Find Cheap Flights from San Jose to Papeete Faaa (SJC - PPT)

Crew mostly left me alone to sleep. Boarding was smooth.

Seatbelt requirement on top of the blanket (not my experience with other airlines on long haul flights). The lights on the overnight flight were not dimmed sufficiently.

We liked all the services

When we got to Hawaii pick up our bag n drop it off was a headache

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Food and service was fantastic!

After boarding stuck on plane waiting for late passengers? Was hot and stuffy since the AC wasn't turned on in economy? Very uncomfortable.

Crew was very nice and friendly

The display was awful. It kept turning on randomly while I was trying to sleep. The touch screen was slow and inaccurate. The armrest should go back further (doesn't go back all the way if you recline the chair)

Lived the staff on the plane

Did not like that with threw flighis home they would Not check our bags through

TSA is rediculous and affects how people interact with your customer servce. Your customer service in Honolulu needs a lot of work. Pointing people to a single counter person to obtain a seat on a plane after the person has already been on a 9 hour Hawaiian flight is beyond disrespectful. It is cruel. It was close to a couple of months that I had purchased the ticket and I get on the Plane in Auckland only to find I would need to process through TSA yet another time in order to get to the counter and obtain my seat. 3 hours in a TSA line allowed 20 minutes to get to that counter. I also needed to find a private space to give myself my insulin. I do not do that in public bathrooms or even my own bathroom..... but it never happened because I stood in Customs line and then Imigration line and yet again the third TSA line. I think TSA held up over 200 of us because they went to lunch. He were stopped still with absolutely no progress for over an hour.

You and all the other airlines need to work together and improve TSA. The counter person at Hawaiian in Honolulu was unprofessional and capricious. She preferred to service a huge dog rather than myself, even though it was my turn . She also answered a male who cut in line rather than the person next in line. She did not know what was available and did not show any compassion for international travelers. We were treated as cattle.

The atmosphere friendly staff!

I love everything with Air Tahiti Nui.

The agent at the counter was unpleasant. I had the impression that I bothered her

Everything

Nothing

My bag was destroyed, and I was told I had to check my back pack in which was BS n was charged $100 to check it in... getting in contact with customer service about the issue is impossible. The crews customer service was satisfactory, you can tell they don't want to be there. I will never fly them again.

It got me to my destination in peace.

I loved the friendliness of the staff and the complimentary red wine.

I didn't like the entertainment system because I couldn't choose watch to watch and the 2 or 3 movies that were available began at random times. There was no control system to start and stop a movie at your leisure. Also, my monitor was old and flickering.