All the effort to make my need for wheelchair problem free
Stink in the plane
The flight was very hot and uncomfortable
The food was particularly poor this flight.
The United pilot we flew that day. did great job. we arrive safe to the distination despite of the climate condition. im happy for the service.so far im satified..
the delayed flight this time almost cause us to lost our next flight in chicago. thats what i dont like. wish this wont happen next time..
My entire flight experience was delightful. Was dry impressed with the staff both at Hartsfield-Jackson and DFW...and our flight crew was positively sublime.
Flight was on time. Boarded quickly with no fuss.
Long wait for de-Icing. Got on and off the plane 3 times. First wait was 1 hour, but plane aborted takeoff. Second plane waited at gate with all aboard for 2-1/2 hours and never got slot and de-planed. Third plane waited 1-1/2 hours for de-Icing and finally we were headed home. Arrived 8.5 hours after schedule.
The staff is very friendly. Most pleasant airline I've flown with.
There was a change in our flight. According to Delta you didn't confirm every leg of our flight and the plane was over booked.
Nothing. From the plane to the awful delay and poor service.
Lack of communication. Old plane, no comfort and 6 HOURS DELAYED. Truly disappointed by the airline
Horrible customer service, excessive baggage fees, rude counter staff, no leg room, narrow seats
First time flyer with American airlines and the service was impeccable
Nothing to dislike
Plane was old and dirty, seat pocket had junk in it. Seat was broken and couldn’t stay up. In flight movies were from few years back with a center tv and no head rest screen. Crew on overseas flights tend to be older in age and less tolerant..much better on continental on the same route.
Smooth operation, on time
Seat pitch on the plane unbelievably cramped. When seats are so close that if you drop something on the floor you have to be a contortionist to get it, you know it's a problem NEVER fly the 787-900 economy.
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