site would not allow me to do so. We paid $100 per extra bag at check-in."
Pros: "Staff were excellent and very friendly, service was great, and the entertainment on board was very good."
Cons: "We were waiting in our seats for about an hour before take off due to a need to de-ice the plane due to snowy weather. I think everyone would have been more comfortable in the waiting area while this happened, or at least given the option to do so."
Pros: "Great crew, easy boarding, comfortable enough flight"
Cons: "Could have used a charger for electronics, especially because we were expected to use our own device for entertainment. Didn't order food, but didn't look digestible"
Pros: "The onboard crew were lovely."
Cons: "Stood at check in for over 30 mins with no staff in sight. Boarding was a disaster. Staff was not prepared nor organized and the crowds were unbearable. Upgraded seats were laughable and not worth an extra $60. Food was mediocre. Entertainment would have been good but GE touchscreens are so old, they were difficult to work."
Pros: "Excellent entertainment options, out stewardess was fantastic."
Cons: "Cramped seats."
Pros: "Amazing food and drinks, and to top it off we were served a frozen ice cream treat during our flight."
Pros: "On time."
Cons: "A plane from 1960? No entertainment center!"
Pros: "Quantity of food was less for the dinner time..but overall experience was good.."
Pros: "The crew was friendly and did a great job."
Cons: "The seats were a little tight."
Pros: "They were were very kind and helpful to all passengers"
Cons: "Both my departing flight and returning flight had broken wifi on it. Very bummed"
Pros: "Wifi worked very well"
Cons: "Jave to pay for everything on an overseas flight"
Pros: "very incompetent crew carrying out orders for a very cheap airline."
Cons: "There was nothing to like, attendants were rude, seating was horrible, No room, no snacks, counter persons were even worse, tried to contact virgin australia over 12 times for booking confirm and itinerary, no replies ever, none from HQ in Brisbane. Virgin has NO customer service whatsoever, all they want is to take your money online and do nothing for paying customers. "Paying Customer", remember who we are??? The ones that pay for the worst service in the world. Well done Richard Branson!!"
Pros: "Plenty of leg room Open area for self-serve snacks and non-alcoholic drinks Food was very good Super friendly attendants"
Pros: "The crew was great with updates. Checking in was a bit confusing though as not all the crew knew what was up. It was a very crowded day so it was bound to be a bit rough. Of my last four flights to London Virgin Atlantic was the best!"
Cons: "Heathrow was a bit confusing and it took a moment to get my bearings. The crew was a bit disorganized but that seemed to get solved quickly."
Pros: "First off,the staff is awesome. From the check in people to the flight attendants .... The entertainment was up to date and the safety video was awesome.. Great conditions for economy class.good leg room...I give them a 5 star rating ... I only wish they would do more flights to other countries overseas ..."
Cons: "I can't think of anything I didn't like"
Pros: "Audrey agent at the counter at Heathrow was amazing assisted me in getting my bags located and transfer from air malta to vigin"
Pros: "Flight crew was awesome in premium economy"
Cons: "The plane was really dirty!!!!"
Cons: "cabin was nice but cold"
Pros: "Great selection of entertainment. Crew was very accommodating. Food and drink service was great."
Cons: "Boarding process was slightly hectic."
Pros: "Seat Legroom Comfort Food Service Crew ... amazing!!!"
Cons: "I found the seats on this Virgin Atlantic A340 flight from LHR (London Heathrow) to LAX (Los Angeles), an eleven hour flight, to be unacceptable. The seats were very crowded. I am six feet tall, and was very uncomfortable all during the flight. I could not sit with my knees together. I had to spread my knees to sit comfortably. Holding that position for eleven hours was very uncomfortable. Anyone taller than me would have even more trouble. Also, every seat has a very large box underneath, I presume for the audio/video system. This is a terrible location. There is very little room to stow anything. But much worse, I couldn't straighten my right leg. All-in-all, I found the seat situation totally unacceptable. I will likely never fly Virgin Atlantic again because of this."
Pros: "I've been flying with Virgin Atlantic from the states to London on multiple occasions. It's an excellent airline with respectful and attentive cabin crew, food is delicious with variety of choices, comfort is quite good, In addition, I admire the touching gesture of Virgin Atlantic with their support for children around the world. Top class!"
Cons: "A bit better options with movies and music in the entertainment department."
Pros: "Staff were friendly and flight was clean. Lots of movies to watch."
Cons: "The seats gets smaller each year. For a seven hour flight, the seats are very uncomfortable, no space to move. The flight with the hand held remote control TV had poor visual quality. It was hard to watch movies with dark background."
Pros: "The crew and seats were both great"
Cons: "HAving live TV would have been great."
Pros: "Crew was nice"
Cons: "All tables in economy class are broken for both flights - tables sit on you lap. Plane is very old with very small tv screens"
Cons: "The worst experience ever. The head flight attendant provided the worst customer experience ever. She should be terminated immediately."
Cons: "Vegan options"
Pros: "The delta crew both ways between Portland and London was excellent! They saw to our every need and were smiling every air mile of the way. Plane"
Cons: "Need to have food choices available for those with allergies. Almost everything had gluten and soy in it and I am very allergic to those. I had to give away all snacks and most of my food. Even in comfort+ class the seats are tiny with little legroom. Also, please clean the bathroom every few hours"
Pros: "Just fine, beverage service was friendly."
Cons: "The entertainment system was out the entire flight. The flight attendants were just talking to each other as we left, even when I tried to say thank you."
Cons: "Better screens for in-flight movies. More legroom or upgrade options."
Pros: "Going back home to the US"
Cons: "I had 15 hours layover in Amsterdam so I got me a hotel.one hour after I got to the hotel I got a notification from Kayak app asking me to go get my bag from Schiphol. My bag was supposed to be directly shipped to PDX. I had to leave my hotel back to the airport and spend 2 hours trying to find it only to be told that it was going to PDX. I lost my $170 hotel room, over $70 for taxis and ended up spending the night on the floor at Schipol. I do not think I'll ever use Kayak again. The travel guarantee is a joke too."
Cons: "Seats a bit cramped"
Pros: "everything except in flight internet."
Cons: "Gogoinflight hasnt woked as it said it would on any flight on any airline for a year."
Pros: "Nothing more than expected."
Cons: "Food could be improved."
Cons: "The fact they wasted two days of my trip with my son travelling from the U.S. to China because they didn't know about transit visa regulations. And so far they offered a 75 dollar voucher for participating merchants. Unacceptable"
Pros: "The crew has a good vibe, makes for a pleasant trip"
Cons: "First time for me to have delayed baggage, made me think that somebody is not minding the store."
Pros: "Availability of flight. Quick flight, on time. Signage at PDX is good. Easy to find where you need to be"
Cons: "Layover, confusing mob line at checkin."
Pros: "Efficient boarding and helpful flight attendants"
Cons: "I was sitting in a "Delta Comfort+" seat in an exit row. The extra legroom was nice, but the tray table was so far forward I could hardly reach it, and there was no armrest on the window side. The seat covers appeared to be heavily worn, with tears and padding falling out in some places."
Pros: "It was wonderful to have a non-stop from Rome to Atlanta. The flight was comfortable and punctual. The in-flight entertainment was very good and helped pass the long flight."
Cons: "I liked the complimentary beverage service and many meal and snack interludes, although the food was sub par, especially the snack. I don't know how you can mess up crackers, but they were terrible, even slathered with the accompanying marinara. Also not sure that I ever met a shortbread cookie I didn't like until this trip; why lace it with artificial strawberry flavor?"
Pros: "There were a lot of free movie options for a 6hour flight. The tv was new and had good definition. The food offered was quite substantial. The staff kept coming around with water and asking if there was anything else we needed. They gave free blankets. The lavatories were a little larger and more well lit than other airlines."
Cons: "The seats did not recline for anyone on the plane."
Pros: "on time"
Pros: "Staff was friendly, and we got there safely"
Cons: "Really wished we had tv's like we had on our flight to SLC. It really helps with those who have anxiety to distract their minds. Wifi is expensive therefore I chose not to use it"
Pros: "I have never had a problem with this airlines. This flight was no exception"
Cons: "More space, but I am in economy and that's just life! I expect my hips to hurt after, again my problem not there's, if I wanted more room I would buy first class but I won't for a short trip."
Pros: "Food was OK, ice cream at mid-flight was my favorite thing. I liked the choice of movies. Drinks are also good but why not include pure cranberry juice? It goes great with vodka."
Cons: "Boarding is ridiculous. Everyone who is not some kind of VIP is asked to line up and is treated like cattle. 5-feet tall woman holds above her head a sign with the zone currently boarding. Nobody can hear or see anything. Why not use the big LCD displays at the gate??? In the plane they had to restart the computer system as some TVs were not working and it took longer than they said. Toilets were kind of stinky and I could smell them from my seat on row 26. Blankets are way too thin for the blasting AC."
Pros: "crew was very respectful and kind"
Cons: "Flight was moved to a different gate, then delayed. We were given the absolute last seat in the plane that could not recline- not the seats I had selected before hand."
Pros: "2 seats by windows, rather than 3, and the roominess plus ease of using the media tv screen and options. the beverage options and food options were plentiful as well as good quality."
Pros: "Attendants were cheerful and extremely courteous."
Cons: "Legroom but that's because we can't afford 1st class. Hahahaha"
Pros: "Airplane was good, boarding was fast."
Cons: "Did not have the fruit and cheese plate."
Pros: "Entertainment is now free."
Cons: "This was the fourth first class leg of our overall trip and the first three flights on Delta were great. The attendants were pleasant and even fun. I have allergies and requested a special meal on all legs. No problem on the first three flights. All attendants approached me to confirm my allergy and the special meal. They were very polite. But on this flight, the attendant didn't speak with me about it at all. She tried to give me the regular meal. When I explained I needed an allergy free meal (mind you this was first class), I was told I could not get it and got no apology or other accommodation. Her attitude was take it or leave it. I found this interesting since on two of the other flights an announcement was made about another passenger with an allergy to peanuts so no one could have them on the flights and the attendants were very concerned."
Cons: "Need more legroom"
Pros: "Loved everything, the meal was good, spacious seats and friendly staff."
Cons: "One of the men working the desk at the gate was rude & condescending to me. The other gate agent who was having us board (he was an ethnic man) was friendly & excellent."
Pros: "Pilot was hot."
Cons: "4 hour maintenance delay. Arrived at 2 am, after boarding a different plane."
Pros: "Ditto from above"
Cons: "Ditto from above"
Pros: "Flight was the best we sat right behind first class so it wasn't a long wait to deplane. In flight entertainment was great to with a wide selection of movies to watch"
Cons: "Nothing was bad about the flight sorry"
Pros: "Great crew and aircraft"
Pros: "Arrived on time"
Cons: "No food. Only snacks and very good snacks"
Cons: "I'm Sky Priority and the gate agents were not enforcing zones. They called Diamond and everyone walked in. I went in and saw zone 3 in the line"
Pros: "The plane was new and comfortable, the flight attendants were friendly and wonderful and the meal was pretty good but the abundance of snacks and drinks made a 9-hour flight very tolerable. I'd definitely fly Delta to Italy again."
Pros: "Again, despite poor flight schedule I made it on my connecting flight and it all worked out in the end."
Cons: "Again, Kayak should allow at least 2 hours of transfer time when booking flights through LAX. I had to go from one terminal to another AND go through immigration and security. In order to make sure I had enough time to make the connecting flight, I didn't check in my luggage which lead to me having to minimize liquids and pastes in my luggage (no vanilla extract or tequila). Also while making the transfer I felt rushed and stressed out. I might search for tickets using Kayak but I would not buy tickets directly from Kayak if my route involves a transfer at an airport that I am not familiar with."
Pros: "The stewards were professional, courteous, efficient, helpful, excellent at keeping the cabin clean, kind, and just overall wonderful."
Pros: "On time and very smooth boarding"
Pros: "Good service once I finally got on a plane."
Cons: "The alternative routing after my missed connection was not good and would have resulted in a very long travel day on a comparatively ill-equipped aircraft. So I stayed in Amsterdam on my own dime to take the same direct flight one day later."
Pros: "Good experience given that it was a long flight."
Cons: "How about meal service on the 5hr flight from Atlanta to Portland? The food for purchase options left much to be desired."
Pros: "The boarding agent took the scattered seat assignments of out party of six and got us all co-located - of her own initiative. I really appreciated that."
Pros: "On time, new airplane and good entertainment system"
Pros: "See above"
Cons: "See abo e"
Pros: "Crew was excellent, caring and personable."
Cons: "My seat's video monitor didn't work properly, despite crews attempts to reset it. Movie or anything was frozen at the advertisement. Worst part of flight was no ones fault--heavy snow conditions caused 1 1/2 hour back-up for de-icing. Only other complaint I also noticed on my last Delta flight--the volume on the captain's announcements needs to be turned up. Hard to hear much of what he said. His explanation of de-icing, and how it might cause an odor or even haziness in the cabin was very helpful so that I didn't worry when the odor happened. I do like Delta very much."
Cons: "Seating is too crowded"
Pros: "I liked that I had a vacant seat next to me."
Cons: "Small, narrow seats and way too cramped. Absolutely no leg room or much space to the seat in front. Terrible for a long haul international flight compared to other airlines. No free alcohol on an international flight!"
Pros: "Went really smooth enjoyed"
Cons: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"
Cons: "Wifi on klm"
Cons: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."
Pros: "Information sharing by pilots and crew. Economy class leg room is good."
Cons: "All good up to the level"
Pros: "Confort and kindness"
Cons: "It was too cold"
Pros: "Impressive service... amazing crew, very friendly and professional"
Cons: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"
Pros: "The crew."
Cons: "The time between flights."
Cons: "Don’t be late"
Pros: "Great crew, comfortable seating with enough leg room."
Cons: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"
Cons: "Too hot inside the aircraft"
Pros: "General flight journey"
Pros: "The flight crew was so friendly and the food was really good."
Pros: "Overall KLM experience is good"
Cons: "Food quality was mediocre for a business class flight."
Pros: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."
Cons: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."
Pros: "I love the food"
Pros: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"
Cons: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."
Pros: "Nice crew pilot food and beverage"
Cons: "No wifi"
Pros: "Light snack and complementary wine"
Pros: "Crew was awesome"
Pros: "Face recognition was amazing"
Cons: "Too hot on plane"
Pros: "The staff tried to help me when it was evident we would not arrive on time"
Cons: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."
Pros: "Snooth and efficiënt with a KLM service"
Cons: "No entertainment"
Pros: "The seats seemed to have more space on this plane which was nice."
Cons: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."
Pros: "Good entertainment options. Nice flight attendants"
Cons: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."
Pros: "Food was excellent, service from staff was friendly, and entertainment options were great."
Cons: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."
Pros: "The entertainment options were good."
Pros: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Cons: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."
Pros: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Cons: "That it didn’t happen."
Pros: "Food was excellent, frequent and filling"
Cons: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."
Pros: "Good Experience"
Cons: "Nothing much"
Cons: "Headset jack only worked if the headset plug was in EXACTLY the right spot."
Pros: "The flight was great."
Pros: "Ground staff at Manchester very helpful"
Cons: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."
Pros: "Thankful for coffee being served without charge. Not all airlines do that."
Pros: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"
Pros: "Loved the service...everything was excellent"
Cons: "The bus class seat was a bit narrow at the feet"
Pros: "That we didn’t crash"
Cons: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."
Cons: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"
Pros: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."
Pros: "Great smooth flight staff was pleasant and the overall experience was fantastic."
Pros: "Good flight, we got a nice snack despite it being a short flight, the staff was great."
Cons: "The crew on the Lagos Amsterdam route (in economy) are particularly unfriendly and brusque. This is my experience each time i fly this route in economy"
Pros: "KLM food and service are great"
Pros: "On time."
Cons: "Claiming that the plane was completely full (which it wasn't), They forced just about everyone to check there carry ons. When we got on board, there was plenty of overhead space. Supposedly, we should've have been allowed a carryon and a personal item."
Pros: "Flights left on time, arrived ahead of time. Seats comfortable. Baggage arrived quickly. No charge for wine/beer, although I do not imbibe when flying long distance. Food ok for airline food."
Cons: "Unable to pick seats in advance,, were assigned seats that did not recline for 11 hour flight. One bathroom not functioning. Very limited movie choices for inflight entertainment. Seat belts much shorter than other airlines, so very confining, unable to loosen to relax in any position other than sitting straight in seat. In Rome had to check in & go through security at Terminal 5 then get bussed to Terminal 3. Only airport where we had to take out all electronics, including converter plugs, headphones, etc, place in a flimsy clear plastic bag ( that broke ) to go through security. Line to check bags pretty slow for number of passengers. Glad we had plenty of time."
Cons: "Needs WiFi"
Pros: "Food was unusually good for airplane food"
Cons: "Leg room"
Pros: "Very comfy business class. Had a very good sleep."
Cons: "When queuing for boarding, some other classes queued on the the same line which made the queue very long. However there was no staff checking."
Pros: "The wheelchair services at both Rome and Heathrow were superb. The lady who checked us in in Rome was extremely helpful."
Cons: "Food in business class could be better. One toilett in business class was unusable. At leadt 1 in economy cladd was also unusable."
Pros: "Crew was pleasant enough"
Cons: "British airways is always delayed, I never make my connection, I had to be rescheduled on the way there and on the way home"
Cons: "Ran out of food. Credit card machine didn't work,Crew can't take cash. Lots of shrugs and 'not our fault'. Better service from the low cost carriers. Expected better from ba."
Cons: "They even charge for water, just like Easy Jet and the low price airlines. BA doesn’t accept US credit cards online, nor do they accept cash. The simple drink service takes forever. I feel sorry for the flight attendants who have to fill out paper credit card forms if you present an American credit card. It’s like we are back in the 1970s. Ridiculous. It’s a $45/bag charge to check your bag. That’s almost double the standard $25 for American carriers. May try to avoid BA in the future."
Pros: "That there was help from the beginning to the end of the flight."
Pros: "Crew was very professional and friendly. Service was quite efficient."
Cons: "Business class was 3x3 with the middle seat locked up with the tray table. First time that I’d seen this... looked strange."
Pros: "Good entertainment."
Pros: "On time. Nice scenery. Cordial crew. All food costs extra. Completely full. Glad it was only 2 hrs."
Cons: "All food costs extra. Seats cost money (no thanks, I’ll stand). Every seat booked, so i suspect some didn’t make it."
Pros: "Best flight I’ve ever been on. International is always better but it was more like flying in the days of old when you weren’t just a body in a seat. Thanks BA"
Pros: "The on time arrival"
Cons: "That even non alcoholic drinks costs The gate agent provided misleading information"
Pros: "The crew was very attentive and especially pleasant."
Cons: "The crew was very attentive and especially pleasant."
Cons: "A 2.5 pound coffee!! The only free drink was Airplane tank water !!"
Pros: "Seats were comfortable, excellent reading material, easy boarding & deplaning, option to purchase tasty & healthy snacks."
Cons: "No complimentary beverages!! I was offered a plastic glass of tap water. Paying for alcoholic beverages appropriate, but providing basic beverage service seems an act of graciousness for choosing to fly this airline."
Pros: "boarding was fine and the crew was nice."
Cons: "the leg room was terrible and charging for drinks was a first."
Cons: "We were not offered water or snacks unless we wanted to purchase, while the "first class" was given free meals and drinks. I was seated next to the curtain and they continually pushed it in to me as they serviced the plane."
Pros: "Flight was on time and pretty smooth"
Cons: "We were delayed getting out of Rome, making our connection a little stressful."
Pros: "they boarded from middle of the plane which worked out very well"
Cons: "it was a 3 hr flight and all the food and drink you had to buy i would of thought they would of gave u something to snack on we sat at terminal for about a hr because they had to load a piece of equipment a certian way for it to b safe to fly (pilots explaintion) poor planing"
Cons: "They didn't have complimentary water on a 3-hour flight from Rome to London so I bought a small water for £1.80. Compared to KLM, which served organic and free range food, even on a much shorter flight, British Airways doesn't hold up."
Pros: "I slept during the flight, means it was ok"
Cons: "I did not like the delay....but it happens"
Cons: "No bags included even though I had a connecting flight on the same airline."
Cons: "Charging for coffee and tea? Tacky."
Cons: "The only flight we have ever been on of two hours or more where there was no complimentary snack or beverage service---not even coffee or water!"
Cons: "I was surprised that I had to put some "crisps" on my credit card (and a bottle of water, despite being severely dehydrated for other reasons) - they can't throw a bag of peanuts our way anymore? Help a brotha out!"
Pros: "I landed in San Diego"
Cons: "The seat was so small if I dropped something there was no way I could pick it up off the floor. I had to hold my arms in front of me because with an adult beside me there was no way both our arms could rest at the same time. I think if seating in coach gets any smaller you'll have to give disclaimers that only children should consider coach seats as suitable."
Pros: "The crew on the flight was friendly, and the snacks were okay."
Cons: "The flight did not take off when it was supposed to, so I missed my bus at Heathrow airport and had to sleep in the airport. The staff at Heathrow was not helpful, telling me to figure something out and then email the company for money because they may pay me back, but also maybe not. Even before the flight, I had to wait in a baggage check line in Rome for 2 hours while ever British airways employee attempted to address an issue with a single tour group check in. They gave us no information and just had us stand there waiting, refusing to let the line move, implying we are less important than the tour group. It was a miserable traveling experience."
Pros: "Red eyes can be daunting , but the comfort of the seating, blankets, entertainment and food let my adult children and I know vacation had begun"
Pros: "The crew on board was nice"
Cons: "2 hours check in line... Plane to London over 2 hours late. They told us to fend for ourself in London to catch our connection, less than an hour to catch the connection... Literally running through the airport. I will never fly with British airways again"
Pros: "The crew on American Airlines was great, very attentive and fun."
Cons: "The seats on these flights keep getting smaller and smaller. I am a petite person but still had difficulty finding leg room."
Pros: "but few are excellent. This one came close. The ticket agent for American Airlines at FCO/Roma was excellent. Altho this flight was 'billed' as a British Airways flight, it was operated by American. A little confusing when one thinks they are ticketing on a specific carrier only to be 'baited and switched' to another. That said, the equipment was in great condition, the video worked during the flight, the movie choices were very current. The food was airplane food. What more can one say."
Pros: "Service was good and the foodcwasnt that bad"
Pros: "The flight attendants were wonderful and made the flight a happy place"
Cons: "There was no assistance for me at LHR even though I had less than 20 minutes to get off my plane, clear security, and get to a different terminal"
Cons: "Cheeky of Kayak to ask me how my flight to Rome was when I am still in Rome after getting bumped off my flight yesterday. The customer service and rebooking were efficient but I was given no choice or explanation other than "you have been rebooked for tomorrow's flight." I cal already see that thia flight is scheduled to be delayed 30 minutes."
Pros: "Crew was gracious and helpful"
Cons: "The crew moved me to another seat on the return flight which allowed me entertainment but I hadThe entertainment console at my seat location on both flights to and from London did not work. That's 10 hours! to move away from my companions."
Cons: "Too short time between flights. Luggage didn't arrive in Palermo"
Pros: "Because of weather I missed my connection to NYC. I was booked in another flight immediately and they gave me a 10 pound voucher to buy something to eat."
Pros: "See below"
Cons: "US Storm response exposed problems. Italian operation only open for minimal hours, British web site would not accept US phone number For contact ( despite provision to do so). US 24 x 7 800#. Responsive and helpful after several frustrating hours attempting to deal with cancilation/rebooking issues in Italy and UK"
Cons: "Did not receive my bags. Still waiting. Carrier to Palermo was Vuelng. Have. Feeling there is NO coridinated effort between airlines to transfer baggage in Rome. We had 5 hour layover in Rome. No excuse for luggage to be missing!,,,"
Cons: "Not a comfortable plane. Very little room."
Pros: "Good service"
Cons: "a little cramped"
Pros: "The flight crew and food were good."
Cons: "DC to Rome via London. One hour layover is not enough time. Missed connection both ways and our luggage did not arrive. Customer service acted like this was our fault and they never heard the problem even though there were many other's on our flight with the same issue."
Pros: "Service, respect, accomodations."
Pros: "Plenty of food and entertainment"
Pros: "Crew and pilot were excellent, especially pilot. He kept us all informed which was very nice. I was bored out of my mind wish there was more entertainment."
Cons: "Fog over London delayed our flight from Rome. Instead of dealing with this proactively, BA made us sit in the plane on the tarmac for three hours. When we finally arrived in Rome, instead of automatically rebooking us, they directed everyone to a queue. That queue, managed on a first in, first out basis, took FOUR HOURS, during which we missed more flights that would have gotten us home. If, instead, the queue had been managed by departing flights, more people would have gotten to their destinations in a timely fashion. We eventually we booked on a flight to NY and got a rental car. We were offered no compensation for this ordeal."
Pros: "We received frequent updates on the many mechanical delays from the pilot. I also appreciated the blankets and entertainment, on-demand movies."
Cons: "Being delayed on all legs of an international flight, coming and going. Also, the economy seats had as much room as domestic seats (not much). Boarding was disorganized."
Pros: "Crew really helpful and efficient super fast boarding"
Cons: "No legroom at all & PA announcements were twice the volume of other media on entertainment system."
Cons: "We left two hours late"
Cons: "Flight was late"
Pros: "Flight was on time."
Cons: "One bathroom was out of order, staff appeared very tired, food service was missed twice on one side of our class section like they didn't have assigned sections. Also, the food and drink options do not compare to British Airways who we originally purchased our tickets from. All alcohol is free with BA."
Pros: "Decent legroom, good movies"
Cons: "Food was terrible quality and actually made my mom vomit. Crew was pushy and rude."
Cons: "WEBJET.COM HAS BEEN OF ZERO HELP IN ASSISTING US WITH FLIGHT CHANGES. THERE IS TOTAL LACK OF INTEGRITY IN CORPORATE AMERICA NOW. WHEN BOOKING WITH KAYAK, MAKE SURE YOU ARE NOT BEING RE-DIRECTED TO ANOTHER SITE. IT ONLY SPELLS DISASTER IF YOU HAVE ANY CHANGE IN YOUR FLIGHT ARRANGEMENTS."
Pros: "we have a very old plane from rome to chicago no entertainent"
Cons: "it was a 10 hours fly in a old plane without any charger for computers and tablets,no individual tvs"
Pros: "More leg room than expected, food was airline food, but not that bad considering. Plenty of beverages, great selection of movies. Hour delay leaving, but arrived only half an hour late."
Cons: "We paid extra for 'exit row' seats and were sat in sets that had maybe even less room than a standard row! I was extremely disappointed, and even the flight attendant said he had flagged this with his management and they continue to sell those seats as exit row and charge a premium. Very poor business practice on BA's end and will absolutely avoid flying with them in the future."
Pros: "Crew was excellent good and frequent food, snack, and beverage service great entertainment choices"
Cons: "There was no wifi"
Pros: "The crew was super friendly and got lots to eat. Flight was pretty much on time."
Pros: "Flight on time."
Cons: "Paying extra money to pick seats before 24 hours check in. I have 2 children and cannot risk them sitting separated from their parents. I'm sure other travelers would not want a 6 year old aline next to them either."
Pros: "great service from flight attendance"
Pros: "cabin crew was nice and friendly. Very smooth and experienced pilot, nice take off and landings both ways."
Cons: "This was supposed to be an Iberia flight, but with code share nothing is as it seems. (Had to cancel previous flight on Scandinavian air as that turned into some Turkish Charter). These old birds were 30 years old, out of Arizona desert storage...former TWA, so no entertainment or power or anything. And, AA re-confirmation showed flight and ticket canceled! Said Iberia flight, Iberia said AA flight...yikes! Serious glitches and lost data...locator number erased! You see why I tried to take a foreign carrier."
Pros: "Good service, good snacks/lunch"
Cons: "Really old plane,9 hour flight should be something newer and nicer"
Cons: "seating was very uncomfortable crew was extremely rude no entertainment at all for the 5 hours flight"
Cons: "our flight was delayed, and no other options"
Pros: "State of aircraft was great. Entertainment options were great."
Cons: "Gate information for flight was not posted on monitors in airport. Boarding was disorganized, required transferring onto a bus and later onto plan. Flight take off was delayed. Flight arrival was delayed by 50 minutes."
Pros: "On schedule and met all my expectations."
Cons: "No complaints."
Cons: "No complaints."
Cons: "Boarding seemed extremely unorganized. Crew skipped group 2 when calling groups to board, resulting in a mad rush."
Cons: "They are too narrow but most importantly they top part goes forward to much. on other airline planes I can sleep fine but not on this one. Terrible seats."
Pros: "The crew was very nice and warm"
Cons: "The entertainment was poor and not visible from everywhere (understandable from an old plane)"
Pros: "Crew was extremely efficient and genuine friendly and nice. Very long but yet very pleasant flight. Thank you."
Pros: "Flight was on time."
Cons: "My luggage was lost!!! People were sympathetic but no apologies or compensation Also, we were forced to pay extra for our seats before we were able to print boarding passes. My husband and I were not able to sit together which was upsetting to me."
Pros: "Flight attendants were really nice and attentive."
Cons: "The plane was old and outdated. You could see where screws were loose. Very disconcerting. The food was awful. Headphones going to Rome were free, they were charging $5 from Rome to New York? Wow. British Airways baggage policies are different from American. Felt like a rip off."
Pros: "Nothing unexpected happened"
Cons: "Barcelona airport boarding area is a disaster. Poorly designed and not travel friendly. Very minimal choice of movies on the plane."
Pros: "For as much as you pay you guys need to update. My son went from rome to Chicago with no tv. He did not complain but I would of it. My tv as well kept shutting off and could only get so many shows. On the way to rome from Chicago we also had issues with the same thing"
Cons: "The crew was excellent and of course the pilot as well"
Cons: "Narrow seats . No plug in for music or phone .. Bare minimum for same cost as better flight"
Pros: "Safely landed."
Cons: "The seats are much too close and I had no leg room. My ankles are still swollen. The man in front of me pushed his seat back so much that I was trapped. They called group 1 and 2 but did not clearly call 3 so good thing I was paying attention."
Pros: "Easy boarding. Served food and beverages. Comfortable flight"
Cons: "Food tastes better on other international flights that I have taken. Movie and music selection better on other flights too. One flight attendant not so nice when I requested another napkin. The first one fell on floor when as I was attempting to pick it up. I did get another one."
Cons: "Booked flights together yet sat apart.. kid kicking back of away just uncomfortable"
Cons: "The flight needed to be changed because of technical issues. We arrived much later."
Cons: "Terminal at LAX requires a bus."
Pros: "The crew"
Cons: "Ancient aircraft...an embarrassment actually. No TV entertainment in the seats for a ten hour flight, antiquated systems, horrible selection of movies that are years old, mediocre food, the worst American coffee (how can they present that as coffee flying from the coffee country of Italy?!)."
Pros: "Arrived 25 min EARLY for a change!"
Cons: "plane was old, media not working well in many seats (not ok for an intl flight), light not working in my seat..."
Cons: "Cancelled and put me on a flight over a day later with no hotel voucher"
Pros: "Everything in business class!"
Pros: "Crew was nice including those helping with boarding. Smooth ride."
Cons: "Limited snack options."
Cons: "Having to pay extra 24 hours in advance for a seat. There were no available "free" seats 24 hours before flight time."
Pros: "The crew was very nice and the flight was very smooth. Lots of choices for drinks."
Cons: "The food and boarding."
Cons: "Flight delayed for two hours and then eventually cancelled!"
Cons: "American Airlines and the entire Terminal 5 in Rome did a horrible job of communicating with all outgoing flights on Monday the 18th when their computer systems went down. They kept us outside the terminal for two hours without restrooms or any explanation, finally began sending groups inside only to wait more hours past our flight time. Finally made it to delayed boarding several hours later, only to have them inform us at the bottom of the tube to go to plane that the flight was cancelled!!! Just said pick up your bags on Carousel 10 and that was it. Got our bags and booked a hotel to go to for the night, and they came out and said they were going to bus us to a hotel for the night. The hotel I booked was un-refundable and when I called American about our flight the next day that got messed up too and ended up with an extra five hour layover between flights. When we went to board from Charlotte to Nashville, the boarding agent announced we didn't have any pilots!!! So with a full flight, had to wait for them to find us some pilots. Will not fly American Airlines again if I can help it! Also the tv/entertainment units on the flight didn't work properly."
Cons: "We sat on the tarmac in Philadelphia for several hours. After returning to the terminal we waited longer. We finally took off and flew to Portland. Upon arrival, we had to wait for a gate, even though this was in the middle of the night! Very disappointing flight. Arrived about three hours late."
Pros: "Beware this flight from Philly to Portland OR Ever since the merger American has cut corners and apparently used a smaller plane to make trip As such EVERY SINGLE TIME you book a "non stop" from Philly to Portland the plane has to a make an unannocued diversion stop in Minneapolis MN to refuel. I paid money for NON STOP. I have flown cross country dozens of times and never had to make unannounced stop for fuel. A friend of ours took exact same flight a week earlier and had same diversion issue so it's not a one time thing. I am calling for some sort of compensation for the 2 hours we were delayed in actually arriving in Portalnd due to this diversion they announced right before take off. The service on plane was subpar. The flight attendant loudly complained that we moved his lunch when we loaded our bags in overhead bins. Ohhh I'm sorry I thought I was the customer here paying for a service. Sorry to move your lunch over 6 inches to fit my carry on. Planes are old and decrepit. Apparently American can't afford check in equipment as the check in team had to manually announce names and seat numbers to each other to check all 150 passengers in. This is on top of the fact that my seats were switched when they went to a smaller plane. I booked 26F in the bigger plane which was 3/4 way back. When they switched to the smaller plane 26F was now the last row meaning I couldnt recline my seat. Awesome. Overall an absolutely horrible experience. I won't ever fly American again."
Cons: "Nothing. Poor service. Poor amenities. Poor equipment. Poor customer experience. Never again. Ever."
Cons: "Having only one checked bag on a trans atlantic flight was difficult to work with. Also, having to pay extra for seats to guarantee that my wife and I would sit together. When we purchased the tickets for the flight I called Finn Air and they assigned seats for my wife and I, but American Airlines, the operator, would not honor the assignment. I won't forget that this happened and will look elsewhere when traveling again."
Airlines flying from Rome to Portland have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights