Cons: "Seats were a little dirty especially for the COVID-19 going around."
Pros: "Boarding process need to be improved. Seat assignment is horrible"
Pros: "Comfortable seats, nice staff, clean facilities"
Cons: "Nothing"
Pros: "Nice helpful crew, plane was clean, arrived ahead of schedule"
Cons: "Nothing much"
Pros: "Horrible delay with unruly customers on the plane. But the flight attendants did great handling them"
Pros: "Boarding and crew were professional and courteous."
Cons: "Media interface system and Gogo inflight app are not synced and I could not listen to the movie I was watching. No subtitles offered for in flight movies. Someone farted before we deplaned and it was quite unpleasant. Also I wish the automatic seat assignments took my height into account."
Pros: "Seat was great, complimentary snacks and alcoholic beverage"
Cons: "It could have left on time or they could have told us they weren’t leaving and let us get some sleep."
Pros: "Full flight, nightmare. No comfort at all. Never again."
Cons: "Comfort on board."
Pros: "The crew was amazing my daughter is still talking about how nice they were to her."
Cons: "Nothing at all!"
Pros: "The boarding was very quick"
Pros: "Nothing"
Cons: "The flight was not comfortable and shaking as if it is about to explode"
Pros: "The food and the treatment"
Pros: "The seat back screens."
Cons: "Completely full flight. Rough landing."
Pros: "Confort"
Cons: "N/A"
Pros: "Smooth. Fast boarding"
Pros: "Everyone is working the gate and on the plane were amazing!"
Pros: "On time. Clean."
Cons: "But cold but crew did find a blanket."
Pros: "Everything went as smoothly as possible. Not a hiccup. Great price, great flight, great experience!"
Pros: "I love flying Delta. Non stop flights from DTW to MCO and FLL. The crew are so courteous. Love the new uniforms also."
Cons: "Nothing."
Pros: "Not much."
Cons: "The hand-me-down Southwest boarding group gates. The automated ticket readers. The whole de-personalization."
Cons: "Both Virgin plans needed a deep cleaning."
Pros: "This was my cousins first time flying and the Flight Attendants made her feel very welcomed. They all were very personable."
Cons: "No Gluten free option"
Pros: "Loved the roomy seats and the upgrade wasn't terribly expensive"
Cons: "Nothing"
Pros: "I enjoyed my flight! Great movies, good food and I was comfortable. Nothing like First Class."
Cons: "Crew was pretty short with everyone and not Delta’s best - not sure what the story was. Gate staff were allowing people to cut queue lines left and right - why even have the zones lined up if not going to enforce?"
Cons: "Bought a brand new suitcase and Delta staff broke one of the wheels!"
Cons: "Padding on seats are worn out. Very uncomfortable"
Pros: "The in flight movie and fast boarding"
Cons: "Couldn't get a receipt for baggage fee"
Pros: "I like that Delta is efficient and the service is consistent. I pick Delta because I know what I’m going to get . I like that I can choose the entertainment I want and that everything is at my fingertips including flight info, food and beverage options, etc. it’s relatively comfortable but it’s not near the level of Virgin America or JetBlue."
Cons: "I’m not sure if it is due to LAX construction but it is chaotic at the airport. It is super confusing where you need to go, drop bags, etc. the weird part is Check in was in terminal 3 and gate at terminal 2. That is a long walk back and forth. There is probably a more efficient way of doing this. Besides that, they need to do a better job communicating that seats are changing and not Reggy before boarding. Though I can understand it can get crazy because people will panic but it’s not great heading up to enter in not knowing if you are sitting in window when you picked it for a reason. Otherwise, everything went smoothly."
Cons: "Staff not attentive to customer needs. I asked for a blanket and the stewardess never came back to me."
Cons: "I paid for an upgraded seat and it was still very cramped"
Pros: "Pilots skill - it was raining hard when we landed"
Pros: "Quick boarding, clean plane, comfortable seats, the flight departed and arrived on time."
Cons: "The landing was a bit harsh, we couldn't connect to the airplane WiFi, so we did not enjoyed the entertainment."
Pros: "Movies"
Cons: "Not supplying headphones Crew not to helpful, one unpolite Refreshments ridiculous"
Pros: "For the first time in a ling time I felt if I dropped something I didn't have to kiss it goodbye. My knees and back didn't hurt by the end of the fight. I know longer felt like a sardines in a tin."
Pros: "Nothing"
Cons: "The fact that my flight was delayed for the second time in the past week"
Pros: "Short comfortable flight.. good entertainment to choose from."
Cons: "Everything was good with this flight.."
Pros: "Crew was nice"
Cons: "Always a delay with Delta"
Pros: "Absolutely nothing, flight was cancelled after 6 hours stood in line for 4 hours only to be told there were no flights to get me to my destination."
Pros: "I fly Delta Airlines 2x a year and if I had to go on this flight experience alone I would never fly with them again. This particular flight attendant. Brunette who wore all red~ like she had a personal conflict with us from the moment we walked on the plane. We were sitting in the back and could hear the things that she was saying about my grandson and myself. She was rude, snotty, had a sassy mouth. I was COMPLETELY APPALLED as to the way we were treated by her. It was a long flight to have someone you felt was bullying you the whole flight to the moment we were exiting the plane. Karma will come back to her one day..."
Cons: "I fly Delta Airlines 2x a year and if I had to go on this flight experience alone I would never fly with them again. This particular flight attendant. Brunette who wore all red~ like she had a personal conflict with us from the moment we walked on the plane. We were sitting in the back and could hear the things that she was saying about my grandson and myself. She was rude, snotty, had a sassy mouth. I was COMPLETELY APPALLED as to the way we were treated by her. It was a long flight to have someone you felt was bullying you the whole flight to the moment we were exiting the plane. Karma will come back to her one day..."
Pros: "Friendly staff"
Cons: "Confusing and chaotic boarding procedure"
Pros: "Comfortable seats"
Cons: "Moron putting the seat back in front of me"
Pros: "The friendliness and helpfulness of flight attendants was outstanding"
Pros: "very nice airplane"
Cons: "We had a 40-minute mechanical delay."
Cons: "Seats are uncomfortable"
Pros: "This crew was amazing"
Cons: "The seats are very hard."
Cons: "I tried to cancel this trip but was told I would have to pay more in order to receive a refund. Very disappointed customer as I have traveled with Allegiant many times and the one time I try to cancel my flight, I’m told I have to pay a fee which was more expensive than the actual price of the ticket. Waste of money."
Cons: "Pathetic rationale for delay"
Cons: "I booked two tickets at the same time through kayak and was assigned a seat not next to my son! Because the flight was fully booked there was no ability to rearrange seats."
Pros: "Nice crew. Friendly and responsive"
Cons: "Recliner chairs"
Pros: "The crew were very friendly."
Cons: "the seats were pretty uncomfortable, that was my main problem with the flight."
Pros: "Crew was friendly, boarding process was easy, spacious aisles"
Cons: "The seats do not recline and are not very comfortable. Drinks and snacks are not complimentary"
Pros: "Nothing is good on this flight. It was delayed by 7 hours and the communication is not proper"
Cons: "Customer service"
Pros: "The crew was very nice and professional. Seats were as comfortable as they can be"
Cons: "I really didn't have any problems , very pleased with the airline"
Cons: "Very uncomfortable"
Cons: "on time flight. Accurate info on app. Correct seat assignments"
Pros: "Nothing to like!"
Cons: "Allegiant has an obscure boarding policy that shuts down online and in-person check-in 45min before departure. We got to the Allegiant desk 35min before departure to get our boarding passes and no luggage to check, and were told we missed the flight because check-in wasn’t allowed anymore. That policy should be made very visible and clear to anyone buying tickets on Allegiance as no other airline does that to passengers. We lost 4 tickets and had to buy tickets for a flight the following day. Horrible experience!"
Pros: "Going in & out of small airports."
Cons: "We arrived late. Pricing system."
Pros: "The crew was friendly and smiled a lot. Non stop flight from easy and for me, convenient airports. I knew food cost extra so i brought my own."
Cons: "I knew my comfort would be cramped so that was expected. My only complaint was we couldn't understand the boarding instructions at the gate when they were calling zones. The microphone stunk! So because we couldn't understand,, people got in line who shouldn't have yet, and others didn't get in line that should have which seemed to really annoy some mouthy jerk in zone 5....who then had to turn around while boarding bc he forgot his phone, lol. Karma. So, that was my only entertainment and it was pretty great."
Cons: "Paying extra for EVERYTHING"
Pros: "Great airport for getting to Florida. Good prices"
Pros: "Nothing."
Cons: "The flight was delayed by hours, with no explanation given. It was coming from Florida, with no bad weather in between. It caused us to arrive at 1 am."
Pros: "Non-stop flight at a reasonable price"
Cons: "Food choices are very limited"
Pros: "Timing was good"
Cons: "Not a glass of water was offered. Who wants alcohol in the morning?"
Pros: "We were delayed on takeoff, but pilot made up a lot of the time I. air"
Pros: "Crew was friendly, seats were very tight. Have to pay for water."
Pros: "Front seat leg room"
Cons: "No WIFI."
Pros: "Fare and friendly staff."
Cons: "No wi-fi."
Pros: "Cost"
Cons: "Left late"
Cons: "First flight being cancelled"
Pros: "Great price. Direct route. Friendly gate staff and flight crew. On time (actually early) departure and arrival."
Cons: "Flip side of departing early is they closed boarding over 30 minutes before scheduled departure (nearly missed flight)."
Pros: "the pilot"
Cons: "checking in , it seemed like no one knew what they were doing."
Pros: "No frills inexprnsive"
Cons: "No services"
Pros: "Cleanliness, friendliness, on time."
Cons: "Charging for drinks and snacks snacks.."
Pros: "The price for the flight and the direct flight make it worthwhile."
Cons: "Boarding process was completely chaotic; they had two lines, one for people with paper boarding passes and one for those with electronic passes, but they just let everyone line up all at once which was way too crazy. It needs to be better organized."
Pros: "Everything was good"
Cons: "Could of had more selections on the flight for snacks"
Cons: "Bad service. Long waits. No directions at airport from the airline and counter service slow"
Pros: "Everything was great during the flight but..."
Cons: "We were delayed over 7 hours, with only a $50 dollar future airline credit and an $8 meal voucher. That's not nearly enough for that kind of headache. It was 2 am before we arrived at our hotel."
Pros: "the fare"
Cons: "the service - departure gates completely understaffed, no allegiant gate agent or staff in sight, only subcontractors and 2 that had to run 4 gates. Flight itself was fine."
Pros: "The price and the nonstop flight."
Cons: "6+ hour delays Plane looked to be in sad shape, paint peeling, looked bolted together from spare parts. Strange Air Conditioning issues mid-flight that turned the plane into a walk-in freezer. upon landing our entire flights bags were abandoned and there wasn't a single Allegiant representative in the airport to communicate with the airport baggage people. After 1.5 hour wait our bags were finally offloaded onto the baggage claim by an airport employee not normally tasked with the job. Allegiant was paged over and over with no response. I will NEVER fly Allegiant again."
Cons: "Even snacks and water are only available for a fee. Seats do not have much padding and are not comfortable."
Pros: "Crew was amazing & child friendly."
Pros: "Nothing"
Cons: "Everything"
Cons: "They arrive to the airport over an hour early and went to the desk we're asking them to print my ticket they informed me that they cannot check me in at the desk I had to do it online I didn't have the ability to do that so therefore I miss my plane"
Pros: "The stewardess remembered us from the previous flight and was awesome to my son!"
Cons: "Kind of bumpy and a little late."
Pros: "Setas were good. Good price and good boarding system"
Cons: "Aircraft cabin was a bit dirty"
Pros: "The crew was exceptionally friendly and helpful."
Cons: "Seats don't recline."
Pros: "The price"
Cons: "Everything"
Pros: "Crew polite, clean plane"
Cons: "Late, delayed. Price deceptive, extra charge to reserve seat and carry-on bag."
Pros: "Nothing about it at all"
Cons: "I didn't like the turbalance on the plane I didn't like the service check in line Need more people helping in the airport"
Pros: "The crew was very kind. Plane loaded very quickly, every flight we've had on allegiant has left on time! Overall - very good experience!"
Cons: "Seats are TOO small!"
Pros: "Really fast boarding was great. Good selection of snacks but at a cost."
Cons: "Some cushion on the seats. It was like sitting on a board."
Pros: "Nothing"
Cons: "The aircraft looks like a WWI aircraft. So dirty. Floors were nasty with food not picked up from the last trip. Sits are extremely uncomfortable even for a 2 hr flogjt. Last minute flight so we had to do frontier... never again thou"
Pros: "The crew was very friendly"
Cons: "The termianl could use an update"
Cons: "Getting off the plane my stroller wasn’t there. Then I was directed to 3 different places before I could find it near the baggage area. The reason I had the stroller... to help me Navigate an airport with little children. Totally defeated the purpose. Never again frontier. You all suck"
Pros: "Everything about the flight was great"
Cons: "The armrests are loose as can be. Millennial parents let their stupid kids lift and slam them non stop. For an airline that is catering to parents with small children, I would rectify this or loose every other customer."
Cons: "My flight got delayed"
Pros: "We were on time"
Cons: "It was just fine"
Cons: "The flight was delayed arriving to Burlington and then there was a problem in the baggage area that needed to be fixed. We were delayed over an hour leaving Burlington and then when we arrived in Orlando we sat on the tarmac for over an hour because, according to the crew, no gate was available for us"
Cons: "The rep. at the baggage drop off was being unnecessarily unkind. Though she did not attend to us, it was obvious to all those in line she was upset. She gave her co-rep. attitude &created a very uncomfortable environment. We do not know either of their names. The negative rep was the AfricanAm lady."
Pros: "Patient flight attendants kept cool while PIA passengers were delaying departure by playing 'seat switching'."
Cons: "At arrivals there was nobody dispatching the luggage, more than an hour to get it"
Pros: "Boarding went ok with no problems"
Cons: "Good thing o had an isle seat. The two people in the seats beside me were large and that made the one setting beside me take up part of my area. Part of my body was covered by her the entire flight except when I got up to go to the bathroom. Leaned into the isle most of the flight. Really annoying to have half a seat."
Pros: "Boarding is fast and the crew are nice."
Cons: "The seats are horrid, it’s a plastic shell with faux leather wrapping that doesn’t even go around the back. Each seat looks directly into an abyss of grey hard plastic with a tray smaller than your hand. My body hurts so bad that I need another day to rest."
Pros: "I arrived safely. The crew was very friendly and helped to. All my husband who was scared as this was his first time flying."
Cons: "The agent who checked me in was extremely unprofessional. I felt like she was envious that I was going on a vacation and she had to work. She tried to make my experience a living hell. I personally think she should be fired. She does not enjoy what she is doing. She joyfully told me that it costs $40 to carry my luggage and after I informed her that I saw it online for less she informed me that I should have bought it online. She then stuck me all the way in the last row of the plane. I am 5'9". My husband is 6'2" and over 300 pounds. Those seats have the least leg room. It was pure torture. The flight crew in the back help my poor husband by using humor to help him."
Cons: "The crew makes all announcements so quickly, that they cannot be understood. A little patience and enthusiasm goes a long way."
Pros: "I got there safely."
Cons: "The crew did not help people with bags and barked when people opened doors that were closed. There was no entertainment and no complimentary snacks or even water."
Pros: "I arrived at my destinations safe on both occasions."
Cons: "The seats are hard as granite rocks, no leg room at all & they don't recline back at all, oh except if you want to pay for an emergency exit where you have to sign your life away to have a better seat. No complimentary beverages besides tap water. It's like we're doing your Airlines a favor by flying with you. I would never board an aircraft with the name Frontier on it again. Plus you charge a ridiculous rate for a checked bag. Never again & I bet you can guess what I will tell everyone I come across."
Cons: "Didn't like much of anything. Its always recommend to arrive two hours early but found no one working the ticketing desk so i had to wait two and a half hours for an employee to arrive just to check one bag.Seating was crowded uncomfortable did not recline. The flight attendants were ok but made the passengers feel rushed"
Pros: "1 star, not applicable (didn't get food/drink), no entertainment. Flight was very early so that was nice!"
Cons: "Scented air not the same scent throughout."
Pros: "All in all the flight was typical for a low fare flight, comfortable for an unreclining chair, and as clean as would be expected."
Cons: "The only problem was that it was an overnight flight and about two in the morning members of the flight crew gathered at the back galley and began to talk and laugh rather loudly. Not only did they wake me up but they woke a little girl who began to cry loudly for some time. Perhaps they did not realize their loudness because they were friendly on and off the plane, but it was rather frustrating."
Pros: "It got me where I wanted to go."
Cons: "Frontier has a nice cost up front, but the bag charges and seat charges are excessive and gratuitous. I would have much preferred a greater cost up front, as it was still cheaper than the competition in the long run. I also hate their seats."
Pros: "Other passengers, boarding"
Cons: "Costs are hidden until you've already paidfor flight, then they tell you the cost is going to double because of the other misc costs that you weren't made aware of before booking your flight. They wont even give free cup of coffee and charge you $3 for 6oz. Hot colored water. If you have to pay for the coffee, it should be something other than swill. Felt taken advantage of. Wont fly this airline again."
Cons: "The seats couldn't recline plus they were very uncomfortable to be in."
Pros: "Excellent price and an overall smooth process. The Frontier app has gotten a lot better and I'd like to continue seeing improvements."
Cons: "For the price you can't really complain, but it'd be nice if pretzels were handed out for free and maybe have a few magazines in the seat backs. A few small improvements would go a long way."
Pros: "My knees where jammed into the seat infront of me causeing them to fall asleep sp i was standing up randomly the whole flight but the plane was clean and everything else went smooth"
Pros: "The flight was on time, pleasant boarding, clean aircraft."
Cons: "I am a frequent flyer -not without frontier but with other airlines-and this aircraft has by far the worst seat. It does not recline At all and its hard. My whole body was aching after the 4.5 hour flight. The flight attendants had no proper attire I could not even recognize who was a crew member and who wasn't unless I looked really hard at their badge hanging around their neck. They did not treat us professionally as well, complete lack of respect . This does not cost money to the company to improve."
Pros: "The flight captain was the only friendly crew member we encountered. His positive attitude made just the slightest improvement to the trip."
Cons: "Staff at the gate desk did not communicate delays and gate changes with the passengers. All departments (aircraft mainence, flight crew, baggage crew) were rude and obviously disorganized."
Pros: "2 hours to get luggage in Denver and a 2-1/2 delay to Orlando"
Pros: "Everybody was very friendly and the flight was quick!"
Pros: "Flight crew was friendly."
Cons: "Planes are consistently late. Seats are small with no entertainment options at all and tray tables are useless, but new planes feel safe. Free cups of water, but every single other item is absurdly overpriced (a can of coke = $3)"
Pros: "The pleather seats seemed clean"
Cons: "They would not let me check in before my flight. The online site was not working and I got to the airport a bit late due to traffic . When I got there I was told it was too late....there was no line in security and could easlily get to the gate. I was 40 minutes early and since I was not 45 minutes early they wouldn't let me check in. I had to wait until the next day for a flight back. Missed work and they didn't seem to try. So annoying . Will never fly with them especially when you factor in the bag fee of 60 I could have taken a better airline"
Pros: "Friendly crew, easy boarding, everything on time"
Cons: "Price of seats not included in ticket cost, but since ticket so cheap not really that big of a deal."
Cons: "I didn't like that you literally had to pay for everything !! And that a carry on cost more than a checked bag"
Pros: "The crew was friendly & the flight itself was cheap."
Cons: "They charged for, literally, everything (any/all checked bags/carry-ons except a purse, any/all food and drink). I'm sure they would have charged for the bathroom usage, if given the opportunity. The leg space was extremely minimal; you feel squished."
Pros: "I liked the crew and plane, smooth ride and easy security lines."
Cons: "Baggage pricing and seat choices were a bit steep. Cheaper flight with frontier didn't save me much at all after paying for baggage."
Pros: "We didn't have long layovers, and stayed at the same gate we came in on from Portland."
Cons: "disruptions while trying to get some sleep. although there was minimal food and drink service, the flight attendants went up and down the aisle a lot, collecting trash."
Pros: "I liked the timeliness of the boarding process."
Cons: "I did not like the attitude of the one of the male flight attendants and found that he was unprofessional. The seats were the most uncomfortable seats I've had to sit in during a flight. The airline doesn't offer free complimentary drinks and they still don't offer a TSA precheck option for their flights."
Pros: "Flight was smooth, and the staff were all very friendly."
Cons: "I didn't like the fact that you had to pay for carry on bags. I have never been asked to pay for a carry on bag, and fealt it was a cheap way to make a buck of clients."
Pros: "The boarding process was standard."
Cons: "The plane absolutely beyond dirty. The tray tables are half the size of other airlines, and had clearly not been cleaned for awhile. There was food covering the entire floor of the plane. I am not an overly sensitive person to cleanliness/germs but this was beyond disgusting. Oh, and don't plan on getting comfortable- the seats are hard and do not recline. Last but not least, one leg of our flight had the most rude flight attendants I have ever witnessed."
Pros: "Crew were friendly and accommodating."
Cons: "Seats were not that comfortable and the tray tables are almost non-existent. I have never seen them so small that you could not even put a drink on them."
Pros: "They charge for checking your bag AND carrying it on. It's like, who travels without bags? I knew Frontier was a bad airline, but I wasn't expecting the experience I had. The economy seats are cramped and don't even recline. The crew was fine as they usually are l, but the plane and the fees were terrible."
Cons: "The fees, the seats, the service."
Pros: "No delays, soft landing, flight attendants were very courteous, landed early each flight. I heard all these horror stories & I actually had a good experience."
Cons: "Seats were not that comfortable."
Pros: "It boarded on time"
Cons: "-Little table to eat. -Seats and rows way too narrow -They charge for carry ons, snacks, and probably air. It was ridiculous how I was nickled and dimes. -The wait to drop the bags was excessive >25 minutes at IAD. This is sad being that I paid ahead of time."
Pros: "Brand new A-321 (one week old) very smooth flight"
Cons: "The PA system on this one week old plane was way too loud. The long sales pitch for the Frontier credit card with 40,000 bonus miles was so loud that people were putting fingers in their ears. Otherwise excellent flight."
Pros: "Fast boarding"
Cons: "The overhead compartments were nearly empty. Charging for carry on isn't working. Also no beverage nor peanuts included I feel is a little too far for cost cutting. If you are going to charge for soda why not a realistic price? You might not make a lot of money but your passengers will be happy and you won't be losing money."
Cons: "I arrived at the airport extra early due to the long TSA lines. However frontier would not check my bags until 1:30. I waited an hour to check before being able to going through security."
Cons: "Seat were very hard and small. Tray table was smaller than the size of an iPad mini. I was angry when I told I had to pay for my carry on, ridiculous. Drinks were not complimentary. Absolutely no leg room. Very uncomfortable for me as I'm 6 foot. Very disappointed."
Pros: "The price of the flight. I liked it being a straight through flight."
Cons: "The nickel and dime techniques used to get a seat,, buy a soda,water etc."
Pros: "Thank you very much for policing the size and weight of the carry on luggage. Making people pay certainly makes a flight more enjoyable."
Cons: "Tray table is broken"
Cons: "Hire people who aren’t condescending and stop nickel and diming people."
Pros: "Crew amazing"
Cons: "Everything is ok"
Pros: "Our seating pass was upgraded at the terminal at no extra cost."
Cons: "Window seats would have been better."
Cons: "We sat on the plane for a (scheduled) hour before take-off. What gives?!"
Pros: "Clean new plane"
Cons: "Not much legroom."
Pros: "Everything !!! Everything was perfect as usually!!!"
Pros: "Great takeoff and landing Ahead of schedule"
Cons: "No beverage or snack"
Pros: "Muy buen servicio..todo muy bien"
Pros: "Literally nothing."
Cons: "I was told my flight was delayed at 3:40am the morning of my 11:00am flight. My flight was delayed 3 different times. I live far from the airport I flew out of so this was a large inconvenience. We were never even told why the flight was being delayed. My entire 5 hour stay at the airport we were never updated once on the staus of our flight. I was also charged over $100 for just my bags and my seat. $45 for a carry on bag is ridiculous. I paid more for my seat and bag than I did for my actual ticket. Paying $13 to sit in the very last row is stupid. I will never be flying with Spirit ever again. Legitimate robbery. The website and app were also slow and hard to operate."
Pros: "Pilot was informative and great landing."
Cons: "Everything else.."
Pros: "Nothing"
Cons: "The flight was delayed and it was total mayhem at their terminal. 4 gate changes."
Pros: "Great staff."
Cons: "Nothing"
Pros: "they charged an $100 fee to my card and i have no reason why. very annoyed by this and cant get a straight"
Pros: "The flight crew were very good and informative. The plane took off on time and landed earlier than expected. The seats we chose were comfortable but a little expensive. Boarding was easy."
Cons: "To choose your seats was a little expensive and the baggage costs were way too much for a couple going on vacation for a week with one checked bag."
Pros: "Initial ticket price and no delays"
Cons: "Carry on and bag check is very expensive!!!"
Pros: "Flight was awesome and quicker than I thought."
Cons: "Seats are to close together no leg room."
Pros: "Short non stop flight. Departure and arrival on time."
Cons: "Small, uncomfortable cramped seats. Tiny tray table that holds nothing. Cheap flight made expensive by cost of bag."
Pros: "I DIDN'T LIKE ANYTHING"
Cons: "The customer service is rude, unhelpful and provided no solutions. I spoke with three agents including a supervisory and no one wanted to help. Worst airline. I would rather pay more than attempt to fly with Spirit Airline."
Cons: "Luggage charged and last minute flight cancellation resulting in bus transportation... Staff was rude and very careless"
Pros: "my son was sick and the flight attendants help me all the way very kind and always asking if every thing was alright thanks to the attendants that day."
Cons: "the seat was really uncomfortable"
Pros: "Nothing"
Cons: "It's cheap and the worst airline I've ever booked through"
Cons: "They cancelled our flight without notifying us! We missed our family reunion in Orlando Florida"
Pros: "Nice flight attendant keep the passengers smiling."
Cons: "Uncomfortable seats, having to pay for carry on and seats. Suggestion, change your marketing strategy or your days are counted."
Pros: "The crew was nicer on this flight. They made more of an effort and the temp was much more comfortable."
Cons: "Charge for everything"
Pros: "Nothing"
Cons: "They charge for everything"
Pros: "The fight"
Cons: "Customer service was unresponsive and unhelpful which cost me a day to my vacation. What's worse is that any scheduling conflict which in my case they caused resulted in me having to pay more money to correct. By far the worst experience I've ever had on an airline."
Pros: "Price is reasonable. Crew was nice. Takeoff and landing were great."
Cons: "Seats are not comfortable. Sitting on a New York subway train that was crowded for 3 hours would have been more pleasurable. You cannot recline the seats and there is no legroom. I'm not very tall and I was very uncomfortable."
Pros: "flight took off and landed on time."
Cons: "I was lucky his time and sat in the front of the plan on a better seat, but still not so comfortable. Very thin cushions. It was difficult to understand the crew n the PA system, spoke too fast and garbled. The purser was not clear."
Pros: "Customer service"
Cons: "Chair no comfort, plane sells like old gym socks. Too crowded. Pay for everything. Upgrade plane please"
Pros: "Honestly, everything!!! The crew, security, boarding, the flight. This was our first time on Spirit, We will definitely fly again!!!"
Cons: "N/A"
Pros: "Crew made flight fun and enjoyable"
Cons: "Pitch between seats extremely small."
Pros: "Attendants were fine."
Cons: "Flight delayed 2 times. Website is very difficult to use."
Cons: "Flight was delayed 2 hours and then 2 hours before departure flight was cancelled. They offered a refund or a seat on next flight. Next flight was 3 days later. Then was told it would take 3-5 days for refund to come. How am I supposed to book another flight with out that money??"
Pros: "This flight has been delayed 4 times. Personnel told use the plane was 2 minutes away but that they changed their minds about which destination would board. Terminal is a zoo. All staff were rude, unhelpful, and yelled at customers."
Pros: "Run on time, crew was good"
Pros: "The whole thing. Very very bad airline."
Cons: "Everything is a mess."
Pros: "On time, plane seemed newer"
Cons: "Long line to check bags in and then had to pay"
Pros: "A cheap flight that got us to our destination safely and on time."
Cons: "Bring back a free soda and snack. It's the least you can do."
Cons: "Never fly this airline"
Pros: "On time"
Cons: "No free beverage or snack"
Pros: "The cost of the flights. On time service."
Cons: "The overcrowding of the plane. Too much humanity in a small space."
Pros: "The flight was ok"
Cons: "I paid 40$ online for my suitcase when I checked in then when I went to give them my luggage at the counter they said it was overweight. I took some things out and put them in my husbands personal bag of which I paid another 25$ for. While entering the gate we then found out that my husbands bag was not considered a personal bag we then had to pay 100$ Right before boarding the plane. This is the same bag that we used to go to our original destination on the same airline 4 days prior and did not have to pay for. Then on top of that all the flight was late. I put spirit in the same basket as frontier. Will NEVER fly this airline again."
Cons: "I have booked flights twice on Spirit and both times they sent an email around midnight before a 7 am flight to cancel the flight. They offered no alternative flight for the same day. They don't cooperate with other airlines to ensure their customers get to their destination. They are the WORST!! Won't ever book with them again."
Pros: "The fly is on time"
Pros: "Nice ppl, good seats etc"
Cons: "The plane wasn't ready when it was time to board Had to change the tire which delayed boarding for 45min"