Pros: "The whole business class experience"
Cons: "During the same trip I discovered 2 different arrangements of the Business Class cabin on Singapore Airlines A350, SQ469 CMB-SIN, and SQ036 SIN-LAX. On the SQ469, I occupied seat 12 A (mono, aisle-window): A lot of plastic curved walls etc. For larger persons, the result is not quit comfortable."
Pros: "Price is good"
Cons: "The food can be more improve"
Pros: "Just ok"
Cons: "The crew and the service"
Pros: "The crew professional and friendly"
Cons: "The food was rather bland and did not live up to my expectations"
Pros: "I always like Singapore Airlines. They should continue to be the best."
Cons: "Some flexibility to select food choices even if we book the flight in short notice."
Pros: "Crew were great. Flight was not full."
Cons: "Plane was a bit dated and the entertainment system not as good as the newer plane as choices are lesser."
Pros: "The crew was terrific. Always smiling and helpful."
Cons: "If you need more space economy is a tight fit. It would be better to upgrade."
Pros: "Seat was very comfortable, crew was very nice,"
Cons: "food is average. TV screens are so bad that you cant watch a full movie. Seat is comfortable. Over all the plane was old and worn out"
Cons: "Cramped seats, no leg room, horrible food, stupid COLD snack!"
Pros: "Well organized boarding, friendliness of staff, food service"
Cons: "Flight was delayed by about an hour."
Pros: "The customer service at the Check-in, the flight attendants, the movies and the meals. More than my expectations! Will definitely use Singapore Air in the future in my travelings! Will recommend it to my circle of friends and relatives! Thank you very much. You are the best airline I've used since 1976!"
Pros: "I like everything crew, etc"
Cons: "Nothing reallly"
Pros: "Everything on time and smooth. Great service. Great pillows and. Plenti snacks anytime I want it. Very comfortable seats. Entertainment System fabulous."
Cons: "All good"
Pros: "They treated you like you were important and really took care of my every need"
Cons: "Getting on a cattle car to go to another terminal and then get in line again to go on the plane"
Pros: "I loved everything! The plane was well maintained, the crew were friendly and attentive, the flight was comfortable even for such long hours. Food was also great! In flight entertainment had recent movies and shows, even international selections."
Pros: "The attentiveness of the flight attendants and the new plane."
Cons: "With no food preferences specified, it takes a significantly longer time to get your meal as there are a lot of people who have special dietary requirements on certain routes."
Pros: "Flight crew, food, boarding and entertainment great."
Cons: "Just didn't like the 7 hour delay for the flight. Nobody's fault."
Pros: "The trip was uneventful, with the usual excellent service."
Pros: "Excellent service"
Cons: "Very poor on board entertainment"
Pros: "Most everything"
Cons: "Crying babies made it tough to sleep the whole flight"
Pros: "The staff were so friendly and helpful."
Pros: "Boarding, friendly crew"
Cons: "Very slow service, took 2 hours. Entertainment system didn't worked for first half of flight."
Pros: "Great set up with two seats, window and aisle"
Pros: "easy check in process and the crew was awesome. friendly and attentive to all passengers. great food as well."
Pros: "I liked there was entertainment"
Cons: "It was an old tired plane"
Pros: "To be honest I had a pretty bad flight because my allergies exploded during the entire flight - constant sneezing, runny nose, you name it. However, the attentiveness of the crew really made up for it. The cabin was decorated with tiny wreathes (so cute!), and the pillow/blanket was very comfortable/warm for an Economy seat. Although I did not use it as much, the entertainment seemed top-notch. And the crew-- they noticed that I was not feeling well, and offered me peppermint tea and snacks that did sooth things a bit (you can request for snack/beverage refills anytime!). I loved that they gave out black socks to the passengers too (I prefer taking my shoes off during the flight, so the socks added warmth & prevented my own socks from getting dirty). All in all, it was one of the best-serviced long flights I had, not to mention probably the most affordable price I paid for my annual trip to Korea (from LA)."
Pros: "Efficient, courteous and attractive crew. Good food and drink selection and great entertainment system with large screens."
Cons: "The seats and entertainment system on our flight were in need of an upgrade. The seat padding was well worn and uncomfortable. The entertainment system is one of the old “pop-out the remote from the armrest” ones with a very average interface and display."
Pros: "Awesome comfort, infotainment, service and food. Was amazed at the value for an economy flight - much better than BA & United in every way."
Pros: "The crew was really great, so friendly and accommodating. I wasn't able to order a vegetarian meal ahead of time, but they still gave me one on board when I asked. There was an amazing selection of movies and they refilled my drinks without even asking. I would recommend this airline to anyone traveling to Asia."
Cons: "Flight was returned from tarmac and delayed for more than 7 hours. No accommodation was provided, even for people with young kids. 15$ coupon was provided interested, are you serious?"
Cons: "Need to be able to upgrade with Krisflyer Miles"
Pros: "Main Entree hot"
Cons: "Cold bread; dessert similar sweetened gak"
Pros: "The comfortable with pillow & blanket given... Crews are friendly & approachable."
Cons: "The food is average taste... a bit salty :("
Pros: "Singapore service is always outstanding"
Cons: "temp on plane was freezing and even two blankets did not suffice. Everyone was really cold."
Cons: "Food wise can be improved. But for flight meat from ecomnomy class; it's considered good enough."
Pros: "Almost everything"
Cons: "The leg rests didn't have enough room to be useful. I'm only 5'10", which is average, not tall, so they should have had more legroom."
Pros: "Amazing plane and crew!"
Pros: "The staff were very friendly and it was a smooth flight with a great choice of entertainment."
Cons: "However I don't eat pork & they ran out on chicken dishes so I missed out on a meal."
Pros: "Fast boarding"
Cons: "Hot cabin. Chairs makes so much movement when the back of the chair where the folding table is moving. Chair movememt of the seatmeat is felt in the same rows of seats."
Pros: "Friendly staff, excellent customer service, great food"
Pros: "The crew and inflight food and entertainment was good. The person on the transfer desk was very helpful."
Cons: "We were unable to use the website to check-in online, which meant we had to fly to Manchester to check-in. Which is very poor given modern technology. (We were able to check in on line for the flight from Houston)"
Pros: "Great Food"
Pros: "The crew were all very polite, well mannered, and helpful."
Cons: "As a strict vegan, I had ordered a vegan meal. I was given a meal labeled as vegan, though it in fact was not. I reported the incident to customer service, who responded only with apathy. :("
Pros: "Crew staff were excellent. Food was pretty good. Overall trip was flawless including and early arrival."
Cons: "The movies choices in the in-flight entertainment were wanting."
Cons: "This trip was not quite as excellent as my flights on Singapore Airlines usually are; however, I cannot say for sure there was much that airline staff could have done to change this. A great deal of turbulence earlier in the flight made it difficult to enjoy the food. Also, there was a sewage-like smell that wafted through the air periodically - this could have been a child in the surrounding seats, though. Both of these issues seem difficult for the airline staff to address, however, unless the smell actually came from a problem with the ventilation system. The staff was exceptionally helpful and good-natured, though, which made the biggest difference. Thank you so much."
Pros: "Excellent service but old plane"
Cons: "Entertainment was that good"
Pros: "We lucked out and got seats with leg room! Yeah!!!! Thank you."
Cons: "Breakfast was very late into CPH and they only had one choice... Think maybe some ovens were not turn on!"
Cons: "Crew is very slow in serving and removing spiked plates. Food menu is very limited and not even asking for Tea or coffee, very poor service, feedback alone they ask verbally and thank to be positive. Late boarding not proper announcements"
Pros: "They help get passengers to seat and with their luggage"
Cons: "They insist to wake you up if sleeping to ask if you want to eat instead of leaving you alone!"
Cons: "Flight was cancelled and rebooking dealt with poorly"
Pros: "The crew was very attentive and professional"
Cons: "Food wasn't great"
Pros: "Attentive and efficient"
Pros: "Crew was fine, polite and helpful. Seat was not so comfortable as i am tall (no leg room)"
Pros: "Boarding was efficient. Staff were polite and helpful."
Cons: "Food was okay, seats were less so. Not enough leg room."
Pros: "Food selection. However, the snacks need to be readily available on long flights."
Cons: "Entertainment is lacking behind other international carriers"
Pros: "Plenty legroom with Qatar. Food good."
Cons: "Everything good as usual"
Pros: "From the ground crew to the flight staff, everyone was superb! Keep up the good work!"
Cons: "I can't think of anything to make it better."
Pros: "Regular A330 was substituted for a 787 dreamliner."
Cons: "All was well, thanks"
Pros: "Friendly and beautiful crew (specially one air hostess) lol"
Cons: "too long flight"
Pros: "The crew were very friendly"
Cons: "I was made to gate check my hand luggage."
Pros: "Out flight was not crowded so after take off we could take up all three seats. That was cool for a little nap. Crew was good. Everything was good."
Cons: "Everything was good."
Cons: "Took long time to provide food & water."
Cons: "Entertainment for a 4 hr flight was terrible"
Pros: "Crew is so helping and attentive , not like american or european carriers . Inflight dining options in economy was like premium economy"
Cons: "Plane a330-300 was little older and outdated in terms of entertainment system , but since this is short journey hence i dont mind"
Pros: "qatar airways"
Cons: "serving alcohol to passengers more than once is disturbing the passengers on the side"
Pros: "I got an aisle seat. Bathrooms were not bad in terms of cleanliness."
Cons: "Service was ok. I was forgotten to be served items that other passengers were given. Seating ended up being kind of cramped as passenger in front was relaxing a bit too much. Entertainment was ok."
Pros: "The crew was very sweet and very helpful, especially to kids who were constantly thirsty or hungry."
Cons: "We were supposed to take the flight 8 hours earlier. I’m not sure flight with such short connections should be sold at all - with the previous flight being late 20 minutes, we were met at arrival gate by Qatar airlines employee that told us our connecting flight left without us. They helped us with everything onward- getting new boarding passses, hotel and meal vouchers, but all of this should not have been needed if such short connections were not sold."
Pros: "Excellent service from check in to disembarkation. I was surprised at the amount of leg room, as being a 6+ footer it has always previously been an issue, but not with Qatar."
Cons: "Only downside was the lack of the free traveller pack, eye shade and ear plugs, sleep was denied as I could not block out the sound of the very talkative travellers behind me."
Pros: "The Crew has been excellent"
Cons: "When I arrived at the Airport in Arusha (JRO) my reserved row 23 aisle seats for the DOH to JFK segment were changed to the (last cabin section row 31); also my aisle seat was changed to a middle seat Food was better from JFK to DOH Entertainment was lacking - movie and TV selection was poor for 20+ hours of flight time"
Cons: "The gentleman next to me had broad shoulders, so I spent most of the flight with my body a bit twisted, and eating without being able to move my right arm normally was undesirable. The cabin was kept a bit warm throughout the flight. We had a long wait (30 - 45 minutes after leaving the gate) before takeoff."
Pros: "Like before,Awesome experience provided by inflight crew, who attended to all your needs for this 4 hour long flight Made us feel really at home!"
Pros: "Any time dining, excellent food offering, excellent drink offering, and excellent service. Unbeatable!"
Cons: "Lack of crowd control at the gate during boarding. It was hard to squeeze through for business class boarding."
Cons: "Service is always bad. This time from bag, all electronics have been stolen. It is 200$ worth things have been missing from my baggage."
Pros: "Stewards and Air hostess were great. The food was served well. The flight was kept clean and had a great entertainment system. Overall it was a great experience."
Pros: "QR528 landed in Chennai at 01.50 hrs IST on time was out of plane in 10 mins and then the endless wait for my baggage after immigration check, being a Indian citizen no issues but was able to collect my baggage at 3.02 hrs Doha - Chn flying time 3.50hrs, baggage collection 50 mins, its bizzare & absurd"
Cons: "One restroom was out of service"
Cons: "Organization of the boarding"
Pros: "Great Cabin Crew, the pilot was extremely talented and landed very well at a low speed so as to not wake everyone in Nagpur up."
Cons: "seats are a bit tight"
Pros: "Leg room was relatively better than the Doha to Atlanta leg."
Cons: "No goodie bags this time"
Pros: "just enough time in Doha between flights. Not too long not too short!"
Cons: "Asian vegetarian food can be of better quality."
Pros: "Space, food, service, handling"
Cons: "That I could not and cannot retrieve my flight on the Qatar Airlines website."
Cons: "Seats were not very comfortable for economy class for a journey as long as these ."
Cons: "In their Business Class they only had two shower room and they wait was 7 hours! I now totally dont trust Kayak and it's ratings. Qatar Airways sucks!"
Pros: "Every thing"
Cons: "The crew have very strong accent which makes difficult to understand them, but they are very nice and helpful"
Pros: "It was a long flight from US but was comfortable. Staff was courteous."
Cons: "no one came to help even after asking for assistance"
Pros: "Service was very good"
Pros: "Like the friendly Crew ..."
Pros: "Excellent service on all 6 legs of the itinerary. Great selection of food and wine and entertainment. Superb seating layout in business."
Cons: "Frankly nothing!"
Cons: "Attendant was rude and never really finished service, never remembered any requests and consistently skipped guests when providing food or drink service, cabin kept oscillating between either too hot or too cold."
Pros: "Very friendly flight staff."
Cons: "Headrests on quatar airways are uncomfortable , especially for someone who is short and neck gets very stiff"
Pros: "Seats were to narrow for a tall person"
Food was cold and not great. Please improve.
Pros: "The overall experience was good."
Pros: "Nothing. Missed the flight as the crew directed us to the wrong gate"
Cons: "Support staff"
Pros: "Flight was half full, had the whole row to lie down and sleep in economy class, so had a really comfortable flight"
Pros: "the place of my seat on the plane."
Cons: "The food, seat, space, & baby Control"
Cons: "They ran out of non-vegetarian meals, which is not acceptable. The seats were rather narrow"
Pros: "Crew was ok Food was good Seats were comfortable"
Cons: "Overall was good and we definitely travel again"
Pros: "New york dubai seats were very comfortable. Dubai mumbai were okk. Crew was very pleasing"
Pros: "Today amazingly the service was too good, the hostesses were coming forward and asking if we needed something and making the journey comfortable."
Cons: "Was nicr"
Pros: "Crew was great."
Cons: "On such a long flight from Dubai to Boston, the seats in coach were criminal! Way to narrow, not enough distance to seat in front of you, seats do NOT recline enough to be able to relax & get needed rest, no footrest & way overcrowded. Although the price was good, we truly suffered on this trip."
Cons: "So many people were ill near me and the 14 hours of journey was crazy with such curcumstances around you.Those people should not have allowed to board"
Cons: "Vegan food was served with BUTTER how can this be vegan? NEED MORE Healthy options instead of Pan cakes etc made of Enriched Flour... Upgrades have become.alsmost nil. Emirates is making a huge profit but is not sharing with its passengers... had to wait one whole hour to get our baggage"
Pros: "Excellent service"
Pros: "Food, staff, flight"
Cons: "Cabin luggage limit, too long layover"
Cons: "Had "summon the crew" light on for 40 minutes, no one showed up"
Pros: "I like the most........ very comfortable take off n landing .... special compliments to the captain.... I specifically told this to an airhostess"
Cons: "Everything was good"
Pros: "Good aircraft. A 380"
Cons: "People carried a lot of hand luggage and the overhead bins were crammed"
Pros: "I have checked in by online system was very easy to do check in, crew was excellent taking care of all the passengers service was excellent food very good, entertainment need to download with Russian language also as well"
Pros: "The crew were nice"
Cons: "Terrible food Outdated entertainment"
Pros: "Good selection of food"
Cons: "Having to listen to everything in both English and Arabic"
Pros: "Leg room is always great!! Also the staff a brilliant!!"
Pros: "Punctual on Time. Clean Cabin. Nice Crew"
Cons: "They should be little flexible in timing for serving Dinner, as it happened, they served Dinner as soon as the Seat belt sign was switched off, at that time it was 4 pm local time. Since we were not ready for Dinner we suggested to bring it after an hour, which they declined stating that once they take back the trays it can not be served again."
Pros: "Flights on time /comfy seats and crew"
Cons: "One particular airhostess was little rude ..too much wait time in Dubai"
Pros: "Airbus was comfortable. Entertainment was really great."
Cons: "I wish there was more legroom."
Pros: "Every thing was good"
Cons: "No food for vegetarian"
Pros: "Thanks to the nice lady who gave up an Aisle seat so I could sit next to my daughter."
Cons: "Other people's kids are wiggly and annoying, and there were many! Not a seat empty in the huge plane. PThe staff did as best they could under the circumstances. But 17 hours of crowds are hard to take. Very rough landing, which I wouldn't mention except that I've had several on Emirates lately."
Pros: "Comfortable seat"
Cons: "I was inzble to select vegetarian meal on ypur website"
Cons: "Overall handling of delay and missed connection flight was disappointing. The meal voucher that was given was of no use. Absolutely disappointed with the overall handling of the situation that day."
Cons: "Wifi kicked me off after not even using my desired amount yet."
Pros: "Bumped up to first class"
Cons: "Late take off"
Cons: "Sat next to a man who smelled terribly like alcohol. He then ordered and was served a small bottle of wine... I'm not sure he should have been allowed to board or served more alcohol. He was not causing any disturbance, mostly slept, but smelled awful I had to turn my head the other way and would have liked to move seats."
Cons: "I did not get the seats I selected when booking"
Cons: "Late take off"
Pros: "Great space in economy! Great entertainment selection! Great food!"
Cons: "I couldn't hook up my personal earbuds"
Cons: "My baggage was ripped and the material inside was damaged. Never expected that from Emirates."
Pros: "Everything is wonderful"
Cons: "Tight Economy Class seats"
Pros: "Nothing !"
Cons: "Security staff did not know English and asking ladies passengers to remove bangles which was impossible."
Pros: "Exceptional crew"
Cons: "My last leg, Dubai to Geneva was not booked as code share with Quantas but, by Quantas, as Emerates directly. This meant that I got no milage credit for the flight. Grrrr."
Pros: "Overall the service and the food provided made for a good flight"
Cons: "My flight seat assignment was changed without my knowledge"
Pros: "The flight was empty and the luxury to choose your open row of seats"
Pros: "I like the crew, service, boarding and comfort so I'm very satisfied from such services I will not fly in any other one except Emirates airline."
Cons: "When we landed we had to take the bus"
Pros: "The service, entertainment and food were all excellent."
Pros: "Food , entertainment"
Cons: "Seats very compact"
Pros: "Good food,excellent service,good entertainment !!"
Pros: "The flight itself was good. Turkish airlines provides some nice amenities; which I don't actually use. But they're nice."
Cons: "The flight was cancelled on its scheduled day. So I had to wait an extra day to get home."
Pros: "appetizers excellent"
Cons: "steak was overdone."
Pros: "Crew was helpful and pleasent"
Cons: "Flight from Istanbul to Mumbai was not that great. Leg space was not that great. Food overall was pretty same across the 3 meals. Expect more variety which I have seen on other airlines like Emirates and Etihad."
Pros: "The crew was great and the flight was smooth. The food was also good."
Cons: "The passenger next to me in the middle was hitting his arm rest on my leg and made my flight uncomfortable because he would not sit still. I think crew needs to do a better job of making sure everyone stays seated when the plane is still moving before jumping out of their seats and grabbing their luggage. Passengers should be able to exit out of more than one door same as entering."
Pros: "Crew and food on last leg were acceptable"
Cons: "Every other part of the flying Turkish air experience, particularly Istanbul airport itself. Delayed flights, missed connections, rude, angry staff, worst layout and signage of terminal space. Exhausting."
Pros: "Leg room"
Cons: "I was served Butter chicken after confirming with the flight attendant whether it was an ASIAN VEG MEAL which I had requested. On being confronted about the issue, the flight attendant gave a cold response saying they were out of asian veg meals. One of the worse airlines and should not be a part of Star Alliance."
Pros: "Nice plane , nice crew. Ok food , not as good as Sfo to Ist ."
Cons: "We left delayed as it seemed they were waiting for someone. Older 777 wich shows wear."
Cons: "Too warm, chaotic boarding, not enough baggage space, airline couldn’t upgrade me at the gate with miles."
Cons: "I sent my old grandparents trusted them to take care of them but they were treated very badly and had a horrible trip"
Cons: "Need More premier economy seats"
Cons: "Seat adjustments were not working on both seats in the Houston- Istanbul segment!!"
Pros: "leaving and arrival on time."
Cons: "No leg space in economy."
Cons: "Lack of communication and unfriendly crew."
Pros: "Lousy airport (not technically airlines fault)"
Cons: "Same comment as above."
Cons: "gate was announced at the last minute, and within 5 or 10 minutes of the announcement, the plane was boarding. the boarding process was not handled well. the entire hallway leading to several gates was blocked off for checking boarding passes and passports. it was not at all clear what was going on. no explanations were offered, and there was a huge crowd stuck in the hallway."
Pros: "Overall the experience was good. Cabin crew helpful."
Cons: "while going to US from Mumbai -Wheelchair service at Istanbul was found unsatisfactory. The attendanct was unfriendly adamant and rude. overall the wheel chair persons were neglected by the airlines (even at Boston ) but the cabin crew took care of all wheel chair persons."
Cons: "Boarding at Ataturk Istanbul airport was happening randomly. They did not follow the group boarding like in IAD airport."
Cons: "I was in the middle seat next to a very big man. His belly and arm was spilling over to my seat. I could not even pull out my food tray from inside the arm rest. Had to eat with my food on my lap. Throughout the long flight his arm on my side and his elbow was hurting me."
Cons: "Comfort, service, food"
Pros: "Comfy seats, bit more leg room than other airlines. It arrived earlier!"
Cons: "I had an isle seat and the isles were so tiny that everytime someone walked by to use the restroom, they would wind up bumping or brushing against me..... So that woke me up about 20 times as well as the crew hitting me with the drink cart."
Pros: "The entertainment and services of crew"
Cons: "The vegetarian food was not that good..it can be made better."
Pros: "Excellent Service & On time Schedule"
Cons: "They lost one of our bags."
Pros: "The food is imazing"
Cons: "40mins rotar"
Cons: "Departure is 4 hours late. Missed connecting flight at Istanbul. Asked us to pay for Visa to stay in hotel. Did not have money. Also forgot to take Credit card from USA. As per the rule Airlines has to pay for Visa. They never paid. Asked us to pay. Totally harassment. Never book Turkish Airlines in my remaining whole life. Also will this incident to all my friends after going back to USA. Very very bad experience. Sat down 24 hours at Airport without food and sleep. Mostly will file a case against Airlines."
Pros: "same as my experience to Istabul, ths was a connecting flight, I saw their Ad in their inflight magazine, didn't know they were rated #1 6 years in a row. Was pleasantly surprised on how good they were. Comfortable seats, excellent on board service, food better than average, pleasant and professional staff. Try them, you won't be disappointed"
Pros: "Excellent STAR lounge in Istanbul Good service, once settled. Friendly staff."
Cons: "On line check-in system does not remember frequent flier info. Passport check at gate was poorly managed. Everyone was in waiting area then told to get out and stand in line for passport check. It happened each time so this seems to be their normal process. On flight back they bused us to the airplane and waited for all three buses to arrive at the airplane before allowing anyone to board. Flight attendants helped with moving carry on bags in bins but with little consideration to the items. Completely unorganized boarding process to the point it is worth paying a little more to fly a different airline."
Pros: "Flight itself was comfortable even though it was very full. Good, well maintained airplane. Great pillow and blanket. Somewhat hard seat. Love the newspapers they give us to read - what a selection."
Cons: "Istanbul airport really lacks seating for its passengers in the general areas. You need to sit in a restaurant to rest your feet as waits are quite long between flights. Another problem is the lack of internet for passengers without Turkish cell accounts. This should be corrected. Finally, lack of water fountains in the airport is also a problem."
Pros: "The overall experience was good but small gestures by crew can improve the same significantly."
Cons: "Crew slow to respond or non responsive even for a glass of water."
Pros: "I am always pleased with Turkish Airlines service and I love that they still give the little extras. It makes me feel more comfortable and the earplugs are always welcome!"
Cons: "They messes up our special food order and served us meat!"
Pros: "The crew is excellent"
Cons: "The seats area are too small my knees hurt as they hit just the edge of the food tray, impossible flight with the seat other than straight as you will be disturbing a lot the other passengers, although unfortunately some people do not care about the confort of the others"
Pros: "Private TVs and lots of movies! :-)"
Cons: "Little leg room and food was not good"
Pros: "Food was good. Service was excellent."
Pros: "Same as above"
Cons: "Same as above Very bad experience"
Pros: "I loved the comfy space of my seat, the amazing service crew and the good meals served. Highly recommend and looking forward to fly with them again."
Pros: "It was amazing in the airline so good, my next fly to my final destination was on the next day so Turkish airline provided free hotel for the night so I won't have to stay in the airport sleeping. Best airline"
Pros: "Crew service, choice of in flight entertainment"
Cons: "Discarding our original chosen seat assignments and assigning us random seats. Food was also below par."
Pros: "Entertainment system was newer & good"
Cons: "Not managed properly. Didn't have any food available other than veggie pasta. Pasta was dry. Servers took too long to give food or drinks."
Pros: "The crew on the plane was superb and service excellent"
Cons: "The ground personnel in Istanbul were rude and prevented us from boarding before the general boarding even through we were business class passengers. She made us wait till all economy passengers were boarded before permitting us to board the plane. When the business class passengers requested to know the reason she just said this the way she was going to do it. She yelled at the business class passengers for no valid reason. I have travelled business class and never been put to such humiliation!!"
Pros: "Food and drinks and staff"
Cons: "Walking in the cold in Istanbul, not much leg room"
Pros: "Friendly crew, good food, nice goody bag. Seats in the middle of the plane are spacious and allowed for a very comfortable flight."
Pros: "Istanbul airport is absolutely terrible...worst in the world"
Cons: "We are just tired of spending a lot on tickets and receiving the most minimum of a snack and drink on flights."
Pros: "Nothing. I’ll never do business with Delta again. Not even to make use of the $80.00 voucher credit they extended. Delta San Antonio manager Delphine is an awful representative of customer service, and a horrible person!"
Cons: "I should have never flown Delta."
Pros: "Flight was on time and crew helped find a place for my violin. Even though I was early to the gate, they also helped me update my seat before the new flight crew arrived."
Pros: "On time. Friendly crew"
Cons: "Reading lights did not power during first 40 minutes of flight. Had an aisle seat originally but after upgrading to comfort+ got bumped to a middle seat"
Cons: "Delayed departure"
Pros: "Prompt boarding and departure."
Cons: "Refreshments and up to date airplane. Plane seem outdated and very loud. Flight attendants could use a friendlier demeanor"
Cons: "Equipment used has seen better days. Seemed to have difficulty starting engines and aircraft had loud squealing hydraulic pump noises not typically encountered when flying the 717. A little disconcerting."
Cons: "Mechanical difficulty. Late Then missed connecting flight. 4 hours in a hotel. Then back to the airport the next day. Why can’t airline keep planes in good condition?"
Pros: "Always Veg Meal for All"
Cons: "N A"
Pros: "Crew was good. Food was good."
Cons: "Plane was delayed for an hour. Legroom in economy was tight."
Pros: "Boarding was fast"
Cons: "The seats were incredibly uncomfortable. This was a Comfort + seat. Very hard, unbearable for an overnight flight."
Pros: "The crew was amazing my daughter is still talking about how nice they were to her."
Cons: "Nothing at all!"
Pros: "The boarding was very quick"
Pros: "Delta is always fabulous! Their crew is so helpful!"
Cons: "The flight was not comfortable and shaking as if it is about to explode"
Cons: "Ac not working properly. Hot."
Pros: "On time. Clean."
Cons: "But cold but crew did find a blanket."
Cons: "Entertainment app from Go Go didn’t Work."
Pros: "Not much."
Cons: "The hand-me-down Southwest boarding group gates. The automated ticket readers. The whole de-personalization."
Pros: "Loved the roomy seats and the upgrade wasn't terribly expensive"
Pros: "The crew was great, the plane didnt have any extras and the headrest didnt have the adjustable flaps."
Cons: "Lack of charging outlet and no headrest screen for entertainment."
Cons: "Padding on seats are worn out. Very uncomfortable"
Pros: "Flight attendants were very helpful and gave us free headphones and adjusted our seats so we could sit together as a family. There were no delays to ATL just 48 hours after the power outage the regular scheduled flight schedule had resumed. Great Flight, Great Crew!"
Cons: "Everything was good."
Pros: "Excellent leg room. Comfy seat"
Cons: "Seat couldn't recline back. Was a little uncomfortable for a long flight. Chair had crumbs on it before I sat down-it was easily wiped away meaning no one had cleaned the chairs or looked at them beforehand. Absolutely freezing. Wearing long socks and boots and my feet still felt frozen by the end."
Pros: "Pilots skill - it was raining hard when we landed"
Pros: "Courtesy. Efficiency The flight attendant was extraordinary. Coates"
Cons: "The first plane was a little old. Neither reading light worked."
Pros: "Quick boarding, clean plane, comfortable seats, the flight departed and arrived on time."
Cons: "The landing was a bit harsh, we couldn't connect to the airplane WiFi, so we did not enjoyed the entertainment."
Cons: "NO ENTERTAINMENT no snacks on the second flight after an hr 24 layover AND 52 minutes delay, seat near the bathroom which smelled horrible"
Cons: "The tsa is worthless"
Pros: "Check in, gate, and plane staff all friendly and efficient. Plane clean and flight on time. Overhead space with full plane was no problem. Service inflight was quick and cheerful."
Cons: "Drop off in San Antonio always a mess. Traffic delays driving up to drop off. Security check 20 minute with no pre approval. Seats crowded. Snack choices predictable."
Pros: "They forgot the CC reader so drinks were free. The free GoGo media is cool."
Cons: "Flight was cancelled and rescheduled 3 times. Delayed. Tiny plane = uncomfortable and turbulent."
Cons: "3 hours there before the departure."
Cons: "The fact that my flight was delayed for the second time in the past week"
Pros: "It only took them 10 minutes to turn things around to make up time for the delay."
Cons: "The seat pockets were not cleaned."
Pros: "singing crew member, especially nice for Mother's Day"
Pros: "The crew were very friendly; service was good Trip was pleasant Plane was clean and comfortable."
Pros: "Customer service very courteous and friendly."
Pros: "Absolutely nothing, flight was cancelled after 6 hours stood in line for 4 hours only to be told there were no flights to get me to my destination."
Cons: "Flight cancelled at 8:30 p.m. the night before when we were going to bed at the airport. Ability to get rebooked a nightmare."
Cons: "I had to wait at the gate for 3 hours due to the maintenance of airplane. Delta offered some snacks and beverages but 3 hours? I was so stressed out to wait 3 hours to worry to take a connect flight."
Pros: "Amenities, seating, plane was newer and nice"
Cons: "Stewardess didn't seem to want to work.wasn't attentive, seemed annoyed, by the time I could order breakfast in 31st class I only had 1 option left. Why wouldn't there be enough for all choices for all 1st class passengers?"
Pros: "Plane was on time, flight attendants were very pleasant. The plane was very nice and clean. Kudos to Delta"
Cons: "Everything was great."
Cons: "I told you my daughter's birthdate, you know her age, don't require me to call you and wait on hold for 30+ minutes for her to not be seated by herself."
Pros: "Good flight, comfortable"
Pros: "Awesome stewardist (I wish I got her name) noticed that I was in a tight spot near a larger person and moved me to another location that was more comfortable."
Cons: "size of seats for larger people, I realize not much can be done."