Daily cleaning, installation of cabin HEPA filters on flights from Sacramento to Costa Rica
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 10h 58m
The cheapest ticket to Costa Rica from Sacramento found in the last 72 hours was $175 one-way, and $336 round-trip. The most popular route is from Sacramento to San José, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $175.
Costa Rica has allowed all countries in the world to enter by air.
Travelers must complete the digital Health Pass 48 hours before boarding.
Travelers must have a travel insurance with coverage of COVID-19 treatment and accommodation costs. Check Visit Costa Rica website for more details.
Costa Rica has eased their travel regulations and removed the requirement of RT-PCR tests for the detection of the coronavirus.
All other info
Expired residence permits (DIMEX) with category “permanente" are extended until 11 January 2021, with categories “temporales" and “especiales" which expired after 18 December 2019 are extended until 11 January 2021 and with category “estancias" which expired after 17 March 2020 are extended until 12 February 2021.
For information on visas, refer to the General Directorate of Migration and Foreigners.
There are currently 24,766 active cases of COVID-19 diagnosed in CR and 3,018 deaths as of Apr 13 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Costa Rica.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Costa Rica is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Costa Rica with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Costa Rica up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Really nice attendant in front of cabin."
Cons: "The small planes don’t have good overhead compartments and i has fragile stuff in my bag I didn’t want to get harmed with other baggage. They found a place for my bag but it wasn’t what I had expected since I’ve flown with Alaska quite a bit and usually it’s not an issue. Hoping to get my premium seating refunded."
Pros: "Great crew. Very professional"
Cons: "Usb charger would be great!"
Cons: "Lots of screaming babies when we landed, real babies, not spoiled adults. Not Alaska Airlines fault just one of the hazards of flying. But made for a miserable 20 minutes."
Cons: "The plane was absolutely filthy and smelled of urine and and heavily spiced food. The seat assigned to me had liquid in it and I asked the attendant if i could have something to wipe it up and she just reseated me. Just filthy!!!! It was so gross"
Cons: "WiFi did not work well"
Cons: "Bad coffee"
Cons: "Spacious comfortable seating"
Pros: "Flight was on time. Staff was very courteous."
Pros: "Cheap and"
Pros: "Quick and easy boarding, kayak made it easy to head straight to the right baggage claim"
Cons: "Nothing, thanks kayak/ Alaska airlines !"
Pros: "It’s sad people should never have to pay for service like this. Plan was dirty was so nasty I could believe this was USA."
Cons: "I hope not to ever fly Alaska"
Pros: "Window seat"
Cons: "Waiting, delayed"
Pros: "I changed my seat so a family could sit together. The seat I took wasn't quite as well located as the one I gave up so the attendant was so generous giving me a free movie and wine!"
Cons: "I liked everything. No complaints"
Cons: "No actual meal given to passengers unless you paid for it"
Cons: "Asked for wheelchair assistants at arrival but no one showed up. Had to walk great distance with bad hip. Shame on portland!!"
Pros: "Free wine"
Pros: "Fast and smooth"
Pros: "Great customer service!"
Pros: "Liked the charging port on the 747."
Cons: "From the first desk attendant and on from there, none of the crew we're helpful, organized, or on top of things. Right down to someone telling us she'd give us an answer to a question in 10 minutes "I promise" and then she turned and walked right off for her dinner break."
Cons: "Flight was delayed"
Pros: "Boarding was very nice, she said my name, nice detail. Boarding was very efficient."
Pros: "Nice crew. Clean plane"
Cons: "Paying for 1 bag"
Pros: "Alecarte and free wine."
Pros: "I enjoyed it :)"
Pros: "Flight attendants, mai tai."
Cons: "Late plane"
Cons: "Free wine"
Pros: "Crew was very nice"
Cons: "Would be nice to have onboard TV"
Cons: "Plane was very loud"
Pros: "I'm a longtime fan of Alaska Airlines. Today was no different, overall everything met my high expectations."
Cons: "I can't really think of anything I didn't like. This was a short and easy flight from Sacramento to Seattle so very short and brief."
Pros: "Same day change for an earlier flight was easy and I appreciated the helpful staff. Beverages are very good. Love the Tazo teas and Starbucks coffee."
Cons: "Alaska snacks are inedible. Biscottis is horrible and the cheese crackers are full of preservatives and taste awful. Surely there are better options available."
Pros: "Even though my employee that was with me was on time the flight left early and they would not let him on the airplane"
Cons: "Even though my employee that was with me was on time the flight left early and they would not let him on the airplaneawful customer service"
Pros: "Clean roomy plane."
Cons: "a little stinky by the bathrooms and gnats"
Pros: "Customer service was very good and the friendlest I have ever spoken to and dealt with. They help me get seat assignment and disable assist to my plane. I will definitely by from this airline again."
Pros: "Thank you for the upgrade to First Class!"
Cons: "There is nothing that I didn't like. Alaska Airlines sets the bar for all others as far as I'm concerned."
Pros: "Boarding outside was different."
Cons: "Too small to handle the most basic of carry on luggage. Not enough communication about turbulence."
Pros: "Loved the Mediterranean Tapas!"
Cons: "I didn't realize that when I was purchasing the Tapas that I was also to request the complimentary beverage (typically the attendant for purchases comes through first, then the complimentary cart, but this was a shorter flight so perhaps this is why they were done at the same time). I had to wait until the end to request a beverage. Not a big deal, just a minor glitch."
Cons: "That my connecting flight was cancelled with no warning would have missed my whole family reunion if I didn't rent a car and drive. Sent alaskan airlines an email. And have hear nothing back from them."
Pros: "The people"
Pros: "Very friendly"
Pros: "Best airline I've flown on. Curtis staff, comfortable accommodations and just an overall positive experience. Keep up the good work."
Pros: "La tripulación y el Abordaje , personal amable y servicial en todo momento"
Cons: "Los asientos son muy duros e incómodos para vuelos Largos"
Cons: "For a two hour tarmac wait could have served some snacks!"
Cons: "More Lego room"
Pros: "We landed an hour early"
Pros: "Mostly loved the on time departure and early arrival!"
Pros: "Seat very comfortable. Not much of a snack selection but it was free (-which is more than others offer)."
Cons: "Price and comfort really good. Cannot complain about anything..."
Pros: "Good leg room Love the deboarding process from the back"
Pros: "Crew was very good and seats were very comfortable"
Cons: "Hard to tell. It was a short flight"
Pros: "Roomy, on time, free entertainment"
Pros: "on time"
Cons: "I paid $10 for priority security, but when my ticket printed , it did not show up. Paid for nothing."
Pros: "Direct flight Sacramento to New York."
Pros: "On time. Jet Blue is the best."
Pros: "On time take off."
Cons: "No working WIFI."
Pros: "everything is easy. Good flight. Fun crew"
Pros: "Never flying in jetblue again Always delayed"
Pros: "Seats. Room. Cleanliness"
Pros: "Love JetBlue as a whole."
Cons: "My TV didn’t work."
Pros: "Tv and movie options"
Cons: "Boarding took forever because of miscommunication and a maintenance error. One of the flight attendants were rude. Seats were uncomfortable"
Pros: "Free movies, direct tv, snacks, and non alcoholic beverages. Flight crew was attentive and positive. We took the red eye flight."
Pros: "Fast boarding and departure."
Cons: "Tvs weren’t working for my kids. They tried resetting but no luck. Thank goodness it was a short flight."
Pros: "Best coach legroom of any airlinr."
Pros: "Entire process was great! From the employees at check in to the flight attendants. Always smiled and were very kind and eager to help."
Cons: "I reserved window seat. It’s been a long time since I flew and was really looking forward to looking out the window and down onto the beautiful Californian geography! Both my flight to and from Sacramento I reserved a window seat, and both flights my seating arrangements were changed due to the JetBlue Customer Service agent named Kathy."
Pros: "Flight was fine, crew very nice and attentive."
Cons: "Baggage was said to be coming but then flight went off marquee after 30 minute wait. Ticket agent said “we had two planes come in at once so...sometimes marquee drops off after time. Really? That’s your excuse? Delta lands hundreds a day and luggage doesn’t take 45 min to arrive. Sorry I gate checked. Please Tighten that up Jet Blue! and send an agent to provide an update rather that leave people wondering what happens when their flight # goes away and no luggage. Pitiful."
Cons: "Poor service"
Pros: "The staff some of them was polite"
Cons: "I had to check m carry on bag and there was a lot of room on bored"
Pros: "Non stop flight"
Cons: "Loudest airplane I've ever flown on! All though there is excellent leg room the seats were the most uncomfortable!!!!"
Cons: "The flight from Atlanta to lima was a mess, we did sleep in the airport, the personnel was unpolite, the did not give us hotel, food or nothing and answer us in bad manner, I will put this experience in my instagram and Facebook."
Pros: "The crew was very friendly and efficient, and the plane was very clean. Also, the seats are roomier and more comfortable than other airlines."
Cons: "Airlines still need a better way to board efficiently. That being said, JetBlue does it as well as anyone, and it wasn’t a real problem compared to other airlines."
Cons: "3hr delay"
Pros: "Even though our flight was delayed, they kept us informed and did their best to make us comfortable. Great staff."
Cons: "Our flight to Fort Meyers was delayed 4 hours."
Cons: "Plane was delayed 5 hours was there 2 hours prior of original flight time. 7 hours wasted, not happy with JetBlue at all."
Pros: "Medical emergency caused me to cxancel and you folks refused to refund!"
Pros: "The in flight entertainment worked on this flight."
Cons: "Flight delayed since early this morning, another 45 min delay on the tarmac and the wifi went out midflight. It wasn’t the most bubbly flight crew either, sort of miserable."
Cons: "I waited three days for a flight to Portland, Maine. My first flight was cancelled due to weather. The next two days the same flight was cancelled again. When it did go, it was three hours late. Our flight ended up leaving at 3:00am. This is all excusable due to weather but I also lost my premium sat. The only seats available were the middle seats. I had booked early and had a great fee-free seat. I had to pay $75 to get a window seat. On the 1st leg of the trip they were 3 hours late coming out of Portland. I'm not flying JetBlue anymore. There are cheaper flights that fly during the day."
Pros: "They were so friendly...let me gate check my bag. Plenty of snacks."
Pros: "The entertainment system crashed three times and had to be rebooted which cause you to start everything over. When I use the Wi-Fi for the Amazon prime option it was very spotty and had to reload quite a bit during the flight from JFK to LAX. They are by Miss clean the staff was good but the entertainment system and the movie choices were very old and not really very interesting."
Cons: "Crying nabies"
Pros: "Service was phenomenal"
Pros: "Efficient crew charge"
Cons: "Charge for earphones"
Pros: "The flight was comfortable, seat space is generous and overall a pleasant flight, on time, and easy."
Pros: "The crew and check in staff"
Cons: "I paid for the extra legroom. Legroom was ok but the seat was very uncomfortable no padding and my bottom fell asleep. Also I had no way of charging my phone. The controls for the in-flight entertainment didnt work."
Pros: "Helpful counter employees and friendly stewardesses"
Cons: "Late on takeoff, but made some time up."
Pros: "Absolute BS"
Pros: "Easy. Friendly. Boarding from the back to the front so boarding is so quick."
Cons: "Muy buen servicio exelente puntualidad y atención gracias"
Cons: "Idled on the tarmac for over an hour. Ruined my day."
Pros: "Very nice and smooth flight"
Cons: "Lights on too much"
Pros: "The minimal interaction with crew on redeye."
Cons: "The long delayed redeye. The long boarding process. Uncomfortable seats."
Pros: "was on time"
Cons: "food in economy class"
Cons: "the sandwich was cold, they should have used the microwave"
Cons: "Fue un avión no adaptado a nuestros tiempos, sin entretenimiento a bordo, ni siquiera tenía para conectar el celular. Un servicio low cost."
Pros: "Good service from the crew and the boarding process was made quick and punctual."
Pros: "Easy check in, and boarding process."
Pros: "Nicer plane than the one we flew from San Francisco to San Salvador"
Cons: "Food and seats"
Cons: "3 cancel flights"
Pros: "Los aviones cómodos, con buen espacio para estirar las piernas. A pesar de ser un vuelo de 2 horas te dan comida, algo que las demás no hacen."
Cons: "Podrían mejorar el sabor de la comida que sirven, ya que no es de las mejores."
Cons: "At the time of boarding the crew members started going by group. This only lasted 1 min. Everybody started getting in a line without regarding group or any type of particular order. The crew members did mind and just kept boarding people. Very poor management and lack of authority."
Pros: "Food. Blankets. No delays."
Pros: "I liked that the crew where nice and congratulate the mountain bike team of Costa Rica who had won second place in the panamerican games"
Cons: "I push the "call the stewart" bottom and they never came to me.."
Cons: "Delayed !!! Hours!!"
Pros: "Nos encanta el servicio al cliente de los que nos atendieron en el vuelo, excelentes"
Pros: "Avianca es la aerolinea que prefiero y continua siendo"
Cons: "Las aeromozas tienen muy mala actitud, parece que uno les está pidiendo plata."
Pros: "La atención y la comida"
Pros: "Crew, food."
Cons: "The airplane's entertainment equipment remained in the 90s, and just one station worked. No USB for charging, no even individual screen."
Pros: "comfort crew entertainment passable for the age of the plane clean quick boarding"
Cons: "not enough food.............................................."
Pros: "Flight crew very professional."
Cons: "Flight late leaving Bogota and late arriving in San Jose."
Pros: "The trip was on time, plane was clean, crew was nice, duty free is excellent"
Cons: "Late for no reason. Boarded late, arrived late"
Cons: "Cobros indevidos...depende de como se levantó de humor el supervisor.así le cobran al pasajero..viajamos 11 personas y solo a mi me cobraron equipaje extra....todos viajamos con 2 maletas...."
Cons: "no issues. all fine."
Cons: "El equipo del Aeropuerto de AVIANCA guatemala, pone muchos peros a las personas que no pertenecen a LifeMiles y hay casi hay que exigir que te hagan valer tu Millage Plus, y eso que se supone que son parte del mismo grupo Star Alliance. A mi parecer dejan mucho que desear. Si por mi fuera No volvería a volar por avianca."
Pros: "The most was the attention of the flight attendant and how fast and save we landed. Good vibes"
Pros: "My family and I were impressed with Avianca and will fly them again."
Pros: "The flight was smooth and comfortable both ways.. On-time departures/ arrivals. Thanks!"
Pros: "The flights wers on time"
Pros: "El espacio en los asientos"
Cons: "La comida no estuvo muy buena"
Cons: "The crew allowed a drunk man to take the plane. It was a terrible experience to travel next to him. Also, the gate for taking the flight change with no previous notification. I realized of this a few minutes before taking the flight."
Pros: "The food was good and the chairs and equipment was confortable, very good service"
Pros: "The good timming"
Cons: "El aircraft was totally awfull. too mcuh noise, toilets smell bad, no coffee because machine was broken... such a bad experience"
Pros: "On time"
Pros: "Staff help us tho resolve some troubles with wrong name on check in."
Cons: "Wrong name in check in on line"
Cons: "The airplane was terribly dirty and disgusting"
Pros: "Impressed from the checking to the smooth landing. Clean airplane, pleasant stewardesses, on time."
Cons: "2times was cancelled and I have to Stay 2 nights in Bogota"
Pros: "The entertainment on board was amazing. Good selection of movies."
Cons: "The plane was extremely dirty. I couldn't believe it. First time boarding a plane to find that there was trash all around my seat and tucked in the front pocket. Doodles with a pen on the tray table, sticky arm rest, and it looked like the other seats around us were almost in the same shape. I would've rather waited an extra 15 minutes before boarding the plane for it to be clean. I think that was really poor on their part."
Pros: "I am impressed! I will be booking through Avianca again!"
Pros: "Being moved to a copa fligth"
Cons: "They had us 3hours con the plain and after that it was cancelled. Several people lost a full day of work no responsability from Avianca."
Pros: "Where to begin... the service was great, I got welcomed as I boarded the plane, the plane was immaculate, And unlike other airlines I've been on, thay gave me a great free meal. Would definitely fly again given the chance."
Pros: "Same as above."
Pros: "basically everything"
Cons: "the food"
Cons: "Really bad orange juice. Blankets were gone, they claimed to run out of them. Didn't got the Costa Rica customs papers."
Cons: "Never happened"
Pros: "The complimentary blankets and pillows"
Cons: "The crew constantly putting our window shades up"
Cons: "2 and a half hours of company owned delay. Very little explanation in situ."
Cons: "I am tired on the cheese snadwiches that Aviancas gives in every flight. Why not to offer fruit plates instead?"
Pros: "Feeling Covid safe."
Cons: "More attention to those not wearing masks properly ."
Pros: "Great crew members. Very friendly and helpful."
Cons: "Flight delayed 2 hours. Wifi/entertainment wouldn't connect."
Pros: "That it got me where I needed to go."
Cons: "The crew, the food, the tv capability, the amenities. Overall it was the worst international flight I have ever been on. They confiscated my unopened beer I purchased after security point. They had me assigned to a wrong seat, so I had to fight my way 20 rows up as people are filing into their seats. The hot towel to clean your hands was dry and cold. The roll was hard as a rock and cold. The crew was rude and unapproachable. It took almost 3 hours to get them to reset my tv and when she finally did it glitched the whole time I tried watching it. The croissant was literally cooked to the paper and had to rip apart Croissant to get the paper off. They didn't serve the cocktail as promised. It was a pretty poor performance on all levels, and if this survey truly means anything, I hope this gets remedied."
Pros: "The crew was attentive and personable"
Cons: "for a long ride maybe better cushions"
Pros: "The seats were comfortable"
Cons: "Why does Delta sell earphones?"
Pros: "Great crew, great entertainment, came in early"
Pros: "Delta planes are spacious and great!"
Cons: "No complaints"
Pros: "Good crew"
Cons: "The WiFi didn’t work well"
Pros: "Airport accessibility"
Cons: "Not getting delayed for 20 minutes on the tarmac"
Pros: "Fast and efficient"
Pros: "All aspects"
Pros: "Very smooth and friendly TSA personnel at the security point. Very friendly and respectful of the military. My husband is a Vietnam veteran."
Pros: "the people were Awesome!!flight crew were very personable and easy to get along with, as well as get in touch with."
Cons: "where to start, I am not a huge overweight person. I have 26-28" shoulders and longer legs then most 5'-10" people have. That said, you should not be required to hold your arm out and hold the seat back in front of you so that you are not elbowing or shouldering the people beside you. sitting sideways on a seat I paid extra for doesn't seem like a great flight to me."
Pros: "The FA’s and pilot"
Cons: "I love the flight becayse it was smooth sailing and delta is always choice."
Pros: "Excellent flight crew, flight had decent leg room. Loved the inflight entertainment. Clean plane, boarding was easy."
Pros: "Flight attendants we were very nice and efficient. Flight was short"
Pros: "Every Delta employee that we encountered was professional and pleasant"
Pros: "Traveling with a 4 year old isn’t always easy. Delta’s flight attendants and the captains controlling the plane were excellent! Safe flight. And the entertainment that is provided for the customers is fun and relaxing. Makes a 4.5 hour flight go by quick. Thank you delta, I will be flying with you in the future"
Pros: "The crew were so polite and happy!"
Cons: "Those seats! UGH!"
Pros: "No issues boarding as a group of 6, including one child. We all had at least a personal item and/or a carry-on to stow. The flight was easy, comfortable, and the free movies were current and definitely helped pass the time."
Cons: "We were seated right behind the delta comfort+ and saw the special snacks they got. Being teased by that is not a huge deal, just a little disappointed by the regular snack selection, the snack mix was definitely subpar."
Pros: "Getting home in one piece"
Cons: "Why do airlines schedule 2 flights for the exact same time in the exact same gate? Just to watch passengers squeeze in like cattle??"
Pros: "The boarding was excellent. The staff was very friendly. The plane was clean."
Cons: "I wasn’t able to upgrade my seats because they were booked through a third party. I’ve never sat that far back in a airline."
Pros: "Good Flight"
Cons: "Sat in a seat backing onto an exit seat do didn’t recline - my fault should have checked"
Pros: "Short flight"
Pros: "Clean and on time. Staff helpful and courteous. Great trip"
Pros: "Flight was comfortable. Short, sweet, and landed before I knew it. Boarding was a smooth process."
Cons: "The flight crew and service on the plane was fine. My biggest complaint was at the baggage drop off at the airport, where there was quite a long line without any crew members assisting us. A five to ten minute wait is fine, but a fifteen minute wait, with only three crew members compared to the other airlines? By the time I dropped off my baggage, the other airlines were finished with their customers, and there was still quite a line behind me."
Pros: "Barcelona is a busy place. Don't forget your adapter plugs - like I did."
Pros: "Received sky boarding despite having a seat near the front. I like the smaller plane because there was plenty more leg room where I was (9c). A variety of free snacks were offered along with starbucks coffee, score! I wish I'd brought my ipad to take advantage of the free wi-fi and movies in-flight. Take-off & landing were very smooth despite a delay upon take-off. Made my connecting flight with time to buy lunch."
Pros: "The boarding agents were especially helpful and friendly to my disabled wife, travelling in a wheelchair."
Pros: "Service was great, flight was excellent"
Pros: "First flight"
Cons: "Too packed"
Cons: "Delays and ground chaos nearly caused us to miss our international connection. Gate staff unable to provide assistance with booking on connecting partner airline. Gate staff unaware of new terminal 3 to TBIT airside shuttle nearly directed us to leave domestic and requeue for international security. Will like skip Delta connectors to long haul international flights and just fly direct from SFO."
Pros: "Reassuring that the airport desk staff were keeping an eye on my connection from LAX to Columbus. Turned out it was too tight of a squeeze and I missed the connecting airplane's door closing by a few minutes, despite having RUN through LAX to get there."
Cons: "I am disappointed by the lack of communication among Delta staff when we arrived at LAX. Our turn-around was late coming into SMF, thus late leaving. It would have been very helpful if the gate staff at LAX had advised me to not bother to try to make my connection, or called the next gate to tell them we were running over there. RUNNING. Or at least done something to act like they cared. I am disappointed by the lack of initiative. I understand flights cannot wait, and I would have greatly appreciated being saved the trouble of running to a different terminal and instead taking that time to change my travel plans. They may see travelers struggling like this daily, but to each traveler, a hiccup in travel plans trip is stressful and urgent. I ask Delta staff to please consider that when they come to work. Thank you."
Pros: "Met my cousins from Portland in SLC and killed layover time"
Pros: "On time, efficient boarding, no lines or delays. Attendants not as top notch as on the domestic leg but we're friendly and efficient. Loved the seat back entertainment options, watched a movie, listened to 2 podcasts, and enjoyed some excellent blues music. All while tracking he flight progress. Made the 6 hour flight go by quickly and not mind the bumpy air in the tropics."
Pros: "The seats were comfortable, service was good, movie/entertainment selection great. Logistics for flight were awesome, there was no long layover."
Cons: "The extra fee for check-in baggage."
Pros: "The crew friendly,boarding was easy the flight was comfortable they even went around and gave blankets they could do a little more with the snacks. There were TVs so the entertainment was really good. Seats didn't go back, wish they did."
Cons: "I wish they had more snacks like JetBlue but all was fine."
Cons: "I could not print my boarding pass, get it on email, get it at the airport. A waste of their time and mine. And makes no sense. It is some new policy of Delta. Not good"
Pros: "Pilot has very smooth landing. Crew were nice"
Pros: "On time departure and slightly early arrival"
Cons: "Airline food is just so inadequate in every way."
Cons: "in Amsterdam any DELTA crew helm us, only KLM"
Cons: "Flight was delayed. Delta doesn't challenge anyone who attempts to pre-board. It's become somewhat of a joke. The plane was hot (717) with very poor ventilation. Was in 1st class and didn't get beverage service after boarding. Then, the plane sat on a remote taxiway another 30 minutes before takeoff, fully loaded, no A/C, and still no beverage service. Truly miserable hot and sweaty flight."
Pros: "On time schedule"
Pros: "The crew"
Cons: "Tiny seats"
Pros: "I definitely like the variety of entertainment that was given throughout the flight."
Cons: "The flight attendant was so rude to others including myself. I'm not one to be to needy but when i was about to ask the lady if I can switch seats to the fair back where there was two empty seats she gladly let the other person but not me. She said no that if I wanted to sit back I needed to set with the other person. Our flight was from NYC to PR 5hour long and in between those hours she let a couple sit together on the other empty rows while I was feeling supper sick. Other passengers notice and had told me that they felt sorry for me. I was Embarressed. I was debating on venting on Twitter just yet and also on this review because what difference does it make. What matters the most is that we all got to our destination safely."
Pros: "the chick who worked the counter for the preboard flight counter was really REALLY nice"
Cons: "everyone on my flight was ugly"
Pros: "Flight, plane, and crew were great."
Cons: "MEX customs was a nightmare."
Pros: "Seat OK, but full row. Social distancing OK."
Cons: "Passengers use face masks for the most part, but encouragement (not enforcement) by crew might be considered."
Pros: "Aeromexico is one of my favorite airlines. I like everything overall."
Cons: "Honestly, in most airlines I have had traveled, there is a small thing to improve. The arm rests are very a uncomfortable."
Pros: "Nothing in particular"
Cons: "A more organized boarding process"
Pros: "Crew was good, food was good."
Cons: "The entertainment, I saw the Wifi stuff when I bought the ticket, but there was no internet connection there. Besides, no movies, no screen... boring."
Cons: "Be in time, over 1 hr delayed."
Pros: "Nice service but bad food!!!"
Cons: "Change the charges for the luggage when it is international and provide good quality food!!!"
Cons: "Over booked"
Pros: "Staff was nice"
Cons: "El día miércoles arribé al aeropuerto Benito Juárez de la Ciudad de Mexico, dónde quise acceder al VIP LOUNGE de Aeroméxico ya que mi ticket lo compré para el servicio Priority y al llegar al Lobby del Lounge me negaron la entrada ya que me dijeron que debía pagar $25 para acceder ahí ya que no contaba con membresía alguna. Me parece una falta de respeto y mal servicio, ya que si uno paga por viajar en Priority es para gozar todos sus beneficios sin costo alguno. Me molesta ya que en la ciudad de Boston estuve en el vip lounge sin costo extra alguno, además tienen personal muy arrogante y clasista dentro del Lounge de la Ciudad de México"
Pros: "Luggage was found that was good"
Cons: "Horrible day nobody here to guide you or help you and then charge you an arm and a leg."
Pros: "Flight on time, all personal was very helpful and kind"
Cons: "No choices for breakfast and the one served on first class not so great."
Pros: "Ease in ticketing."
Cons: "The hardest part was the long layover. I didn’t dress warmly enough, so I had to keep moving!"
Pros: "Arriving at my destination without any problems"
Cons: "Boarding at Lima wasn’t well organized. Delayed arrival at Mexico City due to bad managing. Food wasn’t good, except the desert. Wifi in the plane wasn’t working, neither charging ports. Baggage checked not to my final destination, so had go with all my luggage through customs again."
Pros: "Servicio. Puntualidad."
Cons: "Todo bien"
Cons: "I thought I had paid for my bag only to arrive at the airport and be told it was not paid I had agreed to one price and was charged another and on top of that to have to pay baggage fees. I will not be using your service again nor recommending your site."
Pros: "We loved the service, the seats comfort, and the punctuality."
Cons: "There’s always a ‘but’... if your hub is the Benito Juarez... you have to do something! The service at the airport is simply TERRIBLE."
Pros: "Food, entertainment, leg room much better than any US airline. Crew is smart and efficient."
Cons: "Rough Landing"
Cons: "Flight delayed 7 hrs and the official website never updated to reflect the change. Called customer service twice and they had no clue. The last representative advised to be at the airport at the original departure time to make sure we spoke to someone there. That showed a lack of knowledge and trustworthiness. The airports official website also didn’t reflect the delay."
Cons: "My flight was delayed and missed my connecting flight, they had me going all over LAX and took 3 hours to finally put me in a standby. Aeroméxico and Delta kept blaming each other and obviously I was really frustrated."
Pros: "Todo muy bien"
Pros: "Vuelo acorde con el horario establecido"
Cons: "Regular atención del personal en el aeropuerto"
Cons: "Crew standing in the back talking to each other with their backs on us"
Cons: "I never took the flight since Kayak’s blames me for not in putting the correct name of the passenger. Your policy on name change is ridiculous. I never input my name as the passenger. The ticket was for my aunt. Kayak has been the worst experience I have received."
Pros: "Everything was as expected."
Pros: "Close for connecting and had lots of staff to get you there on time."
Cons: "Food mediocre"
Pros: "The in flight meal was just what we needed and they got us to San Jose safe and sound. No complaints!"
Pros: "Ontime and pleasant"
Pros: "It was a direct flight."
Cons: "The delay when departing, and the attention of the flight attendants. Also very limited kind of beverages."
Pros: "I found out there were no bags included after I paid, never using kayak again"
Pros: "La comodidad la amabilidad de las personas."
Cons: "La comida"
Cons: "The seats"
Cons: "It was a horrible flight because the plane did not land in Mexico city due to fog. The plane was about 600 feet from the ground and then diverted to Acapulo. We sat on the plane for 3 hours then waited in line for an additional 4 hours to get another flight. Then when we got to Mexico city, our next flight was canceled after boarding the plane. Again their excuse was due to weather. All other airlines were landing and taking off just fine. Aeromexico did not compensate us and we ended up spending the night in the airport. We will never fly Aeromexico again!"
Cons: "The bags took forever to come out and we missed our second flight. We didn't know we had to pick up our luggage to be put onto the next flight"
Pros: "Nothing. We’re not there yet"
Cons: "Everything. AM customer service is beyond horrible and unhelpful."
Pros: "I like that they came by for drinks and again for coffee."
Cons: "We took off nearly 30 minutes late. The seats are pretty small for a tall person. Food was a piece of bread, cheese, apple sauce, and chocolate. That's it. No in flight entertainment at all."
Pros: "No turbulence at all, smooth take off and landing."
Cons: "Knees hit the passenger seat in front of me. Hardly any leg room, we were all packed in like sardines."
Cons: "Same as above. Sorry."
Pros: "5 stars to the supervisor Octavio"
Cons: "The rest of the Team do not know what customer service is"
Pros: "The snack - such as it is - is certainly a step above what I get when I fly the same route on United. Also the entertainment system is much better, and free! Cabin staff are friendly and efficient. The seating is about the same as on every other airline. I was in steerage for the Mexico City - San Jose leg. A lady was seated in my window seat when I boarded, and seemed surprised when I insisted on reclaiming my seat (She had the middle seat). In contrast to Mexico City, the San Jose airport is a model of efficiency. Immigration is rapid, luggage comes out on the carousel in good time, and best of all there is a duty free shop right in the luggage claim area, so it is unnecessary to buy liquor ahead of time."
Cons: "Mexico City is a terrible airport to have to pass through. Everyone has to go through Immigration (similar to US airports in that regard) even if just in transit. However, they have few officers there, and almost half of the available booths weren't even manned. The result was chaos, with the immigration hall filled with grouchy travellers, and other travellers stuck in aircraft waiting to disembark. Expect to be stuck in Immigration for a minimum of an hour after landing; maybe plan on 1 1/2 hours just to get through Immigration and Customs. And if you are making a connection, whatever you do don't go through the sliding doors on the other side of Customs - I made that mistake once! I speak Spanish, so the following comments are not coloured by language difficulties ... Security staff are unfriendly. While there is supposed to be free wifi in the departure lounge, I couldn't figure out how to use it. A gate agent told me there wasn't any free wifi, all the time standing beside a sign that said there was. I was also singled out for a spot check of my hand luggage right in the jetway. The unfriendly lady doing that search so disarranged my stuff that I couldn't find my Kindle when I got on the plane, so was without my planned reading material."
Pros: "Everything. Everybody very helpful"
Pros: "Un pequeño retraso a la salía de México, sin mayores inconvenientes"
Pros: "I was impressed and very happy the flight was early. I had low expectations with Aeromexico because in the past every flight I took with you was delayed or late."
Cons: "The screen on my seat didn't work so I couldn't watch any movies. Crew was late arriving so we departed late. Check in procedure in MEX for connecting flight is a NIGHTMARE."
Pros: "Great selection of movies to watch"
Cons: "The crew seemed to be in a bad mood that night. One of the flight attendants hit my elbow as he was speeding through the aisle, causing me to knock over my drink. He didn't apologize or try to help. The other one"
Pros: "the inflight movie."
Cons: "The flight was suppose to take off from Mexico City at 945 PM however nobody gave an explanation nobody knew the time or even the GATE I got to the airport at 6 PM, the flight took off at 1210 AM not only that I get on the plane and the AEROMEXICO crew had a really messed up attitude like they didnt care, I wanted to buy a gift for my wife from the magazine they had and the lady with a attitude simply said we dont have it, and I could keep going but It was a really bad experience for me."
Pros: "the crew was great!"
Cons: "The boarding was a little delayed movies or series might be interesting to have as an option to watch"
Airlines flying from Sacramento to Costa Rica have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Sacramento to Costa Rica
Masks required on board, masks provided on flights from Sacramento to Costa Rica
Social distancing seating
Middle seats unavailable to book on flights from Sacramento to Costa Rica
Testing for antibodies, testing for symptoms for flights from Sacramento to Costa Rica
Waiving of change fees. Search flexible flights from Sacramento to Costa Rica