Rude staff and poor connection management. Airport sucks.
Seats are too close together and seat really doesn't recline. To close to the seat in front and can't bend over to put your head on tray to sleep. Just to cramped up and I'm a small person 5'4". Very uncomfortable for a long flight!
Great service as always
Requested for Hindu vegetarian meal by call and was informed we would receive on flight. Got on flight to find that Hindu vegetarian does not exist. Starved on both legs of flight. That is almost 24 hours. Plane should keep extras and customer service should give correct information.
The food was good.
The seats were not too comfortable and the video screen was small.
very inefficient boarding. Also had trouble booking seats in the 24 hours before the flight.
Friendly, attentive staff. Good service. My toddler, husband and I boarded first because of our child, so we had plenty of time to get comfy on the plane. The flight attendants served sufficient drinks and snacks for the 1 hour flight.
Flight was delayed two hours so my toddler and I had significantly longer to wait, which is not too fun. However, I understand this is unavoidable sometimes.
There was a horrid family in the row in frony of me that absolutley refused to control their child at all, even when airline staff stepped in , so a really long flight was made to seem even longer and sleeping was out of the question.
Everything went very smoothly with this flight. It boarded on time. The crew were all very friendly. I enjoyed the entertainment selections and found a tv show that I had been wanting to see. I managed to watch 2 episodes and look forward to watching more of the same show on my flight back. I ended up having the 2 seats to myself which was great. Extra legroom. I have no complaints at all.
They offered snacks, drinks and movies for free.
They had free movies and tv shows but you had to buy plug in headphones. So just pack your own. (Jetblue) Aer Lingus offered headphones, pillows, movies (not a great selection though) and some horrible food.
Overall good experience
The plane interior needed maintenance. The seat pocket in front of me was falling off, and things were tattered
Boarding was not done by groups, I end up storing my bag in the bin by the end of the plane while my seat was at the beginning and this was delaying my exit upon arrival. Not good experience having connected flight.
The flight was very short, but everyone was accommodating.
|Flights Arrive in||Geneva Geneve-Cointrin|
|Flights Depart from||San Jose|
|Airlines||Lufthansa, Air Canada, Aer Lingus|
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