Find cheap flights from Sacramento to Kaua'i
Good to know
|August||Best time to beat the crowds with an average 3% drop in price.|
|December||Most popular time to fly with an average 9% increase in price.|
Average price round-trip
|$532||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Top tips for finding cheap flights to Kaua'i
- Book at least 1 week before departure in order to get a below-average price.
- High season is considered to be January, November and December. The cheapest month to fly to Kaua'i is February.
- Morning departure is around 31% more expensive than an evening flight, on average*.
FAQs - booking Kaua'i flights
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Top 5 airlines serving Sacramento Intl to Kaua'i
Scores according to KAYAK customer reviews
Cons: "Bad coffee"
Pros: "The crew and seats!!"
Cons: "Nothing! Everything was better than expected"
Pros: "Although both flights were slightly delayed, ease of boarding and the courtesy of the Alaska Airlines staff were appealing as usual. Their aircraft had a malodorous quality, and the headrests and seat pockets could use a good cleaning, getting to and from on Alaska is generally a great way to travel."
Cons: "Could have been cleaner/ better smelling in general."
Pros: "Quick and simple flight. I appreciated the free beer to get me thru it"
Cons: "Super uncomfortable! Smallest prop plane ever. It rattled and bumped the whole way and seemed very old and busted. Not what I expect from Alaska"
Pros: "Friendly staff"
Cons: "Seats don't recline Freezing on plane No food"
Pros: "The flight was great - The attendants were friendly with good customer service. However, the evening before my flight I called customer service and spoke with a customer service rep. Having never flown condor before I had questions with check in. The customer service rep online was rude - so rude that I had determined I would never fly condo again. However, the flight and the experience on board was great. The flight changed my mind and made me realize the customer service rep is one person. If you can track the call made I would recommend the that condo speak with this rep. He is a bad representation of condor airlines. I will fly condor again. The flight and attendants on flight were fantastic. To"
Cons: "See above."
Pros: "the flight was smooth."
Cons: "I did not like how cramped the plane was."
Pros: "The crew"
Cons: "Heat and no air in cabin"
Pros: "Alecarte and free wine."
Pros: "I think you need to adjust the cabin pressure as my legs and feet swelled and they've never done that on another flight. I even hydrated and tried exercises prior and through the flight. Please look into - I really think there is something to investigate. Thank you."
Cons: "It took me 2 days to get the swelling to subside. Not something I've EVER had to think about let alone do. I'm wearing compression tights...dreading the flight home tomorrow."
Pros: "The staff was extremely friendly and attentive. Boarding was a breeze and hassle free. They brought around beverages 3 times during the flight. Right before landing they handed out complimentary cocktails. This was my first time flying with Alaska Airlines, I would fly them again."
Cons: "No complaints!"
Pros: "Was late to the gate, and with the ramp still attached to the plane were told the flight was closed. Still traveling, through San Diego and board a plane this morning to Kauai. I sent an long email to customer service. Not a happy camper."
Pros: "Our ticket handler at Alaska Airlines ( Sep 21- SMF Airport) was the most helpful and patient person we have ever encountered! The tickets we had purchased through Kayak were charged but not booked. Juan did everything in his power to get us on that flight. And when the kayak company failed to book in time Juan got us on the next available flight, being to sure to find us the best price and a direct flight, versus the one we had booked earlier. Over all Alaska Airlines will be the standard my future experiences will be based off of if I am unable to travel through them"
Pros: "Flight and service"
Pros: "Since our seats were in rear of plane, Rear boarding at Sacramento Airport was nice"
Cons: "After take off the announcement for when it was safe to use the lavatory was not clear. I found the Sacramento Airport very difficult to navigate. Some warning on the ticket website on airport access (parking & terminals) would have been nice. I would have done more research on where to park and terminal pathways"
Cons: "Flight was delayed an hour"
Cons: "That my connecting flight was cancelled with no warning would have missed my whole family reunion if I didn't rent a car and drive. Sent alaskan airlines an email. And have hear nothing back from them."
Pros: "good service"
Cons: "tiny seats no leg room"
Pros: "Quick boarding with by using front and back doors and efficient crew."
Cons: "Flight was 40 minutes late"
Pros: "The people"
Pros: "Flight left early and arrives early"
Cons: "Kind a pushy employee boarding customers on plane."
Pros: "Very friendly"
Pros: "The flight attendants were light hearted, engaging, and very funny"
Cons: "Everything was good. Had the extra legroom which made it very comfortable on the long flight"
Pros: "On time, great price, friendly staff, short flight, biscoff cookies"
Cons: "Every other traveler in the airport. But that has nothing to do with Alaska airlines so.. Nothing, they were great."
Pros: "Best airline I've flown on. Curtis staff, comfortable accommodations and just an overall positive experience. Keep up the good work."
Cons: "Had to purchase second ticket because my wife and I couldn't get thru TSA. Name on boarding pass didnt match my wife's licence. Married vs maiden name. Alaska could change boarding pass. Passed the buck to kayak. Spent 1 hour on phone and was unable to do anything. Had to buy a separate ticket, last minute, for my wife and barely made the flight."
Pros: "Flight was quiet"
Cons: "They did not offer to board military personnel with ID."
Pros: "I was moving from California to Washington and had four checked bags. The check in lady didn't charge me for the fourth bag and moved me on to an earlier flight! On the plane, the service was excellent. They even have me cookies when they were serving pretzels for free."
Cons: "Absolutely perfect flight."
Pros: "Everything went smooth, it was a short trip. I would fly Alaska Airlines again"
Cons: "Flight to SEA/TAC had USB outlets but the flight back to SAC didn't"
Pros: "Overall not bad, got my bags quickly."
Cons: "Food and entertainment are what I would expect for a US carrier- it's not included but you can pay extra :("
Pros: "The airline put us up in a hotel and gave us food vouchers, and created a new flight in the morning, since our flight was cancelled the night before."
Cons: "Having mechanical difficulties and there being no way they could get us home that night."
Pros: "Had a great flight. Please incorporate a n/a choice in the survey as there was no entertainment for my one hour flight."
Cons: "Seats incredibly uncomfortable even in premium economy. Prefer to fly Delta any day. Charged for extra bag on the way back when there was no charge on the way there. Confusing."
Pros: "Flight left on time and arrived early. Staff was friendly."
Pros: "Cheap prices,"
Cons: "Packed in like sardines."
Pros: "They boarded the plane quickly and efficiently and it was clean and the crew was very nice."
Cons: "They announced they were late due to mechanical problems with the plane, which I didn't need to hear that. They they didn't finish in flight service so a lot of people didn't get drinks or snacks because they didn't time it right. Also they told us the copilot was landing the plane for the first time, also something I felt the passengers didn't need to hear as it made myself and others very nervous."
Pros: "Short flight"
Cons: "Plane was super small worth the money to buy two tickets so you have room"
Pros: "Almost everything was pleasant, easy. The crew was especially nice and very helpful."
Cons: "I realize you are doing your best to make the cost of traveling as reasonable as possible and that making the seats quite narrow plays a big part in this goal however, I am very grateful the gentleman sitting next to me on the way to Maui was not only pleasant but was not offensive in any way. He did, however, kind of overlap the armrest so that I was squished against the other armrest. A very slender lady sat next to me on the way home. Made it a more comfortable trip. Jan"
Pros: "Alaska Airlines had a very comfortable flight with great attendants and power to charge all your devices."
Cons: "The wifi service was really poor. I paid 49.99 for Gogo and I got the service of less than a 56.k modem."
Pros: "On time, easy, smooth flight."
Cons: "The plane was absolutely freezing. Of course, no blankets were available. I'm going to Hawaii so I didn't have enough warm layers packed (I did have a wool shirt and a rain jacket on...not enough). Day one in Hawaii featured the onset of a head cold."
Pros: "Worth getting the iPad for movies crew great, Clean plane great fair price, organized loved the gratis Mai tai"
Cons: "2 hours late because of winds but got a credit From Alaska"
Pros: "Friendly flight attendants flight got to destination early"
Cons: "Everything was great"
Pros: "The fruit and cheese snack"
Cons: "I had to walk down stairs into tar Mack then all the way to the back of the plane and back up another flight of stairs. I am 8 months pregnate"
Cons: "The plane was 2 hours late. We were the 1st flight in the morning. There was no beverage service on the first flight and by the second flight they then charged for alcohol when there was supposed to be a free drink on the first flight. No entertainment offered for a 5+ hour flight. I was initially excited to fly with Alaska and took a longer flight duration to do so and paid more because the company used to offer the customer more. I now see that is a thing of the past and will book with other airlines that still hold this value."
Pros: "Boarding and seating were good."
Cons: "I did not make it to that flight. The attended sent me back to Portland."
Cons: "Lack of space and narrow isles"
Pros: "The flight attendants were great, the plane was very clean and comfortable,"
Pros: "Fast boarding and fast disembarking."
Cons: "No issues"
Pros: "Everything was fine in general."
Cons: "Turbulance but pilot did not addeess it by saying he would change altitude to avoid it."
Pros: "From check in to inflight excellent"
Cons: "Nothing other then screaming babies, people don’t fly with your screaming baby, do stay cations"
Pros: "Large full plane that had friendly staff and left on time. No sooner had it taken off than it seemed we were prepping to land"
Pros: "SMF is easy to get in but rental shuttles are slow to arrive early in the morning. HA crew was very good, left gate on time."
Cons: "Online check-in was a disaster, HA’s web site is not easy to navigate. Some how KAYAK messed up the data transfer and our first and middle names were joined together. HA”s web site will not allow the user to charge personal information within 24 hours of travel. Check-in for overseas travel requires passport information, if it does not match your HA profile then you cannot pre-check-in. Calling HA support was no help. Even airport agents could not fix the issue they could at least over ride the information."
Pros: "On schedule"
Cons: "They didnt let me board even though I got there with enough time. I had to buy a completely different flight. Will never travel Hawiian Airlines again"
Pros: "I really had a comfortable ride- thank you as always!"
Pros: "Online check in, no luggage, mobile boarding passes, boarded quickly and took off immediately LOL! Ideal flight!"
Pros: "There was one male worker who tried to bring me extra coleslaw cause he saw the other flight attendants not offer me anything instead of a meat centered meal. I appreciated that but didn't catch his name."
Cons: "The workers were so rude - especially a woman named Mi. they had no vegetarian options on the plane for food and basically laughed at me when I asked for it. They had no free entertainment at all not even a movie for everyone on the main monitors. They asked for volunteers to check their bags and I volunteered and when I made a connecting flight to Kauai (final stop Oahu which is a 35 min flight) I tried to switch my flight to an earlier one because I realized That I had a four hour layover before my 35 min flight -_- and they said that I would have been able to but since I checked my carry on I couldn't. And they said it was because my bag would get there much later than me - which I was upset about but understood. Fast forward 4 1/2 hours later and I land on Oahu. My bag is sitting at the terminal because it came over on a plane that got there before me. Totally unhappy - I fly to California and back almost every month and I've never had an experience like this"
Pros: "We got the seats we wanted, and didn't pay extra for it"
Cons: "The fact that we can't get 2 seats next to each other even"
Pros: "Very smooth boarding, take-off, landing by pilot & crew Very attentive, caring and nice cabin staff Fast baggage claim"
Cons: "Long waits to check baggage Breakfast was too rich (biscuit with spicy cheese), though the fruit was good I didn't mind not having a movie/tv to watch on screen, but would have liked to be able to listen to in-flight music Location of the life vest jackets took away a lot of leg room"
Cons: "Airline, scheduling, additional fees. Missed connection, communication system was not checked before departure causing a 2 hour ground delay."
Pros: "Excellent service, comfortable seats, good food."
Cons: "Entertainment system is not good. $8 to watch a movie. Should be free as other international and trans Atlantic/pacific airlines offer."
Pros: "Crew was very helpful and pleasant."
Pros: "The crew was very pleasant and very helpful getting us to our connecting flight to Kona since we arrived late, due to equipment problems leaving Sacramento. A free meal was a welcome surprise."
Cons: "Seats too cramped together."
Pros: "Clean plane, good service"
Cons: "Only the coffee - too weak."
Pros: "The crew was upbeat and friendly. Quickly gave out the drinks, cleaned up the cabin quickly, and handed out a map of the island. All done with smiles and island charm."
Pros: "Gate agents were very nice, I had very little time because of TSA being very slow. They helped me get to my flight with a few minutes to spare."
Cons: "There was not much of an option to adjust a cold draft near my seat."
Pros: "Favorite flight. Short and sweet. Great crew and efficiency. Love the simplicity of the plane."
Pros: "they run a tight ship"
Cons: "only game in town, so they charge what they want"
Cons: "Heat was unable to be adjusted. It was very warm on the plane and we did not have overhead fans. One of our bags was lost and customer service was terrible in assisting us to locate the bag."
Pros: "Flight crew were very nice and accomodating! From moment i arrived at Sac international airport everyone was very friendly and helpful id definately go hawaiian again"
Pros: "Our brakes were not up to par to land in Kauai. Detour to Honolulu. Sucked!!!!!!!!!"
Cons: "The flight was delayed for 4 hrs!!"
Pros: "Food and Entertainment are 3☆ because it is non applicable"
Cons: "Seats are uncomfortable"
Pros: "staff were great and friendly and helpful"
Cons: "not a big deal but 2 things: 1) plane was a bit dirty in between the seats. 2) we also were in the terminal but getting food when we heard our names on the overhead pager saying they were going to close the gate in 5 minutes and if we didn't get on we'd be left behind. That was 30 minutes before take off that they were going to close the gate. We rushed over and ended up boarding and then waiting on the plane forever. not sure whey they need to get everyone on so early. I guess i'm used to flying southwest airlines where they let people run up 5 minutes before they close the gates."
Pros: "The crew on flight 63 on the 28th of Aug. went out of their way & turned into lost baggage my prescription sunglasses. Maybe the cleanup crew also found them. I can't tell you what it meant to find them today in lost baggage. Awesome employees, I'll always fly Hawaiian air."
Pros: "I like the service"
Pros: "I liked the ease of it all. I didn't eat nor drink anything but their tray of drinks was efficient, and they did offer me a drink. I began reading the flight magazine, which has great articles, and before I knew it, half way through, we were already landing."
Cons: "The dirty crumbs between the wall with the windows and the seats. Someone needs to get a vacuum attachment down there. I couldn't stop noticing it."
Pros: "The dinner"
Pros: "The people in the plane are fine."
Cons: "Hawaiian air's customer service does NOT exist. When I had a problem and needed a simple change on a ticket because documented medical emergency they would not help. I had to purchase a second ticket for the same flight which cost me 1,100.00. I will forever bad mouth this airline until I get satisfaction which will never come."
Pros: "I like the seating accommodations that they made."
Cons: "It was extremely cold and you were only offered to purchase a blanket. It was not fair."
Cons: "The cabin temperature was unbearably cold. We asked for a blanket and they said they had blankets for purchase. We agreed to purchase because it was that cold. The flight attendant returned and told us that they were completely sold out. It was a very uncomfortable flight."
Cons: "A/C was not working correctly so we were all freezing."
Pros: "Good service"
Cons: "No movies - too cod in the cabin"
Pros: "Close to on time, luggage available quickly at baggage area"
Pros: "Comfortable with good service"
Pros: "No entertainment on the flight, not even tablets to rent. Enjoyed the free drink!"
Cons: "Food was borderline"
Pros: "New safety video featuring sites and activities all over the isles Free breakfast and complimentary alcoholic drink. "I lava you" video before landing."
Cons: "No movie or even tv entertainment during flight, only tablets for rent."
Pros: "Came on time"
Cons: "No entertainment"
Pros: "The crew was very professional but friendly."
Cons: "Any entertainment except the Hawaii channel involved renting an iPad for $15. 5 hours with no free inflight movie is too long."
Pros: "The crew was good and attentive"
Cons: "No movie......for a flight that long and no wi-fi........that would have been a plus"
Pros: "Short flight, excellent crew."
Cons: "It was impossible to understand the announcements due to the cabin noise and rapid speech of the speaker."
Pros: "The rum punch was good."
Cons: "We sat on the Tarmac 3 hours due to a mechanical issue."
Pros: "Pleasantly surprised by breakfast. It was fabulous!"
Pros: "Feeling Covid safe."
Cons: "More attention to those not wearing masks properly ."
Cons: "Flight delayed 2 hours. Wifi/entertainment wouldn't connect."
Pros: "I think Delta is upping its game, and I’m pleased to see that. Almonds for snacks, phone info about the state of your checked bags—good stuff."
Cons: "Of course the seat was not “super comfortable,” but whe you pick Economy, you know that."
Pros: "The seats were comfortable"
Cons: "Why does Delta sell earphones?"
Pros: "Having internet access on an overseas flight was a new treat for me. Delta appears to be bucking the trend of making flying miserable. I liked the waiting area at JFK with charging stations for every seat."
Pros: "Delta planes are spacious and great!"
Cons: "No complaints"
Pros: "Good crew"
Cons: "The WiFi didn’t work well"
Cons: "Offered meals for purchase."
Pros: "Airport accessibility"
Cons: "Not getting delayed for 20 minutes on the tarmac"
Pros: "Fast and efficient"
Pros: "All aspects"
Pros: "Flight was smooth and fast."
Cons: "Didn't love that my 1st flight got off at gate G. And connecting flight was at gate C on the other end of the airport."
Cons: "No video screen"
Pros: "the people were Awesome!!flight crew were very personable and easy to get along with, as well as get in touch with."
Cons: "where to start, I am not a huge overweight person. I have 26-28" shoulders and longer legs then most 5'-10" people have. That said, you should not be required to hold your arm out and hold the seat back in front of you so that you are not elbowing or shouldering the people beside you. sitting sideways on a seat I paid extra for doesn't seem like a great flight to me."
Pros: "The FA’s and pilot"
Cons: "I love the flight becayse it was smooth sailing and delta is always choice."
Pros: "Excellent flight crew, flight had decent leg room. Loved the inflight entertainment. Clean plane, boarding was easy."
Pros: "The crew was fantastic and very carrying when I wasn’t feeling well. They checked on me multiple times! The food was also really good for airline food!"
Cons: "The security process in the Prague airport is so ridiculous. There are security agents who screen you in the baggage drop off line that makes the line take a very long time. Once you finally get your sticker from them it’s a quick trip through customs. Then the pain really begins with a security scan st each individual gate to enter a boarding area for the plane. Then I was pulled for extra security where a male agent touched my but with some sort of swab with no warning. He then claimed to not speak English (with zero accent when I asked him a question). It was a humiliating and very long process all run by delta!"
Pros: "Flight attendants we were very nice and efficient. Flight was short"
Pros: "Traveling with a 4 year old isn’t always easy. Delta’s flight attendants and the captains controlling the plane were excellent! Safe flight. And the entertainment that is provided for the customers is fun and relaxing. Makes a 4.5 hour flight go by quick. Thank you delta, I will be flying with you in the future"
Cons: "The cramped airplane. The inept service crew… One of the worst I've had on board in a very long time"
Cons: "Nothing everything smooth"
Pros: "everiding si so good thanks this is my 2nd time lovet"
Cons: "so organais tritment so good everiding lovet"
Pros: "The crew were so polite and happy!"
Cons: "Those seats! UGH!"
Pros: "Crew was friendly"
Cons: "We were delayed an hour and a half"
Pros: "Decent selection of in-flight entertainment. (The entertainment unit was sub-par to allow full enjoyment.)"
Cons: "Older plane had undersized, non-responsive touch displays so passenger behind felt like a woodpecker. Also, retrofitted to provide in-seat power with metal box under seat in front of you makes it very uncomfortable for window passengers who don't have space to stow bag under seat in front of them or for their feet. (Uncomfortable on a long flight.)"
Pros: "Flight was comfortable. Short, sweet, and landed before I knew it. Boarding was a smooth process."
Cons: "The flight crew and service on the plane was fine. My biggest complaint was at the baggage drop off at the airport, where there was quite a long line without any crew members assisting us. A five to ten minute wait is fine, but a fifteen minute wait, with only three crew members compared to the other airlines? By the time I dropped off my baggage, the other airlines were finished with their customers, and there was still quite a line behind me."
Pros: "Super quick"
Cons: "Although I understand the needed delay, it would have been nice to have been served ice water in the hot cabin, instead of a small cup of tepid water."
Pros: "Barcelona is a busy place. Don't forget your adapter plugs - like I did."
Pros: "Received sky boarding despite having a seat near the front. I like the smaller plane because there was plenty more leg room where I was (9c). A variety of free snacks were offered along with starbucks coffee, score! I wish I'd brought my ipad to take advantage of the free wi-fi and movies in-flight. Take-off & landing were very smooth despite a delay upon take-off. Made my connecting flight with time to buy lunch."
Pros: "Service was great, flight was excellent"
Pros: "The flight was on schedule and landed early, and the pilot landed that plane very gently. It was quite impressive."
Cons: "I purchased a first class ticket in hopes that I would have a lot more comfort during the flight. It took me quite some time to get comfortable. The seat was ok, but I found the pillows to be very small and flat. I needed multiple pillows. The head rest was not adjustable, so I also found this to be uncomfortable. Usually when I fly AA, the headrest is adjustable. My final dislike was that the beverage selection was limited. I'm quite sure there was plenty of alcohol, but what about those customers who do not drink alcoholic beverages? I asked for hot chocolate, there was none. I asked for hot tea with honey, there wasn't any. So all in all my flight was okay, but that is solely because of the flight attendant and pilot. They did their jobs and they did an excellent job."
Cons: "Delays and ground chaos nearly caused us to miss our international connection. Gate staff unable to provide assistance with booking on connecting partner airline. Gate staff unaware of new terminal 3 to TBIT airside shuttle nearly directed us to leave domestic and requeue for international security. Will like skip Delta connectors to long haul international flights and just fly direct from SFO."
Pros: "Reassuring that the airport desk staff were keeping an eye on my connection from LAX to Columbus. Turned out it was too tight of a squeeze and I missed the connecting airplane's door closing by a few minutes, despite having RUN through LAX to get there."
Cons: "I am disappointed by the lack of communication among Delta staff when we arrived at LAX. Our turn-around was late coming into SMF, thus late leaving. It would have been very helpful if the gate staff at LAX had advised me to not bother to try to make my connection, or called the next gate to tell them we were running over there. RUNNING. Or at least done something to act like they cared. I am disappointed by the lack of initiative. I understand flights cannot wait, and I would have greatly appreciated being saved the trouble of running to a different terminal and instead taking that time to change my travel plans. They may see travelers struggling like this daily, but to each traveler, a hiccup in travel plans trip is stressful and urgent. I ask Delta staff to please consider that when they come to work. Thank you."
Pros: "crew was very respectful and kind"
Cons: "Flight was moved to a different gate, then delayed. We were given the absolute last seat in the plane that could not recline- not the seats I had selected before hand."
Pros: "Met my cousins from Portland in SLC and killed layover time"
Pros: "Boarding was easy. The Plane was somewhat clean. One of the foldout pamphlets in the seat was dirty with some sticky residue. The crew was nice. The complimentary stuff was average but typical among most airlines."
Cons: "Seats are tight for anyone over 6 ft. I am exactly 6ft and leg room sucked. Both to our destination and back, my wife and I both had faulty touch screens that would not allow one of us to watch the free movies. Mine was on the way to our destination and hers didn't work on the way back. This made the flight long for one of us. That stuff should be checked on a regular basis."
Cons: "Flight was delayed due to late arrival of plane. Crew was not courteous and rushed people to board"
Pros: "The seats were comfortable, service was good, movie/entertainment selection great. Logistics for flight were awesome, there was no long layover."
Cons: "The extra fee for check-in baggage."
Pros: "Efficient, comfortable, on time"
Pros: "Pilot has very smooth landing. Crew were nice"
Cons: "in Amsterdam any DELTA crew helm us, only KLM"
Cons: "Flight was delayed. Delta doesn't challenge anyone who attempts to pre-board. It's become somewhat of a joke. The plane was hot (717) with very poor ventilation. Was in 1st class and didn't get beverage service after boarding. Then, the plane sat on a remote taxiway another 30 minutes before takeoff, fully loaded, no A/C, and still no beverage service. Truly miserable hot and sweaty flight."
Pros: "The crew"
Cons: "Tiny seats"
Cons: "To be fair the flight from Honolulu to Lihue was on Hawaiian Air, not Delta per se. The crew was rude, but in the terminal and on board. Didn't really rate food and entrainment because of the flight length."
Pros: "Carol Ann flight attendant was very good at keeping us comfortable with the delay in takeoff. She kept us comfortable"
Cons: "Flight delayed due to change of pilots"
Cons: "The crew stated that drinks would only be served in economy class due to the short duration of the flight. Also the Delta Studio never worked with the inflight wifi."
Pros: "I definitely like the variety of entertainment that was given throughout the flight."
Cons: "The flight attendant was so rude to others including myself. I'm not one to be to needy but when i was about to ask the lady if I can switch seats to the fair back where there was two empty seats she gladly let the other person but not me. She said no that if I wanted to sit back I needed to set with the other person. Our flight was from NYC to PR 5hour long and in between those hours she let a couple sit together on the other empty rows while I was feeling supper sick. Other passengers notice and had told me that they felt sorry for me. I was Embarressed. I was debating on venting on Twitter just yet and also on this review because what difference does it make. What matters the most is that we all got to our destination safely."
Cons: "After the flight was diverted due to Weather conditions I missed my connecting flight and American Airlines did a terrible job handling the changes and assisting their customers at DFW airport."
Pros: "Everything was easy"
Pros: "It was fine the next leg of the trip was cancelled"
Pros: "Crew was amazing, seating too crowded"
Cons: "Consider removing seats to add more space per seat"
Pros: "That I was FINALLY able to get to my destination after a THREE AND HALF HOUR DELAY. Mechanical malfunctions, Get crew unable to find the pilots once the mechanical malfunction was corrected, sitting on the plane for an hour waiting for some "guy" to be located who went missing who was responsible for our weight to certified for flight. I didn't like anything."
Pros: "flight was on time!"
Pros: "There was a lot of entertainment choices"
Cons: "Seats are so crammed. Plane was late."
Cons: "Flight attendants were NOT personal at all. Did not say hello or even greet passengers. Totally acted like they did not want to be there. Made me feel like we were nothing but a bother to even.be there. Hate all the interruptions advertising the credit card. Very annoying!"
Cons: "Onboard entertainment was not reliable on one of our TVs, and the earphones ports barely worked, had to hold the plugs to hear. MinimL food choices, and you had to go to the rear of the plane to get it. Staff on plane was not super friendly."
Pros: "Our flight was delayed for almost 3 hours. They accomodated us with free snacks and sandwiches. The flight crew were very professional and were nice to us, because a lot of us were worried about making our flight. They kept us updated with all the changes. They had good entertainment selections. The pilot got us to our destination about 5 minutes early."
Cons: "Our flight was delayed about 7 times, we changed gates twice, and the I got to my second layover with 20 minutes to spare instead of the usual 2 1/2 hours. When I tried asked the stewardess if I could deplane with business because I was running late for my connecting flight, she said they no longer do that because passengers don't listen to them. Instead of trying, she juat said no. I felt like an inconvience to her, like it was my fault I didn't have enough time between my flights."
Cons: "You better hope you don't have a short connection. Sacramento fails to allow you direct access between the A and B terminals. You have to leave and hunt for the other building through the parking garage with no guidance and then go back through security. Unacceptable!"
Cons: "No entertainment in Business/First and no USB plugs or outlets. Only difference between Business and coach is the size of the seats. The rest was the same. I expected more service, food of some sort and entertainment or connectivity. I will probably avoid flying American if I can help it unless I see that they have updated things."
Pros: "Everything was great. I didn't have any food or drink. I slept the whole way to Dallas"
Pros: "It has been a good experience! Kayak kept updating me about gates and terminals for my connecting flights..."
Pros: "Everything went smoothly"
Pros: "Entertainment comfort crew food fligjt"
Cons: "Not 1 thing"
Cons: "Having a fat person take up half your seat shouldn't be allowed. They should buy 2 tickets if they take up 2 seats"
Pros: "Quick and smooth flight."
Pros: "Roomy first class and very nice staff!"
Cons: "significant delay in boarding; return to terminal to remove a drunk. Result was missed connection at DFW to London, resulting in missed connection to Munich; resulting in loss of my checked luggage"
Cons: "No wifi nor power outlets. The entertainment was okay at best."
Cons: "The fact we were staring at the plane for 3 hours waiting to take off and customer service and the gate staff was no help"
Pros: "Great crew!"
Cons: "Check in through website was confusing to do. Flight shows on alaska airlines sight as a united flight. I downloaded the united app, and it tells me my flight is not just through american airlines, but through another carrier, american freedom or aomething like that. Very confusing. I called someone, I think american airlines, by this time completely confused. If there are multiple carrier types, I should be able to input my flight number and my info ahould come up for me to view flight info and check in, or seat assignment. In the end I dowloaded 2 or 3 apps, a confusing phone call, and when i got to rhw intial check in I was not treated well by tsa personnel. Maybe my name triggered thw extra search or something.Anyway, that last part is unrelated but my return flight was kind of a struggle."
Pros: "Clean, smooth flight, on time. Enjoyed the blankets and the inflight movie options were good."
Cons: "Cramped, and we didn't get seats together... Hate the system where you have to pay $30-$95 additionally to choose your seats before check in, just doesn't seem fair when the tickets are already crazy expemsive and you're paying for your luggage as well... if you don't pay extra, you (we) end up sitting across from the restroom for six hours of in and out excitement."
Pros: "Flight attendants were awesome, aircraft was clean and seats were great."
Pros: "The free movies and plug in phone charger ..."
Cons: "No problems or worries from me"
Pros: "The crew, the fabulous plane with USB ports and free movies"
Cons: "It would have been nice to have ear phones for the movies."
Cons: "2 days late"
Pros: "Crew was very upbeat and attentive to passengers. We sat in Main Cabin plus and there was a lot of legroom."
Cons: "1. Limited menu of food for purchase 2. wifi did not work over the Pacific--their wifi is ground based rather than satellite based."
Cons: "Didn't even get on the flight due to delay out of KSMF and I talked to the ticket lady and this has been happening very regularly due to runway construction in Phoenix. Yet the airline won't let you know or change the schedules they just take your money knowing they will likely not be able to deliver the desired product."
Pros: "The flight to my destination was awesome. Helpful staff, great equipment, and plenty of room. I loved the technology in the seats."
Cons: "The return flight was not so good. I felt like an inconvenience and was not treated very well. At one point I was dismissed by an airline associate with a swish of her hand. Not exactly how anyone should be treated. There was a nice man that was a flight attendant, but other than that it was as if they were irritated people were even on the flight."
Cons: "They were out of snacks. A little thing but got under my skin as unprofessional."
Cons: "Flight is really late causing missed connection"
Cons: "I paid $25 fo my luggage. I don't like it next time I will choose another company."
Pros: "Non-stop and comfort"
Cons: "No snacks at all :("
Pros: "The tv in the seat back"
Cons: "The lack of knowledge and carding of the desk staff i was so looking forward to this vacation and it ended in nightmare 2 missed connections, 3+ hours added driving for my ride home and getting home at 3:30am or later whwn I would have been home at 11:00 luggage sent on with out me on the flight all in all very disappointing"
Cons: "4 hr. Layover"
Cons: "A few crew members was rude"
Cons: "Flight delayed for 4 hours"
Cons: "Taking a flight on American Airlines when I booked one on Alaska was confusing. Not clear disclosed at the time of purchase. And hard to notice on conformation email."
Pros: "Complimentary upgrade to first class"
Pros: "While waiting to board an American pilot sat next to me and was very pleasant. I appreciated his conversation."
Cons: "Delayed getting out of Sacramento. The connection anxiety was intense. we landed as my connection was boarding. De-planing was chaotic and un informed. Seemed like we stood a good 10 mins before the doors opened...some info would have helped. Sometimes they give the gate numbers and everybody on that plane needed to go somewhere. the attendants were not helpful, the one announcer had an accent, a little hard to understand and asked that we all be kind...ok that I can do."
Cons: "Rude flight attendance werent prompt"
Pros: "Flight attendants were very kind"
Cons: "Comfort level was very low. I'm 6'0 y'all and with my seat in an upright posistion my knees were hitting the seat in front of me. My chair barely reclined which cause me to not get any sleep. These two comfort factors made it a restless uncomfortable flight."
Cons: "Despite having a purchased ticket and a seat, I showed up to the airport because I was having problems checking in online. When I arrived at the kiosk it did not print a boarding pass, instead a slip stating I had missed my check-in timeframe and head to the front. I went to the front assuming the counter clerk would resolve the issue but she advised that the only thing she could do is book me on the next flight since the flight was over booked. I was really upset about the situation since I had to be at an event at a specific time. Just make sure you check in as soon as you can. If you are having issues on your phone, call the airline or head to the airport about an hour and a half to two hours early to get your boarding pass."
Cons: "Checking a bag on American at LAX is a nightmare. We were lucky to eventually find a worker who actually wanted to help us when the kiosk malfunctioned."
Pros: "I liked the entertainment, and thought the service was good."
Cons: "I didn't like having our seats moved from the rear of the plane to right over the wing, and I am still trying to figure out how to sleep on a plane...not alaska airlines fault. Also, if the flight is operated by american airlines, please make it crystal clear which gate and airline counter I am supposed to check in at, and which frequent flyer program I can count my miles towards."
Cons: "The fact that you have to download an app to get any kind of entertainment on United is a bit ridiculous. Plus the food offerings are poor at best."
Pros: "Not much."
Cons: "There was absolutlely no food. Not eve a bag of peanuts."
Pros: "Service on Lufthansa is better than most us carriers"
Cons: "The gate agent did notice I was changing carrier but did not distinguish my bag at Check in"
Cons: "only pretzel, no nuts as option"
Pros: "On time. Made connecting international flight ok."
Pros: "Everything was fine, there was nothing exceptional about the flight."
Cons: "Just that it was rather cramped but that's pretty much flying on any airline these days, so I can't say that they're at fault."
Cons: "No drinks on the flight, even in first class. They should tell customers before they purchase the update!"
Pros: "Great service!!"
Cons: "The connection flight from Chicago to Munich was delayed by 3 hours & the flight from munich to Ancona was delayed by 6 hours."
Cons: "Scheduled for 7:20pm, but delayed until 8:20pm. Very disorganized way of handling carry on baggage. Not worth the $208 I paid for this one way flight."
Cons: "Delayed, uncomfortable seats, bad landing"
Cons: "They did no seat anyone in the safety exit row because they were charging $69 to do so. This is a great hazard in case of an emergency there would be no one to open the aircraft exit door and allow people to exit. Rather, it would cause a stir and a bottleneck of people rushing in an attempt to open a door that is far away. Very disappointed."
Pros: "On time, great service"
Cons: "Plane was full. Legroom poor, as I am 6'2". But I was give an isle seat as requested , so able to stretch a little."
Pros: "Price of flight"
Cons: "Space between aeats"
Pros: "I can't really rate the food or entertainment. The flight was a red-eye so I slept. However, I slept well in First Class after upgrading several hours prior to take off."
Cons: "The flight was 1 hour 30 minutes late taking off."
Pros: "The plane was new"
Cons: "Won't let you check in in advance so they can give you a terrible seat for a 12 hour flight. They won't even let you check in from the point of departure if it's with one of their partners. They also will do everything in their power to not give award miles to pattern airline clubs. It doesn't matter if you give them your United number and even register your United number with the flight for United. They will apply it to the Lufthansa Club and pretend it was just in the state and never actually give you the miles no matter how many times you try. This is not from one experience with Lufthansa / Austrian. I've had this experience many times with every flight I take with these terrible Airlines. I would never fly lifthansa unless it's at least $200 cheaper than any of their competitors."
Pros: "Original flight delayed. They bumped me to the earlier flight which was available cuz it was delayed also. That allowed me to make my connection but I got there about the same time as the later flight should have. The hour-long wait on the tarmac made the flight memorable."
Pros: "Airline staff was very friendly."
Cons: "The temperature in the cabin was almost unbearably hot throughout the entire flight. And to give some perspective: I'm someone who is usually always cold on airplanes and typically not a fan of a/c. And I wore shorts & a t-shirt on the plane which I was nervous about doing because like I said, I'm always cold, but thank goodness I did for that flight."
Pros: "I was glad to see that the security check line was moving quickly. Sacramento is usually my go to airport when in northern California because it's so much easier to get to where you need to in a timely fashion too."
Pros: "First class was nice but I paid for 1st class for the whole flight and only got it on the first leg. They should have told me that when they took my money."
Cons: "2nd leg was terrible it was over an hour and a half late because they had to replace a toilet seat! I paid for an upgrade for first class and they over booked it so I didn't get it and haven't received my money back. Terrible customer service."
Cons: "Landing delay due to another United planes mechanical issues, terrible follow up customer service. Worst airline out there."
Pros: "The price was awesome. The crew was attentive. Five hour or more flights deserves more than a bag of pretzels with only 5 pretzels in the bag. The flight also needs more technology, wifi, movies and televisions."
Cons: "The lack or technology and the limited snacks."
Pros: "that they warned me the plane was extra small and checked my carry-on at the gate for free."
Cons: "that they didn't really advertise how small of a plane I would be flying. I guess you're supposed to research every plane before purchasing tickets now."
Pros: "Easy going"
Cons: "Paying for food and entertainment, should be included in the ticket."
Pros: "Nothing at all Delta is very reliable the people that work for Delta are very nice the people that work for United have a lot to learn they need training learn how to talk to passengers I was called a third-grader just because I didn't know where my seat was very irritating"
Cons: "Nothing whatsoever I would never fly United ever again not when there's Delta Delta is very friendly United is not friendly at all the people are very rude it seems like they don't want to mess with nobody this is a very big mess"
Cons: "we were an hour late"
Pros: "Flight quick, everything went smooth. Staff was helpful and friendly."
Cons: "No negative comments."
Pros: "The crew was nice, boarding was easy and I had a decent seating on the plane. It was on time"
Cons: "I did not like being squeezed like a sardine into a narrow, uncomfortable seat. Quit adding rows and making leg room smaller and elbow room smaller so the airline can make another dollar."
Pros: "The flight was delayed then delayed then delayed. A 2:30pm flight that flies 25 minutes to SFO to hit a connector leaves 10 hours late. Awful."
Pros: "Right away when United found out we would not make our connecting flight in Denver they called AA and booked us with them."
Cons: "That due to the delay and new airline we arrived in Springfield an hour later then planned."
Cons: "The crew wasn't the friendliest. Kind of a buzz kill when you're en route to Kauai."
Pros: "Everything went well; great service on both flights"
Pros: "Not much positive on this flight other than I was headed home. I had a decent seat but I had to pay extra for it."
Cons: "This review is for another flight that paid for the same day as this flight from LA to Lihue. The actual flight for this review is a different flight that I paid to get my friend on so could get home. He pretty much had an equally bad experience. The following is my review from my flight from San Diego to Lihue, through San Fransisco. I paid for both flights but wasn't offered the opportunity to submit a review for the flight I was on so I'm taking this opportunity now to do so. I was on a flight home after losing one of my best friends. The flight attendant was extremely rude, making me feel like she was going out of her way to get me a drink of water and never returned to offer food after they missed me when they went down the isle. The gentleman attending to the first class passengers was beyond rude to anyone attempting to use the lavatory near the first class section as if people were supposed to know that it was only available to first class passengers. I was never offered food and myself and other passengers repeatedly ignored by our flight attendant. The entire flight was freezing cold and the air blowing so loud that I couldn't hear any volume on the movie player I was watching, making that nearly impossible as well. I landed at my destination feeling cold and hungry with a pretty bad taste in my mouth towards United Airlines. I don't normally fly United but due to the untimely hospitalization of one of my best friends and having to fly on such short notice, it was all that was available. I used to be a united mileage member but my points expired and became useless to me, living in Hawaii with very few flights in and out of the state several years ago. They seem to have added flights since then but other airlines have won my loyalty since then. I was hoping for a better experience as I remember having better experiences flying United. After this recent experience, I'm not sure that I will be flying United again, especially given the price of fares and what you get for what you pay. You'd think the staff would be more welcoming knowing that people pay so much to fly and then pay for everything else once on the plane. (A comfortable seat, food, drink, etc)."
Cons: "I didn't like the 5 hour delay... Neither did any other United customer as it seemed like every single flight was delayed to everywhere for only united airlines"
Pros: "Easy booking. Good flight. Amazing price"
Cons: "Everything was really pleasant."
Pros: "On time departure."
Cons: "Uncomfortable seats in a completely full flight. My seat didn't really lean back. The man next to me kept spilling over into my space. Terrible flight, especially for a red-eye."
Cons: "The emergency landing. The horrible customer service."
Pros: "On time and good a short flight"
Pros: "They put me on a taxi to SF"
Cons: "The flight was delayed more than 2 hours"
Cons: "The 3 hour delay"
Pros: "Getting to my destination"
Cons: "Coming home"
Pros: "United Airlines had a delayed flight I was there I checked in..... I looked at the reader board which told me 6:05p depart..... I went to the restroom came back the flight team had already arrived pulled out and left .....those bastards left"
Cons: "Flight was delayed several times resulting in connecting flight being missed."
Pros: "They moved my connecting flight as my first flight was delayed and there wouldn't be enough time to make the connection. They initiated it so I didn't even have to ask the question and they put me on a better flight."
Cons: "I was hoping that they had wifi for video streaming but they didn't so there was no entertainment, however it was only an hour flight so I didn't mind much"
Pros: "The stewardesses were polite and helpful."
Cons: "United does not take care of military. They have terrible customer service and charged me for my bags when Delta waives my baggage fees. The baggage people were so rude and didn't want to help anyone in line."
Pros: "My first flight was cancelled....had a 3 hour wait for next flight on a diffrent airline..Got booked on a over booked flight at my connection in LA were there was another 2 hour layover, but a young lady at the United podeum in Sacramento got me on a flight from LA to SD, for whatever reason no one else could. Thank you who ever you were"
Cons: "Thank you United lady whoever you were."
Pros: "Everything went smoothly. I really like the new seats United has in their new planes too. They seem really thin and light, but surprisingly more comfy."
Cons: "I didn't like that fact that with United Airlines there is a $25 fee to check in your bag or how inconsistent the company is from airport to airport. The boarding process is slow and unorganized. You guys don't offer a comimentary snack like other airlines and your crew members aren't that friendly. Extremely dissatisfied."
Pros: "The flight was less than an hour so there's not much rank, it was delayed at first but only 15 minutes, the stuard was was kinda just there bc she worked that day and we had to wait to take off for a while but otherwise it was pretty basic."
Pros: "The second leg was a bit more comfortable. We arrived to our destination on time and safely. Thank you to the pilots."
Cons: "Sac to Houston, felt like we were jammed in like sardines, narrow seats, very little wiggle room between rows. As if a five-seat row had been altered to squeeze in a sixth seat, to be able to squeeze more people onto an already full plane. There is no entertainment unless one has an app of some sort on an electronic device of some sort. Nothing is about the paying customer anymore. It's all about how much money can be made....sad Second leg, a flight attendant was rude to my husband, and the boarding was confusing, as zones 1-3 were all called at once, and the attendant quit using the mic, so no one could hear her. Oh, well, hope the flight home is better. Sac to Houston, felt like we were jammed in like sardines, narrow seats, very little wiggle room between rows. As if a five-seat row had been altered to squeeze in a sixth seat, to be able to squeeze more people onto an already full plane. There is no entertainment unless one has an app of some sort on an electronic device of some sort. Nothing is about the paying customer anymore. It's all about how much money can be made....sad Second leg, a flight attendant was rude to my husband, and the boarding was confusing, as zones 1-3 were all called at once, and the attendant quit using the mic, so no one could hear her. Oh, well, hope the flight home is better."