SAN - BIO
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Top 3 airlines serving San Diego to Bilbao
Scores according to KAYAK customer reviews
Pros: "Smooth and fast."
Cons: "Headphones should be free. Also some free food would be nice."
Pros: "It was an intern final destination and the boarding crew answered all my questions and put me at ease."
Cons: "Everything was perfect."
Cons: "The flight was more than 4 hours late making us miss our connections"
Pros: "Amazing crew very good service ."
Cons: "Chose my seat, instead of leaving it to the airline ."
Pros: "Crew and all folks. I had not flown Delta for a while. Based on this flight, I’ll put Delta as a first option in future plans."
Cons: "Bring ear buds if you want to watch/listen to a movie. Delta changes for ear buds Everything else was fine"
Cons: "Missed flight due to unnecessary delays"
Pros: "Crew was great"
Cons: "flight was diverted an hour away for refueling because of weather over SLC. But SLC opened before we even landed at Grand Junction, CO. I had 8 mins to run between concourses to catch the next flight. My bags didn’t make the flight and have perishable food items. But it is what it is."
Pros: "Crew, exit row seat"
Pros: "Great flight"
Pros: "seating, food, service"
Cons: "Delayed 3 hours"
Pros: "That we finally arrived."
Cons: "That we didn't arrive even remotely close to when we were supposed to."
Pros: "Are usually fly international, and I really enjoy it. Flying domestic inside the US is bad because you never know when you will get flight delays, like we got. It wasn’t the fault of Delta, but it sucked."
Cons: "Small seeds, no food, the flight delay"
Pros: "Great crew on board!"
Pros: "on time"
Pros: "Fabulous fight. Attentive staff and I love the free entertainment tv’s."
Pros: "I like the fact that I was issued a credit for my flight. It was booked in error and had to be cancelled."
Cons: "I don't know how to use my credit."
Pros: "Good entertainment options, on-time departure and arrival."
Cons: "Had to stow backpack under seat due to full flight. How is this still the norm? Wi-fi not working."
Cons: "They charged $300 for 3 bags"
Pros: "Pilot flew flawless crew kind and helpful it was a full flight and impressed helpful passengers to get on board was."
Cons: "Disappointed airplane not equipped with free movies. I bought ear buds on return flight for that purpose"
Cons: "I forgot my wired ear phone so I purchased the earphone. I knew i shouldn't expected anything for $2 but really I couldn't hear anything at all to watch the movie. It's used to be free, now even paid the quality of the stuff is really suck."
Pros: "On time. Good customer service. Easy route, no hassles."
Pros: "On time boarding in Seattle."
Cons: "Delayed in Los Angeles for about an hour. Checked on flight tracker and this flight is consistently delayed 20-40 minutes. Why hasn't Delta done anything to improve this?"
Pros: "More entertainment options were added. Thank you"
Cons: "It didn't fly fast enough. Jk. Not much to say"
Pros: "The short flight was fine. Crew was friendly."
Cons: "Because we arrived to LAX from SAN so late we had to run to the next gate and barely made the flight. The overhead bins were already very full so we had to stuff our stuff at our feet. Since we arrived so late it would have been better if they had allowed those with a tight connection to disembark first."
Pros: "They kept me fed and hydrated the whole time, they let you watch brand new movies free, the seats are super comfortable. They allow a personal item and carry on at no extra charge."
Pros: "Flight attrndants on delta are mostly ok-- but there are several with bad attitudes who cannot communicate They will just point at things and mumble incoherently with incomplete sentences They will not turn there hips when walking down the aisle to avoid hitting people & they"
Cons: "Flight attendants are miserable"
Pros: "What is the issue?"
Cons: "They delayed the takeoff because of catering, really over a half hour because you wanted to sell more sandwiches. So you make us late and the poor people who had connecting flight, it just does not make sense."
Pros: "That my flight was on time"
Cons: "Pretty much everything else about it"
Pros: "Nothing I can think of right away"
Cons: "Late arrival and late departure. Poor service in having my luggage be connected to my flight. Was under the impression that they would do that after I had called the day prior and once I got to airport they didn't do so"
Cons: "The flight was over 20 minutes early"
Pros: "Staff were all polite"
Cons: "The least amount of legroom I've ever had. The most cramped I've ever been and I'm 5'2 and fly a lot. Also for a 5 hour flight, I should not have been as uncomfortable as I was. There's less cushion than before."
Pros: "Boarding was easy"
Cons: "Arrived 15 mins late and then taxied for another 5-10 mins."
Cons: "Undersized overhead bins so ALL carry-on rollerbags had to be checked."
Pros: "Boarding was quick and easy. Woot! For food on the SAN to JFK flight!"
Cons: "I hate that I booked and checked in early, but still had my seat assignment changed twice before boarding, and when I got to my seat, it was in front of the exit row, and my seat wouldn't recline. It was terribly uncomfortable"
Pros: "Service. Sweet attendant."
Pros: "Everything was excellent."
Cons: "Cant get used to cookies and drink service on long haul flight. Do not care for salable food choices so packed a sandwich."
Cons: "Extreme delays"
Cons: "no legroom in a first class and expensive seat"
Pros: "Very easy flight & process"
Pros: "Excellent crew"
Cons: "Leg room"
Pros: "Liked the entertainment option. I was able to watch most of a movie on the first flight, then pick up the end on the second. B737-900 ER is a nice plane"
Cons: "Boarding sequence seems inefficient"
Cons: "The plane temperature was too hot from boarding to landing"
Pros: "The crew, and boarding quickly"
Cons: "The flight was packed. It was hot as we boarded. The seat was tight and uncomfortable"
Pros: "Nice staff"
Cons: "No leg room, tight squeeze, charge for checked bags, no room for carryon luggage, bin compartments are too small"
Pros: "Good flight, on time, uneventful. The best kind"
Cons: "No free beer :)"
Pros: "We were given snacks and sandwiches for the delay."
Cons: "Paid for an upgrade but the seat was not what I had asked for. The agent said I would get a refund but I was not clear on how that works. Our plane experienced a mechanical issue. We were told after we boarded. Had to wait 1 1/2 hours in a stuffy hot plane. The bathrooms were very dirty and stinky. The bathroom door did not close properly. We finally deplaned and waited for a new plane. Got to Kona at 2:00am. The air temp was warm the entire flight. Had to endure a grumpy crew. Not the best flying experience. I know you can do better. Maybe look at how Hawaiian airlines does it and you might get some inspiration on how to improve."
Cons: "Easy checkin, friendly staff, nice quick flight"
Pros: "Kind staff. We were served a very healthy snack which was also delicious. Flight was delayed due to fog in Porto but oh well! No big problema."
Cons: "No delays."
Pros: "I lost the flight????"
Pros: "Newer planes, good service"
Cons: "The terminal in Lisbon is poor. Poor food choices. Dirty bathrooms. And keep an eye on the change you get back, 2 out of 2 purchases they tried to shortchange me... one was for over 2 euros."
Cons: "Somehow, ticket was not being accepted to board on TAP's flight. Crew had to manually check it"
Pros: "Cod fish meal was nice! Lots of movie options, and the staff were nice."
Cons: "Foot rests would have been great to have. The boarding process was exhausting. A long line for another passport check (after the immigration check point) and the long bus ride to the aircraft."
Pros: "Great crew and good seat with enough space."
Cons: "Overall is fine !!!"
Cons: "The plane was delayed 20 minutes, then another 20 minutes, then another 20 minutes, ended up leaving over an hour late"
Pros: "Very modern aircraft, good (but not excellent) food, small bathrooms"
Cons: "It was not made clear that I would have to pay for my baggage extra - it was $120 to check one bag! Boarding was slow and pretty awful and that you have to pay for any seating in advance is just awful! Also JustFlly wasn't able to actually assign the seats I had chosen was a real turn off. Bad term"
Pros: "A good airline- I will use them again!"
Pros: "In time. Plane half full. Perfect."
Pros: "very pleasant all cruise, and food very delicious"
Pros: "I am used to traveling continents with other companies. There has always been 2 check in bags allowed with no extra charge as long as you are under 23kg on each. I get to the airport with my 2 bags ready, TAP tells me on large holidays, they only allow 1 bag to be checked to my specific african destination until January 11. And that one bag will cost me $120. They will not let me have the second one. Who does that? How much sense is this supposed to have. I checked with others and they do not do that. Never again they will see me."
Cons: "TAP's stupid rules against my destination. Not faire!"
Pros: "Overhead luggage space"
Pros: "The better question is what did we not like."
Cons: "Careless staff, unorganized, rude, long lines with slow working agents. We were traveling with our three and six year old and started with a weather delay and then eventually a cancellation. We stood at the Barcelona airport from 7pm until 2:30am with our children. Nobody offered us food vouchers, taxi or hotel. We had to ask and only got a hotel which was an hour away and taxi on us costing us over $100 euro! Everything closed and our children ate cookies from a vending machine for dinner. Finally we got to our hotel after 3am and slept until 6:30am to catch another taxi on us back to the airport just to find out it’s delayed and we would miss our connection in Madrid back to Miami. We arrived the airport again at 9am and at 3pm we’re finally given food vouchers for our hungry children to eat something. American Airlines has a direct flight from Barcelona to Miami but they insisted they couldn’t do that for us and we’d again stay another night in Barcelona at a hotel. This would all be fine if we weren’t traveling with small children, they didn’t have school and we didn’t have to work and had extra money to pay for all the inconveniences. This was by far the worst experience we’ve had and will never choose Tap again for our travels!"
Pros: "Flight crew were nice plane arrived safely"
Cons: "They nickel and dime you. I paid for extra leg room and then on way over made me pay to check bag (which was supposed to be free) and way back switched planes so never got extra room and had to pay for bag as well and now have to fight for my money back. I don’t like the feeling of having to always pay. If you want people to not carry on so much stop charging (especially on international flights) to check bags."
Pros: "Staff was pleasant, nothing special"
Cons: "Food was mediocre and cold except for the major hot dish. Lights were on almost all night in cabiaudio and video were subpar or nonexistent. Staff explained it was an old plan Seats were okay for short fight but not comfortable for long flight"
Pros: "It was quick."
Cons: "Delayed transport to flight, tiny non-reclining seats. Food offering mediocre and had to flag down flight attendant just to get water they we're giving to everyone but some of us apparently."
Pros: "Probably won’t buy from Kayak again."
Cons: "Charged double for baggage on moble check in. Called 3 times - spent over an hour to find out since I bought discount tickets no refunds for excess baggage. I didn’t want excess baggage their website automatically charged double - website said ecess charged automatic when checking in. Won’t use kayak again."
Cons: "Horrible Terrible airline Tap"
Pros: "The staff was great, very friendly and helpful. Super accommodating. They had wonderful customer service."
Cons: "The videos weren’t working, so we had no flight entertainment. I didn’t realize I had to pay $105 USD for my ONE 25 kg bag since it wasn’t on their website nor was I told at check-in. They called my name at the gate and told me I had to pay for it. The food wasn’t that great— my potato, or maybe yucca?, was rock hard, and the chicken needed a lot of salt. The seats didn’t decline that well, and the temperature was either freezing or really hot."
Cons: "Flight was late which seems to be a standard with TAP."
Pros: "The crew was great. Happy crew is a fun crew to be around."
Pros: "Free food and drinks. Pillow and blanket and ear buds all ready on each seat! More spacious seating."
Cons: "No indication booking was discounted flight on kayak website! Charges for baggage very , very high!. Very bad border crossing as we waited in line for a simple passport stamp for 3 hours!!!!!!"
Cons: "Flight got canceled and delayed, staffs very mean and unprofessional"
Cons: "Business flat seats quite restrictive"
Pros: "The crew & cleanliness in general . On time ."
Cons: "What I don’t like in all modern flights in economy( not enough leg room) . I’m 5feet 8 and can hardly fit . I’m Not overweight. I can’t imagine what taller people must feel like."
Cons: "everything is ok but food is bad. better give to passenger fruit or bisquit, wafers"
Cons: "The flight was delayed 20 mins"
Cons: "I didnt like the fact that the chairs are so close together. When passenger wanted to incline their chairs it would be too far back to be comfortable for the person behind. And to sit on the plane for a long fight in this uncomfortable position is not good. They need to make sure all chairs a fixed and now obstructing passengers comfortable manner"
Pros: "Of no change is BULLSHIT"
Pros: "Accommodating flight crew. Good food. Nice landing and take off."
Cons: "I am a permanent resident of USA and have a Green Card and the portuguese boarding crew gave me a hard time about my paper work. I was very disappointed by the way they treated me."
Pros: "The crew were kind and considerate."
Cons: "This was the worst flight I've ever experienced. There was an incessant, loud high-pitched buzzing noise for the entire duration of the flight (we were seated in the very back row so it was particularly loud for us, but others further up said it was bad for them too). Also, we had straight turbulence for over two hours. I've never gotten sick on a plane before, and my husband never gets motion sickness, but we both threw up (and I think several others did, too). I don't blame the crew for any of this, as I know most, if not all, of it was out of their control. However, I would be very nervous to flight TAP again due to this experience."
Pros: "Flight attendants were reponsive. Plane was comfortable enough. Good entertainment options."
Cons: "Plane was a little warm. Would have liked more information in English."
Pros: "Crew on flight was pleasant and good at updating on progress of flight."
Cons: "TAP has terrible customer service and support. Was told on check-in that flight did not include checked luggage which is bizzare/unreal for an international flight especially since I also paid to upgrade my ticket. Even in explaining to me the person on the phone was rude. This was very disappointing as I had such an amazing trip to end on this sour note."
Cons: "Need to pay extra for everything...bags, seats.Very bad practice for entire industry. Should pay $50 extra per flight and mandate that all bags, except hand luggage be checked in."
Pros: "Best flight I have ever taken. Hands down"
Pros: "They gave us good snacks. Comfortable flight."
Cons: "We were delayed 1.5 hours. Had to sprint and almost missed my connecting flight."
Cons: "There is only one unusual thing - the flight attendant was poking me to ask if I wanted food as I was clearly asleep and did not want to be bothered. There were still 90 minutes left till landing. Awkward and unnecessary and why in the world would she do that? Let people rest, please. :-)"
Pros: "Service wonderful"
Pros: "The trip back home to NY from Lisbon was great, flight staff was attentive and courteous, the plane was clean, the entertainment made the time go by fast and the warm blanket and pillow provided a comfortable experience."
Cons: "Unfortunately my girlfriend is a celiac and we forgot to pre-order a gluten free meal, so she had little to no food options for her to eat. The sandwich offered right before landing could be made with gluten free bread or even a corn based tortilla."
Pros: "I couldn't have been more impressed. Great food and drink and service. Terrific entertainment options and a comfortable ride across the Atlantic."
Pros: "I was able to easily store my carryon which is the maximum size you can bring in the overhead compartment and store my large zippered bag underneath the seat with still plenty of space for my legs."
Cons: "I would like to see all TAP planes come with a standard entertainment option on the headrest in front of you with the advanced menu option of movies, games, radio, etc. and ensure all headphone jacks are operational."
Cons: "Very poor check in!! We checked two bags when we went to the desk to get our boarding passes.....then when we were boarding the plane, I went through without a problem but my wife was flagged. we were informed that we now had to pay for our checked bags..both of us even though I had already been cleared. 70 dollars was needed...and so with our flight ready to leave we had to just about run 250 meters and then back 250 meters to catch our flight....we are in our 60's!!!!!. If we had to pay we should have been told at check in! and to make matters worse both of our checked bags are carryon size...we only checked them because we thought it would be convenient. Given that it was not our mistake that bag fee should have been waived....very poor customer service to people who have flown TAP many times........"
Pros: "Plane was on time, snacks provided"
Cons: "No reclining seats, no pillows, no entertainment. Very uncomfortable for three hours. Also, made me check my carry on without even weighing or measuring."
Pros: "Crew did a good job of keeping their cool when my flight was canceled and merged with another. After 4 hours of delay because the Pope was traveling to the same place we were and having to hand out all new boarding passes to confused and anxious passengers, the crew were always friendly and helpful."
Cons: "childs crying, no sleep, but what can we do right?"
Pros: "Crew was welcoming and service was great!"
Pros: "Crew was great."
Cons: "Check in desk people in Lisbon were very obnoxious and rude."
Pros: "Crew was pleasant"
Cons: "Uncomfortable seats. No high headrest for a quickie nap. Non organized boarding from bus to tarmac which left me having to put my personal belongings 22 rows BEHIND me!"
Pros: "Crew always smiled"
Cons: "Free food was lacking for a 5 hr flight. Pretzels and a pack of cookies."
Pros: "Lots of leg room!"
Cons: "Naplaćene su mi torbe u San Diego po 58$ iako je to bilo uračunato u cenu pri kupovini karata !!! Za torbu od22kg(48),i torbu od15kg 116$! Nije korektno!!!! Brukaaa!!!Sramota!!Nikad više sa tom compani!! Never again!!!! Never!!!!"
Pros: "On time departure and arrival, smooth ride"
Cons: "Again 30 minute delay to get internet working. At least this time they communicated the issue."
Pros: "The flight was very good and no problems were encountered."
Cons: "Nothing to complain about."
Pros: "Short and sweet no problem"
Pros: "It was quite average, nothing special.They severed some drinks and you get a bag of pretzels. The staff was very friendly and nice. It was only a 1 1/2 flight, so the only entertainment is magazines."
Cons: "The legroom was fine for me, but if you are about 6ft tall or over, you will feel a little cramped. Try to get an exit row seat if can."
Pros: "plane is new/crew was friendly"
Cons: "no legroom/food was horrible; worst ever on any flight I have taken to and from korea. Worst"
Cons: "At boarding/check-inn there was inly one young women to handle the crowd of passengers boarding. She was over worked, but did real welll!!!"
Cons: "I had charged 300$ for my extra luggage this morning at the checking ....it never happened to me before usually I paid 100$ but never that much... I will never ever flight with United again for sure."
Pros: "Everything was perfect."
Pros: "I am lucky to check-in earlier with United, staffs at counter is very nice and courtesy, he was able to book an earlier flight so I could catch up on time with my scheduled flight to China, I was boarding the United 9:45 but its departure was roughly around 11:15 am"
Cons: "Flight delay that could affect my international flight connection Which I had only 1:05 between flight"
Cons: "Made me take off sweater out of my bag cause my bag was 0.5 lbs over weight."
Pros: "Flight was on time and luggage was not lost. In flight meal service was better than average."
Cons: "in the last row battling for share if the armrest."
Cons: "United and SAS are really separate and hard to manage reservation. Seats changed from what I purchased and it was uncomfortable. I don't think I will do a mixed airline flight again even though they quote them as a Star Aliance. Also, flying through Chicago ORD is not great. The international terminal is completely separate so you have to take a train, pour out water, enter security (and they don't have a TSA Pre). All around uggh."
Pros: "This reflects first leg flight from San Fran to Chicago."
Cons: "Cramped and uncomfortable"
Cons: "they canceled the flight and put us on american airlines wich was terrible"
Cons: "Flight was delayed until the next morning because of weather"
Pros: "Bad weather caused my flights to be re-routed, but United did wonderful in arranging for an similar arrival time to my final destination. I am very grateful for that. I can't judge the airline on something they have no control over."
Cons: "The bad weather that caused my flights to be re-routed!"
Pros: "The Stroopwaffle"
Cons: "The hour delay"
Pros: "We arrived safely on time."
Cons: "Bathroom is too small. Announcements were anxiety inducing. Sick people on the airplane spreading germs."
Cons: "Don't like being squeezed in, but it is what it is"
Pros: "Crew were nice and flight was on time."
Cons: "I didn't know i needed an app before i will be able to enjoy entertainment on board, so i had to pay for internet to be able to download the app to be able to watch movie. PA system wasn't gud."
Pros: "Both flights were great! They left on time, the one from San Diego left earlier than scheduled. Kayak was most informative with flight info and upon arrival, indicating the bagage claim number via email!"
Cons: "N.A. Everything was great."
Cons: "There is nothing more disappointing than having your flight delayed after a long week when all you want to do is get home to be with family."
Pros: "Seats were comfy, and the snack (caramel-filled waffle cookie) was a nice little treat."
Cons: "I didn't know to download the United entertainment app in advance. Once I found out at boarding, it was too late."
Pros: "Every time the winds shift south they get delayed or cancel flights to smaller airports."
Cons: "Multiple gate shifts, lack of communication with customer. Blaming flight cancellation on weather at destination when that wasn't the case at all. Geez don't lie it's not necessary! Had to take flight to Portland extra two hours of ground travel. No reimbursement. Weather issue you can't blame us. Funny the 737 had no issues departing SFO to PDX."
Pros: "I like the complementary soda. The boarding groups system is smart."
Cons: "I don't care for the wifi options. Loud children."
Pros: "Friendly and courteous crew"
Pros: "Even with rough weather the flight was comfortable and only delayed 20 minutes. The flight crew kept us well informed."
Cons: "No complaints. I did ask for a seat belt extender and never received it but managed to keep it buckled although it was a tight squeeze."
Cons: "Crumbs, fruit peels, and other debris all over the seating area in my row. Seemed like united was more concerned about getting plane back in the air than creating a sanitized and comfortable experience for the next passenger. Simply disgusting conditions to spend 4.5 hours of your life."
Pros: "Great seat"
Pros: "Window seats on both flights saved me on my overnight flight. Thanks Kayak!"
Cons: "The second flight had a pretty old plane with smaller seats."
Pros: "Smooth flight"
Cons: "Middle seat"
Pros: "no snacks unless you pay"
Cons: "seats are too tight"
Pros: "That United got me to where I wanted to go."
Cons: "That airline companies are so strict about making changes & the cost involved. I couldn't believe the price to change a date on a return flight. I went to Alaska airlines & bought a one way ticket for $30 less than the price of the change. Better times & schedules too. I was at one time a premier flyer almost a 1K status flyer with United. Now, I don't even bother. United Airlines Suck!!!!!"
Pros: "This leg of the trip was fine, on time and they provided blankets! Satisfied, but the mobile version of this rating site does not allow me to change the rating to higher."
Pros: "Kyak Notified me every step of the way basically dummy proofed my flight don't know if other sites do this as well but got gate change notifications and all changes!!"
Cons: "Seat was very uncomfortable. The video screen could not be turned off and kept waking me up, bad on an overnight flight."
Cons: "The flight seemed very unorganized. Once we had to make a random refuel in Canada I knew something was up besides the bad weather excuse they gave. The crew didn't seem to be able to pass any information along and gave either misleading info if any at all. There was no food or snacks given with it being a 5 hour flight to a 7 hr flight with the mishap to get more fuel."
Pros: "That I got bumped to first class on my flight the next day."
Cons: "I had a 47 minute layover scheduled. I had an hour delay on my first flight and they didn't hold anyone's connecting flight, which ended up being the last flights out for the night. By the time we got hotel vouchers, our bags and a shuttle to the hotel there was less than 4 hours to actually sleep. If I had known how slow the process was I would have opted to sleep in the airport so I got more than 3 hours of sleep."
Pros: "I arrived alive."
Cons: "United Airlines has one job, to move people from one location to the next. I'm concerned that United thinks it's in the data transfer business or the package hauling business or some kind of "gotcha' Internet business. There were never enough people at United to help me with my problem. Those real human employees that I found were mostly overworked, over regimented and procedure focused."
Pros: "Friendly stewardist"
Cons: "My flight was delayed for close to four hours. Staff at the airport did not keep us updated about the flight changes. Nothing was offered to passengers as compensation for our missed family activities, wasted time away from out loved ones, etc. This is my first time flighting with United Airlines and I did not have a good experience."
Pros: "That being said, I liked that they has Moscow Mules for purchase. The gate agent was very kind & helped check my husbands bag as the overhead bin space was full. The crew was fine."
Cons: "My first beef with United is that I needed to change my flight 36 hours after purchasing it & wanted a 200.00 change fee for a 79.00 flight, it was more cost effective to purchase a new ticket to with another airline than change my ticket. Silly really."
Pros: "Smaller plane! Easy board, quick flight"
Cons: "Seats are packed in, no wifi, arrived way early sat on tar mat no fresh air my chest was hurting from the smell of jet fumes until we finally pulled into a gate!"
Cons: "Waiting for 3 hrs past boarding time for crew to arrive. Waiting on plane for 11/2 for plane to b de iced. Waiting for crew to get permission to fly because they went past hrs to fly"
Cons: "The fact that they kept delaying it by 30 minute intervals for four hours until eventually it was cancelled. Oh and now the new flight is delayed 30 minutes."
Pros: "I liked everything feel comfortable flying by air plane"
Pros: "The seats from San Diego to Dullas airport were fine and not too tight"
Cons: "The fact that there was no entertainment system on our way back when there was one on my way to San Diego (even though it cost 7.99$) And the wifi was 15.99$ !!?? Seriously??! It's 2015 .. There should be no flight that lasts that long and not have an entertainment system !"