Daily cleaning, installation of cabin HEPA filters on flights from San José to Washington
|October||Best time to beat the crowds with an average 18% drop in price.|
|June||Most popular time to fly with an average 27% increase in price.|
Average price round-trip
|$445||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
United Airlines has waived its change and cancellation fees on flights from San José to Washington. Confirm policy on booking site.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland and Brazil in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers returning to the US are advised to stay home as much as possible, avoid being around people and consider getting tested for COVID-19 after returning from travel and participated in higher risk activities.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
There are currently 948 active cases of COVID-19 diagnosed in US and 0 deaths as of Jan 12 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
An average nonstop flight takes 6h 35m, covering a distance of 2046 miles.
There are 3 (nonstop) flights between San José and Washington per week, averaging 0 per day.
In the past 3 days, the cheapest one-way tickets were found on Volaris ($115) and Spirit Airlines ($119), and the lowest round-trip tickets have been found on Spirit Airlines ($189) and Multiple Airlines ($259).
United Airlines flies 3 times weekly (Sunday, Monday).
From San José to Washington, Friday is the cheapest day to fly on average and Tuesday is the most expensive. Flying from Washington back to San José , the best deals are generally found on Thursday, with Wednesday being the most expensive.
When flying out of San José you will be using San José Juan Santamaria Intl, often referred to as San José Airport. You will be landing at one of these airports: Washington Reagan-National or Washington Dulles Intl.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from San José to Washington.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Washington from San José is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Washington with an airline and back to San José with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Washington from San José up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "A full complément of movies to choose from"
Cons: "Crew could have been just a tad bit more friendly"
Pros: "Fast flight; clean cabin: tv screens at every seat"
Pros: "good service good flight"
Cons: "Change gate not done properly"
Cons: "my seat wouldn’t stay up, it was a little broken"
Pros: "Movie selection was very good"
Cons: "Gentleman sitting in front of my son was intoxicated and dropped his sauce on the floor which splattered on my son. I told the hostess who helped clean up the mess. The man was too drunk to even realize his own mess. Limit drinks. He bought 3 drinks on a 5 hour flight."
Pros: "Crew was very good."
Cons: "Fresh food and better entretaiment"
Pros: "Alaska is my favorite airline."
Cons: "My seat assignments did not transfer to Alaska so I couldn’t get my seat assigned until just before I could board."
Cons: "first class service"
Cons: "I was in the last group being boarded (D) - by the time it gets to this group it seems a kind of controlled pandemonium starts and the staff just do their best to herd people in. I have an Alaska Air credit card and one of the selling points was to board earlier, but that has not been the case, as they reserve this for their higher level customers, whatever that means. Also, on this flight, I was very unimpressed with the crew, there was a younger African American man, who was particularly unfriendly, he clearly needs remedial training in customer service. I was disappointed with my experience this time as I have mostly found the crews to be very professional."
Pros: "Crew Entertainment"
Cons: "Two hour delay"
Pros: "Both the ground crew and flight crew provided exceptional service. They were caring, attentive, and very helpful from the time we arrived at the airport in San Francisco until we landed at Washington Dulles."
Cons: "No complaints whatsoever."
Pros: "Plane left on time and arrived half an hour before schedured"
Cons: "The plane is not clean, seat very small I am not a fat person"
Pros: "Roomy seats and all together comfortable."
Cons: "There wasn't anything we did not like."
Cons: "The gate was switched at the last hour for no apparent reason to a gate that had a delayed flight. My flight was delayed an hour as we waited for the first flight to depart and then my flight to deplane, get cleaned, load and depart. Not sure why this needed to happen."
Pros: "Our flight attendants were fantastic."
Cons: "The application I had to download had cookies."
Pros: "The great selection of movies available on the flight."
Cons: "The flight attendants seemed rude and not friendly."
Pros: "Also...spacious seating by coach standards"
Cons: "Never a fan of boarding zones but it was fine"
Pros: "The assistance by the San Jose CR Alaska office re; my misplaced carry on and their super help in the return exchange of backpacks"
Cons: "Meal on board charges"
Pros: "On time. Tons of free movie options. Good snack options. Comfortable seats."
Pros: "Flight was not crowded, so there was an empty middle seat. Arrived early."
Cons: "Nothing to complain about."
Pros: "The flight was on time, the crew was very friendly and the seats were very comfortable. Overall very good experience."
Pros: "I had an aisle seat with no one in the middle seat next to me. Very little turbulence over The Rockies. Movie selections poor...same as back in March and it is now July."
Cons: "Flight arrived at 12:05 a.m. rather than 10:45 p.m. flight path went to Charlotte N.C. and then to Dulles..strange. Due to heavy traffic or weather conditions?"
Pros: "Premium seating has more leg room"
Cons: "Entertainment system down. WiFi worked intermittently and was very slow. Without the system, food service was nonexistent. I actually asked for food to purchase only to have an attendant walk to ‘check’ and never return. Abysmal."
Pros: "Entertainment, free movies"
Cons: "They separated my seat with my 2 years old son, far far away. My 2 yo son got the seat in row 13 while mine was row 23. Then the front desk staff could only help to switch to row 12 and row 13. We’re still not together. That’s horrible. Then when we got on the plane, I asked people around if they don’t mind to switch their seats, but still not working well. The flight attendants didn’t help at all. Just saying, “this is the best we can do.” What did they do? They didn’t even help me to work it out. Then one of the front desk staff came onto the plane and help me out. My son and I finally sit together. But the overall experience sucks! Alaska Airlines needs to train their crew to have more emphatic to the passengers."
Cons: "We only had one drink for a 5 hour flight! Took two hours until we were finally able to get a glass of water."
Pros: "Crew was exceptional - friendly and took care of passengers, including helping an old lady with her bags etc."
Pros: "all was good trip and service nothing to criticize"
Pros: "The selection of movies"
Cons: "Noisy unfortunately second to last row on the plane near bathroom noise and traffic. Loud conversations behind me. At one point a woman started playing music on a device and singing loudly. This was a night flight. I think one of the passengers finally asked her to stop, I would have thought one of the flight attendants would have approached her"
Pros: "Getting to where I needed to go"
Cons: "Stopping the plane to fuel at another airport understandable. But then you ran out of food for purchase on the first flight (I was sitting in the back). Then connecting at LAX was horrible. Everyone had connecting flights. Off the plane onto a bus. then through customs then shuffled outside with no guidance from employees. Finally I found someone to ask bc 15-20 people were around me in the same boat. Where the f do we go we wondered. The employee was insanely rude. I’m attentive and I listen. he was saying pay attention I told you go right blah blah blah. He was literally standing there with his arm out pointing right and never said a word to anyone. So once we figured out to go outside and right we had a stressful ten minute wal hoping we were going the right way. We were! We get to tsa and have to go through screening again. Which is insane bc we just got off a plane. The tsa agent told us this happens everyday with a smerk. On top of her attitude, her and the two other lazy ladies on her line were painfully slow. The other two lines went at least twice as fast(no exaggeration!) made it to gate 66 to find it was changed without notice to 63. Made the flight by two minutes or less sweating from running around!"
Pros: "Service was good."
Cons: "Seats are very uncomfortable, little padding. Flight was over an hour late leaving SJO."
Pros: "Usually we fly United on a direct flight to PDX. That flight is no longer available so we chose Alaska to Seattle. Their entertainment and internet actually works making them a better option than United. Flights were on time, crew was friendly, and the aircraft was clean. No complaints with Alaskan, and actually happy to change airlines after years of being with United even though it is not a direct flight to our destination."
Pros: "Yes, they My have lost it but they delivered it to make up for the mistakes."
Pros: "Alaska is great in all ways"
Cons: "We were delayed. Crew was rude. Then we flew to another airport just to get fuel, which further delayed us. We arrived late to the connecting airport and missed our connecting flight home. Not given food vouchers. Had to pay for 1 checked bag despite flying internationally. Overall, very dissasatisfied with Alaska Airlines and I will be sure to go out of my way not to book again with Alaska."
Pros: "Comfort of premium seats. Free drinks and snacks."
Cons: "A little too cold. But I've learned flight are usually cold and went prepared."
Cons: "Chargers didn't work on either flight"
Pros: "Flight attendants were super friendly and responsive."
Cons: "They need an internet service that works outside the U.S. The bus ride to immigration and customs is awful."
Cons: "Would love to see more vegan options on the menu!"
Pros: "Air travel in the US is a disaster. People are cattle. Food is overpriced. Some airlines have policies that out to be criminal in how passengers are treated. The good news is Alaska and just a few other smaller airlines are far less terrible than the rest of the industry. The product is still cramped, unapitizing and not always smooth... but the crew is consistnetly awesome... and their policies are customer friendly"
Cons: "Selling the credit card on every flight for 15 minutes is torture. Force feeding us an informercial once is more than enough but if you have a round trip with connections it is 4 times. I was considering it but by the 4th time I was too annoyed to ever get your credit card"
Pros: "The staff was really friendly, easy boarding, great fast baggage claim. overall great!"
Cons: "charged for ipads, wifi didnt work,"
Cons: "It was a 6 hour flight with no meal provided, only two small cookies. It was an evening flight."
Pros: "Alaska Airlines was a great, very friendly crew and pilot. boarding was eazy , and the flight was on time."
Cons: "I arrived to Costa Rica on a flight from El Salvador, police hold a long line which made a lot of people loose their connection flight including myself. After losing my flight, Alaska did NOTHING TO HELP to get a new flight or get hotel accommodation. Alaska employees showed great disregard for helping stranded costumers that lose their flight even when it was not passengers foul. I will try NOT to flight on Alaska anymore!!!!"
Pros: "Crew was accommodating and friendly-as I would expect."
Cons: "Service above and beyond the expected."
Pros: "Efficient birding and exiting process. Crew members attentive and quick"
Cons: "Plane was delayed 30 min but the team was clearly doing their best to get us going"
Cons: "Too late"
Pros: "Flight was pretty seamless, lots of room."
Cons: "Nothing bad to say"
Cons: "Delayed by 30 minutes but handled well"
Pros: "Loved the live TV and spacious room between seats."
Cons: "I didn’t like the weather delay but that’s not JetBlue’s fault."
Cons: "4hr delay"
Pros: "Nice seats WiFi staff smooth very verbgood"
Cons: "I like everything"
Pros: "Very professional and helpful staff. The Direct TV is really nice along with the selection of movies. This was my first time flying with Jet Blue and they are now my favorite airline."
Pros: "Very easy"
Cons: "Outlets and USB ports would be helpful. Also, the seats are rather narrow. And the soundproofing was less than ideal."
Pros: "Usual great Jet Blue experience."
Cons: "Crew took too long before they told us reason for delay of flight from DCA to CHS"
Pros: "Crew got us boarded quickly once given the go-ahead."
Cons: "Was about 2 hours delayed but due to weather. C’est la vie."
Pros: "Everyone was great, and the communication through the weather delay was excellent."
Cons: "The entertainment: headphone jack was tricky to connect and (due to the weather) the stations didn't work."
Pros: "Seat was fine"
Cons: "Plane was blowing excessive amounts of cold air on my seat, and airflow could not be adjusted. I explained this would trigger a sinus infection, a common issue for those prone to sinus infections, not to mention it was simply uncomfortable. I asked for this to be addressed. It was not, despite I was told turning down the air might be possible. No follow up was provided. Sure enough, I now have s sinus infection."
Cons: "I got a kind late notice about flight delayed when already was on my way to airport in a cab So we wait 4 hours at airport very disappointed"
Pros: "Slight delay getting out of Boston, but we had received an email that there are runway repairs. Flight was smooth with pleasant service."
Pros: "An hour and half late due to mechanical issues in FLL"
Pros: "TV and wifi"
Cons: "issues with the vessel"
Pros: "The service and timeliness was excellent"
Cons: "The machines to print the luggage tags were not working so we had to stand in a long line - after I had checked in and paid the fees the night before to avoid that."
Pros: "Joseph, the agent at the desk at FLL"
Cons: "I missed my original flight despite being at the airport. The agent I spoke to at my original airport (PBI) was awful."
Pros: "The Crew and aircraft were great. Everything was on time."
Cons: "Someone playing a movie on their laptop with the speakers up so the whole row could watch. 2 1/2 hours of machine gun fire from some movie I couldn't see."
Pros: "Even though I think of JetBlue as a economy carrier, it still felt very professional. It seemed more professional and less stressed than any carrier I have used of late, particularly through the boarding process."
Pros: "On time arrival"
Cons: "Baggage was 25 dollars but airline checking same size bags for free at the gate?????"
Pros: "Boarding fine etc"
Cons: "WiFi never worked."
Pros: "On time take off, nice flight attendants, on time arrival."
Cons: "The entertainment system stopped working about 10 minutes before take off and never came back up."
Pros: "Smooth flight ."
Cons: "good flight."
Cons: "Gum in my seat, no food or drink served,"
Pros: "What’s pleasant airline to fly. One of the few who still care."
Pros: "Thanks, Jet Blue! It was a great flight!"
Pros: "All went well. No issues whatsoever even with the cold weather and snow all over the eastern seaboard."
Pros: "The ticket agent was extremely courteous and helpful. She did her best to get our party of six seats near one another. She even came and found me several minutes after I left her station to hand deliver boarding passes to me."
Cons: "The on-line checkin process was miserable. I spent over an hour and a half attempting to checkin. I received numerous "invalid document" errors. I was unable to check in all members of my party at the same time. I was unable to check in any of the minors in my party due to the fact that I could not check in more than one person at a time."
Pros: "Service at the ticket counter was excellent."
Pros: "I value the flight was ontime. This is the most important thing for me."
Cons: "Los televisores de nuestra fila no funcionaban y al llegar el vuelo tuvimos que esperar 40 minutos para poder salir del avión."
Pros: "I've a commuter each week by plane since July, and have had an excellent experience with JetBlue. Much more reliable than any other airline I've had experience with."
Pros: "Efficient crew charge"
Cons: "Charge for earphones"
Pros: "Flight was on time. Got to my destination ahead of schedule. Great work."
Pros: "We had terrible delays and very little transparency in regards to what was going on with the flight. We were stuff on TARMAC without warning for much longer than expected. Overall it took me longer to get from Boston to DC than it took me to get from Spain to Boston. Unacceptable."
Pros: "more leg space liked loading from the back to the front of the plane."
Cons: "late departure."
Pros: "The plane arrived safely in DC."
Cons: "I didn't like that the flight was delayed but it's understandable."
Pros: "The entertainment aboard"
Cons: "The flight was delayed 45 min,Weather was fine:("
Pros: "Excellent service throughout."
Pros: "On time. Courteous and friendly crew."
Pros: "The flight crew were very friendly and worked hard."
Cons: "We had a delay and the radio and TV's did not work the entire flight!"
Pros: "Friendly staff, everything was on time (actually got in early), and they have TVs, what more do you need?"
Cons: "No complaints, very straightforward for a short flight"
Pros: "I don t know what hapen with Avianca. The Atencion in bussines Class is bad and the food is to poor"
Pros: "the flight was on time"
Pros: "Friendly crew"
Cons: "More water offered during trip"
Pros: "Online check-in, boading"
Cons: "I was completely rerouted at the last minute to take 3 flights instead of just one and completely missed all of my other connections. Avianca forced to to travel for over 36 hours and continued to have all of my rerouted flights delayed. It was the worst travel experience of my life and i received no help or compensation for missing all of my other flights. All thy gave me was one stale muffin. I will never fly with this airline again."
Pros: "Yes quick exclelente"
Cons: "My lugares gota lost"
Cons: "When you are selling a fly with connections, there must be at least 2 hours bewteen flyes, I was running like crazy to not lose my fly."
Pros: "The flights wers on time"
Cons: "I needed to change the date,,,,but no answer at Avianca....so I ended up wasting the full amount I paid.NEVER AGAIN do I use KAYAK!"
Cons: "Good service"
Cons: "First plane, small. Food"
Pros: "Avianca is one ignore few airlines where you can still get a nice meal and even a drink at no additional charge. Airplanes are nice and modern and the staff is friendly"
Cons: "massive delay in the counter"
Cons: "To wait"
Pros: "It is super comfortable and the entertainment is great!"
Cons: "The food didn't taste great. It seems to be a general problem with Avianca pilots but usually the take-off and landings are bad. You will usually hear people say "aaaaah" during landing just because the pilots depart waaay to fast."
Cons: "The time in the check in Line was horrible, why the people who made your check in on line wait around at airport, more that the people don't have check in? It is absurd!!"
Pros: "Staff was nice. Relatively comfortable, good movie selection"
Cons: "I'm vegetarian, only ham and cheese sandwich"
Pros: "I'm very dissapointed with avianca specially.now that I have a few trips coming up. When I was at the airport I asked the clerked for specific information ,I asked him how much it would cost to take my surfboards if it was going to be to expensive I would just leave them home ,he said no problem that there would be a charge of.$120_150 and it cover the trip until denpasar ,I asked are you sure?he said YES that he would put it on the note and that if I had any problems in NY to just show them the receipt well no need to say.that.when I arrived in NY I was charged again ,the cs rep of the other airline said they wouldn't have charged if avuanca would have put that the surfboard was going until denpasanr when we said that he had done it we looked stupid because he had just checked our bags on the tag until Bali but not the surfboard. So now I have to return and I'm working if I will have.to.end up paying.$1000 in.total.just for my surfboard.when this could have been avoided from the start if the cs rep of Avianca would have told.me the truth or know how to do his Job. What solution can you give ,I feel very annoyed. Thank you"
Cons: "The beverages and punctuality"
Cons: "Bad customer service when dealing with the issue."
Pros: "Generous food and drinks. Smooth flight."
Pros: "Kind and respectful personnel"
Cons: "I was asked to be at the La Paz airport 3 hr before international flight, so did I, only to see the check in open 1.5 hours before the flight, more consistency needed"
Pros: "Entertainment options were great."
Cons: "It would be nice to have food options that do not include meat. However, in general the food was poor."
Pros: "Fast and confortable, like every flight should be!!"
Cons: "The crew in Costa Rica was new and it took more time to departure because it got a little bit messy at the beginning"
Pros: "Poor attitude by crew members. Upon arrival back to the USA, found luggage had been broken and items lost. I spent 1 hour filing paperwork with Avianca- two months later and I have not heard from them. Unbelievable. Will not fly Avianca again."
Cons: "Everything. I missed the flight because I was sleeping near the gate after two night flights and no one called me to board the airplane. I got only stress from this flight. Regards, Iadviga"
Pros: "The crew was so prifessional"
Pros: "On time, no delays, good information and updates, We are impressed by the prompness of your crew."
Pros: "We liked the duration of the flight. The people were great and the food was nice with several drinks."
Cons: "We liked everything."
Pros: "Friendly staff, nice snack, free checked baggage."
Pros: "My best experience so far"
Cons: "Flight was almost an hour late, everyone lined up to board and they didn't boder to make any announcement or explanation. How rude!"
Pros: "The flight was in scheduled"
Cons: "There was ONE crew member from Avianca welcoming passengers as soon as you got there, but this person disappeared after he got the forms filled out ... I didn't know who to ask about the vip room because there was no one from Avianca around so I had to spend my 2 hours sitting in the waiting room without wifi and been Cold and hangry when I as a executive class passenger was able to have access to the VIP room . That I didn't like . Also, when we were boarding the plane there was another plane for the same gate that we were boarding passengers, too ... In another words I didn't like that airport . I'll make sure never again if I can to go through la Paz, Bolivia."
Cons: "I was not informed of having to pay $150 extra for having a surfboard, very disapointing"
Pros: "everything except boarding"
Cons: "I arrived on time with my boarding pass printed but there were so many people because Avianca was not organized that i had to ask for help to get on time on the airplane. Avianca is very slow at the counter, otherwise i like it."
Pros: "Comfy, good film selection, friendly crew."
Cons: "My entertainment screen kept turning itself off and getting stuck."
Cons: "4 1/2 hour delay in San Salvador"
Pros: "I'm still in El Salvador!"
Cons: "No vegetarian food"
Pros: "Crew was nice"
Cons: "Small plain and no snack or any entertainment for those that get stressed."
Pros: "La comida muy mala"
Pros: "Punctually its flight"
Cons: "Everything was fine"
Cons: "The couple next to me kept getting wine from the flight crew and were obnoxiously drunk. I couldn't hear my movie, couldn't sleep, couldn't read, but also couldn't leave. I was hungry because Avianca only served pork dishes I couldn't eat and didn't offer me something else. Please consider ALL of your customers' comfort when creating your food and beverage policies."
Pros: "My seat was comfortable"
Cons: "I had to pay too much for extra pounds. The tv sound was not working at the seat at was at. The crew was to slow to remove the trash after food. They were so slow that coffe was not provided because by that time people were asking for it there was turbulence. Too slow the crew from this flight."
Pros: "They treat passengers like they matter; they serve food, drinks and even smile at their guests. I thought I was transported to a different generation. Good for you, Avianca! I'll fly again."
Cons: "Passengers were filthy. Not the airline's fault."
Pros: "Los espacios amplios en asientos y el entretenimiento moderno."
Pros: "Everithing the comfort, clean plane, the service, smooth landing"
Pros: "Everything from online check-in to in-flight service, smooth landings and on time performance were great. We took 4 flights in November from SFO to Costa Rica. Very short 1hr layover in San Salvador airport. Shortest total flight time available! As Americans it was nice to be immersed in Latin culture right from the start. We needed to use Avianca live phone support before departure which was also excellent. We would fly this Airline again."
Cons: "No complaints, very well organized in flight and ground services."
Cons: "Nothing,it was all great"
Pros: "14 hour Layover when you have to recheck luggage is terrible. Can't even check in for 8 hours so stuck outside the airport with no place to go until 6 in the morning. Not good at all."
Cons: "14 hour Layover and luggage did not go straight through. Had to recheck baggage after 8 hours. Then wait another 6 hours inside the airport."
Pros: "We made it on time"
Cons: "The food was not very good, the crew can offer water more often"
Pros: "The seat was comfortable"
Cons: "Broke my wheel off my check luggage, food wasnt good. Staff are somewhat curt & could be more friendly/accomodating."
Pros: "Quick board and deboard and the breakfast was OK"
Cons: "Flight was almost 5 hours long and we weren't allowed to bring beverages on the plane from the Panama airport (which was kind of nuts in my opinion, since I'd just gotten off another plane and had already gone through security); the flight crew only distributed beverages once. I've taken 3 hour flights where the beverage cart has gone up and down the aisle twice! I was really thirsty by the time I got off the plane, and then by the time I got through customs, it had been like 6 hours since I last had anything to drink!! They really should have offered customers AT LEAST water at some point later in the flight."
Pros: "Good airline. Try to use then often. ."
Cons: "The plane was way too cold for me"
Pros: "It was my first time with copa airlines. Excellent experience and impressed with the services that they provide, including lunch, dinner and even breakfast. So surprised when I was provided option to select breakfast from the 2 (omllet or pancake) on just 1 hour and 20 minutes flight from Panama City to Costa Rica."
Pros: "All the way it should be!"
Pros: "I was impressed that even though it was such a short flight the crew worked hard to provide everyone food and drinks."
Cons: "This was the first Copa flight that we didn't receive a full meal. The crew also seemed more serious and less friendly than on other Copa flights."
Cons: "El aeropuerto de Panamá e el peor que he visitado en mi vida"
Pros: "The flight & the attendants were all great - the food was good & the entertainment was good."
Cons: "The flight was delayed by almost an 1 hr. waiting for the airport to load the luggage. I could not understand the person making the announcements on the plane. It was garbled & so none of us really knew what he said on any of his announcements, We arrived at D.C. & we did not get our luggage. They said at the D.C. airport we would receive an email within 24 hours regarding our luggage. We didn't. They gave us a # to call - no one answered that #. We were supposed to get an email with our case # - we didn't. We were told on the plane we would get a bag of necessities - but we didn't. My husband had to keep calling different #'s to try to get ahold of someone to tell them about our luggage."
Pros: "Copa has the worlds very best gate agents and check-in agents by far... they had a huge line and held very professional atmosphere"
Cons: "Always the good there was none"
Pros: "Free lugagge under plane food and alcohol!!"
Cons: "Long connection"
Pros: "comfortable seats with good leg room, very good food provided."
Cons: "additional xray at gate and requirement to leave all water bottle behind."
Pros: "Amazing 45 min. flight w. food and drinks. No really!!"
Cons: "Almost wish the flt was longer"
Cons: "Not enough leg room."
Cons: "The flight was overbooked from Panama to Lima, so they leaved us for another day, and we missed the flight from Lima to Cuzco as well as the tour of tomorrrow morning to Machu Pichu, more than 1200 dollars of lost and for sure no responsability from Copa."
Cons: ". The tem let me wait for ever in something I wanted to ask as a favor they said wait a second and never come back to ask what did I need."
Pros: "Excellente customer service"
Pros: "My flight was delayed, causing a lot of stress at the terminal because many people had connecting flights. The Copa staff could not have been more helpful. Copa even put me up for the night at a Sheraton in Panama City when I missed my connection, provided free transportation to and from the airport, and gave me a free dinner voucher. All in all, a well handled experience in the face of disaster."
Cons: "Getting home a day late wasn't pleasant, but it wasn't Copa's fault."
Cons: "No non-meat option for food"
Pros: "On-time departure and arrival Friendly and courteous staff"
Cons: "Old Plane No USB charging connectors"
Pros: "Very friendly, courteous and professional service"
Pros: "Well organized/great crew"
Cons: "There was nothing I didn't like. Will definitely fly Copa again"
Pros: "Good staff. Clean. A lot of room."
Cons: "No self checking in kiosk."
Pros: "Nothing I like"
Cons: "Bad all around"
Cons: "My mom had wheelchair service and the person who take care of the put her on lines fir two hours and she missed the flight connection. Even do she showed him several times the boarding pass fir the next flight. And then set her on the wrong area."
Pros: "Breakfast was actually good for airline food. Boarding was way late. The security in panama made everyone throw out water so I wasted $4. They also were not thorough at all and abandoned the metal detector at one point."
Cons: "There was no food for me, nothing at all! Nor a bag of peanuts"
Cons: "10 hr delay in San José. A nightmare!"
Pros: "The fare was relatively low so I was not expecting much beyond safe transit between Costa Rica and Panamá. I was pleasantly surprised by the robust flight crew that all seemed knowledgeable, very friendly, and professional. I particularly enjoyed the quick and easy check in, no extra charges for my very large checked item, in flight entertainment via headrest screens, ample leg room and storage, and the ability to charge my phone during the flight via USB. Even though I was a passenger in coach, we were provided a light snack and free alcohol and beverages during the short flight. All in all, even as a very frequent traveler, Copa surpassed my expectations. I will definitely fly with them again."
Cons: "The only thing I felt could be improved was the boarding process and signage. I was originally in an exit row seat but was unexpectedly relocated as I boarded. The explanation was quite vague, even though I asked the gentleman to repeat himself twice, but overall the change was fine. I was moved up a few rows and kept my window seat preference, so I wasn't upset. I only wish I had been notified earlier at the check in desk rather than holding up the line of passengers behind me."
Cons: "Both ways we had to sit and wait on board for over 2 hours on tarmac prior to take off. Captain said needed more fuel and to fix problem or to lessen weight. Tried to get bottle of water because I was dying of thirst and staff could not sell a bottle of water. Only give a 3oz cup full. Which was gone in 2 seconds."
Pros: "Everything was ok, easy, fast and got special attention in the airport for flying in copa. We didn't had to make the line for security in Costa Rica's airport"
Cons: "Nothing I can tell"
Pros: "Service is good and food is fine"
Cons: "Not happy with the lack of tv screens and movies."
Pros: "All of my flights were on time. Flight staff and gate attendants were curteous. Planes were clean and service on the plane was wonderful."
Cons: "The online booking company was confusing and not friendly"
Pros: "I really liked the flight I had on Copa Airlines this morning . I am please with the professional air that was shared. I will use the airline again and again."
Cons: "I did not like the web checkin experience, it was a very frustrating and crashed each time I used it."
Pros: "Although my flight was very short, the staff was kind and the food great! May have been one of the smoothest flight I've ever been on."
Pros: "Nice, on time and excellent service onboard"
Cons: "Nothing to mention"
Pros: "good food"
Pros: "The Service that copa has is incomparable. I hope the company doesnt change the"
Cons: "The plane didnt have screens on each chair...."
Pros: "The only good thing was boarding"
Cons: "Well i would think it would be a better expiernce cuz I've heard that copa was a good airline and their service was excelent but i was wrong the food was dry and the people were rude the entertainment was a joke. The music would play the same song's over and over."
Pros: "- nice staff - food on the plane"
Cons: "Bad food"
Pros: "The flight attendants were super nice, and caring, they brought me a new pair of headsets when the original one broke."
Pros: "I liked that they had a snack for such a short trip, and the flight attendants seemed okay."
Cons: "The worst thing was that after boarding the plane spent more time on the ground, waiting to fly than it spent actually flying and making the trip. I think it was because it's such a small airport and the plane had to wait. Also, when we got there we had to take a bus because there was something wrong with the gate, that took a long time and was unpleasant."
Pros: "Same as above."
Cons: "Same as above."
Cons: "Boarding at Panama was a mess. Completely disorganized chaos. So bad on the other end there were immigration people screaming at the crew "Copa - help your passengers a little"."
Pros: "The boarding was pretty good for this flight, seemed simple enough, everyone was pleasant. And I was near an exit, which offered sufficient leg room."
Cons: "I was disappointed by a few things... 1. The staff didn't much care to be there. They seemed distant and unconcerned, although their words were supportive. I just got off a flight from Seoul to SF, with United (892) and they admittedly stated that they were understaffed (which was completely fine) and their attitudes were much more supportive than that of the following team (486), a flight from SF to IAD. 2. I was surprised, that on a 5hr flight, they only offered a half bag of mixed items and two rounds of beverages. I was sure that they would feed us something. However, if it's not the policy, I get it...but I asked if they had anything I could purchase, the flight attendant points me to the menu pamphlet and says that I could choose from there. I asked for the Chilled Chicken with Slaw and she promptly lets me know that they only have cheeseburgers, a protein box and Cheese. For a person who's lactose intolerant, I was again disappointed by the service--why ask me to go to the menu, if you knew there were only three items you were offering?? So I didn't order anything. 3. The entertainment blows my mind. I've flown with you guys like 8 times this year, and the app still does not work properly, however, before every flight, someone mentions over the intercom to be sure to download the app...but if it doesn't work...why offer it? Also, if there are tvs at the back of every headrest, the least you could offer is a random movie, versus the commercials about how great the app is, or whatever was scrolling along. Lastly, please note, I was trying to figure out a way to make a comment to United...but didn't want to sound TOOO disgruntled. I'm not opposed to flying with UA, absolutely not, but if any of these things are addressed, I definitely feel you will be making a massive improvement on what seems to be an airline that I'd think twice about taking. Feel free to e-mail or call me. I don't mean to sound rude...but having flown other airlines, and knowing that UA has been around for a while, i just hoped the experience would be better."
Pros: "Left on tarmac for 20 minutes prior to takeoff. Late flying into IAD with no guidance from crew or ground crew with very short time to catch next flight. With no info, felt abandoned."
Cons: "Lack of info from United crew."
Pros: "The crew was friendly and helpful. We were always informed of what was going on."
Cons: "Wifi access"
Pros: "I did not like any part of the trap maybe when they offered us some preferences that was included in the fly that's about it"
Cons: "The flight was 3 hours delayed the text message updates said we're not accurate"
Pros: "The flight attendants are very hospitable..The food was good..The flight was so good it was a very good experience. We are lucky to choose ANA."
Cons: "This flight was cancelled."
Pros: "The plane was clean and the crew were pleasant and polite. I was a little surprised that the pilot announced they wanted to leave early; there were a couple of announcements about that while we were boarding. When we arrived at LAX there wasn't a gate available, because we were early, so I don't think we gained anything other than a feeling of being herded quickly."
Cons: "Entertainment options were limited; Friends and Big Bang reruns plus some music videos. According to the app, these don't work on Windows 8, which is what I had. The seats are cramped with very little tilt. I had an aisle seat and was hit by nearly everyone walking by, even though it wasn't a rough flight. I would rather not fly with this airline; I don't see anything that they do that would encourage my return business. Frankly, I've had better flights on Southwest!"
Pros: "Timely and comfortable. Landed ahead of schedule"
Cons: "The small commuter planes used for the trip are not smooth rides at all. Very uncomfortable"
Pros: "Willing to drive to Charlottesville. Difficulty finding one way rental"
Pros: "The crew was great."
Cons: "We had a long delay with the cabin so I missed my next flight."
Pros: "Iad to Boston on board attendants"
Cons: "Flight timing excellent"
Pros: "The flight was smooth and comfortable. The atmosphere was nice and the crew was friendly."
Cons: "I didn't like that the crew took so long to help me find an overhead bin location for my carry-on bag. Also, they need to provide FREE entertainment and better snacks for international flights."
Pros: "Staff were helpful, the flight took off on time and the trip was smooth."
Cons: "No complaints on any front."
Cons: "there was no in-flight entertainment for the duration of the flight."
Cons: "need to do pre assigned seating during the purchase of the tickets"
Pros: "finally reached our destination"
Cons: "germany was apparently having a strike. all flights were cancelled. we were made to wait overnight. then sent to frankfurt. then sent to venice. couldnt land there. we landed in bologna italy. then made to wait overnight. then we flew to rome. then we flew to chisinau... finally. what was initially supposed to be 18hr flight. turned into a 5 day trip. i want a refund!"
Cons: "The worst part was the new seats are the smallest ever. I could not sit without my knees jammed into the seat in front of me, and on both legs, Ithe seats were narrow that the people next to me and I were overlapping shoulders - that was a first. Unless its flights in the future are significantly advantageous, United's losing my business. It's not worth saving a few bucks to me to be so uncomfortable."
Pros: "Good service, good movies, fast flight"
Cons: "They could not get the sky way to work AND we had to take the Dulles bus then escalators then train then escalators and still a fair amount of walking and waiting to get to ground transport-- 1 hour from landing!"
Pros: "Crew was solid"
Pros: "United crews use to tell me you couldn't preboard with children but they must have changed that policy because they allowed it this time."
Cons: "They always ask a second time for the boarding pass after the first agent scans it. They should tell you to keep it out if they are going to review it a second time."
Pros: "Everything was fantastic"
Pros: "The crew that helped get everyone booked on another flight did an outstanding job. Too bad we had to sit around for 3 hours to find out that the flight was canceled."
Cons: "Not enough communication as to the flight being canceled. Too long to inform us that it was canceled. We were told that the flight was always on time with the exception of the past few days. We were told that the service was starting to slip."
Pros: "The duration of the flight - no stops"
Cons: "The food was poor, the airplane was an old one"
Pros: "Aircraft was fairly clean and staff was courteous. Good entertainment options"
Cons: "1 hour delay after boarding on time. Rough landing."
Cons: "No snacks offered on the plane"
Pros: "The whole trip was easy and non dreadful"
Cons: "It was late boarding and landing. Our bags were sitting in the rain."
Pros: "Crew was nice."
Cons: "Less leg room than any other airline, complementary food is real bad, they charge you for everything, movies, alcohol and food, in other airlines they do not charge you for none of the above!"
Cons: "Maintenance delays and rerouting caused me to miss my reserved ground transit in LA... United claimed on the phone I would be reimbursed for a taxi, but changed their mind when I sent them a receipt a few days later."
Pros: "sufficient space for luggage overhead"
Cons: "too much chatter among crew, especially during boarding and disembarking rest rooms too small - claustrophobic additional, and roomier rest rooms could help wish announcements could be delivered more slowly, better enunciated, and less slurred; often cannot be understood; one often has to guess the meaning more smiles and friendlier tones and attitude could help having window seat can be very inconvenient when leaving one's seat"
Cons: "No TV"
Pros: "Quick short sweet flight"
Cons: "Boarding late"
Pros: "Got there."
Cons: "Small, cramped seating. Outdoor jetway upon arrival."
Pros: "They boarded is quickly"
Cons: "Plane was delayed on runway for over an hour. When the passenger next to me asked the lead flight attnd about her connecting flight the attnd was extremely rude and of no help. Any ? was answered with "well just look at your united airways app". Then later I asked what gate we were coming in on and her reply was "the capt just said it". I replied saying "sorry I didn't hear it" and again the flight attnd answered "look on your UA app". I don't usually fly UA so I didn't have it. Overall she was short, snarky and rude with ever reasonable question asked. No one was rude to her but her attitude was shocking. I travel quite often and have never seen an antd speak or act this way to passengers. I understand things get stressful, but I def won't be flying UA again if this is the way they allow flight attnds to speak to customers. She way beyond rude and lazy and I hope the girl she was training doesn't pick up those traits either."
Pros: "Airbus is the best commercial way to travel"
Pros: "Fast, friendly, on time"
Pros: "The crew was excellent"
Cons: "The flight got delay because of that I had problems at customs and immigration"
Cons: "Broken WiFi"
Cons: "Flight cancelled- rebooked then delayed 9 times- sat in airport for 12 hours for a one hour flight!!"
Pros: "Courtesy and smiling faces"
Cons: "I was sitting in the last row facing the economy class, the divided curtain wasn't wide and thick enough to give you some privacy."
Pros: "United made arrangements for me because of the flight delays"
Cons: "The first flight was delayed 4 hours so United got me a taxi to Dulles to catch my next flight. It worked but then that flight was delayed one hour."
Pros: "We were well compensated for a traveling fiasco. Our plane died in Newark. Our new plane wasn't big enough for 12 of us. It was a pretty crummy to spend Easter Sunday at the airport while our entire family celebrated the holiday. I do really appreciate the travel certificates we received for our trouble."
Cons: "As I stated above, we were stuck at the airport for the duration of Easter Sunday. We were supposed to be home by 1:30pm. Kind of a bummer to have wasted the entire holiday; but I guess that's what you get for traveling on holidays."
Pros: "I liked that your beverages are complimentary"
Cons: "1 ply toilet paper is unexeptable"
Cons: "I paid the 25.00 for my small bag which could have easily been a carry on, but I had a purse and small carry bag. I felt that WAY too many folks had backpack and two small carry ones, but by bringing them to the gate - the announcement was made its a full flight so you can check your bag for FREE! Next time, I will not follow the rules and just simply check at gate?? That is message loud and clear from your gate folks."
Pros: "Loved the fact that there was leg room !!"
Cons: "cancelled flight. Broken plane."
Airlines flying from San José to Washington have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from San José to Washington
Masks required on board, masks provided on flights from San José to Washington
Social distancing seating
Middle seats unavailable to book on flights from San José to Washington
Testing for antibodies, testing for symptoms for flights from San José to Washington
Waiving of change fees. Search flexible flights from San José to Washington