Daily cleaning, installation of cabin HEPA filters on flights from San José to Austin
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland, Brazil and South Africa in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 7h 20m.
In the past 3 days, the cheapest one-way tickets were found on Spirit Airlines ($143) and Frontier ($176), and the lowest round-trip tickets have been found on Spirit Airlines ($276) and Multiple Airlines ($330).
From San José to Austin, Wednesday is the cheapest day to fly on average and Saturday is the most expensive. Flying from Austin back to San José , the best deals are generally found on Saturday, with Wednesday being the most expensive.
When flying out of San José you will be using San José Juan Santamaria Intl, often referred to as San José Airport. You will be landing at Austin Bergstrom, also known as Austin Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from San José to Austin.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Austin from San José is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Austin with an airline and back to San José with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Austin from San José up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "First class lav was filthy."
Pros: "Everything was great and we had plenty of room. Attendants were nice. Flight was on time and uneventful."
Cons: "We paid for Premium upgrade, but needed a pair of headphones. They charged us for it which seemed petty given the Premium upgrade. I wish the audio for the entertainment system would MF have had closed captions."
Pros: "landed close to on time"
Cons: "seat is uncomfortable, very basic first class amenities."
Pros: "Every thing except food"
Cons: "A couple more vegetarian choices would have been better!"
Pros: "All smooth."
Cons: "All okay"
Pros: "more leg room in economy than other airlines, nice crew, seats were pretty comfortable"
Cons: "my flight over on Alaska was on a newer airplane so we all had screens - the way over we did not so I was expecting it on the way back"
Cons: "Crew could have been just a tad bit more friendly"
Pros: "Surprised to find seat was comfortable.."
Pros: "Crew was very good."
Cons: "Fresh food and better entretaiment"
Cons: "the overhead storage was tiny!"
Cons: "Alaskan did away with the food & drinks on demand, part of which made virgin so special. Also internet did not work and documentation of it was wrong anyway, not good for work commuters. Flight was over a halfhour late taking off, however displays said ontime and sfo staff ignored the queue waiting to ask questions"
Pros: "The food and drinks were good once they got there. Entertainment was adequate."
Cons: "The flight was delayed, the charger under the seat didn't work, the flight attendants said to just order food and drinks on the screen but it took at least 30 minutes for them to arrive."
Pros: "No problems noted."
Cons: "It was a crowded flight, with a lot of yappy people."
Pros: "No one in the middle seat... friendly attentive staff. Clean plane."
Cons: "It was very nice no complaints"
Pros: "The assistance by the San Jose CR Alaska office re; my misplaced carry on and their super help in the return exchange of backpacks"
Cons: "Meal on board charges"
Pros: "Plane was clean and the crew friendly"
Cons: "The delay"
Pros: "Planes , Free movies , staff that appears they care"
Pros: "Flight attendants were nice"
Cons: "First time (and hopefully last) flying Alaskan. Boarding was ok, not the most efficient but it worked. Once aboard a predicted snow storm started (in Seattle so not the first time this has happened) and we had to de-ice. This process was exceptionally long, in fact so long that we had to add fuel for the trip. These two delays conveniently “timed out” the pilots, brilliant! Total delay was over 4 hours, all to be blamed on their ineptitude. Seems like the norm for airlines these days but this was blatant mismanagement."
Cons: "The free chat feature did not work on my iPad."
Pros: "Easy on and off for a holiday weekend. Entertainment system worked well..."
Cons: "Texting service wasn't always working, suspect it follows if the internet was working.... Austin baggage claim needs improvement... 30+ minites for bags to hit belt."
Cons: "We were delayed. Crew was rude. Then we flew to another airport just to get fuel, which further delayed us. We arrived late to the connecting airport and missed our connecting flight home. Not given food vouchers. Had to pay for 1 checked bag despite flying internationally. Overall, very dissasatisfied with Alaska Airlines and I will be sure to go out of my way not to book again with Alaska."
Pros: "I’m a tall guy and there was finally enough room for my legs on a plane"
Pros: "On time and uneventful. That's all I really want or expected. Alaska came through in flying colors (pun intended)."
Cons: "On my return flight it seemed that the attendants were trying to stop anyone other than the 19 or 20 people in first class from using the forward bathroom. On my flight out, the cabin was asked to "wait at row 6" for the bathroom to be free. That seemed reasonable, even though I was in row 6, and fair to ask. However, on my return flight they seemed to expect the entire rest of the plane to use the rear bathroom. That doesn't seem right."
Cons: "I should have been given a chance to pick my seat. I had to pay for an upgrade because I was give a seat in the middle of the last row"
Pros: "The entire process was fluid and easy. The price was great for a non stop flight between Austin and Seattle. I really appreciate that. Though I didn't take advantage of the in flight entertainment option of using a personal tablet, I thought that was an awesome idea. I'm interested in checking that out in the future. Staff was friendly and I didn't have to deal with any lines!"
Pros: "Time literally flew by. The staff were friendly, they're always on time or early, and they've never lost a bag."
Cons: "Would love to see more vegan options on the menu!"
Pros: "Got there safely and on time. The staff was very friendly, one stewardess interacted with everyone individually, thanking them for choosing Alaska Airlines."
Cons: "I'm tired of being crammed into small and uncomfortable seats. It seems comfort is only for people who can afford it. Headrests were non-existent. I'm not extraordinarily tall but the seat stopped just above my neck and felt like a hard, sharp surface rather than something soft and padded. And, of course, there's not enough leg room. Especially once the person in front of you leans back. I don't mean to sound petty but it felt like the airline was more worried about maximizing profits at the expense of their guest's comfort."
Pros: "Smooth experience all around"
Pros: "They left and landed early! The staff was pleasant and very helpful."
Pros: "never booking with alaska airlines again"
Pros: "Air travel in the US is a disaster. People are cattle. Food is overpriced. Some airlines have policies that out to be criminal in how passengers are treated. The good news is Alaska and just a few other smaller airlines are far less terrible than the rest of the industry. The product is still cramped, unapitizing and not always smooth... but the crew is consistnetly awesome... and their policies are customer friendly"
Cons: "Selling the credit card on every flight for 15 minutes is torture. Force feeding us an informercial once is more than enough but if you have a round trip with connections it is 4 times. I was considering it but by the 4th time I was too annoyed to ever get your credit card"
Cons: "charged for ipads, wifi didnt work,"
Pros: "wifi phone charging"
Cons: "I arrived later than most, since my connecting flight was tight. Unfortunately, other passengers had let their young daughter take my seat and didn't seem to understand that I wanted to sit by a window (having never flown to the northwest, I wanted to see the view). Didn't want to seem like a heartless adult, so I sat in the aisle seat in another row. not good! constantly jostled by people going to and from the bathroom. and the kid closed the window anyways! I saw people take someone else's seat on the way to Portland, but the original person asked them to move. Guess it's a common thing"
Cons: "I arrived to Costa Rica on a flight from El Salvador, police hold a long line which made a lot of people loose their connection flight including myself. After losing my flight, Alaska did NOTHING TO HELP to get a new flight or get hotel accommodation. Alaska employees showed great disregard for helping stranded costumers that lose their flight even when it was not passengers foul. I will try NOT to flight on Alaska anymore!!!!"
Pros: "The crew were all great."
Cons: "I had a window seat and the window itself looked like it hadn't been cleaned in quite some time. It was not only dirty but it was gross. Smears of what appeared to be a dried up liquid or something. Lastly, there were smeared boogers in several different spots around the window. I didn't want to touch anything. Seriously the nastiest flight I've been on."
Cons: "Since it's a flight that leaves from a Spanish speaking country, announcements should be made in both English and Spanish. I can speak English, but there were some people who can't and I had to translate for them"
Cons: "No closed captions --"
Cons: "YOU CHARGE TOO MUCH FOR OVERWEIGHT PACKAGE."
Pros: "We arrived earlier than scheduled"
Cons: "No snacks by the time they got to us. Last seats by the bathroom."
Pros: "Friendly staff, and the flight was pretty empty so I got a whole row to myself."
Pros: "Everything was great, gave food 3 stars but only because it was just snacks. Seats were comfortable and really liked the charging ports, better accessibility than under the seat."
Cons: "Didn't like that it felt like a free for all when boarding. Could have been better if it was more sectionalized, that is, allowing smaller section of rows to board at a time."
Cons: "Good flight"
Pros: "Nothing nice to say about this flight."
Cons: "A red eye that boarded late-- Oof. I tried to upgrade to first class, but it was sold out. I had never been on an upgrade wait list before, so when I (very politely!) asked what my chances were since my name was next up on the screen. The attendant at the service desk was very snippy with me, as if I were being demanding or rude. I had a smile on my face, and spoke in a low voice, wasn't begging or sighing or guffawing. There was no one else at the counter, just me and the attendant who treated me like I was the most annoying loser he'd ever met, for no reason. The flight itself was so cramped that I couldn't sleep, of course. I was hoping to catch some shut-eye on this red eye, because I had to be at work in the morning. No such luck. Alaska really, really, really needs to open a mid-day flight from SEA to ATX. Only 5am and 11pm aren't cutting it, and both flights were jam packed. Six hours is an awfully long layover."
Pros: "The staff/crew was very nice. The flight was smooth and got me back to LA safely."
Cons: "No food was complimentary. Everything had a charge and it was not cheap either."
Pros: "The crew was very friendly."
Cons: "This was a very very old plane and the entertainment option was terrible. The 3.5 mm ports were all messed up, and I tried 4 different ones. The TVs flickered and were extremely tiny. There were only 3 movies to chose from. The seats were terribly uncomfortable and the one in front of me was falling apart. The crew said that they cleaned plane prior to everyone boarding but it was visibly dirty."
Pros: "Crew inside the plane was friendly and warm, particularly Craig. Very inviting and reassuring."
Cons: "The almost 2-hour delay and gate change due to “airplane maintenance” was terrible. It did not feel as if the guests were going to be accommodated. They made few announcements about it."
Pros: "Quick, quiet and comfortable"
Pros: "The plane was really old, possibly JetBlue's oldest still in service? Frayed around the edges, the setback TVs were really old and tiny, the trays stiff and aged."
Cons: "The interior of the plane was not updated."
Pros: "Leg room was amazing, WiFi was great and entertainment selection was wonderful."
Cons: "Our flight was delayed about 30-45 minutes. Would have been perfect if on time."
Pros: "An excellent crew makes the flight so much comfy."
Cons: "Everything was fine."
Pros: "Great entertainment, good snacks, attentive personnel that go beyond their normal duties to make your flight pleasant"
Pros: "Nice crew, better planes than Spirit Airlines!!"
Cons: "Multiple delays & gate changes! Arrived 2 hours later than expected- not good for my ride home who had to wait so long!!"
Cons: "I wish they had peanuts."
Cons: "Movies not working. Aircraft kinda worn. Late departure and arrival due to weather"
Pros: "Nice leg room"
Cons: "Flight was delayed so it made our arrival time closer to 3am. Sleeping was almost impossible on the flight because the lights kept flickering on and off."
Cons: "No complaints. Would have been nice to have a breakfast but a simple snack was okay."
Cons: "Had to wait over 1/2 hour on runway because there gate was not available when we arrived in Austin."
Pros: "Easy & on time."
Cons: "Nothing negative"
Pros: "Very nice crew Love the free snacks"
Pros: "Crew was nice"
Cons: "Delayed 4 hours"
Cons: "Delays kept on coming. Made me extremely late for an important business meeting"
Cons: "Flight was delayed"
Cons: "JFK..... horrible"
Pros: "The flight attendant was very hospitable and nice The seats are comfortable . They treat you really well"
Cons: "Some of the i flight screens weren’t working as well as the bathroom . But the crew made up For it"
Cons: "video monitors were constantly going on and off. video quality was poor on our seats 12D and 12E"
Pros: "The seats are comfortable, but don’t recline more than 1”, also your seats do not offer any type of head/neck support like on other airlines"
Cons: "Your earbud connections offer nothing but static, plus the signal goes out constantly. More importantly. As a father of (4), and one who traveled a lot with my children, I never let them scream incessantly for (4) hours, however JetBlue seemingly has no reservations about letting a child sitting directly behind us scream incessantly for four hours. Absolutely ruined our flight. Can your staff not say a single word to the parents?"
Pros: "Been flying JetBlue for 12 years, they offer more for your fare than almost any other carrier. So happens they also are polite and efficient. A rare occurrence nowadays"
Cons: "Entertainment on the tv on the seat wasn’t working. Told the stewarding and she said there was nothing they could do. Food was basic stuff you can get in the dollar store."
Cons: "Sat on the runway for over half an hour waiting for our gate to open up in Austin."
Pros: "Steward service was awful. Took a trip from JFK to Austin, 3 hours, and never was served one beverage. I asked 3 times and they always forgot."
Pros: "I flew JetBlue to and from Costa Rica, which included two connecting flights. All four of my flights boarded, took off and landed on time and in at least one instance, early! The staff are always great, free drinks and snacks, plus personal entertainment for all. One of my planes was brand spanking new - it was gorgeous and oh so comfy! I hope I only have to fly JetBlue going forward!"
Pros: "I always like the direct TV and appreciated that the staff was aware of the delay we went threw. They did give us free snack boxes which was a small token i comparison but appreciated."
Cons: "Really simple: A mechanical delay forced us to have a plane flown in from Newark."
Cons: "My luggage was damaged. :( the zipper broke and the wheel was bent in. Other than that, I had a wonderful experience. Love JetBlue!!"
Cons: "This flight was cancelled. Jet Blue could not provide an alternative solution wtih in 72 hours."
Cons: "The crew was rude... I said thank you with no response or a you're welcome. Flight was full... no room to move seating 3 wide."
Pros: "We got to our destination on time, and fare was fair!"
Cons: "5 minutes before boarding, they announced they might be sending our airplane to another gate for a different flight and they would advise of our new departure time. This has happened 3 out of the last 4 flights we booked with JetBlue. Thankfully, they didn't switch the equipment and our flight departed with a minor delay. We've learned not to fly JetBlue if we have a connection or really need to be somewhere at the time advertised."
Cons: "Super long delay"
Pros: "everything great"
Cons: "nothing - all was excellent"
Pros: "We loved the flight! Everyone was super friendly and the plane was really clean."
Cons: "The actual seats were super uncomfortable. Great leg room, but no cushion or comfortfor your back and bottom."
Pros: "First time on JetBlue and happy with leg room and dear comfort."
Cons: "My husband and I, both elderly were seated in Row 25. Flight was full we know and this is just our bad luck."
Pros: "Extra leg space, wifi, tv"
Cons: "It was a bit hot"
Pros: "the crew"
Cons: "the food is poor... there was delay."
Pros: "The customer service was amazing!"
Cons: "The flight was about an hour delayed."
Pros: "Customer service over the phone was amazing."
Cons: "I paid double to change my flight and then it was canceled and then had to rebook for another flight that was suppose to leave at 9pm but didn't leave til 12am. One of the worst days of my life"
Pros: "First time flying JetBlue today. Newer everything, more leg room, better snacks, free entertainment. Well done."
Pros: "The boarding was good"
Cons: "The food service was very poor."
Pros: "The wonderful hospitality"
Cons: "There isn't much i didn't like"
Pros: "Our domestic flight on Jet Blue was far superior than our international flight on Iceland Air! We got for fed more for free too."
Pros: "Good legroom. Got me home. Thank you."
Cons: "Is there a reason why your flights are so cold? I'm not going to buy a $5 blanket from you."
Pros: "Good boarding process. Comfortable seats with decent leg space."
Pros: "Plenty of leg room, free wifi, and free snacks and drinks. Unheard of for domestic flights in coach"
Cons: "The headphones for the tv aren't free so make sure you pack your own and you'll be fine."
Pros: "The boarding was easy. There was a bar lounge in the airport next to the boarding gate. The staff was not rude. I did not get kicked out of the plane in a choke hold, because it was overbooked."
Cons: "The plane seemed a bit tired. The controls in my flight entertainment did not work because the buttons were worn down. The seat head rest didn't not fold to the side for sleep support. There was no first class seating areas in the plane."
Cons: "Snacks, and drinks"
Pros: "Social distanced seating"
Pros: "Crew was absolutely amazing!"
Cons: "Delta check in was HORRIBLE! I was charged for a bag check in and had to take my bag through security and they threw away my cologne and razors."
Pros: "The movies were good on the plane."
Cons: "Everything! I was given a wheelchair, wheeled to a spot and told to stay there. I waited over an hour. I couldn’t get thru customs and security alone and I had to ask a non employee to help me the whole time, I was then yelled at by an employee because they didn’t think I was handicapped at the gate"
Pros: "Everything was great. Our 4-hour flight went off without a hitch. We've flown with Delta many times and have never had any problems."
Cons: "They could improve the boarding process."
Pros: "Seats were comfy movie was great"
Cons: "People that take up more than one seat should be required to purchase two seats. The woman on the isle was over the arm Rest in my seat the entire trip. It is unfair to me. No one came to Take trash for 2 hours so we had to keep our tray tables down."
Pros: "Lots of in flightentertainment options"
Cons: "4 hour delay on take-off and despite that my luggage didn't make it onto the flight."
Cons: "the flight was delayed by about 90 minutes and the gate was changed two times."
Pros: "That we landed an hour early."
Cons: "That the seats were so cramped."
Pros: "The plane had more leg room and felt less confined because of higher ceilings."
Cons: "The 2 bathrooms in the rear are VERY narrow. I'm average size and barely fit. Also, the waiting area in terminal 3 at LAX is very crowded and noisy and the options for charging portable devices is minimal. I will definitely avoid Delta if I have to go through LAX."
Pros: "Excellent support from all the Delta associaties"
Pros: "Inflight Service is great"
Pros: "Good service. And good features. Enough space in seats in first class."
Pros: "My upgrade was fabulous!"
Pros: "Flying first class and the attendants were wonderful"
Cons: "On time, free upgrade."
Pros: "Good abording"
Cons: "problems with seating assignment"
Pros: "All good"
Pros: "Coldest flight I’ve ever taken. Not sure why I paid $60 to fly in comfort when I had to endure the arctic temperatures. Free WiFi never worked once either."
Cons: "That I was going to be charged $125 for oversized luggage unti"
Pros: "Nice equipment for the ride and pleasant staff"
Cons: "My flight was delayed over 3 hours and I have reached out to Delta and no one has called or emailed me back."
Cons: "Delayed so I was not home until middle of the night."
Cons: "missed flight bc of delay with first flight. jad to wait 5 hours at lax"
Cons: "Boarding was not smooth. They got me and my son mixed up as we have same name."
Pros: "i liked the aircraft and the fact that you could watch movies on your phone!"
Cons: "you couldn't hear the staff when they started boarding the plane"
Pros: "Smooth, quick and comfortable flight."
Pros: "got to change my seat and have a spacious exit row"
Cons: "I have the worst opinion of the Delta company, when I was flying to Atlanta on October 20 they changed my flight at the last minute I had to leave until my job to take another flight. Just today when returning my suitcase did not arrive they sent it to another destination. I think the company gives very bad service."
Pros: "Great Food. Good entertainment. I recommend the aisle seat if you have to go top the bathroom frequently. :-) I felt that the flight attendants were concerned about our comfort on the flights."
Cons: "I would have liked more of a music and movie selection."
Pros: "Perfect flight"
Pros: "Good food and movies. Comfy seating with plenty of room."
Pros: "Crew was very friendly and gave great service."
Cons: "Legroom was poor, Im 6' tall and my knees were rubbing the seat in front. Flight was full so no alternate."
Pros: "Free movies helped the time fly by. Stewardess, or whatever the PC word us now, Britt was awesome"
Pros: "Excellent customer service. Friendly and helpful crew."
Cons: "Seats where still small in business and first class."
Pros: "Crew was very good and nice on the flight"
Cons: "Flight terminal was changed about 30 to 45 minutes before boarding Flight was delayed due to AC problem Configuration of the plane was terrible. Little leg room but the windows did not align with the seats so a window was shared with two rows making it challenging to open or close a window without disturbing the passenger in the other row with whom the window is being shared. No charging outlets in the terminal or on the plane. Plane had no food to offer for purchase. Expected better from Delta."
Pros: "It was on time"
Cons: "Too short of a layover in Atlanta"
Pros: "on board service was nice and promptly"
Cons: "Delta continúes to use an older 757 in this 6-hour flight with cramped seats and seating arrangement in business class. I have taken this flight several times in the last 2 years and written about this issue but now doubt anybody cares about these comments. To make things worse, my seat would not recline!"
Pros: "Very new plane arrived on time no problems"
Cons: "Nothing everything was great"
Cons: "Missed connection"
Pros: "The Delta crew on the flight was wonderful - but the crew at ATL really shined. A huge amount of people for connections arrived at the same time and needed to get through customs and the staff were very calm and efficient in directing everyone and making sure the line moved."
Cons: "1. Boarding order is not by seating making boarding very inefficient"
Pros: "The crew was very nice as usual. A bit too many announcements that ran a bit too long. Other than that great folks."
Cons: "No water on the plane so no coffee and no running water in the bathrooms. They did well trying to accommodate but between that and a calibration issue in the cockpit that had us running late it was not the best delta flight I've been on."
Pros: "Clean plane, good service. on time departure, early arrival."
Cons: "I did not like the way the plane was boarded- people could not get into their seats because others blocked the aisles - so chaotic. Passengers were not being rude to one another, it was simply that the process is poor. Could the zones instead reflect both location of seat and area of plane, so that those with window seats at the back board first, then middle seats, then aisle? That way if aisle seats fill first, seated people are not stepping back into the aisle to accommodate others needing to get a seat in that row, while everyone on the gang way must wait for the aisle to clear."
Cons: "New design of the the plane with side to side bathrooms at the back leaves much to be desired. Those were the smallest airplane bathrooms I've ever used!! I had trouble fitting and I'm not a large person!"
Pros: "What they offer is OK."
Cons: "No leg room, seats vastly too narrow"
Pros: "Took care of us, gave us snacks and drinks, and pillows and blankets"
Cons: "Plane almost caught up in flames. Gas was filled through the entire plane. Had a big scare."
Pros: "Arrived 30 min early."
Pros: "Great crew"
Pros: "Great crew, clean plane."
Cons: "Bring back beverage service when you can!"
Pros: "cabin attendant was excellent"
Cons: "terrible plane because overhead space is extremely limited and the curvature of the plane limits legroom for window seats."
Cons: "Its okay"
Cons: "They could at least announce boarding group 4..."
Pros: "The boarding was fast."
Cons: "More beverages"
Pros: "Travel time was great"
Pros: "Free checked bag. Comfy seats back in row 27."
Cons: "The chairs can be more comfortable."
Pros: "The window seat of this plane is so closely placed to the window that you can hardly sit straight up and down. Food is non existent and one drink offered in 4.5 hours is bad service"
Cons: "Virtually everything"
Pros: "The flight was on time. The crew was friendly."
Cons: "Too little legroom."
Pros: "Even the food was decent (granted, I flew in 1st,so at least there was food)."
Cons: "Power outlet cover was busted. But it worked."
Pros: "Love flying with AMERICAN AIRLINES."
Pros: "I liked the wide and spacious seating."
Cons: "Due to the planes running late we had to board the plane without the plane being cleaned beforehand. I had to ask a stewardess to wipe down the crumbs and spilt coffee on my seat before I could sit down. It was REALLY disgusting!!! There was crumbs all over the seats, Seatbelts and floor."
Pros: "Good entertainment selection"
Cons: "Most was as expected."
Cons: "I didn’t like the fact I had to wait 5 and a half hours in the airport and not being compensated by the airline, who for some reason penalize anyone of their passagers if they are late or want to change a flight. I was also late for a meeting"
Cons: "Had a mechanical problem and took us 30 minutes to take off"
Pros: "They boarded quickly, left early, arrived 40 minutes ahead of schedule. The staff were very friendly and efficient."
Pros: "The trip was easy and the time very good set!"
Pros: "The entertainment"
Pros: "I lost money, I came back a day later wish it wasn’t plan and is NOT ok ."
Cons: "Food in general"
Pros: "Curteous. Prompt. On time."
Pros: "Friendliness of gate staff"
Pros: "Good Hospitality"
Cons: "Insuffecient supply of juices etc"
Pros: "easy on and easy off. ontime."
Cons: "would like more comfort in the seats and a pretty young lady sitting next to me."
Cons: "Cramped seating"
Cons: "I bought travel insurance as I do with any trip. I have a complicated family emergency that forced me to call off the trip. Being that I bought trip insurance, I felt good. Well turns out they make you jump through so many hoops that your travel insurance fee is useless. I sent a letter to Allianz (the company that handles the travel insurance) and blasted them for their insensitivity in a difficult time. Going forward, I will not be purchasing travel insurance in the future. It may sound irrational but if you think about it, travel insurance is the tax on gullible people. You hear travel insurance and one assumes that if you spend the extra money on the insurance and something comes up, you can at least get much of your money back. Don't count on it! It's a 1/1000 chance they will do the right thing so the odds are not in people's favor. If you want to be smart, use the money you would have spent on travel insurance on some pre flight cocktails at the airport bar. Air travel is hellish enough without scams like Allianz!"
Cons: "Leg room/space BA offers is calculated for short and small body frame passengers and it is on not acceptable. It feels like cattle Wagon. BA should show consideration for real passengers not some sort of statistical average. I am 6'4" and sitting in your plane's cabin inflicts hours of body pain. The space given is sufficient for children and teenagers. Also sitting in the hot cabin for extended amount of time is extremely uncomfortable. Why there is no cooling and proper air ventilation right from the beginning?"
Cons: "Flight was cancelled"
Pros: "Full can of tomato juice, head rests on the seat, relatively roomy seats and happy attendants."
Cons: "The fact that we didn't know we were supposed to go to American Airlines to acquire our boarding pass. A heads up would've been appreciated."
Pros: "Love these Non-stop to Austin even though they are always full. Thanks for this luxury of non having to transfer in Dallas."
Cons: "The down side is that these planes are smaller so we didn't have any entertainment and therefore no place to charge digital devices. There is however, wifi to purchase."
Cons: "Delayed waiting to unload fuel, then delayed again after they broke the tow-bar and had to inspect the nose gear. Hot cabin while waiting."
Pros: "Everything was timely, courteous & pleasant. The aircraft was very clean."
Cons: "Was very stuffy and hot. Plane never cooled down."
Cons: "He flight was extremely cold and they did not have any blankets. Very uncomfortable."
Cons: "Delayed for 4 hours"
Pros: "I liked the 2 x 2 seating arrangement. Leg room was adequate."
Pros: "WHAT FOOD.,,,,,,.AA DOSE NOT FEE US OR HAVE ANY ENTERTAINMENT,"
Cons: "NOTHING AA IS JUST AS BAD AS FIJI AIRWAYS"
Cons: "On my flight from San Jose to Arizona there were no t.v , so it made for a painful five hour flight."
Pros: "On time"
Cons: "Lot of movement"
Pros: "New plane with leather like seats and good entertainment system."
Cons: "The upgrade standby list was never cleared. My production assistant was number 1 in line for an upgrade and didn’t get it because someone at DEN forgot to do their job."
Pros: "We arrives early."
Cons: "Very long walk to next gate. No golf carts wanted to bring US. Wife is pregnant"
Cons: "Delayed 1.5 hrs because of broken bathroom in orginal plane"
Pros: "Departed and arrived on time."
Cons: "Legroom was minimal."
Pros: "Everything went smoothly and the airport employees and United Airlines staff were all very friendly. No complaints. Especially for the incredibly low price of the ticket. I feel like it was a really good deal."
Cons: "The tricky luggage policies. Those seem like they are deliberately being engineered to confuse the passengers into making expensive mistakes. Who travels with no luggage (other than me) anyhow?"
Cons: "My suitcase handle was broken"
Cons: "Checked baggage fees!!"
Pros: "United nunca da comida que merezca la pena y por suerte esta vez no sobre vendieron el vuelo."
Cons: "La comida, es escasa y ridícula"
Pros: "Food, Snacks"
Cons: "Leg Space"
Pros: "Liked that there were outlets"
Cons: "Cramped seating"
Cons: "Plane was delayed.. Rude customers"
Cons: "I didn't like how they switched my seat and stuck me in the middle of to stinky people"
Cons: "Seats were small with not much leg room"
Pros: "Refer Austin to San Francisco"
Cons: "Refer Austin to San Francisco. I do not like being the one that is negative in a rating but our experience with simply untenable. I observe the most of the passengers were also unhappy and openly complaint."
Pros: "The direct TV was free on this leg of my trip"
Cons: "These "free" snacks are S-T-A-L-E."
Cons: "Only water"
Pros: "Can not think of anything"
Cons: "Coffee pot didn't work"
Cons: "Se pusieron a darle mantenimiento al avión a la hora de salir cuando ya teníamos más de seis horas esperando el avión. Y esperamos una hora más ya sentados adentro. Eso estuvo fatal. Y sin comida de San José a Houston.. fataaal!"
Cons: "Pretzels were the only food option"
Pros: "this was my first time flying alone and everything went smoothly"
Cons: "One of the flighty attendents was extremely rude and aggressive. Very unpleasant."
Pros: "The staff was nice and we arrived 40 mins early!!! That never happens!!"
Cons: "Sleeping in the airport"
Pros: "Updates on delays were helpful."
Cons: "2 out of 3 flights were delayed due to baggage scanning problems."
Pros: "SJO to Houston was excellent. Houston to Nashville was mediocre."
Pros: "Both flights were on time. The planes were new and clean."
Cons: "I didt like the sits. I dont nike the snack. There is no tv."
Pros: "quick and efficient way to get to O'Hare."
Pros: "Very polite and helpful staff"
Cons: "Food could be better"
Cons: "It was a good trip. I liked it a lot"
Pros: "They double booked my seat and forced me to sit in an emergency exit row. Pretty sure this is against FAA regulation."
Pros: "Muy buen servicio"
Cons: "See above"
Pros: "Boarding and de-boarding seemed quicker than other flights on other airlines"
Cons: "Noisy/ squeaky seat"
Cons: "old plane and configuration in business"
Pros: "Everything was fine"
Pros: "I liked the fact that it was non stop to Denver."
Cons: "I did not like waiting on the plane for over an hour while the plane waited to get fuel."
Cons: "Wifi did not work. Limited food & beverage choices."
Cons: "Second, much longer, leg didnt have free streaming from a personal device. You were asked to pay $8 to watch TV and movies."
Pros: "Fast boarding"
Pros: "Easy enough"
Cons: "should have happened yesterday."
Pros: "Very good"
Cons: "Terrible delays during boarding with no seating in boarding area after boarding is called to begin."
Cons: "See previous comment"
Airlines flying from San José to Austin have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from San José to Austin
Masks required on board, masks provided on flights from San José to Austin
Social distancing seating
Middle seats unavailable to book on flights from San José to Austin
Testing for antibodies, testing for symptoms for flights from San José to Austin
Waiving of change fees. Search flexible flights from San José to Austin