My flight was canceled but Delta rebooked me on a flight leaving at about the same time as my original flight, which arrived just a little later than originally anticipated
My original flight was canceled
The crew was very nice and attentative.
The amount of delays causing us to miss our connection and be stuck in another city for a night before getting to our destination the next day(hopefully).
Flight was fine.
Nice flight and good staff and service
The crew, food, plane, everything was excellent
The flight schedule is unstable. We were in the lounge and didn’t hear any notice of the flight. Almost missed it.
Our flight was delayed and upon asking the supervisor for more information she was extremely rude and rolled her eyes.
They had good movies in the plane
There were two runways in Mexico City and one was under maintenance so it took a long time from the moment we landed to the time we were able to get out of the plane. Then, they took our check-in luggage from the plane and it went through an inspection (bag by bag), so this caused another hour delay. After that they gave us our check-in luggage for us to take it to another location (to another floor) within the airport to be checked-in again. They wanted to charge us $20.00 additional per check-in bag even though they were half of the weight limit. After we complained, they dropped this charge. Due to all the delays we lost our connection and we had to book another flight. Not a good experience. We will never make a stop in Mexico in the future.
The crew is always respectful and patient at AeroMexico
Some of the worst service I have seen. Odd hours to wake and feed passengers, and restrictions on bathroom usage.
Everything was great
Courteous and efficient service, good communication from employees.
Rude passengers reclining all the way without notice.
The entertainment screens did not work in my seat and my wife's seat.
We didn’t crash
Pushed out of my seat by huge man next to me who ate smelly crisps and farted most of the trip
|Flights Arrive in||Austin Bergstrom|
|Flights Depart from||San Jose Juan Santamaria Intl|
|Airlines||Delta, Aeromexico, American Airlines|
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