Daily cleaning, installation of cabin HEPA filters on flights from San José to Indiana
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 9h 16m
The cheapest ticket to Indiana from San José found in the last 72 hours was $163 one-way, and $254 round-trip. The most popular route is from San José to Indianapolis, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $163.
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Scores according to KAYAK customer reviews
Cons: "movie selection could have been better."
Cons: "The audio jack of the movie is not good It's on & off seems loose"
Pros: "The crew was great!"
Cons: "I didn't get to continue the series I started watching on an earlier flight, as this plane had more limited options. We also waited on the tarmac an long time before take-off, waiting for a part to be delivered to our plane so we could take it to Indianapolis with us."
Pros: "Everything was great. Our 4-hour flight went off without a hitch. We've flown with Delta many times and have never had any problems."
Pros: "Flight was on time, smooth take-off and landing, and gluten-free meal available (ordered before through Delta.com). Alcohol was available at each drink service."
Cons: "No gluten-free snacks, lack of gluten-free awareness by crew, and gluten-free meal had an apple instead of the (gluten-free) ice cream bar the other meals included for the dessert."
Pros: "The flight crew was amazing! Very helpful and did everything they could to assist!"
Cons: "The plane was pretty toasty! It didn't really mellow out once we got in the air, either! That was my only complaint."
Pros: "Happy to be home"
Cons: "Allow more time for check in"
Pros: "Crew was very upbeat and helpful"
Pros: "The flight timings and the arrival time"
Pros: "Our seats were assigned at the gate. Somehow we were given the comfort + seats. Very nice! Thank you!"
Cons: "People that take up more than one seat should be required to purchase two seats. The woman on the isle was over the arm Rest in my seat the entire trip. It is unfair to me. No one came to Take trash for 2 hours so we had to keep our tray tables down."
Pros: "Delta in Orlando is awesome!"
Pros: "The flight was not crowded and plenty of flight attendants offering service throughout flight Also smoo5h flight."
Pros: "Cabin service very good and hot meal was unusually good for economy section (especially the chicken with hollandaise sauce)"
Pros: "Perfectly on time. Good food and very good friendly service!"
Pros: "Direct flight from CDG to IND."
Pros: "The service on our flight was absolutely amazing, the food was surprisingly great, and the long ride was as comfortable as it could have been in an economy booking."
Cons: "My entertainment pad malfunctioned the whole time, even after it was reset. Thankfully I had enough things to keep me busy on my own, but it still would have been nice to have."
Pros: "Crew was good, plane was clean."
Cons: "Don't like the Comfort plus seats that have the dividers vs basic arm rests."
Pros: "We were offered food and drinks (including basic cocktails) continuously throughout the flight. Hot hand towels, comfortable seats, dozens of movies and TV series, all included with basic fare. The flight attendants were kind and helpful. Excellent service and organization!"
Pros: "Direct flight from Indy to CDG is great."
Cons: "Always delays in between transfers from Mexico City"
Pros: "The crew both going and coming from San Jose, Costa Rica were incredible."
Cons: "The long waits on the tarmac waiting on other planes to leave. Which was a big problem because it caused a lot of us to either barely miss our flight or miss our flight."
Cons: "It was not acceptable and very disappointed that flight DL391 from SDQ to NY-JFK was delayed till it left at 4:40pm because there were no crew members to bring the aircraft to STO DGO the night before as it is usually done so that the aircraft sleeps over in las Americas. We were at the airport at 4:30am because the flight was scheduled to depart at 6:05am we were lucky to be able to rebook for a flight SDQ-ATL DL576 for the same day hoping to make the connection ATL-IND. Unfotunately that flight was rerouted to Charlotte due to bad weather conditions with a delay of 3 hrs before it landed in ATL thus missing our connection to INDI and had to sleep in ATL and leave the next day to IND thus missing a meeting commitment that we had in IND. We should and expect to be compensated by Delta for this."
Cons: "On time, free upgrade."
Pros: "Staff friendly and helpful. Some turbulence due to having to fly over tropical storm. Like the games and movies available."
Cons: "The cabin was very warm."
Pros: "The on time departure. The air hostesses were very attentive. Fast baggage arrival"
Pros: "Good abording"
Cons: "problems with seating assignment"
Pros: "Love the TVs provided with recent movies and games"
Cons: "Security was a headache"
Pros: "Like the airplane - Boeing 757. More comfortable than the 737."
Cons: "Don't like the towel dispenser location and function. Can't find it when standing and a bunch of them come out at one time."
Pros: "The comfort, space, quiet, snacks"
Pros: "On time arrival"
Pros: "Boarding was easy"
Cons: "Small seats with very little room and no ability to recline"
Pros: "Staff lovely"
Cons: "Flight delayed so we got bumped to a later connecting flight An eight hour trip became a 12 hour trip"
Pros: "Updated plane. Had usb charging available!!"
Pros: "staff was good, flight was not so good"
Cons: "Hated the storm we flew through, luggage came out of overheads....ugh"
Pros: "The staff was so friendly, and funny!! Loved the movies offered and snack choices. Updated aircraft"
Pros: "It was on time"
Cons: "Too short of a layover in Atlanta"
Pros: "Delta has always be a step above the rest. Traveling with my children is not a problem and frowned upon with Delta. I rarely choose competitive airlines and will continue to use Delta as much as possible."
Pros: "The flight was very comfortable and quick. I like the coffee when I pair it with a biscoff."
Cons: "The boarding process seems a bit chaotic, but it didn't really detract from the overall experience."
Pros: "Boarding was smooth. Gate rep helped us kindly and then the flight attendant was very friendly."
Pros: "on board service was nice and promptly"
Cons: "Delta continúes to use an older 757 in this 6-hour flight with cramped seats and seating arrangement in business class. I have taken this flight several times in the last 2 years and written about this issue but now doubt anybody cares about these comments. To make things worse, my seat would not recline!"
Cons: "The new boarding pillars with Priority, Sky, Zone 1, Zone 2, etc was a mess. In concept it should be a good process, but it was just a sea of people asking each other which boarding group they were in. Going back to asking those who are in a particular boarding zone to form a line and doing so each zone at a time seems like a smoother process."
Cons: "1. Boarding order is not by seating making boarding very inefficient"
Cons: "Had to buy a one-way ticket on American, as Delta would not move me to another airline,"
Pros: "The plane wasn't ice cold, which was a nice change."
Cons: "I couldn't close my air vent unless I wanted to hear a nice whistling sound for the duration of the flight. So I just left it open, no big deal."
Pros: "Easy boarding, good wifi."
Cons: "Two hour mechanical delay, seemed like they waited forever for paperwork. Then rough weather, so bouncing all over. And on top of it, no peanuts."
Pros: "Crew was amazing!"
Cons: "The boarding process after getting off the bus to get on the plane."
Pros: "Comfy seats onboard Good selection of movies Decent food from MEX to SFO"
Cons: "I purchased ticket stating business class for both legs, but the first leg of my trip did not have a business class cabin at all. I did not get what i paid for!!!! My seat back IFE did not work at all. Boarding experience was terrible and took forever. The lounge MEX was overcrowded with non-functioning wifi"
Pros: "Crew and entertainment"
Pros: "The food, the customer service experiencie ,this airlline is the best!"
Cons: "This is Aeroméxico’s B-team from Mexico City to LAX"
Cons: "More information from the airlines when there’s a delay"
Pros: "Complimentary food and drink, including one serving of alcohol if desired. Wonderful touch!"
Cons: "I just happened to be in a seat directly in front of the emergency exit, so it did not recline. This was not very comfortable, but understandable. However, there should be an alert about this feature when booking flights."
Pros: "The ove"
Cons: "Nothing everything was excellent"
Cons: "We waiting for 45 minutes on the run way because was not a corridor ready to depart we are number 8 on line. Was not entertainment available the system was down no music, no movies, no nothing"
Pros: "Comfortable, prompt, clean."
Pros: "The flight itself was comfortable, smooth and overall satisfactory. They gave us a sandwich meal and there was some inflight entertainment (which I didn’t use)."
Cons: "I brought the same Samsonite carry on luggage piece that I’ve used on multiple major airlines (Avianca, United, American, Copa, etc.) with no problems, and AeroMexico says it’s too big, the wheels didn’t fit into the sizing bin. Super frustrating if one of the most popular luggage manufacture makes a “carry-on” bag, airlines should realize people will be arriving with the expectations that they can use it as a carry on. Anyways I’m out $58 both ways ($116). I will not fly with AeroMexico again because of this simple fact."
Pros: "The service was basically nonexistent to help fix. Sitting in tarmac at another unplanned airport - w no announcement from the calf! - I thought to call Aeromexico to have them help me reschedule. the agent didn’t understand the issue and couldn’t figure out why I was at an unplanned airport though I shared this w them multiple time. Amazing the flight system was not updated. Finally reaching my connection airport the counter help was terrible and in spite made me go through some special security to get my bag. I was treated like a criminal ... after arriving at the desk the new agent said it was no problem that my bag was checked thru. Exiting I was again given the once over... plenty more but Aeromexico, nah."
Cons: "The service was basically nonexistent to help fix. Sitting in tarmac at another unplanned airport - w no announcement from the calf! - I thought to call Aeromexico to have them help me reschedule. the agent didn’t understand the issue and couldn’t figure out why I was at an unplanned airport though I shared this w them multiple time. Amazing the flight system was not updated. Finally reaching my connection airport the counter help was terrible and in spite made me go through some special security to get my bag. I was treated like a criminal ... after arriving at the desk the new agent said it was no problem that my bag was checked thru. Exiting I was again given the once over... plenty more but Aeromexico, nah."
Pros: "I missed my connection flight. I couldn’t get my situation fixed and got stranded in Mexico City because of the most horrendous service I have experienced in my entire life."
Cons: "The organization for boarding. Communication and costumer service. I am really disappointed on this airline"
Pros: "I was really impressed with the friendly and efficient service from Aeromexico. First time flying them and really appreciated the experience - so much better than the service on US airlines."
Pros: "Easy, polite, genuine people, no fakes, no unnecessary restrictions."
Pros: "Customer service"
Cons: "The $40.00 charge for each suitcase for both flights. Luggage charge was $120.00 Dlls. So perhaps a ticket that already has a luggage allowance and better seats is preferable."
Pros: "I think if you pay extra to sit In the front, the seats should recline. Mine didn’t."
Cons: "The stewardess was very rude and"
Pros: "Es un viaje largo y estuvo muy bien la comida y la atención"
Pros: "Keep some muslim food"
Cons: "Must know that muslim people never eat any kind of pork meat. I was really hungray during the flight"
Pros: "Plane was new so that was nice! Clean and elegant, i do like AM domestic business/first class product (but only on the new aircraft, with a footrest), especially in comparison to the US domestict first class. What i like is the footrest and a good inflight entertainment system"
Cons: "Food is below average, as it is unhealthy- option of a bacon sandwich on white bread with heavy mayo, or a turkey sandwich, also heavy on mayo and cheese, it included a sugary milk rice (it was tasty)"
Pros: "Comfortable and service was great!!"
Pros: "Left early due to their boarding organization"
Cons: "Nice to be fed but very mediocre"
Cons: "Bad service!"
Pros: "almost everything, meal movie and drink of choice included in ticket. even alcohol! and coffee seperate on top."
Cons: "cramped seating smelly/messy lavatory."
Cons: "Aeromexico did not offer alternative accomodating flights until I waited about 40 mins to take to a supervisor/manager. Then the agent I was dealing with suddenly called herself the supervisor. Only then she was able to put me on a 7am flight with 2 additional stops to make it home in the evening."
Cons: "The crew was very rude, since the counter not helpful at all. The boarding was late."
Cons: "The flight gate was never posted on the departures screen, if it were not because we kept asking we'd have probably missed our flight. The flight was also delayed by 2 hours and we were never informed of this...it just happened as we went in circles around the airport."
Pros: "Everyone was polite & kind, and incredibly efficient."
Pros: "I enjoyed the movies and the accuracy of the flight time etc very much! It was super helpful during long flights."
Cons: "I couldn’t understand 90% of what anyone was saying due to it all being in Spanish which I found to be a little rude to be honest. You know you have a lot of English speaking only people on your flights yet you do not make any announcements in both Spanish and English like a lot of other airlines do."
Pros: "Flight attendant Antonio was great! Friendly, funny and kind."
Pros: "Great seats with individual screens for free movies"
Cons: "No vegetarian option Long back up at Mexico City customs"
Pros: "I️ likedthe attention of the flight attendants in flight"
Cons: "The check in at the counter was a nightmare. While we had checked in online already we had to wait in line for over 2 hours! We arrived at the airport and got in line right away. They started calling people’s flights that were leaving in less than 20 mins and that’s when everything became a nightmare. Everyone was so disorganized and people that were leaving in less than 20 mins were put on a different line. The line we had been waiting on was put on hold but the line next to us was not so now we had to wait for all the people (which was about 70) to get checked in. As my patience ran out i went up to the counter and tried to just get my bags checked so we can be on our way to our gate and of course i get the answer that i have to wait because i still have enough time (our flight was leaving in 40 minutes). then they brought a supervisor over to tell me the same thing- there was absolutely no help. By the time we were able to go on to our gate we had exactly 20 mins until our flight left. Very unacceptable. It looked like it was everyone’s first day at work and no one knew what they were doing. we fly delta all the time and i know Aeromexico now works with delta but they need a lot more training on what customer service is all about"
Cons: "I was sent to Sala A & there was agate # 1 there; however, there was a second Sala A with a Gate #1 & from there my plane was boarding by the time I made it to the correct boarding gate it was too late for me to board the plane. I had to purchase another plane ticket in order for me to make it to the United States. It was a bad situation & the employees were very rude. They blame me & the manager never show his face to help me out. He could have at least given me a discount given the award situation. But, the customer service or will to help me was just not there."
Cons: "I was told at the check in counter that I had to pay for baggage even though I had made the trip from Chicago to Santiago via Mexico City ten days prior and was able to check two suitcases without having to pay for baggage. Also, both of my suitcases were damaged during this flight."
Pros: "I enjoyed my flight it was comfortable seatoseating. The good was great! The flight attendants were very professional and friendly.the entertainment was great because I had my own choice of watching what I wanted."
Cons: "I enjoyed everything in this flight!"
Cons: "We fly in 777 plane, but the crew member already occupied all of my overhead baggage space. I need to move two seat back for my bag. I am already the first passenger on board of the plane. That also cost the other passenger think I occupied their baggage space and be not too friendly with me during the trip. The notice board in the airport is confuse, we know the gate and the depart time, but no one show up until 120 min before the plane depart. And finally the plane delay and no information show the plane will delay for how long. Bad information in the counter My handle of the sit is broken I have photo to proof if you would need it, I save it with me. The lighting system in the plane is very stupid or may be the crew don't know how to operate, every time they just turn on all the light no matter we are sleep or not! This is a red eye flight passenger should have a choice to not get disturb, when the light on I need to turn it off every time! And the next passenger don't really know how to turn the light off that always on during the flight! Super bad flying experience. Not comfortable at all. Can't sleep much!"
Pros: "we were shocked by how great the flight accommodations were, from the inflight entertainment to the food/beverage service to the flight attendants."
Cons: "Boarded and sat in hot plane with AC off for 15 minutes"
Pros: "The entertainment was decent"
Cons: "The check in desk in lax is very unorganized and I think the staff was not knowledgeable at all. After checking in I was not given a boarding pass and told to get it after TSA check in, which made no sense."
Cons: "4th row electric switch has not been wking for weeks"
Cons: "Aeromexico dis not let me board my flight from Mexico to Vancouver. They said they couldn't clear my name and print me a boarding pass. Stuck at airport for 14hours and ended up flying aircanda to yvr the next morning. Terrible customer service/care. Never flying aeromexico again."
Pros: "It is a good airplane very modern"
Cons: "Delayed. We wait almost three hours in the airplane."
Pros: "Aeromexico puts delta, United, American to shame. Every time I fly with Aeromexico they have on-time flights, food and drinks included, friendly service and excellent price for tickets. No last second delays or flight rescheduling as happens with US carriers. I'll take Aeromexico ANY day over the shitty US airlines. And for those complaining about info not being readily available in English, it doesn't hurt to learn a little Spanish"
Cons: "They ran out of Corona."
Pros: "Coffee, SMILES on faces of the Capt., Stewards, Professional Appearances by AM staff from beginning to end. (unlike American Airlines) We had a snafu at boarding and a Miss Gina Diaz in San Jose Airport was MOST super helpful. We ar3e booking more flights on this airlines! FOOD was AWESOME.... really!"
Pros: "good food, good entertainment, on time departure and arrival"
Pros: "Flight was on time flight attendants were very nice and helpful to all needs definitely using this airline again"
Cons: "Everything was great not a problem what's oh ever"
Pros: "Very accomodating, unlike some other airlines where you have to pay for water, big turn off! I couldn't beleive the free alcohol going around twice;) that always makes me happy."
Cons: "No complain here!"
Pros: "A bit better. thank gd the supervisor on 2st flight called the return flight office to arrange my meal. Which my return flight jnitally said they couldnt do... The aeromexici people were still crappy (for someone who never ever complains, still found myself crying and asking for the simplest things...)"
Pros: "Arrived 30 min early."
Pros: "Crew was very nice and helpful"
Cons: "It would be really nice and good for the environment to utilize less plastic bags and find ways to recycle more. When I think of the amount of plastic used in every flight I cringe knowing where all that plastic would end up."
Pros: "cabin attendant was excellent"
Cons: "terrible plane because overhead space is extremely limited and the curvature of the plane limits legroom for window seats."
Pros: "Smooth. We will definitely fly AA again."
Pros: "Landed in one piece despite weather."
Cons: "WiFi was down"
Cons: "Why are seats so small?"
Cons: "Charlotte lost my bag and will not answer"
Pros: "The boarding was fast."
Cons: "All Excellent"
Pros: "Good boarding and on time departure."
Cons: "1) Very uncomfortable seats and spacement between the seats too small and you feel very cramped specially when the person in front of you reclines his seat you can hardly move. 2) Very poor attitude of crew member when asked a question when she was serving drinks. She had a very unpleasant face, and her attitude was like she was not happy on what she was doing"
Pros: "Love flying with AMERICAN AIRLINES."
Pros: "1) Puntuality in departing and arrival times 2) Very pleasant crew members"
Cons: "see above."
Pros: "Checking in and boarding the plane went fast and smoothly. The crew was very kind and friendly."
Cons: "I wish American offered more vegan and wheat/ gluten free options, as well as herbal tea options. I was determined to sleep during this flight, but I was hoping this plane would have the TV behind the chair. I enjoy watching the live map as we’re flying."
Cons: "There were no TVs for each passenger especially for a 3+ hour long flight which was disappointing."
Pros: "They boarded quickly, left early, arrived 40 minutes ahead of schedule. The staff were very friendly and efficient."
Pros: "Very nice crew. Thank you. I get to see my family."
Pros: "The trip was easy and the time very good set!"
Cons: "never made the flight. a day of misery thanks to poor communication within one world, AA rigidity, and chaotic long lines at FlightConnections, Heathrow."
Pros: "That our pilot was giving us updates as to why we were slightly delayed."
Cons: "Our flight attendant didn’t know what food we were getting. When someone asked in front of me, she said “I’m not sure it could be either turkey or ham”. If you serve customers from all walks of life including Hindus, vegetarians, Islam, Judaism, it should be expected that the flight attendant know if that is turkey or ham. Another thing is that there was no final check by the flight attendant. We landed with tray tables down, seats recline, and people were still on their laptops."
Pros: "The entertainment"
Pros: "At least they should give a can of the soda"
Cons: "The cookie"
Pros: "The crew was very nice and helpful"
Cons: "The new AA rule about not being able to bring any carry on. Next we won’t be able to get a coat or a purse on. They making it harder and harder to fly with them."
Cons: "Food in general"
Pros: "Leg room between seats"
Cons: "Temperature in the aircraft was extremely cold and when I asked the stewardess for a blanket one asked the other if there was a spare blanket and very bluntly answered no. Only toilet in economy class was cloughed up and was not functional therefore a very disgraceful situation, they sent me to the other toilet in 1st class area and there I notice several blankets on empty seats after I was told there weren’t any spare blankets."
Pros: "We had our passes available on our iPhone to assist the boarding process. Very enjoyable trip with the crew and we plan to fly AA again in the future."
Cons: "We had some light turbulence but other than flight was great."
Pros: "Friendliness of gate staff"
Pros: "Power kept me working, big value to me"
Pros: "Left on time Nice flight attendants Arrived early"
Cons: "Runway time in New York"
Pros: "Everyone was quick"
Cons: "Small seats"
Pros: "unAnnounced gate change"
Cons: "Running in airport"
Pros: "On time Friendly attendants Great service Mike in First Class was awesome"
Cons: "No complaints"
Pros: "the crew and the people at the desk for boarding were great. the app helped me keep up with the changes"
Cons: "delays and changing gates"
Pros: "Boarding was very efficient"
Cons: "Stewardess were not very friendly. Plane apparence inside was not updated needs overall refurbish Having to pay extra for 1st luggage and seat selection"
Pros: "The crew did everything they could for the passengers to make them comfortable and informed about the situation but unfortunately it was out of their hands."
Cons: "It may be La Guardia Airport that is the one to blame and not AA, but long story short I was on the airplane on the ground in NY for about 5 hours. We had a domino effect of things happen that caused us to be delayed and then cancelled. First a Gate change to a different terminal after boarding was suppose to begin so we had to take a shuttle over and we're still missing 50 passengers, Engine problem that required maintenance, refuel because we were in the plane on the ground waiting for so long, deplane and replane for 10 mins because of a law, on the runway and back to the gate for all these different occasions. When they finally let us off the plane after all these hours it was because of weather (although the skies were blue and the pilot was confident it wouldn't be an issue) they didn't actually cancel the flight until 5pm, my flight was suppose to take off at 9am. They were also required by law to give us free snacks Bc we hadn't eaten all day or had fresh air--these were all chips and soda...in gluten free so I had to starve. AA customer relations said they couldn't compensate because the issue that was documented in their records for my flight cancellation was because of "weather"... my flight couldn't be rescheduled until the following afternoon, making me have to cancel work 2 days in a row and pay for multiple taxis and and extra night of boarding. I will NEVER fly AA or La Guardia again."
Pros: "Clean, quiet, nice staff"
Cons: "Was late"
Cons: "A little bumpy"
Cons: "The gate the flight was originally on changed, however there was never an announcement made over the intercom advising of the change. When the gate I was waiting at finally showed the flight information to Toledo, I had to find what gate I my flight was now on and had fifteen minutes to make it to the correct gate. Had the original gate displayed the new information any later I would have missed my flight."
Cons: "On my flight from San Jose to Arizona there were no t.v , so it made for a painful five hour flight."
Pros: "On time"
Cons: "Lot of movement"
Pros: "Everything went smoothly"
Pros: "The only thing I liked was how polite and helpful the staff was at the airport."
Cons: "The flight attendants both seemed unhappy and we're not very polite. They hardly came through the cabin at all. It took a while to get anything. They mostly just stayed in the back talking to each other. The pilot didn't greet us. Just stood there when we walked in. And there was a kid screaming for most of the trip. My seat was broken and wouldn't recline. This was my first trip flying, and on the trip to Miami I flew with Delta. The service with them was tremendously better. I was really disappointed."
Cons: "Sat on the ground for an hour."
Pros: "I really like the crew on this flight, they were very polite and very friendly."
Cons: "Boarding again same comment as above. Comfort was good because I had paid for an upgrade which I actually thought I was paying for the international flight but found out it was actually for the Charlotte flight which was a surprise it was not very clear from the tool. So hence the Comfort was great on this flight. But the tool needs to make it much more clear as to what you are selecting the upgrade for. Food, there has got to be something else out there other than pretzels, I understand why we do not have peanuts, but a little bit more variety would be very nice. I understand there's a cost tractor, but often pretzels tend to be fairly stale. Short flights entertainment."
Pros: "No complaints. Love American!"
Pros: "Flight attendant was high spirited, funny, and very attentive!"
Cons: "Delayed due to crew member not arriving. They boarded half the plane before realizing and then made those individuals de-plane and re-board again."
Pros: "Trip was quick bags came quickly also and everyone very nice!!"
Cons: "Cost of everything in airports!! Ridiculous!!"
Pros: "The crews not responsible for AAs garbage corporate policies, and were empathetic"
Cons: "No pilots, and mechanical issues."
Pros: "The crew was excellent and the plane was new."
Cons: "The seats are entirely too close together. If I wanted to be crammed in uncomfortably close to the seat in front of me, I would have chosen a budget airline like Spirit. I am not a large person by any means in terms of height or weight, and I cannot imagine how anyone who is relatively tall could ever be comfortable on your airline. Will not likely book again."
Pros: "Crew can be nicer"
Cons: "Food and crew"
Cons: "Flight was canceled Costumer service was terrible Had to weigh 26 for flight to Indianapolis"
Cons: "E-175 is very comfortable"
Pros: "Flight was fine. Just like any other."
Cons: "Nothing stands out as being good or bad. But I think all airlines are super cramped these days."
Pros: "Since there was an empty seat next to me, I was able to spread out a bit."
Cons: "Had to pay for entertainment. WiFi sucks."
Pros: "Everything went smoothly and the airport employees and United Airlines staff were all very friendly. No complaints. Especially for the incredibly low price of the ticket. I feel like it was a really good deal."
Cons: "The tricky luggage policies. Those seem like they are deliberately being engineered to confuse the passengers into making expensive mistakes. Who travels with no luggage (other than me) anyhow?"
Cons: "Nothing, The flight left with 45 minutes of delay, for a trip of 6 h they only gave a juice and a biscuit."
Pros: "I didn't die."
Cons: "Bedlam at gate. Three overwhelmed employees trying to kick people off the plane. So many seats on this plane that there's no legroom, but also it makes the plane so heavy that it can't take off safely unless conditions are ideal. THIS IS A REAL THING THAT REALLY HAPPENED. We left 2.5 hours late due to "weather" (not because there are too many goddamn seats on the plane.) Then, before landing, we were asked to stay in our seats so people who are late for connections can get off first. Seems reasonable. THEY DIDN'T HAVE A GATE FOR US WHEN WE LANDED! The captain said 20 minutes til we can get a gate, but he'll try to get it sooner. He apparently didn't succeed, because it was 45 minutes (!!) before we got to the gate! As a result, 3 hours 15 minutes late. Officially this is "due to weather." Sure."
Pros: "Service was good"
Cons: "Delay of over 1-1/2"
Pros: "Staff was VERY KIND and helpfull"
Cons: "They only had ONE warm food choice (mozzarella turkey sandwich) and none Gluten Free option. When traveling in a 5hour flight at 7am you expect to at least be able to pay for a decent breakfast..... wasn’t my chance or my 3kids. Very dissapointed"
Pros: "It got me to Houston, but that’s about it"
Cons: "First we boarded and the plane was cools and i am traveling with my mom who is 76 and a little frail, we ask for a blanket and the response was there no blankets in economy, with a condescending tone. Unnecessary and mean"
Cons: "Checked baggage fees!!"
Pros: "United nunca da comida que merezca la pena y por suerte esta vez no sobre vendieron el vuelo."
Cons: "La comida, es escasa y ridícula"
Pros: "The check-in staff were very friendly and helpful."
Cons: "I already knew I was going to pay $200 to ship my boards back home (I wonder if golf clubs which are roughly the same size cost as much,) but when pre-purchasing through the app for an "oversized" bag you have to put a "one" in the checked bag and a "one" in the oversized bag even though they're the same bag, but then they charge you for two, and when you tell the check-in person that you only have one bag of course they can't issue a refund. No, they tell you that you get to call customer service when you return home."
Pros: "Crew was friendly"
Cons: "Bit of turbulence due to weather"
Pros: "The boardong process was well organized and we arrived earlier than expected."
Cons: "No complaints"
Pros: "Fast and effective. On time and crew was nice and helpful."
Cons: "No food, you had to buy food. All they have was pretzels and drinks. Seems like service airlines offer now are worse and prices are not any lower!!"
Pros: "Pleasant staff. All smiles and very agreeable at the gate and checkin, but..."
Cons: "This new unassigned seat fare that offers the "cheapest rate" also doesn't allow a checked bag. What this means is that you have to do two separate searches to compare the basic economy price and the upgraded economy to see if the difference is less than a checked bag. It makes the booking process unecessarily complicated, so much so that I'm just going to exculde United from the list of airlines when I do a search on one of the aggregators"
Pros: "Comfy plane, ease of connection"
Cons: "Nothing really"
Cons: "Se pusieron a darle mantenimiento al avión a la hora de salir cuando ya teníamos más de seis horas esperando el avión. Y esperamos una hora más ya sentados adentro. Eso estuvo fatal. Y sin comida de San José a Houston.. fataaal!"
Cons: "Was ok"
Cons: "3 delays"
Cons: "One of the flighty attendents was extremely rude and aggressive. Very unpleasant."
Cons: "Sleeping in the airport"
Pros: "Updates on delays were helpful."
Cons: "2 out of 3 flights were delayed due to baggage scanning problems."
Pros: "SJO to Houston was excellent. Houston to Nashville was mediocre."
Pros: "It got me to my destination."
Cons: "The service, entertainment, boarding, comfort, and crew haven't changed at all ever since I've flown with united. The crew just seemed to be there to get their pay checks not serve the customers."
Pros: "It was delayed n delayed again it's always a problem"
Pros: "The customer service was very professional and collaborative."
Cons: "I've received my bag damaged and asked for help through the service but they didn't help me on doing nothing just said that's normal I paid 25$ for the safety of my bag but found it very damaged"
Pros: "Flight was fine."
Cons: "Didn't actually fly to Indianapolis due to missed connection, flew from LAX to SFO to ORD to IND. Two days to get home from Los Angeles."
Cons: "Cost too much."
Pros: "It was ok"
Cons: "It was ok"
Pros: "The flight was very delayed into Newark due to weather, but the service and updates were good."
Pros: "Same as for first leg"
Pros: "Boarding process was easy"
Cons: "Had us planeside check our roller bags but had at least 4 overhead bins around us that ended up being empty. They then took a substantial amount of time to unload the plane side checked bags. I was toward the rear of the plane and still had to wait."
Pros: "Wifi n t.v. sets"
Pros: "Muy buen servicio"
Cons: "Missed connection due to under staff at customs (don't they know exactly how many people land at each time?) it was ridiculous, of course no help from anyone except "you can sleep on the floor if yoi want"????"
Pros: "i liked the fact that it was a short trip so i could make my way home from there."
Cons: "old plane and configuration in business"
Pros: "Fine. Wish my earlier one wasn't so delayed."
Cons: "Same as the first one"
Pros: "Nice specious plane but seat backs were concave and offered no support"
Pros: "Everyone was very accommodating! Thank You."
Pros: "On time and nice attendants"
Pros: "Smooth and quick flight."
Pros: "Mask covering one's nose was reenforced"
Cons: "Boarding started late"
Cons: "Free drinks"
Pros: "Terrible company"
Pros: "You get what you pay for. The plane was new and the seat was confi as it can get for a low cost carrier."
Cons: "I got what I pay for not more not less."
Cons: "Seats are very uncomfortable"
Pros: "Confy seat. Nice crew"
Cons: "The late arrival and the extremely long line at customs"
Pros: "Plane was ok for a low cost"
Cons: "Boarding; always delays with Spirit."
Pros: "Good fast simple cheap service. All fast and on time. Helpful staff at the weigh-in, in San Jose, told us to move 2 pounds from the checked bag to our carry-on to avoid an overweight fee."
Cons: "that seat. Felt like a pipe under my butt, and my knees hitting the seat in front seemed to bother the guy, tho he didn't say anything. We all know we are "in the same boat.""
Pros: "Kaska was very helpful during my checkin. All the staff was on point and helpful. I was worried because all the bad comments. I guess if you know what to expect you will enjoy your travel with spirit."
Cons: "The superviser at that time was 0 comunicate , no people person aroll she is no good !!"
Pros: "The plane was nice and new, the big seat option was even better than I expected and worth it.The crew and the service they provided was top notch even if you had to pay for every little thing."
Cons: "Had to wait on runway for about 30min,not spirits fault."
Cons: "A guy came drugged from Costa Rica and they had to put him an IV line and didn't let the passengers get out of the plane due to "medical emergency" hence, connection flight: lost."
Pros: "Om time"
Cons: "Spirit sucks"
Pros: "Price and efficiency"
Cons: "No perks- everything comes with an additional fee"
Pros: "AVOID THIS AIRLINE AT ALL COST HORRIBLE"
Cons: "EVERYTHING. EVERYONE ON THE PLANE AND THE AIRPORTS HAD NOTHING GOOD TO SAY ABOUT THIS AIRLINE"
Pros: "NOTHING! WILL NEVER GIVE THIS COMPANY MY MONEY AGAIN. SPEND THE MONEY AND FLY SOME OTHER AIRLINE"
Cons: "EVERYTHING. RUDE EMPLOYEES. ACTUALLY SAW GATE ATTENDANT YELLING ON THE PA AT PEOPLE IN FORT LAUDERDALE."
Cons: "Only airline that charges $29 per passenger for tax in costa rica so that spirit can deceptively advertise at a lower price. Even a drink costs $3. I was curious if i had to swipe my credit card in order for the oxygen to work during emeregency. Both flights were delayed."
Cons: "Spirit canceled my flight the day before it was supposed to leave and gave me no other options as to how to get to my destination. It almost ruined my vacation."
Cons: "Late take off"
Pros: "Absolutely nothing. No apologies on behalf of the airline for the cancellation, and having only part of my return flights refunded does not refund all extra baggage fees I paid."
Cons: "Everything! I am never flying spirit airlines again. The fares are deceiving, flights cancel with no explanation, and I am stranded in Florida. NEVER AGAIN!!!"
Pros: "It got me to FLL"
Cons: "Boarding took forever. The board at the gate said the flight was on time, but I didn't get on the plane before the scheduled departure time. The seats don't recline and we landed an hour after the scheduled arrival time, which left me less than an hour to get through customs, security and to my gate which was on the other side of the airport."
Pros: "The plane didn't crash"
Cons: "^Invest in another price option, the small expense of flying another service will save you many headaches. Spirit hits you with hidden fees from departure, to check-in failures to making you pay for a carry-on?! They smugly suggest that their price is the baseline price without any add-ons or that they're giving you the option to opt out of things other airlines make you pay for, but nah. Spirit airlines has a special place in hell for duping consumers for so long"
Pros: "There is absolutely nothing good about this airline."
Cons: "There are lots of hidden fees we didn't know about and ended up spending a lot more money than intended. There was horrible communication between the airline and the airport and we were held on the plane for an additional 30 minutes after landing which caused us to miss our connecting flight. They said it was our fault for missing the connecting flight even though it was out of our control. We were stuck at the airport and the next available flight was not until the following day. We received no compensation for their mistakes."
Pros: "Absolutely nothing. I will never take this airline again."
Cons: "The staff is incompetent, the process of checking in and boarding is completely inefficient. Worse traveling experience I have ever had."
Pros: "How they got us through the airport quickly, pulled people outo of line and moved them faster through the process according to the flight times."
Pros: "Nothing. It was a nightmare"
Pros: "Cheap fare, new plane."
Pros: "Easy check in and professional staff"
Cons: "Chronic lateness and nothing to make up for it. And all their planes are like meat lockers. I have no idea why it needs to be so cold."
Cons: "Due to weather conditions, our pilot had to continue past Fort Lauderdale and land our plane at Tampa. However, after landing we were forced to stay on the plane for 3 hours with very little updates on what was going to happen. Then their only solution was to bus us back to Fort Lauderdale which would take 6+ hours, causing us to miss our connecting flights. Therefore we were forced to rent a car (paid for out of pocket) and drive to another airport in order to make it to detroit"
Pros: "They got our bags onto our connecting flight even though it was only 20 minutes between landing and takeoff."
Cons: "We had to pay the airport taxes separately and unexpectedly to leave Costa Rica. I know that Spirit wants to save us costs by not charging us for things we don't need but that cost isn't optional so it's just deceitful to not include it. The baggage check at the airport is also only open at a certain time so we had to wait an hour and a half in the baggage check line to wait for it to open and THEN it turns out we were accidentally in the express members line (which was unlabeled) and the spirit employees made us get to the back of the regular line which was huge at that point (note we were the first people at the counter before that happened. AN HOUR AND A HALF IN LINE before it opened, another HALF HOUR to get through the line when we had to get in back. THERE IS NO FOOD BEFORE THE SECURITY CHECK. When I was reserving/buying my seats the website gliched so I had to refresh and all the prices doubled!!!!! Note this is in a five minute window."
Cons: "Bad completely service"
Pros: "Satisfied with with everything but two things"
Cons: "Had to pay extra taxes $29 in San Jose before I could get my boarding pass. It was a little warm in the plane"
Pros: "That I made it alive"
Cons: "Everything! Will never fly this airline ever again and will tell everyone I know what a horrifying experience it was...not worth it!"
Cons: "Lied about reason they weren't flying out, flight delayed 12 hours, check in took forever"
Pros: "very nice"
Cons: "every thing"
Pros: "Spirits bare fare was a real pain during boarding. I was aware and prepared for the baggage and check in fees but the airport taxes in San Jose took me by surprise. We had to wait in line for over 2 hours to pay the fees before being allowed to check in. The flight was further delayed making the process even more painful as we had two young kids."
Cons: "Airport taxes not being included and lack of warning till we got to the airport."
Pros: "It was okay"
Cons: "Entreteimen we didn't have any? ???"
Cons: "The Costa Rican airport tax was not included in the airline ticket price so we had to spend more than an hour (!) in San Jose airport to pay the tax (whereas other airline companies include thia tax in their ticket price). Everything costs extra in Spirit/ In short, terrible experience."
Pros: "The crew was very nice"
Cons: "Seats were extremely uncomfortable and do not recline at all, baggage prices are way too expensive, absolutely no in flight entertainment, I ended up paying the same price as a better airline after all the fees. My previous flight was delayed three times and then cancelled and it was up to me to figure out my flight afterwards with no partial refund for my inconvenience. I did receive a $50 credit but will.most likely not use it because of this terrible experience"
Cons: "Hidden fees. Hidden taxes... Just crappy! Not cost saving at all!"
Cons: "Escribo esto en español para poder expresar mejor mi indignación ante el servicio tan mediocre que recibimos. Después de que el vuelo se atrasara más de 4 horas, nunca logré entender porque fue que nos atrasamos. Nos decían que íbamos a hacer una cosa y hacían otra. Pasamos de ilusiones y luego desilusiones durante horas. Amo viajar y nunca en mi vida me había sentido tan estresado como viajando con Spirit Airlines. No solo fue el atraso del vuelo, sino que también salíamos a las 12:45pm de San José, hora a la que usualmente creo que todos almorzamos, y no se les ocurrió darnos de comer sino hasta las 6:00pm (hora de Costa Rica) y yo no se si según ellos por darnos una latita de Pringles y un vaso de Coca Cola ya se nos iba a olvidar el terrible atraso que tuvimos. Cuando llegué al aeropuerto de Miami noté que habían roto una rueda de mi maleta y se lo dije a una empleada de Spirit Arilines que no sabía que hacer así que recurrió a otra y lo que me dijeron fue que eso no era problema de ellas porque probablemente había sucedido en Costa Rica y luego se fueron. Ahora mismo estaba tratando de hacer el Check In para mi vuelo de regreso y nunca había sido tan complicado hacer un Check In, ni siquiera entiendo porque no puedo hacerlo. Entro a la pagina de preguntas y soporte al cliente de Spirit Airlines y para responder a la pregunta de COMO hacerlo, lo único que saben decir son los beneficios que tiene, beneficios a los cuales me ENCANTARÍA tener si tan solo en su pagina dijeran COMO se hace. He pagado casi $100 en equipaje solo porque nunca nadie me dijo que si lo pagaba como un mes antes iba a salir más barato, que por cierto su pagina de internet es de lo PEOR que he visto, porque después de pagar mi maleta para ir de regreso, ni siquiera me decía si se había cargado bien a mi tarjeta o me daban una factura, simplemente volví al sitio para administrar mi viaje y ahora solo estoy rezando para que cuando llegue al aeropuerto en serio el pago se haya realizado correctamente. En fin, voy a tener que seguir viajando muy seguido a los Estados Unidos desde Costa Rica y puedo jurarles que NUNCA voy a volver a viajar con Spirit Airlines."
Pros: "Richard, our steward, was the only reason the flight ever made it out of the country. Without him I would have been stranded in Costa Rica for another night."
Cons: "We sat on the tarmac in a hot plane for 5 hours after an aborted take off due to brake malfunction. They offered no food, no compensation, no protection, and instead of booking me another connecting flight they forced me to take a van they rented from fort lauderdale to my final destination, orlando."
Pros: "It landed"
Cons: "Seats are jammed in, nickel and dime you to death"
Airlines flying from San José to Indiana have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from San José to Indiana
Masks required on board, masks provided on flights from San José to Indiana
Social distancing seating
Middle seats unavailable to book on flights from San José to Indiana
Testing for antibodies, testing for symptoms for flights from San José to Indiana
Waiving of change fees. Search flexible flights from San José to Indiana