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Check in was ok. Boarding at EZE was lousy as Argentine security has a habit of check all carry ons even after going through airport security. They go through your carry on with a fine tooth comb which is stupid and a waste of time, we already went through the xray machine prior to doing immigration. This second security inspection won’t let you board with a bottle of any drink even if bought at the airport past security. Whe you argue with them, they say it’s a TSA requirement from the U S. That’s BS. It should be discontinued.

They put us on an earlier flight when our scheduled flight was delayed.

The "lay-flat" business-class seat is more like a "plank with an angle". A footrest prevents you from sliding off the seat if you choose to "lay flat." No way to tell whether the provided headphones have been sanitized. Not worth the money to fly Aerolíneas Argentinas' business class.

Late getting our baggage causing a big rush, which isn’t easy for an 80 year old.

Good flight. Tripp is a responsible agency. Nothing compared with kiwi. Kiwi SUCKS

Premium economy have nothing to do with crew because they don’t served you anything different than Eco

The aircraft knew from advance that the entertainment was not going to be available but you can not even charge your phone/tablet. Food can be a bit more generous

My trouble was also with kayak. I put in to your search engine the dates, times, cabin and amount of luggage that was needed. When arriving at the airport we were charged $280 extra. I have booked thru Kayak for years. Never have I encountered such a mistake. The entertainment was below average. The food terrible. The check in outrageously slow and the complaints continue to add up!

Great customer service both on and off the airplane. Flight was very comfortable. Thank-you!

I had booked my wife and I on AR from BUE to MIA on January 10th and secured seats 6A and 6B. When I checked in AR claimed one ticket was booked for the 10th and one for the 11th. They forced me to by a new ticket and charged me an additional $2,400.00 USD. I want a refund. Rob Austin