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Pros: "The line was fast the agents were friendly, plane was clean flight attendant were nice"

Pros: "Yes"
Cons: "Yes."

Pros: "To be honest, I liked everything."

Cons: "The seats/head rests were very uncomfortable, they just seemed to be worn down."

Pros: "All smooth."
Cons: "All okay"

Pros: "I missed my flight"

Pros: "Great experience for a small airport in Loreto, Mexico."
Cons: "Not much, overall pretty good."

Pros: "Love the coffee cookies."

Pros: "Excellent all"

Pros: "Quick and organized."
Cons: "Once we we're boarded, it did take a while to leave. But great experience overall."

Cons: "Better handling of baggage. They mislabel my bag which led to frustrations."

Pros: "Fast boarding and free movies"

Cons: "My experience: Animal Abuse during boarding, cancellation of flights every single time I’ve booked flights, horrible mess with customer service, just don’t care about people..."

Cons: "Everything"

Pros: "The lady WHO assisted US at the Alaska Airline kiosk was very Helpful, she made IT easier for US to check in. There were a lot OF AirPort employers assisting us Go thru the scanners, IT was a breeze, IAD was very relaxingThank you very much"

Pros: "Customer service was great."
Cons: "There’s no outlet to charge my iPhone."

Pros: "Pleasantly surprised, nice journey the whole way"

Pros: "Que aparte de la bebida sirvan un sanduche o algo para comer"

Pros: "great landing"

Pros: "How short the trip was"
Cons: "The plane doesn't have TV's"

Pros: "Fast!"

Pros: "Everything"

Pros: "Smooth sailing!"
Cons: "Na"

Pros: "Nice crew; good entertainment"
Cons: "Very cramped seating"

Pros: "Flight was fibe"
Cons: "30 minutes taxing on arrival"

Pros: "Genially friendly atmosphere"

Pros: "Perfect all the way around"

Pros: "spactiousness. atmosphere. free carry on. Convenient snacks. Much better than United."
Cons: "no complaints."

Pros: "The plug ins for my phone"
Cons: "Not enough room"

Cons: "Lost luggage"

Pros: "everything"

Pros: "I liked that a pillow and blanket was provided- but the temperature on the plane was way too hot to use them"
Cons: "The temperature on the plane was way too hot"

Pros: "Everyone was so nice & accommodating. I would definitely book them again."
Cons: "Nothing."

Pros: "using passport as my ID :)"

Pros: "Good airline"

Pros: "Fast abs friendly, knowledgeable staff."

Pros: "I liked that we landed safely"
Cons: "They messed the names on our itinerary & were rude"

Pros: "The promptness"
Cons: "Turbulence"

Pros: "Every thing"

Pros: "Wifi"

Pros: "Complimentary beer"

Pros: "and was stuck with emergency exit."

Pros: "Leg space was pretty good"
Cons: "After landing to gate open took too long"

Pros: "They gave me two teabags because I like strong tea. Nice people!"
Cons: "Nothing"

Cons: "The plane was freezing. I fly very frequently, never seen anything like that. Got sick."

Pros: "Way too hot on plane without anyersonal air gens. Then it was freezing after takeoff"

Pros: "Power outlet at each seat."
Cons: "Narrow aisle. Had to rent device to see movies."

Pros: "Staff very warm."
Cons: "Food selection paltry. Vodka from Seattle? Hopefully you will take Virgins food selections and liquor. Alaska can use an overhaul. Also aisle too tight."

Cons: "Checked baggage fees"

Pros: "Extra room and fast boarding"
Cons: "Food"

Pros: "Crew were friendlier than many other airlines"

Pros: "Leg room"
Cons: "Not sitting in an airplane without AC for 30 minutes after everyone loaded"

Pros: "Fast!"

Pros: "It was super"

Pros: "I didn't fly from Minneapolis to Los Angeles"
Cons: "I didn't fly from Minneapolis to Los Angeles"

Pros: "Everything! Thank you"
Cons: "Nothing. Thanks"

Pros: "Crews were friendly"

Pros: "awesome"

Pros: "All aspects"
Cons: "Nothing"

Pros: "Delta always does a superior job - domestically and internationally!"

Cons: "Duration"

Cons: "Everything was perfect!"

Cons: "N-S"

Pros: "Everything went smoothly. Baggage was at carousel before we were, a first."
Cons: "Everything was fine."

Pros: "Delta is my favorite airline. Smaller planes with two seats two a row."
Cons: "I was told to check my luggage even though there was still overhead bin space."

Pros: "Operated by Delta so great!"

Pros: "."

Pros: "- great customer service - friendly staff - Positive energy"
Cons: "- No room in the seats - No food served on plane - Crowded -"

Pros: "Flew us safely home."
Cons: "We waiting on the runway for over a long period."

Pros: "Excellent Service."

Pros: "Flight ifself was okay once on the plane"
Cons: "5 hours delayed for no apparent reason. Understaffed in SJC to handle this."

Pros: "Crew was nice, the snack was pretty good. Good air conditioning."
Cons: "Didn’t turn off overhead light. It’s usually off most of the flight."

Pros: "on time"

Pros: "Travel got delayed by an hour but we were satisfied by the crew and food"
Cons: "The delay of the flight. Not sure on the reason"

Pros: "No food, no entertainment but the crew were nice and the process was painless. Recommended"

Pros: "I got a good seat from LA to GTA on 1st jan. it was in the front and spacious and I was also served food."

Cons: "They were very dishonest about everything. We need to be there in Australia on Monday morning for very important event but reached Australia Monday night 8PM. Virgin Australia contatcted out their flight from SJC to LAX through Delta and Delta cancelled flights becaue no-show of Pilot to operate the plan. What a Joke???? We asked them to put us through another carrier to LAX for connecting flight they refused.Very very BAD. It was a big miss for us.. never again Delta/Virgin Australia.............."

Pros: "I liked that flight time was shorter than expected"
Cons: "no screens, only wify entertainment, app is working only with ios and android. seats don't have much leg room, and not very comfortable. i paid for extra luggage, and they were strict about the weight(had to take any items out of the bag, even that i had one large bag, and one small bag(2nd bag was underweight)"

Pros: "Flights were on time and friendly attendants!"

Pros: "ditto above"
Cons: "ditto above"

Cons: "No drink or snack service. No trash pick up. No option to purchase or rent headphones"

Pros: "The flight was very quick."
Cons: "They didn't serve us water."

Pros: "Friendly people and clean plane"
Cons: "They lost my luggage, I hope it shows up shortly"

Pros: "I liked the boarding process."
Cons: "Bigger seats are more helpful."

Cons: "Condition of the airplane"

Cons: "Delay over one hour."

Pros: "Sitting in middle isle, just get elbowed a lot."
Cons: "Nothing"

Cons: "Late and missed my international connection"

Cons: "Sold us a flight with unassigned seats"

Pros: "Unlimited snacks and drinks..."
Cons: "The mediocre upgrade."

Cons: "horrible boarding management in SJC."

Pros: "the flight on Delta and Virgin Atlantic was nothing other than brilliant!"
Cons: "everything - service - facilities - food - amenities - an overall wonderful experience!"

Pros: "Our stewardess in the economy cabin was probably one of the best we have ever encountered. She was very courteous and personable."

Pros: "On time"

Cons: "No free meals."

Pros: "SJC is a very convenient airport. No lines whatsoever."
Cons: "My car seat was checked, but I never knew that I was supposed to claim it on oversize upon arrival. This caused me an involuntary delay."

Pros: "Service"

Pros: "They got us from A to B without any problems."
Cons: "Efficient to the point of robotic."

Cons: "Service"

Cons: "Smallest plane ever. Absolutely no leg room or overhead space."

Cons: "Had to clean my seat before seating."

Cons: "The crew, the whole experience,"

Pros: "Going my flight was delayed almost 4 hours and my connecting flight was canceled. Had to stay over night in the airport. I was able to book another flight and make it to my destination. But had to wait for the next flight to bring my baggage."
Cons: "Coming back my flight was good . I have no complaints."

Pros: "Easy check in and boarding"
Cons: "Flight was delayed 45 minutes while sitting on runway"

Cons: "The chairs"

Cons: "N/A"

Pros: "I was in business class and the individual cubicles were so comfortable. I slept well. The airline attendant was so attentive and helpful"
Cons: "Going through LAX what a mess"

Pros: "Friendly crews"

Cons: "Baggage claim took over an hour. Wasted so much time."

Pros: "Comfortable good service and friendly attendants and good price"

Pros: "Nothing"
Cons: "The seat assignments based on loyalty status - rude gate agents"

Pros: "Good service."
Cons: "No power outlets."

Pros: "Didn't have any entertainment so I was able to sleep."
Cons: "Equipment not functioning so couldn't watch movies or listen to music."

Pros: "Meal and drink service was excellent"
Cons: "Economy plus is packed liked sardines and difficult to move from side to side. Also upgrade doesn’t include priority seating. It should be included in any seating upgrade."

Cons: "There should be more number of check in bags for passengers. At the least the overhead bins should be allowed to the passengers."

Cons: "Ticket was never issued."

Pros: "The have the lotus cookies which is my favorite ."

Cons: "Having to pay for wifi"

Pros: "Totally fine"
Cons: "It was fine"

Pros: "The boarding was efficient. The service was fine. The pilot was informative."

Pros: "on-time, very organized, fast checkin"
Cons: "cramp leg space"

Cons: "I paid 800.00 and no breakfast order lunch served."

Pros: "N/A"
Cons: "N/A"

Cons: "Service was terrible. Uncomfortable and good was not at all tasty"

Pros: "Legroom was decent and the flight was fairly empty. So lot of space."
Cons: "No vegetarian food though it was mentioned earlier."

Pros: "again, nice and easy and well done."

Pros: "It was uneventful and nobody got aggressive or put hands on my."
Cons: "No free meal was served."

Pros: "we had all the necessary conditions for work, rest, sleep and eating. The level of service has increased"
Cons: "Nothing"

Pros: "Got in an hour early. Booya."

Cons: "Gate agent said there was a maintenance problem that just needed maintenance to sign off. Over heard maintenance work while boarding that could not get message on computer of problem. Pushed back and sat on tarmac for 10-20 minutes as pilot said they worked through maintenance issue."

Cons: "Not letting me know my first leg was operated by AA was very confusing and frustrating. I couldn't find Westjet at the airport at all. Had to guess from the departing time!"

Pros: "The staff were all quite polite and helpful"
Cons: "the boarding process is chaotic. No one pays attention to the boarding numbers and it's just a big, pushing, shoving mess. I'd like to see a little more use of the system to keep.people more orderly."

Cons: "Everything was perfect"

Pros: "Good movie selection, decent food selection."
Cons: "Wifi was not free."

Pros: "Every thing."
Cons: "All good"

Pros: "The gate agent was able to find me another option."
Cons: "The phone agent was really bad at helping."

Cons: "Not allowed single single baggage,"

Cons: "The flight was not smooth, it seemed like the pilot didn't know what he was doing. I arrived an hour early for my flight and my bag got left behind. I'm only here for a day and a half and my bag won't reach me for another 24 hours. Really poor experience with AA."

Pros: "Nothing stood out"
Cons: "Nothing stood out"

Cons: "Looks ghetto and no wifi"

Pros: "i have to pay $90 for my seat"

Cons: "N/A"

Pros: "efficient, courteous staff"

Pros: "Everything"

Pros: "Confortable and entairtement"
Cons: "The food"

Cons: "Delayed!!! Waited and waited"

Pros: "Nothing"
Cons: "Constant delays and cancellenations"

Cons: "The delay my fly canceling poor communication I miss my dates etc"

Pros: "Ease of access. Hospitality."

Pros: "Everything was great"
Cons: "Nice trip"

Cons: "Delays, delays, delays. :("

Cons: "90 minute delay almost caused missed connection"

Pros: "I know how everything works with United Airlines."
Cons: "Free Wi-Fi for everyone!"

Pros: "Efficient"
Cons: "Free wifi"

Pros: "Boarding was fast"

Cons: "Nothing"

Pros: "I did not get my luggage in Munich"

Cons: "Better snacks & more legroom"

Cons: "Stop pretending I can take a carry on. I'm boarding last, and guaranteed I'm going to have to check my carry-on."

Cons: "Gate area very crowded."

Cons: "The seats are getting smaller and the leg space is nonexistent."

Pros: "Everything: ticketing, gate experience, boarding, service, comfort."
Cons: "No problems at all."

Cons: "A little late getting started, otherwise OK."

Pros: "On time"
Cons: "Space a little cramped.for spmepne 6'3""

Pros: "Everything was really smooth sailing."
Cons: "Everything was great! The Charleston airport is small yet very nice inside"

Pros: "Check-in process was smooth"

Cons: "Lost luggage’s"

Cons: "Unprofessional rude United staff"

Pros: "A bit more leg and knee room."

Cons: "Good"

Pros: "on time, got the seat I wanted"
Cons: "steward was somewhat aggressive, but was responsive one on one. Focus on size of carry on baggage was anxiety producing."

Pros: "Plane was a lot cleaner than I’ve been accustomed to. Boarding was great."
Cons: "I want real food on 4 hour flights where there’s only 1 hour between connections. Starving from 4am pacific to 5pm eastern time is not good for my blood glucose levels. Salt and gluten laden over priced snacks are not good enough"

Cons: "Video stopped working, power plugs didn’t work"

Pros: "Service and respect very good"
Cons: "Nothing"

Pros: "Ok"

Pros: "comfortable and on time"

Pros: "Great"
Cons: "Nothing"

Cons: "I farted on the plane"

Pros: "On time , and good service"
Cons: "Na"

Pros: "Everything was perfect."

Pros: "The plane ride was great really liked the connecting times"

Cons: "AC was broken. They could at least give you a second cup of water. Tired of being treated like an animal"

Pros: "Flight attendants were awesome. Understanding and kind."
Cons: "Small seats"

Pros: "Food for purchase available is a good idea on long flights"
Cons: "People don't like surprises. Charging extra for seats, charging extra for luggage resulting in jammed overcrowded overhead bin space are not good ideas. United seats are smaller more cramped than your competitors making for an uncomfortable flight. Flight had no in flight entertainment or ability to charge mobile devices"

Pros: "Staff nice and seat was comfortable."
Cons: "The computers were down in SJC so everyone was waiting in line to check in and drop off luggage. It was a very long and slow process, but staff were friendly and professional even with difficult passengers. The thing that bugged me was they kept telling us not to worry and that the flight would be delayed so that we all could make it. I was the last one on the plane and I know there had to be at least 10 that didn't make it in time. I think the flight was only delayed by like 15min or so. I don't think they should tell people not to worry because the plane will wait for them, when it didn't wait for all. I get it that you want to also please those in the plane already and those waiting at destination so I'm not upset. Just giving feedback."

Pros: "Was on time everything was great need better snacks"

Cons: "Easy for check-in and on time"

Cons: "My itinerary had to completely change."

Pros: "Everyone was very friendly"

Pros: "Was nice"

Pros: "No issues."

Pros: "Excellent service."

Pros: "On time"

Pros: "I got in my final destination"
Cons: "Everything"

Pros: "Great staff"

Pros: "Free beverages"
Cons: "Crowded seating"

Pros: "They had wifi :)"

Pros: "staff on airplane"
Cons: "staff at checkin counter"

Pros: "Not much."

Cons: "Flight cancelled"

Pros: "I was very pleased with Captain and crew, very friendly and helpful."
Cons: "Seat comfort was the only issue I had."

Cons: "Fewer people on the plane during Covid would have been nice"

Cons: "Off boarding"

Pros: "timelyness"

Pros: "Boarding went very quick."

Pros: "Nothing"
Cons: "No WiFi"

Pros: "Quick and organized service"
Cons: "Being charged for a bag on my connection flight."

Cons: "Service got better"

Pros: "The flight crew was entertaining and handled the situation the best way I could see possible with a plane full of angry customers. I've been flying a lot recently and the frontier crew was the nicest I've seen."
Cons: "The last minute flight delay due to weather that could have been foreseen. When the weather was so poor we should have been notified so I could have booked a flight for another day. Instead the flight boarding was delayed an hour. We were on the plane for over 2 hours before we could deboard the plane. Then we had to wait in the closed airport for another 30-40 minutes. One of the worst flight delays I have ever experienced with no notice of the terrible weather Las Vegas was expected to get."

Pros: "Liked everything just wanted a better seating choice"
Cons: "The middle seat"

Pros: "Like the price for the airfare."
Cons: "Delayed flight for almost 4 hours. And double booked for the seat. My mom had another person booked on the same seat number we have."

Cons: "Checking my luggage and then re-checking my luggage !!! Very annoying and very inconvenient. This is not passenger / customer friendly !!!"

Pros: "Nothing"
Cons: "Everything about frontiers"

Pros: "couldn't change my reservation even though I made it less than 24 hours"
Cons: "The service"

Pros: "Rather have cost of bags figured into ticket....$45 extra for carry on is a bit too much and didn't make the trip worth anything special!"

Pros: "Very cheap"
Cons: "Very uncomfortable no elbow room or leg room and the chairs are hard."

Pros: "Nothing"
Cons: "Everything"

Cons: "Luggage costs $40 per bag."

Cons: "They lost my luggage."

Pros: "The service was efficient and friendly."
Cons: "Not a thing."

Pros: "The newer plane"
Cons: "The delays, employees that didn't seem to care. Charging for everything."

Pros: "Faster, good organization"
Cons: "Nothin for entertainment in large trip"

Pros: "$$$$"

Cons: "The staff at the boarding gate were unprofessional. They gossiped about how they were hired on to Frontier. The girl talked about how she was fired from her last airline. I didn't hear the name of that airline."

Pros: "Didn't go"

Cons: "You charge for baggage. .you lose your discount fare ..that makes it more expensive that competition"

Cons: "Airport security was terrible."

Pros: "I expect a refund. Ridiculous"

Pros: "The efficiency of check in"
Cons: "The seating was uncomfortable."

Cons: "Anything"

Pros: "Had 1 carry on which I paid for at airport You had no one to help when automated equipment failed Consequently was charged twice for 1 carry on!"

Cons: "Charging 45$ for a carry on..that is a scam."

Pros: "Friendly staff"
Cons: "It was a long delay with the baggage claim."

Cons: "You could not adjust the seat backs, stuck in the upright and locked position for 4 hours. Tight leg room. Would not do it again."

Cons: "Horrible!!! Late doy and I Need to pay for my hand luggage. Never travel with Frontier!"

Pros: "Cheap Fare"
Cons: "Delay"

Pros: "none stop to vegas & back"

Pros: "The staff was friendly. We didn't crash."
Cons: "The plane was falling apart. No entertainment. No comfort. The reading light was broken."

Pros: "It was very punctual"

Cons: "No complimentary drinks...charges for EVERYTHING!!"

Pros: "Good"

Pros: "Nothing"
Cons: "3 hours of delay, no respect and appreciation of the wait."

Cons: "The plan is extremly small. No wifi or entertainment"

Cons: "The stewardess"

Cons: "dirty"

Cons: "Terrible service"

Pros: "Staff was friendly"
Cons: "Plane was late."

Pros: "Rude. Delayed"

Cons: "the delay the baggage fee"