Find cheap flights from San José to District of Columbia

Pros: "I like the spaciousness in the front for your feet."
Cons: "The flight lasted about 5 hours, but they only offered limited small snack (chip or granola bar) and some drinks. They have sandwich and other real food but it costs around $9.5. Some other airlines provide free full meal even the flight time was only 3 hours."

Cons: "Crew could have been just a tad bit more friendly"

Pros: "Fast flight; clean cabin: tv screens at every seat"

Pros: "good service good flight"
Cons: "everything"

Cons: "Change gate not done properly"

Cons: "my seat wouldn’t stay up, it was a little broken"

Pros: "Movie selection was very good"
Cons: "Gentleman sitting in front of my son was intoxicated and dropped his sauce on the floor which splattered on my son. I told the hostess who helped clean up the mess. The man was too drunk to even realize his own mess. Limit drinks. He bought 3 drinks on a 5 hour flight."

Pros: "Crew was very good."
Cons: "Fresh food and better entretaiment"

Pros: "Alaska is my favorite airline."
Cons: "My seat assignments did not transfer to Alaska so I couldn’t get my seat assigned until just before I could board."

Cons: "I was in the last group being boarded (D) - by the time it gets to this group it seems a kind of controlled pandemonium starts and the staff just do their best to herd people in. I have an Alaska Air credit card and one of the selling points was to board earlier, but that has not been the case, as they reserve this for their higher level customers, whatever that means. Also, on this flight, I was very unimpressed with the crew, there was a younger African American man, who was particularly unfriendly, he clearly needs remedial training in customer service. I was disappointed with my experience this time as I have mostly found the crews to be very professional."

Pros: "Crew Entertainment"
Cons: "Two hour delay"

Pros: "Both the ground crew and flight crew provided exceptional service. They were caring, attentive, and very helpful from the time we arrived at the airport in San Francisco until we landed at Washington Dulles."
Cons: "No complaints whatsoever."

Cons: "I don't normally leave reviews, but words really can't describe the nightmarishness of what should have been a quick four hour flight from San Francisco to Washington. Seats for my wife and I were not where I had reserved. Plane had one working lavatory for a cabin of 150 economy passengers. This resulted in a line that stretched the entirety of the single aisle of the plane for the majority of the flight. The second toilet simply had a piece of paper with sharpie that read "DO NOT USE!!" There were two attendants, one of whom wore a t-shirt and was mostly indistinguishable from the passengers. Didn't get so much as a cup of water until over two hours into the four hour flight. No snack, but that's the least of my complaints really. The attendants spent most of the flight in the back of the plane discussing their new vacation lottery and where they were going to go out drinking when we landed–I know because the rear of the plane was where I ended up, forced to smell the single working toilet, in a seat that didn't recline."

Cons: "The gate was switched at the last hour for no apparent reason to a gate that had a delayed flight. My flight was delayed an hour as we waited for the first flight to depart and then my flight to deplane, get cleaned, load and depart. Not sure why this needed to happen."

Pros: "Boarding smooth"
Cons: "See above"

Pros: "Our flight attendants were fantastic."
Cons: "The application I had to download had cookies."

Pros: "The great selection of movies available on the flight."
Cons: "The flight attendants seemed rude and not friendly."

Pros: "Also...spacious seating by coach standards"
Cons: "Never a fan of boarding zones but it was fine"

Pros: "The assistance by the San Jose CR Alaska office re; my misplaced carry on and their super help in the return exchange of backpacks"
Cons: "Meal on board charges"

Pros: "Flight attendants were very nice and helpful."
Cons: "Our seats did not recline - this was a red-eye flight so not seats that do not recline is a problem. The plane was very cold and we kept our jackets on but it was still too cold. The flight attendant said it was warmer in the center of the plane. That's great for them but didn't help us since we were not seated in the middle."

Pros: "On time. Tons of free movie options. Good snack options. Comfortable seats."

Pros: "Flight was not crowded, so there was an empty middle seat. Arrived early."
Cons: "Nothing to complain about."

Cons: "Service"

Pros: "The flight was on time, the crew was very friendly and the seats were very comfortable. Overall very good experience."

Pros: "I had an aisle seat with no one in the middle seat next to me. Very little turbulence over The Rockies. Movie selections poor...same as back in March and it is now July."
Cons: "Flight arrived at 12:05 a.m. rather than 10:45 p.m. flight path went to Charlotte N.C. and then to Dulles..strange. Due to heavy traffic or weather conditions?"

Pros: "Premium seating has more leg room"
Cons: "Entertainment system down. WiFi worked intermittently and was very slow. Without the system, food service was nonexistent. I actually asked for food to purchase only to have an attendant walk to ‘check’ and never return. Abysmal."

Pros: "Entertainment, free movies"

Pros: "Nothing."
Cons: "They separated my seat with my 2 years old son, far far away. My 2 yo son got the seat in row 13 while mine was row 23. Then the front desk staff could only help to switch to row 12 and row 13. We’re still not together. That’s horrible. Then when we got on the plane, I asked people around if they don’t mind to switch their seats, but still not working well. The flight attendants didn’t help at all. Just saying, “this is the best we can do.” What did they do? They didn’t even help me to work it out. Then one of the front desk staff came onto the plane and help me out. My son and I finally sit together. But the overall experience sucks! Alaska Airlines needs to train their crew to have more emphatic to the passengers."

Cons: "We only had one drink for a 5 hour flight! Took two hours until we were finally able to get a glass of water."

Pros: "Crew was exceptional - friendly and took care of passengers, including helping an old lady with her bags etc."

Pros: "all was good trip and service nothing to criticize"

Pros: "The selection of movies"
Cons: "Noisy unfortunately second to last row on the plane near bathroom noise and traffic. Loud conversations behind me. At one point a woman started playing music on a device and singing loudly. This was a night flight. I think one of the passengers finally asked her to stop, I would have thought one of the flight attendants would have approached her"

Pros: "Getting to where I needed to go"
Cons: "Stopping the plane to fuel at another airport understandable. But then you ran out of food for purchase on the first flight (I was sitting in the back). Then connecting at LAX was horrible. Everyone had connecting flights. Off the plane onto a bus. then through customs then shuffled outside with no guidance from employees. Finally I found someone to ask bc 15-20 people were around me in the same boat. Where the f do we go we wondered. The employee was insanely rude. I’m attentive and I listen. he was saying pay attention I told you go right blah blah blah. He was literally standing there with his arm out pointing right and never said a word to anyone. So once we figured out to go outside and right we had a stressful ten minute wal hoping we were going the right way. We were! We get to tsa and have to go through screening again. Which is insane bc we just got off a plane. The tsa agent told us this happens everyday with a smerk. On top of her attitude, her and the two other lazy ladies on her line were painfully slow. The other two lines went at least twice as fast(no exaggeration!) made it to gate 66 to find it was changed without notice to 63. Made the flight by two minutes or less sweating from running around!"

Pros: "Service was good."
Cons: "Seats are very uncomfortable, little padding. Flight was over an hour late leaving SJO."

Pros: "Usually we fly United on a direct flight to PDX. That flight is no longer available so we chose Alaska to Seattle. Their entertainment and internet actually works making them a better option than United. Flights were on time, crew was friendly, and the aircraft was clean. No complaints with Alaskan, and actually happy to change airlines after years of being with United even though it is not a direct flight to our destination."

Pros: "Yes, they My have lost it but they delivered it to make up for the mistakes."

Pros: "Alaska is great in all ways"

Pros: "Nothing"
Cons: "We were delayed. Crew was rude. Then we flew to another airport just to get fuel, which further delayed us. We arrived late to the connecting airport and missed our connecting flight home. Not given food vouchers. Had to pay for 1 checked bag despite flying internationally. Overall, very dissasatisfied with Alaska Airlines and I will be sure to go out of my way not to book again with Alaska."

Pros: "Comfort of premium seats. Free drinks and snacks."
Cons: "A little too cold. But I've learned flight are usually cold and went prepared."

Cons: "Chargers didn't work on either flight"

Pros: "Flight attendants were super friendly and responsive."
Cons: "They need an internet service that works outside the U.S. The bus ride to immigration and customs is awful."

Cons: "Would love to see more vegan options on the menu!"

Pros: "Air travel in the US is a disaster. People are cattle. Food is overpriced. Some airlines have policies that out to be criminal in how passengers are treated. The good news is Alaska and just a few other smaller airlines are far less terrible than the rest of the industry. The product is still cramped, unapitizing and not always smooth... but the crew is consistnetly awesome... and their policies are customer friendly"
Cons: "Selling the credit card on every flight for 15 minutes is torture. Force feeding us an informercial once is more than enough but if you have a round trip with connections it is 4 times. I was considering it but by the 4th time I was too annoyed to ever get your credit card"

Pros: "The staff was really friendly, easy boarding, great fast baggage claim. overall great!"

Cons: "charged for ipads, wifi didnt work,"

Cons: "It was a 6 hour flight with no meal provided, only two small cookies. It was an evening flight."

Pros: "Nada"
Cons: "Nada"

Pros: "Alaska Airlines was a great, very friendly crew and pilot. boarding was eazy , and the flight was on time."

Pros: "Nothing!!!!"
Cons: "I arrived to Costa Rica on a flight from El Salvador, police hold a long line which made a lot of people loose their connection flight including myself. After losing my flight, Alaska did NOTHING TO HELP to get a new flight or get hotel accommodation. Alaska employees showed great disregard for helping stranded costumers that lose their flight even when it was not passengers foul. I will try NOT to flight on Alaska anymore!!!!"

Pros: "Crew was accommodating and friendly-as I would expect."
Cons: "Service above and beyond the expected."

Pros: "Efficient birding and exiting process. Crew members attentive and quick"
Cons: "Plane was delayed 30 min but the team was clearly doing their best to get us going"

Cons: "Too late"

Pros: "Flight was pretty seamless, lots of room."
Cons: "Nothing bad to say"

Cons: "Delayed by 30 minutes but handled well"

Pros: "Loved the live TV and spacious room between seats."
Cons: "I didn’t like the weather delay but that’s not JetBlue’s fault."

Cons: "4hr delay"

Pros: "Nice seats WiFi staff smooth very verbgood"
Cons: "I like everything"

Pros: "Very professional and helpful staff. The Direct TV is really nice along with the selection of movies. This was my first time flying with Jet Blue and they are now my favorite airline."

Pros: "Very easy"
Cons: "Outlets and USB ports would be helpful. Also, the seats are rather narrow. And the soundproofing was less than ideal."

Cons: "Delayed."

Pros: "Usual great Jet Blue experience."
Cons: "Crew took too long before they told us reason for delay of flight from DCA to CHS"

Pros: "Crew got us boarded quickly once given the go-ahead."
Cons: "Was about 2 hours delayed but due to weather. C’est la vie."

Pros: "Everyone was great, and the communication through the weather delay was excellent."
Cons: "The entertainment: headphone jack was tricky to connect and (due to the weather) the stations didn't work."

Pros: "Seat was fine"
Cons: "Plane was blowing excessive amounts of cold air on my seat, and airflow could not be adjusted. I explained this would trigger a sinus infection, a common issue for those prone to sinus infections, not to mention it was simply uncomfortable. I asked for this to be addressed. It was not, despite I was told turning down the air might be possible. No follow up was provided. Sure enough, I now have s sinus infection."

Cons: "I got a kind late notice about flight delayed when already was on my way to airport in a cab So we wait 4 hours at airport very disappointed"

Pros: "Slight delay getting out of Boston, but we had received an email that there are runway repairs. Flight was smooth with pleasant service."

Pros: "Professionalism"

Pros: "An hour and half late due to mechanical issues in FLL"

Pros: "TV and wifi"
Cons: "issues with the vessel"

Pros: "Efficiency"

Pros: "The service and timeliness was excellent"
Cons: "The machines to print the luggage tags were not working so we had to stand in a long line - after I had checked in and paid the fees the night before to avoid that."

Pros: "Joseph, the agent at the desk at FLL"
Cons: "I missed my original flight despite being at the airport. The agent I spoke to at my original airport (PBI) was awful."

Pros: "The Crew and aircraft were great. Everything was on time."
Cons: "Someone playing a movie on their laptop with the speakers up so the whole row could watch. 2 1/2 hours of machine gun fire from some movie I couldn't see."

Pros: "Even though I think of JetBlue as a economy carrier, it still felt very professional. It seemed more professional and less stressed than any carrier I have used of late, particularly through the boarding process."

Pros: "On time arrival"

Cons: "Baggage was 25 dollars but airline checking same size bags for free at the gate?????"

Pros: "Boarding fine etc"
Cons: "WiFi never worked."

Pros: "On time take off, nice flight attendants, on time arrival."
Cons: "The entertainment system stopped working about 10 minutes before take off and never came back up."

Pros: "Smooth flight ."
Cons: "good flight."

Pros: "Nothing"
Cons: "Gum in my seat, no food or drink served,"

Pros: "What’s pleasant airline to fly. One of the few who still care."

Pros: "Thanks, Jet Blue! It was a great flight!"

Pros: "All went well. No issues whatsoever even with the cold weather and snow all over the eastern seaboard."

Pros: "The ticket agent was extremely courteous and helpful. She did her best to get our party of six seats near one another. She even came and found me several minutes after I left her station to hand deliver boarding passes to me."
Cons: "The on-line checkin process was miserable. I spent over an hour and a half attempting to checkin. I received numerous "invalid document" errors. I was unable to check in all members of my party at the same time. I was unable to check in any of the minors in my party due to the fact that I could not check in more than one person at a time."

Pros: "Service at the ticket counter was excellent."

Pros: "I value the flight was ontime. This is the most important thing for me."

Cons: "Los televisores de nuestra fila no funcionaban y al llegar el vuelo tuvimos que esperar 40 minutos para poder salir del avión."

Pros: "I've a commuter each week by plane since July, and have had an excellent experience with JetBlue. Much more reliable than any other airline I've had experience with."

Pros: "Efficient crew charge"
Cons: "Charge for earphones"

Pros: "Flight was on time. Got to my destination ahead of schedule. Great work."

Pros: "We had terrible delays and very little transparency in regards to what was going on with the flight. We were stuff on TARMAC without warning for much longer than expected. Overall it took me longer to get from Boston to DC than it took me to get from Spain to Boston. Unacceptable."

Pros: "more leg space liked loading from the back to the front of the plane."
Cons: "late departure."

Pros: "The plane arrived safely in DC."
Cons: "I didn't like that the flight was delayed but it's understandable."

Pros: "The entertainment aboard"
Cons: "The flight was delayed 45 min,Weather was fine:("

Cons: "Delay."

Pros: "Excellent service throughout."

Pros: "On time. Courteous and friendly crew."
Cons: "Nothing"

Pros: "The flight crew were very friendly and worked hard."
Cons: "We had a delay and the radio and TV's did not work the entire flight!"

Pros: "Friendly staff, everything was on time (actually got in early), and they have TVs, what more do you need?"
Cons: "No complaints, very straightforward for a short flight"

Cons: "I was completely rerouted at the last minute to take 3 flights instead of just one and completely missed all of my other connections. Avianca forced to to travel for over 36 hours and continued to have all of my rerouted flights delayed. It was the worst travel experience of my life and i received no help or compensation for missing all of my other flights. All thy gave me was one stale muffin. I will never fly with this airline again."

Pros: "Yes quick exclelente"

Cons: "My lugares gota lost"

Pros: "Due to their overbooking I was almost foreced to stay, I was told that I was travelling at my own risk: please give me a break!"
Cons: "The pushy attitude of the check in hostesses"

Pros: "Boarding and exiting were fast. They also let me take on a carry on that was far too big to be considered a carry on. Lots of overhead space. Oh and they give you a blanket and pillow to use during the flight."
Cons: "The service and entertainment wasn't as good traveling on this airline to the US as it was traveling from the US. Barely any entertainment besides fold down small TVs for every 4 rows. The app they tell you to download was useless on this flight too."

Cons: "There was a 7 hour delay for maintenance. A plane which was scheduled to depart 5 hours before ours going to the same location took off on time. Unacceptable."

Cons: "The flight did not happen because you referred me to Webjet. My meeting was rescheduled and I cancelled within 24 hours however Webjet charged me $450 to rebook. I will not be using Kayak or Webjet again."

Cons: "Did not fly as scheduled - still in Bogota"

Pros: "Quick boarding, friendly crew"
Cons: "No personal entertainment units."

Pros: "Flight was on time"
Cons: "Again they boarded he plane before door was open only thisntime it was even colder in Bogota AND it was 7:30 in the morning. Again crew was rude. Didn't clear off food items."

Pros: "Everything was ok"

Cons: "There is not even a USB available..."

Pros: "I liked everything except the food."
Cons: "There were no vegetarian options for meals"

Cons: "My flight landed at 2:00pm, and my connecting flight boards at 1:55pm. The gate was all the way on the side of the airport and I had to go through another security checkpoint and barely made my flight."

Pros: "It was ok"
Cons: "Food"

Cons: "I think the Salvadoran crew is better than the Costa Rica crew"

Pros: "Plane is fine"
Cons: "They change the flight at the last minute so they can acomodate their own staff.."

Pros: "We had great seats with lots of leg room."
Cons: "Boarding took forever"

Pros: "Courteous staff, everything was on time, and the free meal and drinks (including alcohol) is a refreshing throwback to the old days."

Pros: "Among the three flights, this was the best one! Thank you!"
Cons: "Nothing"

Cons: "Flight delay in el salvador for 4H. Instead of food voucher we received airplane food tray."

Pros: "CABIN GOOD SERVICE, STAFF VERY KIND ALWAYS SMILING. ON TIME."

Pros: "Excellent flight great flight attendants served alcoholic drinks with a delicious meals. I was greeted ny the crew when boarding and exiting the aircraft. Avianca was a wonderful experience."

Pros: "Bought hotel for us to stay the night."
Cons: "Miss booked our flight 30 passengers stuck overnight in San Salvador. Missed my connection to Pdx."

Pros: "I love the uniforms of the flight staff so polished and professional. Great airline for international flights at least you will get a meal and can check one bag for free."
Cons: "I paid for a direct flight and ended up in San Salvador?!"

Pros: "Timing"
Cons: "First plane, small. Food"

Pros: "Avianca is one ignore few airlines where you can still get a nice meal and even a drink at no additional charge. Airplanes are nice and modern and the staff is friendly"

Cons: "massive delay in the counter"

Pros: "It is super comfortable and the entertainment is great!"
Cons: "The food didn't taste great. It seems to be a general problem with Avianca pilots but usually the take-off and landings are bad. You will usually hear people say "aaaaah" during landing just because the pilots depart waaay to fast."

Pros: "Yeah, I had no problems with Avianca"

Pros: "Entertainment options"

Pros: "The passenger next to me..... That's about it"
Cons: "Extremely cramped seats, limited meal options. all I needed was something without pork and wasn't accommodated by a really rude flight attendant. No entertainment on back of seat for nearly 6 hours...."

Pros: "The flight departed on time, in-service food (not as expected flying economy), arrived on time to IAD. Overall: good."
Cons: "The food."

Pros: "I'm very dissapointed with avianca specially.now that I have a few trips coming up. When I was at the airport I asked the clerked for specific information ,I asked him how much it would cost to take my surfboards if it was going to be to expensive I would just leave them home ,he said no problem that there would be a charge of.$120_150 and it cover the trip until denpasar ,I asked are you sure?he said YES that he would put it on the note and that if I had any problems in NY to just show them the receipt well no need to say.that.when I arrived in NY I was charged again ,the cs rep of the other airline said they wouldn't have charged if avuanca would have put that the surfboard was going until denpasanr when we said that he had done it we looked stupid because he had just checked our bags on the tag until Bali but not the surfboard. So now I have to return and I'm working if I will have.to.end up paying.$1000 in.total.just for my surfboard.when this could have been avoided from the start if the cs rep of Avianca would have told.me the truth or know how to do his Job. What solution can you give ,I feel very annoyed. Thank you"
Cons: "The beverages and punctuality"

Cons: "Bad customer service when dealing with the issue."

Pros: "Generous food and drinks. Smooth flight."

Pros: "Fast and confortable, like every flight should be!!"
Cons: "The crew in Costa Rica was new and it took more time to departure because it got a little bit messy at the beginning"

Pros: "Poor attitude by crew members. Upon arrival back to the USA, found luggage had been broken and items lost. I spent 1 hour filing paperwork with Avianca- two months later and I have not heard from them. Unbelievable. Will not fly Avianca again."

Cons: "Everything. I missed the flight because I was sleeping near the gate after two night flights and no one called me to board the airplane. I got only stress from this flight. Regards, Iadviga"

Pros: "The crew was so prifessional"

Pros: "On time, no delays, good information and updates, We are impressed by the prompness of your crew."

Pros: "We liked the duration of the flight. The people were great and the food was nice with several drinks."
Cons: "We liked everything."

Pros: "Friendly staff, nice snack, free checked baggage."

Pros: "The flight was in scheduled"
Cons: "There was ONE crew member from Avianca welcoming passengers as soon as you got there, but this person disappeared after he got the forms filled out ... I didn't know who to ask about the vip room because there was no one from Avianca around so I had to spend my 2 hours sitting in the waiting room without wifi and been Cold and hangry when I as a executive class passenger was able to have access to the VIP room . That I didn't like . Also, when we were boarding the plane there was another plane for the same gate that we were boarding passengers, too ... In another words I didn't like that airport . I'll make sure never again if I can to go through la Paz, Bolivia."

Pros: "Comfy, good film selection, friendly crew."
Cons: "My entertainment screen kept turning itself off and getting stuck."

Pros: "Boarding"

Pros: "I'm still in El Salvador!"

Cons: "No vegetarian food"

Pros: "Crew was nice"
Cons: "Small plain and no snack or any entertainment for those that get stressed."

Pros: "Punctually its flight"
Cons: "Everything was fine"

Cons: "The DCA airport was having some problem. 1.5 hours late. Not very good."

Pros: "I like having the adjustable head rests."
Cons: "There was no window in the back row of seats, which was claustrophobic. The seat rows are too close together, that it was hard to focus on the movie on the seatback in front of me. My seat didn't recline at all."

Pros: "Reliable Airline - on time - kept up to date on flight timing - Great crews."
Cons: "Good stuff."

Pros: "No delays. Easy boarding."

Pros: "Internet access. Waiting area at JFK with charging stations for every seat and a tablet to order food & drink."

Pros: "Customer service on the phone."
Cons: "Delays all day on delta. On my way out and on the return flight."

Pros: "Everything was great. Our 4-hour flight went off without a hitch. We've flown with Delta many times and have never had any problems."

Cons: "Flight was delayed by an hour. No explanation given"

Cons: "It took longer to get from nyc to dc that it did Venice to NYC. Horrible....got home at 2am"

Cons: "Seats could’ve been assigned ahead of time"

Pros: "We were able to fly standby on our original 2:30p flight but had to return to DCA for checked baggages later that day"
Cons: "Connecting flight from JFK to DCA was moved from approx 2:30p to nearly 8p, making our layover 7+ hours, as opposed to 1-2 hours. No reason for this change was provided. Delta crew member in JFK was rude and unhelpful. The second agent (who ultimately booked our standby tickets for our original connecting flight) was more pleasant."

Pros: "The crew onboard was very good."
Cons: "My 4 year old daughter and I were not seated together and I was told that a 4year old could not sit alone yet Delta refused to move anyone. Instead I had to get on board and beg someone to please wait h seats with us."

Pros: "The service, free entertainment."

Pros: "Early boarding for Seniors"
Cons: "Limited food"

Pros: "The efficiency of having my boarding pass on my phone (Apple Wallet). The Kayak and Delta apps streamlined perfectly and I was able to check in and pay for luggage through Kayak! I just need to do better at checking my phone due to both apps sending me updates about flight delays and luggage locations"
Cons: "Lack of space from being confined to the middle seat but the passengers next to me were nice and the plane ride was over before I realized it."

Pros: "Nothing"
Cons: "Everything"

Cons: "There was no rhyme nor reason for who boarded first"

Pros: "Great service by gate operators."
Cons: "TSA process"

Pros: "Staff tried to be helpful"
Cons: "Silly series of events. Maintenance problem before flight left previous city, got to us and we boarded only to deplane for more repairs. Ended up with another plane, five hours later. For a 44 min flight. Would’ve been easier to drive!"

Cons: "There really needs to be a way the airlines can better make seating assignments. I was in a window seat and the woman in the middle seat was so large that her arms took all of the arm rest and some of my seat area. Even crossing my arms I was unable to not have her arm up against me."

Cons: "Disgusting smell to urine and else. It was a two-hour bad experience"

Pros: "I will always fly Delta. I have tried other airlines and they don't conmpare to Delta's service"

Cons: "Being late"

Cons: "Flight attendant took my complimentary new order but then forgot to bring me the food."

Pros: "Delta captain was very personable, kept us up to date when a slight delay was necessary."
Cons: "It took over 20 minutes to check our bags. Given that we paid $150 to "upgrade" to Economy Comfort for a ONE HOUR flight, it would have been nice if DAL enabled us to check in with Sky Priority."

Pros: "Service of all the flight staff, smooth flight, and early arrival. Staff was very courteous and helpful"
Cons: "Nothing really. It was an uneventful flight with good service"

Pros: "Staff lovely"
Cons: "Flight delayed so we got bumped to a later connecting flight An eight hour trip became a 12 hour trip"

Cons: "The plane was late to JFK and then we had to wait for them to deboard and prepare for us to get one. Now we are in DCA and we can’t even get to our gate for another 10 mins"

Cons: "Flight was late by almost 2 hours!!!"

Pros: "The flight was uneventful and although we took off late, we arrived on-time."
Cons: "The rows of seats are so tight that when the big guy in the seat in front of me leaned back (not even putting his seat back) his seat banged into my knees. A combination of cheap seats and too many seats. Made for a very uncomfortable flight."

Pros: "Flight"
Cons: "no access to sky club"

Pros: "Good food and entertainment choices on board. Little to no feedback from captain regarding inflight turbulence."
Cons: "Getting through security at the LAX Delta Terminal 2 was chaotic and the slowest I have ever encountered. There were two lines which moved at very different speeds. My husband got through his line 15min before I was finished in the other line. One line required iPads to be other, the other didn't. Something was seriously wrong with how things were being handled. Bathrooms onboard were a pigstie."

Pros: "On time"

Pros: "It was on time"
Cons: "Too short of a layover in Atlanta"

Pros: "left on time - landed early. Gate checked my luggage for me."

Pros: "Friendly crew"
Cons: "The cost of the ticket"

Pros: "As the flight was over two hours late and a runway at JFK was shut down I opted for a full refund from Delta as I would have been at my destination less than 24 hours. Kayak & Delta was good keeping me informed of changes including the 5 gate changes"

Cons: "Flight delayed due to weather and mechanical.. nightmare! Still not sure when I'll get to DCA . I was suppose to get in at 9:30 pm. Flight from atlanta won't leave until 10:20 pm."

Pros: "on board service was nice and promptly"
Cons: "Delta continúes to use an older 757 in this 6-hour flight with cramped seats and seating arrangement in business class. I have taken this flight several times in the last 2 years and written about this issue but now doubt anybody cares about these comments. To make things worse, my seat would not recline!"

Pros: "Nothing"
Cons: "Employees at the Atlanta airport have a SERIOUS chip on their shoulders. Just when you thought seats couldn't get any smaller or closer together. Paid for priority boarding but the boarding pass still said zone 3. Employees could care less."

Cons: "Delayed"

Pros: "I was delayed coming from an international flight and was so thankful for the help from delta at the counter and at the gate. I did lose my bag but that was my fault in the confusion of jfk. I got my bag in 2 days."
Cons: "When i got my bag back the handle wouldn't go down fully. Baggage handlers must've mishandled it and bent something."

Pros: "On time...great service!"
Cons: "Seats were a bit narrow."

Cons: "1. Boarding order is not by seating making boarding very inefficient"

Cons: "Too many boarding calls for different levels of service."

Pros: "delayed. equipment failure."

Pros: "Timely departure."
Cons: "My daughter was traveling alone (as a college freshman) for the second time and her bag was overweight. The counter agent was impatient with her and made her feel embarrassed"

Pros: "The Delta staff at the Marine terminal at La Guardia were fantastic and saved the staff that re-issued tickets at JFK."
Cons: "5 minutes until boarding at JFK we were told to transfer gates; upon arriving by shuttle to the new gate, passengers were informed the aircraft was downsized and 20 people needed to be bumped. I volunteered since I had a flexible schedule so Delta re-issued me a ticket at 9am JFK for a 10am flight out of La Guardia. I trusted them I'd make it in time and they said they called taxis for us so we left to go catch them. Actually, no taxis were to be found so we had to call our own and were significantly delayed. I was in the first group of 5 people to be re-issued and arrive at La Guardia. Everyone else bolted but my new boarding pass didn't work and they actually didn't properly re-issue my ticket as I had been booked as leg 3 of my international flight from Malaysia. After they called three different departments including China they were able to print my ticket at 9:54am so I sprinted through the security and to my gate and was able to somehow make the flight as they were closing the door. However probably 14 or so of the original bumped passengers definitely didn't make it."

Cons: "Nothing"

Pros: "plane left on time"
Cons: "seats were too close, luggage was delayed,"

Pros: "Everything"
Cons: "Nothing,it was all great"

Pros: "14 hour Layover when you have to recheck luggage is terrible. Can't even check in for 8 hours so stuck outside the airport with no place to go until 6 in the morning. Not good at all."
Cons: "14 hour Layover and luggage did not go straight through. Had to recheck baggage after 8 hours. Then wait another 6 hours inside the airport."

Pros: "Food"

Pros: "We made it on time"
Cons: "The food was not very good, the crew can offer water more often"

Pros: "The seat was comfortable"
Cons: "Broke my wheel off my check luggage, food wasnt good. Staff are somewhat curt & could be more friendly/accomodating."

Pros: "Quick board and deboard and the breakfast was OK"
Cons: "Flight was almost 5 hours long and we weren't allowed to bring beverages on the plane from the Panama airport (which was kind of nuts in my opinion, since I'd just gotten off another plane and had already gone through security); the flight crew only distributed beverages once. I've taken 3 hour flights where the beverage cart has gone up and down the aisle twice! I was really thirsty by the time I got off the plane, and then by the time I got through customs, it had been like 6 hours since I last had anything to drink!! They really should have offered customers AT LEAST water at some point later in the flight."

Pros: "Good airline. Try to use then often. ."
Cons: "The plane was way too cold for me"

Pros: "It was my first time with copa airlines. Excellent experience and impressed with the services that they provide, including lunch, dinner and even breakfast. So surprised when I was provided option to select breakfast from the 2 (omllet or pancake) on just 1 hour and 20 minutes flight from Panama City to Costa Rica."

Pros: "All the way it should be!"

Pros: "I was impressed that even though it was such a short flight the crew worked hard to provide everyone food and drinks."
Cons: "This was the first Copa flight that we didn't receive a full meal. The crew also seemed more serious and less friendly than on other Copa flights."

Cons: "El aeropuerto de Panamá e el peor que he visitado en mi vida"

Pros: "The flight & the attendants were all great - the food was good & the entertainment was good."
Cons: "The flight was delayed by almost an 1 hr. waiting for the airport to load the luggage. I could not understand the person making the announcements on the plane. It was garbled & so none of us really knew what he said on any of his announcements, We arrived at D.C. & we did not get our luggage. They said at the D.C. airport we would receive an email within 24 hours regarding our luggage. We didn't. They gave us a # to call - no one answered that #. We were supposed to get an email with our case # - we didn't. We were told on the plane we would get a bag of necessities - but we didn't. My husband had to keep calling different #'s to try to get ahold of someone to tell them about our luggage."

Pros: "Copa has the worlds very best gate agents and check-in agents by far... they had a huge line and held very professional atmosphere"
Cons: "Always the good there was none"

Pros: "Puntualidad"
Cons: "Comodidad"

Pros: "Free lugagge under plane food and alcohol!!"
Cons: "Long connection"

Pros: "comfortable seats with good leg room, very good food provided."
Cons: "additional xray at gate and requirement to leave all water bottle behind."

Pros: "Amazing 45 min. flight w. food and drinks. No really!!"
Cons: "Almost wish the flt was longer"

Cons: "Not enough leg room."

Cons: "The flight was overbooked from Panama to Lima, so they leaved us for another day, and we missed the flight from Lima to Cuzco as well as the tour of tomorrrow morning to Machu Pichu, more than 1200 dollars of lost and for sure no responsability from Copa."

Cons: ". The tem let me wait for ever in something I wanted to ask as a favor they said wait a second and never come back to ask what did I need."

Pros: "Excellente customer service"

Pros: "My flight was delayed, causing a lot of stress at the terminal because many people had connecting flights. The Copa staff could not have been more helpful. Copa even put me up for the night at a Sheraton in Panama City when I missed my connection, provided free transportation to and from the airport, and gave me a free dinner voucher. All in all, a well handled experience in the face of disaster."
Cons: "Getting home a day late wasn't pleasant, but it wasn't Copa's fault."

Cons: "No non-meat option for food"

Pros: "On-time departure and arrival Friendly and courteous staff"
Cons: "Old Plane No USB charging connectors"

Pros: "Very friendly, courteous and professional service"

Pros: "Well organized/great crew"
Cons: "There was nothing I didn't like. Will definitely fly Copa again"

Pros: "Good staff. Clean. A lot of room."
Cons: "No self checking in kiosk."

Pros: "Nothing I like"
Cons: "Bad all around"

Cons: "My mom had wheelchair service and the person who take care of the put her on lines fir two hours and she missed the flight connection. Even do she showed him several times the boarding pass fir the next flight. And then set her on the wrong area."

Pros: "Breakfast was actually good for airline food. Boarding was way late. The security in panama made everyone throw out water so I wasted $4. They also were not thorough at all and abandoned the metal detector at one point."

Cons: "There was no food for me, nothing at all! Nor a bag of peanuts"

Cons: "10 hr delay in San José. A nightmare!"

Pros: "The fare was relatively low so I was not expecting much beyond safe transit between Costa Rica and Panamá. I was pleasantly surprised by the robust flight crew that all seemed knowledgeable, very friendly, and professional. I particularly enjoyed the quick and easy check in, no extra charges for my very large checked item, in flight entertainment via headrest screens, ample leg room and storage, and the ability to charge my phone during the flight via USB. Even though I was a passenger in coach, we were provided a light snack and free alcohol and beverages during the short flight. All in all, even as a very frequent traveler, Copa surpassed my expectations. I will definitely fly with them again."
Cons: "The only thing I felt could be improved was the boarding process and signage. I was originally in an exit row seat but was unexpectedly relocated as I boarded. The explanation was quite vague, even though I asked the gentleman to repeat himself twice, but overall the change was fine. I was moved up a few rows and kept my window seat preference, so I wasn't upset. I only wish I had been notified earlier at the check in desk rather than holding up the line of passengers behind me."

Cons: "Both ways we had to sit and wait on board for over 2 hours on tarmac prior to take off. Captain said needed more fuel and to fix problem or to lessen weight. Tried to get bottle of water because I was dying of thirst and staff could not sell a bottle of water. Only give a 3oz cup full. Which was gone in 2 seconds."

Pros: "Everything was ok, easy, fast and got special attention in the airport for flying in copa. We didn't had to make the line for security in Costa Rica's airport"
Cons: "Nothing I can tell"

Pros: "Service is good and food is fine"
Cons: "Not happy with the lack of tv screens and movies."

Pros: "All of my flights were on time. Flight staff and gate attendants were curteous. Planes were clean and service on the plane was wonderful."

Cons: "The online booking company was confusing and not friendly"

Pros: "I really liked the flight I had on Copa Airlines this morning . I am please with the professional air that was shared. I will use the airline again and again."
Cons: "I did not like the web checkin experience, it was a very frustrating and crashed each time I used it."

Pros: "Although my flight was very short, the staff was kind and the food great! May have been one of the smoothest flight I've ever been on."

Pros: "Nice, on time and excellent service onboard"
Cons: "Nothing to mention"

Pros: "good food"

Pros: "The Service that copa has is incomparable. I hope the company doesnt change the"
Cons: "The plane didnt have screens on each chair...."

Pros: "The only good thing was boarding"
Cons: "Well i would think it would be a better expiernce cuz I've heard that copa was a good airline and their service was excelent but i was wrong the food was dry and the people were rude the entertainment was a joke. The music would play the same song's over and over."

Pros: "- nice staff - food on the plane"

Cons: "Bad food"

Pros: "The flight attendants were super nice, and caring, they brought me a new pair of headsets when the original one broke."

Pros: "I liked that they had a snack for such a short trip, and the flight attendants seemed okay."
Cons: "The worst thing was that after boarding the plane spent more time on the ground, waiting to fly than it spent actually flying and making the trip. I think it was because it's such a small airport and the plane had to wait. Also, when we got there we had to take a bus because there was something wrong with the gate, that took a long time and was unpleasant."

Pros: "Same as above."
Cons: "Same as above."

Cons: "Boarding at Panama was a mess. Completely disorganized chaos. So bad on the other end there were immigration people screaming at the crew "Copa - help your passengers a little"."