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Pros: "The crew was great and the free entertainment was great"
Cons: "Bring back pillows and blankets especially on red eyes out of Anchorage"

Cons: "Not really an experienced flyer. Overall the flight seemed good. No issues with airline or airport. Just don’t understand self-important people that feel compelled to push the overhead storage limits with their bags."

Cons: "Mechanical difficulty. Late Then missed connecting flight. 4 hours in a hotel. Then back to the airport the next day. Why can’t airline keep planes in good condition?"

Cons: "1.5 hour delay...no reason given!"

Pros: "The male crew member was excellent. He was responsive and speedy with trying to find a solution. He gave me a few flyer miles for my trouble and was empathetic, which is rare."
Cons: "The tv/monitor didn’t work so there wasn’t any entertainment for the majority of the flight."

Cons: "No meal option and my video screen volume did not work"

Pros: "The crew was great and super nice!"
Cons: "Screens with games, more leg room, and not having kids behind us messing with tray tables the whole flight."

Pros: "The crew on the airplane was great. We had 2.5 hours turbulences but the crew started to give out drinks as soon they got the ok from the pilot"
Cons: "We went in LGA to the Baggage drop off and the employee there was super rude. On the flight to New York with Delta we had to check our carry ons at the gate because it wasn't enough room for bags in the airplane.so we asked when we checked our one suitcase if we can/should check our carry ons to avoid having to do it at the gate. The delta employee told me sure no problem. He checks in my one suitcase I purchased gives me the tracking paper and says ok have a good flight. I asked him so what is with our carry ons and he told us that that would cost 25$ and we can't check those in at the drop off?!?We ended up taking the carry ons with to the gate and then off course there wasn't enough room on the airplane that we had to check it in. And surprise it was free?? We had never issues with Lufthansa, icelandair etc. with checking our bags at drop off to not needing to carry it around and than still end up to check it at the airplane. Every airline has been more than happy that we volunteer to check our bags that they don't have the trouble at the gate."

Pros: "We boarded close to on time, no hassles. Allowed my husband and me (retired military) to board early, thank you."
Cons: "LAX security is awful. We never left the airport (arrived LAX from Sydney AU) yet were forced thru security again. Had to remove shoes, was scanned and "frisked" by TSA to get to Denver. To go to Australia, Denver TSA waived the removal of shoes, skipped the scan for the metal detector and no one touched me, ditto for LAX on the trip to Sydney. Where's the uniformity or standards for TSA?? Why did I have to be subjected to this garbage on the way home?? This is why I despise flying. It makes no sense to me. This ruined what was a great vacation."

Pros: "Free drinks and snacks - great entertainment system (please read this Frontier)!"
Cons: "Boarding process was agonizingly slow and ineffective"

Pros: "JFK to Denver the flight Attendants were once again great. Lots of entertainment choices again. The usual rough air coming into DIA."
Cons: "From JFK to Denver the seats were to close for leg room by an inch or two. The temperature was hot most of the flight."

Pros: "Love the built in tv’s with free entertainment."
Cons: "The plane got delayed on the runway and the shut the engines off so the plane got super hot, but even after we got up in the air it never cooled down. Normally I’m freezing on flights, but I just sat sweating this whole flight. It was terrible."

Pros: "On time. Clean."
Cons: "But cold but crew did find a blanket."

Pros: "The seats had plenty of leg room and the crew was was very kind."
Cons: "My seat was uncomfortable and I was seated in the only row of the aircraft without entertainment for a four hour flight. Then on top of that the passenger next to me removed his shoes and you could smell his feet from a mile away but the flight attendants never requested for him to replace his shoes."

Pros: "I usually have had great experiences with Delta. The meal selection was limited. By the time they made it up to my seat they had run out of what we wanted. Also, the entertainment system at my seat and my husbands wasn’t working well. One of the bathrooms had a cabinets Tvst oliiiooooiiooooioiooiiiooiio"

Pros: "Loved the roomy seats and the upgrade wasn't terribly expensive"
Cons: "Nothing"

Pros: "When deplaning in Denver, I was impressed that the captain was the staff who got behind my wheelchair and offered to push me up the walkway :)... New aircraft, kind staff, shorty flight!"
Cons: "Nothing disappointed, butt i didn't have any good besides pretzels."

Pros: "Quick boarding, clean plane, comfortable seats, the flight departed and arrived on time."
Cons: "The landing was a bit harsh, we couldn't connect to the airplane WiFi, so we did not enjoyed the entertainment."

Pros: "Not much to like here. The new crew was pleasant"
Cons: "Old crew was surly. Plane had much problems and finally replaced. Left 5 hrs late. Delta claims it doesn't have to compensate for a late flight - just a cancelled one so guess which this was The baggage fees are obscene and the gouging of the customer is immoral. No wonder people hate the airlines."

Cons: "Excellent service excellent pilot"

Pros: "Overall, the flight was very smooth and I thought the crew did a great job."
Cons: "I know this is a federal regulation, but I have to mention it as it is part of the boarding process. For the life of me, I can't understand why it is necessary to go through security again after re-entering the country. Understandable that I have to go through customs, but going through security again is ridiculous."

Pros: "Flights were both on time and boarded quickly. Crew was wonderful!"

Pros: "Free in flight entertainment"
Cons: "One of my bags went to Santa Fe"

Pros: "Entertainment"
Cons: "This is my third flight this year with Delta and every time we wait for the "crew" to get off from another flight. And as soon as they get there we can board. It's getting very annoying. Fix it."

Pros: "I love the new snack choices! Way to go Delta for offering Kind bars now!! This is awesome."
Cons: "Tiny old plane, props blocked my window view, no entertainment system."

Pros: "Check in, gate, and plane staff all friendly and efficient. Plane clean and flight on time. Overhead space with full plane was no problem. Service inflight was quick and cheerful."
Cons: "Drop off in San Antonio always a mess. Traffic delays driving up to drop off. Security check 20 minute with no pre approval. Seats crowded. Snack choices predictable."

Pros: "The staff of the flight were very friendly and attentive. They were great!"

Pros: "They forgot the CC reader so drinks were free. The free GoGo media is cool."
Cons: "Flight was cancelled and rescheduled 3 times. Delayed. Tiny plane = uncomfortable and turbulent."

Cons: "I'm tired of Delta making it IMPOSSIBLE to experience benefits of my loyalty. I flew literally AROUND the world in the past 6 months and it STILL doesn't qualify me for anything more than Silver elite? Seriously? When you use a voucher because of their error to lower your ticket price, but still pay cash for it, why does that then automatically exclude you from upgrades? Poor customer loyalty, in fact, non-existent these days."

Pros: "Early arrival. And service"
Cons: "I was assigned very last seat and there is no reclining option."

Cons: "long wait and delayed flight"

Pros: "Nothing"
Cons: "The fact that my flight was delayed for the second time in the past week"

Pros: "WiFi, good flight attendants"
Cons: "Would like to see Direct TV along with Delta Suite so can watch live TV"

Pros: "singing crew member, especially nice for Mother's Day"

Pros: "The crew were very friendly; service was good Trip was pleasant Plane was clean and comfortable."

Pros: "One male attendant from the first class cabin - super sweet and attentive to our needs even tho we're not seating in the premium cabin"
Cons: "Junior attendants in economy comfort seat - so lazy and whiny!"

Pros: "From the Ground crew to the Flight crew, you can feel the genuine care and thoughtfulness of everyone! They even remember you, if you fly often enough, and let you know how much they appreciate your business."

Pros: "Very professional and caring."

Pros: "plane had individual movies for free with each seat!"

Pros: "Absolutely nothing, flight was cancelled after 6 hours stood in line for 4 hours only to be told there were no flights to get me to my destination."

Cons: "Flight was repeatedly delayed. Ended up being over 3 hours late to depart due to weather. Another delay due to mechanical problems."

Cons: "I've only experienced delayed flights with Delta ... and this was no exception. It wasn't weather-related, nor a late flight delivering a plane - just no ground crew to service the plane between flights."

Pros: "nice snack"

Pros: "Amenities, seating, plane was newer and nice"
Cons: "Stewardess didn't seem to want to work.wasn't attentive, seemed annoyed, by the time I could order breakfast in 31st class I only had 1 option left. Why wouldn't there be enough for all choices for all 1st class passengers?"

Pros: "Plane was on time, flight attendants were very pleasant. The plane was very nice and clean. Kudos to Delta"
Cons: "Everything was great."

Cons: "We did not board at the scheduled time, although I believe we arrived on time. The crew was demeaning and singled out individuals who were causing the aircraft to not move. It was in a very pretentious manner, not like southwest personnel who have similar antics but with a playful tone. The plane is a small one where bags don't fit overhead and many head bumps occur. We arrived fine which mean the flight was successful but it was not very enjoyable."

Pros: "Appreciate having movies available through wifi however didn't realize this until only an hour left in flight."

Pros: "Even with one of the cheapest flight tickets I could say i was flying in luxury. Everything was nice and smooth and it was a wonderful flight. Even if I have motion sickness it was not bad at all on the flight and was really actually a pleasant flight."
Cons: "I can't complain about anything except the movie didn't have audio. Unless I am deaf but that's all nothing big. The trip was wonderful and if I ever need a airplane ride you better believe I will choose delta. They never let me down."

Pros: "Seats were comfortable. The staff was friendly. All together a wonderful flight."

Pros: "Transportation of my pet with no issues"
Cons: "Nothing"

Cons: "3+ hour flight with no TV/ entertainment"

Pros: "Every thing. I am not rating it as excellent only for the 'Maxim' : "There is always scope for Improvement""
Cons: "Nil. No complaints what so ever."

Pros: "The onboard entertainment selection was excellent; great movie selection, wifi connection, and flight details. A winner! So much so that I chose to binge watch movies and not sleep!!"

Pros: "Friendly crew. Due to the apparent regularity of excessively delayed American Airlines flights, they had the staff at O'hare bring a cart filled with cheap canned juice and Diet Soda to lessen the blow of their consistently delayed flights."
Cons: "Like every other American Airlines flight I've ever been on, it was delayed. Including the American flight from Denver to Chicago. We pay entirely too much money to these airlines for them to deliver such painfully mediocre service and consistently delayed flights. I recommend that this airline do a SERIOUS audit of their Preventative Maintenance/Service division across their hubs. If I fly American, I would bet my entire checking account that the plane will be delayed well over 2 hours."

Pros: "Punctuality and clean plane"
Cons: "That I bought a ticket for British Airways and found out that American was my carrier to Dallas as well as Paris."

Cons: "the new seats are awful"

Pros: "It’s been a while since I’ve flown American, but the aircraft was updated with a solid multimedia system, great moving map, and a standard power plug and USB port at every seat. That’s more than I expected, and was quite happy. Service was solid—no complaints."
Cons: "Good & bad — flight arrived late, but the honestly, the pilots did their level best to make up the time and managed to arrive w/in 4 minutes of the scheduled arrival. Well done."

Pros: "Crew was really understanding of the frustration and were helpful. Plane was clean and newer."
Cons: "Delayed due to weather... it happens. Just frustrating being delayed on the last flight of the day."

Pros: "Tv and power outlets"
Cons: "This one attendant didn't get her name but was very cold to me"

Cons: "Long delay"

Pros: "Flight was on time"

Cons: "plane had mechanical problems - new plane and gate and an hour delay. - first drink should have been free"

Pros: "Confusion, delays, rude employees...you name it, this trip had it. I will do my best to avoid flying with these guys in the future."
Cons: "Flight delayed 15 hours. Poor communication and outright lies from staff. Unwillingness to help find or pay for a place to spend the night. Rude staff"

Cons: "Missed that flight because my finair was delayed at Helsinki"

Pros: "Crew"
Cons: "Small plane"

Cons: "Watched a very weird interaction between Muslim (with a hajib) women with a kiddo and desk crew. She wanted to sit next to her child on the flight and needed to switch seats to be able to. Woman was very gracious and understanding that she was asking for an accommodation. Ends up her flight to Philly had been moved to a different gate after they had found a volunteer to switch seats. Volunteer was totally unfazed but Desk crew made it seem as tho the Muslim mom was at fault for the time and trouble they had had to go through to accommodate her. She apologized profusely and was very appreciative for the trouble evernote had gone to for her. . As she walked away the crew looked at each other and shook their heads. Pretty crummy way to treat customers!"

Pros: "Good serice,"
Cons: "Good service to switch flight pattern from greenville to new bern but still a delay that cause a 2 flight connection. Lots of on-line issues with check-in, overall a stressful day, hopefully it will all work out!"

Cons: "I can't rate it because they canceled my entire itinerary without so much as an email. I did not take my flight to Wilmington via my original flight. I had to book another flight because the change fees were too expensive. I did not know that my return flight to Denver had been canceled until I was checking in a few hours before my flight. I was told my ticket had no value. Awesome! It really stings that I then had to book a new return flight, and because I am a teacher who makes about $23,000 a year, I had to book the cheapest flight, which was with American. I do not plan on giving them any of my hard-earned money in the future if I can help it."

Pros: "Flight staff was friendly."
Cons: "Flight got delayed. I was a little worried I wouldn't make it to the connecting flight."

Pros: "Everything"

Pros: "No excuse on a night flight does the temperature to be 80 plus degrees on the plane."
Cons: "The plastic seats and extreme temperature was brutal. They shut the AC off of down somehow."

Pros: "The seating was good."
Cons: "Even though the weather caused issues, i felt that we were treated poorly. I wound up having to sleep in an airport. Never had to do that before. There was no empathy for our situation whatsoever."

Pros: "I am going to miss the old MD80's when they are gone."

Pros: "Flight was on time through United since we had to be rescheduled from our original flight with American."

Cons: "The lack of leg space didn't know it was that bad."

Pros: "The plane was sleek and clean. I had a good amount of room even in coach!"

Pros: "Flight much better organized, seat more comfortable"

Pros: "Flight was good overall , free pretzels were tasty. Drink service on point."
Cons: "Crew came off as annoyed the whole time. Glad I didn't pay the $$ to upgrade my seat."

Pros: "Nothing. AA is the worst airline. Period."
Cons: "Rude flight attendants, delayed flight (as always), just AWFUL."

Pros: "The crew were as nice and accommodating as they could be considering the situation."
Cons: "Three planes with "maintenance" issues and not able to fly? Including flights that weren't ours. Boarding, re-boarding, leaving four hours late and waiting an hour for bags in Denver."

Pros: "Clean, friendly"
Cons: "The first leg of my flight left an hour earlier than scheduled, and I was never notified. Fortunately I found out when I went to "check in" the night before, and was able to arrange for earlier transportation to the airport."

Cons: "Flight was delayed and then extended by 2 hours due to weather."

Cons: "Uncomfortable seats Crying child"

Cons: "The flight was 3 hrs late, of which 1.5 before boarding, and almost 1.5 stuck in the plane."

Pros: "Entertainment."
Cons: "We sat on the runway for 3.5 hours while the crew cleaned up a fuel spill and we waited for a different co-pilot."

Pros: "I fly this route with American pretty often. The cabin crew was good. Everything else seemed sub par."
Cons: "Our take off was delayed, officially due to fueling the plane, but if the plane wasn't fueled ahead of time, someone failed to do their job properly. Also, while I'm starting to think that A320s just suck mechanically for landing (they always seem to land harder than a 737), this one seemed a little extra rough."

Pros: "We were able to get to Denver"
Cons: "Jammed in like sardines, rude flight staff, extremely hot aircraft for November"

Cons: "Unexplained delay in leaving but only arrived about 10 min later than scheduled. Took an hour from pulling into the gate for bags to arrive though which caused me to miss my shuttle. Never had to wait more than 15 min for any other airline at DIA."

Cons: "They did not check the toilets before we left so we were diverted to St. Louis and I arrived in charlotte 3 hours late"

Pros: "Flight not entirely sold out. So they let my 14 month grandson have an empty seat between my daughter and I. That was a great gift since he doesn't sleep and is jumping and crawling all over the place. And I'm sure the other passengers were breathing sighs of relief!! Also super smooth landing and nice flight attendants."
Cons: "Flying with an active 14 month old toddler boy and of his "stuff" is nothing less than anxiety provoking. Not much the airline can do.."

Pros: "Quick load, full flight, courteous crew."
Cons: "As the norm, American Airlines once again did not have their numbers prior to departure. Upon arrival American Airlines did not have a gate readily available for us. This caused a delay in arrival and a delay in departure. American Airlines is renowned for this type of treatment. I had hoped it would improve when US Airways had acquired them. Unfortunately, such is not the case. You can do better."

Pros: "The departure time. This left enough time to get to the airport and go through security without rushing!"
Cons: "Sitting in the middle Paying for luggage ( I wish Southwest flew out of ORD)"

Pros: "I liked how the flight was on time and how the flight was not overbooked. Over the past year I have had ad experiences with flying so much so that I thought the airlines did not value its patrons schedules and plans; it was all about getting our money. But American Airlines has restored my faith in the Airlines. Thanks!!!"
Cons: "I liked everything"

Pros: "Crew"
Cons: "Had to board three times, two different planes. I understand mechanical problems, but 3 hours later, and on another plane, the captain starts making stuff up, saying that the only reason we hadn't moved in the last hour was because people were using the bathroom, then something about having to deplane because the plane couldn't back up with us on it because of some sensor? And then, surprise ! All of the sudden they noticed there was an issue with his and some of the crews' hours and we had to wait till they could locate more crew. But they gave us each a 1/3 glass of water and later a $12 food voucher which didn't even cover a meal and beverage. Whoop-de-do. 7 hours later we finally boarded for the third and last time. The crew on the other hand stayed professional and friendly."

Cons: "When your on your honeymoon it sure would be nice to have a seat next to my husband like we requested."

Cons: "Flight from San Antonio to Dallas had an excellent entertainment selection and entertainment system, despite being an hour flight, but the flight to Madrid was far more lacking."

Pros: "Flight attendants were ok"
Cons: "I left my cellphone with a wallet case with all my important information including military ID in the seat pocket. American Airlines has NO BODY I can talk to to locate my device. I had to fill out a form online and now I am stuck waiting up to 30 days to find it."

Pros: "Very friendly staff"

Pros: "The plane was new on the interior and comfortable."

Cons: "If you dont have TSA precheck....get it...lifesaver"

Pros: "Nothing, honestly. Constantly delayed, cheap airline with forced fees, only one I could take and I can’t believe you exist. You have horrible customer service"
Cons: "I will never fly you again. Sure you don’t care."

Cons: "Delays!!"

Cons: "Bags charge for 105$"

Pros: "Arrived on time after boarding was delayed. Great price/ you get what you pay for."
Cons: "No diaper changing station in any of the 3 bathrooms.flight attendants could have been friendlier"

Cons: "So many charges at every step. $5 for boarding passes?"

Cons: "Flight was very late. Have to pay $45 for a carry-on bag. Seats were uncomfortable and have to pay for all snacks and drinks including water."

Pros: "It was easy to book. And they helped me make changes to my flight schedule without charging me"
Cons: "Everything else is charged... from the in service beverage cart, to your boarding pass. Your baggage. Everything you have to pay for. So just be prepared for that."

Pros: "Quick boarding with no fuss."
Cons: "The planes could be a lot cleaner."

Pros: "Better than on time Smooth sailing through south bend airport!"
Cons: "Just have to remember thrift airline No seat going back"

Cons: "baggage staff was super rude. She told me I am the last passenger on the plane which wasn't true. She made me pay $50 because of little overweight. I could easily redistribute the weight among my bags if she gave me little chance. I was a single mom with two kids (3 months and 3 years old) had to pay a fine which I can't afford. Thanks for giving me the chance to express my feelings."

Pros: "Friendly staff"
Cons: "Last minute delay due to a plane malfunction. Was told very last minute. Seemed like there were no quick resolutions in play. Had to wait over three hours to fly out, doesnt that entail compensation by law?"

Pros: "Fare and friendly staff."
Cons: "No wi-fi."

Cons: "Our engine seats at the rear of the plane were of course a little noisy at first. We got these seats on both our flights. Hoped that at least one-way we would have managed seats with a window."

Pros: "Love the ticket price, but charging $44 for a carry-on? C'mon man! Added charges that were worth it? Priority boarding: $15, Exit row seating: $25 Also be advised that all food & drink is for purchase and must be purchased with debit or credit card - absolutely no cash."

Cons: "Allegiant 468 7/27 4 1/2 hour delay on flight 569 on 7/27 and not a single person on the ground or plane even said sorry. Allegiant also failed to update the revised departure time. Allegiant posted an initial delay of 30 minunutes but then, when there was a further 2 hour delay due to a problem with the plane in Vegas Allegiant didn't update the time. (G4 568 was showing a two hour delay, with a 1010 arrival into STS but Allegiant never updated the departure time for 569 to reflect the additional two hour delay.) It wasn't until I called that it got updated and when I called I had to point out that the airplane hadn't even left Vegas and Allegiant was still showing an 8:50 departure time. It also took the reservation agent over 20 minutes to get any information about what was going on. Lastly each and every time I call I was on hold for a minimum of 20 minutes before being able to speak to a person"

Pros: "I did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extI did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extra legroom. No recline, no room. Horrible flight"
Cons: "I did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extI did not like anything about it. The Departure flight was two hours late. They made us board then unboard the plane, change gates. Then the return flight was posponed from 9pm to 3am departure. They didn't have any refreshments in the gare area other than stale unhealthy pizza, no water. The seats on the plane were the most uncomfortable. I even purchased the extra legroom. No recline, no room. Horrible flight"

Pros: "Cheap fare"
Cons: "High baggage fees. Airplane sat for 30 min after boarding for fueling and some type of technical specifications. Seats don't recline."

Pros: "Comfort and speed of the flight. Attentive staff!"
Cons: "Need one craft beer"

Cons: "First they delayed the flight and then they cancelled the day of and I had to book a whole new flight for the day which was costly. I will never recommend that airline to anyone and I wanted to like it since I looked at their website and it looked very military friendly, but it was just disappointing"

Pros: "Their flights are always delayed. They have some pretty old flights and they always get broke before the take off and they have to do some maintenance before take off. Not going to fly again with them."
Cons: "Entire flight experience."

Pros: "Cheap"
Cons: "Literally had to pay for every little thing that is usually included in other airline tickets."

Pros: "The price of the flight was cheap, but i know why. You ended up paying for your carry on luggage, ypu pay for seat assignment if you want to guarentee sitting with you party, you pay for soda. My flight was 1.5 hours late, due to mechanical problem. Plane was janky and it felt like it STILL needed repairs."
Cons: "Low airfare."

Pros: "The price and the nonstop flight."
Cons: "6+ hour delays Plane looked to be in sad shape, paint peeling, looked bolted together from spare parts. Strange Air Conditioning issues mid-flight that turned the plane into a walk-in freezer. upon landing our entire flights bags were abandoned and there wasn't a single Allegiant representative in the airport to communicate with the airport baggage people. After 1.5 hour wait our bags were finally offloaded onto the baggage claim by an airport employee not normally tasked with the job. Allegiant was paged over and over with no response. I will NEVER fly Allegiant again."

Pros: "We eventually got to Las Vegas."
Cons: "Everything. Spend an it make and book with someone else."

Pros: "The crew was very friendly"
Cons: "The flight was delayed 2 hours. The plane was freezing the entire flight. Apparently, the crew tried to get the pilot to turn down the air, but it never happened. I hate how Allegiant nickel and dimes you. Not even a cup of water is free."

Pros: "GREAT EXPERIENCE FOR A FIRST TIME FLYER"

Pros: "Nothing"
Cons: "Everything"

Pros: "Nothing."
Cons: "They overcharge for bags and their weight limit is only 40 pounds. They leave the desk and hour before take off which doesn't help people who are running late. They charge you to print out your boarding pass. They don't even send the boarding pass through email, you have to download the app. Overall horrible customer service. When call for customer service you can't even get a human representative. I missed my flight and they didn't even have another flight to to accommodate me to get to my destination and no one at the front desk to talk to."

Cons: "Muy mal aerolínea"

Cons: "everything was poor"

Pros: "Nothing"
Cons: "5 hour delay. They offered meal vouchers. For 8 dollar like wtf? But of course they offered them after every place closed in the airport."

Pros: "Really smooth flight, quick and easy to Las Vegas..."
Cons: "Paying for checked luggage..."

Pros: "The flight left on time. Friendly crew"
Cons: "I don't like that they charge for carry on bags and they don't have a toll free number"

Pros: "It's a budget airline so don't​expect thrills, but it got me to my destination."
Cons: "The boarding agent didn't understand priority comes before group 3."

Pros: "Price"
Cons: "Bought two tickets, I had to pay more to sit with my wife. Seats don't recline. Endless emails before the flight telling me to pay for my carry ons."

Pros: "The from take off to landing was smooth"
Cons: "Have no dislikes"

Pros: "Some of the crew was VERY rude. I was uncomfortable and will never fly through them again."

Cons: "I didn't like the schedule time change. Very inconvenient missed some of my planned festivities that were prepaid."

Pros: "Time of travel"
Cons: "No leg room"

Pros: "Having all the rodeo people going to the rodeo to Las Vegas"
Cons: "noise"

Cons: "The weather blizzard and freeways being closed. I missed my flight"

Pros: "Check in was easy, seating comfortable, staff very polite"
Cons: "No complimentary beverage is kind of a bummer, since you do get quite thirsty during a flight"

Pros: "Not much"
Cons: "7 ½ hr maintenance delay. Entirely predictable and easily forecasts. Pretty bush league."

Cons: "Late flight , now stuck on plane for 20 mins and being moved to another gate . Still on plane"

Pros: "Checking was fast"
Cons: "I have to pay for my carry on ."

Cons: "Plan was 4hrs late"

Pros: "Flight was on time"
Cons: "Window shade was broken. Seat doesn't recline. Leg room was less than usual. The plane smelled old mildew-y. Overall horrible flight"

Cons: "The entire crew was rude"

Pros: "Good on the price."
Cons: "Plane was delayed, but wasn't the airlines fault just bad weather. Didn't like that I was charged for a carry-on bag, those should be free."

Pros: "I was given an economy plus seat when I reserved my seat, after calling the airline. It was a nice surprise."
Cons: "I wasn't able to access the movies through the UA app on my phone. I never found the right link."

Pros: "Good flight, boarding, crew, and comfort."
Cons: "No food, no entertainment that I could access, no power for my devices (it didn’t work)."

Pros: "Smooth flight"
Cons: "Delays"

Pros: "Some of the attendants offered me one of the bigger seats since I'm a big guy."
Cons: "The main flight attendant wouldn't allow it since I didn't pay for it."

Pros: "I liked the flight was a fast one from San Antonio to Denver and that it wasn’t too crowded."
Cons: "I didn’t like all the excessive noise from the plane and kids."

Pros: "The flight was on time"
Cons: "This was a smaller plane (4 seats across). Knowing this, they didn't bring enough luggage carts, so they only brought some of the luggage to the baggage claim and didn't tell us this. 5-6 of us waited and waited and finally asked someone who told us that they had to go back to the plane to get the rest of the luggage. Those of us still waiting got to wait another half hour for our luggage. Talk all they want, United just can't seem to get it right. PS: those of us who had to wait were the ones who got to the San Antonio airport the earliest and thus our luggage was on the plane first."

Pros: "Flight was on time even with unexpected.repairs we still arrives at our destination on time. Crew members were polite and efficient."
Cons: "Economy seats are so close and uncomfortable."

Pros: "Mas o menos"
Cons: "En el manejo de mi maleta me rompierón una de las ruedas de la maleta."

Pros: "Seats tip back pretty far, without cramping up leg room for the person behind you too much."
Cons: "The passenger behind me was playing games on the screen on the back of my seat. So, my seat was constantly being tapped and it was more difficult to sleep."

Pros: "Nothing"
Cons: "Nothing"

Pros: "a little bit more foot-room than my previous flight on a different airline."

Pros: "Left gate 15 minutes on first flight out. Trip went pretty smooth other than that."
Cons: "Check in counter"

Pros: "Everything its gteat"
Cons: "Nothing."

Pros: "Security was quick and efficient. Boarding was extremely organized. The airline attendants were attentive. The pilot on United informed us when the possibility of hitting turbulence occurred so we could adjust accordingly. Overall, great travel experience."

Pros: "Boarding and landing ahead of schedule"

Pros: "Generally it was ok. Travelling is so horrible these days that "ok" seems pretty great."
Cons: "My bag was lost but my husband's, checked at the same time, made it."

Pros: "Nothing"
Cons: "Refused to delay connecting flight in Denver even though severL of where already on ground in delayed flight coming into Denver. Albuquerque flght was still at gate when I got there, having run through airport along with several others. We were refused admission to plane despite delay being United's fault. Unacceptable! I will avoid flying United in the future whenever possible"

Pros: "Everything went fine and they sorted out a spot for me to sit even though the flight was overbooked"

Pros: "I didn't fly.I bought the ticket for my son. He had no complaints. You should ask in your questionnaire if the booked flight was for self or someone else."

Pros: "Got there on time."
Cons: "Private screening does not work well. Very little kneeroom. No room in seat back pockets to put anything."

Pros: "On-time departure from Cancun but early arrival in Denver (relatively mild jet stream?). Otherwise, fairly typical United cattle carrier."

Cons: "Delayed and got downgraded without refund of difference"

Pros: "Sucks"

Pros: "Good crew"
Cons: "The usual. - crowded, smelly"

Pros: "The seats had plenty of leg room and I enjoyed the movie selection"
Cons: "The food left much to be desired"

Pros: "Crew was great"
Cons: "Great aircraft!"

Cons: "Very cold"

Pros: "Flight was on time; both ground and flight crews were pleasant and efficient."
Cons: "They were out of ginger ale, my beverage of choice :-)"

Cons: "The flight was 4 hours delayed"

Cons: "Hot hot hot"

Cons: "Terrible experience ever!!!!! Didn't get economy plus that I paid for, seats didn't recline and luggage got damaged and was not replaces or compensated for."

Pros: "Nothing because they didn't allow us to board the flight because there was 20mins left til the plane departed. Also the tickets were bought with 24hrs and they didn't refund or give us a flight credit."
Cons: "They didn't allow us tothe tickets were bought with 24hrs and they didn't refund or give us a flight credit."

Pros: "Had a stroller, two bags, and a car seat and the check in staff helped us tag everything and loaded it for us. It was nice to see the Billings staff go above and beyond in my families time of need."

Pros: "Crew took special care of my guitar -- much appreciated."
Cons: "Small plane. Kept bumping my head when I got up."

Pros: "Nice staff and comfort."
Cons: "I didn't like that when I got on and off my flights. When I asked for help because I am deaf and mute no one would escort me to the planes cabin or the right gate. Had to ask 3 different gates which way do I go because I cant hear and I was upset because I thought I wouldn't make my flight. My wife made sure that they put on my information in the system that they would help me, but I guess it doesn't work like that. In future I will make different arrangement so that I can get the help I need."

Cons: "Unreliable wifi."

Pros: "The flight was snooze and the flight staff were friendly!"
Cons: "N/A"

Pros: "The flight attendant finally took care of it after I complained a couple of times."
Cons: "That you changed our seats, and, that there was no room in any of the overhead bins. So, the flight attendant told me that I needed to fight my way through the people coming toward me back up the aisle and check every overhead bin all the way back up to see if there was room for my one suitcase. Others had brought more than one bag up there. Finally they checked my one carry on bag. The ride was also really bumpy, worst that we've ever experienced. But that was due to weather conditions."

Pros: "The communication via Kayak was great in notifying me there was a 25 minute delay."
Cons: "Not seating with my kids but they loved the sense of independence."

Pros: "Getting off the plane"
Cons: "Bathrooms weren't working, huge lines in aisle, lackluster service. Overhead bins were full by Group 3. late takeoff."

Cons: "One strange thing happened on my United airlines flight. The crew announced before we boarded that there wasn't enough overhead space for rolling bags and encouraged us to check them in. Upon boarding they announced that all overhead space in the back was full. I sat in the back and noticed that the crew closed the overhead compartments even though they were mostly empty. Another passenger opened an empty one and the crew came over and closed it right away, though many people were still boarding. What's going on?"

Pros: "United seems to be recycling which is a good thing."
Cons: "The obnoxious child sitting behind me. He kicked the seat and pulled on the tray."

Pros: "How fast they recovered my lost bag"
Cons: "Small plane, had to check in one of my bags at the gate, took forever to retrieve my bag, thus I missed my connection"

Pros: "San Antonio flight to Denver delayed too long where could not make connection in Denver to Toronto. Had to make other flight arrangements."

Pros: "Under booked flight was a plus!"

Pros: "That the flight was on time. disenchanted flight attendants. Makes you want to not need her assistance."
Cons: "Disenchanted flight attendants. For whatever reason, it is obvious that there is unhappiness. Not flat affect, just the look of disinterest, a look that tells you I don't care. In a customer based business it is so disheartening that the very person you may have to depend on to survive is not vested in the clientele that keeps her company in business, thereby insuring future paychecks. I'd like to communicate here that it wasn't all the attendants on either flight, but enough that it was obvious to anyone who paid even casual attention. I was flying home to California, so there were two additional flights a few days before the flights home. I never had any of the same flight attendants on any of the flight. As far as my observation of the attendants, as stated above, I think that speaks volumes. I will cite an example that happened on my trip from Iowa to Denver. I need wheelchair assistance, I walk with a cane, but not able to walk any distance. I pack a light carry-on, bring my purse, jacket and cane. I was being wheeled up the passageway in a regular wheelchair, and the man pushing me stated to the on-coming crew he "would be right back to get my suitcase, couldn't take both at the same time", and added " unless one of you could roll it up?". After an embarrassing pause, a female flight attendant said "Let the flight attendant do it. Add this to the list of responsibilities that aren't really my job." I actually twisted around to look at this person, I was so stunned to hear that! She grabbed my rolling carry-on handle and the look spoke columns. I was embarrased. Thank you. Debra K. Forsythe"

Pros: "The flight attendant gave our baby a banana, which was super sweet."
Cons: "The flight was delayed for an hour and they turned off the AC for 20 minutes of that, which got uncomfortable."

Pros: "Getting home"
Cons: "Delays delays delays"

Pros: "Instead of a 4 hour layover in Denver, I was easily able to get on an earlier flight to slc thank you to such a wonderful front desk agent. Even the crew members on board were so pleasant you could tell they truly enjoy their job and want to make for an enjoyable flight. Thank you United!! Will be flying with you again!!"

Pros: "My flight home was surprisingly faster than I thought it would take and the entire time I was comfortable and relaxed."

Cons: "The rep. at the baggage drop off was being unnecessarily unkind. Though she did not attend to us, it was obvious to all those in line she was upset. She gave her co-rep. attitude &created a very uncomfortable environment. We do not know either of their names. The negative rep was the AfricanAm lady."

Cons: "Soooo bad both flights were deleted."

Pros: "How fast we boarded"
Cons: "We had an hour delay due to maintenance issues, they kept us in the plane for an hour without ac. A lot of turbulence throughout the flight. Very shaky. One of the worst flights I’ve been in. :("

Pros: "Onboard crew friendly. Plane was clean and new"
Cons: "Chaos during boarding. Sat on ramp at Denver for a long time waiting for a gate to deplane."

Pros: "Agent at the airport was courteous"
Cons: "Website I was referred to had no other flights available and no other option."

Pros: "Fast enough to board"
Cons: "A little bumpy"

Pros: "No delays. Easy boarding with app. Fast baggage claim."
Cons: "No complimentary food/beverage."

Cons: "Too expensive. They charged me $95.00 for my luggage even though one was my skis and the other one my boots. Every other airline I have traveled with waves the boot bag, but they refused to honor that policy"

Cons: "Long waiting after boarding."

Pros: "I didn't really have much interaction with the crew as I was sleeping the entire flight. Everything was going good as far as getting to San Antonio. It was quick."

Pros: "Nothing"
Cons: "My flight was delay and they told me I was going to have time to get my second plane to Orange County California, when got to my lay over my plane was still there but the tunnel gate was closed. The tunnel was still connected to the plain but nobody to assist me. The plane stood there for about 20 minutes and nobody helped. Then once the plane left went to customer service and encountered a unapologetic lady that gave me the option to go either to LAX to get there at 9:30 pmor San Diego at 10:00 pm but I was suppose to get to Orange County at 3 pm, when i had a 9 month pregnant wife at home who couldn't drive due to been due any moment. I ended up going to LAX and getting there past 10 pm was not able to find anyone to pick me up on a Saturday night so had to take an Uber to OC which cost me about $90+ and frontier did nothing for me, just gave me a voucher for $15 to eat while I waited for the LAX flight. As we all know food is expensive at airports what can I possible buy with $15 besides fast food. And no offense to fast food but I'm a 6'6" and 230 lbs I need to eat a little more than a Big Mac meal."

Pros: "Boarding was easy."
Cons: "Uncomfortable seats even for 2 hour flight, & who charges $2.99 for a can of coke?!?"

Cons: "In San Antonio not available early enough at the counter. Couldn't log into their computers to accept bags. Bag drop should always be available because of online check-in and baggage payment. All we needed to do was drop a bag. Should't have to stand in line at check-in when everything is done and all you have to do is drop a bag. No incentive to use online check-in and payment."

Pros: "Clean roomy planes. Professional helpful polite flight attendants. Smooth ride. Easy on and off. Comfortable seats. Ontime!"
Cons: "Only water offered complimentary. Charging for a carryon bag. charging for an early seat selection."

Pros: "Even though we didn't have seats together, we were able to get them together with the help of the flight attendant."

Pros: "There was no pressing weather, but delays simply from a lack of a crew. However, the crew was friendly and nice on board. But every time I fly frontier, we get delayed."

Pros: "Ticket price before hidden fees."
Cons: "Extra seat fee to get a seat when checking in. Flight was over 30 min late leaving and we sat in Denver 30 to get a gate to get off the plane."

Pros: "Frontier has no entertainment on this flight. Flight was delayed about an hour, assumption was that it was weather, but never clarified."

Pros: "Didn't know that frontier now charges for carryon bags and any drink on the plane (alcohol and non-alcoholic). Probably will not fly frontier again"

Pros: "Nothing. This was the worst experience I have ever had with an airline."
Cons: "The wait to check a bag was about an hour. Then, my flight was cancelled 30 minutes before takeoff due to "weather." None of the other airlines were delayed. I ended up booking another ticket with a different airline, because other passengers said they had been trying to get rebooked on frontier for the previous week."

Pros: "Nothing"
Cons: "Being charged 45$ for a carry on. Having delays. Uncomfortable seats. Aircraft was way too cold"

Pros: "They totally failed. Never again. Totally ripped me off. Almost didn't make my scheduled visit with my daughters I only see twice a year. I had to spontaneously book emergency flight with United, which was great by the way. But cause was such short notice cost me 900 dollars. Frontier did not refund my checked bag fee and left my bag in la-la land. I found it. Thank God. Then they, frontier, only refunded me 50%. Do t k of why. Will dispute. What a headache, inconvenience, rip off, and waist of valuable time. I learned. You get what you pay for people."

Cons: "You should inform the passengers atleast 3 hours before the departure about the flight delay and status. Not after they r waiting at the gate and the schedled departure time is passedand people are shouting at you for the reason."

Pros: "Opportunity to buy reasonably priced tickets"
Cons: "Being charged for carry-on luggage and choosing my seat online. 2.99 for a cup of coffee"

Pros: "Flights were easy to board and on time"
Cons: "Multiple payments for seats and just cramped"

Pros: "Price"
Cons: "Having to pay for carry on- San Antonio boarding crew-"

Pros: "Was an extremely quick process from check in to boarding. Super fast flight and very helpful staff."
Cons: "Main issue was that I had to wait at the back of the plane because I was assigned a duplicate seat on my ticket to someone else but eventually they found my seat after everyone else was seated."

Cons: "I will never fly Frontier again. The low fare was eaten up with all of the extra charges that they charged."

Pros: "I liked the price."
Cons: "I didn't like not being able to bring a carryon without paying, but I can get all of my items in a backpack so that is what I will do on future flights. Drinks and snacks also cost additional money, but they will give you water with ice for no charge."

Pros: "Plane was on time."
Cons: "Frontier Airline presents its fares as reasonable. But then charge for everything. I'm surprised the oxygen was free."

Pros: "Nice staff!!"
Cons: "Delayed so many times and then escorting people off the plane"

Pros: "Nothing"
Cons: "The chairs do not move at all. The trays in front of you to use for a laptop or book, well my phone barley fit as well with a glass of water."

Pros: "The crew was relaxed, and handled problems quickly"
Cons: "No reading lamp"

Pros: "The flight attendants were all very nice and helpful. Leaving Denver was ok. The seats were uncomfortable."
Cons: "The people at the gates leaving San Antonio were rude. I understand the policy they have for luggage fees , but my husband is active military. As his spouse I have the right to check in his bag for him at the gate , I even had his and my id to show them . The only reason I was trying to check one bag at the gate was because my husband was feeling sick and I'm pregnant I can't lift heavy things. One worker dosent know the policy and asked her manager , but they didn't want to help us politely , kept giving me excuses why I couldn't check the bag in for him , finally they did take care of it but with my husband having to stand there in front of them , but they didn't tell him anything. Too have a policy that really does help military service men and women is a great idea and really nice, but too be rude about following that policy , and not helping the spouse of the military member , trying to charge me for my husband's bag and giving me a hard time isn't the way to show support to our troops. They like to take advantage of everything that they can charge extra for , which makes most people not have a good experience flying. Yes cheapest ticket until you add in your baggage fees $35-$60 , drinks and snacks , seats if you want your party to seat together or a certain seat."

Cons: "I was surprised that I had to pay for my carry on, I could not choose my seat and customer service was poor."

Pros: "The plane was clean. The crew was pleasant but didn't seem to love their job"
Cons: "One ticket agent to check bags for a full flight. We almost missed the flight because she didn't have help. Frontier does not honor Precheck, very disappointing. Once we landed, we sat on the plane for over an hour because there was another plane at our gate. They didn't know which baggage carousel our bags would arrive, so we waited an additional 30 min. My bag never arrived and customer service rep was flustered and slow. Bag never made it on the plane in San Antonio even though it was checked (per my claim stub) 1 hour prior to departure. It was a perfect storm of an evening. Frontier has cheap flights but you get what you pay for. Next time: Southwest."

Pros: "The woman seated behind me referred to us flying in "this tuna can." I'd say that's accurate; the plane sounds like it's going to fall apart upon takeoff, there is no leg room, and the "tray table" is about 5x7"."
Cons: "Extra charge of $30-40 for second carryon. Fly this airline with a single purse or backpack; any more than that will cost you! Only water is free -- BYO snacks and beverages."

Pros: "Convenient departure and arrival time. Fair price"
Cons: "Cramped Seating"

Cons: "Worst flight experience ever! Never flying with frontier again!!!"

Pros: "I liked the timeliness of the boarding process."
Cons: "I did not like the attitude of the one of the male flight attendants and found that he was unprofessional. The seats were the most uncomfortable seats I've had to sit in during a flight. The airline doesn't offer free complimentary drinks and they still don't offer a TSA precheck option for their flights."

Pros: "The boarding process was standard."
Cons: "The plane absolutely beyond dirty. The tray tables are half the size of other airlines, and had clearly not been cleaned for awhile. There was food covering the entire floor of the plane. I am not an overly sensitive person to cleanliness/germs but this was beyond disgusting. Oh, and don't plan on getting comfortable- the seats are hard and do not recline. Last but not least, one leg of our flight had the most rude flight attendants I have ever witnessed."

Pros: "Stewardess was funny."
Cons: "Everything else."

Cons: "Seats do not recline, no place to plug into the seat for music, have to pay for carry on luggage."

Pros: "I gave up my seat so a family could sit together. I was given a seat in the front row of the plane (what they consider first class). Before take off there were horrible odors as if someone near me was having stomach issues. It went on the whole hour flight finally the guy sitting one seat over pointed out first row (first class) was right by the restroom. Next time I'll choose the exit row."
Cons: "Boarding was late like always. Once we arrived at the gate we had to wait 10 minutes for the gate agent to figure out the breezeway"

Pros: "none"

Pros: "One of the flight attendants was helpful."
Cons: "One of the flight attendants Was in a bad mood. You have to pay for your luggage and drinks/snacks, it took forever for luggage to arrive at baggage claim."

Pros: "I did like the fact that everyone was charged for luggage... whether it was carry on or checked. ... The ice water was nice."
Cons: "But, the fact that you paid for any seat before boarding Advertised prices should also include an asterisk which mentions the added price of luggage and seat prices... which makes the price of the actual ticket less of a bargain..."

Pros: "We had to wait for a long time inside the aircraft after landing in Denver before reaching the alight gate. I understand that this is due to a shutdown of Denver airport. We were worried about the possibility of missing the connecting flight to SFO."
Cons: "We liked the way the situation was managed by the crew. We liked the cooperation by the passengers so that the co-passengers to connecting flight like SFO and Portland."

Pros: "Absolutely nothing"
Cons: "The flight was delayed made me miss my connecting flight couldn't get a flight out till tomorrow morning none of the workers seemed like they could do anything to help I want my full refund"

Cons: "No company should succeed using a business model that treats customers this badly. Your ticket buys nothing: you pay extra for a seat, extra for taking anything (whether checked or carry-on), with prices going up as you get closer to your flight. Planes are finished to the cheapest possible standard: stiff, unpadded seats that do not recline, so rows are closer together; "tray tables" that are five inches deep; no amenities anywhere. Naturally, nothing is available on board without cost, including water. Three of four legs of our flights were more than an hour late, some of it avoidable, but company policy clearly called for cost savings over customer needs. We will NEVER fly Frontier again and urge everyone else to avoid this carrier like the plague."