The Southwest airline was ok. A big thank you to Kayak team (David), who worked with me on Sunday afternoon to rebook my travel from Burbank, CA, to CVG. My original flight on Sunday was delayed, so I had to cancel Sunday flight and rebook my travel to Monday. Could not have done it without help from David from Kayak team. Ante Soda GE Aerospace
Flight time kept changing and so did the gate. It was very frustrating
Friendly crew kept coming by to make sure all was ok, provide additional refreshments, etc.
Flight was delayed by 2 hours, meaning that a flight to Dwnver which should have arrived at 11pm came into the airport at 1 am. Made for a very long day.
Crew was rude, flight was late, wifi didn't work, no food, basically nothing about this flight was good.
Flight was constantly delayed with significant changes in time, it was supposed to get to Colorado Springs at 8:30 PM but it got there after midnight.
Airline is not very senior friendly. Flights are late, forcing us to run to the connecting flight. Food is awful. Wish they would go back to pretzels and peanuts. During flight, pressurization isn’t quite right and all of our ears get plugged. Everything is nickel and dime, charging for boarding, seat selection and legroom. While a screen at the desk in the gate area says check your roll on bag now for free due to space limitation, the employee at the desk will not check the bag without a $100 fee. Insane.
Terrible all around. Left prior review detailing massive delay/cancellation to then rebook travel. Topping on the cake was lost luggage even after travel to ultimate destination was secured on a new plane(s).
Never went on board this flight. Kayak uses Underpricer (which is a scam business) as it's "customer service provider". This customer service is a classic bait and switch "service". I Got caught in the UnderPricer Bait and switch scam. 14 hours on the phone with people from India with heavy accents and upselling me to useless products. The original sell was a flight on spirit. Then they contact me later, an say after they have my money that the flight is no good as is is only one seat for a party of two. I am still in dispute to get my money back. Went to Spirit direct and had a beautiful vacation. I should never have used Kayak and their rip off artists UnderPricer.
I like everything about Southwest. From customer service to crew and prices. I travel a lot during the year and Southwest is the best!!
Audio Visual Equipment lacking content and features. Could not connect to noise cancellation earpods
Delta off boarded and boarded the aircraft quickly. Clean cabin and great gate and onboard service.
The seats were really comfortable. Flight crew were friendly with passengers. Overall was a great flight.
Great crew, flight on time, luggage pick up a breeze
Smooth flight. Left on time, and got in 15 minutes early. Onboard video was great
Unfortunately I was stuck next to someone who should have purchased 2 seats instead of taking up their space and mine. I couldn’t move the entire 3+ hour flight. Very uncomfortable flight.
More extra space was awesome. Even though I was on the first groups to board, bin compartments were already occupied by passengers seated on other seat numbers. That is unacceptable.
Crew went over and above to be helpful. Plane had mechanical problems that caused us to depart late.
The flight was excellent, I recommend people to fly with Delta
When we enter the airplane there were many water drops falling from the ceiling all the way long to the seat , and when it departs were even more over us getting the hair wet , and later on was too hot , the A/C not work well.
They did not have free WIFI and I was not okay with that!
Great, except the canon was so cold. Even the flight attendants put jackets on
I missed the flight due to maintenance issues. This is the second flight I’ve missed in four days because United allows such little time between layovers. Very disappointing
It was serviceable, nothing special but nothing awful on this leg.
The back to back mechanical delays from Denver to San Diego and then on my return flight from Denver to Great Falls it added extra time both ways
The website check in was poor. Baggage fees were in US dollars but registered in Canadian dollars. The site would not accept my credit card. Scanning the passport was the worst. Someone from United needs to try the process. I’m not a novice with tech and I have to say this was a bad experience. Everything else was great.
Flight was late, the only reason I almost missed my flight was that my connection was also late.
Awful. There was a minor problem with a fridge and they had us 2 hours in the runway before take off. The paper work alone took them half hour. There was no attemp to make up time up while in teansit and when we arrived, they had us another half hour in the plane because of traffic. I, and a bunch of people, lost their onnection flights for 5 to 10 minutes. Not even the attemp to wait given thar all delays, but the taxing, were United's fault. Then another 45 mins to get an agent and no flight alternatives for 2 days. Im am very disapointed with this "premium carrier".
IT WAS A LONG TIME SINCE THE LAST TIME I TRAVELED. I THOUGHT I WAS TO BE LOST BUT EVERYONE WAS PRETTY NICE WITH ME AND MADE MY EXPERIENCE NICE. THANKS
There was a delay that was unexpected. The seats were uncomfortable for the length of the flight.
Everything was delayed and the staff sent me to the wrong gate, causing me to miss one of my flights. I arrived at my destination 6 hours later than I was supposed to.
AA was a very good experience. The employees are wonderful
On the return flight, arriving in Denver we sat on the tarmac in Denver for over 20 minutes.
The flight was fine. It's the satellite terminal that supports American eagle flights is what sucks. There is only one food option and everything there is way overpriced. I mean I know it's airport pricing, but it's even crazier than that. I bought a sandwich in a plastic container for $18.
We had a very pleasant flight with very comfortable seats and nice staff.
Seats in coach aren't padded enough for a 6 hour flight
My trip was delayed for more than 3 hours without any explanation. Also I have a business meeting that I lost.
the handling of my luggage. It was Lost or stolen At my destination.
If we travel with carry on expected to being able to carry the luggage. Could be good if take in consideration the date of reservation to do that
Uncomfortable seats at row 40 A and 40 C, they didn’t recline. Also, my prior seat selection was not honored.
Frontier line changes my flight schedule with out my authorization. They never ask me and with out my concern they cut off 4 hours of my vacation they force my to leave 4 hours early from Puerto Rico.
Good- no snacks on a 4+ hour flight is painful but more painful was the lack of WiFi.
I guess you get what you pay for. The seats are very uncomfortable and very little space. The snacks were pricey.
Flight was changed (according to Frontier, by Kayak) without my notification. And all flights were delayed by at least an hour and a half. Uncomfortable plane. Bad service. Will never fly Frontier again.
Was left with many other passengers in SJU by frontier airlines due to delay caused by frontier. Worst experience ever and worst airline ever.
It was horrible. My plane was delayed until the next day resulting in me losing a day of work. It’s absolutely unacceptable and I won’t be flying with you any more and I will strongly caution others to avoid your airline as well.
When we arrived we lasted 48 minutes to be able to get off the plane without air and the plane turned off more than half of the passengers because after they started to leave they realized that the bridge was defective
Pro: The stuff was great. Friendly, patient and caring. Our seat row was clean. The bath room was clean. Our flights were close to on time. Con: The leg room is too small. No blankets or pillows. No entertainment devices at all. I can’t remember to have a food choice. I would fly again with frontier for short distances.
Great option to American Airlines. Affordable prices when compared to AA. Prices in AA to and from Puerto Rico are like Fly Emirates to Kwait.
The flights were right on time. The issue that was the most difficult was the lack of legroom on the planes
