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Flight was delayed 3 hrs

I loved that the flight was cheap. I only brought a backpack so I didn't have to pay any extra fees. I didn't care about the food packages so once again I didn't pay any extra. The flight attendants were awesome! I did the online boarding and it was really easy to navigate

The seats were small, but the flight wasn't long so it wasn't bad. If you have to buy a bag make sure you do it before you get to the terminal. It's the cheapest to do online and then the price just continues to raise as you become closer to actually boarding the plane.

Loved every bit of JetBlue

No complaints whatsoever best airline ever

Overall it is was very smooth, easy boarding and exiting and polite crew.

2 of the 6 of us had the head set entertainment with problems. They did not work most of the flight.

I've flown Alaska for decades, and I keep coming back because I'm never, ever disappointed in anything!

The flight attendants are so helpful and are professional problem solvers. The planes are clean, the flights are on time and their plane to baggage claim is so fast!!! Alaska is ALWAYS my first choice.

We had to reschedule our whole trip and last night it was delayed again. We slept at PDX on the 11th and trying the same flights last night we left Portland 3 hours late and slept at SFO. AIRLINE travel sucks. Sue

The flight staff was awesome. I got a free beer!

The internet didn't work:(

On time

Service was average

A little extra legroom for Sky upgrade.

Shoulder space is still too narrow for average people. Arms overlap with other passengers or you must scrunch them up. Causes neck and shoulder pain.

Went really smooth enjoyed

The crew was pretty friendly - friendlier than the other Frontier crews we had.

Delay after delay after delay. Took us TWENTY extra hours to get home. Missed work and caused huge inconvenience to family and friends. Terrible airline, terrible experience.

Added cost just to get a window seat, carry on bags, and all food. Won't fly them again if I don't have to.

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

We thought we were getting tickets at a reasonable price.

The price would have been reasonable if we didn't have to pay extra for EVERYTHING.

I understand that spirit is a cheap airlines particularly serving those without luggage; however, when having luggage I spent $200 for a flight to pdx to lax - not a good deal. $200 for that flight should come with some kind of incredible perks which is not the case with spirit where you don't even get proper flight updates on the screen or tray tables. Also, it is clear that your airlines prey on those who follow directions as I saw handfuls of people walking through the gate with their luggage and not being charged, my boyfriend/travel companion for example paid nothing for his luggage, disregarded all memos via loud speaker and walked on with his unpaid for luggage. The experience with spirit was undesirable in every way and I will never chose this airline over another (luggage in hard or not) after the poor experience and being completely ripped off. I plan to share this message with social media and yelp sites as well.

Crew did their job.

Spirit airlines is terrible. Makes you pay for everything. Boarding was confusing. Seats were the most uncomfortable I've ever sat in.

fees fees fees

The Spirit Airline staff & crew are friendly and professional.

Spirit airlines is a disaster. The seats are so close together that it's not only uncomfortable, it's claustrophobic!! They charge separately for EVERYTHING. It costs money to reserve a specific seat! By the time they nickel & dime'd us to death, we could have flown on a more comfortable airline for the same amount of money! Ultimately it is NOT cheaper than other airlines, & it is beyond uncomfortable!

Spirit Airlines provides no services (including water), the seats and tray tables are minimal and uncomfortable, and the seats do not recline. The ground staff are so tired of repeating the same company negative replies to incredulous passengers ("$100 to bring on a carry-on?") that they come across as unaccommodating and surly. My return flight attempt to prepay for our luggage on the website ($40 per bag rather then $50 at the kiosk) took over 40 minutes including having to join the Spirit Airlines club which I have absolutely no intention of ever using again. Read the fine print on luggage weight, extra charges, one personal item before you think this airline is a "deal."

no music. no wi-fi. nothing to enhance the experience. check out jet blue.

Alaska airlines was a super flight, great staff

Portland TSA...horribly rude. A major incident waiting to happen with that kind of aggressive behavior

The plug in for my laptop

None of the Stewarts smiled,and one ignored me.

Crew was friendly

Unable to organize line for boarding, especially after pushing flight back several times

Found the crew to be friendly and relaxed. The plane was fairly new. Overall, it went fine as long as you understood it was going to be simple offerings.

Apparent aggressiveness to get as many carry on bags paid for by the ground staff measuring with a measuring tape all bags. I've never seen anything like it. My bag was fine. Then, when they started to take fees you had to come back and pay. It wasn't done right then. The ground staff was minimally helpful. Flight amenities or not, pay for headset and having more than 2 TV shows and 2 movies cost you an up charge even on an overseas flight. One choice for dinner.- pasta so it was vegetarian. Breakfast was a sad roll, one small piece of cheese and ham, and fruit that was that questionable. Overnight flight, pillow no blanket in Economy. Seats hard and leg room was tight. Their Economy plus and business looked a much better way to go.

The actual flight was fine. No issues to report.

2 flights. 2 late take offs and lost luggage.

On board the flight was fine. The overall seating plan was comfortable

The flight was delayed due to late incoming flight. Understandable but the preboarding information was slow in coming and not very precise. It was clear to the Virgin America team that the flight was going to be delayed to Portland by 30 minutes long before they thought to inform those waiting to board of any delay. This was more of an inconvenience because this was a late evening flight pushed into late night arrival.

nothing, customer service was not helpful

flight was canceled last minute, no other available flights to get me to my final destination until over 24hrs later. customer service on phone was not able to offer us any type of compensation for such an inconvenience. i ended up having to pay $100 more to travel with a different airline, hotel cost, dinner cost, childcare cost for this morning. i am blown away no compensation was offered. the one option was to trek to the airport to see if the virgin reps at the airport would give us a hotel voucher.

Seating is too crowded

See above

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