Find cheap flights from San José to Washington

Pros: "Phone Plugs and efficiency"
Cons: "More drink options. It was a short flight, so we were limited, but we only had 2 options."

Cons: "Crew could have been just a tad bit more friendly"

Pros: "Crew was attentive to a couple of issues with families (not my issues, but could have affected customers traveling alone adversely)."
Cons: "Plane was delayed in Seattle, but there was no notification from Alaska. I found out through Kayak and didn't have as short a connection as I thought I would."

Cons: "We got in later than estimated."

Pros: "Pilots did a great job flying the approach to minimums and landing on a slick runway without missing a beat!"
Cons: "The snack. A salty alternative to those so-so cookies would be great. Maybe a high quality dark chocolate dipped pretzel? Vegan, please! Thanks!"

Cons: "Plane was freezing!"

Pros: "Appreciated the complimentary beer/wine"
Cons: "Scrunched seats"

Pros: "The assistance by the San Jose CR Alaska office re; my misplaced carry on and their super help in the return exchange of backpacks"
Cons: "Meal on board charges"

Pros: "Short and sweet."

Pros: "Organized and on time!"

Pros: "Friendly, punctual"
Cons: "Small seats"

Pros: "Everything, quiet"
Cons: "Baggage charge"

Cons: "3 times in the last 10 years i have had flights with this airline from portland twice an seattle once everytime they have some excuse about air crews an the flights leave 2 hours late after a long layover this has been a problem for a long time if i knew the right people like in the faa to call i would . honestly i seriously recommend to do not fly this air line to spokane unless you are desperate .once ok twice wait a second three times two different citys there is something here an it need fixed yesterday"

Cons: "Would love to see more vegan options on the menu!"

Pros: "On time. Friendly staff."

Pros: "Not much."
Cons: "Flight was oversold from the get go so there was a constant request for volunteers to take a later flight and voucher. At boarding time it was announced there was a mechanical delay for 30 min. Then another 30 min. Then another 30 min. Eventually it was announced that another plane with 20 fewer seats would be used and volunteers were requested again. After being awake over 24 hours a very miserable end to a trip."

Pros: "The staff was great."
Cons: "We went through very serious turbulence. The landing was very rough."

Cons: "Traveling alone with my 7 mo infant. Boarded the plane and got all settled for our quick flight, just to be told that we all had to deplane due to mechanical issues. So, had to pack up all our baby stuff, grab our gate checked car seat and stroller, go to another gate, and board again. After taxiing for about 40 min, we finally took off (when we should have been landing). Definitely prepped bottles and diaper bag for a one hour flight and had an antsy baby by the time we landed. Totally understand that mechanical issues come up and am glad we were safe, but would have been much appreciated if we didn't have to board, deplane, and then board again."

Pros: "freq of flights"
Cons: "delayed"

Pros: "Everyone was so friendly."

Pros: "Even though there was a delay because incoming plane was delayed, the staff kept us updated and boarded the passengers as soon as possible."

Pros: "Poor experience"
Cons: "Flight cancelled at the last minute."

Pros: "Complimentary wine Entertaining crew Quick & free gate check baggage clean & well air conditioned plane"
Cons: "Flying on an old tiny jet"

Pros: "The gate agents, flight attendants and flight crew were polite, professional and efficient."

Pros: "Stop"
Cons: "MY BAG IS GONE"

Pros: "Useing both doors for loading and unloading"
Cons: "Getting roasted by the sun because there were no window shades. I was covered in sweat and there wasn't a dry spot left on my shirt. Why aren't there any window shades?"

Pros: "Gate attended kept us posted on what was going on when our flight was delayed. So wasn't left wondering what was going on"

Pros: "It was fast."
Cons: "The crew was rude, it was so unpleasant"

Cons: "charged for ipads, wifi didnt work,"

Pros: "Everything was great"
Cons: "Nothink"

Cons: "30 min delay"

Pros: "Everything"
Cons: "Everything"

Pros: "Nada"
Cons: "Nada"

Pros: "I"
Cons: "Don't like walking out and climbing into plane. Have to knee replacement and process was uncomfortable and hard. Bombardier planes are cold and extremely noisey"

Pros: "Small airplane"
Cons: "No food"

Pros: "Everything went perfectly. Great price."

Pros: "We needed to switch our two flights from different times and from having a layover to a direct flight and they were willing to do so without charging additional fees. Great customer service."

Pros: "Nice and short!"

Pros: "See above."
Cons: "See above."

Pros: "N/A"
Cons: "N/A"

Cons: "Since it's a flight that leaves from a Spanish speaking country, announcements should be made in both English and Spanish. I can speak English, but there were some people who can't and I had to translate for them"

Pros: "This was the last leg of a 34 hour journey home from Indonesia for two of my adult children and myself. From the luggage check in counter to the flight attendants, everyone was friendly and helpful. I was a very pleasant experience. Thank you!"

Pros: "Staff was friendly not to helpful"
Cons: "I wish staff would allow moms flying with small children to get their check at the gate items first before single traveling adults. So moms don't have small children wondering around the Tarmac while the mom trying to watch them and fight through a crowd to get car seats and bags."

Pros: "Quick"
Cons: "Fellow passenger that would not shut up"

Pros: "Very smooth process."

Pros: "Let me tell you , I could not say enough good about these two ladies on this flight. By the time I got to Spokane they had restored my faith that , there are people who work on the airlines that are kind not grumpy! And know how to make you feel welcome. I am an auctioneer and travel doing sales , and when you only cater to your (FIRST CLASS) people as on the first leg of this flight it is pretty sad!"

Pros: "I was trapped by security and almost missed my flight, however they were very accommodating and let me on. Super Thankful!!!"

Pros: "It was great, professional, short."

Pros: "Same as above"
Cons: "Everything was great"

Pros: "Crew was friendly and very clear about masks."

Cons: "The flight scheduled was 1 hour 30 minutes late"

Cons: "Was not offered a drink in first class prior to take off."

Pros: "The crew was nice!"
Cons: "It was a good expiriance traveling with delta!"

Pros: "There was those head rest flaps on my chair head rest. Checkin my luggage was seamless."
Cons: "Boarding process was bit disorganized."

Pros: "It was horrible. Delta really should have cancelled and refunded the flight altogether."

Pros: "Everything was great. Our 4-hour flight went off without a hitch. We've flown with Delta many times and have never had any problems."

Pros: "The crew really kept us updated on the many delays."
Cons: "There were SO many delays and they kept changing. At one point we got on and off the plane."

Pros: "That there were TVs on the seats to watch and it was quick boarding"

Pros: "the food was really top notch and service was great and friendly"

Cons: "My kids were asleep when the flight attendant passed the snacks . I asked to get the snack for them and she told me they will have to get it in the back of plane once awake. Didn’t argue but was surprised"

Pros: "Early departure"
Cons: "Absolutely nothing"

Cons: "People that take up more than one seat should be required to purchase two seats. The woman on the isle was over the arm Rest in my seat the entire trip. It is unfair to me. No one came to Take trash for 2 hours so we had to keep our tray tables down."

Cons: "Upgraded to comfort, I’ve never sat in a better seat. The crew was all very polite, informative and friendly. Quick and easy flight. Thank you!!"

Pros: "Not very crowded"
Cons: "Nothing"

Cons: "The pplane was two hours late to depart due to technical issues."

Pros: "Nothing"
Cons: "Everything"

Cons: "SeAts"

Cons: "They changed the gate twice on me and by the time I got to the correct one, the flight had already left."

Pros: "The crew both going and coming from San Jose, Costa Rica were incredible."
Cons: "The long waits on the tarmac waiting on other planes to leave. Which was a big problem because it caused a lot of us to either barely miss our flight or miss our flight."

Pros: "Super friendly flight crew."

Pros: "Nice plane, comfortable accommodations, great crew."
Cons: "There was anything I didn’t like about the flight, everything was great!"

Pros: "Almost everything."

Cons: "On time, free upgrade."

Pros: "Gal at the gate was most helpful. She corrected my boarding pass to zone 1 and put us in exit row. I have sat there before but it was really roomy although the seat seemed less comfy."
Cons: "Plane was much smaller than what I usually fly to Hawaii but the roomy exit seat made up for that. Downside was the screen was small so hard to see."

Pros: "Good abording"
Cons: "problems with seating assignment"

Pros: "Like the airplane - Boeing 757. More comfortable than the 737."
Cons: "Don't like the towel dispenser location and function. Can't find it when standing and a bunch of them come out at one time."

Pros: "Nothing... no movie, no food, just awful."
Cons: "I decided to cash in some miles for first class, what a waste. Never book first class on delta flying a short route, it’s just not worth the money. The flight attendant had the ATL attitude, if you know what I mean."

Pros: "The staff was wonderful and the flight was smooth"
Cons: "N/A"

Pros: "Entertainment system great. Individual choices include recent movies. On board staff very nice"
Cons: "We had issues with baggage. Delta was supposed to transfer 4 bags to Disney for Magic Express transportation. Only 3 went. Disney tried hard to fix problem, and even gave us something to ameliorate the situation. Delta took hard line, wasn't helpful and gave nothing. It took 2 days to find bag."

Pros: "Great movies...."

Pros: "Flight was faster than expected, comfy seats, check in was fast and easy."

Pros: "Staff lovely"
Cons: "Flight delayed so we got bumped to a later connecting flight An eight hour trip became a 12 hour trip"

Pros: "Above feedback is for the MSP to GEG flight"

Cons: "We were delayed due to the air conditioning not working. So, it was a tad warm in the cabin. It would've been nice to have someone coming around with water making our delay a little more comfortable."

Pros: "Free meals and entertainment"
Cons: "Can someone please improve airline food?!"

Cons: "The seats are very small even for a petite person."

Pros: "Service and staff"

Pros: "It was on time"
Cons: "Too short of a layover in Atlanta"

Pros: "On Time"

Pros: "On time"

Pros: "on board service was nice and promptly"
Cons: "Delta continúes to use an older 757 in this 6-hour flight with cramped seats and seating arrangement in business class. I have taken this flight several times in the last 2 years and written about this issue but now doubt anybody cares about these comments. To make things worse, my seat would not recline!"

Cons: "Never again!"

Pros: "Very late flight. Left on time, arrived 25 minutes early! Cabin crew were friendly and cared for everybody's comfort. They distributed a lot of extra munchies. They had real almonds instead of the usual 1/3 ounce peanuts, isn't that wonderful? Lights went off early and stayed that way so that the passengers could easily sleep through the flight. Uneventful flight, and therefore enjoyable."
Cons: "I had chosen 10C in the Comfort+ section of this MD90 plane. I did get my knee bumped more than once. I still like the seat because I can stretch my legs, but people should be aware of the bumping issue; it can be rather painful, and you do not get an apology."

Cons: "1. Boarding order is not by seating making boarding very inefficient"

Pros: "We liked the personalized tv screens on the back of each chair that allowed us to watch free movies. The flight crew was very nice as well."
Cons: "We were delayed on our first leg of the flight so go into SL late but was relieved to see that our second leg was also running about 30 minutes late. Made for a very late night getting home and needing to be to work the next morning."

Pros: "Got delayed due to the computer shutdown"

Cons: "My seating. Location. We checked in 22 hrs before the flight and received C4 c5"

Pros: "Relatively painless."
Cons: "I do not like the seating and the need to be on a regional jet for more than an hour. Delta should think about passenger comfort when they consider their bottom line. You'll lose me as a customer."

Pros: "Smooth flight, friendly attendants. We had exit Sears so great legroom."
Cons: "Sears not assigned until boarding."

Pros: "Comfortable seats; very pleasant flight crew and they even served snacks."
Cons: "Nothing comes to mind right now."

Pros: "Comfy seats onboard Good selection of movies Decent food from MEX to SFO"
Cons: "I purchased ticket stating business class for both legs, but the first leg of my trip did not have a business class cabin at all. I did not get what i paid for!!!! My seat back IFE did not work at all. Boarding experience was terrible and took forever. The lounge MEX was overcrowded with non-functioning wifi"

Cons: "The airplane had a heating sensor issue so they had to move us to another airplane and the flight was delayed 2 and a half hours"

Cons: "Flight was delayed 1he from Guatemala and flight from Mexico was canceled."

Pros: "The food, the customer service experiencie ,this airlline is the best!"
Cons: "Na"

Pros: "The peanuts!"
Cons: "More space between seats"

Pros: "Crew members are great and always willing to help"
Cons: "Seats could be more comfortable"

Pros: "The ove"

Pros: "It was a basic flight. Their check in system was down so they had to hand write boarding passes and baggage tags. They were professional and patient even when a customer started cursing because his bags could not be checked all the way to his final destination due to the computer issues."

Pros: "Crew was good"
Cons: "Had a 2 hour delay"

Cons: "Nothing everything was excellent"

Pros: "Nothing about boarding"
Cons: "After being the only person pulled out of line for my carryon and myself to be checked at the boarding gate, I asked a simple question to the lady who profiled me, “what made you profile me for this additional security check out of hundreds of passengers here, I’d like to know”. I was met with such rude behavior which I never encountered with any airline before. Not only was her attitude rude, she couldn’t answer my question and Aeromexico didn’t bother to get someone fluent in English to answer me. Notice I wasn’t refusing the security check; it’s just that they were rude, cold and made me feel like a criminal while checking me. They need to improve their system for security checks at the boarding gate. I don’t understand why I had to be checked further bc they already check every passenger before entering the gates and boarding area. I still don’t know the answer to my question. The lady’s attitude embarrassed me and ruined my experience. Aeromexico should retrain their staff and make them realize it’s bc of us they have a job and they should be serving us with proper customer service and have their attitudes in check. Because I have every right to ask that question and will continue to do so! I forgot the lady’s name..but would be happy if my msg got taken seriously and the lady made aware.."

Pros: "Comfortable, prompt, clean."

Pros: "The flight itself was comfortable, smooth and overall satisfactory. They gave us a sandwich meal and there was some inflight entertainment (which I didn’t use)."
Cons: "I brought the same Samsonite carry on luggage piece that I’ve used on multiple major airlines (Avianca, United, American, Copa, etc.) with no problems, and AeroMexico says it’s too big, the wheels didn’t fit into the sizing bin. Super frustrating if one of the most popular luggage manufacture makes a “carry-on” bag, airlines should realize people will be arriving with the expectations that they can use it as a carry on. Anyways I’m out $58 both ways ($116). I will not fly with AeroMexico again because of this simple fact."

Pros: "The staff are very nice and accommodating."

Pros: "I was really impressed with the friendly and efficient service from Aeromexico. First time flying them and really appreciated the experience - so much better than the service on US airlines."

Pros: "Easy, polite, genuine people, no fakes, no unnecessary restrictions."

Pros: "As above"

Pros: "The employees were very friendly and helpful. The seats were reasonably comfortable, but pretty short on leg room. They stayed pretty close to their schedule for takeoff and arrival. Not much for food options."
Cons: "The website is the worst ever, don’t even bother."

Pros: "service was good"
Cons: "There was no Wi-Fi even though there was signs in the plane of Wi-Fi availability"

Cons: "The gate wasn't posted on any screens (which I realize may be the airport's issue, not the airline), the plane were on had very old, worn, and uncomfortable cotton seats (there was a permanent dip where people had been sitting, and my husband's seat cushion wasn't held down in any way - as in, he could remove it completely). On our flight down, we all had our own TVs allowing us to watch whatever, but on this flight there was only the drop down TVs, and there were a lot of crying children (which I also realize is completely out of your control, but didn't help in adding to our experience)."

Pros: "Good flight attendant on airplane"
Cons: "We were told to take our suite case to boarding gate and we wanted to check in our bags since I don't speak Spanish when we went through TSA they went through our large suitcase 4 times and keep all of our liquids which I knew it was not allowed but attendence told us to go any way the TSA search took forever when we got to boarding gate which still have 20 minutes before plane leaves they close The gate and made us pay full airline price all over again and waited 4.5 hours for next flight and I paid $50 on original flight for prefer seating and was not able to used any of my original price paid. Will never fly Aeromexico AGAIN!!! Worse day ever and TSA took my girlfriend iPhone during the 7 times they went through our stuff !!"

Pros: "Left early due to their boarding organization"
Cons: "Nice to be fed but very mediocre"

Pros: "Nothing"
Cons: "Bad service!"

Cons: "The crew was very rude, since the counter not helpful at all. The boarding was late."

Cons: "My window seat didnt have a window and was actually broken so I could’t put it back and relax ..."

Pros: "Everyone was polite & kind, and incredibly efficient."

Pros: "I enjoyed the movies and the accuracy of the flight time etc very much! It was super helpful during long flights."
Cons: "I couldn’t understand 90% of what anyone was saying due to it all being in Spanish which I found to be a little rude to be honest. You know you have a lot of English speaking only people on your flights yet you do not make any announcements in both Spanish and English like a lot of other airlines do."

Pros: "Was upgraded to 1st class, which made all the difference with respect to comfort, food, and service. All were top-notch."

Pros: "Great seats with individual screens for free movies"
Cons: "No vegetarian option Long back up at Mexico City customs"

Cons: "No leg room. Space really limited."

Pros: "Nothing."
Cons: "The fact that we are now charged for baggage and seats similar to the economy airlines. Service is also noticeably worse."

Pros: "Everything was good"

Pros: "The seats were very comfortable and I was able to have a good rest. Very unusual nowadays when flying economy class."
Cons: "The food was plain horrible, and miserable. Shame on the company to dare serve a meal like that! The entertainment screen did not work and nobody responded to my complaint. The crew ( mainly the female part of the team) was unfriendly."

Pros: "ON time, friendly, comfortable and there was food."
Cons: "the delta/aeromexico lack of coordination for my seats."

Cons: "I was sent to Sala A & there was agate # 1 there; however, there was a second Sala A with a Gate #1 & from there my plane was boarding by the time I made it to the correct boarding gate it was too late for me to board the plane. I had to purchase another plane ticket in order for me to make it to the United States. It was a bad situation & the employees were very rude. They blame me & the manager never show his face to help me out. He could have at least given me a discount given the award situation. But, the customer service or will to help me was just not there."

Pros: "we were shocked by how great the flight accommodations were, from the inflight entertainment to the food/beverage service to the flight attendants."

Cons: "Aeromexico dis not let me board my flight from Mexico to Vancouver. They said they couldn't clear my name and print me a boarding pass. Stuck at airport for 14hours and ended up flying aircanda to yvr the next morning. Terrible customer service/care. Never flying aeromexico again."

Pros: "Aeromexico puts delta, United, American to shame. Every time I fly with Aeromexico they have on-time flights, food and drinks included, friendly service and excellent price for tickets. No last second delays or flight rescheduling as happens with US carriers. I'll take Aeromexico ANY day over the shitty US airlines. And for those complaining about info not being readily available in English, it doesn't hurt to learn a little Spanish"
Cons: "They ran out of Corona."

Pros: "First time flying Aeromexico. I've flown servers airlines in Latin America and this ranks among the best. Will likely fly with them again."

Pros: "Coffee, SMILES on faces of the Capt., Stewards, Professional Appearances by AM staff from beginning to end. (unlike American Airlines) We had a snafu at boarding and a Miss Gina Diaz in San Jose Airport was MOST super helpful. We ar3e booking more flights on this airlines! FOOD was AWESOME.... really!"

Pros: "good food, good entertainment, on time departure and arrival"

Pros: "comfort seats"
Cons: "no food on a flight before 8am is unacceptable."

Pros: "Late and made a 1 hour layover to a 10 hour layover."

Cons: "Food was bland and 1st class was similar to a domestic flight to Fort Lauderdale from NYC"

Cons: "Old plane slow crew. Seemed like they never were around j. Business class"

Pros: "the only good service is the way the crew treats you"
Cons: "All the flights in on the round trip were delay. on the first flight going to my destination, the airline switch gates twice. the seat on the plane were uncomfortable. had to get back massage once i got home. on my way back to new york. A 80 minute layover in mexico city turn into a 230 min layover."

Cons: "Luggage took a really long time to come out."

Pros: "The price and had no problem with the process."
Cons: "It was a l late flight but can't complain."

Pros: "Good service, the flight attendants are nice"
Cons: "Delayed about 50 mins I never had that problem with them"

Pros: "Arrived 30 min early."
Cons: "Loading"

Cons: "I have never been on an AA flight where the entertainment system has worked all the way through. Additionally, when willl there be plugs on these planes? In a six and half hour flight where you need to use your device (when the system is working), this seems like it is a little old school"

Pros: "I was moved up to seat 9E from 16E move leg room makes a difference"
Cons: "I had started a movie on the earlier flight but I could not finish it because it was not offered on this flight"

Cons: "Bigger seats"

Pros: "Nothing"
Cons: "Everything"

Pros: "Great Crew"
Cons: "More drinks"

Pros: "The boarding was fast."

Cons: "Better snacks."

Cons: "Wider seating"

Pros: "nice entertainment when you use the AA app."
Cons: "Unbelievable turbulent and bumpy ride. Not AA's fault but the question was "how was the trip?" It was a white-knuckle ride."

Pros: "that it's over."
Cons: "sat on tarmac for 45 minutes! AFTER landing... unacceptable."

Cons: "Well organized loading, consistent beverage service"

Cons: "Weather related, mostly, so not AA’s fault"

Cons: "One crew member is not particularly helpful when passengers needed assistance."

Pros: "Seats in general Economy ended up being fairly comfortable and headrests would bend enough to actually support my head while sleeping. Nice to have granual baggage tracking info in the AA app."
Cons: "Overhead entertainment video quality was horrible. Awful user interface for trying to figure out and use the personal device streaming entertainment. Did not order food on the flight, but options were very limited for a 5.5 hour night-time flight (8p EST -> 11p PST)"

Pros: "They boarded quickly, left early, arrived 40 minutes ahead of schedule. The staff were very friendly and efficient."

Pros: "The trip was easy and the time very good set!"

Pros: "Both the departing and returning flights departed in schedule and arrived a solid half hour early. Staff was accommodating and friendly, and very helpful with me juggling luggage and a toddler by myself."

Pros: "The entertainment"

Pros: "The fight was not over crowded."

Cons: "Food in general"

Pros: "Friendliness of gate staff"
Cons: "Nothing"

Cons: "Left s half hour late because they had to shift cargo, then we taxied on the runway for what seemed like a half hour. My wife and I purchased our tickets in July but could never pick our seats and ended up 9 rows apart."

Pros: "Flight was great. Crew was very attentive and the flight was under booked giving my wife and I an empty middle seat. The entertainment was vast consisting of movies and TV shows to pass the time."
Cons: "n/a"

Pros: "Early for arrival!! Love that!"

Cons: "No entertainment and no gate printed on my ticket. My flight to Dallas was delayed and I had to waste time figuring out what gate to take a train to."

Pros: "Left on time, relatively comfortable considering I had already spent almost 9 hours on a previous flight, landed 30 minutes early"
Cons: "Mixed feelings about the entertainment app, I was pleased that something was available at all, however had the person sitting next to me not mentioned I needed an app to watch the in flight entertainment moments before it would have been too late to use the internet to download it, I would not have been able to use it, unless paying for a limited time package from AA to use the internet to download the app. A better job of advertising of the gogo app is needed more than the booklet in the seat pocket. Also I was only able to watch one movie, after that the system kicked me out saying high usage was making it not work for me. The gate changed a couple of times which had me trawling up and down the H and K concourses, could have done without that after the 9 hour journey I had already taken."

Cons: "no charging station"

Pros: "Everything was great, but they didn't serve ANY complementary food on a 5 hour flight. What happened to lunch?"

Cons: "Delayed!!"

Pros: "Lovely service, but less comfortable plane... nothing terrible though"

Cons: "Dry / borderline rude staff and hostess. Dated plane. Tiny seats. But that is pretty much the baseline of airlines in the US. When will carriers start to take note from International carriers..leaps and bounds ahead."

Pros: "Long walk and less than an hour. Very difficult for senior. No assistan e available."
Cons: "The pain from carrying bag between gates"

Pros: "Helpful crew"
Cons: "Would have liked to be able to power up digital devices"

Cons: "On my flight from San Jose to Arizona there were no t.v , so it made for a painful five hour flight."

Pros: "Other than a 2 hour delay due to a mechanical issue (identified after everyone boarded) the flight was ok. No electical connections for equipment. That would be an improvement. Also, out of a lot of meals that people request, and that was at the beginning of service in the premium seats."

Pros: "Delayed"

Pros: "On time"
Cons: "Lot of movement"

Pros: "He enjoyed everything about the flight it was comfortable the crew was excellent he met nice ppl thank you for the safety and class."

Cons: "Longer flights should have screens in the headrests"

Cons: "Going through immigration in Dallas is a disaster. The wait is eternal. None-US passengers seemed to get processed faster."

Cons: "Despite arriving more than an hour ahead of time, I had to wait in a long line to get to the ticket counter and by the time I got there the assistant refused to check my bag. I then had the choice of catching another flight standby, possibly not even arriving on the same day, or changing my ticket for an obscene amount of money. I hope to never deal with AA again."

Cons: "Flight was late. More than doubled my layover time"

Cons: "The captain announced that the flight crew exceeded 9 work hour per day due to the takeoff delay so the passengers were forced to sit and wait in a stuffy stationary aircraft for 2 hours prior to takeoff until a different crew could arrive to service the flight."

Cons: "As it was the continuation of an international flight, I believe I travelers like me deserved to be treated with free food and not just drink and water."

Pros: "left and arrived on time. helpful staff. no glitches. reasonably comfortable."
Cons: "i did not rate food and entertainment because i did not partake."

Pros: "Free beverage"
Cons: "My bag was lost and it still hasn't showed up at the airport. Seems like I would get some kind of credit of some kind for this inconvenience."

Pros: "The pilot was charming, and really hugged Mt. Rainier on the way in - Made for an incredible view in the moonlight!"

Pros: "I was upgraded to the comfort economy after waiting 10 hours at DFW for my flight."
Cons: "After being in DFW airport for 10hrs all I wanted to do was watch a movie on board and sleep. Go figure, my TV didn't work. I called the attendant and she said she would reset them. The "resetting process" took a while. She attempted, and the other stewardess did as well. They said that the TV issue that *some* of the people were experiencing wasn't able to be fixed by them and only by the company that provides it's service. So there wasn't anything that could be done. I know that at least the two guys that were traveling next to me had issues with the tv monitors as well. It was just driving it home that I will never fly on American Airlines again. I don't ask for much these days while flying, it's not like it's a luxury anymore. But the saddest part is that customer satisfaction is completely out of the question. Just pay the extra money and fly another airline. -Deidre Fugate"

Cons: "Delays"

Cons: "Friendlier service."

Cons: "Some kind of compensation to cover the missed shuttle and my time."

Pros: "Love the ability to watch films on my device by way of United WiFi"
Cons: "Better snacks"

Pros: "Better staff"
Cons: "Still terrible"

Pros: "united is united"

Cons: "If the power outlet works reliably, it would be much better. The toilet was really small."

Pros: "Boarding was well organized."
Cons: "Delayed departure about 20 minutes. No food for a 5 hour trip. (Knew in advance)."

Pros: "Everything went smoothly and the airport employees and United Airlines staff were all very friendly. No complaints. Especially for the incredibly low price of the ticket. I feel like it was a really good deal."
Cons: "The tricky luggage policies. Those seem like they are deliberately being engineered to confuse the passengers into making expensive mistakes. Who travels with no luggage (other than me) anyhow?"

Pros: "The fact that we actually left."
Cons: "Delayed and upset passengers. Bad breath from passengers circulating in the AC. FA we're okay nothing above and beyond."

Cons: "Checked baggage fees!!"

Pros: "Everything was great except for the food."
Cons: "The hamburger bun was hard as a rock."

Pros: "Every day they take more away from us....the paying customer. ALL major carriers are becoming LCC ( low cost carriers ). Are there no real domestic airlines left. I REALLY miss Continental."
Cons: "I used to enjoy flying. Now I dtead it. There is NOTHING to look forward to. These days you get to pick lhe lesser of all evils. Is there an airline out there that REALLY wants me as a customer???"

Pros: "On time"

Pros: "Service and flighr smooth"

Cons: "Delays"

Pros: "I arrived safely."
Cons: "It's a zoo. It's a DIY of checking in and checking your bags in. No staff is around to help. You are on your own. Unorganized."

Cons: "Late late late. Had to run to get my connection. Not Uniteds fault though. SFO too busy. Will avoid in future."

Pros: "The two people that helped."
Cons: "That United had NO remorse for our inconvenience and offered NO compensations."

Pros: "Everyone and everything was great"

Pros: "Delay"
Cons: "Delays"

Cons: "Staff was not overly friendly and carried few smiles."

Pros: "Sleeping"
Cons: "One of the flighty attendents was extremely rude and aggressive. Very unpleasant."

Pros: "Not much, except maybe the price."
Cons: "Rude ground staff (air staff were nice). Several delays and not organized at all."

Pros: "Updates on delays were helpful."
Cons: "2 out of 3 flights were delayed due to baggage scanning problems."

Pros: "Cheap fare"
Cons: "Nothing"

Cons: "Staff was rude and it was some what ok"

Pros: "The morning cookie was good."
Cons: "It was dirty."

Pros: "No charging docks on plane as military duffle bag open with clothing hanging out on arrival ~ not sure if anything stolen but the threat is very real and it's unacceptable for military bags to be delivered in that manner"

Pros: "SJO to Houston was excellent. Houston to Nashville was mediocre."

Cons: "Showed up at airport w 2 15 yr olds traveling alone. We're told we needed to pay $150 each way. We were NOT told when tix were purchased. Accused of lying about the girls ages when we booked. Tix were booked and paid by two different parents and times. Agent relented and waived fee. At the gate we were again challenged and had to go thru it all again. No more United for us!"

Pros: "Muy buen servicio"

Cons: "Confusions on dates from Internet. Your site usually sets its own dates without confirming."

Cons: "Missed connection due to under staff at customs (don't they know exactly how many people land at each time?) it was ridiculous, of course no help from anyone except "you can sleep on the floor if yoi want"????"

Cons: "delayed"

Cons: "Charge for tv!"

Cons: "Should load the plane from the back rather from the front. People in the back can sort their stuff while still be able to load people into the front."

Cons: "old plane and configuration in business"

Cons: "Having to pay for Internet sucks"

Cons: "They lost my suitcase."

Pros: "Same as above statement."
Cons: "Pilot landed the plane a little on the rough side. The Tarmac was definitely felt."

Cons: "N/a"

Cons: "Horrible overlay"

Cons: "My luggage got lost! No water offered!"

Pros: "it was very comfortable"

Cons: "No room in the seating, nor in the overhead."

Pros: "same as above"

Pros: "I would like to have a movie for free"

Pros: "Lining up in groups"
Cons: "Nothing"

Pros: "Large plane very comfortable"
Cons: "Nothing"

Pros: "The check in was very easy. The staff was friendly."