Daily cleaning, installation of cabin HEPA filters on flights from San José to Ohio
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 8h 06m
The cheapest ticket to Ohio from San José found in the last 72 hours was $145 one-way, and $196 round-trip. The most popular route is from San José to Columbus, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $145.
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland, Brazil and South Africa in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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Scores according to KAYAK customer reviews
Pros: "Crew was great and airplane was nice and spacious"
Cons: "Better boarding. Took forever. Get rid of zones and just board back to front!"
Cons: "Crew could have been just a tad bit more friendly"
Pros: "Crew was very good."
Cons: "Fresh food and better entretaiment"
Cons: "Media didn’t work on flight to or from Los Angeles"
Pros: "Great! Decent."
Cons: "Uncomfortable flight due to turbulence. Hard seats. Majority of passengers checked in baggage were taken off in Honolulu before take off and did not make it to Anchorage."
Cons: "She was a very unfriendly woman Not apologizing for running into his foot He fell asleep and didn’t realize he nput his foot in walkway"
Pros: "I got home"
Cons: "sweltering temperatures when boarding; delayed departure"
Pros: "The assistance by the San Jose CR Alaska office re; my misplaced carry on and their super help in the return exchange of backpacks"
Cons: "Meal on board charges"
Pros: "The crew was friendly."
Cons: "The flight was so delayed."
Pros: "I would have to get the machine that the crew already tried to fix on a prior flight! My bad luck, for sure. And the2 people next to me talked the entire trip. So I thought I could just listen to music, but no. The flight attendant said that was gone together with the games. Not a good flight for me. I even moved to the bank of the plane, to read my book in peace, only to end up hearing 1 very loud FA talking!"
Cons: "Read above."
Pros: "Easy, friendly, plenty of leg room on the flight."
Pros: "This was my sixth or seventh flight in 14 days and was a little stressed watching the crew try to get everybody’s bag into the new container which was really small. The The container was to check the size of all carry-on luggage. They were letting people go but telling them in the future that they have to check their luggage at the gate. Which would mean most people would be paying for extra luggage. Just think that is a bad idea. In addition this flight wasn’t even halfway full so there was plenty of room anyway. I was lucky they didn’t ask me about my backpack when I got there.. Otherwise a beautiful Evening flight was a great into my trip."
Cons: "Was told by TSA in los angeles that alaska airlines had selected me for an ssss on my boarding passes was checked in loreto on a 5 minute search had no carry ons went quick When in Los Angeles went thru customs and immigration no problem however when i got to security they checked my passport and said i had to have further screening had to stand 25 minutes waiting for tsa officer to take me through the line officer showed up finally they patted me down checked for nitrates took picture of my passport than sent me to gate While it was boarding had alaska agent make smart ellic comment about ssss on my boarding pass made it to Seattle than was going to take wenatchee flight gate agent said he needed all my previous boarding passes for loreto and Lax i said i threw them away he said well i will have to send you back through security here in seattle i told him i dont have enough time to make my flight he said you must have known there was Trouble my wenatchee flight fortunately had no ssss on it made my flight very long story short i will avoid alaska airlines next time."
Pros: "Arrived on time and in one piece"
Pros: "Getting to where I needed to go"
Cons: "Stopping the plane to fuel at another airport understandable. But then you ran out of food for purchase on the first flight (I was sitting in the back). Then connecting at LAX was horrible. Everyone had connecting flights. Off the plane onto a bus. then through customs then shuffled outside with no guidance from employees. Finally I found someone to ask bc 15-20 people were around me in the same boat. Where the f do we go we wondered. The employee was insanely rude. I’m attentive and I listen. he was saying pay attention I told you go right blah blah blah. He was literally standing there with his arm out pointing right and never said a word to anyone. So once we figured out to go outside and right we had a stressful ten minute wal hoping we were going the right way. We were! We get to tsa and have to go through screening again. Which is insane bc we just got off a plane. The tsa agent told us this happens everyday with a smerk. On top of her attitude, her and the two other lazy ladies on her line were painfully slow. The other two lines went at least twice as fast(no exaggeration!) made it to gate 66 to find it was changed without notice to 63. Made the flight by two minutes or less sweating from running around!"
Pros: "Service was good."
Cons: "Seats are very uncomfortable, little padding. Flight was over an hour late leaving SJO."
Cons: "We were delayed. Crew was rude. Then we flew to another airport just to get fuel, which further delayed us. We arrived late to the connecting airport and missed our connecting flight home. Not given food vouchers. Had to pay for 1 checked bag despite flying internationally. Overall, very dissasatisfied with Alaska Airlines and I will be sure to go out of my way not to book again with Alaska."
Pros: "Everyone from counter check-in to flight attendants were very kind. You just don't see that anymore. This is my first time with Alaska Airline and I would be glad to fly you again."
Cons: "The Gogo internet was very slow to non-existent -- like dial-up slow. WiFi delivery may not be Alaska Airline's fault, but $40... woof. For that price, I want it to be blazing fast."
Pros: "Crew and boarding process"
Cons: "No international choice in entertainment and food"
Pros: "Comfort of premium seats. Free drinks and snacks."
Cons: "A little too cold. But I've learned flight are usually cold and went prepared."
Pros: "Flight attendants were super friendly and responsive."
Cons: "They need an internet service that works outside the U.S. The bus ride to immigration and customs is awful."
Cons: "Would love to see more vegan options on the menu!"
Pros: "The seats were comfortable and I had plenty of space."
Cons: "They couldn't land in Ketchikan due to fog so they flew up to Sitka and got back 3 hours later, missed my connection in Seattle and spent the night at the airport, the I got charged 50 dollars for switching my tickets, are you kidding me, Alaska airlines sucks big time"
Pros: "The flight attendants were so kind and helpful, especially with those who had heavier carry ons"
Pros: "Got in early, there and back!"
Pros: "Air travel in the US is a disaster. People are cattle. Food is overpriced. Some airlines have policies that out to be criminal in how passengers are treated. The good news is Alaska and just a few other smaller airlines are far less terrible than the rest of the industry. The product is still cramped, unapitizing and not always smooth... but the crew is consistnetly awesome... and their policies are customer friendly"
Cons: "Selling the credit card on every flight for 15 minutes is torture. Force feeding us an informercial once is more than enough but if you have a round trip with connections it is 4 times. I was considering it but by the 4th time I was too annoyed to ever get your credit card"
Pros: "People were nice"
Cons: "They lost my bag...delayed our flights...and made me go mentally insane"
Pros: "Faster than planned air time"
Cons: "Late boarding"
Pros: "Great and fast!!"
Pros: "The space, seat, cleanliness,friendly pilot, airport assistance, tsa wh helped me approx 4::30 pm at Ontario Airport but not the snotty one who tried to take my water bottle after flight delayed teo hours & had special permission to go back thru security to eat. Needed water bottle because diabetic & recovering from pneumania. Did not like the patting down because I had a Kotex pad on. Wierd. Love flying Alaska Air."
Pros: "Clean quick quiet and nice staff. Easy and relaxing"
Cons: "Drink service was slow and infrequent"
Cons: "charged for ipads, wifi didnt work,"
Pros: "Great flight"
Cons: "Limited selection of movies"
Pros: "Enough leg room"
Cons: "Not enough shoulder room"
Pros: "It was great. I slept nearly the entire time. No one bothered me!"
Cons: "It was a 6 hour flight with no meal provided, only two small cookies. It was an evening flight."
Pros: "Alaska Airlines was a great, very friendly crew and pilot. boarding was eazy , and the flight was on time."
Cons: "I arrived to Costa Rica on a flight from El Salvador, police hold a long line which made a lot of people loose their connection flight including myself. After losing my flight, Alaska did NOTHING TO HELP to get a new flight or get hotel accommodation. Alaska employees showed great disregard for helping stranded costumers that lose their flight even when it was not passengers foul. I will try NOT to flight on Alaska anymore!!!!"
Pros: "Flight good once it left"
Cons: "Late departure"
Pros: "I picked that flight because it was the only direct flight that fit my schedule. Wish I could take JetBlue."
Cons: "Seat is so small and uncomfortable. Flight attendant somehow only offered the two guys next to me the whole can of soda but just ignored me. I found it very odd. She had many cans of coke...It's not that I care about a 50 cents of a soda but I felt totally discriminated. I don't want to pull the minority card, but just didn't make sense to me when she did that. I know it's tedious but it really hurt my first experience with this airline. I will avoid flying with them in the future."
Pros: "Incredibly efficient boarding and check-in at the Puerto Vallarta airport."
Cons: "Hard back first class seats need an overhaul for padding. No electrical outlets in First Class."
Cons: "Since it's a flight that leaves from a Spanish speaking country, announcements should be made in both English and Spanish. I can speak English, but there were some people who can't and I had to translate for them"
Pros: "We arrived earlier than scheduled"
Cons: "No snacks by the time they got to us. Last seats by the bathroom."
Pros: "Everything except baggage delivery at Washington Dulles."
Cons: "The plane arrived at 5:38 PM. The first bag was delivered to carousel 10 at 6:08 PM. They were still coming off the belt at 6:13 PM when my bag was delivered. The airline touts its 20 minute baggage delivery guarantee. To claim the guarantee, a person has to find an airline employee. At 6:08 PM, the door to the Alaska baggage claim was locked and no airline employee was in sight."
Pros: "Everything was awesome."
Cons: "Absolutely nothing"
Cons: "All good"
Cons: "Not leave 3 hours late"
Pros: "An excellent crew makes the flight so much comfy."
Cons: "Everything was fine."
Pros: "Nice crew, better planes than Spirit Airlines!!"
Cons: "Multiple delays & gate changes! Arrived 2 hours later than expected- not good for my ride home who had to wait so long!!"
Pros: "Legroom!!! JetBlue sets itself apart from the rest by letting you breath in your seat!"
Cons: "Entertainment / access to entertainment on the app was mediocre"
Pros: "That water was served in a plastic bottle instead of a cup, because I know it's easier to recycle the bottle than a cup these days (also easier to drink out of)."
Cons: "I think for a late night flight the lighting in the plane should be kept on low all the time, because even a small change from dark to low felt harsh when it happened during beverage and snack service."
Pros: "Mary is awesome. Even More Space is great. Early arrival"
Cons: "approach and landing"
Cons: "Checking in to the connection flight was horrible. The initial flight was delayed. Once we landed in Florida, customs was apparently backed up so far that we could not leave the plane. It ended up causing us to miss the flight. Jet Blue did provide a hotel and food voucher for the night."
Pros: "LOVE THE SNACKS AND LEGROOM! JetBlue is GREAT!"
Cons: "Free water at least"
Pros: "Everything was great"
Pros: "The crew, snacks, leg room."
Cons: "Plane was a little old and dirty. Flight was delayed ~1hr"
Pros: "Made it safely"
Cons: "Hour delay, gate was packed, there was no place to sit, reason for delay not communicated until I went and asked. Realistic time delay not provided initially. No compensation offered for a meal or drink while I waited."
Pros: "Efficient birding and exiting process. Crew members attentive and quick"
Cons: "Plane was delayed 30 min but the team was clearly doing their best to get us going"
Pros: "I love the Jet Blue Flight Attendants. Their so kind and helpful. They always have a smile on their face."
Cons: "Nothing - Too Short - Wanted to stay longer"
Pros: "Ease of boarding, rest comfort"
Pros: "Great service"
Pros: "On time departure."
Cons: "The crew did not bother to rearrange a bag in the overhead bin to accommodate my carry-on when there was a clear way to do that. His name was Matt. Between the choice of walking to the back of the plane searching for space and sending the bag to the baggage, I chose the latter and lost 15 minutes needlessly to retrieve the baggage. This guy needs to be fired!"
Pros: "Smooth ride, great crew"
Cons: "Delay in leaving for no apparent reason"
Pros: "Crew waa nice."
Cons: "One of my bags when it arrived in cleveland was all taped up. When i opened it in front of the JetBlue person there was no zipper or lock. All the contents of the bag were shuffed in as they fell out and some just threw them in ther and to close the bag tapped it up"
Pros: "On time"
Cons: "Plane was freezing"
Pros: "Sunset was spectacular. Flight attendant pleasant. She needed ice that was not melted and refrozen!"
Cons: "I would have liked a pillow. For my back. Maybe I should have asked when I boarded."
Pros: "Everything was great, on time, friendly crew, no complaints."
Cons: "T v s didn’t work very good took long time to get to run. Then interrupted many times."
Cons: "An hour delay because food services couldn't get their sh*t together."
Pros: "Very smooth pleasant flight"
Pros: "Everything is good except the flight delay"
Cons: "Flight delay. No movies"
Pros: "I flew JetBlue to and from Costa Rica, which included two connecting flights. All four of my flights boarded, took off and landed on time and in at least one instance, early! The staff are always great, free drinks and snacks, plus personal entertainment for all. One of my planes was brand spanking new - it was gorgeous and oh so comfy! I hope I only have to fly JetBlue going forward!"
Pros: "Crew was excellent!! Pilot and flight attendants really helped to keep things going despite the many problems."
Cons: "We had to switch planes because of a fuel leak. Then the second plane had computer problems. We left 4 hours after we were supposed to."
Pros: "Overall this is an excellent flight. JetBlue has more leg room than all the other airlines I've flown. Free snacks and non-alcoholic beverages. A lot of entertainment options and Wi-Fi. Bring your own headphones if you want to save a few bucks. We boarded on time."
Cons: "Even though everyone was on board and ready to go they did not close the door and depart. I have no idea what they were waiting for because no one else boarded the plane. No announcements from pilot."
Pros: "That JetBlue had enclosed area"
Cons: "The enclosed area was too small. Also, we were not told we would have to go through security for a second time; some of us bought water after initially checking in, only to have them thrown out because of separate check-in at JetBlue. Also, due to other airlines boarding and crowded space, it was difficult to find "Gate 2" as there were no signs; one cannot see where JetBlue waiting area is until you pass it."
Pros: "The ticket agent was extremely courteous and helpful. She did her best to get our party of six seats near one another. She even came and found me several minutes after I left her station to hand deliver boarding passes to me."
Cons: "The on-line checkin process was miserable. I spent over an hour and a half attempting to checkin. I received numerous "invalid document" errors. I was unable to check in all members of my party at the same time. I was unable to check in any of the minors in my party due to the fact that I could not check in more than one person at a time."
Pros: "It was a good flight"
Cons: "My screen didn’t work"
Pros: "Crew was nice. Cabin service was great."
Cons: "Half of channels didn't work. I wish there was a USB port in all planes. This one was pretty outdated."
Pros: "Unexpected snacks and a decent variety of drinks."
Cons: "It was super cold throughout the flight."
Cons: "Los televisores de nuestra fila no funcionaban y al llegar el vuelo tuvimos que esperar 40 minutos para poder salir del avión."
Pros: "Got in early!"
Pros: "Everything...great service, communication and very professional"
Cons: "Nothing, it was excellent!"
Pros: "Crew was very professional."
Cons: "Understand that this isn't an airline issue, but the security personnel at Logan were terrible - slow to the point of incompetence, nearly making many late for their flights. Please speak with the airport re. this - it's enough to have us re-route around Boston."
Cons: "The flight crew I thought were very slow. I understand they have a lot of people to tend too, but I had a great experience with my flight to Boston with the 2 women flight attendants. I think these guys need to learn to help one another . Even though my service wasn't all that good, I will still fly on JetBlue"
Pros: "Over all it was excellent. For some reason My iPad isn't working to give it 5 stars but it was a very great flight. I was traveling with my emotional support dog and everyone was terrific. 5 stars!!"
Pros: "On time."
Cons: "Anxious flyer here. Booked a seat with a friend. Get to the gate and they've changed our seats and separated us without any notification. The people next to us wouldn't switch the flight attendants could care less. Let's just say I'm glad the pilot did a great job. Much undue mental stress."
Pros: "Flight was on time. Seats very confortable and spacious. Attendants attentive and discrete. No hidden costs."
Cons: "Seats that don't recline especially when the person in front of you can recline. They end up in your lap"
Pros: "My first Jet Blue experience was very good! Ground staff in Boston was very courteous and friendly. Boarding method, although different from other airlines, was very quick and efficient. Cabin crew was very pleasant and served good snacks. The captain welcomed us aboard and told us about the flight and conditions expected along the way. Flight was as he predicted and we landed early, always a bonus. Would infidelity fly them again!!"
Cons: "It was cancelled"
Pros: "the woman clearing tickets as you board was nice."
Cons: "The stewards on the plane were not very hospitable and unfriendly."
Cons: "I did not use it."
Cons: "We didn't really have social distancing on board but it was as good as could. be expected"
Pros: "We normally get nothing better than a 717 on ATL-OKC, but the 737-800 was an incredible aircraft that made everything better owning to COVID 19 factors."
Cons: "DL needs to find a better way to manage food and drinks for FC during the COVID 19 era."
Pros: "No entertainment on the plane and plane was very small..."
Cons: "Explain flight situations better.."
Pros: "Crew did the best they could keeping us aware of the extensive delays flying in to LaGuardia. The captain made himself available to answer questions from passengers at the gate early on and I thought that was a great gesture."
Cons: "Nothing could have been better. Any issues with the flight were delays beyond the crew's control."
Pros: "Good in flight entertainment."
Cons: "More refreshments for longer flights."
Pros: "Not enough toom between rows of seats."
Pros: "Boarding so efficient we left early and arrived super early."
Cons: "WiFi on plane dropped out a lot."
Cons: "After my flight was delayed for over 3 hrs - the counter clerk was rude and unhelpful. She felt it was appropriate for her to flick the customer service phone number in front of my teenage daughters. I would say avoid Delta!"
Pros: "Everything was great. Our 4-hour flight went off without a hitch. We've flown with Delta many times and have never had any problems."
Cons: "The fact the the toilette was kitty cornered in the mid cabin bathroom is a joke on modern society."
Pros: "Crew was awesome. Very friendly."
Cons: "I’m 6 foot tall and I found my seat space feeling crowded. I found myself wishing for just 2 more inches of legroom. It feels that airplanes are being built for quantity of passengers, not quality of flight."
Pros: "Awesome Customer Service"
Pros: "The crew was great"
Cons: "No video screens, the choice of snacks is very weak"
Cons: "People that take up more than one seat should be required to purchase two seats. The woman on the isle was over the arm Rest in my seat the entire trip. It is unfair to me. No one came to Take trash for 2 hours so we had to keep our tray tables down."
Pros: "There was an agent named Christopher working at the Delta terminal in San Diego, and he was tremendous to work with."
Pros: "Luggage plane to carousel at Atlanta way too slow"
Cons: "Smooth flight, more than average beverages serving; food fine. Seats too small."
Pros: "Delta crew & flight were excellent no complaints!"
Cons: "We were stopped by the Delta crew checking tickets as we got on to the flight. They let a party of 7 with a small child cut us in line. They even allowed another traveler to board with them. We were a party of 8 w/ 2 people in wheelchairs. They would not allow us all on & said only one could accompany them both. They were also very rude and unorganized."
Pros: "Arrived ahead of time"
Pros: "Delta’s notifications are very timely and helpful. They even tell you when your bags are on the plane and at baggage claim."
Pros: "The crew was fantastic and very carrying when I wasn’t feeling well. They checked on me multiple times! The food was also really good for airline food!"
Cons: "The security process in the Prague airport is so ridiculous. There are security agents who screen you in the baggage drop off line that makes the line take a very long time. Once you finally get your sticker from them it’s a quick trip through customs. Then the pain really begins with a security scan st each individual gate to enter a boarding area for the plane. Then I was pulled for extra security where a male agent touched my but with some sort of swab with no warning. He then claimed to not speak English (with zero accent when I asked him a question). It was a humiliating and very long process all run by delta!"
Pros: "Boarding was quick Flight experience was good"
Cons: "Leg space was less Take off got delayed"
Pros: "The service was excellent."
Pros: "The crew both going and coming from San Jose, Costa Rica were incredible."
Cons: "The long waits on the tarmac waiting on other planes to leave. Which was a big problem because it caused a lot of us to either barely miss our flight or miss our flight."
Pros: "Got to London on-time (early, actually) and safely. The in flight meal was okay. The leg room in comfort plus was great, the mobile app was awesome, and the staff (check-in, gate, cabin and flight deck) were professional and friendly all around."
Cons: "The leg room was great, but as a broad-shouldered guy, the width of the seat was miserable. Unfortunately, the Delta 767 doesn't offer any upgrade for a wider seat beyond Delta One, and my employer won't spring for that. Too bad there isn't a premium economy option. Also, the entertainment unit in the seat next to mine malfunctioned, which you wouldn't think would impact me that much except that because it was "seeing" touches randomly throughout the flight, the screen would turn on, off, brighter, dimmer, play random stuff, and just generally be as annoying as possible to everyone nearby throughout an overnight flight."
Cons: "On time, free upgrade."
Pros: "Liked that they were pretty stern about boarding by zone Comfy seats Nice staff Good snacks Great movie selection Never realized games were programmed in that head rest. Loved that. Just having the entertainment set on the head rest for every seat makes me prefer this airline over another."
Cons: "Was seated in the last row, 33, and it smelled like urine. Landed on time at 11:09am but didn't get to the jetway til 11:50"
Pros: "Good abording"
Cons: "problems with seating assignment"
Pros: "This was my cousins first time flying and the Flight Attendants made her feel very welcomed. They all were very personable."
Pros: "Like the airplane - Boeing 757. More comfortable than the 737."
Cons: "Don't like the towel dispenser location and function. Can't find it when standing and a bunch of them come out at one time."
Pros: "Friendly crew with the usual high quality Delta product..."
Cons: "Premium passenger's should be boarded before families with children! Especially in Orlando where half the plane is children!"
Pros: "Nothing..there was literally nothing that I liked about this flight. The gate clerks were helpful."
Cons: "Sooooo many things......there was NO PILOT!!!! Delta knew this 30 minutes before my flight landed and yet Delta did not post or communicate that the flight was going to be delayed and then ultimately cancelled because there was NO PILOT. Of course when they scheduled the flight for the following day not only did they not have a full crew, they had NO PLANE. On the whole, it was pretty terrible."
Pros: "No puedo opinar mucho del proceso de abordaje, ya que para el procedimiento de ingreso a la terminal fue bastante tardado. Pero la atencion por parte del personal fue bastante amable, las bebidas fueron abundantes y justas."
Cons: "I have no complaints"
Cons: "They lost my bag."
Pros: "Staff lovely"
Cons: "Flight delayed so we got bumped to a later connecting flight An eight hour trip became a 12 hour trip"
Pros: "I was able to watch TV on my way to my destination."
Cons: "I upgraded for the cabin Round trip and when I flew back from my destination I didn't have the same good experience. I did not have the TV flying back. The plane was too rocky one minute going smooth then out of no where it into high speed. The plane was shaky."
Pros: "We were two for two on not being able to understand the gate agents announcements. Please keep in mind that not everyone flies frequently. I'm convinced that the routine of the job blinds both the TSA and airline employees to this fact. Clear and concise instructions would be great, regulars will continue to ignore you. So no harm, no foul."
Cons: "The plane was delayed by more than 3 hours due to "weather problems" earlier in the day. Delta did not permit re-booking to flights that left JFK for Boston earlier, even tho there seats available, instead insisting that we had to wait for our assigned flight. Small snacks (regular Coke, no Diet) did not really compensate well."
Pros: "It was on time"
Cons: "Too short of a layover in Atlanta"
Pros: "on board service was nice and promptly"
Cons: "Delta continúes to use an older 757 in this 6-hour flight with cramped seats and seating arrangement in business class. I have taken this flight several times in the last 2 years and written about this issue but now doubt anybody cares about these comments. To make things worse, my seat would not recline!"
Pros: "Everything about the flight was great. We boarded and took off on time. I have no complaints."
Cons: "No complaints! I had a perfect diet coke and pretzels while I watched tv."
Pros: "Time was made in the air and we did not miss our connecting flight."
Cons: "The flight was very late."
Cons: "Why can't all the Delta gates be near each other. My connecting flight was very far."
Pros: "Plenty of give on seat belt, just enough leg room for my 6' frame. No one was seated in the middle seat!"
Cons: "1. Boarding order is not by seating making boarding very inefficient"
Pros: "Boarding, food, drinks"
Cons: "Seats (not much reclining, I felt them uncomfortable)"
Cons: "The redesign of seats means that very few of Delta's planes can actually accommodate a sherpa-style pet carrier, even though they are an industry standard for in-cabin travel. Further complicating the problem is that the clearance under the seat varies depending where in the cabin you're seated. It's become an extremely stressful proposition for which I have the privilege of paying an extra +$100 each way whilst having to give up one of my carry ons. As far as I can see, the charge is just straight up greed, since no one would be able to use the space beneath the seat in front of me, anyway, and carrying on my cat cause zero extra work for the crew. I'm going to have rethink my loyalty to Delta. At least with Southwest, they'll let me check two bags for no additional cost."
Cons: "Flight was booked via Princess for a cruise. Flight from Vacoouver to LAX was through Delta partner Westjet. One schedule number and flight number for Delta, a different set of numbers for Westjet. Westjet requires you call them for seat assignment for a fee. Just not smooth!"
Pros: "Not much to like."
Cons: "Customer service not friendly, seats are not very good, no food or entertainment on a 3.5 hour flight. United just transports you from A to B for a high price."
Pros: "Nothing. Didn’t get to take the trip and had no customer service to assist in any respect to have a voucher or credit or anything. Garbage"
Cons: "Everything. Coronavirus lock down sucks, but some sort of accountability would be nice for having my money simply stolen."
Pros: "Comfy seats onboard Good selection of movies Decent food from MEX to SFO"
Cons: "I purchased ticket stating business class for both legs, but the first leg of my trip did not have a business class cabin at all. I did not get what i paid for!!!! My seat back IFE did not work at all. Boarding experience was terrible and took forever. The lounge MEX was overcrowded with non-functioning wifi"
Pros: "Crew pleasant & food good"
Cons: "Seats not very comfortable or adjustable"
Pros: "The food, the customer service experiencie ,this airlline is the best!"
Pros: "Clase Premier, love it. Great seats, entertainment and food"
Cons: "Maybe no children but, I understand"
Pros: "The crew was very helpful and attentive."
Cons: "The flight was delayed."
Cons: "It was delayed 2:30 hr"
Pros: "The ove"
Pros: "Comfortable, prompt, clean."
Pros: "The flight itself was comfortable, smooth and overall satisfactory. They gave us a sandwich meal and there was some inflight entertainment (which I didn’t use)."
Cons: "I brought the same Samsonite carry on luggage piece that I’ve used on multiple major airlines (Avianca, United, American, Copa, etc.) with no problems, and AeroMexico says it’s too big, the wheels didn’t fit into the sizing bin. Super frustrating if one of the most popular luggage manufacture makes a “carry-on” bag, airlines should realize people will be arriving with the expectations that they can use it as a carry on. Anyways I’m out $58 both ways ($116). I will not fly with AeroMexico again because of this simple fact."
Pros: "Got the drinks and snacks out quickly."
Pros: "I was really impressed with the friendly and efficient service from Aeromexico. First time flying them and really appreciated the experience - so much better than the service on US airlines."
Pros: "Easy, polite, genuine people, no fakes, no unnecessary restrictions."
Pros: "Everything, it was punctual dispite the chaos México City Airport is, the food was awesome (first class) and we arrived sooner."
Cons: "This is not about Aeromexico. Migratory police is hard now, do not have connections inside the States or you would loose it"
Pros: "Crew is always great"
Cons: "Modern entertainment with personal screens."
Pros: "They kept close to schedule."
Cons: "The division of lines with the passeengers."
Cons: "No spacefor carry on bag"
Pros: "Quick flight, ease going through customs"
Pros: "The cabin crew on this flight were courteous, friendly and professional."
Pros: "Excellent Customer Service. Very pleasant flight."
Pros: "Left early due to their boarding organization"
Cons: "Nice to be fed but very mediocre"
Pros: "On board service, entertainment and food was a nice surprise. Wine and beer offered free of charge with the meal, great movie selection without charge as well and very helpful crew during the boarding process. Seats in economy had plenty of leg room and space on the sides."
Cons: "Food was good and better than my experience with other airlines but still not as good as it use to be a few years ago."
Cons: "Bad service!"
Pros: "On the long leg from Seattle. I was in an empty row so I could stretch out. At least a snack was served after takeoff and before landing."
Cons: "Food was poor and flight delayed because of crew, at least that is what I was told."
Cons: "The crew was very rude, since the counter not helpful at all. The boarding was late."
Pros: "Everyone was polite & kind, and incredibly efficient."
Pros: "I enjoyed the movies and the accuracy of the flight time etc very much! It was super helpful during long flights."
Cons: "I couldn’t understand 90% of what anyone was saying due to it all being in Spanish which I found to be a little rude to be honest. You know you have a lot of English speaking only people on your flights yet you do not make any announcements in both Spanish and English like a lot of other airlines do."
Pros: "Great seats with individual screens for free movies"
Cons: "No vegetarian option Long back up at Mexico City customs"
Pros: "Nothing they cancelled my connecting flight"
Cons: "First time flying with Aeromexico and it will be my last. The cancelled the flight just when we are about to board and have not responded or compensated me for my substitute flight to get home."
Cons: "The flight was delayed by 4 hours and it was never communicated to the passengers through the monitors. None of the flight info was updated on the monitors and we had no idea about: 1. which gate the flight was supposed to depart from 2. the correct time of the new departure since the flight was late 3. whether the flight was canceled all together The monitors showed the flight was on time until the actual time of departure. I almost missed my flight because I was never notified about the information above. The Aeromexico agents at the airport were not helpful at all: they did not know anything about the issue with the flight. I had to stay in a long line just to have them look up the flight in the computer and tell me that the flight was delayed. No other information was given to me. Terrible experience, especially after a long stopover."
Cons: "I couldn't watch movies so I asked flight attendant she said " watch next screen ". But there was someone sitting! How can I do that!!! They didn't say sorry"
Pros: "The crew was nice"
Cons: "The screens for the entertainment were very, very bright, old, and not great quality, and I could only hear out of the headphones by holding the jack at a very specific angle. The entertainment after the movie was weird. I'm giving a two for comfort partly because there were several very loud children and people kept bumping my seat. Maybe not fair, but incredibly uncomfortable. Covers for the seats were coming off the cushions. That plane needs a renovation."
Cons: "I was sent to Sala A & there was agate # 1 there; however, there was a second Sala A with a Gate #1 & from there my plane was boarding by the time I made it to the correct boarding gate it was too late for me to board the plane. I had to purchase another plane ticket in order for me to make it to the United States. It was a bad situation & the employees were very rude. They blame me & the manager never show his face to help me out. He could have at least given me a discount given the award situation. But, the customer service or will to help me was just not there."
Pros: "Nice airline. Would haoouly ride again."
Pros: "I'm 6'3" and they put me in a row with more legroom without charge. Very friendly and courteous crew."
Cons: "no food on this 4 hr flight but i did fly economy. This isnt only flight or airline where in flight internet doesnt work."
Pros: "Good flight, excelent schedule"
Cons: "Flight Over sold (20 people)."
Cons: "I didn't like that Aeromexico didn't want to change my flight I had an family emergency and they don't care they just told me they cannot change my flight at all"
Cons: "Well, I missed my flight currently still waiting to HOPEFULLY board my flight home to San Francisco."
Pros: "we were shocked by how great the flight accommodations were, from the inflight entertainment to the food/beverage service to the flight attendants."
Pros: "Because of a leg wound, we could not make the flight. But AM ticket refund is one of the worst in the business."
Cons: "Aeromexico dis not let me board my flight from Mexico to Vancouver. They said they couldn't clear my name and print me a boarding pass. Stuck at airport for 14hours and ended up flying aircanda to yvr the next morning. Terrible customer service/care. Never flying aeromexico again."
Pros: "The seats were huge and extremely comfortable. The leather was peeling off and the seatback pouches were falling off the seats, but none of that mattered. It felt like first class room and comfort so I didn't care at all. There were no tvs, but it's a very short flight so it's not a big deal."
Cons: "It felt so old that I was slightly worried about the airplane's ability to fly!"
Pros: "Aeromexico puts delta, United, American to shame. Every time I fly with Aeromexico they have on-time flights, food and drinks included, friendly service and excellent price for tickets. No last second delays or flight rescheduling as happens with US carriers. I'll take Aeromexico ANY day over the shitty US airlines. And for those complaining about info not being readily available in English, it doesn't hurt to learn a little Spanish"
Cons: "They ran out of Corona."
Pros: "The expedite process and secured."
Pros: "Coffee, SMILES on faces of the Capt., Stewards, Professional Appearances by AM staff from beginning to end. (unlike American Airlines) We had a snafu at boarding and a Miss Gina Diaz in San Jose Airport was MOST super helpful. We ar3e booking more flights on this airlines! FOOD was AWESOME.... really!"
Pros: "good food, good entertainment, on time departure and arrival"
Pros: "I booked the flight for my mother to rush to Mexico to be with her mother while in the hospital. Aeromexico did not have any reservation. So my mother had to pay for a ticket through Aeromexico. I email the company to refund me and haven't heard back."
Pros: "Plane on time. No setbacks"
Cons: "Long line in customs in Mexico City especially since we had to make a connection. Also the inconvenience of getting our luggage in Mexico City and then re sending it to Cabo SAN Lucas."
Cons: "Old plane slow crew. Seemed like they never were around j. Business class"
Pros: "Arrived 30 min early."
Pros: "Crew was very nice and helpful"
Cons: "It would be really nice and good for the environment to utilize less plastic bags and find ways to recycle more. When I think of the amount of plastic used in every flight I cringe knowing where all that plastic would end up."
Pros: "So ridiculous airline didn’t though in costumer at all"
Cons: "Debbie in Business Class made the trip even more special than ever! 1. Congratulated everyone on board for thanksgiving for those who follow that tradition 2. Spoke so kindly on the PA system in both English and fluent in Spanish 3. Kept my coffee hot fresh and always was smiling even those had to work on a holiday We will always fly AmericAn because of flight crew like Debbie..... 1000% super star for AA!!!"
Pros: "cabin attendant was excellent"
Cons: "terrible plane because overhead space is extremely limited and the curvature of the plane limits legroom for window seats."
Cons: "I am glad to be home after 4 1/2 hours of delays"
Pros: "The boarding was fast."
Pros: "Flight was cancelled after multiple delays & I changed to United."
Cons: "Stop delaying & canceling flights, especially last minute"
Cons: "Todo bien gente tranquila"
Pros: "Crew was great."
Cons: "Plane was about 1000 years old and I don’t think I’ve sat in a more uncomfortable seat."
Pros: "The crew was friendly and kept us informed of ongoing issues."
Cons: "There was not enough fuel to make the connection in Charlotte as well as mechanical issues with getting the luggage off the plane resulting in being stuck over night. Also they lost my bag."
Pros: "Super-friendly crew, really under-booked flight so LOTS of empty seats"
Cons: "“Free” WiFi was really $10, unless you have TMobile"
Pros: "We left a few minutes early"
Pros: "Love flying with AMERICAN AIRLINES."
Pros: "The food was delicious and nutritious. The attendants were very conscientious and took care of us."
Cons: "Need an instruction sheet on how to use the entertainment center. Especially where to plug the headphones. Flight attendants dd pay more attention to other passengers."
Pros: "They boarded quickly, left early, arrived 40 minutes ahead of schedule. The staff were very friendly and efficient."
Pros: "The trip was easy and the time very good set!"
Cons: "Going to aircraft by bus in the cold with long wait for bus departure"
Pros: "That our pilot was giving us updates as to why we were slightly delayed."
Cons: "Our flight attendant didn’t know what food we were getting. When someone asked in front of me, she said “I’m not sure it could be either turkey or ham”. If you serve customers from all walks of life including Hindus, vegetarians, Islam, Judaism, it should be expected that the flight attendant know if that is turkey or ham. Another thing is that there was no final check by the flight attendant. We landed with tray tables down, seats recline, and people were still on their laptops."
Pros: "The entertainment"
Pros: "At least they should give a can of the soda"
Cons: "The cookie"
Cons: "Food in general"
Pros: "We didn't go to Dallas!"
Cons: "We didn't like the London Airport and we didn't get enough to eat and drink. We flew from London to Seattle Airport (SEA). From there we had to take an Alaska Air Flight to Salt Lake City (SLC) We had a difficult time finding the terminal for our flight to (SLC). . Alaska Air Broke one of the wheels on my suit case."
Pros: "Friendliness of gate staff"
Pros: "The flight left on time. Pleasant crew."
Cons: "As usual, the seats for a 6'4" guy are not good."
Pros: "On time. Crew was nice, too"
Pros: "Everyone was quick"
Cons: "Small seats"
Pros: "the crew and the people at the desk for boarding were great. the app helped me keep up with the changes"
Cons: "delays and changing gates"
Pros: "Smooth flight, barely late."
Cons: "Broken sink, horribly uncomfortable, cramped seats."
Pros: "flight was on time"
Cons: "Walking out in rain to board the plane"
Pros: "Free alcohol and good passenger friends and friendly service."
Cons: "No outlets for phones"
Pros: "Pretty efficient."
Cons: "American Airlines is continually delaying flights. Impossible to actually plan around."
Pros: "Good crew, everything efficient with no problems for getting from point A to point B."
Cons: "I really am starting to hate the CRJ-700. I dislike being packed into one with 50 of my closest friends I never knew."
Pros: "CR is awesome"
Cons: "AA is screwing up with the flight times, bring them back"
Pros: "The crew was one of the best flight crews I have ever met! We had many of the same attendants on the flight back to MIA, as well. Give them raises!"
Pros: "Good flight. Arrived on time"
Cons: "Jet bridge was broken and needed repair. Delayed departure."
Cons: "I was trying to check two bags, and I get three free bags. My one bag was my wife's bike in a case and it as 60 pounds and the other was a suitcase that was only 20. They made us take stuff out of the bike case and move it to the suitcase to get it below 50 pounds. Ridiculously nitpicky. It's the same overall weight..."
Pros: "Safely took off, flew, landed. They gave a biscoff instead of bland pretzels"
Cons: "Couldn't understand pilot."
Cons: "On my flight from San Jose to Arizona there were no t.v , so it made for a painful five hour flight."
Pros: "Due to my missed connection, American booked me on the earliest flight to Dayton the next morning via United."
Cons: "The United flight's aircraft was cannibalized for another flight as our plane was only slightly more than 1/2 full. Our later aircraft were cannibalized twice more, until we finally got a spare aircraft after a two hour delay."
Pros: "On time"
Cons: "Lot of movement"
Pros: "Smooth flight home from Cancun."
Cons: "Late arrival."
Pros: "Plane on time."
Cons: "Small commuter jet. Very cramped."
Pros: "The flight are crew were amazing though! Food was surprisingly good as well."
Cons: "The entertainment was kind of bad compared to other international flights I went on. You weren't really able to watch what you wanted and it wasn't the best experience."
Cons: "Plane was very warm upon boarding due to issues with auxiliary cooling but informed it would change as engines turned on . I sat in row 20 and it was very cold during flight. Flight attendant inquired about comfort. It improved for about 10 minutes and returned to cold state . Noticed that one attendant put on some kind of jacket due to coldness . Nearby passengers retrieved blankets from their carry on baggage. Glad I had at least a light jacket to throw over me and that my legs were partially covered. Guess it's better to be too cool than too hot. Otherwise. It was s great flight ."
Pros: "Nothing - never happened."
Cons: "The flight was changed many times."
Pros: "crew was good"
Pros: "that connecting flight was close to arrival gate"
Cons: "flight AA5280 was canceled. Your confirmation number is MRCITQ. Operated by PSA Airlines AA5280 was originally scheduled to leave from O'Hare International (ORD) to Dayton (DAY) on Tue Aug 16 2016 at 9:45 pm."
Airlines flying from San José to Ohio have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from San José to Ohio
Masks required on board, masks provided on flights from San José to Ohio
Social distancing seating
Middle seats unavailable to book on flights from San José to Ohio
Testing for antibodies, testing for symptoms for flights from San José to Ohio
Waiving of change fees. Search flexible flights from San José to Ohio