The fact air canada booted me and my year and a half year old off the plane. They gave me no compensation for the fact that they did this. So not impressed I never made it to Montreal
flight was late
Signed up for txt notifications, but not informed of flight dep delays; told repeatedly of 'full flights at del gate but not the case, lots of empty seats; delayed again on arrival, waiting for 'assigned' berthing to open up, which was assigned to another plane; had to walk 'miles' to get to security once inside terminal - why doesn't AirCanada get decent treatment in assigned berthing at Pearson, especially after midnight when there must be hardly any flights arriving...
The fact air canada booted me and my year and a half year old off the plane. They gave me no compensation for the fact that they did this. So not impressed
Once boarded, the crew was pleasant and very helpful. It was a smooth flight.
Air Canada check-in at YOW was overwhelmed. There were not enough agents to handle the amount of passengers or flights they had going out. I waited 50 minutes in a check-in line and almost missed my flight. Passengers in front and behind me had the same experience. Air Canada really needs to examine their operations at YOW and manage the situation better.
The staff is very nice.
The exonomy seats.
Stink in the plane
I suppose the food could be better.
Timely departure/arrival, great flight crew, good food, excellent ride, clean cabin.
Didn't make the flight because the flight to London was cancelled.
The plane was older and seat room was pretty bad. Under the seats was more open though.
Amazing entertainment selection, comfortable.
This was the best in flight crew I’ve experienced in economy class. They were efficient, friendly & humorous! Keep up the great work! They made flying in not so comfortable seats bearable.
Diverted and delayed. Got home 8 hours later then I should have.
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