Daily cleaning, installation of cabin HEPA filters on flights from San Francisco to New Delhi
Air India and United Airlines have all waived their change and cancellation fees on flights from San Francisco to New Delhi. Confirm policies on booking site.
India has restricted entry to most foreign travelers until at least February 28. However, certain eligible foreign nationals are able to travel to India via Vande Bharat flights or third country flights.
Until 28 February, travelers who are arriving from or have transited through the UK must be traveling on a direct flight from the UK to India.
Certain categories of Indian nationals and residents may enter the country on repatriation flights arranged by Ministry of Civil Aviation.
Nationals of Nepal and Bhutan may also enter the country.
Other exceptions exist for air cargo flights that carry goods for trade or essential goods and supplies, and their crew members, helpers, cleaners, etc. Travelers with an Overseas Citizen of India (OCI) card or booklet are eligible to enter the country, as are their minor children and spouses, or students attending an Indian institution, if one of the parents is a national of India or OCI card holder. Travelers may transit through India from a neighboring country if traveling via India to their country of residence.
The Indian Ministry of Home Affairs has issued new guidelines permitting certain categories of foreign nationals to travel to India on business. However it will require them to first obtain a fresh business or employment visa. For information categories and process, visit the Indian Bureau of Immigration website.
E-visas and tourist Visas are no longer valid.
Travelers must have a medical certificate with a negative COVID-19 RT-PCR test result issued within 72 hours prior to departure.
All travelers must visit the New Delhi Airport website and submit a self-declaration form at least 72 hours prior to departure. Travelers who have been in Afghanistan, Bahrain, Brazil, France, Germany, Iraq, Kuwait, Netherlands, Oman, Qatar, Russian, South Africa, the UK, Ukraine or UAE in the past 14 days must submit to and pay for a confirmatory molecular test upon arrival.
Travelers arriving from Afghanistan, Bahrain, France, Germany, Iraq, Kuwait, Netherlands, Oman, Qatar, Russian, Ukraine or the UAE are subject to a COVID-19 molecular test upon arrival, at their own expense.
Travelers arriving from Brazil, South Africa or the UK are subject to a COVID-19 molecular test upon arrival and another test on day 7, at their own expense.
Travelers coming from or transiting through the UK, Brazil, and South Africa will have to quarantine at least 7 days even if they test negative upon arrival.
Travelers who test negative for COVID but were seated in the same row as, three rows before, or three rows behind a traveler arriving from the UK, South Africa, or Brazil who tests positive for COVID upon arrival will also be placed in institutional quarantine for at least 7 days pending additional testing.
Some states require quarantine for all individuals arriving from outside their borders with no exemptions. During the 14-day quarantine period, travelers are not permitted to use any form of public transportation or appear in any public location.
They may be required to provide contact details and be asked to download the Arogya Setu app.
Travelers are not allowed to transit through Bangalore, Chennai, Delhi, Hyderabad, Kolkata or Mumbai.
There are currently 161 active cases of COVID-19 diagnosed in IN and 4 deaths as of Jun 9 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
An average nonstop flight takes 15h 15m, covering a distance of 7694 miles.
There are 13 (nonstop) flights between San Francisco and New Delhi per week, averaging 1 per day.
In the past 3 days, the cheapest one-way tickets to New Delhi from San Francisco were found on British Airways ($413) and Multiple Airlines ($430), and the lowest round-trip tickets have been found on Air India ($602) and United Airlines ($635).
United Airlines flies 7 times weekly (Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday), Air India flies 6 times weekly (Sunday, Monday, Wednesday, Thursday, Friday).
From San Francisco to New Delhi, Wednesday is the cheapest day to fly on average and Friday is the most expensive. Flying from New Delhi back to San Francisco , the best deals are generally found on Monday, with Tuesday being the most expensive.
When flying out of San Francisco you will be using San Francisco, often referred to as San Francisco Airport. You will be landing at New Delhi Indira Gandhi Intl, also known as New Delhi Airport.
The BART Rapid Rail service offers connections from northern San Mateo County, San Francisco, and the East Bay to the San Francisco International Airport Station, located on the departures level of the international terminal. SamTrans provides a 24-hour bus service connecting San Mateo County and parts of San Francisco to the airport. Routes SFO, ECR, 292, 397, and 398 stop directly at the airport terminals.
There are two dedicated Yoga Rooms in the San Francisco International Airport for travelers to relax and practice yoga before departing. You can also treat yourself to a massage, manicure, or pedicure at one of three XpresSpa outlets before your flight.
There are no direct flights from San Francisco to New Delhi. Depending on the airline you choose, travelers will have at least one layover in Beijing, Hong Kong, Singapore, or another city. Airlines serving this route include Air India, China Eastern, Air China, and Cathay Pacific. International flights landing at the Delhi International Indira Gandhi Airport will arrive at Terminal 3.
There are a number of public transport options from the airport to the center. The Delhi Metro has a super fast Airport Express Line that connects the airport to New Delhi Railway Station. Trains depart every 10-15 minutes and tickets can be purchased at the automatic ticket issuing machines at the international arrivals hall or the counters at the IGI Airport Station Terminal (T3). Regular shuttle bus services operate every 30 minutes from the airport to the central parts of Delhi, including Connaught Place and the Interstate Bus Terminal. You can also hail taxis or hire rideshare companies to reach your hotel or accommodation.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from San Francisco to New Delhi.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to New Delhi from San Francisco is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to New Delhi with an airline and back to San Francisco with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to New Delhi from San Francisco up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "The sitting was so very small, I never traveled so crumpled."
Pros: "The crew was friendly and helpful."
Pros: "Crew were great"
Cons: "Cabin kept very hot, very difficult to sleep. Seats were so-so comfortable"
Pros: "The crew was amazingly efficient serving food and drink. In the recline position the seat bottom extended which was far more comfortable than simply reclining."
Cons: "The food was mediocre and the selection of movies was very limited."
Pros: "Smooth transfer from Terminal 3 to the International Terminal. Great airport. Easy boarding, friendly crew and very smooth flight."
Cons: "I was very happy with my flight experience with Swiss."
Pros: "Crew is great."
Cons: "The airline lost my luggage ."
Pros: "The seat was ok, I paid $ 115 per Trip ( total of $ 230) just to sit at the emergency exit to have some leg room and then I am sitting next to the bathroom and people stepping on my feet because they tend to hang out around the bathroom."
Cons: "The flight attendant not wearing perfume. Food was very poor to say the least."
Pros: "Friendly crew"
Cons: "Very good overall"
Pros: "Full array of entertainment."
Cons: "Seats were not too comfortable."
Pros: "Everyone was friendly, pleasant and very helpful. Upon arrival in Delhi our suitcase handle was broken."
Pros: "Swiss is Swiss"
Pros: "Food/ staff/access to TV/movies etc!"
Pros: "Great friendly crew. Efficient systems."
Cons: "Tight seats. Very little leg room."
Pros: "Flight was very smooth and on schedule."
Cons: "Seating in economy was very cramped (pitch felt like 77”) and food and entertainment nothing special. Somehow I had higher expectations for comfort and service, even in economy."
Cons: "Did NOT know ticket was economy light!!!! I WAS UPSET WE HAD TO PAY BAGGAGE FEE!!!!"
Pros: "Great cabin crew!"
Cons: "While waiting to board SFO-ZRH flight Swissair personnel walked around and randomly pulled out passengers from line to check luggage dimensions. Since manufacturers adhere to airline baggage standards, no violations were found during checks. This misguided effort only resulted in publicly humiliating Swissair customers. Boarding process was pure pandemonium...this was the first time in recent memory, where all coach passengers were invited to board at the same time! Very inefficient! Crowded seating in coach,with ten passengers sandwiched in across Boeing 767 aircraft. Competing airlines flying identical aircraft have nine across seatings Thin seat cushions cause leg cramps after a few hours."
Cons: "Food was horribly salty. I got the middle seat between 2 men. One of the attendant s was taunting most of the people who asked him for anything."
Pros: "I was gratified to see that the 777 Boeing aircraft have now replaced the older Airbus aircraft..... This is my sixth time traveling to Switzerland from San Francisco on Swiss....Their service in my opinion remains excellent......The cabin crew was cheerful friendly yet remained very efficient at the same time... The food was very good, , The two meals that comes with one's Ticket still also comes with complimentary beverage service .... and even a warm moist towel is offered towards the end of the flight ... not bad for a seat in coach ...."
Cons: "I had no complaints except that there was a 40+ minute delay in receiving our checked baggage..... this could have been a problem With the airport ground crew at Zurich airport ....."
Cons: "2 hours delay!"
Pros: "The seats would recline too far so that people behind would get their range of motion uncomfortably limited."
Pros: "The Boeing 777-300ER is ether new and clean."
Cons: "Seating was super tight. Once the person in front of me declined their seat the screen of the inflight entertainment system was right in front of my nose (no, my nose is not particularly long). I’ll consider flying Lufthansa or United next time - even if It required a stopover in Frankfurt or Munich."
Pros: "The flight itself was very enjoyable. The only negative aspect was that the first leg of the flight was delayed long enough that I almost missed my connecting flight and my baggage was lost."
Cons: "The real reason for the negative review is a combination of the cost of this flight, loss of my baggage and poor service after the flight. I paid nearly $4,500 for an economy ticket from New York to New Delhi. The first leg of the flight, from New York to Zurich was delayed long enough that I made my connecting flight to Delhi within seconds of them closing the gate and as a result my baggage was lost. Once I got to Delhi I had to take a connecting flight to Goa and then drive an hour to my destination, where I was attending a good friend's wedding. All of my baggage was lost during transit by the airline, and unfortunately they never delivered by baggage to my hotel...so I was without formal clothes and normal clothes for the wedding for 4 days. The customer service line was no help, and the airline refused to deliver the baggage to me...the closest they would bring it was the Goa airport which was an hour and a half away."
Pros: "Courteous Service and excellent hospitality"
Pros: "Families with small children can board with first class passengers. The staff member who checked us in greeted my son by his name at the plane door!"
Cons: "Some flight attendants were not attentive to service."
Pros: "Entertainment was excellent and they made it a very comfortable flight."
Pros: "entertainment selection"
Cons: "upgrade entertainment system, needs touch screen and screen wouldn't turn off completely. leg room and space under seat"
Cons: "Could use some more seating space"
Pros: "Boarding and staff okay"
Cons: "Terrible plane ; no room , the most miserable flight we have ever been on"
Cons: "Passengers crowding the lane"
Cons: "No plugs for USB chargers in economy. Entertainment units were broken."
Pros: "Enjoyed the food. On demand entertainment. Beverage service."
Cons: "Despite paying for extra leg room I somehow needed more. Not Swiss Airs fault, but I know better for next time."
Cons: "Seat too small, no room, will never fly Swiss again. This was an 11 hour flight and I need more space and comfort."
Pros: "seat too tight"
Cons: "100% of our checked luggage was lost and two days into our one week biking trip in Sweden we have heard NOTHING from Swiss Air. No knowledge of where the four large bags are, no follow up and no help. Basically, we have been left with biking clothing and little hope that our bags will show up before we leave Sweden. Unacceptable and we will NEVER fly this airlines again."
Cons: "Missed my fight, not by my Folt(big accident on highway 80) .. Paid 400$ fee for next connecting flight, but first they told me I have to buy new ticket. My laguage was shipped only to Zurich, but destination was Vienna.. so they didn't let me on connecting flight.. It took another 3hours dealing with people from Swiss airlines(great service"
Pros: "Good service... Quick boarding"
Cons: "Older plane, seats too narrow and short for 11hr flight. Bathrooms are TINY even by airline standards. Entertainment system has lots of choices but screens are low quality."
Pros: "the crew members were patient , helpful. Food presentation and taste were good."
Cons: "Old plane, hard uncomfortable seats, no wifi, rigid flight attendants, awful food, middle seat (after paying for premium seating) with two enormous guys on either side, fixed armrest, AC dripped on me most of the flight and was told nothing could be done, interminable."
Pros: "Great crew, and on time, of course: there Swiss!"
Cons: "Tech old and seats uncomfortable and plane loud."
Cons: "They will not give you seat confirmation unless you pay , very annoying"
Pros: "Stewards were great. The food was good and generous."
Cons: "Seat rows were too close together and seats were uncomfortable for the 11 hour flight."
Pros: "super nice crew-really friendly, accommodating, happy, all that sort of thing. really liked them and they're awesome!!"
Cons: "i am a regular sized woman, size 8, and a bit tall 5'9" and the seat felt wayyyy to small for me. couldn't put my hands naturally by my sides and the arm rests were too high to be comfortable, so i had to sit there with my shoulders held up the entire flight. was so sore afterwards!! also, the headphones barely worked (only one side, on the replacement as well!) and the entertainment system shut down twice."
Pros: "Service was nice. Food was decent."
Cons: "The flight attendants did not have much in the way of personalities. Efficient, but no sparkle."
Cons: "Food was marginal, the service. Was pretty good. I'd use them again, but expected more from a European carrier."
Pros: "Clean. Elegant. Modern. Very friendly. Food above average."
Cons: "It's always very hard to upgrade to business class. And the Swiss Miles & More website is not very user friendly to navigate"
Pros: "Enjoyed the service"
Cons: "The seats were really hard for a 12 hour flight and not enough leg room."
Cons: "I booked flight for my parents from Kayak for the first time. The confirmation number was: KAYAK Booking Reference KE40651 British Airways Record Locator 3IMN38 Booking Date Jan 24, 2021 So British airways cancelled the flight may days before the flight date and they notified Kayak but Kayak sent me no notification. At the time of check in we found that the flight was cancelled. It was such a hassle. I called kayak to rebook frantically since it was very important to travel right away. Your customer service was pathetic. I was told to cancel my british airways reservation and then I have to wait 24 hours for another department to call me to talk to me about rebooking choices. There was no concern from your customer service that since u are at fault so make correction for it right away by rebooking it. You guys didnt inform us for cancellation of the flight that happened days before the flight. I didnt like what Kayak rep was telling me and called British airways again to see if they would do something. They then were able to rebook me the following day with 2 stops instead of one stop which I had booked. So my parents took the flight with one day delay with extra stops. I had such a horrible experience with Kayak. I will never rebook from Kayak again."
Pros: "Seat was very comfortable, plenty of leg room."
Cons: "Food trays left for 45 mins. This was premium economy Check in took forever even though I checked in 3 hours before departure. Didn't seem to be any staff near self serve check in screens to advise passengers."
Cons: "Simply everything"
Pros: "Love the A380 it’s smoothness quietness and spaciousness. The experienced mature crew were excellent."
Cons: "Food quality and selection. I"
Cons: "Missing one suitcase and it will be delivered a day late supposedly"
Cons: "Club World is a super dated product. The tech is old and you are uncomfortably close to your neighbors. Also even when you buy a business class ticket British Airways makes you pay to reserve a seat in advance if you don’t have status with them. That feels over the top for a premium customer."
Pros: "The crew was so incredible, the safety video was funny, the food was DELICIOUS, the accommodations were above and beyond. Comfortable, great movies, relaxing. First international flight and now I’ll always use British Air"
Cons: "Nothing. This has been the best flight experience I’ve ever had."
Pros: "No complaints at all"
Pros: "Good entertainment."
Cons: "They did not give the gat no till the very end and the s cueing check was horrible when carrying a baby"
Pros: "This was the right size airplane for the long trip very comfortable."
Cons: "They lost our bags. Many of us on board. And they didn’t give us tracking numbers to follow-up. Argh"
Pros: "wonderful crew, good enough food, wide entertainment, seats as good as can be expected, great plane, great flight, great crew, on time and safe and arrived in good spitrits"
Cons: "as always, rather crowded, seats rather tight,"
Pros: "The food, the staff and the free movie on the airplane."
Cons: "My American partner's passport expires 2 months after our return to the US. Unfortunately, the French issued a year ago the following rule: to enter France, the foreign passport must not expire at least 3 months after the return date. British Airways let us fly to London, explaining this to us, how it would be on us if there were problems further down, and that we would have to get our luggage in London. We chose to fly thinking it would be OK, we had listened to an online person who had had the same problem and the French later told him they would have let him in, also I am myself a dual citizen of France and the US, plus I am autistic, an invisible disability (in my case) that makes it impossible for me to travel alone. I usually do not even say it since not much is understood -by those who do not have it- on how to accommodate it However in London BA did not allow my partner to go on. Due to the fact yesterday was Easter Monday, the American consulate in London was closed. We have spent the night in a nearby motel and now, the next day, I am waiting alone back at the airport with our 2 large suitcases while my partner is at the American consulate. We are poor, do not have phone, currency or charger for England, and I do not do well with stress, so it is difficult. Now we cannot easily reach one another. We hope to be able to fly on a standby basis (that's what BA told us we could hopefully do) later today. Sorry for this long letter, I hope it does not bore whoever reads it (if it is even read :). Anne-Laure"
Cons: "Cold coffee."
Pros: "Only one layover in London"
Cons: "Emirates, Etihad flights I thought were a bit newer and better in terms of comfort and entertainment with more charging ports etc"
Pros: "Crew were good , food was ok."
Cons: "Flight delayed again so both flights to USA and return were delayed... not a great experience . Entertainment took a cou0le of hours to sort, they had to keep resetting it"
Pros: "Courteous, helpful and on time. Good price as well."
Cons: "No complaints"
Pros: "The boarding process was smooth."
Cons: "The food was terrible."
Cons: "Arrived a day late and fly on an old plane"
Pros: "Seats were comfortable again."
Cons: "Crew seemed to be a little more aggressive and rude than last flight from BA."
Cons: "The screen was pretty big but quality pretty bad. Looked like 80s CRT. Also bad selection. Luckily it was a red eye flight."
Pros: "Crew and staff friendly and helpful"
Cons: "My sear was broken and couldn't recline on a 10 hour trip. They tried to fix it but couldn't.."
Pros: "The crew; very accommodating and polite."
Cons: "Nothing, really."
Pros: "I did not use the entertainment. The crew was refreshingly professonial, helpful, and cheerful [in a British way]."
Cons: "I'm tall and the budget seat was 'tight'. But it was to be expecdted."
Pros: "Went by quickly and efficiently."
Cons: "More music choices would have been nice."
Pros: "We nisssed it due to British airways ineptitudeeverythubg"
Pros: "Storage bins next to seat in world traveller plus"
Cons: "Lack of seinking water and no toilet in the world traveller plus cabin - curtains divided off the area blocking access to any toilets!"
Cons: "More legroom would have been nice"
Cons: "They lost my luggage and they have wo"
Cons: "Food wasn't great."
Pros: "All great"
Cons: "I liked everything"
Pros: "The entertainment selection and the friendly crew."
Cons: "The seats on the first flight were incredibly uncomfortable. There was no leg room, the aisles were incredibly narrow, and the seats were so close together that my neighbor and I bumped arms throughout the flight, and neither of us are large people. That was our first flight on BA and unfortunately it will probably be our last."
Cons: "Seat too small. No free wifi in the XXI century? !!!"
Pros: "Pleasant check in process. Long layover tags put on our checked bags On time"
Cons: "Wish water had been available For free London to Framkfurt"
Pros: "Across to entertainment helped pass the time"
Cons: "On an 11 + hour flight it's extremely difficult if not impossible to get any sleep when you can barely move your seat back. Try removing some seats ...yes, I know impossible"
Pros: "This flight was for my mother. The wheelchair service was very helpful. The crew were very nice. The food was great. Will fly with BA again."
Cons: "On time and good staff"
Pros: "Pleasant, efficient and knowledgable staff."
Cons: "BA staff at SFO lounge have declared UDI and do not allow Gold Card holders into 1st class lounge"
Pros: "The seates were nice and plush. The journey wasn't bumpy at all, and the pilot was funny. He made a fun comment saying 'he had someplace to be in New York so he will get us there as quickly as possible.' :P The crew was friendly and sweet."
Cons: "There was no food ! I assumed a flight from the west coast to the east coast would atleast provide with some food ! But nada. It bugged me more because I had to catch a another flight from new York to London. Other than that, guess it was pretty okay."
Cons: "Food and entertainment. Food needs improvement. Screen was outdated and blurred."
Pros: "First time I enjoy flying , everything was very good"
Cons: "Spent $2000 on a flight SFO to London / Toulouse, expected a better seat and experience. Plane was old, seats uncomfortable, food horrible. No snacks available in between two horrible meals."
Pros: "Not too much."
Cons: "No USB chargers or in seat power supply. Couldn't charge phone. Tiny screen with limited entertainment. Archaic system. No recognition of one world Sappire status. Bad food options, chicken or veg only. Very "grey" Englush Breakfast. Dinner food option not as announced. The entire experience was poor. Grumpy crew who seemed flustered and were not paying attention to service."
Pros: "The new A380 seats are absolutely awful."
Cons: "The try tables are small and already falling apart. The seats fell like they're already 20 years old, yet it's a new aircraft."
Pros: "On time, no crashes"
Cons: "Extremely uncomfortable, hardly any room to breath"
Pros: "Only check in and boarding was smooth."
Pros: "Customer service from SFO to YVR. The BNE to YVR customer service wasn’t good when I came, particularly from the Brisbane airport staff, but going back, it was great."
Cons: "Better food, otherwise good"
Pros: "Plane landed at 1511, at Gate at 1525 (a bit slow), I'm through customs (only 50 people in line?!) and at the baggage carousel at 1535 (long legs) and my bag is already there waiting for me!! I'm outside having a smoke at 1538! How do they do it?"
Pros: "Staff were friendly and helpful."
Cons: "Movie selection was limited although I found one in the lot that I thoroughly enjoyed. As always with Air Canada, you only get the most basic snacks and everything else is extra."
Cons: "My dad didn’t get on the plane because the previous one was late"
Pros: "Everything was good, fine, but nothing stands out as exceptional."
Cons: "Personal space seemed a little smaller than on some other airlines."
Pros: "Great flight, on-time, comfortable for economy class, food was decent for airplane food, free wine"
Cons: "Staff was not friendly to some other passengers, they had to wait hours for coffee. Long layover"
Cons: "waiting so long for baggage"
Pros: "The attendants were particularly helpful and clearly loved their job. One attendant, Melissa, was joyful and accommodating."
Cons: "The food was eatable but it was airline food."
Cons: "That had to be the most cramped, uncomfortable airplane seat I have ever been in. And the coffee was awful."
Pros: "Ease of checking in, timely announcements and updates. Smooth ride"
Pros: "Everything was great"
Cons: "We're Not Satisfied With Our Seat From SFO TO YVR"
Pros: "The pilots were professional, got us there on time and did a wonderful smooth landing."
Cons: "The flights attendants uniforms were wrinkled and old, tired and worn out looking, their behaviour was the same. They were pretty much tired and disinterested in their job. Time to hire new blood, get new, fresh looking uniforms, and there definitely should be a weight limit, I have seen flight attendants who have to turn sideways to get down the aisle comfortably, what on earth would they do in an emergency. Yes size does matter. Look to JAP airlines for style and dignity in the job. Having said that I love Air Canada and fly it as often as possible home."
Cons: "I couldn't board the plane due to new documentation requirements for travelers transiting in Canada. I understand the rules of the internet fare (no returns, exchanges or cancellations) but the customer service was awful. They didn't offer me any other alternative but to loose full value of the ticket ($1700). Nobody (kayak, vayama, air canada or brussel airlines) gave me any kind of information about those new requirements and I ended up cancelling the whole trip as I couldn't find any other flight to get to Europe. Really upsetting...."
Cons: "My bag did not arrive at the same time I did. It was delivered several days later. I had to buy new clothes with my own money while I waited. Horrible experience."
Cons: "I reached delhi a day late and missed an important event. See ablove"
Pros: "Good movies, had gluten free snack choices, so important"
Cons: "Would LOVE closed captioning ability on the movie screens."
Cons: "It was horrible experience going through the Vancouver custom. Some one decided to random check a brown guy traveling alone. Okay, I get it. I give them credit for profiling me. But, I was very disappointed that they only know and follow the rules in their book. Dumping the luggage and wallet on the floor and then asked me to put everything back was not gonna help you find anything. They need to be bit smart and have some people skills. I mean a car salesman is smarter than this custom officer. I walked in for random screening with great respect for those officers but walked out with zero respect and maybe worse experience of my life. If you mistreat a innocent person just have a courtesy to say sorry or give them a stuffed canadian bear. We can understand!! One last thing for custom or border officers, treat the people the way you wanted to be treated."
Cons: "The connection process at YYZ airport. You need to clear security twice in order to connect. Risk of missing flights got connection because the walk to terminal is long and security checkpoint is very inefficient and sllw"
Cons: "The huge line up going through customs"
Pros: "Direct flight"
Cons: "Air Canada pricing is same as other non budget airlines like British airways, Lufthansa but service is on par with budget airlines like Ryan Air. I'm amazed how they get away with it."
Cons: "Gate 91 was allocated on boarding pass. It was switched to 95 Android did not inform anyone of the 10 pax waiting at gate 91. We were informed by one of the passenger that went to figuer out how Come that only 10 pax waiting at gate 91"
Cons: "The amount of hand luggage taken on board is getting totally out of hand people are boarding with two or three huge bags."
Pros: "Ability to charge my iPhone )"
Pros: "Good organized"
Cons: "Lost our bags for 3days"
Pros: "Feel safe on the plane,I took direct flight which flu very quick & smooth,my heavy suitcase was taking care properly,hostess did theirs job nicely."
Cons: "Nothing,I was happy with my trips"
Cons: "We had a hard time reserving seats in advance"
Pros: "Landing and take off"
Cons: "The fact that we couldn't get seating assignment until last minute"
Cons: "No snack."
Pros: "Seats more comfortable than most."
Cons: "Plane was pretty hot during boarding and taxiing"
Cons: "no snacks, no tea"
Pros: "No tv working. Surprise"
Pros: "Organized boarding"
Cons: "Crew communication skiils found lacking -likely due to language/cultural barrier. The english while spoken grammatically correct came across as sounding rude & intolerant."
Pros: "They boarded anyone carrying a musical instrument early."
Cons: "No snack; not even peanuts!"
Pros: "I liked the comfort and the service"
Cons: "the long delay in Montreal"
Pros: "Check in and boarding process ok."
Cons: "Had to buy meal on the SFO-Montreal leg, which was at the snack/wrap level. Constraint space seats."
Cons: "Bag was given wrong tag # by check in attendant and went to wrong airport. Has been extremely hard to track down"
Pros: "Seat space, leg room"
Cons: "I needed Some help with my bag for the overhead bin and the flight attendant didn't help me properly and they said it was too heavy and another got angry and said we will charge you for this next time . If they had helped me with the bag it would not have needed to be checked in and there was certainly no need to be rude about it"
Cons: "The crew member on ground were very rude."
Cons: "Love it"
Pros: "Very nice people, seats large enough"
Cons: "impossible to work on my computer, plug without enough power turn off automatically"
Cons: "2hrs delayed and no explanation the reason. So my arrival time in Toranto 2am instead of 10:45pm."
Pros: "Not much"
Cons: "did not get my choice of meal Crew not accommodating"
Pros: "Free TV."
Cons: "Tiny seats. Guy behind me was loud and kept kicking/pushing my seat."
Cons: "your app is useless because it didn't even notify me on the changes to my flight."
Pros: "We checked in late and therefore weren't able to get seats together. At the ticket counter, we asked to get put together and were able to get these seats."
Cons: "As with all coach seats, they were cramped."
Pros: "Flight departed on time. Good seat pitch in economy. Food and beverages included and tasted good surprisingly. Crew were helpful and efficient. Plenty of entertainment options for film, TV and music."
Cons: "Do not like the process of boarding by group number. Another way of squeezing money out of the consumer. Also causes chaos when trying to board. Seats too narrow in economy especially if your broad shouldered."
Cons: "I was flying with Air Canada. The UI for watching movies was not good, it had a hard time to respond to the inputs. It was also hard to move the videos forward to the part I needed. Plus, the audio wasn't working well with my own earphones."
Pros: "Movie selection"
Cons: "More drink service"
Cons: "No Wi-Fi but swayback said Wi-Fi"
Pros: "That the flight wasn't any longer than it was"
Cons: "A bit hot n stuffy"
Pros: "Love the ability to watch films on my device by way of United WiFi"
Cons: "Better snacks"
Cons: "To actually be on it would’ve been awesome"
Cons: "The unplanned layover in HNL was very poorly handled."
Cons: "Another airport would be better, no extra charges for bags would be even better!"
Pros: "Better staff"
Cons: "Still terrible"
Cons: "Overall good thanks"
Cons: "I missed my sister graduating because of avianca"
Pros: "Boarding, service, staff attitudes, on time and deplaning"
Cons: "Staff kinda rude"
Pros: "Stewart eas helpful"
Cons: "Nonentertainment. Sears are narrow"
Cons: "So uncomfortable."
Pros: "SFO-SYD was great. My luggage was left behind in SYD when I landed QZN!!! Not amused!"
Cons: "Them losing my luggage!"
Cons: "CAs of UA were not kind as usual. It was UA, so I didn't expect nice service from first."
Pros: "Arrived a little early!"
Cons: "7/8 size Brazilian airplane."
Cons: "The food was so poor I never had such a tasteless food"
Pros: "See above. The same applies."
Cons: "See above. The same applies."
Pros: "Good staff"
Cons: "Internet rate is ridiculous...15 / hr and goes up from there"
Pros: "The Boeing 787 plane was very nice. The window shading control is unique!"
Cons: "Thanks United for keeping my diet in check."
Pros: "Every day they take more away from us....the paying customer. ALL major carriers are becoming LCC ( low cost carriers ). Are there no real domestic airlines left. I REALLY miss Continental."
Cons: "I used to enjoy flying. Now I dtead it. There is NOTHING to look forward to. These days you get to pick lhe lesser of all evils. Is there an airline out there that REALLY wants me as a customer???"
Pros: "On time , and good service"
Pros: "Staff was nice!"
Cons: "I didn't like the luggage restrictions associated with our tickets."
Cons: "WiFi for $39.99, used to be $19.99 before."
Pros: "Everything was great all around"
Cons: "Food options weren't good."
Pros: "The services"
Pros: "Arriving alive"
Cons: "Comfort, accessible media, cost"
Cons: "On board service!!!!!"
Pros: "Easy quick boarding - attendants seemed to watch and keep the misc items from going into the overhead."
Cons: "Being woken up to see if I wanted water or food"
Cons: "Long delay in San Francisco"
Cons: "okay because it was short"
Pros: "The stewardess miss polanxo was great"
Cons: "-It said you can watch the movie using your personal device using WIFI; 99% the WIFI will drop or not working at all."
Cons: "My itinerary had to completely change."
Cons: "I am only 5 ft tall & petite but felt like a sardine with my knees hitting the seat in front. The overhead bins were so small that they couldn't fit carry ons efficiently so everyone was scrambling for space, delaying the boarding process & heightening frustration & stress. Boarding process was also inefficient causing delays."
Pros: "Movies were ok."
Cons: "Openly rude, almost argumentative staff. I was afraid to talk back because the last thing I want is any accusation of bad behavior on an airplane. But if this were a restaurant, the customers would get up and leave without eating. I've never had this experience on China Airlines or Japan Air. I will never use UA again."
Cons: "Seat could not recline, voucher was only a small fraction of the ticket fare that I paid. This is a business class seat."
Pros: "on time arrival"
Cons: "power outlets were present but not functional. A real pity as I counted on it for my long trip to keep my portable devices. Lounge in Chicago does not have many outlets either and the next plane to Brussels either. This prevented me to keep my devices up along my trip preventing to work or watch movie as I wanted."
Cons: "Over a hour late leaving San Francisco"
Cons: "Delayed departure, changed gate."
Pros: "My overall experience was excellent except for your new food policy. Meals should included! I am handicapped and asked for help boarding and getting to flights! I was helped by your caring and very curtitious staff! Thank you for your help."
Cons: "United lost one of our baggage"
Cons: "Air India needs to be competitive and offer better services that is on par with other international airlines."
Pros: "Crew OK. Non functional remotes, usb ports...Outdated entertainmennt content...below average catering needs.....even hot towelrolls were not provided. I flew Singapore Airlines and Emirates....excellent passenger care. Air India operating an international route should choose better craft and services ....imperative"
Cons: "How about rendering the airline private, perhaps then, to survive, they would improve services. Now they are over-indulged public sector"
Pros: "We didn't like anything. We booked the ticket in advance, and they didn't inform us about the time change (plane departed 2 hours earlier than the mentioned time in the ticket). On top of that, the staffs were rude and blamed us for missing flight. After a lengthy discussion, they booked for the next flight. For the next flight (1 am), we waited for the wheelchair after getting the ticket to get to the TSA clearance area before boarding the aircraft. After 2 hours wait, one of the airport staff asked to walk to the security area (several senior passengers had difficulty walking) because it was too close to the boarding time, and no one came with the wheelchair. Very disappointing experience with Air India!"
Cons: "Everything from the basic! The staff surely needs a prompt training in customer service and teach them how to communicate courteously with customers. Need more training to handle issues similar to what we faced, learn how to escalate to their supervisors rather than standing and smiling, and saying that "we cannot do anything at this time." Teach them how to offer free upgrades in this situation, even for the next flight or future flights."
Pros: "Boarding was quick and easy, wasn't a rush. Lots of empty seats."
Cons: "Plane felt old and dirty. Everything was gross and/or broken. Screens didn't work for many people, headphone ports were damaged. Even things like the handle on the doorknob, during the course of the flight, became bent and broken, as if somebody didn't know how to use it and manhandled it instead."
Pros: "leg space"
Cons: "entertainment system, punctuality of flight"
Pros: "Food and service was good"
Cons: "Entertainment must be improved besides seat and washroom upkeep"
Pros: "Passengers were so cool. I mean indian passengers were so warm and cool"
Cons: "Entertainment was old and broken. Could have been updated to latest."
Cons: "Entertainment system was not working at all."
Cons: "No wifi"
Pros: "Shorter duration and prompt departure/arrival"
Cons: "Outdated aircraft and lax crew."
Pros: "The fact that we landdd from San Francisco to Delhi in 15 hours was the best part of the travel."
Cons: "Poor entertainment equipment, unhelpful crew, average food and overall unclean flight. These have become trademarks of Air India."
Cons: "I paid fee for preferred seating but airline did not allott the seating that I selected."
Pros: "On time"
Cons: "No customer service. Air hosts were doing their job as a chore, no pride in their job, did not come to support even after ringin the call light multiple times. Entertainment system was old and not working for some of us on this long 15 hour flight!"
Cons: "I don’t like my checking process at San Francisco. The information with customer agent was different to information provided during checkin. And it’s misguided me and I loose checkin baggage. Very disappointed with overall process."
Pros: "I was happy about the flight was on time, my luggage was safe n secured ,"
Cons: "Overall experience was good but the aircraft condition was old. Some of the facility were not working properly like TV remote. Food was also okay."
Cons: "1. Had to check out baggage in Delhi, instead of through checkin to final destination 2. one of the baggage was lost 3. took 45 mins to check in at the air india counter for seating and my seat was separate from my child 4. audio was not working for the entertainment"
Cons: "Both flights started and reached late. Very inconvenient."
Pros: "No turbulence. Great flying experience."
Cons: "I disliked nothing."
Pros: "That's all you need to know. Crew was courteous - only one person rolled her eyes when I asked for some extra coffee. So things could have been worse."
Cons: "oh boy that entertainment system - reminds you of how poor technology can be more frustrating than nothing at all. Late flight."
Pros: "Boarding and disembarking was fairly quick. Movie selection. Points were lost on food and comfort because it is airplane food and you are on an airplane for 15 hours. Nothing against Air India."
Cons: "I would have liked the drink service to come around more often on the flight."
Pros: "Inflight crew were great, good food and entertainment"
Cons: "Ground staff, inflight crew no one well informed of procedures. Customer service is abysmal."
Cons: "No alternate flight provided for missing flights due to baggage delay"
Pros: "Fastest service between SFO and Delhi. Couldn't expect anything more! Awesome job Air India"
Cons: "Maybe food?"
Cons: "1. My chair back was not reclining fully 2. The tray table was a bit broken 3. The inflight entertainment system was terribly to navigate 4. the sound on the entertainment system was not great. 5. In the bathrooms the toilet paper and seat covers were not regularly replaced. 6. I got breakfast at 8am and then beverages at 2.30pm and lunch at 3pm. This left me terribly hungry and exhausted."
Pros: "On time. Great service, luggage came early."
Pros: "Very rude and no interest in their job."
Cons: "Old plane, dirty toilets, not working properly, The entertainment was not working throughout the flight to India, and the staff couldn’t fix it. I will not travel again by Air India"
Pros: "I found the movie selections to be average in all genres. Although i am a person of Indian origin but i saw okay collection in all genres. I would rate it 3 out of 5. They could do better in some regional movies like Bengali and Punjabi and add some latest hollywood movies around 6 months to 1 yr old. Latest hindi movie selection was Good."
Cons: "The screen quality was very very bad. Neither the touchscreen nor the remote worked. I literally had to pound on the screen to make a selection rather than a gentle touch. The crew tried fixing by resetting it from some control they had but didn’t work. I somehow managed to play a movie by pounding on screen since I had nothing to do on a 16 hr flight from SFO to Delhi. I am a very frequent international traveler and have never seen a similar problem or issue with any other airline."
Pros: "Took off on time"
Cons: "Pathetic seats, cleanliness and staff behavior"
Pros: "Food was ok. Crew was ok."
Cons: "A second time experience with AI and this is bad too. - Bad Entertainment facility. Not able to interface with any of the thing as none is working fine. - Even the charging point is not working to keep myself entertained in one way or other for such a long journey. - The screen monitor power buttons not working, continuously flashing the light on my eye which is not allowing me to sleep peacefully. - Toilets are not clean and not up to the basic standards which at least found in domestic flights"
Cons: "Pathetic service, unprofessional crew , delayed in flights, not organised, very bad restrooms and very ordinary food. I am very disappointed with airindia international flight"
Pros: "Flight was maintained okay On time Departure and Arrival"
Cons: "seats are not clean. food choices are not good toilets are not working properly amenities were not refilled on time crew service wasn't up to mark Audio on entertainment systems wasn't working all the flight really old Boeing flight"
Cons: "Checkin counter queue to get boarding passes was too long. Queue management was poor. Many staff members walking around doing nothing to help waiting customers. Chit-chatting with each other and laughing around while customers are waiting to get service."
Pros: "Travel schedule & landing before time."
Pros: "I really liked the spacious seat"
Cons: "they are not serving water or any drinks other than during meal times, i have to go and ask for water eveytime. its good if they can sever water in between that may every 2 hours"
Pros: "Food, plenty"
Cons: "No entertainment at all"
Cons: "Entertainment system was down for 90% of the passengers. The aircraft was very old and some of the seats were held together by duct tape !! The staff was polite but quite inept at hospitality. Will not be flying air India"
Cons: "Lots of seats were empty but crew were not allowing passengers to lie down. One of the air hostess bumped the food trolley on my foot and she was not sorry for that/ Whole crew had a hostile attitude towards passengers."
Pros: "Boarding process was excellent."
Cons: "Broken seats everywhere"
Pros: "flight was on time"
Cons: "I wish its crew members would get an opportunity to travel by other airlines international flight to learn or at least to understand what is hospitality means to them. Infotainment in the flight were limited and you should be lucky enough to get a working one."
Pros: "It is simply convenient"
Cons: "I am ok with all type of services they provide."
Pros: "Priority boarding for families"
Cons: "Meals. No children meals for kids for entire 15 h flight"
Pros: "The schedule of the flight. Good legroom compared to other international airlines. Better elbow space."
Cons: "1. Very bad entertainment system. Unable to use entertainment system with remote or by direct finger clicks. The delay between clicks and the action response on screen is too huge...these look like systems from last century...please upgrade !!!! 2. Crew members are not courteous. They ignore requests made by passengers. Looks like they just hate all passengers in their hearts."
Pros: "Enough legroom, decent food, .."
Cons: "No bread, too long of break between meals/snack; no announcement for food left for self-service between meals, if any."
Pros: "Air India did an excellent job and made the flight comfortable."
Cons: "The seats were broken with large cracks visible. The arm rest was also broken with a metal protruding out. There were many seats in the same broken state. The entertainment system in my seat was not working. The quality for the aircraft was not great and seemed very old."
Pros: "Great flight for anyone looking to get to India in one straight shot!"
Cons: "Food was mediocre. Service was just about ok. After meals only tea or coffee was served-no soft drinks or alcohol. Entertainment wise-movies were pretty aged with not many options. The software was a little corrupt with the flight path showing an error screen. Crew was ok, need improvement on communication style of the crew. Restrooms were ok until the first 6-7 hours of the flight."
Cons: "I placed a meal request on their website but they were clueless and did not serve it on both sectors, Hyd - Sfo & Sfo - Hyd!"
Airlines flying from San Francisco to New Delhi have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from San Francisco to New Delhi
Masks required on board, masks provided on flights from San Francisco to New Delhi
Social distancing seating
Middle seats unavailable to book on flights from San Francisco to New Delhi
Testing for antibodies, testing for symptoms for flights from San Francisco to New Delhi
Waiving of change fees. Search flexible flights from San Francisco to New Delhi