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Aircraft without problems that leave on time, not 2 hours late with last minute gate changes across the terminal

I like Delta. I dislike the volume of announcements from the crew. They are not always easy to hear and typically repetitive.

Sat in the plane at the gate in SLC for 2+ hours before take off, getting me home nearly 3 hours later than planned.

Sat in the tarmac at O’Hare for 65 minutes. This is a regular occurrence for delta at O’Hare

We never made it on this flight because we missed our connection due to o delayed flight from Jackson.

Average seat comfort, a drink and chips were provided, early boarding because we checked a carryon at the gate was nice. Ticket pricing shenanigans, including fees to pick a seat, check a bag, and get food onboard - evidence the industry is reinvigorating last century’s strategies- destroys the experience before one ever arrives at the airport. It’s difficult to recognize any value or sustain loyalty in the end-to-end process making air travel more drudgery than pleasure.

Everything was great until I lost my water bottle and they can’t seem to locate it. I know I left it on the plane though.

Smaller plane for a longer flight than my first one. Doesn’t make sense.

Delta needs to step its game up get a more reliable internet service. Internet service was non-existent for this flight.

NEVER MADE THE FLIGHT BECAUSE DELTA SAID THEY CAN NOT